Robert Cooney
Estate Agents & Chartered Surveyors
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-13h
Robert Cooney: Reviews
Fantastic experience: Genuinely felt really happy with these agents, Dom and the team had great agents holding the viewings, I am a challenging customer / client and once sold Gemma was able to deal with me persistence, nagging and needs for constant updates really well. I genuinely rate them as an agent, it will be many years before I need an estate agent again but I would return to Robert Cooney as they have been really thorough.
Thank you for your kind review. We are delighted that Dom, Gemma and the team were able to support you throughout the process and keep you updated along the way.
We'll be sure to pass on your comments to Gemma, who will be especially pleased to hear that her patience and persistence were appreciated.
Thank you for your recommendation.
Fantastic experience: Thank you all for a great job done thank you to all
Fantastic experience: Robert Cooney have been a pleasure to work with on the sale of my house. From a low-pressure valuation process to great feedback on viewing and support and information throughout the process to exchange of contracts. A professional company that values good customer service.
Your feedback means a great deal to us all, thank you. We’re delighted you valued the communication and guidance provided throughout the sale, together with our no-pressure approach from the outset.
Fantastic experience: Robert Cooney worked tirelessly on getting our flat to completion in a really difficult market. They were friendly, helpful, professional and we were kept informed throughout. We are so grateful for their advice and really cannot recommend highly enough. Thank you Robert Cooney.
We are extremely grateful for your recommendation, thank you. The team worked hard to keep everything progressing smoothly, so it’s wonderful to hear you felt supported, informed and well looked after throughout.
Fantastic experience: Nothing but praise for everyone at Robert Cooney. From initial valuation to, several months later, putting the property on the market we weren't hassled at all. We were kept informed every step of the way, given feedback after each viewing and even contacted and congratulated on Exchange and Completion. Great service.
Thank you for such a thoughtful review. We are delighted you felt supported throughout the process and never under pressure. Keeping our clients informed at every stage is something we place great importance on, so your comments are very much appreciated.
Fantastic experience: Amazing service from Robert Cooney ,Silvia & Ben were ever present and helpful all the way .Many thanks indeed to the team
We really appreciate your feedback. Ben and Silvia worked hard to keep everything progressing smoothly, so it’s wonderful to hear you felt well looked after all the way through.
Fantastic experience: Amazing service and kept us updated every step of the way whilst buying our first property can't thank Kate and Gemma enough
We’re delighted to hear this—thank you for taking the time to leave such a great review. Buying your first property is a big milestone so it’s great to know that Kate and Gemma supported you both throughout the process.
Wishing you every happiness in your new home and if we can help in the future, you know where we are!
Fantastic experience: Had a very good experience selling my mother’s property. Friendly and helpful staff throughout the process. Thank you!
Thank you very much for your kind review - we really appreciate your comments.
We’re so pleased to hear you had a positive experience selling your mother’s property and it's great to know the team was able to support you throughout.
Fantastic experience: I had an outstanding experience from start to finish. From the very first meeting through to completion, the entire process was handled with professionalism, clear communication, and genuine care. A special thank you must go to Sylvia, who was absolutely amazing throughout.I had a particularly challenging chain, which could easily have become very stressful, but Sylvia managed everything brilliantly. She kept me fully informed at every stage, chased things proactively, and worked tirelessly to keep the process moving forward when complications arose. Her calm approach, persistence, and attention to detail made a huge difference, and I always felt confident that I was in safe hands I am incredibly grateful for all the hard work and would highly recommend this team to anyone looking to sell their property. Truly excellent service from beginning to end.
Fantastic experience: I want to thank Robert Cooney for making the process of buying my first house so smooth and stress free. Silvia whom I have been dealing with from the start has been fantastic at keeping me updated throughout the entire journey.
Fantastic experience: My brother and I cannot speak highly enough of the personnel at Robert Cooney. Without exception they were friendly, professional and proactive and made the emotional process of selling our late mum's home more bearable. Although we dealt mainly with Dominic, Rohini and Silvia, any member if the team we spoke to were fully aware of our property and able to assist. At all stages of the sale we were kept fully advised of viewings, feedback and offers and given sound advice when we needed it. We cannot fault them and would have no hesitation in using their services again, or recommending them to others.
Fantastic experience: Excellent service from all the team. The photos of my house were brilliant. I received feedback following each viewing very quickly. Once I had a buyer Silvia kept the process moving by continually contacting the solicitors and other agents in the chain, and keeping me updated. I had a nightmare of a house chain and I genuinely felt like Silvia cared about me and the transaction and did her upmost to get it over the line. Would definitely recommend this agent.
Fantastic experience: We had the pleasure of dealing with Silvia in what was a very complex house chain. She was so kind, professional, supportive and we genuinely don’t think we would have been able to exchange without her. She is such an asset to Robert Cooney and has such a wealth of conveyancing knowledge also. Thanks Silvia for being such a star!
Fantastic experience: It was a pleasure using Robert Cooney to sell our property, they are a genuinely friendly, professional and experienced team. Selling a family home can be stressful and fraught with unforeseen issues but their advice and exceptional communication helped keep the whole process as smooth as possible. Cooney’s provided a selection of excellent viewings followed with honest feedback and the whole process was dealt with swiftly. I would highly recommended their services without hesitation.
Fantastic experience: Excellent service from all the team. The photos of our house were brilliant. We received feedback following each viewing very quickly. Once we had a buyer they kept the process.moving by continually contacting their solicitors, and keeping us updated. We would recommend them highly.
Fantastic experience: Sold my late father’s house with Robert Cooney. From the start they were extremely professional, different in their approach which ensured we achieved the best possible price. Communication throughout was brilliant. I’m very pleased we chose them and would highly recommend.
Fantastic experience: What a fantastic team , amazing support with what was a very difficult and challenging move. I cannot recommend Ben enough, communication was outstanding keeping us updated throughout the process. We felt supported and reassured all the way through. Thankyou .
Fantastic experience: Fantastic from start to finish, lovely people to deal with kept me fully informed throughout the whole process. Made what can be a stressful time feel an easy! Would definitely recommend for both selling and buying.
Fantastic experience: We had a very positive experience with Robert Cooney Estate Agents, Ben, Rohini & Silvia. They were always helpful and responsive. Overall, a good service!
Fantastic experience: All the team was amazing! They were very supportive and helped promptly throughout the buying a property process. Special thanks to Mr. Ben Dunton!
Fantastic experience: I had an excellent experience with Robert Cooney throughout my purchase. The team were dynamic, proactive, and consistently one step ahead, which made the entire process smooth and stress‑free. I dealt with Silvia, Ben, Rohini, and Dominic, all of whom were professional, clear, and timely in their communication. Every interaction was courteous and genuinely supportive. They handled each stage with attention to detail, and I always felt they were fully engaged in the process. I wouldn’t hesitate to recommend Robert Cooney, and I hope they continue delivering this level of service.
Fantastic experience: From the moment of purchase through Robert Cooney they have been excellent, attentive when needed and always kept me up to date, I wish I’d used them for my house sale, I couldn’t recommend you high enough, Thankyou
Fantastic experience: Dominic and the team at Robert Cooney's have been fabulous, from instructing them to completing the sale on our property. He has been very attentive and helpful even when things were testing! would 100% recommend to anyone.
Fantastic experience: Robert Cooney delivered exactly as promised! A quick sale and seamless progress to completion. Silvia in particular was excellent at keeping us updated on progress throughout. I would highly recommend Robert Cooney.
Fantastic experience: I used Rob to sell my late mothers house while I was overseas. They made everything really easy and kept me up to date with everything as an when it happened.
Fantastic experience: I had a great experience with Robert Cooney. The team was supportive throughout the buying process and communicated clearly at every stage. Thank you for making everything smooth and stress-free.
Fantastic experience: From the moment we instructed Robert Cooney, we knew we had made the right decision. We have been impressed by the team's customer service and their general attention to detail. They have been quick and clear in their communications which has helped to make the overall process feel seamless. Working closely with Rohini and Sylvia on our sale specifically has been a pleasure. We would highly recommend listing your property with Robert Cooney.
Fantastic experience: I had the pleasure of purchasing from Robert Cooney, and it was an absolutely fantastic experience! They were always polite, friendly, and handled everything in a professional and well-mannered way. I’m super happy with my purchase and the high standard of the property. Highly recommend! :)
Fantastic experience: Brilliant ongoing service from the guys at Robert Cooney's to try and get our purchase over the line and complete! Would recommend.
Thank you for your sparkling review! We’re delighted the team was able to keep things moving and support you right through to completion. Your recommendation means a great deal to us.
Fantastic experience: Brilliant service, ben was fab
Fantastic experience: As a first time buyer, I was initially quite overwhelmed by the process of buying a house but Robert Cooney made it very easy. Communication was great from the start and everyone was really helpful, in particular, Rohini who was my main contact. Their recommendation of a conveyancing solicitor was also excellent. The whole process was smooth and really quick. Will definitely use them if I ever come to sell.
Fantastic experience: Robert Cooney were proactive and kept pushing at selling my house, firmly contacting the various people involved, regularly keeping me informed about progress, and generally doing a far better job than my solicitors.
Thank you so much! We are thrilled to hear you felt we kept things moving! Delighted it all came together and really appreciate you taking the time to share your experience.
Fantastic experience: Wonderful service from the team in Taunton who were amazing help as we purchased a new home. Super-friendly and very supportive throughout the process!
Thank you for such a lovely review! We’re so pleased the team helped make your move a smooth and enjoyable one.
Wishing you every happiness in your new home!
Fantastic experience: I cannot praise Ben and the team at Robert Cooney highly enough. They’ve been fantastic throughout the process of selling my home; always professional, supportive, and a pleasure to deal with. I wouldn’t hesitate to recommend them to anyone looking to sell their property.
Fantastic experience: I highly recommend Robert Cooney Estate Agents. The whole team from start to finish were friendly, enthusiastic, helpful and professional. My wife and I viewed a property that they were marketing and decided that it was the one for us. Our own property was not on the market at this time and Robert Cooney had us on the market and sold (at more than asking price) within 6 days. This allowed us to move forwards and secure our "forever home". We always felt very assured and in safe hands with every member of the team we spoke with throughout our sale and purchase transactions. My advice - don't mess around with other selling agents, even if there are cheaper options out there. If you want a top quality service (both from a seller and buyer's perspective) put your hand in your pocket and give them your money!
Fantastic experience: From the very first viewing to collecting the keys, our experience with Robert Cooney has been nothing short of outstanding. The whole process was handled with such care and professionalism, with just the right support at the right times to keep everything on track. In just over three months we went from viewing to completion — far quicker and smoother than we ever expected. What could have been stressful was made simple and even enjoyable. We couldn’t be happier and would highly recommend Robert Cooney to anyone looking to buy a home.
Fantastic experience: I recently sold my flat through Dom at Robert Cooney . It was my first time selling a property and Dom made it as straight forward as possible despite a few hurdles being thrown in along the way, it was clearly communicated and dealt with quickly keeping it as stress free as possible. I would highly recommend Robert Cooney for your buying and selling needs.
Fantastic experience: Having never owned or sold a property, when my mother passed I contacted the team for help, knowing Robert’s sister from school, so knew he was a decent chap from a great family. Robert and his team managed the whole process efficiently, respectfully, and kept me in the loop at every stage. We were able to discuss pricing openly and honestly, given the state of the market. I was happy with the end sale price, knowing it was a good deal considering the market. The conveyancing solicitor recommended by the team was an absolute star, too! Happy to recommend the team, especially as I live two hours away: their help with organising everything was great: I didn’t need to meet with them physically at all.
Fantastic experience: I found the support and service to meet all my needs and expectations I would recommend Robert Cooney to my friends and family if they were selling their home
Thank you for your kind review. We’re delighted our support and service met your expectations, and your recommendation to friends and family means a great deal to us.
Fantastic experience: I had 4 valuations on my property but chose Robert Cooney as my preferred estate agent . I can’t thank them enough , everyone in the office were both helpful and efficient whatever their role . Dominic Hodges was my main point of contact , nothing was too much trouble to him with whatever questions I had , I was updated continually about visits and finally the sale. I cannot recommend them highly enough if you are looking to sell your property.
Fantastic experience: I am writing on behalf of my wife Anne-Marie and myself to say what a pleasure it was dealing with Robert, Kate and all the staff in the sale of our Blagdon Hill property. It was handled in a very professional manner, efficient, attentive, and always with a courteous smile - a delight indeed. We would be very happy to recommend yourselves to our acquaintances should that situation occur.
Fantastic experience: The staff at Cooneys couldn’t have been more professional, helpful and friendly. They were always on the ball, pushing solicitors and keeping us updated as well as supporting us even after the sale. Highly recommended ! A special mention and big thank you to Dom, Kate and Ben - you were all absolutely brilliant throughout
Fantastic experience: I recently acted as executor for my late cousin and Robert Cooney were first class right from carrying out the valuation for probate to the completion of the subsequent sale. They gave a sensible valuation, backed up by excellent marketing and brilliant communication. I would not hesitate to thoroughly recommend their service.
Fantastic experience: My wife and I used Robert Cooney to sell our flat and I'd like to recommend them for several reasons, primarily concerned with very good communication and expert knowledge. We'd always get updated very week with emails and phone calls. And also always updated with viewer feedback on the same day. In some ways selling a flat isn't quite as straight forwards as a house, as there are some added complexities. Sarah was able resolve a lot of these issues by being a bridge of communication between the different solicitors, the buyers and the management company. She was able to push to keep things moving when it looked like there was a danger they were going to stall. So we made it past the finish line and my wife, my little son and I are very happy indeed in our new home.
Fantastic experience: What an amazing experience purchasing a property through Robert Cooney in Taunton. They were all amazing, but a special thanks to Dominic and Silvia for their help and support throughout.
We're so pleased to hear you had such a positive experience purchasing through Robert Cooney. It’s wonderful to know that Dominic and Silvia made a lasting impression. We all wish you every happiness in your new home!
Fantastic experience: A very professional team, good communication throughout the process. We have no hesitation in recommending them.
Thank you for your kind words. We're so pleased you found our team professional and communication clear throughout. We very much appreciate your recommendation.
Fantastic experience: Thank you to all the team especially Dominic. Excellent service throughout the process - great communication from start to finish. Thank you all!
We’re so pleased to hear you had a great experience with us and that Dominic and the team looked after you so well. Consistent communication and support are always our priorities, so it’s lovely to know it made a difference. Wishing you all the very best in your new home!
Fantastic experience: i have just spoken to Gina from the lettings team and she was so very helpful. She spent time understanding the issue and offered solutions which will help me greatly. 100% will recommend.
What a wonderful review for Gina - thank you very much for taking the time to show your appreciation of the service she provided
Fantastic experience: As a lettings agent myself I have a very high standard in the service I hope to receive as a tenant. The Lettings team Robert Cooney have gone above and beyond in that service from the day in which we expressed our interests in the property all the way through to the end of our tenancy and beyond. I would recommend Robert Cooney Lettings to anyone that is looking for a new home to rent or has had a bad experience with another agent in the past. Renting a property can be a stressful process but this wasn’t the case with these guys! Special thank you to Phoebe and Gina for conducting such a smooth process throughout.
Fantastic experience: From the very first viewing with Ben, I was thoroughly impressed. He was very friendly and in-depth knowledge immediately put me at ease and made the experience enjoyable from the start. Once I put in an offer, Dominic took over seamlessly—always accessible, friendly, and incredibly supportive throughout the process. He went above and beyond to make what can be a stressful journey feel smooth and manageable. A heartfelt thank you to everyone at Robert Cooney who played a part in my home-buying journey. As a first-time buyer, I couldn’t have asked for a better team. I would highly recommend them to anyone looking to purchase a property, whether it's your first or your next.
Fantastic experience: We recently sold our home with Robert Cooney and couldn’t be happier with the experience. Having previously bought through a couple of Taunton’s well-known national agents, we found that process lacking in professionalism and care—so we were really hoping for something better this time around. Thankfully, the team at Robert Cooney delivered exactly that. From start to finish, they were approachable, professional, and genuinely supportive. We always felt well-informed and looked after, and their calm, no-pressure approach made a real difference. It was such a contrast to our previous experiences, and we’re so glad we chose them. We wouldn’t hesitate to recommend Robert Cooney to anyone looking to sell or buy locally.
Fantastic experience: It was a great experience with Robert cooney agency.As it was our first time experience of buying a home we didn't face any problem as a proper guidance was provided and time to time updates was given to us, which made the process more easier.I would recommend Robert cooney for purchase of properties.
Fantastic experience: Speaking to Ben from Robert Cooney about the sale of my house was very reassuring. He was very professional and answered all my questions. My house sold very quickly and then I was introduced to Dominic who was able to guide me through the sale. I liked the fact that you dealt with the same person and so you didn't have to continuously repeat yourself. I would highly recommend Robert Cooney if you are thinking of selling or buying a house.
Fantastic experience: Recent purchased a house through Dominic, who quiet frankly is the best in business, would highly recommend him.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience purchasing with Dominic. He truly is dedicated to providing the best service and your recommendation means a lot to us.
Fantastic experience: I had the pleasure of dealing with Robert Cooney Estate Agents when selling a rental property in Taunton. Professional and efficient, they kept me well informed and the sales process moving. Top marks to all in the office, and a special mention to Ben for diligently chasing down every enquiry! 5-stars!
Thank you for your fantastic 5 star review - and special mention for Ben!
We are delighted you had a such a positive experience with us. We pride ourselves on providing a professional and efficient service so it’s great to know we delivered and kept the process moving forward.
Thank you for choosing Robert Cooney!
Fantastic experience: We are delighted to have both sold our home and purchased our new home through RC. The team provided a highly professional, efficient and friendly personal service throughout the process.
Thank you so much for your kind words and for trusting RC with both the sale of your home and the purchase of your new one!
We’re thrilled to hear you had such a positive experience with our team and that we provided you with our professional, efficient, and friendly service throughout the process.
It was a pleasure working with you, and we wish you all the best in your new home! If you ever need anything in the future, we’re always here to help.
Negative experience: Completely incompetent, have phoned 5 times over 4 different days in relation to a simple viewing request for a rental property. Despite leaving my phone number and email address to numerous individuals, nobody from their letting department has been able to respond.
Positive experience: Well we got it sold in the end. The going was tough at times with two buyers dropping out and final buyers dragging their feet at every point. However I can’t blame the agent for this. I do particularly want to thank my ex-pupils: Rohini and Ben (!) for all they did in the long journey towards a sale. Christina was also lovely and at times had to counsel us through! I’ll save my best praise however, for Sarah who lived the end of the voyage with us. She was able to negotiate all the fine detail using her superb diplomatic skills and empathy. She could be high up in the Civil Service by now! I suppose the main thing is that we got the sale over the line. The burden is lifted! Thanks all!
Fantastic experience: We have just completed buying our new flat in Taunton. We primarily dealt with Sarah who was great at keeping up communication during the whole process and was always friendly and helpful on the phone. The whole team was fantastic from start to finish and we couldn't be happier with our purchase. Great work everyone and thank you Sarah for all your help!
Thank you for your wonderful review! We're so pleased to hear that Sarah and the team made your home-buying experience smooth and enjoyable. Your kind words mean a lot, and we’re thrilled that you’re happy with your new flat in Taunton. Wishing you all the best in your new home!
Fantastic experience: We were selling 2 properties which had both been with another local agent for most of the previous year without success. From the outset with the initial meet with Robert right through to completion I was very impressed with the professional way that the process was conducted and was kept fully informed by various staff at all stages, I have to give a special mention for Sarah who was absolutely brilliant at pushing the sales through despite difficulties that presented along the way. A very big thank you to all.
Thank you for your fantastic review! We’re so pleased we could help get both of your properties sold after your challenging experience. It’s great to hear that Robert, Sarah, and the team kept you informed and supported throughout the process. We truly appreciate your kind words and are delighted we could make it happen for you. Wishing you all the best for the future!
Fantastic experience: We were delighted with the exemplary personal and professional service we received from the whole team at Robert Cooney from the very start of the process until the successful sale of our family home last week. Every one of the team appeared knowledgeable and totally invested in selling our property, but special mention for Ben and Rohini who we had most contact with on a regular basis. We would have no hesitation using them again in the future.
Fantastic experience: I went to Robert Cooney after a different estate Agent based in Taunton and in over 6 weeks they didn't even get me a viewing. So I looked around and rang a few alternatives. I was immediately taken by the enthusiasm from my man Ben at Robert Cooney who was dead keen to do business. So I gave them the go ahead and within I think it was 2 days they had an offer which after a bit of haggling was agreed. I appointed the solicitors who handled the purchase for me 8 years ago. They were instructed on the 3rd July but thats when everything ground to halt. Repetitive phone calls did nothing and I'm sure an Exocet up there rear end would have done nothing. Desperation crept in until Sarah from Robert Cooney got on the case. Absolutely bloody wonderful!!! Regular phone call reports and within 2 weeks of Sarah's involvement the deal is done, completed. So thank you Robert Cooney for your help. Would recommend them any time ....Bloody Brilliant!!!!!!! Adrian Hopper
Thank you for such an enthusiastic review! We’re delighted Ben and Sarah could turn things around for you. Remember, we're here if you need us again - thank you! ✨
Fantastic experience: A very professional, responsive and courteous service from Robert Cooney and team who maintained good comms throughout the sale process. No hesitation in strongly recommending them to others looking to buy or sell
We are delighted you found our service professional and responsive. Clear communication is key and we are glad you benefitted from that. We really appreciate your recommendation and are here if you need us again! Thank you for the glowing review!
Fantastic experience: Robert Cooney provided a very professional and friendly service getting numerous viewings to our property. In particular Ben Denton and Rohini Sarker were always approachable , knowledgeable and had a calm reassuring manner, enabling worries or concerns to be swiftly addressed particularly towards the end of the sale process. Recommended.
Thank you so much for your wonderful review! We're truly grateful for your kind words about Ben, Rohini and the team. It's great to hear they were able to provide such professional and reassuring support throughout the sale process. Your recommendation means a lot to us, and we’re so glad we could assist you in selling your property!
Fantastic experience: Whole process has been smooth from the start. Been in touch when needed, any query has been dealt with professionally and promptly. Would recommend.
Thank you for your wonderful review! We are so pleased to hear that your experience has been smooth and we addressed your queries promptly.
We appreciate your recommendation and are here whenever you need us.
Positive experience: We've just experienced both sides of the house moving process with Robert Cooney, selling our old house through them and buying one also marketed by them. I've given a four star rating because, despite Rohini and Ben providing an excellent five star service leading up to offers being accepted, we were then handed off to Sarah, who we didn't feel was as on the ball. I won't go into details, suffice to say that phone calls and emails were not always answered, and things that needed chasing were not always chased. That said, from offer acceptance to moving took 12 weeks, so we can't complain too much.
Fantastic experience: We haven't moved house for 17 years and were therefore full of trepidation about how stressful the process would be. There is no doubt that the professionalism and support from all the team at Robert Cooney made the process feel a lot more positive. From the valuation, marketing and sales process everyone was so helpful and communicated fantastically throughout. I couldn't recommend the team more highly.
Thank you for your fantastic review and recommendation! We’re delighted that the team's professionalism, support and communication helped make your move after 17 years a positive experience.
Best wishes in your new home!
Fantastic experience: Robert Cooneys were professional, empathetic & pragmatic in their dealing with our sale & purchase. Providing knowledgeable advice that steered our purchase through to completion. All the team are 5* quality. Many thanks & highly recommend.
Thank you so much for your kind words! We’re thrilled to hear that our team helped make your sale and purchase a smooth journey.
Your recommendation means a great deal to us all. If you ever need anything in the future, you know where to find your 5-star team!
Fantastic experience: I couldn't recommend Rob and his team highly enough. First class.
Fantastic experience: Moving house is one of the most stressful experiences we go through, add into the mix a newborn it is beyond overwhelming!! However, I cannot praise Rob, Kate and the team enough, the precision of the strategy; marketing, viewings, comms - all designed to make things run as seamlessly as possible. A special mention to Sarah who regularly updated us on all aspects of the chain and next steps, an asset in assisting with the transaction and helped us achieve a sale to completion within 3 months. I've already recommended you to several friends and will continue to do so. We are now settled in our new home and are so grateful for you enabling this to happen. Thank you, Clare & Margot
Thank you so much for your wonderful review and special mention to Sarah, Clare & Margot!
We're thrilled to hear that the entire team made your move less stressful, especially with a newborn in the mix! Your kind words about our strategy and communication mean a lot to us.
We're so glad you're both settled in your new home and appreciate your recommendations
Fantastic experience: Just exchanged on our house sale with Robert Cooney. Would recommend as they have been great throughout the process
Thank you so much for your kind words and 5 stars! We're thrilled to hear that you had a great experience with us. Congratulations on your exchange!
Fantastic experience: We can highly recommend Robert Cooneys who were highly professional, friendly and very efficient in selling our parents house in Taunton. Sarah worked tirelessly to keep things moving forward to completion, thank you so much .
Thank you for taking the time to leave such a positive review - it means a lot to us all
Fantastic experience: Difficult property to sell due to all the Landlords leaving the property market. Fair play to Robert Cooney and his team they stuck at it and got it over the finishing line. Very highly recommend, will use again
Thank you so much for the kind words about our company - we all appreciate it very much and that you have taken the time to write.
I know there were challenges along the way but we got there in the end!
Fantastic experience: Good team I would recommend
Fantastic experience: Robert Cooney has a highly professional team, who have beyond my expectations in managing the sale process with dedication and good humour. I cannot recommend strongly enough to others that they use this firm. Thank you team.
Thank you for leaving such a stellar review
We are delighted to have worked with you and achieved your desired relocation from another county!
Negative experience: As first-time homebuyers, my partner and I recently had an incredibly disappointing encounter with Gail that left us feeling misled and disheartened. Our experience began optimistically as we embarked on the journey of finding our dream home. However, it quickly turned sour due to Gail's unethical practices and lack of transparency. We were persuaded to stretch beyond our initial budget to submit an offer on a property, assuring us that it was a promising opportunity worth pursuing. Our offer was accepted. Despite our reservations, we trusted Gail's expertise and enthusiasm. We were told there was no interest in the house and no other parties involved. Little did we know, she was well aware of another party who had instructed her to notify them of any offers on the same property—a crucial detail she conveniently neglected to disclose to us. Essentially, we were just used to open the bidding. Encouraged by Gail's persuasion, we proceeded to take significant steps such as instructing a solicitor and arranging mortgage meetings, investing time and effort into what we believed was a genuine opportunity. However, our hopes were dashed when Gail informed us that our offer had been outbid, leaving us feeling exploited and disillusioned. In hindsight, it is evident that Gail knowingly leading us on a futile pursuit to benefit another buyer. Her actions not only wasted our time and resources but also inflicted emotional distress. We were only made aware of the new bidder after we contacted her after being left in the dark. Overall, our experience with Gail was profoundly disappointing. Although we are fully aware agents act in favour of the client, as first-time buyers, we had hoped for guidance and support in navigating the complexities of the property market, but instead, we were met with divisiveness and used as a pawn in her game to attract higher bids. Communication was fantastic up until the point we put an offer in and then it was non-existent with us having to chase for updates throughout the rest of the process. We would strongly advise others to exercise caution when dealing with Gail and to seek out more ethical professionals in their search for a home.
Fantastic experience: Their customer’s services is , response & monitoring of any repair u have in earnest is top notch , I never had regrets in choosing Robert Cooney ,Kudos to all your wonderful and working team .
Negative experience: We soon realised that Robert Cooney were offering a very poor service. We bought the house despite them not with help from them. Communication was atrocious, often incorrect and very slow. We had asked for a gas certificate shortly after we had our offer was confirmed, our Solicitor and our estate agent also repeatedly requested this and I finally arranged a gas engineer to do this within days of exchange. They say they are looking after their seller but on many occasions i felt this was not the case. When I asked during our first viewing what could Gail tell us about the house Gail’s comment was well they lived here 40 years and had not done anything to it. This was while I was outside looking at the marks where insulation had been inserted in the walls and I had just seen a fairly new shower room. Surely you have answers to questions before showing a property. Also no idea where the loft hatch was and very flippant. Rohini again very little help. When we asked for a second viewing with a builder she arrived late then after 1/4 hour said you have 10 minutes as I have to be somewhere else. A third viewing was needed to complete the information we required. That was when it was pointed out a viewing is 20 minutes long. Sarah rang and pressured me to give a date we wanted to move on, so my hopes were up that we were on the move. I contacted my solicitor to advise the chosen date and he advised she can’t make that decision as the checks and queries were not complete and it is not something the agent can decide on. It was that point I decided I would not speak to them again. We were considering not buying the property because of Robert Cooney as we felt unsure if they were poor at their job or hiding something about the property. I would not recommend dealing with them.
We appreciate you sharing your concerns with us. We are sorry for any inconvenience caused by what you felt was a lack of communication and assistance on our part. Your feedback is valuable and we will use it to review our services. Thank you for bringing these issues to our attention.
Fantastic experience: The whole team at Robert Cooney worked together seamlessly to sell our late mother's house in difficult market conditions. As executors, my sister and I appreciated the personal and professional diligence and persistence throughout the process. Thoroughly recommend.
Thank you so much for taking the time to leave us such a glowing review.
We are delighted you felt the team worked seamlessly together to sell your late mother's house. We very much appreciate your recommendation.
Fantastic experience: We couldn't have asked for anything more from the team at Robert Cooney. The staff were friendly, helpful and efficient at all times. One member of the team stood out for us though, and that was Sarah, who went above and beyond her role on our behalf. Nothing was too much trouble for her. She deserves a medal!!
Positive experience: We recently bought a property via Robert cooneys. It was not the best experience for many reasons and there were quite a few communication challenges mainly due to slowness in response and having to chase up my queries many times. But in the end, things did come together so for that I am grateful and happy to be at the end of the process.
Thank you for taking the time to share your feedback.
It is through constructive feedback that we are able to identify areas for improvement and make changes to ensure the smoothest possible experience.
We are so pleased it all came together in the end and you are about to collect the keys!
Positive experience: I have really appreciated all the help and hard work the team at Robert Cooney have put into selling our house. They communicated well throughout, especially in the latter stages when there needed to be lots of contact between parties. I would recommend them to anyone looking for a well run estate agent with a personal touch.
Thank you so much for taking the time to leave us such a positive review!
Recommendations mean a lot to us. We strive to provide a well-run agency with a personal touch, and it means a lot to know that we achieved this for you.
Fantastic experience: We chose Robert Cooney as we preferred to work with a local independent business rather than a corporate chain. The initial marketing was handled well, with excellent photographs. We had an offer from the second people to view which was terrific. When we had issues with the upward chain Sarah stepped in and went above and beyond to ensure that we completed when we needed to. Rohini has also been an excellent point of contact.
Thank you for choosing Robert Cooney - and for taking the time to leave a 5 star review
Fantastic experience: We chose Robert Cooney to sell our house in Taunton and can honestly say the team worked tirelessly to enable our sale to happen. Despite a couple of disappointments they buoyed us along with their professionalism and energy. We do not hesitate in recommending them for their five star service.
We are thrilled you were both happy with our 5 star service. Thank you very much for leaving a review and recommending us - it is all very much appreciated.
Fantastic experience: From the first moment I started to interact with the staff of Robert Cooney, in Taunton, I knew I had made the right choice. They dealt with me from 3,500 miles away, and a 5 hour time difference effortlessly. They dealt sensitively to my circumstance, they kept me informed and up to date and they did it with humour and professionalism. I would recommend them whole heartedly to anyone looking for an exceptional buying or selling experience. I know they are a fabulous team, but I have to individually thank Gail and Sarah for all they did, they were quite wonderful!
We are really grateful for your fantastic review and such appreciation of our team & how we work.
It was a pleasure working together on your transatlantic sale.
Fantastic experience: Excellent service from start to finish. Gail and Sarah kept informed at every stage and if we had any query, it would be dealt with the same day. The team made the whole process easier and I cannot recommend them highly enough.
We really appreciate your review and recommendation, thank you.
Fantastic experience: We contacted Robert Cooney to sell our house in Taunton back in March of this year. From day one the service we had from them was first class. Gail was very enthusiastic and helpful where the buyers were concerned and Sarah was very professional in keeping us informed at every step of the way. We would not hesitate in recommending Robert Cooney and his staff if you want to sell your property. Well done to all.
Fantastic experience: We recently sold our parents’ home through Robert Cooney in Taunton. Rob’s team secured us several offers at the asking price. They were all so helpful, always responding quickly and keeping us well informed at every stage of the process. The team were all very professional and were an absolute pleasure to work with. We would highly recommend them.
Thank you for entrusting us to sell your parents’ home and also for taking the time to leave a review - it means a lot to us all.
We are delighted you would highly recommend Robert Cooney.
Fantastic experience: Very professional, we liked the continual communication and always felt important to them
Fantastic experience: I have purchased 1 property and sold 2 properties through Robert Cooney. I highly recommend this estate agency. The staff are friendly and professional, always going above and beyond. I plan on a couple more house moves in the future and will always use them to sell my properties.
Fantastic experience: I made absolutely the right choice with Robert Cooney and his fantastic team when I had to sell my mum's bungalow. The valuation and marketing strategy was spot on and there was no shortage of viewers and offers. Unfortunately, the transaction wasn't straightforward and the first sale fell through at the eleventh hour (no fault of RC), but the team always had my back and my best interests at heart. The selling team are amazing and so is Sarah and the sales progression team. It made a big difference to have this dedicated service once a sale had been agreed. Super friendly, polite, professional - I could run out of superlatives to describe them. Suffice to say, when we decide to put our own house up for sale Robert Cooney will be my first (and only) point of call. Cannot recommend highly enough. Thanks to you all and miss the laughs Gail. x
Fantastic experience: The staff at Robert Cooney in Taunton were outstanding. From viewing through to completion on my home, they communicated responses quickly and kept on top of legal teams to ensure a completion in 6 weeks. They listened and carried out my wishes when needed. Documentation was provided swiftly, and they always took my call and got back to me the same day. Staff were always professional, friendly, and passionate about ensuring good customer service. Above all, they restored my faith in Estate Agents after many months of being let down by many. I highly recommend their services.
Reviews mean so much to us all - thank you for taking the time to leave such a sparkling one. It was a pleasure to work with you... and to have restored your faith in Estate Agents = mission accomplished!
We hope you will be very happy in your new home
Fantastic experience: From the day our house went on the market with Robert Cooney, we couldn't fault the service we received. Gail was totally fab. Her enthusiasm for selling our house and the speed with which she did so, was impressive. Sarah, the Sale Progressor, who took over as soon as we sold our property (day 10), was equally impressive. When things became tricky, and exchange seemed a long way off, Sarah was there daily giving us updates and reassuring us. She became like a close friend (even though we never met her). On exchange day, Sarah rang me and cheered down the phone. Thanks so much Robert Cooney team!
Thank very much you for such a glowing 5-star review!
We are delighted to have helped you achieve your big move. Congratulations!
Fantastic experience: Great customer service and a great experience. Robert Cooney sold 2 house for us and made stressful situations a lot easier to manage. Highly recommend.
We are delighted to have acted for you and kept the process as smooth as possible both times. We are grateful for the 5-star review! Thank you for your support and trust in our services each time. We appreciate you choosing us.
Until the next time ...!
Fantastic experience: Very impressed with the team at Robert Cooney, in particular Gail and Sarah, who provided an excellent service for our house sale. There was strong communication to keep me informed and a friendly, personal approach. There proved to be some chain-related challenges along the way and Sarah went above and beyond to ensure the sale was completed successfully - an invaluable part of an estate agent's service.
What a glowing 5* review - thank you very much!
Fantastic experience: Thank you to the entire team at Robert Cooney for their marketing and selling. Highly recommended.
Fantastic experience: True professionals. Successfully sold our house through Robert Cooney. Robert, Kate, Sarah and Gail were all helpful in getting the sale complete. Great photos too. Thank you guys.
Your review means a lot to us all. Thank you!
Fantastic experience: The team working at Robert Cooney helped maneuver the sale of the house through, what I would consider, a difficult purchase with a demanding and awkward purchaser. The sale went through, after a lot of 'toing and froing', and was a great relief when exchange and completion happened on the same day!!
Negative experience: Avoid this agent if you are a buyer, because unfortunately they don't seem intelligent enough to know that if the buyer pulls out, they won't have a done deal or, of course, the commission. I've bought properties in different places, and this one with Robert Cooney has been the worst. They keep pushing for the seller to complete transaction without showing respect for the buyer or the fact that the process isn't the most straightforward. In fact, it's the seller's solicitor who wasn't cooperative. Good job the deal is off, because the market is going further down.
Fantastic experience: Very friendly, professional service with a genuine concern for the client. Easy to contact and discuss issues as they arise. New clients may deal with them with confidence.
Thank you for taking the time to leave a review reflecting your experience of the Robert Cooney ethos ✨
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