Northwood

Fantastic experience: Northwood were nothing but professional, helpful, reassuring, and personable when arranging our move into our new home. Moving can be a stressful experience, but Northwood answered our queries promptly and gave all the relevant, helpful information we needed. George Dow, in particular, was extremely friendly and knew the answers to all of our questions when viewing the property. We even had a little care package for us when we collected the keys, which was a lovely touch! Thank you, Northwood

Fantastic experience: Until it was sold, I rented a property through Northwood for over 3 years. During my tenancy (which included the time that the house was for sale and on the market, so I was liaising with staff on both the lettings side and the sales side) I found the staff to be kind, approachable and empathetic. Whilst the house has now been sold, so I have since moved out, I was fortunate that my landlord was considerate, responsive and fair throughout my tenancy and afterwards (with regard to my deposit return). Overall, aside from the obvious sadness of having to move out of my rental property, I had a positive experience as a tenant with Northwood, as the staff were always supportive and lovely.

Positive experience: The change from Bassett to Northwood has been seamless, and the team continues to operate efficiently, recently arranging new tenants for us in what must be approaching record time.

Fantastic experience: Appreciate their timely responses and swift handling of issues while we rented one of their properties

Fantastic experience: Very happy with their service! Friendly team who made the move very pleasant and stress-free.

Fantastic experience: Out of all the estate agents I've dealt with over the past 5 months, Northwood are above and beyond. They respond quick, helpful, let you know updates, if the viewing anlre on hold etc. Others just ignored me. George is amazing, he's very polite and kind. For a new employee he knows his stuff already and will go far. If your lucky enough to have George deal with you, your very lucky! Moving in was easy, smooth and paperwork work etc easy to get it done. I even got a moving in present from all in the office which was lovely. Never had that from any other estate agent. George, thank you again so much for everything you did for me, I will always appreciate you and all you did, your an absolute legend and you deserve the best in life

Fantastic experience: Northwood have been exceptional helping with the sale of my flat and just made me feel like the most important and well looked-after buyer ever! They went way over and above to help with complications with the previous tenants, James answered the phone to me no matter how big or small my questions and just really supported with solicitors language to keep the momentum going and help me understand exactly what was going on. I am so happy I had the pleasure of dealing with them and couldn't recommend them highly enough. Professional and personal and utterly top service.

Fantastic experience: Thank you northwood agency for everything. The people are very friendly, and very kind. I had an excellent experience with Northwood Agency. The team was professional, responsive, and very knowledgeable throughout the entire process. They communicated clearly, handled everything efficiently, and made the experience completely stress-free. I highly recommend Northwood Agency to anyone looking for reliable and high-quality service.

Fantastic experience: This is my second experience with Northwood and they have been absolutely brilliant as they were the first time. Special mentions to both James in sales and Luke from the letting department for being ever patient and professional with a sale, which was at times tricky. I will be using Northwood in the future and would recommend them to anyone.

Fantastic experience: Professional, efficient service. Alfie Lawrence and Pari Shampspour are both extremely helpful. Can thoroughly recommend renting with Northwood.

Fantastic experience: Have had a good and professional experience through the years with Northwood/Pure/Bassetts. Any problems have been dealt with in a timely manner even when on a couple of occassions the tennants proved quite difficult. Stuart & Maryam have always been very approachable on points of possible conflict within the industry and how best to handle various situations - have always called back when initially unavailable - generally a rarity in many businesses! The staff have always been efficient and resolved any issues that have become a problem. Pari has always been very helpful at all times as have Nathan/James & Alex. Many thanks to all.

Fantastic experience: Have been very impressed with Alfie Lawrence. Had a number of issues that needed resolving between tenancies. Roof works, internal painting, kitchen appliances refit, issues with the garden. All sorted with the minimum of fuss. Top Service

Fantastic experience: I had a very professional and well-organized experience with the team. As someone who is relatively new to tenancy procedures and the TDS deposit process, I found their support extremely helpful. I raised an appeal regarding some proposed deductions from my deposit, and the matter was handled fairly and efficiently. Alfie Lawrence, a member of the team, was particularly helpful—he took the time to patiently explain the process, maintained a positive attitude throughout, and ensured the issue was resolved promptly. Thanks to Alfie’s assistance, a fair agreement was reached, and I received a reasonable refund of my deposit after deductions. I truly appreciate the support.

Negative experience: After renting for years. This is by far the worst lettings agent I have been an tenant of. Flat was dirty when I moved carpets all stained. And if you have an emergency as a tenant you're on your own. Meant to have a contact number thats there office. If you call after its closed. They give contact numbers and then it hangs up.

Fantastic experience: I recently had a changeover of tenants and Northwood handled both finding new tenants and overseeing the maintenance works very efficiently. Thank you particularly to Alfie and Luke who bore the brunt of my questions - nothing was too much trouble!

Fantastic experience: I’d like to thank Northwood and Bassets for the support during the two years we stayed in one of their properties. I’m especially grateful to Alfie for handling our deposit so efficiently—he kept me updated throughout the process and made everything very smooth. I’d also like to thank Luke, who was always just an email away whenever we needed assistance. Wishing the company continued success!

Fantastic experience: Jamie and the team manage my property and I am thrilled with the service I receive. Quick replies, professional services and always ready to help.

Fantastic experience: Great Service, Friendly and approachable office team, always avaliable for advice, Thanks again to Luke and Jamie and all the professional work thay all put in , truly recommend

Fantastic experience: Northwood was great to work with, the whole process was efficient and professional. Pari was super friendly and proactive.

Fantastic experience: The team at Northwood provided fantastic service during our recent changeover which was complicated by the fact that considerable work was required on the property in the short time it was empty. Communication was excellent. Alfie coordinated everything, kept us fully informed throughout and dealt with queries quickly and efficiently. A pleasure to deal with. Definitely recommend.

Fantastic experience: Libby and Luke were fantastic in getting through the process of renting a flat....They responded quick to my queries .....I had a very good experience with Northwood ,a very professional team which I would recommend to everyone...

Fantastic experience: Really excellent service given on our recent tenant changeover. Extremely knowledgeable and helpful staff kept us fully updated throughout the process which was not a straightforward one. Highly recommended.

Negative experience: Absolute worse agent to rent through if you are a tenant. Impossible to get them to sort any issues, we had issues for a year and then got told we hadn't reported it after screenshots of evidence that we had reported it a year before they will send someone out to look but then still take 3 months to do anything. When it came to leaving they tried to take our deposit and were totally unreasonable sending nasty emails trying to scare monger us with apparent additional issues with the property after our checkout inspection we finally took it to the tenancy deposit scheme adjudicator who deemed bassets as being unreasonable and gave us most of our deposit back. Definitely worth fighting them for deposits as they just try and take your money for their own benefit would never do anything through this company again!

Fantastic experience: Luke and the team at northwood,we're absolutely lovely to deal with. Kind,informative,extremely helpful and amazing when we were looking for our perfect 1st home. They helped us every step of the way and went beyond to ensure everything was perfect and as smooth sailing as possible. I highly recommend northwood to anyone looking to buy or rent. The service is wonderful and the agents are a joy to deal with. Thankyou luke for all your support,care and help through the entire process. We are extremely greatful,you have no idea

Fantastic experience: Alfie Lawrence is brilliant, was very professional in handling my washing machine issue at my house.Alfie you tirelessly walked with us till it was sorted,thank you so much.you are an excellent manger keep up the good work.

Negative experience: Absolutely horrendous towards tenants. Extremely predatory behaviour when it comes to returning any of your deposit. Resolution of property issues may take months, up to years. Northwood have a captive audience when it comes to renters and treat their renters as sub-human at times. You could pay your rent on time for years with this lender and leave your rented property in pristine condition, they will still try to squeeze money from you. Absolutely aweful bunch. Don't expect great communication either with booking of viewings when it's near the end of your tenancy. Renters are "less than" to them. Would give negative stars if possible.

Fantastic experience: Used Northwood to rent a property and really impressed with Ben, Luke and the rest of the team. Highly responsive and professional throughout the process. Very impressed with the thoroughness of the provided inventory and the fact that there's a web portal to log any maintenance issues. A far cry from estate agents I've had to deal with in the past...

Fantastic experience: Archie was wonderful - he guided us and chased solicitors and did everything that was needed. He even went over and above and made sure that the property’s heating was regularly on to avoid any problems. He did all this while keeping light hearted, something which is needed during the house buying process!

Fantastic experience: Archie Blackler @ Northwood was fantastic getting my house sold. Im selling from overseas so potentially its tricky with the time and space differences - but he handled it all really well.

Fantastic experience: At a time of great stress and upheaval Archie Blackler made the purchase of my new home so easy - my congratulations to Archie and all the staff on a first class service, delivered with the customer top and centre. Well done and thank you Northwood.

Fantastic experience: Thank you again to the Northwood staff who have helped me let out my two local properties. Very helpful and always kept me in the loop. :):)

Fantastic experience: We are landlords of a property and have rented it through Northwood Bassets for nearly 10 years. This year we had a catastrophic flood which meant the tenants had to move out and the whole property needed drying out and renovating. During this stressful time Ginny Otton was amazing. She handled all of the liaising with various tradesmen and managed the whole situation brilliantly. She gave a realistic timescale to get the property occupied again and kept us updated throughout. After 8 months the property is now occupied again. Our interactions with Ginny have been totally positive throughout this stressful time and we would recommend Northwood Bassets.

Positive experience: Coming into 3rd week since we moved into this property. We worked with Ben Saunders who was extremely helpful with our application process. He was easy to communicate with and we always get quick response from him. Luke showed us around the property before moving in and he was just as nice and helpful. The inventory book Ben created waa thorough and clear, we felt everything was uncovered and it was helpful for us with identifying if anything was missed out. We have a few issues with this house, but Ben and his team in the office are quite prompt in taking actions, and it is being taken care of by contractors who are also great. Still waiting for a few bits to be corrected but we are have been here for 3 weeks, we feel we are looked after well and honestly could only say wonderful things about the team at Northwood especially Ben who has been such a tremendous help in our journey into renting thus far!

Fantastic experience: From the time of arranging the viewing to leaving at the end of the tenancy, Northwood have been fantastic. A special thank you to Luke Russell, Alfie Lawrence and Ben Saunders.

Negative experience: I have been renting with them for a couple of months now, and when I first move in all bins were completely full, recyclable, glass and general. Also I immediately noticed that I had a leak in the kitchen, which was quickly fixed, but other problems are still not fixed after over 2 months. First, someone from the water company came to check the meter, but neither him or me were able to find it. When I asked the manager, I got the reply that it was under the sink, but it is not there. There is a small glued area, where it is probably located, but it is impossible to open without breaking it, and obviously I cannot break things. Last week the manager came to check, about a month and half after I first raise the problem. She told me that she should check with the landlord, but I haven't heard back yet. Lastly, one of the hobs doesn't work, see picture I took the day I started living here, and even if the contractor came about a month ago to fix another issue, and took measurements of the hobs, I still have the non working hob.

Fantastic experience: Brilliant service from the team which made a potentially stressful process so much easier

Fantastic experience: Everyone that we have had dealings with at Northwood have been a tremendous help to Suzanne and I in renting our property. We agree with a previous review that we too have felt well advised throughout and there have not been any worries or problems. Particularly, we would like to thank both Luke and Ginny for their professionalism both in the actual letting and also maintenance matters which were quickly fixed at a reasonable price. Good advice throughout really with little fuss. Recommended by us.

Fantastic experience: Huge thank you to Sarah! Very helpful and kind, always goes the extra mile+

Fantastic experience: Me and my family have been using Bassett/Northwood for 6 years. Very good letting agency. Luke the manager is always prompt,professional,reliable with every request/queries and the staff is very helpful especially Ginny and Valentina.I can't thank them enough for all the support they are giving us.Don't hesitate to use them.

Fantastic experience: Luke and all his colleagues at Northwood have been tremendous help to me in renting my property. No worries and no problems. Excellent tenants, any maintenance quickly fixed at a reasonable price and great advice on valuation, rent reviews and inspection I recommend

Fantastic experience: Nathan was very helpful in getting us our property. He arranged for us to meet the landlord. He went out of his way to make sure we got the property. We can't praise enough, thank you.

Fantastic experience: Luke was extremely helpful when there was a problem with references and we sorted it out the same day.

Fantastic experience: Great experience working with Ben in Northwood Salisbury. I would definitely recommend them to anyone looking to rent or buy in the area.

Fantastic experience: We have rented with Northwood for the past 2 1/2 years and had a very positive experience with them. They always replied to queries quickly and were very friendly. Special thanks to Luke who has been very helpful throughout our time in the property.

Fantastic experience: We've worked together with Bassets / Northwood Property Agent for over 10 years and have always found the service provided to be professional, courteous and competitive. This week Ben, Trainee Negotiator photographed our property whilst keeping us updated on prospective new tenants and Pari, Assistant Manager offered us a reduced rate when putting a second property on the market. Renting a home can be emotional venture. To balance the wishes of a landlord with the rights of a tenant Luke, Branch Manager steers the ship. Luke is a highly skilled and experienced negotiator, diplomatic and balanced. A great team. Thank you.

Fantastic experience: As a fairly new Landlord I must commend the whole Staff at Bassets Lettings, from top to bottom, for their quite excellent guidance and support. There is no area of the business which cannot give swift, considered and friendly advice. Quite simply, I would not be without them!

Fantastic experience: Nathan has been so efficient in replying to me when ever I have a question or an update on the property we are purchasing. I would be happy to recommend him. Patricia Martin

Fantastic experience: The Salisbury branch sold my flat for me. Archie in the office was great at both keeping me informed and also liaising between the buyers and all the solicitors. He certainly went the extra mile and helped get it over the line. Would certainly recommend.

Fantastic experience: We have rented from Northwood-Bassets for 7 years and it was a great experience throughout. They were professional, reliable, pleasant and helpful. Particular thanks to Luke Russell and Ginny Otton, who provided us with much assistance when the house was damaged in January. Ginny immediately took action to repair and restore the property and was very capable and reassuring. Thank you!

Fantastic experience: Archie Blackler We would highly recommend Archie he was very friendly and efficient. Archie was caring and supportive towards my elderly mother from start to finish on the sale of her bungalow. We would definitely use Bassets again and hopefully Archie will still be working for bassetts. Thankyou.

Fantastic experience: Valentina has been our principal contact at Bassets, then Northwood, for many years. It may sound foolish as we’ve never met her, but we regard her as a friend of the family. All our communication is by mail but she always brings a personal touch. She goes the extra mile, as when we were coming back to live in England and “our” solicitor seemed to think we were laundering money. Valentina promptly provided the solicitor with all the information that was needed.

Fantastic experience: Would highly recommend, Ginny Otton is a fantastic asset to the company she will go above and beyond to help and offers good support where needed always on hand, excellent communication skills verbally and online, we have built up a good rapport and look forward to continuing our relationship with Ginny 5 ⭐

Fantastic experience: Good customer service, particularly Luke. Always there to help and advise and made the move in very streamline.

Fantastic experience: Nathan has been helpful and kept us inform at every step. We found this was a great relief at this stressful time. We also found the office worked as a team and passed on any message that we left. Northwood are highly recommended.

Fantastic experience: Nathan and the team handled everything quickly and efficiently. Any issues he was straight on the phone. Would 100% use again

Fantastic experience: I have rented a property from Bassett for the past year. I had a positive experience with the team, particularly Luke, who was kind and helpful in addressing all of my inquiries. Thank you Luke and the whole Bassett team.

Fantastic experience: I found Northwood to be incredibly helpful. They rang me back immediately and answered all my concerns and questions. A big thanks to Nathan as well. Will use again ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: Dealings with Ben and Luke from the Salisbury office from start to finish professional informative and pleasurable. Thank you.

Fantastic experience: Luke and the team were amicable and above all very helpful with the moving in process and then most of all when leaving a joint tenancy with a difficult co-tenant. I appreciated the guidance and assistance provided by Luke and Pari (for the cover during his holiday). The Northwood team were always clear and helpful, which was greatly valued throughout the process. :)

Fantastic experience: Would like to say a massive thank you to Ben, Luke and the team for all their help in a fast and organised move. They made moving house a lot less stressful. And had answers to all the questions I had.

Fantastic experience: Been dealing with Bassets for some time now and they are always quick to respond and very helpful. Ginny is fantastic, couldn't ask for a better point of contact

Fantastic experience: Great service from Luke! Super smooth and stress free experience! ☺️

Fantastic experience: weeks ago NEW Only estate agent id deal with on help with my rentals. Also dealt within in purchasing property. Straight, honest, responsive and generally a great help. Brilliant service always. Worked with Nathan 2-3 years now and wouldn’t have anyone else. Five stars plus!

Fantastic experience: Northwood have been excellent from start to finish of a particularly stressful time. Thanks especially to Archie and Luke

Fantastic experience: Great company all round, Ginny Otton was so helpful and a pleasure to work with.

Fantastic experience: Working alongside the property management team especially Sarah at Northwood Salisbury has been a great experience. They are professional and are always on hand to answer any questions. I’m looking forward to building our relationship and thank you for the work so far.

Fantastic experience: As a contractor that carries out maintenance on Northwood/Bassett property portfolio, i can say that the maintenance team, in particular Ginny, conduct themselves in a professional manner, making the experience of working with them a pleasurable one.

Fantastic experience: Great service from Luke @ Northwood/Bassets. Super helpful and really efficient. Would not hesitate to recommend.

Fantastic experience: Archie Blackler is a legend. I recently bought my first home and Archie has been great in ensuring the whole process went as smoothly as it could and that it went through relatively quickly. He was quick to respond to emails and queries, and went above and beyond to make sure I had the information I needed. Thanks again for making it a (relatively) pain free experience.

Fantastic experience: Only estate agent id deal with on help with my rentals. Also dealt within in purchasing property. Straight, honest, responsive and generally a great help. Brilliant service always, a rare thing these days.

Fantastic experience: We've worked with Bassets and in particular Archie Blacker now for the last 5 years and in particular a large rental site in Bulford that Bassets managed the marketing for us on. Archie was always really easy to work with and constantly went the extra mile to get the units let for us. We wouldn't hesitate to recommend Archie, Luke and team to anyone looking to market their rental units.

Fantastic experience: Archie Blacker: I am a portfolio landlord more than 10 years now but never had any estate agent near Archie Blacker. He is excellent in his work. Such a young man, but much more professional than other estate agents. He listens and acts. He will understand your needs and bring result as per that. Today I finish purchase of property in Andover under his sales supervision. I will purchase more properties from him in future. I will highly recommend him to my friends and family.

Fantastic experience: Very positive experience from the letting team. I hadn’t rented a property for more than 50 years and therefore didn’t know what to expect but thanks to Ben and Luke things went well from start to finish. Thank you chaps !!

Fantastic experience: Northwood lettings team have been both clear, concise & professional throughout the whole process I’ve just gone through with them in the lead up to moving into my new property. A great agency

Fantastic experience: Brief up date 25.4.24. Bassets/Northwood have just let a further two properties for me. As always, the support from the whole team has been of the highest standard. Ben is a new member to the team but it seemed as if he had been doing this all his life. Excellent work as always from Ben, Sarah, Luke and Archie and Valentina. I have been working with Bassets as a full time landlady since 2007. Almost all of my current tenants have been found by Bassets and of late I have not bothered to approach any other letting agents at all. I have attempted to work with several, but Bassets are heads and shoulders above the rest. I feel like they are almost friends, but I know their professionalism is impeccable and I know they will never deceive me or try to manipulate me. I can`t say that of all agents at all. Their original founder, David Clayton, has sadly now retired. He was a man of impeccable integrity, but the management of Bassets and the entire team have held onto his ethos very firmly and working with them is always a pleasure.

Fantastic experience: Really good experience from the Rentals team and the Property Management team. Sarah specifically went above and beyond to ensure I had showering options whilst renting a property. Excellent service all round.

Positive experience: Good local branch staff were extremely helpful. Especially Ben Saunders and the store manager Luke Russel. They are both proactive and extremely helpful.

Fantastic experience: Cracking customer service from Ben Saunders, and his team, excellent communication and helpfulness, really made our move easy

Fantastic experience: First time we have used Northwood and really happy with them, helpful and responsive.

Fantastic experience: A professional service from Ben and Luke and would definitely recommend them. Thank you for all your help and support with finding and moving into our new home.

Fantastic experience: Had a viewing with Ben, he was excellent a very easy stress free process, even seen we were unavailable for another viewing and said he'll see if he could fit us in the next day.

Fantastic experience: My first time moving into a place of my own and it was stress free with the help of Ben and Luke! There was no issues and they made it very easy all round. Highly recommend!

Fantastic experience: Luke and the team made it easy and straight forward, amazing work from all involved. I would recommend Northwood Salusbury Ltd to anyone looking for a home.

Fantastic experience: Working with Ben and Luke was easy and stress free. They made our move from London to Salisbury a painless process. They were always there to answer any questions or concerns we had!

Fantastic experience: Just completed on a property marketed by Northwood Bassetts. We were extremely impressed with the communication from our estate agent Archie Blackler! He was courteous, informative and easy to talk to, very pleased with the process and all dealings with this company. Thanks again for your help!

Fantastic experience: Great service, quick and professional. All our questions are answered and we feel in safe hands.

Fantastic experience: 2024: We have just had another 5-star experience with Northwoods-Bassets. Luke and Ginny just handled the exit of a previous tenant and the start of a new tenancy with a lovely professional couple in just over 10 days over the Christmas and New Year holidays. They were really amazing and very, very professional: every small detail taken care of. This was a truely 5-star experience for us and we highly recommend them! 2022: We have let and managed our properties ourselves over the last 5 years, but after hearing hugely positive opinions about the Bassets Team, we decided to give them a try. We have been very, very impressed. They have taken time to explain options and landlord obligations and have found solid tenants within 9 days of getting the keys. Quentin, Luke, Jamie, and Fiona have been extremely professional and helpful. Based on this initial experience, we highly recommend them. Quentin has personally taken time out of his busy day to advise us on future buy-to-let prospects and right now it looks very likely that we will do more and more business with them. THANKS Bassets!

Fantastic experience: Good communication which led to a quick sale in less than 30 days under offer the house had completed.

Fantastic experience: Very professional and helpful service! Got our property within couple of months, thanks to Archie! Would like to highly recommend Northwood and Bassets agency. Very very happy with their service!

Fantastic experience: I have just purchased a property though bassets. Having previously been interested in a property though another agents but deciding against it due to the arrogance of the estate agent, Nathan from Bassets was like a breath of fresh air. He was professional and friendly throughout. Nothing was too much trouble and he was always at the end of the phone if needed. As a first time buyer and being clueless to the property market, I would absolutely recommend him and Bassets to anybody needing their services.

Fantastic experience: Nathan from Bassets has been excellent throughout our journey in becoming homeowners. Superb service provided by the team, and we are fully satisfied with the service received.

Fantastic experience: Friendly and efficient service

Fantastic experience: I recently purchased a house via Northwood Bassets. The process was seamless and easy, 6 weeks from viewing to completing! I was told buying a house would be stressful but that wasn’t the case at all. Nathan’s communication was excellent and he was always on hand to answer any questions I had, as a first time buyer there were a lot but he helped explain every step to me. I would 100% recommend Northwood, if I ever decide to sell I wouldn’t use any other agent. Excellent service.

Fantastic experience: Late in 2022 we viewed houses and apartments in bulford,our agent was Archie Blackler from Bassetts in sailsbury.Since our first meeting with Archie we found him to be polite and very knowledgeable about the massive task he had in hand which was the letting and viewing of dozens of homes in the development.Archie kept us updated on every occasion that a delay or change had occurred and always returned our calls and emails promptly answering any queries we had.We have now been allocated our new home with a move in date a week away and i would like to thank Archie on behalf of my family for the professional way he has dealt with us at all times.I know Archie will have a long and successful career in Northwood /Bassetts estate agents and we wish him all the very best for the future. Thanks again Archie, The Scott family

Fantastic experience: I recently bought a bungalow through Northwoods Nathan was dealing with my purchase, had a really great experience communication with Nathan was brilliant. There is nothing that was too much hassle , always on the phone when I needed him for information, which isn’t always what I found when buying houses in the past thorough other agents . Also helped me have lots with advice about the refurbishment I was about to take on would always use Nathan again with my property purchases . All in all definitely 5 star service

Fantastic experience: Incredibly efficient letting experience with Northwood bassets, can’t fault them! Speedy response on emails and always available to answer any queries. Big shoutout to Lewis, Luke and Archie, thanks guys!

Fantastic experience: A very smooth experience renting a flat through Bassets. Archie kept us updated throughout and always followed through on every commitment. Lovely service, thank you.

Fantastic experience: The experience we had with this letting agent was head and shoulders above other estate agents we had spoken to for help. Many of them were unhelpful, unlike Bassetts. Lewis was very helpful and supportive through our viewing and application process, he kept us informed and up to date and listened to our needs and made helpful suggestions to aid us in achieving what we needed. Thank you Lewis!

Fantastic experience: Really good estate agent, used for buying and selling they are very helpful proactive and patient. Nathan was amazing for keeping things going and keeping on top of everything and a massive shout out to archie who was absolutly amazing from start to finish, being his first sale and our first home. Absolutly brilliant and really went above and beyond to get us where we needed to be!!!!! Thanks guys much love x

Fantastic experience: I used Bassets to let out my UK house for several years when I emigrated overseas. Excellent service and support. When I finally sold the property via Northwood-Bassets, everything was handled very well and professionally.