James Hayward

Fantastic experience: Absolutely thrilled with this estate agents! Top quality service through and through. Stirling worked tirelessly to sell for us on two occasions. Would highly recommend this estate agents for a personal, hardworking and resilient service.

Fantastic experience: We've sold a property twice now with James Hayward and both times they have been exceptional. Sterling went above and beyond for us to close a sale on our last property in a tough market. Throughout the process Sterling was pro-active in keeping us updated, even communicating directly with our conveyancer to speed things along, and we felt he really fought our corner during those last couple of weeks of buyer inquiries when the sale could either go through or fall through. I would highly recommend Stirling the rest of the team at James Hayward including Dee, Julian and Lisa.

Fantastic experience: The team at James Hayward are fantastic. Wouldn’t hesitate to recommend them again if selling a property. Lovely friendly people! Thank you to Stirling, Julian, Dee and Lisa.

Fantastic experience: The team at James Hayward sold our house in a record 6 weeks! Julian, Stirling and Dee were extremely helpful throughout the whole process. Nothing was not too much trouble, even borrowing their ladder to clear the loft! Their verbal and email communication was spot on. I would definitely recommend using James Hayward.

Fantastic experience: My mother sold her house via Julian at James Hayward and we couldn't be more grateful to him and all of the team at James Hayward for the help provided during the experience. Whilst it was a difficult move due to poor solicitors on all sides, Julian went above and beyond to help get things moving through-out the process. He's who you want on your side during such a stressful time. I wouldn't hesistate to recommend them. And thanks again for all the help!

Fantastic experience: James Hayward's services have delivered a professional and comprehensive service across two different experiences with the same property. They delivered a unquie and personable service which ticked every box. The team showcased our flat on all the relevant websites which effectively allowed us to selling in a efficient manner. The levels of interest generated were amazing in a short period of time too. I would gladly recommend James Hayward and look to use them again the future.

Fantastic experience: When Stirling came to value my house I felt confident that he knew the market and was honest with his valuation, and I felt comfortable with him. After that Julian took over and was excellent. He kept me informed about progress and was always helpful when I rang. Whilst being professional he was also friendly and easy to deal with. My sale was relatively straightforward but everyone at the office made me feel that nothing was too much trouble. I’m grateful for all their help and support, moving is always stressful but they made it less so.

Fantastic experience: James Hayward have been extremely professional from the outset. We have been dealing with John and he truly has been excellent, nothing has been too much trouble. I would have no hesitation in recommending James Hayward, they really are the best agents in Enfield, just wish all agents were like them !

Negative experience: The worst agency that I have ever seen! I called the agent to book for a viewing and he was very aggressive and rude. A male agent was so rude with me for no reason. His attitude was very bad and rude! So disrespectful his tough attitude and answers. I always make enquires for my partner, nobody talked to me like that, like the agent at this agency talked to me. He doesn’t know how to communicate with clients , his communication 0. People that they don’t know how to communicate with clients. Very disappointed. I am happy that calls are recorded so agency can finds out what a kind of human they hire to work with! Shame on you.

Negative experience: Awful experience. Selling your home is one of the most stressful experiences - and Stirling increased the stress levels ten fold, with his complete failure to keep us updated with the progress of the sale. Promises to call us - were never kept. He told us that the exchange and completion dates were imminent and then we found out later that the buyers were actually away on holiday! As a result we were left in limbo - with furniture in storage and we were sleeping on a mattress for weeks. Communication is key - a matter I stressed to Stirling who wholeheartedly agreed - then he left us high and dry and pocketed the cash. How do they sleep at night? AVOID AT ALL COSTS Dr Tracey Clarke

Negative experience: Worst letting agent that I have ever dealt with! Warren is unprofessional and lies. Was promised an inventory would be done over and over again. This did not happen.  He then lied and told us that "we" said the property was to old for one (it was built in the 60's!). Why would we do that when its in our best interest to have one! Needless to say the property was left in a state! Do yourself a favour and either rent with another agent, who knows what they are doing or do it yourself on Open Rent.

Fantastic experience: A great service from Julian, Lisa and the team, quick and professional in our house purchase, helpful and informative throughout a complicated process, thank you very much!

Fantastic experience: I am utterly delighted to express my gratitude for your exemplary services! JH proficiency and dedication have been absolutely outstanding throughout our journey and a genuine commitment to finding the perfect home for us. The entire experience working with you has been exceptional, and we would not hesitate to recommend your services to anyone seeking a dedicated, reliable, and competent estate agent. Thank you for going above and beyond to make this journey an absolute pleasure. Specially given the lack of communication from parties involved. Specially I need to thank Dee for encoragement and Sterlin for perfect execution. Thanks Supun

Fantastic experience: Recently, Julian and the team at James Hayward, facilitated the sale of our property. After 17 years it was always going to be a huge step, and having not moved home for all those years didn’t know what to expect. We really needn’t have worried, our house sold in 7 days and during the minefield that followed, which is now the norm, Julian was always at hand to help us and guide us through the sale. So to all at James Hayward, a huge and very deserved thank you Tracey and Steve

Fantastic experience: Excellent service and support. It’s so communicative estate agent. Warren was highly professional and friendly. Warren and staff were extremely helpful. I would definitely recommend them.

Fantastic experience: This shop Carrie's a wide range of products including fresh foods, kitchen ware, cheeses and of course frozen food

Fantastic experience: FANTASTIC SERVICE! I recently completed on the purchase of a property with James Hayward. It certainly wasn’t as straight forward as it could have been (no fault of the company) but Julian went above and beyond to ensure completion happened. He worked tirelessly liaising with a number of solicitors and the vendor. Without Julian, the purchase would not have completed! The length of time it took to complete meant I had contact with several members of the James Hayward Team (Julian, Dee and Stirling to name a few) and ALL of them were helpful and professional ensuring I got the answers I needed and being a reassuring voice at the end of the phone. A huge thank you to the whole team involved.

Fantastic experience: James Hayward are professional and really go on the journey with you in selling your property. Sterling was exceptional a great support to me and my family through the whole process , Dee is amazing also always keeping me updated , in fact all of the team at Chase Side Enfield branch were amazing. I will definitely be doing business with them again and I would strongly recommend anyone to use them they are the GOATS!! thank you all so much

Fantastic experience: Thank you - Stirling, Julian and Dee. Best Estate Agents I have dealt with ever ! They maintained the momentum of the Sale and with exceptional professional and efficiencent manner. The positive attitude and humour made it feel very easy when it got difficult. Always contactable and kept in the loop. Highly recommend.

Fantastic experience: Julian and the team recently handled the sale of my late dad's house and I can wholeheartedly recommend them. They made the process so straightforward and with complete respect and empathy in what was a difficult time for me. I was arranging everything from outside of the UK and Julian and Dee looked after everything and kept me up to date at all times and I never had to worry about a thing. Thank you so much.

Fantastic experience: Excellent service from everyone at James Hayward. Julian was so helpful, even finding me a removals firm at very short notice, and it was a pleasure talking to Dee, Stirling and Warren. I wouldn't hesitate to recommend them.

Fantastic experience: I have been dealing with James Hayward for a few years now, firstly to let out and then to sell my flat. They have always been totally professional and very responsive to my many requests. A real pleasure to deal with, and I would definitely recommend.

Fantastic experience: James Hayward found a buyer for our house very quickly.We found all the staff to be exceptional both with viewings and when we needed any information.They know the local market inside out and I would highly recommend their services to anyone looking for an excellent estate agents! Thank you

Negative experience: Don't sell via these crooks! recently made a cash offer on a property which ended up selling for 10% less than my offer to someone who paid cash to the the agents to secure the deal for themselves.

Fantastic experience: Highly recommend this estate agent. Our experience was excellent, extremely professional and responsive from the initial phone call enquiring about available properties to actually putting in an offer and completing the purchase. Sterling and his team were brilliant and their knowledge and experience on the local area / housing market is what makes them stand out from the rest.

Fantastic experience: We've used James Hayward for two house moves and would highly recommend them - they offer a really personal and friendly service and provide good, honest advice. Thanks so much!

Fantastic experience: A company with excellent local knowledge. Highly professional and friendly. Julian and staff were easily accessible and extremely helpful. All this resulted in a successful sale. Would recommend without hesitation.

Fantastic experience: Julian, Stirling and the team went above and beyond to make sure our sale and purchase went ahead. We are very happy in our new home - thank you!

Fantastic experience: I would highly recommend using James Hayward when choosing an agent to sell a home. The process from start to finish was smooth, professional and stress-free. Julian was an absolute pleasure to deal with, and kept me informed every step of the way. James Hayward are clearly an experienced, highly capable and honest firm, that provide an excellent service - do not hesitate to choose them!

Fantastic experience: My husband and I recently sold our house with James Hayward. From day one, Julian and his team were outstanding. We felt extremely valued and the whole team professionally guided and helped us every step of the way. They are truly passionate about the local neighbourhood and dedicated to the clients. I would highly recommend their services to anyone.

Fantastic experience: My thanks to all the team who were involved in our sale in EN2 during this difficult time, they took us through the stages that were obviously more demanding than usual and made this as stress free as possible. Highly recommended.

Fantastic experience: Stirling and his team were brilliant throughout the entire process of selling our house. Very professional, efficient and friendly. Great response times and efficiency when dealing with queries. Would not hesitate to recommend!

Fantastic experience: Very professional service combined with a friendly and cheerful manner that took the stress out of selling our house in the strangest of times. Great work guys!

Fantastic experience: excellent

Fantastic experience: Absolutely amazing service and support. Bought a lovely three bedroom home during Covid and was undoubtedly a difficult time for all. Julian has been a great friend and a professional agent at all times even on weekends and unsociable hours, been always happy to help. Thank you and would highly recommend over and over!

Positive experience: First time moving out of families house so there were many many things I wasn't aware of regarding renting privately, however Warren and the team were very professional and friendly, answered any questions I had and really put my mind at ease with good communication throughout the process. Would definitely recommend.

Negative experience: Had someone come and value my home. He came with a property valuation sheet concerning my flat (with the wrong year built on it). Reading between the lines (and I could be wrong) but basically wasn’t interested. Made me feel like my flat was rubbish as it was in a council tenement. I showed interest in one of the properties they were selling and he was quick to tell me someone was already intested in it (it’s still on Zoopla) and no agent would entertain me looking at properties unless mine was under offer already. Id rather pay my commission elsewhere.

Fantastic experience: Unbeatable , everything you could expect from an Estate Agent. Julian & Sterling are professional from start to finish and always have time to listen

Fantastic experience: Excellent

Fantastic experience: I have had the pleasure of dealing with Stirling Clark at James Hayward when purchasing a property. It took us a year to complete due to my house sale falling through and covid 19 putting us in lock down. Moving home is a very stressful time and estate agents and their recommended solicitors make all the difference. Stirling showed he knew his job very well and had the ability to keep the chain and sale going forward. If it wasn't for Stirling this transaction would have definitely fallen through. Thank you so much Stirling Clark!

Fantastic experience: We purchased our home last year and James Hayward were the seller's agent. Stirling and the team were absolutely brilliant and kept us informed every step of the way. Professional and pleasant to deal with, we wouldn't hesitate in dealing with them again.

Fantastic experience: Really professional service

Fantastic experience: My sale was proving to be complicated due to planning technicalities but Stirling dealt with all parties and solicitors so professionally that we exchanged. I know if these issues was left to other estate agents the sale would of fallen through as other agents are not pro active or committed. A huge thank you

Fantastic experience: Purchase of the house in EN2 was quick and easy with Stirling’s help. Thank you very much!

Fantastic experience: The most pleasant, accommodating and honest letting agents I've ever dealt with. Warren is great - as tenants we were never made to feel like we were way down the pecking order of priorities like we have with most other agencies.

Negative experience: Firstly they use the company ‘Rentguard’ to do intrusive referencing checks. If you don’t know Rentguard you should look them up. I am self employed and have rented in London for the past 10 years in various different flats and houses. After failing their so called “referencing” checks I then offered, as I have with some other letting agencies in the past years, a 6 months payment up front offer on a property as a proof of my ability to pay the rent. My problem is not with this company declining my offer, although that is of course very annoying, but the way in which I was treated by the company. I had to call and email their office and chase after one particular staff member every single day for over a week just to get answers and to eventually be told “sorry no” over text. I never expect too much when it comes to estate agents but this agency is one of the least understanding and most careless of them.

Fantastic experience: We have recently sold our house with James Hayward and can't recommend Julian and team high enough. The friendly, honest and calm approach towards everything needed to sell was paramount. Communication at all times was impressive and we were never left hanging wondering what was going on. Thank you!

Fantastic experience: Have just sold a property with James Hayward and have been so impressed with communication and service from Julian. The process has been very smooth and stress-free. Friendly, professional, first class and always helpful throughout. I would highly recommend Julian and James Hayward Estate Agents.

Negative experience: Very rude! The poorest customer service I ever experienced. Staff have no manners at all, if I could rate -0 I would do it. I would not recommend this company to anyone.

Fantastic experience: Fantastic service from start to finish. Great communication and kept in the loop at all times! I can’t fault the service I received from Stirling and Dee when in the process of selling my flat. I needed to find a agent that I could trust and keep me up dated as I don’t live local to Enfield, and they succeeded! Would recommend, 5 star service! Thank you .

Fantastic experience: We have just sold a property in Enfield And used James Hayward From the first meeting with Julian I was very impressed with his approach knowledge and professionalism regarding selling the property and his advice turned out to be invaluable The company itself were fantastic and kept us updated with everything and helped selling the property as smooth as possible I couldn’t recommend Julian and James Hayward estate agents highly enough Thank you Julian and James Hayward Martin Fenemore

Negative experience: Very Poor service. Was 10mins late due to traffic on the A10 and the saleswoman left after it took me 45minutes to get there. Cannot believe there was no leniency what so ever. Would never look at purchasing a property via this company. Very poor service. If i could give Minus 10 i would. I do not recommend this company at all.

Negative experience: Very disappointing service, poor communication about availability and shocked in the attitude of leaving when we had a booked viewing appointment. I have never experienced attitude like this before...and will be reporting bad review for this estate agent across all platforms and review sites. After making arrangments to arrive and left with a message stating "had to go to deal with another viewing" is ridiculous and cannot urge potential property buyers enough to stay clear of dealing this estate agent. I was rathet looking to review with a minus 1star but could not see negative available to choose. Will never deal with or advise anyone to deal with this estate agent in any way. Dont waste your time!

Fantastic experience: When you get service from an estate agent the first thing you are concerned with is the feeling of 'trust', and in that regard, we are very lucky to have been served by the Enfield office (181 Chase Side). We've purchased our house by their help. We find the staff in the Enfield office, in particular, Stirling Clark, highly professional, highly trustable, quick/responsive, positive and highly helpful. thanks again guys for everything Dr Ali Sahin

Fantastic experience: Recently sold my home though James Hayward. Julian and Dee have always been helpful and courteous at all times and most importantly returning calls when they say they will. Selling my home was an emotional journey but they made the whole process stress free which I am very grateful for.

Fantastic experience: I have recently sold a house though James Hayward. Julian, Stirling and them Sales team assisted by the ever helpful Dee were excellent. It's been a difficult time with the Brexit fiasco pulling the market in all directions but we got there in the end. Why 5 stars? Well a very competitive price, detailed local knowledge and a never say die attitude helped but it was the willingness to make themselves available to help whenever it was needed that finally got us over the line. Great work and I wouldn't hesitate to recommend them to anyone.

Fantastic experience: We would like to thank Stirling, Dee and the rest of the team @ James Hayward for the Sale of our property they were Supportive, Professional and understanding of their Clients needs, brilliant service well deserved 5 stars. Would recommend without a doubt.

Fantastic experience: Friendly and efficient service. Just purchased a house through them and found the whole thing as easy as pie. Many thanks to my new neighbours.

Fantastic experience: Just purchased a property through James Hayward and found the staff excellent. Julian and Dee were very helpful and understanding. Great team.

Fantastic experience: If you're looking to sell a property in Enfield I would highly recommend James Hayward. They employ the services of a professional photographer so our flat looked fabulous and got us a buyer quickly and for our asking price. Thank you Stirling, Julian, Lucy and Dee.

Fantastic experience: Exceptional service. Julian and his team achieved an early problem free sale on my property but unfortunately wIth my purchase through another agent, I had a lot of problems. But the team at James Hayward were always supportive and helpful through a very stressful time right up to completion. They really went the extra mile.

Fantastic experience: Great experience with this estate agent. Helpful, polite and proactive staff - they quickly found a buyer for my property and assisted throughout the process making it stress free. Thanks Stirling and Dee!

Fantastic experience: Top notch service. They are bang on the case and made moving a more pleasurable experience than it might have been.

Negative experience: This shop on Lancaster Road is a charity shop, not an estate agent. I know this because I went there to speak to someone about my property and was shocked to find a completely different shop and no agent in sight. I ended up going down the road to another agent. Fraudulent listing I'm afraid.

Fantastic experience: Many thanks to Julian and the team who handled the purchase of my brother's retirement flat and the sale of his house. If only all things in life could go so smoothly and be handled with the same professionalism shown to us. I would gladly recommend Justin Hayward to anyone who asks.

Fantastic experience: Many thanks to Julian and his team for selling my mum's house. Professional throughout, great service and great communication. I would highly recommend James Hayward Estate Agents.

Fantastic experience: Great service, Julian was a pleasure to deal with and very professional throughout the whole process.Excellent service. Thanks for all your help.

Fantastic experience: Thanks Julian, Vigorously pursued the chain to get the exchange done within deadlines, good communication skills and always keep us informed. Recommended.

Positive experience: I decided to go with James Hayward to sell my flat after reading their reviews on here. I was not disappointed. From the outset I felt that I was in good hands - the guys are very knowledgeable, reassuring and professional. My flat sale was relatively trouble free, and when there was an issue with the original buyer the team immediately got on it and found another buyer within days. I'd definitely recommend using James Hayward, the entire team are very personable, helpful and clearly know what they are doing - and are very good at it.

Fantastic experience: We needed to sell our property quickly as we had found a property we wanted to move to. John sold out house in less than a week! We are beyond happy with the service, the whole team has been superb!

Fantastic experience: James Hayward managed to get more money out of us than we wanted to pay. We are the buyer, so I guess as a seller that's pretty much what you want!! They are a very popular estate agent and they have very knowledgeable people. The 3 J's (Julian, John, and JStirling) of James Hayward work hard and you won't go far wrong with them. 5 *'s!!

Negative experience: I wouldn't even give 1 star but i have to... This is the most unprofessional agency i have ever had to deal with. My husband and I were at most 5-10 minutes late to a viewing due to traffic, and we had a long way to come, the agent Julian did not have the slightest courtesy to give us a call to see if we were near by knowing full well we'd confirmed the day previous and infact even confirmed on the day that we would be coming to the viewing, but instead just left. We knocked at the door for a few minutes and realised no one was there, and so rang the office and was told the agent should be there, i waited and saw a missed call and so called back immediately with no answer, i tried again and again no answer. We waited at the property for at least another 35 minutes until i called the agent again, to be told that he would not be coming back to show us the property. He claimed he waited 10 minutes, and was completely rude and disrespectful to me as a client, also i realise that Julian was lieing about the time he was there (1:55pm) because we had arrived by that time, and was at the door a few minutes before calling the office to ask if Julian is close by. If i had to guess he couldn't be bothered to even turn up at all for the last viewing of the day at that property. All in all rude, unprofessional and arrogant.

Fantastic experience: John and the team handled the sale and purchase of a flat for my parents, after previously selling and buying houses for myself. They are ultra professional and go the extra mile to make sure my parents were confident in their service and handled every step of the journey so it couldn't have been any easier. John was always on the case and exemplifies what a decent and hardworking agent should be, he goes way past what is the norm and as such I cannot recommend him enough.

Fantastic experience: Friendly, reliable and knowledgeable agents that put us at ease. Highly recommended.

Fantastic experience: Great experience! It was so refreshing to have a really good and communicative Estate Agent. Can't recommend James Hayward highly enough really. John and Julian were always helpful and easily contacted. Everything was actioned quickly. Many thanks

Fantastic experience: Very impressed with the team at James Hayward who helped us sell our house in Enfield. They are very knowledgeable, experienced and work very hard. We had most of our dealings with John and Julian who were both excellent but Stirling helped us on a few occasions as well, e.g. he did our valuation and advised on what to improve around the house before putting it on the market. They seem to work well as a team and communicate very well with each other and with other agents in Enfield and further afield to help you stay up-to-date with how your sale is progressing. I would highly recommend them to anyone wanting to sell a house.

Fantastic experience: From first viewing to completion James Hayward were patient, professional and cordial which was invaluable for a first time buyer! Couldn't recommend them highly enough and wouldn't hesitate to utilise their services again

Fantastic experience: Not usually one for reviews, but credit where credit is due. My recent experience with Julian, Stirling and John has certainly dispelled the myth that all estate agents are charlatans or cowboys. Not the case with James Hayward, these guys know their stuff. John Panico in particular, clearly has the expertise and local knowledge that made me feel that I was in the right hands. The honesty, commitment and professionalism from John and the team made the whole process as stress free as I could have wished for. Not only are they a credit to their profession, but in my opinion as a born and bred resident of Enfield, a credit to the community. Well done chaps, keep up the good work.

Fantastic experience: I recently purchased a property through James Hayward and would highly recommend them. John Panico showed us quality properties that suited our criteria and helped us find our perfect place. He was friendly and informative, and kept the momentum up when we had our offer accepted so that 11 months later when the chain was finally complete we could happily move into our property. Many thanks to John, Stirling and the team at James Hayward. I was also impressed with the charity work that they do, well done.

Fantastic experience: Excellent service. Knowledgeable and to the point professionals and a pleasure to deal with. Would not hesitate in recommending.

Fantastic experience: James Hayward Estate Agent in Enfield are not from the same mold as other agents..these guys actually care about their Vendors, go beyond their duties to ensure both parties are happy, price properties fairly and don't just look after "Cash Buyers" or "Investors". We purchased a property that was owned by a lady of 93 years young and they genuinely cared about her well being, ensuring she got the best price for her home and helped her to make the best decision on who to sell to, that being us :) They helped find the seller a retirement apartment too and i hear that she is very happy there, as we are here! They also put both parties in touch with a decent removal company. Since then they have helped my mother in law purchase a property and will also help as rental agents for her. I only wish that we had sold our first property through them, unfortunately we chose a lesser agent in Lancaster Road area who seemed to care more for the buyer rather than the vendor who is paying their fee! If only there were more agents like James Hayward, buying and selling property would be a pleasure, this is how it should be done!

Fantastic experience: I have recently sold my property with James Hayward and found everyone there exceptionally helpful, knowledgeable and willing to assist with every situation. John and the team are a very friendly group of people willing to go that extra mile in order to ensure that everyone involved is kept in the loop and happy with what is going on. I will definitely use them to sell my next property even though I am moving out of the area.

Fantastic experience: James Hayward have recently done a sale and purchase for my elderly mother. John Panico was our main contact and he could not have been more helpful. The service from the whole team was exemplary and it was evident from the first meeting that they prioritise the client's particular needs and circumstances and really do give a personal service. John kept us informed regularly, and is clearly experienced, knowledgeable and realistic. He even phoned a couple of weeks after the move to see how my mother was getting on, which she and we really appreciated. My sister and I have dealt with quite a few estate agents over the years and we both agree that James Hayward,and John Panico in particular, are the best we have come across.

Fantastic experience: James Hayward is one of the best Estate Agents in Enfield (if not the best). They are very professional and committed to providing an excellent service. I consulted John when I wanted to buy a property and also when I was planning to sell my house. He was absolutely fantastic; he answered all my questions clearly and and made me feel at ease during what is normally quite a stressful time for lots of people. John and the team are amazing at their jobs. They made the process much easier for me and I will always be grateful to them for that.

Fantastic experience: Very friendly service. Our estate agent really seemed to listen to what we wanted and took us to places that he knew we would like. Very professional at all times. Would highly recommend!

Fantastic experience: Julian never gave up trying to get my mother into her new flat. Always kept me up to date and very friendly. Would highly recommend. Jeremy Applegarth