Connells Estate Agents Amesbury

Fantastic experience: I’d highly recommend Connells in Amesbury. Throughout the process of selling my house, from initial valuation through to completion, I could always count on sound advice and information whenever it was needed. Thanks to the whole team.

Fantastic experience: We recently completed a property transaction involving a very long and stressful chain and we cannot speak highly enough of Will! From start to finish, Will went above and beyond to ensure communication was maintained between all parties in the chain, helping to keep everything moving forward when challenges continuously arose. Throughout the process, Will was proactive, professional and highly responsive, keeping everyone informed, chasing updates when needed and playing a key role in ensuring we successfully reached completion. His exceptional customer service and commitment deserve recognition and we are extremely grateful for all his hard work in getting our move over the line!

Fantastic experience: Lucky enough to have Demitri guide me through the process as a first time buyer. Absolutely seamless and a very knowledgeable bloke! 100% would recommend Connells to anyone I used most of their in house bits and I've definitely had the least stressful house buying experience of anyone I know.

Fantastic experience: A brilliant outcome from Mike at Connells who is highly rated. We achieved a good price for the property and would use Mike again if we had another property to sell. Can't speak highly enough of a true professional.

Fantastic experience: Demitri has been excellent the entire way through the process of getting a mortgage. He's answered and followed up with every question I've had, been friendly and professional and gone above and beyond! Many thanks!

Fantastic experience: Dimitri and Shaun were absolutely fantastic every step of the way. Cannot recommend these two gents any more! 10/10 Many thanks gentlemen! From Max and Mabs

Fantastic experience: Jessie listened carefully to our requirements and proactively found us the perfect property. She was professional, an excellent communicator, genuine and helpful.

Fantastic experience: Mike Holland has been an exemplary support in the sale of our property and we felt listened to, informed at every step and valued all the way through the process. Mike relieved a lot of the stress and carried a lot of the weight and we would recommend him to anyone.

Fantastic experience: We were first time sellers but Connells made the experience very easy for us! Mike Holland was great, a seasoned pro. He persuaded us to pay the extra for the house to be advertised across a wider area, which I thought was a bit of a con at first, but then the house sold within two days from someone enquiring at the Salisbury branch, so there you go. We are terrible negotiators, but Mike has obviously had practice and liaised with the buyer so we all ended up with a great deal. We used Connell's recommeded solicitors who were fantastic, and didn't have anything else to do with Connells until moving day when they were, again, really helpful sending all the meter readings etc (we had already moved out). We will definitely use Connells again.

Fantastic experience: Demitri was fantastic, very knowledgable, personable and efficient.

Fantastic experience: Demitri was amazing, highly recommend anyone looking for a mortgage or if your first time buyer like us. We were offered a mortgage appointment with Demitri and he was really helpful and informative from start to finish. The Amesbury team as a whole were all lovely, we dealt with Sean & Will when viewing houses they had a great deal of knowledge and were always on time for viewings. Thank you again to everyone at the Amesbury branch for all your help.

Fantastic experience: We would like to extend our sincere thanks to William Morgan and his team for their excellent service throughout the purchase of our property. From our very first viewing right through to completion, William was consistently professional, efficient, and supportive. His clear communication and proactive approach made the entire process smooth and stress-free. We are truly grateful for all his hard work and highly recommend him and his team for anyone looking to buy, sell, or rent a property. Thanks again

Negative experience: Mike was rude to me

Fantastic experience: Very great service with a loan advisor! Very helpful. I recommend it.

Fantastic experience: Very pleased with the final result and the time line despite a hiccup in the beginning. Mike is very knowledgeable, relaxing to get along with and confidence inspiring. The whole team is most friendly and polite and punctual with appointments. I am glad I went with the advice from Mike and his team right from the start. Great job.

Fantastic experience: Absolutely knowledgeable and helpful. They know what they are doing, I highly recommend Connells. My Mortgage advisor was Demitri, he is very knowledgeable and was very helpful throughout the process.

Fantastic experience: Mike and the team at Cornell’s branch in Amesbury have been excellent with the services they have provided. Meet Mike in mid June and he explained everything in fine detail putting me at ease. My property was listed 21st June and after a number of viewings an acceptable offer was made on 21st of August which I accepted. To be honest this then put me into panic mode am I really ready to make that move? Due to personal reasons and much deliberation i decided that the timing wasn’t quite right. I called into the office and had a conversation with Mike regarding my current situation. He was fully understanding and we withdrew my property from the sale’s market. Thankfully we were not to far down the line but apologies to all involved especially the buyers I hope they’re able to find their dream property. What my future holds who knows but for the time being I will remain in my current property. Should my situation change in the future Mike has said that Connells would be more than happy to assist me. So once again thank you Mike and the team for the exceptional service you have provided me.

Negative experience: If looking to buy a house through Connells but you do not have a mortgage through them, then I advise that you avoid these at all costs. If you are not taking a mortgage out with them they aren't interested at all in you and will ring you to cancel viewings etc. I think the TV documentary is absolutely spot on about them. If you haven't watched it WATCH it, explains a lot about them. Avoid.

Fantastic experience: Great experience with Connells Mike was a great support and help for us to secure a property. Thank you for your support and communication was effective and professional at all times. Dimetri was a great source of advice and the team were all very welcoming. Thank you for all your support.

Fantastic experience: We had an excellent experience with Connells. The staff were extremely friendly and helpful throughout the process. We would also like to extend our heartfelt thanks to Dimithri. Without his support, our dream of owning a home would not have become a reality. His assistance during the entire process was outstanding. He demonstrated exceptional professionalism, and his prompt, helpful, and positive responses to our emails and questions made everything smooth and stress-free. We would highly recommend Dimithri and as a mortgage broker also and wish him continued success in his future endeavours.

Fantastic experience: I had a great experience with Connells. All the staff were polite and helpful but by far Demitri made the process so easy. As a young first time buyer I didn't know anything but after just one appointment with Demitri I left feeling confident that all my questions had been answered. Couldn't be happier now I'm all settled into my new home.

Fantastic experience: Demitri was extremely helpful during our mortgage meetings. He worked timely to ensure the best products and services for us

Fantastic experience: A 5 star review from a very happy tenant, Miss A. "I can definitely recommend Connells Amesbury to anyone looking for an estate agent, either sales or lettings. Kira and James have been prompt to respond to queries and so supportive during the process of renting a property. Moving home can be extremely stressful and they have facilited and extremely smooth transition for us."

Fantastic experience: If it had not been for Will Morgan’s polite persistence our house sale would almost certainly have continued to languish. Will visited us more than once to persuade us to meet with Mike Holland whose subsequent presentation when we relented explained in entirely lucid terms why our ‘boutique house’ had not sold with our existing estate agents and what he & Connells in Amesbury would do differently. Sure enough, less than a week after listing with Connells they brought us confirmed and committed buyers and the sale was completed less than 3 months later at our original asking price. Our only issue was the short notice from Connells conveyancers of the confirmed completion date but fortunately we were in a position to jump around, arrange removals and transfer of services and ultimately complete on time.

Fantastic experience: Excellent service from Will from first viewing to completing. Would highly recommend

Fantastic experience: Brilliant service and a great stuff both selling and letting team thanks a lot

Negative experience: Our experience with Branch Manager Mike Holland has been appalling. From the outset, his conduct seemed insincere. During our valuation, he spent a significant portion of the visit criticising Simon Colligan rather than focusing on our property. His pitch felt more like a GCSE drama performance than a consultation. Despite our reservations, we decided to sign with him as he had recently listed two neighbouring properties and assured us he had a list of interested buyers. He even suggested that some potential buyers viewing our neighbour’s home in the coming days could be brought over to see ours before we officially went on the market. This is what lead us to sign with Connells. After signing with Mike, communication pretty much disappeared. He failed to confirm any viewings or advise us what we needed to do, and when I expressed that we had lost confidence in him and felt we were not a good fit, he reacted by raising his voice and abruptly hanging up the call. During the call he also accused me of using him for his potential buyers, which I am not ashamed to admit I was, I thought it was peculiar that he saw our relationship as anything other than transactional when he was offering a service that we were willing to pay for. We now understand that, due to GDPR, certain documents needed to be completed before viewings could be confirmed. We had expected Mike to keep us informed about whether the potential buyers had the time and interest to view our property, but he never did. We were also encouraged to use Connells’ in house mortgage adviser, which for a fee. Mike told us that doing so would grant us exclusive early access to properties, this made us feel very pressured that without doing so we would be disadvantaged which seemed rather unethical to us. We were also concerned that Mike had applied such aggressive sale tactics which was another red flag. To make matters worse, Mike failed to cancel the photographer after we ended our contract. Almost two weeks later, after signing with a different agent (who happened to use the same photography company) we scheduled a photoshoot, later to find that the photographer had actually been sent by Mike at Connells. When we requested access to the images, Mike failed release them. Even when I offered to purchase them at my own expense, he remained uncooperative and seemed happy for Connells to be out of pocket. I had to escalate the issue to his manager, who was very helpful and ensured we received the photos. Unfortunately, after further delays Mike appeared to have deliberately selected the worst images to send over. Either this or their photographers are not up to standard. Thankfully, we were able to arrange a new shoot promptly, and the new photographs properly showcase our home. It’s unclear what Mike gained by withholding the better images (perhaps just a petty power play) but his handling of the situation has been nothing short of unprofessional. His overall approach to business has been bizarre, and despite the inconvenience he caused, we are relieved to have cut ties with him. If anything, his behaviour has only confirmed that we made the right decision. Due to this experience we’re now reluctant to view any properties with the Amesbury branch. Admittedly, after my dealings with Mike, I am left feeling anxious and uncertain about what he might do next. His behaviour towards us has been so unexpected that I can’t help but wonder if his games are truly over or if he will attempt further actions to sabotage our sale. While I am relieved that my direct interactions with him have come to an end, the sheer level of disdain he has shown towards us lingers, leaving me unsettled and wary. I’m giving 2 stars because we haven’t spoken with any other staff, and it wouldn’t be fair to judge them. However, our entire impression of the branch has been shaped by Mike and his odd behaviour toward us. In my opinion it seems that Mike took our decision to cancel our contract very personally and has since held a one sided grudge against us. RESPONSE: not true though is it, Mike.

Fantastic experience: We are so pleased with the service at Connells. Demitri has been so helpful with mortgage advice and helping us set up home insurance, life insurance, etc. As first time buyers we would have been a bit lost without his knowledge. Will and Dan were both very helpful with our viewings, fitting in multiple visits in one evening. We also went through Connells for our solicitor service and DC Law has made the process very easy and their online portal kept us up to date on the progress. Thank you to the team at Connells Amesbury!

Fantastic experience: Super helpful and informative through the whole process. Made our application stress free and prompt

Fantastic experience: Thank you Mike and Will for our seamless recent purchase All went well.

Fantastic experience: Kira and James assisted in finding us our new home after being registered with them for a few weeks. They kept us informed as and when anything came up that met our criteria and answered any questions we had promptly on the back of viewings we had. The renting process and move-in were smooth. We cannot thank them enough for making the process of renting our first property together so simple and we’d recommend them to friends and family.

Fantastic experience: I recently had the pleasure of working with Connells Letting Agency, and I couldn't be more impressed with their service. From the initial inquiry to moving in, the entire process was smooth and stress-free. I highly recommend Connells for a reliable letting agency.

Fantastic experience: I sold my house through Connells. Will was absolutely fantastic, he kept me informed every step of the way and his communication was amazing. I would highly recommend. Thank you Will!

Fantastic experience: Thanks to Mike & his team from Amesbury for the kind but professional way they dealt with the sale of our parents house sale.

Fantastic experience: James has been absolutely brilliant with us helping us find a home, kept in touch to help us look for a home, then one finally came up in our budget! Everything went smoothly, communication was spot on, we are very happy! Thank you so much James!

Positive experience: Just completed a purchase through Connells in Amesbury. Very good agents, the only thing I would say is that communication, and answering emails promptly, could be improved. I usually had to contact them for info. The same applied to their preferred conveyancing solicitors, Conveyancing Direct. A short phone call fortnightly would suffice and keep most customers happy.

Fantastic experience: Everything from start to finish was smooth and efficient, would recommend to anyone buying property from Connells.

Fantastic experience: Very patient, professional, knowledgeable, likeable, approachable and helpful individual. I will not hesitate to ask him for help in future.

Fantastic experience: James and the team at Connells have been amazing with our move, regular updates and communication throughout it all. 5 stars

Fantastic experience: We are selling a house through Connells and both Will and Demitri have gone above and beyond when our buyer pulled out and secured another buyer within a few days, highly recommend

Fantastic experience: Really pleased with the service we have received from Connells in Amesbury. Demitri, the Mortgage Services Manager, has been exceptionally helpful. He has sorted all the financial side of things out to enable our new house purchase with expertise, care, and patience to ensure we got the right mortgage for us. Would highly recommend as an estate agency and Demitri as an excellent financial advisor. The rest of the team have also been very efficient and friendly, making what can be a stressful event much smoother.

Fantastic experience: I purchased my house through Connels & found the Amesbury office friendly & good to deal with. The agent who showed me around was professional & helpful.

Negative experience: Put an offer in on a house with Connells and we were told we needed to come in branch for a discussion about the mortgage. Despite advising them that we already had a broker, we were effectively harassed into using theirs and told we wouldn’t get the house if we didn’t use their in-house broker (for a fee, of course). We went through an hour-long meeting only to be told at the end that an older woman had put in a cash offer and we were very unlikely to get the house. The mortgage broker told us how much she was offering and we were then cajoled into upping our offer (and made to do so by being stood in front of the agent like school children), but still didn’t get it - I think they were always going to advise going for the cash offer (which is fair enough), but just wanted to use us to up the price. We were then subjected to frequent phone calls asking us to keep looking for houses with them, despite my partner repeatedly telling them we had stopped looking for the time being. It’s all for the best as we found a house with a great agent, but the whole experience has completely put me and my partner off even looking at a house with Connells again. Edited to reflect response from Connells: both points made in the response were already addressed in the original review; we were made aware there was another interested party, but only after sitting through an hour-long meeting during which there was no mention of our slim chance until the very end, and we were pressured to drop our current mortgage adviser and agree to sign on with Connells’ as it would ostensibly better our chances of having our offer accepted. I also appreciate the vendors make the final decision on the buyer (and, as aforementioned, can understand why they would opt for a cash buyer), but to imply the agent has no influence is untrue. We effectively felt like pawns coerced into upping our offer with false hope in order to get an increased offer from the cash buyer, which is what happened. These things do happen, and we had already had a purchase fall through so we are acutely aware of that, but the way it was handled by Connells was sub-par. This is not the isolated experience implied, as several people we have discussed this with since (some of whom work in allied occupations) have said that poor service is standard for Connells as a whole, and there is a review before mine touching on a similar experience with your mortgage advice.

Fantastic experience: Connells has recently supported me during the transition of tenancies along with a home refurbishment in between. Throughout the process they were highly responsive and kept me informed of progress throughout. Best of all, they have been proactive!

Fantastic experience: James and Keira have been the most helpful staff I could ever of wished for, in which has been a very difficult time moving. Everything ran smoothly, and I was kept up to date with any news promptly. Top people

Negative experience: Disgusting and vile company. Don't think customer service is in these guys vocabulary. Initiating a screaming match and slagging other agents off because I wanted to remove my details from their system. Far from professional. Whispers to vendors about all these wonderful potential offers, what offers? The offers they are making up perhaps for a house thats been on the market for 4 months and had to bring in another agent to get it sold. Tanked our offer by initiating conversations with the vendor in regards to offers that weren't proceedable, if they aren't proceedable they aren't an offer... when pulled up on it states thay haven't spoken to the vendor for 3 weeks! Not only is that 100% false but saying you haven't spoken to a vendor for that amount of time when you are trying to sell their house is awful! Absolute shambles of a company, would never want to put any money into their pockets. Update: despite me asking multiple times to remove my details from their records I have now had the branch manager phone me to make comments about this review. Fantastic to see the lack of professionalism is still very apparent

Fantastic experience: Our house just sold with Connells, what a great team, Mike gave us good guidance and advice throughout and sold very quickly. Using Switch their online solicitors advised by Mike, well i give them 10/10 for their professionalism. Top notch. So thanks Mike & the team for all you done for us. Happy sellers.

Fantastic experience: Mike, will and his team have treated us with every help they possibly can and guided us through the buying of our new bungalow and selling our house Thank you

Fantastic experience: Demitri (fully professional) was helping and supporting with everything.

Fantastic experience: Demitri was very helpful, explained the whole process and went above and beyond. From Peggy Gates

Fantastic experience: I cannot thank and praise Demitri enough for everything he has done for me. Fantastic job by a top professional and an absolute please to have done business with. He’s a credit to the industry and I would not consider using anyone else. A true gent providing an excellent service.

Fantastic experience: The team at Connells Amesbury have all been excellent. After our initial enquiry, Mike gave an accurate idea of pricing and invaluable advice on how best to market the property and what needed doing beforehand, followed by regular updates on the sale and advice when problems arose. The rest of the team (Savannah, Matt and Will) have also been excellent as they coordinated an open day, arranged multiple viewings and ensured potential buyers could view the property when required. Altho the initial sale fell through (not due to an estate agent problem), in both cases they found a buyer within 2 weeks of the property going on the market. Thank you for all your help, expertise and professionalism as I negotiated my way through this complex sale of my father’s house, and speedy response to questions via email or phone.

Fantastic experience: I'd like to give a huge shout out to Matthew carter at connells estate agents in amesbury, for the excellent service we've received from him when we sold our home, he's been really efficient, thorough, knowledgeable and friendly throughout..thanks so much Matt, we really appreciate everything,

Fantastic experience: Honestly I am happy with the process and everything how it went. House got professionally cleaned and everything was as it should be, little issue with windows but after reporting the issue it has been dealing with it straight away.

Fantastic experience: Mike stands out as a service provider who actually delivers. He is efficient and constantly goes above and beyond what might be expected from an agent by for example conducting viewings at unsociable hours if required. His knowledge of the local market is spot on and he gave us excellent advice about the price we could realistically expect for our properties. He made the most of a difficult selling environment and we now have two sale agreements in place which are entirely due to his hands on approach.

Fantastic experience: Great team, highly recommend

Fantastic experience: The level of service from Matt has been amazing. He achieved what hadn't been done previously in a couple of days. Very friendly and informative and no question ever seems too much trouble. Equally, Demitri has also been a pleasure to deal with, making things clearer to us than we first thought.

Fantastic experience: The whole team are amazing and nothing is to much trouble for them they work around us just the best especially Mike Matt will and demitri they are fantastic

Fantastic experience: We went through the long and arduous task of buying a house that was listed through Connells and they helped us every step of the way. We also used their solicitors. All lovely people.

Negative experience: If you're looking to rent, they will add your name to 50 others so your chances will be slim to find the place you want. I'd recommend going somewhere else if you want to rent somewhere.

Fantastic experience: 1st heard of Connells Amesbury when my daughter bought a property from them. As 1st time buyer the help they gave her was great. They have also been really helpful for us, with our house purchase. Even though they are acting for the seller, they have kept in touch with us.

Fantastic experience: Great experience with Connells. Savannah, Mike and Matt were all kind and helpful throughout the process of buying my first home. One instance of this was when I got asked about getting the property I was buying surveyed. Due to my lack of experience it was heavily recommended that I get one done, so I agreed and booked it in. The following day, I received a call from Mike who advised me that he didn't think this was required, as the flat wasn't that old and I would be better off saving the money. If I hadn't have received that phone call, I would have just gone ahead and dropped near to £600 on something that wasn't necessary!

Fantastic experience: So far so good!! Nothing but praise for Mike, Matt and Demitri. Very helpful, honest and knowledgeable about the process of buying a home. Things move very quickly once the 'offer' is accepted, but we are reassured that support is only a phone-call away if needed.

Fantastic experience: Mike was truly an excellent agent, constant communication and sound logical advice. Couldn’t recommend more.

Fantastic experience: Exceptional service, sold our house in 2 weeks Many thanks Matt and Mike

Fantastic experience: Connells are fabulous. Husband and I are selling our first home and looking to buy our next, which all seemed rather daunting, however, Matt and the team have very much put our minds at ease with their professional approach. We already have potential viewings, despite being signed up less than a week and no pictures being taken as of yet, so it's safe to say we're rather impressed and we are very much looking forward to seeing the properties Matt suggests based on the wish list he asked us to create, as we are very keen to use the same agents based on our experience so far.

Fantastic experience: We have been really pleased with the mortgage advisor service that Demitri has provided. He has made an overwhelming process that little bit lighter. Always helpful and fantastic with his communication. Thank you Demitri!

Fantastic experience: Very nice and helpful team who helped us find a new home! Very grateful from Dimitri and Mathew for their hard work! Thank you so much guys!

Fantastic experience: Excellent service from Mike Holland who gave us a warm welcome on entering Connells, Amesbury. He listened to our wishes and was very helpful in finding us the perfect property. He even met us after work to show us the house we wanted to view. We would definitely recommend this Estste Agent if you are searching for a property in the area

Fantastic experience: Connells were a great choice. They worked hard to get us a buyer, keeping in touch regularly and advising us at a very difficult time. Very highly recommended.

Fantastic experience: Savannah wasted no time in getting in contact with me after I had sent an email and sorting out a viewing that suited me. She was very prompt at the property and I have belief that working with her will be a good experience.

Fantastic experience: Very professional & Mike has kept us informed every step of the way. The photos were really good quality & showed the home at its best. If I had more property’s to sell I would 100% go back to Connell's estate agent. Thankyou Mike for keeping things hassle free. *****

Negative experience: Connells Estate Agents: A Disastrous Experience - From Inadequate Communication to Complete Disengagement in Sales Progression We are extremely disappointed with the services provided by Connells Estate Agents. They consistently fell far below the expectations we had set, particularly in terms of communication. The lack of communication was evident from the very beginning, especially when it came to coordinating property viewings which included informing us of when viewing were and also when the agents left the property - a crucial aspect of the selling process. This lack of attention to detail extended to their poor efforts in generating interest during the initial stages, largely due to the open house strategy that did not yield the expected results. What added to our frustration was their unprofessional behavior and negative attitude. Not only did Connells Estate Agents fail to deliver to their “commitment to delivering the highest levels of customer service”, but they also engaged in bad-mouthing other estate agents in the area. This kind of behavior is not only unbecoming of a professional agency, but it also raises concerns about their integrity and values. Moreover, when we raised our initial complaints about their services, Connells Estate Agents dismissed our concerns rather than addressing them, displaying a disappointing lack of accountability and understanding. To make matters worse, the behavior of the estate agents was both rude and aggressive, as reported by our buyers. It's disheartening to know that the house's success in selling had more to do with its own merits as described to us by third parties in the chain rather than the efforts of the estate agents. As customers, we were left with no choice but to seek assistance from other estate agents within our chain and our solicitors to navigate through the process. Moreover, Connells completely disengaged after the sale post offer acceptance refusing to participate in the sales progression. The next time we heard from them was the day we were moving out when they asked for the keys and, shockingly six days after the completion date when they requested more money. This indifference and lack of involvement were noted not only by us but also by various parties in the chain, including other clients and agents representing them. Connells claimed they don't get involved in sales progression, which contradicted the proactive approach taken by all other estate agents involved, leaving our solicitors in disbelief at their response. We ended up receiving better advice, information and guidance from another Estate Agents involved with the chain. If we had the time and energy after such a lengthy process, we would have seriously considered disputing their charges. In our opinion and in the opinion of some of the other parties involved in the transaction, Connells Estate Agents' service was severely lacking. However, it's a relief not to have to deal with them again. Based on our experience, we strongly recommend that others avoid working with Connells Estate Agents. Their level of professionalism and care was clearly insufficient, and we hope that our feedback prompts them to make significant improvements to their services.

Negative experience: After going into this place I must say it was very unwelcome, and very rude attitude.

Fantastic experience: Highly recommend Connells of Amesbury. Friendly staff and great communication, you are always kept updated which is really appreciated. Savannah has been particularly helpful throughout the whole process.

Fantastic experience: Was a great experince, Demitri completed our BTL remortgage within 3 days. Knew which lenders to approach and secured us a great rate just before the market turned. Simple, efficient, and smooth process. Will be going to him and Connels for all our mortgages going forward.

Fantastic experience: Demitri is a fantastic mortgage advisor, with a affable personality. I found that the process of a mortgage application was made less stressful though him. Much recommended.

Fantastic experience: Great experience with Connells. After no success using an online only agency, Matthew impressed us with his knowledge and what he would do differently. This has resulted in a sale agreed and I have no hesitation in recommending Matthew to anyone looking to buy or sell in the Amesbury area.

Fantastic experience: I am deeply impressed with the service provided by Connells' Amesbury; every step of the way, they have been attentive, patient and focused. As someone buying their first property, they were an absolute wealth of knowledge. Matthew Carter in particular was a wonderful advocate, and always made me feel reassured and supported during this process. Thank you so much!

Fantastic experience: I have been incredibly impressed with Mike Holland and Connells. After a lacklustre six months with another Estate Agent it has been totally reassuring to deal with Connells. Much better service. We have a viewing organised within 24 hours of the property going live so am finally hopeful. Thank you Mike!

Fantastic experience: I would highly recommend Connells especially Matthew Carter, I was apprehensive and when I first met Matt he made me feel comfortable and relaxed and answered any questions I had, I would also pop in for reassurance and Matt always helped any way he could. Communication has been great and he made the whole experience a positive one.

Negative experience: Worse service, it’s a joke. They told me I had to go with their in-house mortgage advisor only if I want to get the house. They charged me nearly £1000 for nothing. Time pressure to make payments and once your money is gone it’s not coming back ever. My friend had similar issues with Connells when she was renting. This is no less than a scam, people working here at not transparent. They will just do anything to charge you no matter what only because they made a couple of calls to you.

Fantastic experience: Me, my husband and 2 children were given notice to get out of our previous rental property fairly suddenly. We came across several properties and went through Connells to view more than one but Chloe went out of her way to secure us a new property. Rental homes are going very quickly and it’s scary out there right now. Chloe made sure the process was less scary! We are very happy to have now moved into our nice new rental home.

Fantastic experience: What an amazing Chloe, she help in sorting every thing for me and my family. finding the right home and also the landlords were great. it ticked all the boxes, she listened to our needs and got the wonderful property we now live in.

Fantastic experience: Proactive, Efficient, Friendly. Our property purchase would have been a nightmare if it wasn't for the exceptional service provided by Savannah at Connells, Amesbury. Her efforts to bridge the gap between our two solicitors was nothing short of outstanding. Without Savannah, the sale would have failed. Highly recommended, when it comes to selling again, we will head straight to Connells.

Fantastic experience: Matt has been very friendly and helpful in our quest to buy our first home. Service has been very good.

Fantastic experience: Myself and my partner have been working with Matthew Carter from Connells with trying to find our first family home! Matt has been great and got us viewings very quickly and smoothly! Being first timers he’s made us feel very relaxed with the whole process! Would definitely recommend

Fantastic experience: Having recently purchased a property managed by Connells, we found Savannah and the team to be most helpful & friendly, despite some of the hiccups that arose. The option to use their financial services team was also very useful.

Fantastic experience: Absolutely amazing staff. Very helpful. Cannot fault them. Especially savannah. Look forward to sending some pictures once the work is done. Always there for us if needed. Quick and thorough with information & prompt replies to emails. Would recommend to anyone & everyone.

Fantastic experience: Mike and his team have been amazing through a complicated but finally successful sale process. We have been very pleased with the service and communication, they have always been available to answer queries and quick to respond.

Fantastic experience: We were selling a retirement flat in a difficult market with some bad luck at times. It did take a long time, but Mike Holland never gave up, and we have finally exchanged contracts.

Fantastic experience: We used Connells at Amesbury for our purchase of a property and found them to be excellent. Had an excellent range of properties within our budget and were very efficient at arranging viewings and following up with our feed back. Big thank you to Matthew Carter who was extremely helpful and took the stress out of searching for a property Thank you

Negative experience: Horrible experience. Very pushy sales. Aggressive and backed us into a corner. Personally I won't be using this company again. Having said that the rental side of it were very helpful.

Fantastic experience: Excellent service from Mike Holland and the team. My house sold for the price I wanted and it went very smoothly. | highly recommend Connells market knowledge and their access through their regional offices for wider marketing ensuring properties are widely seen. Thank-you

Fantastic experience: Helped my mum out with a bungalow valuation. Will be back for more advice

Fantastic experience: From the beginning of our journey with Connells they have Been helpful and professional. Always on the end of the phone and emails to capture any questions and keep us informed of updates. They work above and beyond to keep the customer feeling satisfied with the sale and the customer experience.

Fantastic experience: We have recently sold our house in Amesbury through Connells and they did an excellent job, keeping us informed throughout the process, giving good advice, and doing extra jobs without quibble. We live a distance from Amesbury and so were heavily reliant on Connells for day-to-day issues, and they always stepped up to the mark.

Fantastic experience: I had to sell my house due to unfortunate circumstances and it was a very tough time for us. Connells were amazing throughout the whole process, they were friendly helpful and sympathetic throughout this hard time. I would like to thank the whole team, your amazing!

Positive experience: Great experience purchasing a property with Connells, including support after completion.

Positive experience: It is a little early to tell. As we only had the house visit last night. Photographer is booked already and everything is going to plan.