William H Brown Estate Agents Hertford

Fantastic experience: First time selling a property and these guys made it so much easier. Super friendly and super helpful. Definitely couldn’t have got through this stressful time without them. Special thanks to James with the constant communication, updates and explanations of everything I didn’t completely understand. Big thanks guys.

Fantastic experience: I only have great things to say about William H Brown Hertford. I was a first time buyer and from start to finish of the whole process they were excellent. My mortgage broker Ricky sat down with me and explained everything I need to know in great detail. He’s very knowledgeable and I always had confidence he would act in my best interest. Ben the estate agent is very understanding and relatable. James the manager worked tirelessly to keep the momentum of the sale going until we finally completed. I’m very grateful to them all.

Fantastic experience: After a very stressful and long-winded property purchase, I have finally completed and moved in. I truly couldn't have done this without James at William H Brown Hertford James’s hard work, persistence, and time got this over the line for me, and I couldn't be more grateful, he always made time for me and supported me when things were difficult. Thank you so much for going the extra mile, I really appreciate it. All the team at William H Brown Hertford were so helpful, especially Ben who always talk my calls, he was always so friendly, professional and supportive! Thank you so much again!

Fantastic experience: The Team at Hertford have been excellent Extremely Professional in every way, thanks to James and Nick especially. It took a while but we got there in the end.

Fantastic experience: Recently sold my house through william h brown hertford. They were amazing held my hand throughout the whole process. Went above and beyond would highly recommend. Special thanks to matt, nick and nicky who kept me updated throughout the process and on hand everytime I had a question.

Fantastic experience: Just bought a property through WH Brown, lovely service throughout, friendly estate agents who helped throughout the process!

Fantastic experience: I recently sold my shared ownership property with the WH Brown Hertford team and the service received was excellent from start to finish. Matt and Nikki in particular were always on the ball, on top of the enquiries and answered so many of my questions with ease. Selling a house can be stressful but they made sure I was up to date every step of the way and took care of everything. I`d highly recommend them if you are looking to sell your property.

Fantastic experience: Thank you so much to the Hertford William H Brown team, and especially Matt, Ricky and Nikki. They made the process of buying my first home easy and provided great communication and customer service.

Fantastic experience: I have just sold a house using W H Brown and must say that it was an absolute pleasure to deal with them. The initial photography of the house was very professional (compared to the house I bought through another estate agent) and they were excellent at keeping me fully informed at every stage of the process. I cannot fault them. Solicitors on the other hand..... (smile). Thank you, highly recommended.

Fantastic experience: I can not praise the staff enough. They were helpful / prompt / pleasant / efficient. Will not hesitate to use them when I next sell / purchase a property

Fantastic experience: Thank you to William H Brown. As a first time buyer you really supported us across the board with your knowledge, professionalism and patience. As a team your are excellent.

Fantastic experience: Thank you to the excellent team at WH Brown in Hertford for helping us find and move into our dream home. From Nick’s initial valuation to the congratulatory phone call on completion day from Matthew, the team have been excellent throughout. Every stage was explained fully and sympathetically and any time we asked a question or for some general advice the team were only too happy to help. Communication was excellent - the email and text alerts for viewings made it very easy to timetable, and towards exchange & completion the team were all aware of our situation and kept us informed with a timely flow of information. Whilst moving home inevitably comes with the odd hiccup when this did occur Matthew reassured us and quickly came up with a solution to get things moving again. I wouldn’t hesitate to recommend the team, thank you all

Fantastic experience: I recently sold my shared ownership property in Hertford through Nick Marsh and his fantastic team at WHB, and the service was excellent from start to finish. From the moment I booked the valuation with Nikki over the phone, everything was handled professionally and efficiently. The property actually sold before it even hit the market, which was amazing! Matt then took over the sales progression and was brilliant throughout — even when there were a few bumps in the chain below, he was always on top of things and kept me fully updated. I never once had to chase for a call back, which made the whole process so much less stressful. Top-class service from start to finish. I’d absolutely recommend Nick, Matt, and the whole WHB Hertford team to anyone looking to sell.

Fantastic experience: We used Nick at William H Brown to sell our house (with ease) and the experience was fantastic. Would Highly recommend Nick and the team.

Fantastic experience: We’ve had the pleasure of working with Nick from the Hertford branch to sell our house for the third time, and once again, he has delivered an exceptional service. Nick’s wealth of experience, deep local knowledge, and genuine trustworthiness are exactly why we continue to return to him time and time again. From providing an accurate valuation to ensuring a smooth completion in just three months, Nick consistently goes the extra mile for his clients. His professionalism, communication, and dedication make the whole process stress-free and efficient. As always, a true 5-star service something that’s increasingly rare to find in estate agency nowadays. We couldn’t recommend Nick highly enough!

Fantastic experience: I recently sold my house through William H Brown and had an excellent experience from start to finish. In particular, Nick was absolutely fantastic – he guided us through the entire process, from the initial valuation right through to completion. He was always professional, approachable, and kept us fully updated at every stage, which really put our minds at ease. Selling a home can be stressful, but Nick made the whole process smooth and straightforward. I couldn’t be happier with the service we received and would highly recommend both William H Brown and Nick to anyone looking to sell their property.

Fantastic experience: ⭐⭐⭐⭐⭐ Selling our house with Nick Marsh was an absolutely brilliant experience from start to finish. He was professional, approachable, and always kept us fully updated throughout the process. Nick communication and guidance made everything stress-free, and her knowledge of the market helped us achieve a fantastic result. He went above and beyond to ensure everything ran smoothly, and we couldn’t have asked for better support. Highly recommend Nick to anyone looking to sell their home — truly outstanding!

Fantastic experience: Used William h brown to sell my property and from start to finish the process was quick and smooth. Starting with the valuation from Nick to selling it and Matt file progressing to completion. Highly recommend!

Fantastic experience: We had a fantastic experience with William H Brown Hertford as first-time buyers! We viewed several properties listed with them and got to know their friendly team – especially Nikki, who always greeted us with a smile throughout the process. From submitting our offer and having it accepted right through to completion, Matt was incredibly helpful. He guided us through each step, patiently answered all our questions, and offered reassurance and great advice along the way. They also recommended an excellent solicitor. A huge thank you to the entire W.H. Brown Hertford team – we wouldn’t hesitate to use them again when the time comes!

Fantastic experience: Big thanks to Nikki, Ben & Matthew for everything they did for us. Always professional and helpful.

Fantastic experience: The team at William H Brown in Hertford are just EXCEPTIONAL!! Follow ups, drive thru, communications, closures etc just FANTASTIC TEAM PLAYERS

Fantastic experience: Moving house is a very difficult and convoluted process but I found William Brown very understanding and patient. They talked us through each stage and were always available to talk either on the phone or if we popped in to the branch. Really excellent communication, we were never left hanging wondering what was going on and we were never made to feel a nuisance with all our concerns and questions. Ben was absolutely determined to sell our house for us and his efforts on our behalf were very evident. What a dedicated team ! During the final stages Matthew took over, dealing with solicitors and other estate agents, and it was really helpful knowing that he was working behind the scene on our behalf. There is a lot of stress involved in the process but the William Brown team take as much of the stress away as they possibly can! I wouldn't hesitate to recommend them.

Fantastic experience: William H Brown in Hertford worked hard to find the right house for me. Nikki in particular has been an absolute credit to the Hertford office. As I don’t live in Hertford she worked hard to ensure my viewings were grouped together and convenient according to my work schedule.

Fantastic experience: How refreshing, William H Brown Estate Agents were completely professional and efficient throughout the process of selling my property. I felt confident in their ability to rectify any issues. I would also like thank Matthew the manager who was both knowledgeable and supportive during what could have been a stressful time.

Fantastic experience: WH Brown were fantastic. Really helped the process of moving house. The whole team were brilliant however special thanks must go to Matthew who managed the sale and chain expertly. I can’t recommend the WH Brown Hertford branch enough.

Fantastic experience: Very good service. The team are really helpful and responsive. Thank you Matthew and Nikki

Fantastic experience: Ricky is the best ! I could not recommend it enough. Always replying to emails or phone calls. Very , very helpful.

Fantastic experience: We were shown two properties by Nikki who is very knowledgeable about the area and the properties shown to us and really tried to get a understanding of what we really needed she was amazing.

Fantastic experience: Nikki The Legendary Estate Agent, after dealing with many many different estate agents (2 house sells 2 rentals in the last year) and the stress of just selling our home we had the pleasure of seeing Nikki who was able gave us the opportunity to experience what it be like living at the property as she knew detailed information about the property and local attractions. The whole industry can learn a few things from her. Definitely a huge credit to William H. Brown

Fantastic experience: I can’t recommend William H Brown Hertford enough! The unbelievable service we received when selling our property was outstanding! Matthew, Nikki and Ben surpassed all expectations and sold our home within 1 week and proactively generated over 15 viewings in a matter of 72hrs! This meant we were able to agree the purchase of the new house we had found without losing it! We can’t thank you all enough!! Would highly recommend!

Positive experience: I used the Hertford branch to sell flat in Sele Farm. Ben and Jack were great at organising viewings and letting me have feedback. Matthew was great at chasing solicitors and keeping me updated on the whole chain and helping the sale and purchase progress further

Fantastic experience: I cannot express how amazing the Hertford branch have been throughout the whole process of selling our property through to chasing up solicitors etc for both our purchase and sale. They are on the ball, organised and very proactive. We were always able to reach someone with any questions we had. Nick has a brilliant nature. We never felt pushed or pressured into anything and trusted him completely with our sale. He also actually found our purchase which was a bonus for us. Ben was also great with viewings and again, we never felt rushed or pressured. Matt was just fantastic at chasing up solicitors and kept the whole chain informed. He was very proactive and did what he said. This is not the first time we have used William H Brown and we are so happy!

Fantastic experience: WHB helped us buy our first house. They've been very helpful, knowledgeable and quick to act in anything we threw at them.

Fantastic experience: Happy to recommend William H Brown and the Hertford team. They managed to get us the appointments needed and kept us informed throughout the process. Rachel is a stand out professional. Definitely worthy of a special mention. Thanks Rachel.

Fantastic experience: From start to finish, this agency has been more than amazing buying a house is one of the most stressful projects in your life. Everything was done very smoothly. I cannot say enough thank you and how much I do recommend Rachel as a very professional agent.

Fantastic experience: Extremely happy with my experience of using William H Brown for the sale of my house. The journey toward selling my home wasn’t easy, but I got through it with great success because I had the team at WHBrown and especially Rachel by my side. I can’t thank her enough for all the hard work, patience, dedication and diligence along the way, and most of all, for Rachel’s expertise and guidance as I couldn’t have done it without her. Thank you so much again, I appreciate all your hard work and highly recommend WHBrown in Hertford.

Fantastic experience: We just bought our house through William H Brown. It was a very quick and easy turnaround moving in which we didnt expect! Not stressfull in the slightest. Thank you to Rachel and all the team for your hardwork. Sian and Drew x

Fantastic experience: Rachel in particular was helpful and responsive and tried hard to move the sale along wherever she could.

Fantastic experience: I brought my first house through William H Brown. Really good service and communication throughout the process. Rachel always kept me up to date and answered any questions I had which made everything a lot less stressful. Would highly recommend them to anyone and will definitely use them when I come to sell in future!

Fantastic experience: Great team. Professional and informative throughout. Special mentions to Rachel, who kept us up to speed during the entire process.

Fantastic experience: A slick and friendly service. Very helpful with facilitating sale and available when needed. Accessible and good at communicating and liaising between us and the vendor.

Fantastic experience: Very happy with my experience of using William H Brown for the sale of my house. The valuation from Nick was spot on and I was kept informed during the whole process from potential viewings, honest feedback and weekly Thursday updates from the whole team. Our house sold very quickly and the transaction was smooth. I would recommend them to anyone wishing to sell or buy.

Fantastic experience: Thank you to the whole team including Rachel, Nick, kate and Jack. Also thank you to Ricky for arranging my mortgage for me

Positive experience: Friendly, professional team.

Fantastic experience: Good

Positive experience: I have had no dealings with them, but I know they are estate agents. 'nuff said.

Fantastic experience: The whole team at W H Brown excellent. Rachel Robertson keeping me informed and up to date with my purchase. Would thoroughly recommend. Thank you all.

Fantastic experience: Really friendly and great communication. Whole team was helpful and knowledgeable.

Fantastic experience: Great service, we are first time buyers so we were new to this whole process. They made a difficult process less confusing and less stressful. All of the team helped at some point and we are very grateful for all of their help.

Fantastic experience: Great communication Rachael was soo helpful and helped push along everything so went faster than expected

Fantastic experience: Bought a property through William H Brown. They were always responsive and really on the ball. Fully recommend.

Fantastic experience: We have recently exchanged on a house with William H Brown agents in Hertford. We have mainly worked with Phil, who has professionally guided us through the process and each step. He has always made sure to follow up with me and kept me updated. He was supported by John and Chris, who have also been very professional.

Fantastic experience: An excellent experience from start to finish, Phil was fantastic, guided us through the whole process and took all the stress and pressure off us especially through the last few weeks. Chris was so polite, friendly and helpful, a real asset to the office and would thoroughly recommend using them. Thank you all to the office for such a stress free sale

Fantastic experience: A good and honest service. WHB helped us buy a property but we really wish we'd sold with them as well. They were very helpful during the coordination of the purchase with solicitors and always available on the end of the phone.

Fantastic experience: I have recently purchased a property through WH Brown , Hertford Branch. I predominantly dealt with Phil , I am very grateful for his patience and professionalism and not putting any pressure on me when the sale encountered some issues ( on my side ) . All my queries were dealt with in timely manner . Also thank you to Kate who assisted with my queries in Phil’s absence. Fantastic team and would use again . Natali

Fantastic experience: Great service

Fantastic experience: Sold my house with William H Brown in April from start to finish they were incredibly easy to deal with and the sale went through very quickly. Would recommend them to anybody. Phil John and Nick were very lovely guys to do business with.

Fantastic experience: I can’t fault the service provided by William H Brown and their team. We predominantly dealt with Phil, John and Kate and they were all fantastic in dealing with our sale and purchase. They always had the time to take my calls and were great throughout the entire process. Wouldn’t hesitate to recommend and will definitely use again in the future.

Fantastic experience: We have just sold our flat with WHB Hertford branch. Phil and his crew were Fantastic. They looked after us during the whole process with proficiency and great customer service. Any questions or queries from me were always answered in timely and professional manner. Massive thank you to Phil, Chris, John and Katy. The only issue we had was solicitors which was recommended by Sequence. Ackroyd Legal DO NOT use them, absolutely awful.

Fantastic experience: Very helpful

Fantastic experience: The only term that I can apply to the assistant manger at this branch is EXCEPTIONAL. Nick March went above and beyond the call of duty to make a decisive intervention in a situation where the sellers solicitor had gone to ground refusing to respond to any and all request for an urgent response. His actions save the day and enabled an exchange of contracts where 24hrs earlier the transaction was about to implode. A very knowledgeable young man , a true PROFFESSIONAL who we can recommend highly. You are in safe hands with this organisation.

Fantastic experience: We recently moved to Hertford from North London, and I can comfortably say that what would normally be a stressful process, was made a pleasure thanks to the help and expertise of Nick Marsh. Highly recommend. 5 stars *****

Fantastic experience: John Noakes is absolutely fantastic at his job. The best estate agent i have ever met! Thank you to everyone At William H Brown in Hertford for making my dream move possible!

Positive experience: Nick was very professional, helpful and quick all the way through the process. First to update me every step of the way. Happy with the service provided.

Fantastic experience: Very pleased with the service I have received. The whole process of purchasing was long and tedious but the agency did their best to follow up the case and to make sure the sale got through. It was very reassuring to be kept updated and to know the agency was on the case. I highly recommend William H Brown in Hertford. Thank you to the whole team!

Fantastic experience: I have used William h brown for the second time. This time I used them for a purchase and a sale and they were fantastic! I found John very helpful in the process of searching for a house, he found exactly what we were looking for, and was also great with the viewings at our place. Julia was fantastic throughout the whole process of selling our house. She really helped pushed the solicitors on every single day with our case without her doing this I don’t think we would have got there. I also used Ricky the Morgage advisor there and he was absolutely brilliant. We had plenty of hurdles along the way to get out Morgage but with his skills and knowledge he made it happen for us. My overall experience of William H Brown is left with no complaints and would 100% use them again, I wouldn’t go anywhere else. Thanks to everyone there for helping us achieve our dream.

Fantastic experience: Nick and the team are excellent. They keep clear lines of communication between seller and buyer an respective solicitors and they do everything they can to iron out any issues to ensure a smooth process. Highly recommend!

Positive experience: Good and friendly service

Fantastic experience: I was left genuinely impressed by John and his team's patience , responsiveness professionalism and most importantly of all, work ethic with regards to a property that I was buying. I was left impressed all the way from the initial viewing right until the day that I picked up the keys once we completed. Despite my seller's chosen solicitor being quite slow (this wasn't at the recommendation of John or his team), they continued to contact the sellers directly so that they could push this deal through the stamp duty holiday. I'm awfully sorry for chewing your ear off John and Nick and I hope the Percy Pigs went down well!

Fantastic experience: Williams H Brown have been excellent from start to finish. I can honestly say we may not of got our house if this fell with a different company. Highly recommended.

Fantastic experience: Julia was highly knowledgeable and incredibly informative at our initial valuation. The team at William H Brown have since been on hand to answer all questions and provide updates with quick response times throughout the sales process. Thank you to Julia and the team!

Fantastic experience: Julia was great as handling our very difficult chain! Always chasing when we needed her too, and responding quickly and efficiently to our needs. All other staff members were polite and helpful too!

Fantastic experience: Very friendly and knowledgeable staff. Really impressed with the professionalism and quality of work that Julia and her colleagues provide. Highly recommend.

Fantastic experience: If I could give WH Brown Hertford 6 stars, I would! When we first listed, we used multiple agents however none were are good as WH Brown. They updated us weekly on the interest on our property and how the market was behaving and reassured us as we headed into a national lockdown. They provided a steady flow of viewings and managed to get the offer we needed in excellent time despite the pandemic and a national lockdown! Julia was amazing, she kept in touch with us every step of the way and when it comes to handling a complicated chain your definitely want Julia fighting your corner! She went above and beyond her role and her working hours to make the exchange happen, I cannot recommend her enough. 6 stars from us!

Fantastic experience: My wife and I have chosen Julia at William H Brown due to her professionalism, knowledge of the market, service and how she marketed our home to maximise its selling potential. We reviewed other agents in the Hertford area and although they were well established, we didn’t feel they offered the same service as Julia and were not attentive to maximising our home and it’s features to increase its selling potential. We are really glad with our decision and would not hesitate to recommend Julia and the team.

Fantastic experience: Ive sold a couple of houses with Julia and the team, very happy with their service - thumbs up all the way

Fantastic experience: A big thank you to Nick for an excellent proactive and efficient service

Negative experience: 0 stars if I could. Brought a house with them last year. I was constantly ringing them for updates and always promised a phonecall back which never came. I ended up getting the phone number from the people who’s house we were buying in order to get any information on the sale as William H Brown were useless. They gave the couple we were buying from the run around too, not passing on our messages either. Very unhappy with their service and I would not recommend.

Fantastic experience: Extremely professional and helpful.

Fantastic experience: Julia and the Team were very helpful and professional from start to finish. Made the process of buying and selling at the same time stress free and were always available to answer any questions I had. Would use William H Brown again and recommend.

Fantastic experience: Great friendly service. Really lovely team In the office and got our sale! Thanks again

Fantastic experience: We have been really happy with W H Brown and would highly recommend them. Julia was great on the initial quotation and information pack and Nick has been great from the time of "Offer" right through to "Exchange". He has kept us fully informed of progress and is on the ball as you would hope. Moving can be very stressful. Thankyou!

Fantastic experience: Really thorough and detailed approach during an extremely difficult time. All the team (especially John and Julia), were brilliant and couldn't have been more helpful throughout if they tried. Thanks again.

Fantastic experience: Julia was instrumental in assisting with the successful completion of a very long and complicated chain. Julia was very professional and helpful at all times and without her perseverance we may not have achieved our happy endings! Thank you!

Fantastic experience: Julia and Ryan were incredibly professional - we wouldn't have been able to move without Julia's diligence and perseverance going well above what we would have expected from an Estate Agent - particularly during the Coronavirus pandemic. Huge thanks to them and the rest of the team and would recommend them highly.

Fantastic experience: Ricky and Julia were both extremely helpful in supporting me in the process of a mortgage application from the beginning to end, letting me know which paperwork was needed and which steps were next in the process, and keeping me informed throughout, including some issues which came up and were resolved. Thank you for your help!

Positive experience: I had a protracted house-move into newbuild because of legal problems with the original developer's insufficient certification. Through a frustrating time Julia at the branch communicated in a clear way and I very much felt was doing as much as possible to help. By the time the purchase was ready Covid19 had struck but the branch did everything within the regulations to get me and my son into our new home very quickly once the way was clear and so here we are in a terrific place. Thank you.

Fantastic experience: Julia was an amazing estate agent. I was a new buyer and needed help through true process. She was very professional and responsive to all my questions. She also helped to push the solicitors to speed up the process as quickly as possible. I would highly recommend anyone looking to buy a property to contact Julia!

Fantastic experience: We didn’t have the most straightforward of sales due to unforeseen delays, but their Senior Negotiator (John Noakes), was always on hand and often went above and beyond to ensure our sale was progressing and that we were kept up to date at all times. Great service all round.

Fantastic experience: Very happy with my experience of using William H Brown for sale of my house. Valuation was spot on and I was kept inform of all the potential buyers and all viewings were booked at my own convenience. House sold very quickly. I would recommend them to anyone wishing to sell or buy their dream house

Fantastic experience: Julia & Ricky have been absolutely amazing in helping me purchase my new apartment. I couldn’t have asked for a better service! I highly recommend William H Brown Estate Agent..

Fantastic experience: We have been very happy with the way that our house sale has been dealt with. We have been kept informed of what is happening In an efficient and helpful manner. A special thank you to Ryan for his help and understanding,

Negative experience: ABSOLUTE WASTE OF TIME, UNPROFESSIONAL AND RUDE. DO NOT USE. I had the displeasure of dealing with John Noakes and Julia Bartsch in a transaction. Both of these "professionals" were exactly the opposite. They were bullish, incompetent and above all clueless and made what is an already stressful experience so much worse. Instead of facilitating the discussion between buyer and seller, they were the worst type of obstacle. Not only did I have to repeat each and every bit of information to them, both via phone and in writing, I also had to deal with vendors / buyers who were completely unreasonable, made worse by two worthless middlemen. I would NOT recommend this service to any one. Do yourself a favour and instead of employing Julia and John, drag any stranger in off the street to act as your estate agent... they will probably do a much better job than those two clowns. Pitiful, and not even worth one star.

Fantastic experience: A fantastic service from the whole team, thank you for all for your hard work and help along the way!

Fantastic experience: Great effort with a difficult sales process.

Fantastic experience: Throughout the past year my fiancée and I have been dealing with William H Brown in Hertford. Initially I came into contact with John through telephone contact, and had various different conversations over periods of time to do with viewing of houses initially. His telephone manner I’ve always found to be extremely professional, and he is always willing to support us where possible. John showed me round a couple of different houses, one of which we have just bought. He was extremely courteous, and very helpful with answering all questions I had at different times whilst viewing. At different points through the purchase process we’ve had questions, and have always found John to be efficient when dealing with these queries. Overall support we have had throughout this whole process, from William H Brown (Hertford Branch) and from John has been second to none, so much so that any future property related matters, I shall be dealing with William H Brown in Hertford and nowhere else.

Fantastic experience: Very transparent, competent and prompt response. My experience was very good and the staff got excellent customer care skills. Julia the Manager is exceptional.

Fantastic experience: Excellent and professional service.

Fantastic experience: Julia and Ricky were fantastic throughout the process. We had major issues with our conveyancer and Julia stepped in to push us along. Very flexible with viewings and good with communication.... Thanks all.

Fantastic experience: I recently bought my first house through William H Brown and also used their fantastic mortgage advisor Ricky the transaction was smooth and today I am extremely happy!!! Thank you to Julia, Ricky, John, Ryan, Kate.