Acres Estate Agents - Sutton Coldfield
ACRES Estate Agents has been serving Sutton Coldfield and the surrounding areas since 1992, establishing itself as a market leader with a proactive, independent approach. With over 32 years of experience, they have built a reputation based on results and high-quality customer service.
They offer a comprehensive range of services, including property sales and lettings, full property management, and independent mortgage advice. Their professional team consists of local market experts, ensuring that each client receives tailored guidance to meet their needs.
From their Sutton Coldfield office, ACRES provides personal and accessible service, making the process of buying, selling, or renting properties simple and efficient. Contact them today and let them help turn your real estate vision into reality.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: (closed)
- saturday: 9h-16h
Our comment from ImmoNetwork about Acres Estate Agents - Sutton Coldfield:
Established legacy and deep local expertise
Founded in 1992, Acres Estate Agents has built a solid reputation across the West Midlands, operating branches in Sutton Coldfield, Four Oaks, Great Barr, Walmley, and a dedicated lettings division. Over three decades in the sector, the agency has cultivated an unrivalled understanding of the regional property market. This deep local knowledge, combined with modern marketing technology, allows them to provide accurate valuations and tailored strategies that consistently attract serious buyers and tenants.
A genuinely client-focused approach
The overwhelming majority of recent client feedback highlights a service style that is both highly professional and deeply personal. From the initial consultation to completion, the team is consistently praised for their clear, proactive communication and transparent guidance. Clients frequently note how the staff demystify complex processes, manage stress effectively, and provide honest advice without pushing unnecessary products. This commitment to genuine care has earned the agency a strong base of repeat customers and enthusiastic referrals.
Strategic marketing and seamless transaction management
Acres distinguishes itself through a robust marketing package and a results-driven approach. Multiple clients have reported remarkable success, noting properties moving from listing to exchange within weeks, even in competitive markets or after previous listing stagnations. The agency excels at coordinating complex sales chains, liaising with solicitors and mortgage advisors, and maintaining momentum until the keys are handed over. Their lettings division applies the same rigorous standards, ensuring smooth viewings, tenancy agreements, and ongoing property management.
Why clients consistently recommend Acres
- Proactive communication: Regular updates, prompt responses to queries, and clear explanation of every transaction milestone.
- Realistic market guidance: Accurate pricing strategies and practical advice that protect sellers' interests while attracting genuine buyers.
- Expert chain coordination: Diligent management of legal paperwork, solicitors, and multiple parties to prevent delays.
- Comprehensive support network: Trusted recommendations for mortgage advisors, removals, and legal services to streamline the entire move.
Acres Estate Agents - Sutton Coldfield: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 103 reviews
Fantastic experience: We just wanted to say a massive thank you to Acres, and especially Kathryn, for all of her help throughout the whole process. We honestly would have been lost without her, she really is a credit to Acres. The whole process was so much more seamless than we expected, with no major issues along the way. Whenever anything did come up, Acres were always on hand to help sort it as quickly as possible. They were really involved throughout the whole journey, kept us updated and were always there when we needed them. Having Kathryn and the team there made everything so much easier. We really couldn’t thank them enough and would definitely recommend Acres to anyone looking to sell their home.
Thank you so much for taking the time to leave such a wonderful review, and of course for 5 stars. We are delighted to hear that the whole process was smoother than you expected and that you felt well supported and informed throughout.
Your comments about Kathryn are particularly appreciated. She will be absolutely thrilled to read them, and we completely agree that she is a real credit to Acres. Knowing that she and the wider team were there whenever you needed help and made the whole journey easier means a great deal to us.
Thank you again for your kind words and recommendation. We wish you every happiness in your new home.
Best regards Nigel Deekes Partner
Fantastic experience: We are so so grateful for everything Acres has done to help us move house. The team have promptly answered our every call and the marketing of our property was outstanding and we felt their service was great value for money. We really felt supported throughout the process and respected their genuine, honest advice. We highly recommend Acres to anyone buying or selling around the Sutton Coldfield area!! Massive thanks to Laura, Kathryn, Kelly and Zoe in particular for their excellent, personal and friendly service - they also have been a great pastoral support!
Thank you so much for such a wonderful and heartfelt review 5 star review.
I am delighted to hear that you felt so well supported throughout your move and that you were pleased with both the marketing of your property and the value of the service you received. Your comments about the team’s honest advice, communication and personal approach mean a great deal to us.
Laura, Kathryn, Kelly and Zoe will be especially pleased to read your kind words. It is lovely to know that their support went beyond simply helping with the sale and made the whole experience that little bit easier for you.
Thank you again for choosing Acres and for recommending us so highly. We wish you every happiness in your new home. Nigel Deekes Partner
Fantastic experience: I had an excellent experience with Kathryn and would highly recommend her to anyone looking to sell their property. She was incredibly professional, friendly and helpful throughout the entire process, with great communication and always a proactive approach to getting my property sold. She consistently went above and beyond to ensure the sale progressed smoothly. When the sales progressor was unexpectedly off sick, Kathryn stepped in and took on the additional work, despite it being outside her usual role. She worked incredibly hard to make sure the sale didn’t fall through and kept everything moving forward. Kathryn was also extremely professional and prompt in dealing with my many phone calls and emails, and was always happy to help. She attended house visits with prospective buyers and was consistently friendly, professional and immaculately presented. I genuinely felt that Kathryn cared about getting the sale over the line and was willing to go the extra mile to make it happen. I couldn’t have asked for better service and would highly recommend her.
Thank you so much for taking the time to leave such a detailed and generous review.
We are delighted to hear how highly you thought of Kathryn and the service she provided throughout your sale. Her professionalism, communication and willingness to go above and beyond are qualities we are extremely proud of, and your comments will mean a great deal to her.
It is especially pleasing to hear how she stepped in when additional support was needed and worked so hard to keep the sale progressing. Knowing that you felt she genuinely cared about getting the sale over the line is perhaps the greatest compliment she could receive.
Thank you again for choosing Acres and for recommending Kathryn so highly. We wish you every happiness for the future.
Nigel Deekes Partner
Fantastic experience: After over 8 months on the market I relisted with Acres Beeches Walk and I have exchanged in less than 3 months. I really valued Laura’s reassurance that my house was very saleable, the great new photos and listing details and the friendly and always helpful team. Kathryn was my sales negotiator, she was amazing and I will miss speaking to her! Thank you to Kathryn, Laura and all the team.
Thank you so much for your wonderful review. We are delighted that, after such a long time on the market with another agency Acres were able to help you achieve an exchange in less than three months !
It is lovely to hear that Laura’s reassurance, the new photographs and property details gave you renewed confidence in your sale. Kathryn will be especially touched by your kind words and will no doubt miss speaking with you too.
Thank you again for choosing Acres Beeches Walk. We wish you every happiness for the future. Nigel Deekes Partner
Fantastic experience: Extremely grateful to Acres - Kathryn in particular for her help during my recent move. Fantastic communication and approachable nature really put me at ease and helped speed up the buying/ selling process for me. Highly recommend Acres. 10/10
Thank you so much for your fantastic review and kind words about Kathryn. We’re delighted to hear that her communication and approachable manner helped make your move feel easier and kept everything progressing smoothly. The whole team work tirelessly to ensure we provide the best possible service, and results
We really appreciate your recommendation and your 10/10 rating. It means a great deal to me, Kathryn and the whole Acres team.
Best wishes in your new home! Nigel Deekes Partner
Fantastic experience: The whole team were brilliant from start to finish when selling our house! Beth, Kathryn, Kelly, Laura they were so helpful and polite. Communication on email and phone was equally brilliant! A special heartfelt thank you to Lisa on the Mortgage side of things. She was beyond brilliant with her advice and availability and even recommending a great local removals service to us! Many thanks to the whole Acres team!
Thank you so much for your wonderful review. We are delighted to hear that Beth, Kathryn, Kelly and Laura looked after you so well throughout your sale and that the communication from the team was consistently helpful and efficient.
A special thank you also for your lovely comments about Lisa. She will be thrilled to know how much you appreciated her advice, availability and support throughout the mortgage process.
Thank you again for choosing Acres and for taking the time to recognise the whole team. We wish you every happiness in your new home,.
Nigel Deekes Patner
Fantastic experience: It has been an absolute pleasure to work with Acres, Sutton Coldfield. Kathryn Williams has been professional, kind, caring and so very helpful during a very difficult season. All the staff work together to give the best experience they can. I thoroughly recommend their service.
Thank you so much for your thoughtful review and kind recommendation. We are delighted to hear that Kathryn provided such professional, caring and helpful support during what was clearly a very difficult time.
Your comments about the whole Sutton Coldfield team working together to provide the best possible experience mean a great deal to us. We will make sure your kind words are shared with Kathryn and everyone at the branch.
Thank you again for choosing Acres. Nigel Deekes Partner
Fantastic experience: Life got busy after our house sale completed in May, but I couldn't let any more time pass without leaving this review. From the very first meeting with Laura, we felt completely at ease and knew we'd made the right choice. Selling a house can be stressful, but every single person we dealt with made the whole experience feel so much easier. From getting our home on the market to seeing the sale through to completion, the communication, professionalism and genuine care shown throughout was second to none. A special thank you has to go to Kathryn and Beth, who were absolutely amazing. They were always on hand to answer our questions, kept us updated every step of the way and were such a reassuring presence throughout the process. Nothing ever seemed too much trouble. That said, this really was a team effort. Everyone we spoke to at the Beeches Walk branch was friendly, helpful and a pleasure to deal with. You can tell they genuinely care about their clients and take pride in what they do, and that made all the difference to us. We wouldn't think twice about using Acres again in the future and will happily recommend the Beeches Walk team to anyone looking to buy or sell a home. And again, apologies that this review is a little overdue but it's very well deserved! Kunal & Anita
Dear Kunal and Anita,
Thank you so much for taking the time to leave such a thoughtful and generous review, we are delighted to hear that you were so pleased with the service you received.
It is wonderful to know that Laura made you feel at ease from the outset and that the team helped make the selling process as smooth and stress-free as possible. Kathryn and Beth were especially pleased to read your kind comments, and we will make sure your thanks are shared with everyone at our Beeches Walk office.
Your recognition of the team’s communication, professionalism and genuine care means a great deal to us. Thank you once again for choosing Acres and for recommending us so highly. We wish you both every happiness for the future.
Nigel Deekes Partner
Fantastic experience: Acres have been absolutely brilliant in our move, a massive thank you to Hamad who has been incredible from the viewing to the signed tenancy, any questions we had Hamad was right there to answer the questions, he really went above and beyond to help us through the whole process, what a credit to the company Hamad is! Every email was a fast reply with detailed information and every phone call was very professional and helpful within a week of viewing and applying we was signing the tenancy super smooth and stress free, thank you Hamad you’ve been wonderful to work with and we luck forward to working with you for many years to come 10/10 from us!
Thank you so much for your wonderful review and kind words about Hamad.
We are delighted to hear that he supported you so thoroughly throughout the process, from the initial viewing through to signing the tenancy. His professionalism, prompt communication and willingness to go above and beyond are exactly the level of service we aim to provide.
I have of course passed your comments on to Hamad, as we know they will mean a great deal to him, and the team
Thank you again for choosing Acres. We wish you every happiness in your new home and look forward to helping you once more when ready.
Nigel Deekes Director
Fantastic experience: Most professional, customer focus Estate Agent I have ever worked with. Throughly recommend using Acres Estate agent to sell your property.
Thank you so much for your fantastic review and recommendation. We are delighted that you of course found the team professional and customer-focused throughout. It was a pleasure helping you, and we truly appreciate you choosing Acres Estate Agents to sell your property.
Best regards Nigel Deekes Partner
Fantastic experience: I was buying a house which was being sold through Acres. They were so helpful throughout, kept me updated and communicated with the seller on my behalf. Kathryn in particular was really helpful, but the whole team were great. Highly recommend.
Thank you so much for your wonderful review. We really appreciate you taking the time to share your experience.
We're delighted to hear that Kathryn and the rest of the team kept you informed and supported throughout your purchase. Buying a home can be a stressful process, so it's great to know our communication and service made a positive difference.
We wish you every happiness in your new home, and thank you once again for your recommendation. Kind regards, Nigel Deekes, Partner.
Fantastic experience: Having just completed a house sale, I can highly recommend Laura and the team. Laura was very knowledgeable and supported us towards the process of selling a house through auction. They dealt with viewings on our behalf and gave excellent advice. Can highly recommend.
Thank you so much for your great review, feedback and recommendation. We are delighted to hear that Laura and the team were able to support you, as always, through the auction process and provide helpful advice throughout your sale.
It was a pleasure acting on your behalf, and thank you for your instructions
Best wishes Nigel Deekes Partner.
Fantastic experience: I cannot recommend Ms. Lisa Brown highly enough. She was absolutely outstanding throughout my home-buying journey, and I truly believe it would not have been possible to complete the purchase of my dream home without her expertise, dedication, and constant support. After other lenders declined my mortgage application due to some issues, Lisa worked tirelessly to find the right solution and successfully secured a mortgage for me. Her knowledge, persistence, and commitment made all the difference. Throughout the entire process, Lisa was always available whenever I needed advice or reassurance. She kept me informed every step of the way, answered all my questions promptly, and made what could have been a very stressful experience much easier. Lisa went above and beyond to make my dream of owning a home come true. She is a true star, and I am incredibly grateful for all her hard work. I highly recommend Lisa Brown to anyone looking for professional, reliable, and dedicated mortgage advice and assistance. Thank you, Lisa, for making my dream home a reality!
Thank you so much for your incredibly kind words. It was an absolute pleasure to help you secure your dream home, and I'm delighted we were able to find the right solution for you.
Your recommendation means a great deal to me, and I wish you many years of happiness in your new home. Thank you again for taking the time to leave such a wonderful review. Nigel Deekes
Fantastic experience: Acres (Kathryn & Beth in particular) made the house buying process as stress free and seamless as possible. In this case they acted for multiple of houses in the chain, their great communication put me and my wife at ease and enabled us to move in within a few months. Would recommend and use again if we ever needed to. Thanks for your help!
Thank you very much for your great review and feedback.
We are delighted to hear that the team made your house purchase as stress-free and seamless as possible. Property chains can often be challenging, so we're pleased that our communication and proactive approach helped put both you both throughout the process.
Your comments will mean a great deal to Kathryn and Beth, and we will be sure to pass them on.
Thank you once again for choosing Acres. We wish you many happy years in your new home and, should we be able to assist you in the future, we would be delighted to help.
Nigel Deekes Partner
Fantastic experience: Excellent service from start to finish. Clear communication, regular feedback, and a friendly, professional team who kept us informed throughout. Thank you for all your help and support. Highly recommended.
Thank you so much for your kind words, 5 star review and recommendation. We’re delighted to hear you were so pleased with the service, communication and support you received from the Sutton Coldfield team. It was a pleasure to help, and we really appreciate you taking the time to leave such lovely feedback.
Best wishes Nigel Deekes Partner
Fantastic experience: Kathryn and Beth at Acres were a pleasure to meet. They were so helpful and friendly, an asset to the company. Would highly recommend using acres if you’re buying or selling a property.
Thank you very much for taking the time to leave such a lovely review. I’m delighted to hear Kathryn and Beth looked after you so well and that you found them both friendly and helpful throughout.
I will make sure your kind comments are passed on to them, as I know they will be very grateful. Thank you once again for your recommendation and for choosing Acres.
Kind regards,
Nigel Deekes Partner
Negative experience: Frustrating and Poorly Managed Experience I had a very disappointing experience with this estate agent during both the sale of a property and the purchase of another. Viewings were handled very poorly. On multiple occasions the agent did not show up, leaving me to conduct the viewings myself. This is not acceptable for a paid service. Communication throughout the process was consistently inadequate. Deadlines were not clearly communicated, updates were often missing, and questions were not properly relayed between parties. This caused unnecessary stress and confusion at every stage. Even after completion, issues continued due to poor communication, resulting in further avoidable problems. What was most concerning was the lack of client care. I did not feel that my best interests were being considered. At one point, I was advised to auction the property, which could have significantly reduced its value and created serious risk. There were also instances of inconsistent communication which made the situation more difficult than it needed to be. Overall, I cannot recommend this estate agent. The service was disorganised and lacked the level of professionalism expected in such an important transaction.
Initially, may I thank you for taking the time to leave a review.
I am, of course, extremely surprised and disappointed to note the comments therein, and will be speaking to the team accordingly. I would welcome the opportunity to discuss this with you further, should you wish, as customer service is an absolute priority for us, as reflected by the overwhelmingly positive reviews we receive from all our offices.
Please accept my sincere apologies for any frustration or inconvenience caused. I am confident that all advice and information would have been provided by the team with your best interests at heart, however I will be looking into this matter further to ensure similar experiences are not encountered by other clients.
Wishing you many happy years in your new home.
Best wishes, Nigel Deekes Partner
Fantastic experience: Professional and polite. I would say the friendliness stood out and the willingness to help. Thanks. It was lovely to engage with you. Kathryn and Beth
Thank you so much for your great feedback, comments and of course five star review. I shall ensure this is of course past the team.
Thank you as well, of course for using Acres
Best wishes Nigel Deekes. Partner
Fantastic experience: Recently handled the sale of the family home. Great, friendly service and always on hand to provide advice. Would highly recommend Acres Sutton Coldfield. Thank you
Thank you very much for your kind review. We are delighted that you were pleased with the service provided by our Sutton Coldfield team and that we could assist with the sale of your family home. Your recommendation is very much appreciated as of course were your kind instructions in the sale.
Best wishes. Nigel Deekes Partner
Fantastic experience: From the first conversation to completion, the service was excellent. The agent was patient, approachable, and always friendly, which made what can be a stressful process feel much easier. I really appreciated their calm manner and willingness to help at every stage.
Thank you very much for your great feedback, and five star review. We’re delighted to hear that you found the service excellent and that our agent’s were of course friendly, and approachable. It’s great to know their support was appreciated at every stage. Wishing you all the very best moving forward, and thank you again for choosing Acres.
Nigel Deekes Partner
Fantastic experience: Absolute pleasure to work with, great communication, transparent and honest. Would highly recommend to anyone buying or selling a property, I personally worked with Laura and Kathryn who were both really helpful throughout all the hurdles of buying a property. Will definitely be using these guys the future!
Thank you so much for your wonderful review. It was an absolute pleasure to assist you throughout your purchase, and I’m delighted to hear that Laura and Kathryn were able to support you so well at each stage.
We always strive to provide clear communication and a transparent, honest service, so your kind words mean a great deal to all of us at Acres.
Wishing you every happiness in your new home, and we look forward to being of help again in the future — whether buying, selling or simply needing some advice.
Nigel Deekes - Partner
Fantastic experience: Kathryn Williams provided an outstanding service to help with the sale of our property. Kathryn was helpful, friendly and supportive .
Thank you so much for your lovely comments. I’m delighted to hear that Kathryn provided such an outstanding level of service throughout your sale. She really is a valued member of our team, and I know she’ll be thrilled to read your feedback.
If we can help with anything at all moving forward, please don’t hesitate to get in touch.
Best regards, Nigel Deekes Partner
Fantastic experience: We viewed around 6 or 7 properties through Acres with Beth and Katherine and have to say how refreshingly open, honest, professional and friendly we found them to be. We viewed around 50 homes, with various estate agents and the marked difference between the agents was quite remarkable. Viewings weren't rushed, follow up calls always took place and add on's like mortgages, solicitors were not pushed. Basically we felt that the whole process was one of honesty! Unfortunately, we didn't find our forever home with them, not for want of trying on their part, but we would definitely use them in the future to sell our property. Thanks so much ladies for making a stressful and complicated process less so. Lindsey and James
Thank you very much for your great review and feedback. It’s always so lovely when people take the time to review the team and comment on the difference in attitude and service
I’m so pleased you’ve been able to settle on a property and wish you many happy years there and so look forward to hearing from you once more when the time is right in years to come.
Nigel Deekes partner
Fantastic experience: Excellent company to deal with, respond quickly, and all their staff communicate well and keep you informed as to what is happening. Thoroughly recommend them
Thank you so much for your kind words, great feedback, and five-star review.
The office works incredibly hard to provide the best possible service to all our clients — both buyers and sellers — so receiving such positive feedback is always greatly appreciated. I’m especially grateful for your lovely comments about the support provided by Lorraine.
Wishing you many happy years in your new home.
Warm regards,
Nigel Deekes
Partner
Fantastic experience: excellent friendly service
Thank you very much for your five star review and great feedback, it’s very much appreciated
May we wish you many happy years in your new home, thank you for buying from Acres
Nigel Deekes partner
Fantastic experience: Excellent service - Michelle kept us up to date regularly with progress. Have sold and bought with them before and would highly recommend.
Thank you so much for your great feedback and comments and of course for buying and selling with Acres over the years, it’s very much appreciated of course
Best wishes for a fantastic Christmas Gill, here’s to a happy and healthy New Year for us all
Nigel Deekes Partner
Fantastic experience: Had my house on with another agent for 6 months, moved to Acres & achieved a sale within weeks. Great service from start to finish, especially from the manager Sharron, who is very understanding & patient during what is a stressful time. The after sales service was very good, being kept informed of how things were proceeding to completion by their sales progressor. Thank you Acres for making my move as hassle free as possible.
Thank you very mush for your great comment, review and feedback. I am so pleased we were able to secure a sale for you where others could not. I shall of course pass your review and comments back to the office. Thank you for using Acres for your sale.
Best wishes Nigel Deekes Partner
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️
Thank you very much for your great 5 star review, I am so pleased the efforts of the team have been appreciated. Thank you also of course for choosing Acres Nigel Deekes Partner
Negative experience: Collected our keys back yesterday after 14 weeks of being on sale and with one viewing . obviously disappointed .no communication from office at all during that time .only when we got in touch and to knock off thousands off price .saw office manager who shrugged her shoulders as we walked out .muttered about the market? Got a new agent .4 viewings for weekend
Thank you for taking the time to leave a review, i am very sorry to hear of the lack of response, and your disappointment, this is exceptionally unusual. Often lack of response is due to a potentially higher initial asking price thus I am sure the reason a reduction was undertaken, this may of course had lead to the new interest and viewings. May we genuinely wish you all the best for your sale, and thank you for initially marketing with Acres.
Nigel Deekes Partner
Fantastic experience: We have recently sold our house with Acres Sutton Coldfield and if you're thinking of selling, then I'd absolutely recommend using this company. We felt thoroughly well looked after from first contact all the way through viewings, offer, survey, exchange, and completion. Special thanks to Steve Haines, Sharron Smith, Karen Homer and Emma Poole and feel fortunate we found and used such a reliable and professional company. We couldn't have received better service!
Thank you so much for your great review and feedback, we’re so pleased to be able to act for you
Best wishes , Nigel Deekes Partner
Fantastic experience: Acres helped with purchase of property in Sutton Coldfield . Professional and highly recommend their services .
Thank you for your review and comments regarding your recent purchase, I am so pleased we were able to find a new home for you, and so wish you many happy years there building memories.
Best regards Nigel Deekes Partner
Fantastic experience: All of the staff have been very helpful and supportive during the process of a very testing and lengthy sale. Finally completion day and the staff continue to be friendly and supportive. Many thanks to you all. I would recommend Acres to sell any property.
Thank you so much for your 5 star review, feedback and comments, I shall be sure to pass them on.
Best wishes for many happy years in your new home. Nigel Deekes Partner and all the team
Fantastic experience: In what was a very long and difficult house sale and purchase process, the team were really great. I can specifically call out Steve who went above and beyond with our transaction and was always at the end of the line, and happy to help in whatever way was needed
Thank you very much for your great comments, feedback and 5 star review, I shall be sure to pass these on to the team. Best wishes for many happy years in your new home and thank you of course for using Acres for your move.
Nigel Deekes - Partner
Fantastic experience: Excellent estate agents. They were so helpful with my purchase in Wylde Green.
Thank you for your five star, review and great comments, they are, of course very much appreciated. May we wish you many happy years in your new home.
Best wishes , Nigel Deekes , Partner
Fantastic experience: Fab service.
Thank you for your feedback and please let us know if we can help at all in the future! Best wishes. Nigel Deekes. Partner
Fantastic experience: Excellent. They'll get it done.
Thank you very much for your feedback and 5 star review, we very much appreciate you taking the time. If we can help anytime in the future please feel free to reach out!
Fantastic experience: Excellent, efficient and friendly service. Very patient during the negotiations
Thank you very much for your 5 star review and comments, I shall be sure to pass these on to the team.
Best wishes Nigel Deekes Partner
Fantastic experience: I appointed Acres to sell my property during quite a challenging time. The property sold in 11 days to the second viewer for the full asking price. The chain below was long and complex but Steve and the team did a great job of following up and keeping me informed. I talked to Steve on a daily basis and found him very easy to work with. Steve is clearly very experienced and skilled in managing complex sales processes. I recommend Steve and the team at Acres without reservation and would not hesitate to use their services again.
We appreciate the fantastic review and are glad we could be of service. Thank you recommending Steve and the team at our Sutton office. If you have any further needs or questions, please reach out.
Fantastic experience: Acres were very good cannot speak highly enough of Steve who was very helpful honest always came back quickly to queries and generally made moving house a lot less painful!!! Thank you Steve !
Thank you very much for your five star review and comment, I shall be sure to pass them on to Steve.
May I wish you many happy years in your new home, thank you for using Acres, and of course today a happy and healthy New Year
Nigel Deekes partner
Fantastic experience: Excellent Service, Professional, Responsive !!! We approached / registered our interests with Acres Estate Agents to purchase property in Sutton Coldfield area as were moving from Leicester. We soon viewed few properties which were all well pre matched and selected for our requirements. Once the correct property was found, Liz Merrington and Matthew Tubb skilfully got all the objectives accomplished to satisfaction of both parties. Acres also assisted in recommendations of possible legal companies to us. Once the sale was agreed Lorraine Short kept us regularly informed and guided to purchase completion process. We thank all team at strongly recommend Acres Estate Agents at Sutton Coldfield.
Thank you very much for your 5 star review great feedback and comments, we shall be sure to pass them on. Best wishes for many years in your new home
Nigel Deekes Partner
Fantastic experience: Very professional and helpful. Always gave me advice and were very clear about developments regarding the sale of the house.
Thank you very much for your great review five stars and feedback. I’m so pleased we’re able to help with the sale of your property.
Best wishes, Nigel Deekes partner
Fantastic experience: Acres at Sutton Coldfield recently sold my mother's house. Their service cannot be faulted. My mother had found an apartment that she desperately wanted. After a call to Acres, Louise the manager came out, took all necessary details, photos etc and had the house on the market within 24 hours, resulting in 2 days of viewings booked for a few days later.....awesome! As a result my mum recieved multiple offers and was able to secure her dream apartment. A special mention to Claire who managed the sale and kept us up to speed with the progress, as well as pushing the solicitors involved right through to completion. If you want a professional estate agent that will manage your sale effectively I cannot recommend Acres at Sutton Coldfield highly enough. A massive thank you from Mum and I Julie
Thank you so much for using Acres for the sale of your mothers’ property and for your great review, Sharron and the team work so hard to ensure we provide the best service for our clients.
Best wishes for the future, and thank you once again. Nigel Deekes. Partner
Fantastic experience: Very pleased with acres estate agents , a happy experience keeping me well informed on all aspects of me buying my property thank you
Thank you very much for your five star review and kind comments with regard to the office, they are very much appreciated, and I will of course pass them on to the team.
Wishing you many happy years in your new homes - Nigel Deekes, Partner.
Fantastic experience: Acres have been very good through quite a difficult sale, keeping us informed and the whole process moving by keeping in contact with all parties. I would particularly like to mention Gill and Paula who have kept the whole thing on track and now we have completed. Thank you.
Thank you very much for your five star review and kind comments with regard to the team. I shall be sure to pass these on. Best wishes Nigel Deekes partner
Fantastic experience: Excellent service from all the team, we have used acres on two Occasions to buy & sell very Informative and just want to say a massive thank you to Gill Sharon & Paula for helping us along with the sale & purchase of our houses
Dear Glenn, thank you so much for using us for your sale and purchase. Please feel free to contact us again in the future! Kindest regards and best wishes from all at Acres.
Fantastic experience: Acres were absolutely brilliant- I used them to sell my house and they were superb from start to finish. A special mention for Louise and Claire who kept me sane throughout the whole process! Will definitely use them again x
Thank you so much for your five star review and kind comments, it was a pleasure to be able to assist with your sale. I shall be sure to pass on your great feedback to the team.
Best wishes Nigel Deekes - Partner
Fantastic experience: Thank you to Louise and the team. Sold the house in a matter of days and kept us informed every step of the way. I cannot recommend Acres highly enough. Thank you.
Initially may i say thank you very much selling your property with Acres, and of course for your great 5 star review and comments, i shall be sure to pass these on to the team.
Nigel Deekes Partner
Fantastic experience: I have used several agents previously - all very mediocre at best. This includes one prominent Sutton Coldfield agent! However, Acres far surpasses the competition in every way. Louise, the branch director, is a true professional and was a pleasure to deal with. The team are likewise - I was always kept updated and any delays etc.. dealt with promptly and proactive. Forget the rest and head straight to Acres Sutton Coldfield. You wont be disappointed!
Thank you Graham for taking the time to share your experience and for recommending Louise and her team at our Sutton Coldfield branch. Please feel free to contact us again in the future!
Positive experience: After a slow start for viewings we ended up with a sale price at the high end of our expectation . Once the offer was in the team were professional in keeping things moving and responsive to our requests . They got the job done .. what can we say ?
Good morning thank you for your review and comments with regard to the Sutton Coldfield office I’m so pleased with a figure towards the top of your expectations.
Thank you for using Acres, best wishes for many happy years in a new home Nigel Deekes Partner
Fantastic experience: A massive thank you to Louise at the Sutton Coldfield branch who has worked hard to get my sale through, dealing with solicitors and clients on all sides and never giving up! Her advice and dedication has been amazing. Thank you!
Thank you so much for your review, and kind comments with regard to Louise and her team. i’m so pleased we’re able to assist with your sale.
Best wishes for many years of happiness in your new home. Nigel Deekes partner
Positive experience: Fantastic team lead by Chris. Natalie in the back office is approachable, coherent, effecient and very professional. Thank you for all your help, will definitely recommend.
Thank you so much for the compliments about our team at Great Barr and also for recommending Acres. Wishing you every success and happiness in the future.
Fantastic experience: Acres were a dream to work with when I sold my house. Really friendly and extremely helpful team 5 stars! Claire was always keeping me updated and in the loop and it makes a big difference. Thank you so much.
Thank you for your 5 star review, and kind comments, I shall be sure to pass these onto both the office, and Claire.
Thank you for using Acres as well of course. Kind regards
Nigel Deekes Partner
Fantastic experience: Great service from all in office and help with chasing our buyers for the property we sold highly recommend to all
Thank you very much for your five star review and kind comments with regard to the office, they are very much appreciated, and I will of course pass them on to the team.
Thank you for using Acres - Nigel Deekes, Partner.
Fantastic experience: I highly recommend Acres Estate Agent. All staff members are friendly and helpful, their service is excellent and they dealt with our house purchase in a professional manner. A big thank you to Louise who has been amazing, offering advice and guidance throughout, always keeping us up to date and being prompt in her responses. Would happily recommend Acres to anyone buying or selling a property. Thanks Again
Thank you so much for your five star review and kind comments with regard to the team.
Best wishes for many years in your new home, I’m sure you’ll love it.
Nigel Deekes partner
Fantastic experience: Louise and her team were brilliant. They made our move run smoothly and quite simply made our dreams come true.
Thank you so much for your five star review and comments with regards to Louise and the team, they are very much appreciated, and I’ll make sure I pass these on.
Best wishes for many years in your new home, it’s lovely to hear that dreams do come true
Nigel Deekes partner
Fantastic experience: We have sold three properties with Acres in the last year and every one of them has sold easily and without a hitch. They are very experienced and know the local market well. They also have a great team who keep an eye on the progress of the sale and help to make things happen!
Thank you so much for leaving a great 5 Star review and of course for using Acres for your sale, I shall of course pass this on to the office.
Best wishes for your new home, and many happy years there. Nigel Deekes - Partner, Acres
Fantastic experience: I couldn't have asked for more from Louise and the team at Acres Sutto Coldfield. From day 1 they listened to me all the way from valuation to final exchange adapting their process to suit my individual requirements. Louise worked hard to ensure I was getting the right buyer rather than the first and that work upfront paid off with a (relatively) smooth and stress free sale.
Thank you for your review, we very much appreciate it and will pass on your comments to Louise and the team at Beeches Walk. Best wishes from all at Acres.
Fantastic experience: Louise and the team at Acres on Beeches Walk were excellent at supporting us and guiding us through the selling process. They took control and kept us informed every step of the way. Thanks.
Thank you for your 5 star review and kind comments regarding both Louise, and the Sutton Coldfield office team.
Best wishes for both a great Christmas, and coming year. Nigel Deekes Partner
Fantastic experience: Louise and the team at Acres were very attentive with every aspect of the sale of my property. Their valuation of my property was fair and realistic which helped to manage my expectations being a first time seller. Communication was clear with regards to viewings and feedback was given in a timely manner. When it came to the point of sale, they recommended a range of local legal firms which is very useful to have as opposed to a generic firm located in another city. They kept me fully informed during the sale of the property and I am incredibly grateful for their hard work.
Thank you very much for your review and 5 star rating, and great feedback, the whole team work so hard to ensure we can make clients move as stress less as possible.
Best wishes for your new home and many happy year there. Nigel Deekes - Partner
Fantastic experience: I used Acres in the past and I'm pleased to say Louise and her team lived up to and exceeded my previous experience... They take time to understand the objective and support you through the process whilst still being practical and realistic in what can be a highly emotional experience. Thank you team Acres... You are Brilliant!
Thank you for taking the time to leave such a lovely review. We will pass on your feedback to Louise and the team at our Sutton office - they will be so pleased to receive. Very best wishes from all at Acres.
Fantastic experience: Louise and the whole team at Acres (Beeches Walk) have been brilliant from start to finish. Acres not only sold our property but also found our new home for us. They went above and beyond, keeping us informed of new properties and arranging early viewings. Once the sale and purchase was agreed, their contracts team chased all the solicitors involved (daily at times) to make sure the move went through. I was very impressed and would certainly engage them next time!
Thank you for taking the time to leave your great review of Louise and our team at Sutton. May we wish you every happiness in your new home and we will be happy to assist you when needed in the future. Kindest regards Acres Estate Agents
Fantastic experience: Thanks to Louise and all at Acres, getting a challenging move done for the stamp duty deadline! Really appreciated and would definitely recommend.
Thank you so much for your review, and purchasing through Acres great news you’re able to get in before the stamp duty deadline, it was a superb saving
Best wishes for many happy years in your new home
Nigel Deekes partner
Fantastic experience: Very good service from Acres right from the beginning of the process through to completion.
Thank you for your five star review and comments, we are really pleased with the successful sale of your property at such a busy time. Best wishes from all at Acres.
Fantastic experience: A very professional service from beginning to the end in spite of Covid. Very good advice from Louise on valuation , she was spot on , unlike other local estate agents who massively undervalued for a quick easy sale. The whole process was stress free thanks to the Acres team.I would highly recommend !
Thank you so much for your 5 star review, and comments regarding both Louise and the office. Best wishes for your new home. Nigel Deekes Partner
Fantastic experience: Very happy with the service from Acres, especially how they helped me with being a first time buyer. My purchase went right down to the wire and Claire, Laura and Louise were extremely helpful throughout the whole process! Would definitely recommend using Acres
Thank you very much for your recommendation, we very much appreciate hearing your experience as a first time buyer and will pass on your feedback to the team at Sutton. Wishing you every happiness in your new home from all at Acres.
Fantastic experience: Louise and the team were fabulous and very proactive in sorting out our sale and communicating between the different solicitors etc. First class!
Thank you very much for your five star review of our team at Sutton, we very much appreciate it and will pass on your great feedback. Best wishes Acres
Positive experience: Standard website
Thank you for taking the time to leave review of the team
Nigel Deekes partner
Fantastic experience: Highly recommend Louise and her team. Very professional, always at hand to help and ensure things are going well. Louise has a lot experience in the field and I would trust her advice, when it comes to closing the deal.
Thank you very much for your five star review and kind comments with regard to the team and Louise, they are of course very much appreciated
Best regards Nigel Deekes Partner
Fantastic experience: Nothing but polite and helpful. Also very promp in replying back and keeping you updated
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
Fantastic experience: Louise and her team at the Sutton office gave an excellent, professional service throughout. Louise achieved a quick sale at the right price and helped us negotiate our way through to completion. We certainly made the right choice choosing Acres.
Thank you for your great feedback of Louise and the team and for choosing Acres in your sale. Best wishes and stay safe.
Fantastic experience: Extremely happy !!! Louise Kelly Rose Rosie and Claire - have kept me informed every step of the way. Always dealt with any issues that arose and secured a final sale price which we were very happy with. Viewings were always done when they said they would, however they are at the mercy of buyers and sellers who could make life a little easier for everybody. We really do appreciate that the team at Acres have all worked hard throughout this process for us. THANK YOU !
Thank you for leaving this wonderful review of our Sutton office, we are very pleased you were happy with the service and hard work by our team. Stay safe and best wishes from Acres Estate Agents
Fantastic experience: Louise and the Acres team were able to advise on selling my father-in-law’s leasehold flat and once on the market it sold very quickly. Good service. Recommended.
Thank you for taking the time to leave a review for Louise and the Acres team at Sutton - your recommendation is very much appreciated. Best wishes and stay safe Acres.
Fantastic experience: We found Louise and her colleagues at Acres to be very professional and helpful guiding us through a stressful process that we had forgotten after 29 years in the same house. We sold and moved house in 8 weeks and I can't fault the service that Acres provided. I would thoroughly recommend them.
Thank you for your great feedback for the team at Sutton we are really pleased that you were happy with the service and we are very grateful for your recommendation, best wishes from Acres.
Fantastic experience: This sales team has been very active and responsive in marketing my flat and has been a great improvement on their competitors. I have been treated politely and professionally throughout and I would recommend this team to anyone wishing to sell their property.
Great to hear, thank you for taking the time to leave a review for Acres - we very much appreciate it. Best wishes and stay safe Acres
Fantastic experience: Recently sold our property and purchased our new property through Acres, Beeches Walk. Louise and the whole team were extremely friendly, helpful and professional throughout the whole process. Always ready to help and answer questions whenever we contacted them. Always professional when we needed advice or help with negotiations throughout what is quite a stressful and difficult process. I would definitely recommend them and would use again. Thank you Louise and the rest of the team :-)
Thanks you so much for using Acres to buy and sell your home, and for your lovely review of Louise and the Sutton Coldfield team, their hard work shows through in these 5 star reviews. Best wishes for many years in your new home Nigel Deekes - Partner
Fantastic experience: What a wonderful lady, Louise the branch manager always genuine, to the point and very professional. I explained exactly what I wanted and low & behold she's pulls a rabbit out the hat. Always a pleasure never a chore, seemless in ever sense!
Thanks you so much your great review of Louise, both Louise and the whole team work so hard to help clients secure their dream home. Best wishes Nigel Deekes - Partner
Positive experience: Acres were great when selling our property. They were professional, approachable and communicated with me every step of the way. Would recommend.
Thank you so much for your review and comments for the Sutton Coldfield office and team. Best wishes for your new home.
Kind regards
Nigel Deekes - Partner
Fantastic experience: Good friendly service with regular updates helping to take the stress out of the whole process at an affordable price.
Thank you so much for your review and comments for the Sutton Coldfield office and team. Best wishes for your new home.
Kind regards
Nigel Deekes - Partner
Fantastic experience: Thank you Louise and the Sutton Team for all the help in selling my Mum’s house. Everything has gone so smoothly and i was given plenty of advice and guidance throughout. I would 100% recommend Acres Sutton Coldfield
Thank you very much for your five star review and kind comments with regard to the office, they are very much appreciated, and I will of course pass them on to the team.
Thank you for using Acres - Nigel Deekes, Partner.
Fantastic experience: Would like to thank the team at acres Sutton Coldfield for their professionalism and help in selling my property. Great team effort thank you.
Many thanks for leaving your review, we are very grateful and will pass on your feedback to our team at the Sutton Coldfield office.
Fantastic experience: The team at Beeches walk have been superb during the really challenging time of having to sell my mums property from a distance, through a pandemic, in order to fund her care with Alzheimer's. I cannot thank them enough for their commitment and professionalism . Thanks in particular to Louise but the whole team have been incredibly supportive and I will not forget the kindness they have all shown .
Thank you for your kind review and five star rating for the team and Sutton Coldfield it’s very much appreciated. I’m so pleased with arrival to assist with the sale
Best wishes Nigel Deekes partner
Fantastic experience: Louise was great and the whole team at Acres helped me to push forward a purchase within a very short time frame. Highly recommended!
Thank you so much for you using Acres for your sale, and for your kind review. Louise with the help of her dedicated team always do their best to ensure our clients moves are as easy as possible.
Kind regards Nigel Deekes Partner
Fantastic experience: I was buying a particularly troubled property, with problems on its paperwork, boundary maps, etc.. Claire Allum did an amazing job in chasing the solicitors to ensure that everything happens at the end. It took in total 137 days from offer acceptance to completion due to the lockdown, which was affecting the operation of the city council, solicitors, banks, etc..., but Claire was always present to chase. I am thankful for their support, especially in times when we were losing hope in the purchase being completed before the stamp duty holiday ends.
Thank you for your kind review i have passed your comments on to Claire and the whole team. We have all been through a very difficult few months and so i a delighted the team made this a little easier for you.
Best wishes for your new home.. Nigel Deekes Partner
Positive experience: Louise and the Acres team at Sutton Coldfield made a good job selling my property during difficult times due to the pandemic. Thanks again for your support Luis
Thank you for your feedback, Louise and the team at Sutton wish you all the best for the future. Many thanks.
Fantastic experience: Thanks to Louise and the team for their dedicated and professional service. They really do treat client as an individual, and not just a number. I really felt looked after throughout the entire sale. Well done Louise and thank you again for everything! Robb
Thanks you so much for your lovely review of Louise and the Sutton Coldfield team, their hard work shows through in these 5 star reviews.
I hope you are settling well into your new home. Best wishes Nigel Deekes and all the Acres team
Fantastic experience: Professionalism at it best , great team helped me all the way through my purchase ,good people and very patient
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
Fantastic experience: Can’t recommend acres enough. I switched to acres during the COVID lockdown as my property had been on with another estate agent for over 6 months and not sold. Immediately Acres (Louise) gave me a realistic sale price and the viewings came in abundance, the property was sold within weeks for a price I was very happy with. They took the stress out of the whole sale; and as I live in London and am no longer in the local area, they certainly helped to give me peace of mind throughout the process. Thank you!
Thank you for your kind review i have passed your comments on to Louise, and the team. We have all been through a very difficult few months and so i a delighted the team made this a little easier for you.
Best wishes for your new home.. Nigel Deekes Partner
Fantastic experience: So helpful and responsive, Claire and Louise were both amazing at staying in touch and chasing to make sure my purchase when through in the required timeframe. Thanks so much!
Thank you for your great feedback, Acres and the team really appreciate it and we wish you every happiness in your new home.
Fantastic experience: Louise and her team have managed to pull off the impossible by keeping multiple chains on life support whilst people deal with Covid-19 and the implications that's had on their lives. Her professional approach in ensuring our sale got over the finish line is a testament to her teams expertise and experience in the local area and industry. We simply could not be more thankful that we were in safe hands. We would highly recommend. Great work Louise & Co.
Thank you so much for you using Acres for your sale, and for your great review. Louise with the help of a dedicated team always seek to ensure our clients moves are as straightforward as possible, even in these very difficult times
Best wishes for your new homes.
Kind regards Nigel Deekes Partner
Fantastic experience: I recently used Acres to sell my property. Acres were quite simply excellent and I am glad that I chose them to be the estate agent that put my property on the market and helped me to sell it. Louise and the team at the Sutton Coldfield Acres Branch were very friendly, supportive and helpful throughout the whole process. I cannot recommend them highly enough.
Thanks you so much for you using Acres for your sale, and for your great review. Louise and the whole team work so hard to ensure our clients moves are as straightforward as possible. We hope you have many happy years in your new home.
Kind regards Nigel Deekes Partner
Negative experience: As previous post.
Negative experience: As a tenant for many years I have observed that whenever something works in their favour the communication is flawless. The other way round - you end up waiting a long time or you’re being ignored. RESPONSE: Yes please! I have been sent a contract renewal with rent increase with less than a month’s notice and when I pointed it out the reply was „it is in line with your contract” ...what does that that even mean? Also I have been waiting for a deposit refund for 3 weeks now and when I chased it last week I had no reply.
We are very sorry to hear that you feel dissatisfied. Please feel free to contact our lettings office so that we can do our best to resolve anything outstanding? Kind regards Nigel Deekes, Partner of Acres
Negative experience: Shame there is not a ZERO start ! this agent is really terrible. we used them which is completely wasted our time. I cannot believe from the manager to staff none of them are decent ! A typical Cowboy agent! They have no professional attitude, no moral , no knowledge, no Conscious . How could they run this estate agent business for so many years? Cannot imagine How many people have been suffered from their bad business attitude? They just want to take people’s money. Do not recommend this agent to sell your house !
Initially may I thank you for taking the time to leave a review for our office, I was of course very disappointed to note the contents therein.
Our office prides itself on the service given and indeed receives multiple positive reviews, however I would welcome the opportunity to discuss the issues which have arisen, therefore please feel free to contact me.
Kind regards,
Nigel Deekes,
Partner.
Fantastic experience: Thank you to all the team at Acres Sutton Coldfield for helping with our house purchase. For us we have a new home and new adventure and already a big transformation. Acres were supportive and trusting throughout and we would be delighted to welcome you back in the near future.
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
Fantastic experience: After making ambitious claims regarding the speed and value of the sale of our property during the first visit, Louise and her team went on to exceed expectations on all counts. Well done and thanks for a great service.
Thanks very much for your review of our Sutton office, Louise and her team are very happy to have exceeded your expectations and wish you all the best.
Positive experience: This site is imaginatively designed. Tours of properties really do show the layout of houses
Thank you Anthony, we really appreciate the feedback.
Fantastic experience: We would like to thank Acres for selling our house. After our first sale fell through, we were so disappointed, but Louise, Rose and Laura spurred us on to try again. They always had time for the many questions we had over the last few months. We have been in our house over 35 years and it's a big wrench to leave, but the ladies have helped it go smoothly. A huge big thank you to you all. We highly recommend you to anyone selling a property.
Hi Elaine, initially may I wish you every happiness in your new home, I hope you are settling in well. Thank you for your review and very positive feedback to the service you have received from the excellent team at our Sutton Coldfield office it really is appreciated by us all.
Fantastic experience: I would just like to thanks Louise and the team at Acres who worked tirelessly to get through a complicated sale involving a freehold purchase. The team kept me updated at all times and worked with all relevant parties to ensure the sale was completed and the buyers got to enjoy their lovely new home. Without the professionalism and diligence of the team, this house would still be on the market. As a trusted brand in our local community, I hearty endorse them and would trust them with future house sales. Great work and thank you.
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
Fantastic experience: Ive exchanged and completed on 24th November - I had what can only be described as an outstanding service from the Acres team at Wylde Green. Sharon and her team were absolutely brilliant from start to finish - they dealt with my house sale and every step through the process, I was updated regularly, the team chased when they needed to and we completed on exactly the date we said we would 8 weeks ago when my house sold. I was very impressed and had multiple offers on my house on the first day of it going on sale. Brilliant service and I will be using Acres again when it comes to my next move - Well done team, highly recommended and Thank you from Ian, Michael and David
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
Fantastic experience: A professional service from Louise and her team. We were kept informed and given an honest opinion throughout the whole process.
Thank you so much for your review, it is very much appreciated. Kind regards Nigel Deekes - Partner
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