Wilson Thomas
With over three decades of experience serving the Broadstone and Poole conurbation, Wilson Thomas stands as a premier independent estate agency committed to delivering exceptional service with a personal touch. Established in 1992 by local experts Richard Wilson and Justin Thomas, the firm has grown from a single Broadstone office to a dual-location powerhouse, maintaining deep roots in the Dorset community while providing comprehensive support for buyers, sellers, and investors alike.At the heart of Wilson Thomas is a team of seasoned professionals, including Chartered Surveyors and dedicated directors, who combine traditional values with a modern approach. Their extensive local knowledge ensures that every client receives tailored guidance, whether navigating the vibrant harbourside lifestyle of Poole, the family-friendly streets of Broadstone, or the quiet charm of Parkstone. This intimate understanding of the BH postcode areas allows for precise marketing strategies and effective negotiations, resulting in a proven track record of helping thousands of families achieve their property goals.Beyond residential sales and lettings, Wilson Thomas offers a robust suite of professional services designed to streamline the moving process. Clients benefit from independent, whole-of-market mortgage advice through their financial services partners, ensuring access to the best rates for first-time buyers, movers, and landlords. The agency also coordinates seamless conveyancing with trusted local solicitors and provides accredited RICS surveying services, including HomeBuyer and structural reports, giving clients peace of mind before they exchange contracts. For unique properties or those requiring refurbishment, their specialized Sale by Informal Tender service offers a structured, competitive bidding process that can yield superior results.Whether you are looking to discover the true value of your home, secure a decision in principle, or find your dream property, Wilson Thomas provides a reliable, transparent, and expertly managed experience. Their commitment to no-obligation valuations and clear communication makes them the partner of choice for anyone looking to buy, sell, or invest in the Dorset property market.
Opening hours
- sunday: 10h-14h
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: 9h-17h
Our comment from ImmoNetwork about Wilson Thomas:
Expertise in Poole, Broadstone & Lower Parkstone
Established in 1992, Wilson Thomas has built a strong reputation as an independent agency serving Poole, Broadstone, and Lower Parkstone in Dorset. The team consists of Chartered Surveyors and seasoned property professionals who combine traditional values with a modern perspective. Their deep local knowledge allows them to understand the nuances of different neighborhoods, from the harbourside lifestyle of Poole to the family-friendly streets of Broadstone and the quieter areas of Oakdale and Canford Heath. This local immersion ensures that they provide realistic valuations and effective marketing strategies tailored to each specific area.
Comprehensive Residential and Commercial Services
Beyond standard residential sales and lettings, Wilson Thomas offers a broad spectrum of professional services. Their portfolio includes valuations, financial services, and conveyancing, providing clients with a one-stop solution for their property needs. They also offer expertise in planning consultancy and support for probate sales, which is particularly valuable for clients navigating complex legal or emotional circumstances. By handling multiple aspects of the transaction, they streamline the process and reduce the fragmentation often experienced when using separate providers.
Transparent and Responsive Client Communication
Client feedback consistently highlights the agency's exceptional communication standards. Customers frequently mention how the team keeps them informed at every stage, from the initial valuation to completion. Agents such as Justin, Simon, Daisy, Danny, and Mark are noted for their responsiveness, often answering queries promptly and providing regular updates. This transparency helps build trust, allowing clients to feel confident and secure throughout what can be a stressful process. The team is described as straightforward and honest, providing clear advice without pressure.
Dedication and Personalized Support
Wilson Thomas is highly regarded for its personalized approach, where clients feel genuinely valued. The staff is praised for going above and beyond to ensure smooth transactions, whether by chasing solicitors, coordinating with other agents in a chain, or offering advice on local contractors. This dedication is evident in their ability to handle difficult sales, such as probate cases or properties with complicated chains, with professionalism and empathy. Many clients have returned to the agency multiple times, citing the consistent quality of service and the supportive, non-pushy atmosphere as key reasons for their loyalty.
Wilson Thomas: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 191 reviews
Fantastic experience: Selling your property can be a daunting prospect so we asked around locally for recommendations. Wilson Thomas came out on top for their friendly and non-pushy approach. They didn't disappoint. Their service from start to finish was exemplary. The valuation by Simon was professional, respectful and realistic. We had total faith in his judgement due to his longstanding employment in the industry, his knowledge of the locality and his honest and straightforward approach. We were lucky enough to secure a sale on the first day of viewing to a local couple. Communication with the office was excellent. Any query or worry was answered in a very timely manner, even when you assumed that the office had closed for the evening Justin would be straight back with an email and an answer for immediate reassurance. We were able to conveniently communicate with our buyers through him and vice versa which we found extremely helpful. On the day of exchanging contracts Justin was immediately on the phone to congratulate us. In this digital age it is so refreshing to come across such a personal one to one service where you are made to feel valued. The estate agent that we were buying through were often difficult to get hold of which can be upsetting and frustrating at times. They could certainly learn a thing or two from Justin and his team. If you are looking to sell a property do not hesitate. We would highly recommend Wilson Thomas. They will be with you all the way.
Fantastic experience: Danny at the poole branch was wonderful, due to unforeseen circumstances I had to take my house off the market. I couldn't have had better service from them. Would highly recommend them.
Fantastic experience: We recently purchased our first home through Wilson Thomas and could not have asked for a better experience. Simon, Daisy and the team were professional, responsive and straightforward from our first viewing right through to exchange. Communication was excellent throughout, we always knew where things stood, and any questions were answered quickly and honestly. As first time buyers we really valued how smooth they made the whole process feel. Highly recommended.
Fantastic experience: From the first contact through to completion, Justin, Daisy, Simon and the team have been so friendly and helpful at every step. They went out of their way to assist when issues arose in the process. Highly recommended.
Fantastic experience: Danny at Wilson Thomas was very understanding, helpful and supportive throughout selling a probate property, guiding us through the process. We were thrilled to have his attitude to making a smooth transaction too. We feel very lucky that things went so well. Big thank you from the whole family.
Fantastic experience: FTB - Daisy was absolutely brilliant. Excellent communication and nothing was too much trouble. Thank you so much!
Fantastic experience: The best estate agent in Broadstone! If you’re looking to sell your property in or around Broadstone, then these are agents you need. Professional, informative, knowledgeable and they tell you straight, not your typical estate agent experience. Highly recommended.
Fantastic experience: Great to deal with and property sold quickly
Fantastic experience: Excellent experience at Wilson Thomas. Daisy was helpful and cheerful. Nothing was too much trouble. She always had time for me and was happy to share her great knowledge. The rest of the team were exceptional too. I would thoroughly recommend using them.
Fantastic experience: Danny, Mark and Wendy provided a first-rate service handling the sale of my mother's apartment in Poole. They were very communicative and helpful, with frequent and timely updates. The final sale of the property was straightforward, with no problems. I am grateful for their professional service. Mark Welch
Fantastic experience: From the very start of the process, Simon Holt and his team at Wilson Thomas were friendly, efficient and highly professional. The property was photographed and presented to a very high standard. Marketing was instant. In a short space of time the property was sold subject contract. During this period, Wilson Thomas helped with key access for contractors. Nothing was too much trouble. Within 6 months contracts were exchanged and the sale completed. I highly recommend Simon and his team.
Fantastic experience: Excellent service from Justin and the team , was kept informed of the progress of the sale of my property would highly recommend , very friendly and professional
Fantastic experience: Buying a property through Daisy, Simon, and Justin at Wilson Thomas was a great experience. From the many property viewings we attended to finding the right home and seeing the purchase through to completion, they were friendly, responsive, and helpful throughout.
Fantastic experience: Great experience from start to finish. Simon and the team were professional, helpful, and always ready to answer any questions. Highly recommend! Thank you again!
Fantastic experience: We have just exchanged on the sale of our property in Broadstone. Thanks to Daisy, Justin and the WT team for their help and assistance in getting us to this point. HIghly recommend
Fantastic experience: The process of buying my first house was super smooth thanks to Daisy & Justin at Wilson Thomas. Communication was fantastic and the team were always friendly and helpful. Highly recommend!
Fantastic experience: Phenomenal experience with Simon and the whole team at Wilson Thomas. Highly communicative, efficient and upfront. They took all the stress out of the process. I recommend them unreservedly.
Fantastic experience: The staff are really helpful and friendly. Simon in particular was very helpful as he kept in contact with the other estate agents and also chased up the solicitors for us. I would recommend using them to people thinking of selling their homes.
Fantastic experience: Excellent service all round, professional, friendly, special thanks Justin and Daisy for their patience and kindness.
Fantastic experience: Huge thanks to Justin, Daisy & Simon for all their help selling our house and always being a pleasure to deal with. They secured an offer on our house around a week after going on the market and always kept us updated throughout the selling process and helped smooth out delays with our chain. Would happily recommend
Fantastic experience: I cannot rate the service we received from Simon and the team at Wilson Thomas, Broadstone, highly enough. My mother has just moved to Broadstone, buying her flat through Wilson Thomas, and throughout the sale, Simon has been supportive, helpful and very proactive whenever issues have arisen. I would thoroughly recommend Wilson Thomas of Broadstone.
Fantastic experience: I cannot recommend Justin Thomas of Wilson Thomas Estate Agents in Broadstone highly enough! Right from the valuation of my mother's flat through to the completion of the sale Justin was professional, understanding and excellent at his job. Thanks go to the whole team in Broadstone and I won't hesitate to use you again in the future.
Fantastic experience: Many thanks to Simon and colleagues for guiding us through a long and difficult sale process. His help is much appreciated and I would recommend Wilson Thomas to anyone looking for an agent.
Fantastic experience: We honestly couldn’t recommend Daisy and the team at Wilson Thomas highly enough. From start to finish, they were absolutely amazing during both the sale and purchase of our houses. Daisy was professional, knowledgeable, and genuinely supportive throughout what can be a very stressful process. Communication was excellent at every stage, we were always kept informed, nothing was ever too much trouble, and any questions were dealt with quickly and clearly. Wilson Thomas went above and beyond to make everything run as smoothly as possible, and their expertise and dedication really showed. We felt completely confident and looked after from day one. If you’re looking for an estate agent who truly cares and delivers outstanding service, we wouldn’t hesitate to recommend Daisy and Wilson Thomas. Thank you for making the whole experience so positive!
Fantastic experience: I had a very long drawn-out sale and purchase. Mark was excellent throughout and kept everyone regularly updated, the service I received was exceptional. I cant recommend them enough. The best estate agents in Ashley Cross!
Fantastic experience: Excellent service from Wilson Thomas. Simon and all the staff were professional, proactive, and kept us informed throughout the sale. Everything ran smoothly from start to finish. Highly recommend!
Fantastic experience: Mark and the team have been super helpful throughout the whole process, from spending half a day taking me around as many properties that fitted my ideal criteria, to guiding through the whole process, and even jumping in to chase solicitors and push things forward as quickly as possible over the Xmas period. Great team all round
Fantastic experience: I can honestly say that Danny Kempton and Mark Phillpotts conduct themselves with the utmost integrity. The service they provide is highly professional and completely transparent. I would not hesitate to recommend Wilson and Thomas to anyone seeking to sell their property through an independent estate agency.
Fantastic experience: A great purchase experience. Danny, Mark & Wendy were very helpful and kept us informed of any new information all through process. Extremly grateful for their professionalism and friendliness. Highly recommended.
Fantastic experience: Danny and all the team could not have been more helpful and professional with regards to me with my house sale. Thank you all so, so much happy new year all. I would recommend Wilson thomas to all.
Fantastic experience: We have had a fantastic experience purchasing our new home through Wilson Thomas. Simon was always on hand to make sure that everything progressed smoothly. Any queries were answered quickly and comprehensively. I would highly recommend Simon and the team.
Fantastic experience: I would highly recommend Wilson Thomas Estate Agents. Simon and Daisy were great to deal with throughout the sale of our house and helped make the whole process run smoothly. I wouldn’t hesitate to go with them again.
Fantastic experience: The staff in Broadstone were extremely helpful to us while we were navigating a probate sale in a retirement complex from a distance. We could not have asked for a better service.
Fantastic experience: From the outset we felt confident given that this is a very stressful process. Viewings were arranged at our convenience. They worked hard to find a buyer and stayed with the process pushing hard to a satisfactory outcome.
Fantastic experience: From the first viewing to the day of completion, Danny and the team have been great. This is our first property and the communication was brilliant and professional, if we needed anything then the team were ready to answer, I would happily recommend Wilson Thomas to anyone in the future!! Many thanks to the whole team!!
Fantastic experience: Wilson Thomas have been great with us purchasing our first property. They have always been very informative and respond to us within a timely manner, Daisy, Simon and Justin have all done their best and Daisy was very lovely at our viewings. Great experience.
Fantastic experience: A very positive experience with Wilson Thomas on the purchase of my new home both Simon and Daisy are very professional and would certainly recommend Wilson Thomas
Fantastic experience: We highly recommend Wilson Thomas, Lower Parkstone, Poole. Mark has spontaneously kept us informed of all updates during the sale of my father's property, his communication has been second to none, and Marks colleagues have also been very helpful when needed. Thank you again Mark and his team for all of your help in the execution of the sale of my Father's bungalow!! from a very happy customer ....
Fantastic experience: I have recently had an excellent experience selling my property through Wilson Thomas Estate Agents. The branch at Ashley Cross Poole work brilliantly as a team. From my first meeting with Danny who advised me on the selling process, setting a realistic valuation and helping on how to present my property for photographs. To Mark who was professional and friendly. He kept me informed at every stage of the selling process, offering advice when needed, whilst also liaising regularly with my solicitor, which really made me feel at ease. Mark promptly replied answering any questions I had, and he was very genuine and supportive. I can’t thank Wilson Thomas enough for helping me through this process, and I would highly recommend them to anyone hoping to sell or buy a property.
Fantastic experience: I can highly recommend Wilson Thomas. Whilst acting as the agent for our property they repeatedly went above and beyond when working with both ourselves, prospective purchasers and our final vendors. They have always been in contact and provided a superb level of customer service and support. I have not failed to be impressed by their professionalism and care at any stage of the process and they acted quickly when our first sale fell through resulting in the property only being back on the market for a number of days. Fantastic service from start to finish.
Fantastic experience: Wilson Thomas in Lower Parkstone did a great job selling my son's flat. Communication was brilliant - good feedback from every viewing, all phone calls and emails responded to promptly. Danny, Mark and Wendy were always friendly and helpful. I would definitely recommend them.
Fantastic experience: Danny has been amazing and so helpful. I would highly recommend Wilson Thomas to deal with the sale of property locally in the Poole area.
Fantastic experience: I have had to sell my sister's house in Corfe Mullen following her passing away last year. In addition to the many other legal and emotional issues that needed to be dealt with selling a house from afar, I live in Greater Manchester, added many other practical problems. Simon Holt and the rest of the team at Wilson Thomas proved to be a very good choice for me as they have handled everything extremely professionally and efficiently. This included speedily finding a second buyer when the first one dropped out, making house visits to make sure everything was in order recommending local contractors, e.g. lock & door fitters, gardeners, plumbers, house clearance, to resolve various problems that came up; all of which would have been easy enough if I had been local but become, potentially, ten times harder when you're 250 miles/5 hour drive away. Simon made sure I was constantly updated with developments and made the whole process as stressless as I could have hoped for, I couldn't recommend them more highly.
Fantastic experience: Fantastic estate agents that helped me find my ideal home. There were some issues getting paperwork from the seller but they wee able to chase for them and make the move in possible quite quickly.
Fantastic experience: Daisy was absolutely amazing, communication was amazing, she was always on top of everything, always answered my questions and always kept me in the loop. I would highly recommend Wilson and Thomas.
Fantastic experience: I'm writing to express my sincere appreciation for the exceptional service provided by Wilson Thomas throughout my property transaction. I was particularly impressed by your team's proactive approach in finding the perfect buyer for me. Despite any challenges that arose, your extensive experience and persistent efforts in repeatedly sourcing suitable buyers made all the difference. The professional advice you provided was invaluable. I'd be delighted to share this positive experience through a Google Review. Please send me the direct link to your review page at your earliest convenience. Many thanks again to Danny, Mark and the entire team for your outstanding service. I won't hesitate to recommend Wilson Thomas to all my friends who may need property services in the future. Thank you
Fantastic experience: We were very happy with Wilson Thomas Estate Agent and their professionalism with selling our home. Danny , Mark and Wendy were friendly, approachable and kept us up to date with the latest progress of the sale of our property. They were very quick to have our property marketed on Rightmove and social media. Great work guys and a great team.
Fantastic experience: Wonderful experience with Wilson Thomas. Daisy has been outstanding and just a joy to deal with, positive, friendly and efficient. Seamless. Thank you very much.
Fantastic experience: During the purchase of our property in January 2025, Daisy was extremely helpful with the necessary arrangements, and helped with updates during the purchase, and even ensuring satisfaction after completion.
Fantastic experience: Thank you to Danny, Mike and Wendy who helped the sale of our house to go smoothly, we sold quickly within a month and we were always kept updated and informed.
Fantastic experience: We had the pleasure of meeting Simon and he was very down to earth and straight to the point. Very friendly and to be fair if we had met him before going with another estate agent for selling our property we would have gone with them. However our experience buying a property with them was great
Fantastic experience: Justin, Simon, Daisy and Mike helped with both my Sale and Purchase of a new property. They have been professional from start to finish and always kept me in the loop and communicated regularly. If you're looking for an estate agent and need a highly experienced, highly motivated and top quality outfit, these are your guys.
Fantastic experience: Justin, Simon and Daisy were always very helpful with my purchase. They assisted at getting the exchange and completion date in before the 1st April to beat the stamp duty change. Simon was really good at supporting both the vendor and myself, ensuring that the solicitors kept the deal on track. Always good coms and called back of i missed them etc. 5*
Fantastic experience: We were very pleased with the team at Wilson Thomas when they sold our house. We mainly dealt with Justin and Daisy, but if we spoke to anyone else in the office they were always helpful, friendly and professional. Justin dealt with the process after the sale seamlessly, and we had a very quick exchange and completion. I have already said I would look to work with them again in the future.
Fantastic experience: Daisy and the team at Wilson Thomas were very professional. A real pleasure to deal with. Answered all our questions we had about the property. They were always accommodating.
Fantastic experience: Danny was incredibly helpful and professional when we were buying our first house. Without his guidance and support it would have taken us a lot longer. Would definitely recommend Danny and the team at Wilson Thomas for anyone looking to buy a house. Thank you very much
Fantastic experience: Great buying experience with Justin. Nothing was too much trouble.
Fantastic experience: A very friendly, professional and helpful team, offering fast responses to queries and supporting challenges that may arise in the selling process effectively. I'm very glad I chose this agent to sell my property.
Fantastic experience: Excellent service, can't fault the communication and support throughout the sale transaction.
Fantastic experience: I am delighted to give Wilson Thomas (Parkstone branch) five stars. My son bought a property with their help and they could not have done more to make it happen to his timescale. Particular thanks go to Danny Kempton, who was totally professional, reliable and supportive, ensuring that the purchase went through before Christmas, as we requested. Buying a property can be stressful - especially when buying for the first time - and we are very grateful that Danny took most of the strain out of the process and provided reassurance and information when needed. We would certainly recommend Wilson Thomas if you are considering buying or selling a property.
Fantastic experience: My house sale journey was far from straight-forwards but Justin, Simon, Louise & Daisy were brilliant from start to finish. Excellent communication, sound advice & very supportive.. cant recommend highly enough.
Fantastic experience: Justice and the team were great. He got a buyer for our house in less than three days. It went through to exchange with only a small hitch, that Simon sorted in no time. I've bought and sold four houses with them with little or no problems. Highly recommend them.
Fantastic experience: From viewing our house for the first time to completion, Wilson Thomas were extremely helpful, friendly and efficient. Justin, Daisy and Simon were always quick to respond and went above & beyond for us, especially in the final weeks where they tirelessly assisted in arranging a prompt exchange and completion. Their properties for sale are gorgeous - trust us, we bought one! - and their teamwork provides a brilliant service.
Fantastic experience: We have just purchased a house through Wilson Thomas and we were really impressed with the service we received, particularly from Simon, Justin and Daisy. We were kept up to date at all times and as we neared exchange and completion they were consistently on the case, chasing who needs chasing and making sure everyone knew the current status to get things progressing as quickly as possible. Would definitely recommend them to anyone looking to buy or sell.
Fantastic experience: We found the whole process of dealing with Wilson Thomas extremely professional. Their friendly and informative staff were very helpful and could not assist enough in the selling process of our home. Justin Thomas we found to be a pleasure to work with and couldn't do enough to help in the sale of our three bedroom house in Poole.
Fantastic experience: Excellent service from start to finish selling our mother's property, Justin was extremely helpful keeping us up to date though the process highly recommended and would definitely use them again thanks to you all ...
Fantastic experience: Justin has gone above & beyond to ensure everything was well communicated & as stress free as possible. During the move I was widowed & their extra understanding was very much appreciated. Can't recommend them highly enough.
Fantastic experience: Throughout the entire process Wilson Thomas were positive, supportive and informative. Highly recommend and would personally use them again should we need to.
Fantastic experience: Justin, Simon and Louise did a great job from start to finish, sometimes going above and beyond to ensure the sale didn't fall through. Their many years of experience showed. We can thoroughly recommend them.
Fantastic experience: The process of buying through Wilson Thomas has been really easy from start to finish. They have been very accommodating with viewings and quick to answer any questions we had. During the offer process, they kept the lines of communication open to ensure we could agree on something mutually agreeable.
Fantastic experience: Great experience viewing with Daisy Double, she was super positive and nice to deal with.
Fantastic experience: Mark was absolutely excellent. From when we had our offer accepted through to exchange and completion. We can't recommend him highly enough. He went above and beyond. Thank you Mark! Clare and Brad Cooper.
Fantastic experience: Bought a flat through Wilson Thomas who had the listing. Dealt with Mark who was very helpful along the way and kept me updated throughout. A decent experience of what can be a stressful time. Thanks Mark.
Fantastic experience: I recently completed on a purchase of a property through Wilson Thomas and highly recommend! Danny was exceptional throughout the whole process, keeping me updated every step of the way. I will definitely be using them in the future when I come to sell. Thank you so much Danny!
Fantastic experience: Thanks so much to Mark and the team at Wilson Thomas. A speedy and professional sale of my property. I have also bought a property with the same team 5 years ago, which went just as smoothly. I can highly recommend.
Fantastic experience: I would like to recommend Danny Kempton to anyone who is selling (or buying) a property. Mine hasn’t been the smoothest of journeys but he has been the most patient and supportive throughout. He smoothed a lot of waters between solicitors and making the sale better for both me and the buyer. Thank you Danny!
Negative experience: I'm looking to move near to Wimborne and found a property I wanted to view in Broadstone. I spoke to Simon on 7th August who was extremely rude & unhelpful and told me the owner of the property would not under any circumstances accept a viewing unless my property was on the market. That I can accept but he then suggested I purchased it unseen! I said there was no way I would do that so he said "well you won't be buying it then" I have viewed several properties in the Wimborne area recently and never been spoken to in this manner. I pity the vendor.
Dear Tessa
I was disappointed to read your review as you can see we have a great reviews from our customers. Unfortunately the seller of the property that you wanted to view wont accept viewings from buyers that aren't on the market yet. This is not always the case with our sellers but once you have put your home on the market and ideally found a buyer we would be pleased to show you over as per our clients instructions. If our memeber of staffs explanation didn't come over in a correct and professional manner I can only apologise to you. I wish you good luck with your search for a home your sincerely, Justin Thomas
Fantastic experience: The staff at Wilson Thomas Parkstone and Broadstone, kept us informed at every step, actively progressed everything with our buyer, the seller of our new home and all the solicitors. Their involvement made our experience of buying and also selling through them, as stress free as they could, and we felt very much supported by their professional and experienced team.
Fantastic experience: Have just exchanged on the purchase of a property through this agent. First class, efficient and very friendly service and I would not hesitate to recommend them to vendors and purchasers. We were kept informed along the way with courtesy calls and everything went so smoothly - thank you so much Justin and team, much appreciated during what can be a fairly stressful time.
Fantastic experience: We found Wilson Thomas to be excellent from start to finish. We mainly dealt with Lousie who was always willing to go the extra mile as with Simon and Justin always helpful. We would thoroughly recommend. Steve & Sue
Fantastic experience: Excellent service, kept me up to date on purchase, always called back, dealt very well with difficult solicitors.
Fantastic experience: Really happy with the service provided, always friendly and helpful. Thank you!
Fantastic experience: Great communication and made the sale of our flat a non stressful experience. Kept informed all along the sale process. Thanks to Danny who dealt with our sale. Highly recommended.
Fantastic experience: Best experience ever in purchasing a property. The staff at Wilson Thomas, Broadstone are professional and friendly. Having explained our requirements they managed to find us the perfect property which matched They were also on the ball during the legal purchasing and kept us updated throughout the process. Thank you.
Fantastic experience: We were really happy with all of the service from Wilson Thomas. Louise was very helpful and had a good understanding of what we were looking for, we loved that she got excited about the property with us. The team were really flexible in terms of viewing and calls. Communication was perfect and they were very knowledgeable about the properties they showed us. One thing I would like to see moving forward would be to offer online virtual tours of the properties. Thank you for your great service.
Fantastic experience: Very pleased with the service we received selling my late parents house. Simon is very professional and knows the local market very well and doesn’t over inflate the selling price just to gain business. We had regular updates throughout the whole process. We were dealt with sensitivity of our circumstances Would definitely use them again if the need ever arises
Fantastic experience: Very happy with the service received from Simon and the team during the purchase of our new home. We were kept updated every step of the way and any queries wee quickly resolved. Thanks for all of your help.
Fantastic experience: Great service throughout our first time house purchase. Fast to respond and helped wherever they could.
Fantastic experience: Excellent service throughout purchase. Low pressure sales approach at viewings and great communication throughout process.
Negative experience: We viewed a house in Broadstone with Simon. The house wasn't to our liking when seen in person compared to the pictures. We opened the blinds (which were closed) to look at the garden view and assess the windows - and the blind came off it's fixture. We apologised for this, even though seems the blinds were already broken. He was so beyond rude and unprofessional. He literally chased us out the house saying that we were wasting his time because we didn't like the house. We as buyers are allowed to 'not like a house' after viewing it. He refused to let us see the loft - stating that 'you can put an offer in and view it for a second time if you want to go in the loft.' He did not let us see the garden either as it was 'wasting his time'. Absolutely do not recommend using them as an estate agents. Simply cannot state just how unprofessional this whole experience was.
Negative experience: Most unprofessional viewings my partner and I have ever been on. We viewed a property in Broadstone with Simon. During a viewing I pulled the fitted blind up to look in the house's back garden and check the road/cars passing by. However, when I tried to open the blinds it came off it's wall fixing (it obviously wasn't fitted properly). I apologised profusely to Simon. As a viewer I really think we should be allowed to open blinds/look in fitted wardrobes/go in the loft. All of these things matter as a potential buyer. In comes Simon who very aggressively tells me off and from then on had a very inappropriate, unprofessional demeanor about him. He basically chased us out the door! Simon went from friendly to aggressive and made us feel very uncomfortable.
Dear Rory, Further to your comments I am sorry to learn about your experience whilst viewing the property, as you will see from our reviews we offer a first class service so I am surprised and disappointed to read your comments, if you would like to discuss this in person please do contact me. Yours Sincerely Justin Thomas
Fantastic experience: I have had a fantastic experience selling my home through Wilson Thomas, would highly recommend.
Fantastic experience: My brother and myself have recently sold my father’s property after he moved into a care home. A first class and friendly service from the initial valuation by Justin to the continuation of the sale to its conclusion by Simon. I cannot rate these agents highly enough and the reason we have used them before and will do so again. Simon has been personable, proactive and professional throughout and worked hard on our behalf. Thank you.
Fantastic experience: My main contact was with Simon but Justin too was great and able to assist fully when Simon was unavailable. Both of them were professional, helpful, kind and understanding. I would definitely recommend and use them again.
Fantastic experience: Simon, Justin and everyone at Wilson Thomas have been great, helpful throughout, giving advices not only on the selling but when we have needed advice on other properties we have been interested in. Calling to check in and keep us updated on the progress of the sales.
Fantastic experience: We have received great service from Wilson Thomas and especially Danny who has been dealing with our sale, he has kept us informed the entire time and has always been at the end of the phone when needed would definitely recommended and use again if we were selling another property
Fantastic experience: The team at Wilson thomas have really pulled out all the stops with the sale of my property , numerous viewings ,excellent negotiating skills and a good price achieved in difficult times , thankyou to Justin and the team
Fantastic experience: Very happy with the service received when selling my flat. Quick and efficient with good communication.
Fantastic experience: I'd like to thank everyone at WT for their great personal service. I'd use WT again and highly recommend them.
Fantastic experience: Thank you to Danny and Wendy for being supportive throughout the whole buying process. Although this can be an stressful event, you have being very helpful and made me feel confortable at all times. Jose
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