HoldenCopley
Information about HoldenCopley
NG5 7DZ, Nottingham
Opening hours
- sunday: (closed)
- monday: 8:45-17:30
- tuesday: 8:45-17:30
- wednesday: 8:45-17:30
- thursday: 8:45-17:30
- friday: 8:45-17:30
- saturday: 9h-15h
HoldenCopley is a multi-award-winning estate agency established in 2014, with prominent branches in Arnold, Hucknall, Mapperley, Mansfield, Long Eaton, and West Bridgford. Our exceptional sales performance has led to our Arnold office being recognized as selling more properties than any other single independent estate agent in the Nottingham area for two consecutive years.
We have been honored to be named 'Best Independent Property Agent' at the Real Estate and Property Awards by Build Magazine for three years running, and we proudly received Gold at the British Property Awards in 2018 and 2019. More recently, we have achieved the title of 'Best Estate Agent' at the prestigious EA Masters awards.
Our mission is to deliver outstanding service to our clients, assisting them in selling, buying, and renting properties. We offer a free premium marketing package with every new instruction, which includes professional photography, virtual viewings, detailed floor plans, and much more. Our team of experts is dedicated to providing top-quality service that exceeds client expectations.
At HoldenCopley, we understand that the buying or selling process can be complex and emotional, so we strive to offer each client a personal and professional experience. Contact us today to discuss how we can assist with your property needs!
Our comment from Agencias Inmobiliarias about HoldenCopley:
Holden Copley is a highly regarded estate agency known for its exceptional service and dedication to clients. With a friendly and professional team, they have consistently provided clients with a seamless and stress-free experience when buying or selling properties.
Key strengths highlighted by customers include:
- Outstanding communication and regular updates throughout the buying and selling processes.
- Knowledgeable and approachable staff, such as Josie, Melissa, and Jasmine, who have been praised for going above and beyond to assist clients.
- A well-structured and efficient process that takes the stress out of real estate transactions.
- A commitment to keeping clients informed at every step, ensuring that even the most complex situations are handled smoothly.
- A personal touch, with thoughtful gestures like gift boxes upon completion, enhancing the overall experience.
While the majority of feedback is positive, a few users mentioned minor challenges regarding communication during viewings and some instances of delays. However, the team at Holden Copley is known for their responsiveness and their ability to resolve issues quickly, making them a preferred choice for many clients.
Overall, Holden Copley is highly recommended for anyone looking to navigate the property market with confidence and ease.
HoldenCopley: Reviews
Fantastic experience: I can't fault this company. They were always friendly and professional during my dealings with them, and I got a lovely gift when I picked up my keys! Josie, the sales progressor, was stand out. The transaction had a few complications and delays, but they were dealt with calmly and she always kept me updated. Thank you
Fantastic experience: I couldn't be more impressed with Holden & Copley Mapperley and their service. From the very first interaction, they were professional, approachable, and knowledgeable. They made the entire seamless and stress-free. Communication was clear and timely, and Josie in particular was excellent.
Hi Josh, that is great to hear! Thank you
Fantastic experience: We had a really good experience selling our house with Holden Copley. They listened to what we needed, kept in touch and made everything feel simple and stress-free. I’m glad we chose them and would recommend them!
Thank you Sylvia!
Fantastic experience: Jasmine L (Sales Progressor) delivered a level of service that genuinely went above and beyond. She was consistently friendly, approachable, and wonderfully personable. Her professionalism shone through in every interaction, and it’s clear she takes real pride in what she does. Jasmine is an absolute credit to Holden & Copley, and her dedication reflects brilliantly on the company. Thank you Jasmine!!!
Thank you so much for your kind words. We’re delighted to hear Jasmine provided such a positive experience, and we’ll be sure to pass your lovely feedback on to her. ⭐
Fantastic experience: Melissa Denton was on the ball she was quick, chased up things & kept pushing. She gave us good advice when needed.
Thank you for the kind review!
Fantastic experience: Melissa my sales progressor has been great and professional throughout. Kept me informed regularly and was always easy to get in contact with. The sales team were also very good, constant communication and extremely knowledgeable about the market, putting my mind at ease through a stressful process.
That's great to hear, thank you!
Fantastic experience: Lianna is a real asset to the company. She kept us informed of every update and communication was often within 24 hours if not sooner. Thank you for making a new process easier!
Thank you Emily, we really appreciate it!
Fantastic experience: We recently purchased our home with Holden Copley, and we couldn’t be more satisfied with the service we received. Melissa Denton and her team were absolutely wonderful throughout the entire process. Melissa was knowledgeable, responsive, and incredibly helpful every step of the way. She made what could have been a stressful experience feel smooth and manageable, always taking the time to answer our questions and guide us through each detail. We truly appreciate all the hard work and dedication from Melissa and her team, and we highly recommend Holden Copley Agency to anyone looking to buy a home.
Thank you so much for your lovely review. We really appreciate your recommendation and are so pleased you had a great experience with Melissa and the team. If we can help again in the future, we’d be happy to assist.
Fantastic experience: Helped me all the way. Kept me updated on everything. Answered all my questions. Made selling a good experience
Thank you Valerie!
Fantastic experience: Absolutely outstanding service from HoldenCopley. From start to finish they were professional, supportive and always on the ball. Selling my flat wasn’t straightforward, but they handled everything brilliantly. A huge thank you to Jasmine, who went above and beyond, kept me updated and genuinely cared about getting the sale over the line. I wouldn’t hesitate to recommend them.
Thank you so much for your kind review. We’re delighted to hear you felt supported throughout the sale, especially with a more complex move. Jasmine will be so pleased to read this. We really appreciate your recommendation and wish you all the best in your next chapter.
Fantastic experience: I would like to express my sincere thanks to the HoldenCopley team for their professionalism, patience, and dedication throughout the entire sales process. Selling a property can be stressful, especially with a long and complex timeline, but the team remained supportive and proactive every step of the way. I am especially grateful to Laura Preston and Lianna Vocaturo, who went above and beyond during the sales progression stage, and calm handling of delays truly made a difference and helped keep everything moving forward. I genuinely felt supported rather than “left in the dark,” which is something I value greatly. Thanks to their teamwork and commitment, the sale was successfully completed, and I couldn’t have asked for a better experience. Thank you again, I truly appreciate all your hard work.
Thank you so much for your thoughtful review. We’re really pleased to hear you felt supported throughout what can be a long process, and Laura and Lianna will be so glad their efforts made a difference. We truly appreciate your kind words and wish you all the best moving forward.
Fantastic experience: We are first time buyers and Jasmine and her colleagues from Holden Copley have been fantastic. The 2 viewings and pre-exchange viewing were conducted very professionally and were punctual. The whole process has been very stress-free. Holden Copley also gave us a gift box upon completion which was a very thoughtful touch. Thank you!
Thank you for your lovely review and congratulations on your first home. We’re so pleased to hear Jasmine and the team made the process smooth and stress free for you - wishing you all the very best in your new home.
Fantastic experience: Holden Copley are the only estate agent worth using if you are selling your house. They are professional, know the market, value your home correctly and list on all the main sites with fantastic photos/ 3D etc. Even in a ‘buyers market’ we sold within a month. They have a fantastic sales progressor- Amy - who I can’t thank enough. We wouldn’t have completed the house sale without her. She is highly efficient and capable- hard to find in the property market these days! Thanks to all at Holden Copley!
Thank you for such an amazing review and recommendation. We’re thrilled to hear about your experience and especially pleased that Amy’s dedication and professionalism made such a difference — we’ll be sure to pass on your kind words to her and the wider team
Fantastic experience: Joseph was absolutely lovely! He showed us around the house and was incredibly kind, patient, and helpful throughout the whole viewing. He answered all our questions and made the experience feel really comfortable. We really appreciated his approach — thank you, Joseph!
Thank you so much for your kind words. We’re delighted to hear that Joseph made the viewing such a positive and comfortable experience, and we’ll be sure to pass your lovely feedback on to him.
Positive experience: I would like to thank both Laura and Melissa for seeing through the sale of my mums house from start to finish. Some teething issues with accompanied viewings were resolved quickly once they were brought to Laura's' attention. Chasing up solicitors to see help along the legal aspects of the sale were competently dealt with by Melissa. All in all a good experience. Thank you both once again.
Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear Laura and Melissa were able to resolve matters promptly and support you through the sale, and we’ll be sure to pass on your kind feedback to them both.
Fantastic experience: Jasmine Lawton at Holden Copley has been absolutely incredible at helping our house move to happen! We couldn’t have done it without her. She has been exceptionally thorough, supportive and responsive. A truly fantastic estate agent.
Thank you so much Mollie!
Fantastic experience: We have been very pleased with the level of service and communication that we have received from the Mapperley team throughout the whole process. Jordan's initial visit was most useful, answering our questions clearly and positively and quickly followed by the support from Josie, Elle & the Sales team as the enquiries started. All visits were accompanied and feedback was given to us in a timely fashion. Many thanks to all of the Holden Copley team in achieving the completion on our behalf and we would have no hesitation in recommending them to friends and family who are seeking the sale or purchase of their property, in the future.
Thank you so much for sharing such a thoughtful review. It’s wonderful to hear that you felt well supported from start to finish and that the communication throughout made the process smooth for you. Jordan will be delighted to know his visit helped set the tone, and Josie, Elle and the rest of the Sales team will really appreciate your kind words about the viewings and feedback.
We are pleased to have helped you reach completion and it means a lot that you would recommend us to others. If you ever need anything in the future, we are always here to help.
Fantastic experience: Really friendly and dedicated team to help you when selling your house. Special thanks to Melissa Denton who helped me so much on getting all sorted for completion. Totally recommend!
Thank you very much!
Fantastic experience: just sold a property through HoldenCopley Very efficient staff always friendly and polite and always kept me informed what was happening would highly recommend
Thank you Pete, congratulations on the sale!
Positive experience: I recently bought my new home through Holden Copley, and the entire experience was fantastic from start to finish. Sheryl Parker was incredibly approachable, friendly, and professional throughout the whole process. I truly appreciate her support and dedication—highly recommend Sheryl the Holden Copley team to anyone buying a home!
That's great, thank you!
Fantastic experience: From my first contact with Holden Copley's valuer Thomas Mower through to Sales Progression with Cheryl Parker, I realised that this company had both my best, long-term interests and my personal needs at heart There was not one instance where I regretted engaging their services with outcomes which were not only beyond my expectations but also skillfully crafted. Thank you. Needless to say, I have absolutely no hesitation in recommending their services.
Thank you Michael, we really appreciate it!
Fantastic experience: My wife and I used Holden Copley to sell our home. They were also the vendor for the one we were buying. The entire team work really hard, to a high standard and are excellent. Communication couldn't be better, from keeping us informed, to chasing viewers for feedback or dealing with solicitors. I'd recommend them to anyone.
Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience, and it was a pleasure supporting you through both the sale and purchase. We really appreciate your recommendation!
Fantastic experience: Currently selling my house through HoldenCopley and have received excellent service all round with exceptional service from Lauren Mayes and Laura Preston, I was always kept up to date and viewings where booked with reminders sent and follow up in good time.
Thank you John, we really appreciate it!
Fantastic experience: Holden Copley, and especially Lauren have been fantastic in experience I have had with them. When viewing houses their agents have been professional and knowledgeable. During the buying process they have been efficient, quick to respond and have explained the process well. I would highly recommend
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience with HoldenCopley, and especially with Lauren. Your recommendation means a lot to us, and we’re so pleased we could help make your buying journey a smooth one.
Fantastic experience: I used the Arnold office in the sale of my property. Estate Agents get a lot of flack but I was really impressed with the service from Valuation to completion. Special mention to Karen who progressed the sale to completion and was brilliant. Thank you.
Thank you so much for your lovely review! We're really pleased to hear you had such a positive experience with our Arnold team. Karen and the team will be delighted with your feedback – we really appreciate you taking the time to share it.
Fantastic experience: We are currently selling and buying a house through Holden Copley. Their valuation was fair based on our knowledge of the market for both us and the buyers resulting in a quick process and the house being taken off the market in under two weeks. Everyone we spoke to in branch was super helpful regarding the sale and purchase and we had a wide range of viewers lined up through their data base before the property even listed on right move which was a bonus. The Sales Manager, Jack Best provided an absolutely amazing service going above and beyond to ensure the process went smoothly and to accommodate viewings. Can absolutely recommend Holden Copley and specifically Jack to anyone.
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience selling and buying with us, and that the process moved quickly and smoothly. It’s great to know Jack and the team provided such helpful support throughout — we’ll be sure to pass on your kind words. We really appreciate your recommendation!
Fantastic experience: Melissa, what an absolute admin queen. Holden Copley, did almost all of our potential house buying viewings. They were adaptive to both my partner and I working shifts and did all they could to make everything work for us! When we found the house we loved, they supported us through the whole process. Extra viewings, chasing random questions they were great. Melissa, knew everything that was going through the whole process, I would have been lost without her. Thank you for everything!
Thank you so much for your kind words! We’re thrilled to hear that Melissa and the team could make the process smooth and stress-free, especially with your shift work. It’s fantastic that you felt supported every step of the way, and we’ll be sure to pass on your thanks to Melissa – she’ll be delighted!
Fantastic experience: Amazing experience using Holden Copley to sell our house. Sheryl P was always amazing in supporting us through the whole processs of selling our home. Esta D, Laura P and Lucy B were all equally helpful. All staff we spoke to were always polite, knowledgeable and passionate. Will definitely recommend
That is great to hear, thank you for the feedback and recommendation!
Fantastic experience: When we met Jordan to carryout our valuation, we knew we could work with him... The office team are really professional and supportive.. We need quite a lot of guidance as we haven't moved home for over 15 years.. We wouldn't hesitate in not only recommending holden copley, but also use them if we move gain... thankyou for your support so far in our sale and acting on our behalf making offers for us. Mick & caroline russell
Thank you so much, Mick and Caroline, for your lovely feedback. We’re delighted that Jordan and the team have been able to guide you through the process, especially after such a long time between moves! It’s great to know you feel supported, and we really appreciate your recommendation. Wishing you all the best with the sale, and we’d be more than happy to assist with any future moves!
Fantastic experience: Very happy with my experience with Holden and Copley, first Lottie in getting my offer in and accepted and then Melissa with the purchase were both very helpful in keeping me informed and working to get what became a very challenging chain completed. They were always polite and professional and responsive to my questions and requests whilst managing my purchase and sale.
We are really pleased that you had a great experience. Congratulations on the purchase and sale.
Fantastic experience: Lydia has been an absolute delight to deal with. She is knowledgeable, kind and a calm voice to talk to. Her support has been very much appreciated - her guidance and willingness to help is refreshing to see. Thank you.
That's great to hear! Thank you
Fantastic experience: I recently had the pleasure of completing a move with Holden Copley. The service I received from the entire team was second to none, especially with all my persistent questions. Kerry, in particular, was very clear, patient and helpful.
Thank you Jeremy!
Fantastic experience: I am grateful to Elliott Bradshaw, Lettings Negotiator who processed my letting as smoothly as possible for he responded quickly between potential customers and me. His communication skills allow for customers to feel welcomed, assured and willing to settle down the deal as soon as possible. Thanks again for his patience to solve problems in a clear way and I am very happy to work with him. I should thank Jack Dickens very much , who is the manager of the team. He is so nice and responsible and did the job successfully. I would like to recommend him to the new customer for his good attitude towards the job. Thanks again also to many staff like Millie Hastings, Lili Moore, as well as some people who helped behind who I don't know the name of. Again, I would like to thank Holden Copley very much!
Hi Kandy, that is great to hear! Really pleased you were happy with our team and the service. Thank you for the review.
Fantastic experience: Thank you so much Esta and Lauren for your excellent service, guidance and support.Most time I communicate with Esta, you are really amazing person.Whenever I approach with quire's and worries,Esta you are always clear me immediately without delay.You never allow me to hold that stress for long time.Very quickly I received the replay.Buying dream house is a big task but like you people around us nothing is impossible....No stress and anxious I really recommend Holden coply is the best choice and if you get Esta....ohoooo wonderful. Great , keep moving with your dedication and all the best . Once again Thank you so much Esta and Lauren.
Thank you so much for your kind words and lovely review. We’re so pleased to hear that Esta and Lauren were able to support you throughout such an important journey. It means a lot to us to know you felt reassured and well looked after. Wishing you all the happiness in your new home!
Fantastic experience: Excellent experience selling our house with Holden Copley Arnold. Lianna was brilliant at keeping us up to date with things and answering any questions we had. Thank you!
Thank you Sarah for the feedback!
Fantastic experience: I had a fantastic experience buying my new home through Holden Copley. Esta (Senior Sales Negotiator) and Lauren (sales manager) were incredibly helpful throughout the process. Their communication was excellent — they arranged viewings quickly and efficiently, always responded to my emails promptly, and answered all my questions with clarity and patience. A big thank you also to Karen (Senior Sales Progressor), who guided the purchase through to completion with professionalism and care. The whole team made what could have been a stressful process feel smooth and well-organized. I’m very grateful and would highly recommend Holden Copley to anyone buying a home.
That is great to hear! Thank you so much
Fantastic experience: Excellent service from start to finish. Sheryl kept buyer and seller updated every step of the way. Sale complete in 10 weeks thanks to the great service!
Thank you Lucy!
Fantastic experience: Having done a number of house viewings with Harry, I can confidently say he’s very attentive, knowledgable and professional. He has a very good approach and I never felt pressured or rushed. He’s very good at his job and a credit to Holden and Copley. Keep up the good work
Thank you very much for the positive feedback!
Fantastic experience: Very positive experience selling from valuation through to completion. Each individual from every department we dealt with were professional, polite and efficient. Esta Dunn and Josie Plester stand out as they were brilliant from the offer agreed stage. One calendar month from offer accepted to completion! Thanks to the whole HC team. Would use again without doubt.
Thank you Henry, congratulations on the completion!
Fantastic experience: Holden copley have been really helpful throughout our moving process, in particular our sales progressor. Sheryl was on hand to answer any and all questions we had. She calmed our nerves and it seemed like she genuinely cared about our sale and keeping things moving forwards the whole time. Thank you
thank you for the review!
Fantastic experience: We would like to thank Kerry a lot for all the help she has provided. She is a very approachable and a friendly person. Especially would like say that she is very understanding. Made the whole process really smooth and fast. Love our new place and thank you once again.
Thank you for the kind review!
Fantastic experience: Currently still going through our house buying process but currently it has all gone smoothly with Holden Copley. Lauren has been very helpful in the process and has always kept us up to date. Thank you! :)
Thank you Megan!
Fantastic experience: Just completed on another investment property by Holden Copley. Working with Melissa and the team was great. Looking forward to finding another opportunity together soon! thanks very much! Andy
Thank you Andy!
Fantastic experience: I do not normally write reviews but on this occasion I would like to say a big thankyou to Josie Plester at Holden & Copley for the constant updates and smooth transaction in my purchase of a recent a property. Holden & Copley are a great company to deal with but what makes Holden & Copley great is having great staff that give such great customer service like Josie !!
Thank you so much!
Fantastic experience: Thank you HoldenCopley fot taking a very good care of the clients. I'm a buyer. I found that property descriptions by this company is usually the fullest, having all details in the initial addvert text. Also they take every client with maximum respect and seriosity. Personally the company owners are ready to step in and support clients with queries. I very much reccomens dealing with Holden Copley, as one of the most serious and respectful estate agency.
Thank you for your kind review!
Fantastic experience: Best letting agent we've rented from, timely communications, fair, get issues fixed, really nice agents who are helpful. Shoutout to Lexy who has been really good about a new contract
Thank you for the kind feedback!
Fantastic experience: We had an amazing experience with Lauren and Esta at Holden Copley. From start to finish, they were professional, knowledgeable, and always available to answer our questions. They made the entire process smooth and stress-free, guiding us every step of the way. Their attention to detail and dedication to helps us secure the perfect property truly set them apart. We couldn’t be happier and highly recommend them to anyone looking to buy or sell a property!
Thank you for your wonderful feedback! We're thrilled to hear that Lauren and Esta made your experience so smooth and stress-free. Your recommendation means the world to us—we truly appreciate your support!
Fantastic experience: We've worked with Holden Copley for a number of properties now and the service has always been impeccable - they are thorough, professional and friendly. For our latest two projects, we worked with Lauren and Esta who were an absolute pleasure to deal with. Lauren and Esta made the journey really simple, straightforward, easy and efficient. We are proceeding through really well and I feel that this is a credit to Lauren and Esta's knowledge, expertise and customer centric service skills. Keep up the great work ladies, you're doing amazing. 10/10.
Thank you for your fantastic feedback! We're delighted to hear that you've had such a great experience with Lauren, Esta, and the team. Your kind words mean a lot, and we truly appreciate your continued support. We'll be sure to pass on your praise—thank you again!
Fantastic experience: I’ve had a really great experience with HoldenCopley from start to finish. Everyone I dealt with — from the person who did the valuation to the photographer, viewing team, and phone staff — was helpful and professional. A special shout-out to Josie, who’s been amazing at handling my case after the sale. The whole process felt pretty stressful at times, but Josie was always there to keep me updated and help sort things out, especially when the solicitors weren’t being the most helpful. I’m so grateful for all her and the teams hard work and support — thank you so much! Carly
Thank you for the kind feedback! We are pleased that you were happy with our service.
Fantastic experience: I am grateful to Lydia Smith, the senior sales negotiator, who processed my purchase offer as smoothly as possible for me as a first-time buyer. She responded my emails quickly, answered my questions patiently and all my documents were handled in a timely manner.
Thank you for the kind review!
Fantastic experience: We would like to express our sincere gratitude to the extraordinary KERRY SHARPE for her impeccable professionalism and exceptional service during our letting process. Moving from Bradford to Nottingham for the first time could have been stressful, but she ensured a seamless and hassle-free experience. Her dedication and expertise as a Senior Letting Advisor are truly commendable. Thank you for your outstanding support!
Thank you so much for your wonderful feedback! We're thrilled to hear that Kerry made your move from Bradford to Nottingham smooth and stress-free. Her dedication and expertise truly make a difference, and we’re proud to have her on our team. Wishing you all the best in your new home!
Fantastic experience: Thanks to the Team at HC - a decent service overall on the Sale of my Nottingham property - thanks go to Esta, Lauren, Laura, Emily, Lucy , Helen & Tom off course I have to mention Sheryl! - Thanks to you ALL - Until the next deal - Enjoy! ☀️
Hi Rob, that was great to hear! Thank you for the feedback.
Fantastic experience: We would like to thank Josie Plester for all her hard work in assisting and guiding us through the completion of the sale of the property. She kept us informed of events and matters that needed our attention especially with dealing with the lease with needed amendments to make it compliant with today's legal requirements. We've never had this type of support before and we're very impressed with her professionalism and dedication to the job. She is a valuable asset to Holden and Copley.
Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that Josie provided such excellent support throughout the process. Your feedback means a lot to us, and we’re proud to have her as part of our team. Wishing you all the best in your new chapter!
Fantastic experience: I was incredibly fortunate to have Melissa, the senior sales progressor, guide me through my challenging first home purchase. She was a true advocate, consistently supporting me throughout the entire process. Despite difficulties with my solicitors, which was especially daunting as a first-time buyer, Melissa expertly navigated the issues and worked tirelessly to ensure a timely completion. I'm so grateful to Melissa and the team for their exceptional service.
Thank you Sorcha, we really appreciate the kind feedback!
Fantastic experience: A great experience selling with Holden Copley. They arranged and held all the viewings for us and we had an offer within a week. It all ran very smoothly and I was constantly kept uptown date with any progress from Josie who did a fabulous job. Thank you so much x
Thank you Sophie :)
Fantastic experience: Esta at Holden Copley has been amazing throughout the process of us buying our first home. She has been really supportive and we’ve massively appreciated all of her help over the past couple of weeks. Massive thank you! Would highly recommend Holden Copley!!
Thank you, Ellie, for the great review and recommendation!
Fantastic experience: Recently completed on our new home with HoldenCopley, they were so informative and helpful from start to finish. Many thanks to Josie who worked really hard to ensure a quick exchange and completion as possible. Thanks HC!
Thank you Helen!
Fantastic experience: Laura was very helpful from the very start. She supported us with honesty and care, explaining the entire process clearly. Proactive, frequently checking the on current position of all parties and ensuring things progressed as quickly as possible. We're grateful for her assistance during this challenging time. Thank you ever so much Laura!
Thank you David, we are pleased you were happy with Laura and our service!
Fantastic experience: I have a small, just below average sized, portfolio of BTL properties which Jack Dickens of Arnold office manages for me. It is a full spectrum service beginning with onboarding of tenants through to their vacating the tenancy and everything in between including advice, management of repairs, handling emergencies, and anything else that crops up quite out of the blue. I am not an experienced landlord but my lack of experience has never been an issue as I have always had first class and pragmatic advice with a thoroughly competent follow up. Phones are always answered when in office or returned as soon as possible, rent remitted within the hour, and emails are answered promptly. Of Holden Copley I have always said, “without an agent, you are on your own.” Jack is exactly that. A reliable and professional agent.
Thank you for your kind words! We’re delighted to hear that Jack and the team have provided you with a seamless and professional service. Your trust means a lot, and we look forward to continuing to support you with your portfolio.
Fantastic experience: Smooth service from start to finish. Very helpful and knowledgable. Lovely staff. Jasmine has particularly been amazing with keeping everything running and keeping us up to date as much as possible. She’s a star! Thank you!
Thank you Vanessa, we really appreciate it!
Fantastic experience: I can fully recommend Holden Copley. They were extremely supportive and helpful throughout the process of selling my house, they made the whole thing extremely seamless and easy. Special thank you to Melissa for all the regular updates and check ins.
Thank you Ollie!
Fantastic experience: Our experience with Holden Copley lettings has been second to none. Lexi has been dealing with everything for us., We had total confidence from day one A very professional professional ! Ensuring our journey in the rental market with our property was an easy one Dealing with everything for us Ensuring us a stress-free experience And to top it off with an hour of our property going live, we had our first viewing booked Thank you so much, Lexi !
Thank you for your fantastic review! We're so pleased to hear that Lexi made your experience smooth and stress-free. She’ll be delighted with your kind words! Wishing you all the best, and we're always here if you need anything in the future.
Fantastic experience: I’m currently in the process of purchasing a house with Holdencopley, and so far, everything has been going smoothly. Special thanks to everyone involved in this purchase, particularly Esta Dunn, for her prompt and accurate responses. Hopefully, the rest of the process with the solicitors will go just as well. Many thanks!
Thank you Mohsen, we really appreciate it!
Positive experience: Holden Copley were very good in the recent sale of my mum's house. There valuation was realistic and we had offers within a few weeks. They manage viewings without me being present which was great as I am hours away. I was kept informed through out the process and they even check on my solicitors progress. Only missing 5 stars as at the beginning I had appointment for viewings from several of the sales agents which was confusing. Later just dealing with Josie was fine.
Thank you Mike!
Fantastic experience: Wow! Holdencopley is a fantastic company. Thanks to the Arnold branch for great service everytime we are in contact. A massive thank you to Aaron who has helped us place an offer on a property. Thank you to HC!
Thank you Margaret!
Fantastic experience: I would like to express my sincere gratitude to Lexy, Millie, and Jack at Holden Copley for their exceptional support over the past few months. They have been incredibly helpful in liaising with me regarding my apartment and have always made themselves available whenever needed. Their dedication to finding solutions and ensuring smooth communication has been outstanding. I truly appreciate their unwavering commitment and can’t thank them enough for all their hard work. Their assistance has been invaluable, and I feel fortunate to have worked with such a dedicated team.
Thank you so much for your kind words! Lexy, Millie, and Jack will be thrilled to hear your feedback. We're delighted we could support you and make the process smoother. Wishing you all the best, and if you ever need anything in the future, we’re always here to help!
Fantastic experience: Recently sold a property using Holden Copley. Particularly had a great experience with Josie from the sales progression team who was extremely helpful towards the end of the process.
Thank you Sam!
Negative experience: Almost impossible to arrange a viewing; they say they'll call you back to arrange a time but never do. I've even turned up to confirmed viewings where the home owner wasn't expecting us! When you do get a viewing they often turn up late, if they turn up at all. This on top of previous poor experience with Karen from sales progression just makes me want to avoid them at all costs, whether buying or selling I think I'll steer clear.
Fantastic experience: From start to finish Holden Copley have been amazing! Melissa our sales progressor was so supportive, particularly during the stressful parts! She was always one step ahead and went above and beyond - I’d never use any other estate agents to sell with, they are truly the best! thank you Holden Copley team and thank you Melissa!
Thank you Mabel, we really appreciate it and we are glad that Melissa supported you during the stressful parts of the sale!
Fantastic experience: We had a viewing with Josh earlier today in Calverton, Nottingham. We cannot speak highly enough of the manner Josh conducted himself from the moment we met at the property. Holden Copley, (Arnold branch) should be happy and proud to have such a professional in their ranks. We would be happy to recommend Holden Copley to anyone who is looking to LET in the Nottingham area. Cheers, Josh!
Thank you Jenny, we really appreciate it!
Fantastic experience: I would like to say Thank you very much to all the staff at Holden Copley Arnold, we completed on our sale on Friday, we had so much support and advice to help us along the way. A special Thank you to Millie,(in lettings) So professional, supportive nothing too much trouble and always with a smile I cannot praise you enough I will miss our chats! Thank you so much to you all.
Thank you Deb for the lovely review!
Fantastic experience: The team are HoldenCopley are very responsive at resolving maintenance issues within the shortest possible time . Alexandra was particularly helpful in escalating an issue at my apartment despite being close of business and ensured it was resolved and my family was happy.
Thank you Kenny, we really appreciate it!
Fantastic experience: Further to instructing Holden & Copley to market my property in Arnold the Angela and the team were first class arranging viewings and once a sale was agreed keeping me up to date with the process .The sale completed within 8 weeks of instruction. Excellent service highly recommended.
Thank you Stuart, we really appreciate your review and recommendation!
Fantastic experience: We have recently brought a house through Holden Copley and the service has been amazing. Our sales progressor Josie was an absolute gem and her communication was amazing. If we had any queries, these were responded to within the same day and we always had updates regarding the progression of the sale, which made us feel so at ease as first time buyers. Thank you very much Josie for all of your help!
Thank you so much for your lovely review! We're thrilled to hear that Josie made your first-time buying experience smooth and stress-free. We’ll be sure to pass on your kind words to her!
Fantastic experience: The Team at Holden Copley Arnold are great, we had the most dealings with Lydia who was just amazing. We bought a property that they were the estate agents for and even as the buyer we have felt supported, advocated for and they worked so hard between us and the vendor to get us our house. We have spoken to estate agents before that you just know they don’t have your interests at heart at all so this experience was so lovely. Thank you again for everything!
Thank you Elana, we are pleased you were happy with our service!
Fantastic experience: I recently sold my house through Holden Copley. I can't recommend them enough - they have the majority of the market so there was loads of exposure and they jumped on it when the first sale fell through. Shout out to Jordan for getting things up and running quickly. The photos also looked amazing. Also huge shout out to Josie, my sales progressor who kept me updated and pushed the sale along. Would highly recommend!
Thank you Gemma, we really appreciate the kind review!
Negative experience: Was trying to buy a lease property with this company and it took me calling 3 times over weeks to get confirmation on what the lease said regarding pets. Then I tried twice to book a viewing on the place but was ghosted. Apparently there had been barely any viewings on the flat I was interested in, but now I have to wonder if it's because no one is getting their viewing requests answered! Meanwhile the seller probably thinks no one is interested... Maybe don't sell your property with this agent.
Fantastic experience: As a tenant I usually find estate agents to be very bad/uninterested in their job. But not Holden Copley! I rented a flat directly from them and they were a dream to deal with, especially Lexy. I was in a newly renovated flat that unfortunately had a few issues with, but they were always handled immediately and professionally and was never made to feel like I was inconveniencing them at all (like the estate agent i have now) The flat ended up being a big small for my needs so had to move. I wish Holden Copley were managing my new place, they are the absolute best by a mile
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with us, especially with Lexy’s support.
Fantastic experience: I highly recommend Millie Hastings at Holden Copley in Arnold office. She’s very understanding, communicates well, is quick to act, effective in her actions and has good knowledge in giving advices. She helped me in achieving something challenging while renting my place out. In fact in my experience all of the Lettings teams under Luke’s management are great. They set high standards for themselves and I feel reassured each time whenever I have queries.
Thank you so much for your recommendation! We're delighted to hear that Millie and our Lettings team provided such helpful and reassuring support.
Fantastic experience: We have recently sold a property via Holden Copley and couldn't be happier with the service we received from everyone we spoke to. Josie, our sales progressor, kept us fully up to date with developments at all times. We had 8 emails from her over the course of the sale, as well as phone calls. The sale was conducted quickly, efficiently and very pleasantly. We wouldn't hesitate to recommend them to all.
That is great feedback, thank you Ian!
Fantastic experience: We recently both sold and purchased through HC and it was a stressful experience for many reasons but HC were always excellent. The staff in the office are both friendly and professional. Once we had a buyer and a house we wanted, we were appointed Josie as our prime point of contact through to completion. This worked very well and Josie was great at speaking to the others in the chain and our solicitors, helping to keep us informed of progress. We hope never to move house again but would strongly recommend HC if you are contemplating moving.
Thank you so much for your kind words! We’re thrilled to hear that Josie and our team were able to support you through the process and help alleviate some of the stress. Wishing you all the best in your new home, and we truly appreciate your recommendation!
Fantastic experience: Our experience with Lexy at Holden Copley was very positive and we managed to get our full deposit back after a long tenancy. She was very friendly and attentive and I would like to thank the team at Holden Copley for their professionalism and help.
That's great to hear, thank you very much for the review!
Fantastic experience: I've just finished buying my first home with Holden Copley and the service was great. Josie handled my case and she was polite, efficient and professional throughout and was happy to answer any questions or provide any extra help I needed.
That is great to hear! Thank you George and enjoy your new home.
Fantastic experience: We purchased a house advertised by Holden Copley. It’s been an exceptional experience, especially as first time buyers. All the staff are helpful, friendly and professional. I would highly recommend using Holden Copley to sell or buy a home. From start to finish they have always been ready to assist and keep you well informed. Thank you to Lydia, Sheryl, Jasmine, Esta, Amy and the rest of the team. Although I was hoping for a little welcome to your new home goodie bag when I collected the keys But looks like they don’t do that
Thank you so much for your wonderful review! We're thrilled to hear that your experience as first-time buyers was exceptional and that our team was able to assist you every step of the way. We appreciate your feedback about the welcome goodie bag—it's a lovely idea! If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new home!
Fantastic experience: We recently sold a property and Melissa dealt with our transaction. She was very efficient in her handling and updated us every step of the way! There was times where there was no progress from the buyers end & Melissa made sure to chase them and progress things. I would highly recommend Melissa to deal with anyone’s affairs!
Thank you for your fantastic review! We're so pleased to hear that Melissa kept you well-informed and helped move things along smoothly.
Fantastic experience: Holden Copley are excellent! Staff are professional, friendly, efficient and communicative. We have sold two properties and bought one through them this year, everything that they do is spot on and nothing is too much trouble. Karen Eccles - Senior Sales Progressor, is a total star! She is brilliant at her job and works extremely hard to ensure that everything runs as smoothly as possible. I'm certain that if it were not for Karen's tireless efforts, experience and outstanding communication skills, we would not be in our lovely new home now - we cannot thank her enough. I would one hundred percent recommend Holden Copley to anyone.
Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with us and are especially grateful for your kind words about Karen.
Fantastic experience: Melissa Denton has been wonderful throughout the whole process of selling our property. Always extremely efficient, helpful, prompt and kind, she has gone above and beyond her professional duties and has been invaluable during the whole process. We are very grateful to her cannot recommend her highly enough. Will definitely be using Holden Copley again in the future.
That is great to hear, thank you for the kind review!
Fantastic experience: I am in the process of buying my first house and it has been excellent. Big thanks to Arran who has provided great advice on selecting a property that fits my criteria. Lauren and Lucy have also been amazing in processing my offer. Thanks to everyone else that has been involved at HC!
Thank you for the kind review Jake!
Fantastic experience: Can't fault them. Communication was great throughout, Laura and Karen particularly did a great, friendly and professional job, going above and beyond at various points. I got a great sale price in a rough climate for sellers, and a quick sale process. Thanks!
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Laura and Karen will be especially pleased to know their efforts made a difference. Congrats on the successful sale, and we're here if you need anything in the future!
Fantastic experience: We are currently buying and selling through the Arnold HoldenCopley Branch and the advice as well as service has been highly professional. Big thanks particularly to Josie for helping complete on our new home, Laura for navigating viewings/providing prompt feedback and Arran for his guidance.
Thank you for your wonderful review! We’re delighted to hear about your positive experience with our Arnold HoldenCopley branch. Josie, Laura, and Arran are thrilled to have been able to assist you throughout the process. We appreciate your trust in us for both buying and selling your home!
Positive experience: Selling your house with them is great, But buying a house from them, not so great. communication for your onward sale could be better. In general good estate agent and when I have had an issue with communication for inward buying they have stepped up and been excellent
Thank you Katie
Fantastic experience: We began our search for our first home middle of February. We stumbled across our now home beginning of March. We instantly fell in love with the property and put an offer in straight away. Holden Copley worked hard to get the offer accepted and we were then on our way to the Sales team! Josie was there to support us throughout the whole process, as we are both first time buyers and had little knowledge of the processors but Josie kept us up to date with every step and answered any ridiculous questions we had sympathising with us when we hit major brick walls along the way. They communicated well with the vendors ame ourselves throughout. Thank you so much, Josie. Our case was briefly passed over to Amy who was equally as helpful and then back to Josie and so I would also like to thank Amy as well. I would recommend Holden Copley to any of my friends, family or acquaintances. Thank you so much to the team for helping us secure our first home. Rachael and Jake
Thank you, Rachael and Jake, for your lovely review! We're thrilled to have been part of your journey to securing your first home. I'll make sure to pass your thanks on to Josie and Amy—they'll be delighted to hear your kind words. Wishing you both all the best in your new home!
Fantastic experience: Recently sold our house through Holden Copley and could not have asked for more from them as an estate agent. From start to finish the communication, advice & support we received was second to none. From the initial photography & marketing all the way to the sales progression & completion we felt they were a valuable asset throughout the process. Special mention must be given to Laura, who guided the sale brilliantly, and Karen, our sales progressor who was absolutely invaluable in getting us over the line. Not planning on moving house again any time soon, but wouldn't hesitate to use Holden Copley again if we did.
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience, and I'll be sure to pass your appreciation on to Laura and Karen. We're glad we could assist and would be happy to help again if you ever decide to move in the future!
Fantastic experience: I had an exceptional experience with Holden and Copley, who handled both the sale of my house and the purchase of my new property. Their efficiency and professionalism were evident from the start, as they sold my house quickly and ensured a smooth transaction process. A special shoutout to Lianna, who was truly amazing in managing the chain. She consistently kept everyone updated, answered questions promptly, and maintained the highest level of professionalism, even during the challenging moments when the chain was touch and go. Her dedication and expertise were invaluable, and I cannot thank her enough for everything she has done. Lianna and the entire Holden and Copley team made the entire experience seamless and stress-free. I highly recommend them to anyone looking to buy or sell a property. Thank you again for your outstanding service! ---
Hi Lauren, thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience, and I'll be sure to pass along your praise to Lianna and the team. We're grateful for your recommendation and wish you all the best in your new home!
Fantastic experience: I recently had the pleasure of working with Holden Copsey, and I cannot recommend them highly enough. From start to finish, the process was handled with utmost professionalism and care. A special shout-out to Kerry, Josh, and Jamie, who were truly exceptional throughout. Kerry’s attention to detail and dedication ensured everything ran smoothly. Josh’s expertise and guidance were invaluable, and he was always available to answer any questions I had. Jamie’s enthusiasm and proactive approach made the entire experience stress-free and efficient.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. I'll be sure to pass along your compliments to Kerry, Josh, and Jamie—they'll be delighted to know their efforts made a difference. We appreciate your recommendation and look forward to assisting you again in the future!
Fantastic experience: The service AT EVERY LEVEL was OUTSTANDING! I don't see how it could have been any better at all! I sold my property with them, and everything (from the initial interaction, the photos, the staff in the office and everything right up to completion) was so great! I also have to give a very special shout out to Melissa, who is the best contact I've ever seen in an estate agent. My sale and purchase had a lot of complexity and she ALWAYS picked up to help me whenever I needed it. I felt like she was on my side to get the deal through. She cared so much and I felt like I had a project manager on my side getting the deal done (handling all parties). The customer care was unreal! Thank you so much.
Thank you so much for your incredible review and special shout-out to Melissa; we're thrilled to hear you had such a fantastic experience!
Fantastic experience: Rented a house and holden and Copley were great. Luke is a great asset to the team from showing me around over 3 years ago til the day I gave my keys back. Lexy has also been a great help. Some fantastic staff there. Thanks
That is great to hear, thank you!
Fantastic experience: I am extremely grateful for the outstanding support I received from Lexy, my rent and house maintenance agent. She played a crucial role in negotiating on my behalf with the landlord, which helped me retain the property. Without her assistance, it would have been a nightmare. Lexy was incredibly helpful, patient, and went the extra mile to ensure everything was resolved smoothly. I highly recommend her services to anyone in need of a dedicated and effective agent. Thank you, Lexy! ---
Thank you for your wonderful review and recommendation; we're delighted to hear how Lexy’s exceptional support made such a positive impact on your experience!
Fantastic experience: HoldenCopley manages my property in Nottingham, and I find their services to be excellent. They have helped me find great tenants and are always prompt in their responses. Their staff members Lexy, Jack, and Luke are exceptional – you can rely on them for the best advice on purchases. They have also assisted me in resolving an improvement notice from the council.
Thank you for your fantastic review! We're thrilled to hear that Lexy, Jack, and Luke have provided you with excellent service and reliable advice.
Fantastic experience: The sales department at Holden Copley have always been friendly, professional and knowledgeable. A special mention for Lucy Burrows who has shown me round my prospective purchase on 2 occasions and has been very helpful and allowed me plenty of time
Hi Alyson, thank you for the glowing review!
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