Shepherds of Hertford Estate Agent
Information about Shepherds of Hertford Estate Agent
SG14 1HH, Hertford
Opening hours
- sunday: 11h-12:30
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-17h
Shepherds of Hertford is the longest established and most positively reviewed estate agency in Hertford, with over 1,000 5-star reviews attesting to their commitment to excellence. Their team, boasting decades of local experience, offers a fully engaged service that spans from property valuation to moving day.
At Shepherds, it is not just about buying or selling properties but about building lasting relationships with clients through a warm and professional approach. The agency is deeply rooted in the Hertford community and takes pride in their profound knowledge of the local market, allowing them to provide invaluable advice and support to those looking for a home in this beautiful area.
Whether you are buying, selling, or renting, Shepherds of Hertford is ready to guide you every step of the way, ensuring that your real estate experience is as smooth and satisfying as possible.
Our comment from Agencias Inmobiliarias about Shepherds of Hertford Estate Agent:
Shepherds of Hertford Estate Agent is a highly regarded agency, known for its exceptional service and professionalism in the Hertford area. Many clients have expressed their satisfaction with the comprehensive support they received during the buying and selling processes, highlighting the team's understanding of the local market and their commitment to client needs. Some key points include:
- Personalized Service: Clients often mention the individual attention they received, particularly from team members like Michael and David, who guided them through every step, providing clarity and reassurance during potentially stressful transactions.
- Excellent Communication: Feedback consistently emphasizes the team's proactive communication, with regular updates and prompt responses to inquiries, ensuring clients felt informed and supported throughout.
- Professionalism and Expertise: The agency's deep knowledge of the property market and practical advice have garnered positive remarks from both buyers and sellers, contributing to smooth and successful transactions.
- Integrity and Trustworthiness: Many clients appreciate the honest approach of Shepherds, valuing their commitment to client interests over mere sales figures.
- Stress-Free Experience: Numerous reviews commend the team's ability to manage challenges efficiently, making the process as seamless and stress-free as possible.
While there were occasional mentions of minor issues, the overall consensus is clear: Shepherds of Hertford delivers a stellar real estate experience that clients wholeheartedly recommend.
Shepherds of Hertford Estate Agent: Reviews
Fantastic experience: I would highly recommend Shepherds. From viewing properties, they were objective but one of the few estate agents to actually offer some perspective and show potential of properties which seems rare from our experience. During a stressful time between offer to completion our contact Michael was always calm, highly professional and reassuring. We felt our interests were considered and respected at every step of the process.
Fantastic experience: Michael from shepherds looked after us personally from the valuation through to completion. Recommended estate agents.
Fantastic experience: I’ve had a genuinely great experience selling my flat in Hertford with this team. From start to finish, they kept me fully informed and always made sure I understood what was happening at each stage of the process. Whenever I needed advice, it was there — clear, honest, and practical. The whole team has been polite, friendly, and easy to deal with, which made what can be a stressful process feel much more manageable. There were a few bumps along the way (none of which were down to Shepherd estate agent), but everything was handled calmly and professionally, and I felt well supported throughout. I honestly couldn’t have asked for more and wouldn’t hesitate to recommend them.
Fantastic experience: I would 100% recommend Shepherds to anyone looking to sell their property. Michael has been absolutely fantastic throughout the whole process; from getting us to market quickly so we could secure our new property, to keeping us updated throughout the whole process and ensuring a smooth exchange. A truly 5 star estate agent experience!
Fantastic experience: David and his team really looked after me and my house for the duration of the sale process. They liaised with my legal team to create a seamless slaes procrss that met everyone's needs.
Fantastic experience: Recently completed on my house purchase with Shepherds and couldn’t have asked for a better experience. Michael was a pleasure to work with throughout the process and was extremely efficient, proactive, and supportive in every aspect of the purchase. Highly recommend Shepherds to anyone looking for a smooth and professional service
Fantastic experience: We had a very good experience selling our property through Shepherds. This is the third time we've used them over many years and they have always been excellent. Their comms was very good, they were proactive and they made the whole process as stress free as possible. Michael kept us in the loop all the way. A special mention for Peter - as a photographer, I really appreciated the images he produced to show the best of our house.
Fantastic experience: Michael from Shepherds was perfect from start to finish of our selling and buying process. His communication was fantastic, going above and beyond to help us, even on his days off. Cannot recommend him and Shepherds highly enough.
Fantastic experience: Thank you to Peter and his team at Shepherds estate agent for the successful sale of my property. A most professional service
Fantastic experience: A great service from Peter and David who helped us navigate a very complicated and protracted property purchase. Communication was regular and clear with them helping move things along when needed. Would definitely recommend.
Fantastic experience: Had a great experience buying our new home through Shepherds Estate Agents. David was brilliant from start to finish - really friendly, super helpful, and always quick to respond to any questions we had. He made the whole process feel a lot less stressful and was always on top of things, keeping me in the loop every step of the way. You can tell he really cares about what he does and goes the extra mile to make things run smoothly. Would definitely recommend David and the team at Shepherds to anyone looking to buy, thanks again for all your help!
Fantastic experience: Michael at Shepherds helped with the sale of our flat. He was very informative of the local market, ensured our needs were met and kept us up to date every step of the way! He was very responsive to any queries we had all the way up to completion on the sale of our flat. Couldn’t have asked for better help during this time.
Fantastic experience: Very happy with the service and would highly recommend. Communication was very good and they were very accommodating with one particular situation we encountered.
Fantastic experience: We had a fantastic experience with Shepherds Estate Agents from start to finish. Our first introduction with David set the tone — he visited our home to provide a valuation and was professional, knowledgeable, and reassuring from the outset. A special mention must go to Michael, who was absolutely brilliant throughout both our sale and purchase. He didn’t let the ball drop on anything and was exceptional at liaising with all parties involved, keeping everything moving smoothly. Truly professional service all the way through. Highly recommended.
Fantastic experience: IT’S A YES FROM ME! Having just completed our fourth transaction with David at Shepherds, we are once again delighted with the service we received. Whether it is selling our home or helping us find a new one, David, Michael and the team are always on hand with unrivalled knowledge of the Hertford property market. Which, when combined with their honesty, hard work and integrity means they will always be our only choice. Thanks again and we look forward to your splendid service on our next project!
Fantastic experience: Michael was the estate agent of the buyer when we purchased our leasehold flat and we found him so easy to deal with that we appointed him when we came to selling the flat 4 years later. Michael is incredibly knowledgeable of the property market in Hertford. He offered great pricing advice which allowed us to gain significant interest quickly. This led to an offer 4 weeks later which exceeded our initial expectations and initial valuations provided by other agents in Hertford. The process from offer to completion was smooth, with clear communication at all times, and Michael was very easy to get hold of when required. We would highly recommend Michael for any future sales and purchases! Thank you Michael!
Fantastic experience: We recently moved to a larger family home from North to east of Hertford. David and his team were exceptional from start to finish and would like to say a big thank you for not only selling our property but also finding us the house we needed to hopefully get our eldest into Simon Balle Secondary School! We highly recommend Shepherds Thanks again!
Fantastic experience: Shepherds of Hertford acted on our behalf for the sale on my Mother-in-laws house. They were very professional and approachable throughout the whole process, and made what could of been a difficult and complex process very easy. Communication to us was excellent and I feel no issue in recommending them.
Fantastic experience: I recently completed the purchase of my new property in Hertford, with the help of Shepherds Hertford, and I could not be more satisfied with the experience. The process was finalised on 27 October 2025, and everything went through smoothly from start to finish. Shepherds Hertford were professional, responsive, and supportive throughout the entire journey. They kept me well informed at each stage, ensuring that all paperwork, communications, and negotiations were handled efficiently and without stress. Their local knowledge and attention to detail really made a difference in completing this purchase successfully and in a timely manner. Overall, I would rate the entire experience 5 star. I highly recommend Shepherds Hertford to anyone looking to buy a property in the area, as they made what could have been a stressful process truly seamless. Thank you David and team x
Fantastic experience: A lengthy process was involved with our residential sale. There were other stumbling blocks which presented themselves along the way. Despite all of it, Sales Director David Simpson of Shepherds was there supporting, guiding and informing me all the way through. Worthy of 10 stars.
Fantastic experience: Had a great service the whole way through our house buying process. As first time buyers, it was comforting to have estate agents that were so communicative and took initiative (especially when we weren't so sure on the process). Highly recommend! David & Michael were incredibly helpful.
Fantastic experience: I’ve now used Sheppards to sell a house and they were so involved in a house that I bought .The service is second to none , you can tell that they have years of experience, nothing is to much trouble . I thoroughly recommend them .
Positive experience: The service we received from Shepherds (lead by David) whilst we purchased a flat for our mother was very professional and well informed. One minor communication mishap was speedily dealt with and when our vendors almost pulled out of the deal we valued David's input in 'smoothing the waters' and helping the process towards completion. Thank you to all the team at Shepherds.
Fantastic experience: Would highly recommend Shepherds! We are currently purchasing a property through them and nearly ready to collect keys. We have mainly dealt with Abi and David and we are very pleased with the professionalism and service. The communication throughout the buying process has been second to none and all queries have always been answered promptly. Big thank you to you both!
Fantastic experience: Shepherds sold my flat for me, the process was so easy and they found me a buyer very quickly! I could not have been happier with the service provided and the help I received from Michael. Michael was very responsive and able to provide answers to all of my questions. I would highly recommend anyone to use Shepherds for selling or purchasing a property, they are true professionals and are great at what they do.
Fantastic experience: Shepherds of Hertford did a superb job selling our property within a few weeks for the asking price. All the staff were a pleasure to deal with, professional, kept us informed at all times and made the whole process as stress free as possible. Brilliant job, thank you.
Fantastic experience: We recently purchased a property through Sheperds and had a fantastic experience. The whole team were extremely diligent, polite and responsive. They ensured that all issues were followed up promptly and pushed everything along as quickly as possible. Really great level of service and I would highly recommend.
Fantastic experience: Could not recommend Shepherds enough! They were friendly, professional, gave great advice, and ultimately secured me a straightforward, hassle-free sale. At every stage, they were brilliant, from marketing the property superbly, through to guiding it through the sale process. Essentially if you're looking for an excellent local estate agent, go to Shepherds.
Fantastic experience: Amazing. Fabulous experience with the team at shepherds. Always on hand when needed. Showed every prospective client around which was a great help as we weren’t always around. Definitely recommend them if you are looking to sell.
Fantastic experience: The team at Shepherds were first rate. They didn't make any wild promises, instead they delivered a sale inside a fortnight. This is where being local pays dividends because they are aware of potential buyers. Then they expedited all the admin marvellously, getting back to us swiftly and keeping us informed of progress. They were excellent at explaining the process to us and advising us. I would recomend them to anyone.
Fantastic experience: Shepherds recently sold my house on Foxholes and my dealings with the Company, and specifically Micheal de Baisi, were superb. His communication was always prompt and informative and he went the extra mile to ensure a smooth and speedy completion. I never new selling a house could be so easy. Many thanks
Fantastic experience: An absolutely stellar service from Shepherds from start to finish. Far superior to the other estate agents I have used as part of my search for my new home. My contact was Peter Bluffield and he was very friendly, professional and went the extra mile to make sure the deal was done. I highly recommend and will use them again if I ever buy or sell a property in the future! Very happy with my new home and can't rate Peter and Shepherds highly enough.
Fantastic experience: David and Peter at Shepherds of Hertford were very professional and understanding of our situation right from the start. We were very fortunate to have them as part of our process. We would not hesitate to recommend them to any future purchasers or sellers.
Fantastic experience: I was extremely impressed with the service I received from Shepherds. Despite the obstacles I faced, they supported me throughout the entire purchase process and truly made it possible. Peter and David were exceptional, always going above and beyond. I cannot recommend Shepherds highly enough—professional, dedicated, and simply outstanding!
Fantastic experience: I recently bought a property through Shepherds Hertford and couldn’t be more happier! A lady called Abby showed me around the property and was really helpful, professional and had an answer to every question I had which made me feel confident enough to put an offer in within the next day. From there, David Simpson handled everything and kept the process smooth and stress-free. Overall I’m really pleased with the service and wouldn’t hesitate to recommend Shepherds Hertford to anyone looking to buy or sell a property! Thanks again Abby & David ⭐️⭐️⭐️⭐️
Fantastic experience: I received outstanding help from the staff at Shepherds during the process of the sale of my flat. I felt they were supporting me throughout the whole process I would highly recommend them
Negative experience: To Lettings (Not sales): My viewing experience of a 2 bedroom house in Ladywood Road was really disappointing. Not only the property was not maintained but it was also dirty. There was rust, mold and even pee in the toilet left there for months. Very unhygienic. The agent named Jodie said: 'this is what you get for such a lower offer' while I've seen other properties with impeccable conditions at the same price. Also she rudely justfied mold in the properties in Hertford. Question for you Jodie: do you live with mold in your house? Truly gutted to have wasted time to see a property in such an unacceptable state.
Fantastic experience: Shepherds have been excellent throughout the whole moving process. They sold our property quickly and efficiently. Michael was always on hand if we needed and always kept us informed. Couldn’t recommend highly enough
Fantastic experience: From the day we first met with David, he and his team gave us excellent advice and service and throughout the process were always available and quick to respond whenever we needed them.
Fantastic experience: Michael was fantastic throughout our entire sale process. He was communicative, efficient, reliable and on the ball at all times. We felt completely supported and would 100% recommend him!
Fantastic experience: We purchased a property via Shepherds Hertford in 2025. The situation with the property and the chain was a complex one (as they often are), but Michael and David kept us informed and we successfully moved. Michael was always easy to reach and a pleasure to deal with, and we are deeply grateful to both Michael and David for all their hard work in seeing the purchase over the line. Thank you!
Fantastic experience: Genuinely warm and professional service all round. From valuation to sale everyone at Shepherds was a pleasure to deal with and I wouldn’t hesitate to recommend them. Particular thanks to David and Michael for all their help.
Fantastic experience: For the second time, we had a really good service from Shepherds from start to finish in the selling of our property. They have great local knowledge and experience and THE best people skills. Peter made a stressful time smooth and easy as could be. We were able to move much more quickly than we expected possible thanks to Shepherds selling our house on day one.
Fantastic experience: We had a very positive experience with Shepherds. They were extremely helpful, professional, and always willing to go the extra mile to assist throughout the process. Communication was clear and prompt, and they made the entire experience smooth and stress-free. I highly recommend them for anyone looking for a reliable and supportive housing agent
Fantastic experience: David was fantastic throughout the entire process. As a first-time buyer, I had many questions and concerns, but David made everything feel straightforward and manageable. Communication was excellent from start to finish — he kept me regularly updated, responded promptly to any queries, and ensured I felt informed at every stage. His professionalism, patience, and approachable manner made a stressful process much easier. I wouldn’t hesitate to recommend David to anyone looking for a reliable and supportive estate agent.
Fantastic experience: This is now my fourth time dealing with Shepherds either as a purchaser or a seller and on all occasions the “stress” of moving house has been greatly reduced by their calm and assured presence. I honestly can’t think of a single negative comment I could make about their handling of my recent purchase. I always have faith they will act with skill and integrity, which are hugely valuable and rare traits in general but even more valuable and rare in the world of Estate Agents.
Fantastic experience: I recently sold my property with Shepherds, and I couldn’t be happier with the service I received. From the very beginning, they were professional, friendly, and incredibly knowledgeable about the local market. The whole team kept me informed every step of the way, provided clear advice, and was always quick to respond to my questions—nothing was ever too much trouble. The marketing of my home was top-notch, with high-quality photos and a well-written listing that attracted plenty of interest right away. Thanks to their hard work, my home sold quickly and at a price I was very happy with. The whole process felt smooth and stress-free, which I really appreciated. If you’re looking to buy or sell a property, I would absolutely recommend Shepherds. Their professionalism, communication, and dedication made all the difference!
Fantastic experience: I cannot fault the service I get from Shepherds and I have the pleasure of working with both the sales and letting teams. The recent sale was a non-standard property and difficult to value. Having discussed with us what we wanted to achieve, David and team took a "try and see" approach rather than just pinning a value that would be likely to attract a buyer quickly. The strategy worked wonders and they took full control of the process. I would not recommend anyone else if you're looking to sell a property in the hertford area.
Fantastic experience: Shepherds Hertford played a crucial role in successfully completing our purchase. Under David's leadership, the communication was consistently clear, timely, and informative. We would highly recommend their services for any property sale or purchase.
Fantastic experience: We recently used Shepherd's to sell our family home and we couldn't have asked for a better experience. From the very start the entire team were exceptional. Communication was excellent throughout with regular updates and reassurance at every stage right up to completion day. Their professionalism, support and genuine care made a challenging time much easier. I would definitely recommend them to anyone looking for an estate agent who goes above and beyond.
Fantastic experience: Exceptional service from Shepherds! Their friendly approach, rapid communication, and deep market knowledge made our property journey a seamless experience—both selling our existing property and finding our dream forever home. Even during the hectic rush before stamp duty changes, they helped navigate the process and kept our sale and purchase moving forward when others might have faltered. David and Peter deserve special recognition for their outstanding professionalism and genuine care throughout.
Fantastic experience: I rang Shepard’s for some advice on a valuation of a home we are buying through another agent and they gave such helpful, unbiased advice. I really appreciate that they took the time to help me when it wasn’t their property and they had no obligation to do so. I’ll certainly use this agent when we come to selling our home. Thank you
Fantastic experience: David, Harriet and Peter were as professional, attentive, and reassuring as you could hope for in the inevitably complicated and stressful process of moving house. We're happily settled and hope to be for some time, but if and when we need to move again, Shepherds will be our first port of call.
Fantastic experience: We chose Shepherds after we lost the sale of our property and two purchase properties over a 1 year period. It was a very stressful time and our previous local Agent was unfortunately more focussed on our (failed) buyer than us. Shepherds work as a team and whoever is available will pick up your case and act promptly even if the case handler is not available. Michael, our case handler was exemplary throughout and went the extra mile on several ocassions to push the buyer's solicitors who were very slow and dismissive. Both Peter and Michael worked tirelessly in lock step to bring the transaction to exchange of contracts before the April 1st deadline for stamp duty hikes, saving us £1,000s. I sincerely thank David, Peter, Michael and all the staff who helped us with Professionalism and courtesy throughout and would not hesitate to recommend them for all your conveyancing needs. They really know their stuff! Phil Guy
Fantastic experience: The best agent we have dealt with. All the guys at Shepherds were really helpful, quick to come back to us, but never too pushy. David Simpson would be the first agent we would call if we sell our place in the future.
Fantastic experience: David and the team have been absolutely fantastic from start to finish in this process! David has been available at all times of the day and made the entire process easy, as well as being considerate of both parties's interests. I would absolutely work with and recommend Shepherds again!
Fantastic experience: We would definitely recommend David Simpson of Shepherds of Hertford to sell your property. From start to finish they were very professional, nothing was too much trouble, and always there to answer any worries or questions you might have. Cannot speak more highly of the team and quality of service.
Fantastic experience: I recently purchased a property through Michael at Shepherds. The process well professional and well managed throughout, only taking 3 months from offer to completion. I would highly recommend their services and would utilise them for any onward sales on the Hertford area.
Fantastic experience: This is our second experience of using Shepherds (this time as a seller) and we were not disappointed. David and his team were incredibly supportive and kept us well informed throughout the process and got our house sale over the line. Thanking you all once again.
Fantastic experience: I had a great experience with Shepherd’s! The communication was excellent from Michael and they provided excellent service throughout the entire process. They made buying my home smooth and stress-free. Highly recommend
Fantastic experience: My experience of selling my house in Hertford through Shepherds was extremely positive. David, Michael, Peter and Harriet were courteous, understanding, reliable and professional and kept in contact at every stage. They gave good advice and went to great lengths to try and make sure the sale went through with no hitches. Selling my home of the last 25 years was quite emotional for me and I am sure that the excellent personal service I received from Shepherds made the whole thing easier for me. I would absolutely recommend them.
Fantastic experience: We sold our house through Shepherds and David handled all aspects of the sale throughout the process. He helped us to obtain the best price for our property and it was a speedy process, helped by the lack of chain, but we agreed the sale in early November and completed at the end of January. There were minimal issues but all were handled well. All other staff were friendly and helpful at all times. This was a difficult sale that was handled sensitively and I wouldn’t hesitate to use Shepherds again. Thank you ☺️
Fantastic experience: Buying my first home has been an emotional rollercoaster—exciting, nerve-wracking, and everything in between! A huge thank you to the David Simpson and Team at Hertford for helping me navigate the process. Their market knowledge, patience, and guidance made this big step feel much more manageable. Of course, no house hunt is perfect! It’s so important to communicate your expectations clearly with your agents, and in turn, they should take the time to understand your needs with every conversation. Finding the right home is a journey, and having a supportive team makes all the difference. If you’re thinking about buying your first home, I highly recommend working with a team that truly has your back. Now, time to unpack and turn this house into a home!
Fantastic experience: Excellent service showing sensitivity to the situation and keeping us informed and included in the marketing and selling process. Very strong knowledge of the area and what buyers were looking for and how to market the property. Prompt responses to all our enquiries and liaised well between us as sellers and the buyers. Would not hesitate to recommend Shepherds.
Fantastic experience: We recently sold our house using Shepherds. They were helpful and professional at all times, giving good advice and going above and beyond our expectations.
Fantastic experience: Working with shepherds definitely made our sale and purchase easier. Harriet was brilliant on our viewings and didn’t mind at all when we wanted additional viewings. David was exceptional throughout the process from making the offer until completion. He was very patient and very keen to ensure we completed in a timely manner whilst keeping all parties happy. Shepherds are exceptional communicators and would definitely use their services if the need arose again.
Fantastic experience: Great Estate Agents!! Agents we’ve used before Shepherds live up to the bad reputation estate agents have but Shephards are knowledgable, attentive and proactive. We had quite a long drawn out sale/purchase due to our buyers conveyancer but Shephards (mostly David) were hot on it, chasing for updates and trying to push the sale along, which every party in the chain required and kept us in the loop every step of the way. Can’t fault them. Wouldn’t hesitate to use them again.
Fantastic experience: Purchased through Shepherds in Hertford and found them to be helpful and informative throughout. Helped keep things moving in the right direction and always responded quickly to any concerns. 100% recommend.
Fantastic experience: Everybody at Shepherds were amazing! Peter made sure that we knew exactly what was happening at all times and was brilliant at chasing our buyers when things slowed down!
Positive experience: What should have been a relatively straightforward transaction encountered numerous 'roadblocks' en route to completion. David Simpson kept us informed of progress at all times and responded promptly to our queries/concerns following up with other parties as necessary in order to conclude the sale
Fantastic experience: Thank you David & Shepherds for all your hard work in both our sale and our purchase. David worked tirelessly during a long process and responded remarkably quickly to any questions or queries!
Fantastic experience: We have recently bought our home through Shepherds, we were scheduled for our viewing at the earliest opportunity for us which happened to be a Sunday when most other agents were closed. We offered on the Monday and although we were in competition with another party, we felt that it was a transparent and fair negotiation to secure our purchase. David was our main point of contact, who was a straightforward person to deal with and great throughout at keeping the pressure on our solicitors and the rest of the chain to get us to the end. The rest of the team were equally pleasant to deal with and would certainly recommend Shepherds based on our experience!
Fantastic experience: Brother and I used Shepherds to sell the family house in 2024. We had first used Shepherds in 1978 and were keen to work with them again based on their transparent, patient and customer focused approach to business rather than the more aggressive approach offered by some of their competitors. Right from day one we felt well informed about the whole process and well advised as to what the best options would be whilst maintaining the freedom to make decisions ourselves. Their rates were very competitive and their knowledge of how the market was reacting was excellent. Shepherds understood our needs and kept these needs a priority throughout. Communication was excellent and at the right level required. Shepherds took the stress out of the whole process for us and we appreciated their sensitive and unpressured approach to us in selling the family house of over 45 years. We were very satisfied with the final outcome of the sale and everything took place on time as planned thanks to the support from Shepherds. I would highly recommend their professional and customer focused service and they remain my first choice for house selling in Hertford.
Fantastic experience: I recently bought a property through Shepherds. Shepherds were most helpful throughout the process. Although the purchase did not present any significant problems, David forwarded queries to the vendor very promptly and got back to me quickly with responses. I always felt my purchase was in safe hands.
Fantastic experience: Cant recommend David and his team enough! Worth every penny! Friendly, helpful, nothing is ever a problem, great support through a bumpy house sale! Would def recommend and use again.
Fantastic experience: Excellent throughout the whole process. David was sensitive to our situation and couldn’t have provided us with a better service . Would highly recommend to anyone buying or selling a property in this area . Wouldn’t use anyone else - Thank you team Shepherds Estates Agents
Positive experience: I recently sold my house and had the pleasure of working with David as my estate agent. Although there were some bumps in the road to completion, David was instrumental in helping to navigate through them. The estate agent fees i believe to be quite high, but the communication throughout the process was excellent, and I was kept updated every step of the way. Overall, I am satisfied with the service provided and would highly recommend David / Shepherds to anyone looking to sell their property.
Fantastic experience: We are extremely grateful for the patience, professionalism and persistence that David and the team showed during our purchase. Their collaborative approach and prompt responsiveness was central to us being able to conclude the process successfully.
Fantastic experience: David and the team at Shepherds showed incredible patience and professionalism throughout our sale and purchase process. Nothing was ever too much trouble and we were always met with smiling faces and excellent advice.
Fantastic experience: We sold our home with Shepherds and were really pleased with the service we received. The initial listing was great and generated loads of interest, and the "open day" marketing strategy was really convenient, allowing us to get 3 offers from a single day's worth of viewings. After we were under offer, David and the team were really proactive with the transaction - of all the estate agents in the chain, David was the most active in driving things forward - regularly chasing with all the parties and finding the bottlenecks, and suggesting plans to get them resolved. The clarity of communication was also fantastic - David would tell you exactly what he was going to do, and when you could expect to hear from him again.
Fantastic experience: I used Shepherds as they have been established in Hertford for many,many years with most of the same personnel so they not only know the area and market extremely well but I knew they were experienced. From the initial visit, preparing the details, marketing and right through to completion, I had a dedicated person to talk to. Our sale did have some problems which were beyond their and my control but they were fantastic in resolving these and moving on to completion. The staff are friendly, efficient and very professional.
Fantastic experience: David, Peter and the team were excellent from start to finish. They understood my circumstances and proceeded accordingly. Having bought from them when I first moved to Hertford 17 years ago and then having sold two houses with them, I wouldn't hesitate in using them again and recommending them to others.
Fantastic experience: Shepherds give sound impartial advice and know the industry inside out. David and his team kept us informed every step of the way during our recent move. We used them when we last moved (18 years ago). This time round, there were many complications so we were thankful to have Shepherds looking after us We would have no hesitation in recommending Shepherds to anyone.
Fantastic experience: Great experience with Shepherds - they did a special viewing on a Sunday for us and made the buying process really straightforward. We love our new home - thank you David and team!
Fantastic experience: I would like to express my gratitude for the exceptional service I received during the purchase of my new home. Your team was consistently prompt in communication, efficiently addressing any issues that arose during the process. I was particularly impressed by your flexibility and willingness to accommodate my needs. Your professionalism and dedication greatly eased the process of purchasing a home, and I couldn't be more satisfied with the experience. Thank you once again for your oustanding assistance.
Fantastic experience: The team at Shepherds were professional, efficient and friendly throughout the sale of our home and purchase of our new home. They dealt with all of our requests promptly and communicated excellently. Shepherds made our buying and selling experience straightforward, even whilst navigating a challenging housing market! I would highly recommend Shepherds for the sale or purchase of your home.
Fantastic experience: The team at Shepherds are bright, cheerful and friendly to deal with. Their photos of our house were fabulous, showing it at it's best. I'm sure that was a significant reason for the rapid sale. Their responses and updates were always helpful and prompt. I can confidently recommend their services. Many thanks to David, Peter and the team.
Fantastic experience: David and the team at Shepherds were an absolute pleasure to deal with. We used them to sell our house and they were also the agent for our new home's vendor, which made things easier in our situation. David gave us excellent advice throughout the sales process and kept us fully updated on everything that was happening across the chain. He went above and beyond to ensure responses were provided promptly and went out of his way to get extra info, to see queries resolved, essentially making a potentially stressful process far less stressful. It's one thing to get an agent who can successfully market and sell your house but they also have a role to play in ensuring the sale completes and that's where David and the team really excelled. Their experience and understanding made a positive difference to the process and we have absolutely no hesitation in recommending them, you'd be crazy not to use Shepherds!
Fantastic experience: Huge thanks to Shepherds for all of their help and efforts throughout the process of buying our first property. Peter was always at the end of the phone to discuss any questions we had and always understanding when there were setbacks. Shepherds were excellent at maintaining the middle ground between seller and buyer. We felt that Peter was considerate of both parties and worked for the best interests of both sides. Shepherds are a small team that worked together to support us - David ensured we made it through to exchange with as few hurdles as possible, considering the delicacy of this process. We are so grateful for the guidance we received and would highly recommend Shepherds to anyone in need. Thanks again!
Positive experience: Shepherds worked hard to introduce buyers and got my sale done. I was kept informed at every stage and felt they chased to get the deal done and overcome the minor obstacles that arose.
Fantastic experience: Shepherds were great when we bought our house recently - answered all my many questions and kept me regularly updated in a somewhat long and frustrating chain with lots of issues. Would highly recommend
Fantastic experience: Communications throughout process were excellent. Shepherds developed a good relationship with buyer/ buyers solicitor. All my queries were dealt with in a prompt and friendly manner. It was multi agency and Shepherds had more enquiries than others agents and were successful in finding the buyer against reputable competition.
Fantastic experience: Shepherds were professional, competent and personable. Their communication was truly first class during the developing sale process. They operated at all hours so we could respond quickly to the buyer's questions thus expediting the transaction. I would certainly recommend them.
Fantastic experience: Shepherds of Hertford are a small and friendly team, and are also knowledgeable, helpful and thoroughly professional. Peter B in particular provided regular updates at every stage of our sales transaction, which helped to make the whole process considerably less stressful. I would not hesitate to give Shepherds the highest possible recommendation.
Fantastic experience: David and the team at Shepherds are fantastic. We have bought and sold through them twice and really value their local knowledge, friendly team and trusted advice. They made our recent sale and purchase a pleasure, I would recommend them to anyone!
Fantastic experience: We chose to sell our house with Shepherds having had an excellent experience when purchasing the property through them a few years previously. The sale was not straight forward and we are so pleased to have chosen such a professional, trustworthy and reliable estate agent. We received an honest valuation, a team who were really responsive to our needs, and excellent communication throughout the process. Nothing was too much trouble and we couldn't fault the service we received.
Fantastic experience: I recently sold my house and purchased a house with Shepherds and I would highly recommend. From the valuation of our house, arranging viewing's and the time in between up until completion Shepherd's were extremely helpful and always there to answer calls/emails. I cant thank Peter enough for great communication, phone calls and updating everyone in the chain as the process took longer than expected due to un forseen situations that arose. I very rarely had to chase Shepherds as they were really on the ball and definitely made the process less stressful, Thank you
Fantastic experience: Having worked with Shepherds on the letting side for 10 years (who also gave excellent service) I decided to sell my property. The guys on the selling side of the agency were also excellent at the task in hand and would throughly recommend them.
Fantastic experience: We bought through Shepherds and have no qualms in recommending David and the team. David helped smooth out our path when we were facing some difficulty with our buyer and ensured that our seller was kept up to date and all in good time. Even if David wasn’t available Sam was always on hand to help out with viewings which helped us greatly.
Fantastic experience: We recently completed the sale of our property through Shepherds and were very happy from start to finish with the service we received. We dealt with Sam who was always helpful and provided great support and engagement between us and our buyers. The whole team were very easy to talk to and always someone there at the end of the phone/email to chat as needed. Everyone was extremely friendly & helpful. Thank you all!
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