Farrell Heyworth - Estate Agent Lancaster

Farrell Heyworth - Estate Agent Lancaster
18 New St
LA1 1EG, Lancaster
+441524532032

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 9h-14h

Farrell Heyworth stands as one of the premier estate agents in the North West of England, boasting over 30 years of experience providing outstanding service in Lancaster. Our team of property experts is ready to offer comprehensive advice ranging from free valuations to lettings and property management services.

When you choose Farrell Heyworth, you're selecting an estate agent dedicated to its clients. Our centrally located office in Lancaster is staffed by a well-trained team that combines local knowledge with cutting-edge technology to ensure your property is seen by the right audience at the right time. Your satisfaction is our top priority, and we are committed to making the buying and selling process as seamless as possible.

From student rental opportunities to luxurious country homes, we provide a diverse range of properties to suit all budgets. Lancaster is not only a beautiful historic city, but also an ideal place to invest, with a robust and growing real estate market. Come and see how we can assist you in achieving your real estate goals.

Our comment from Agencias Inmobiliarias about Farrell Heyworth - Estate Agent Lancaster:

Farrell Heyworth - Estate Agent Lancaster is a reputable agency known for its exceptional customer service and dedicated team, making property transactions a breeze for buyers and sellers alike. Clients frequently praise the staff for their professionalism, responsiveness, and helpfulness, particularly highlighting the outstanding support from individuals such as Nicole Lloyd, Angel Temple, and Alison Whiteside. These team members have been described as approachable, empathetic, and proactive, which has greatly contributed to a positive experience for many.

Reviewers commend the agency for:

  • Clear and prompt communication throughout the buying or selling process.
  • Professional and friendly interactions that make clients feel valued.
  • An understanding and supportive approach, particularly during stressful situations.
  • The ability to effectively resolve issues and answer queries in a timely manner.
  • A strong commitment to ensuring client satisfaction and facilitating smooth transactions.

While the overall feedback has been overwhelmingly positive, there have been some instances of mixed experiences, particularly concerning initial stages and contract clarity. However, the agency has shown responsiveness to this feedback and strives for constant improvement.

In summary, Farrell Heyworth - Estate Agent Lancaster is highly recommended for anyone looking to buy, sell, or rent property in the area, as they have a proven commitment to client service and satisfaction.

Farrell Heyworth - Estate Agent Lancaster: Reviews

4.8/5 (199 Reviews)
Lee Brown-mears Published on Google 1 month ago

Fantastic experience: Farrell and Hayworth were a pleasure to deal with they took care of everything for us, they were always just a phone call away, there employee Angle Temple couldn't do enough to help us, sending emails and calling us to ask about our Xmas and if there was anything we needed, she is a true asset to the company, thank you for all your help, and a big thank to Alison whiteside she was great to always chasing up the Conveyancer for us to see what stage they were at, they really have a great team at Farrell and Hayworth, we couldn't be happier.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review.

We’re delighted to hear how happy you were with the support you received throughout your move. It’s great to know that Angel Temple was so attentive and helpful, and that Alison Whiteside’s persistence in progressing matters with the conveyancers made a real difference. Both will be very pleased to read your kind comments.

Thank you again for recognising the efforts of the team — we truly appreciate you taking the time to share your experience.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Steven Grosvenor Published on Google 1 month ago

Fantastic experience: Lola at Farrell Heyworth has been brilliant helping me deal with my rental property. Nothing is to much trouble for her and she's always happy and positive.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review.

We’re delighted to hear that Lola has been so helpful in supporting you with your rental property. Being approachable, positive and willing to go the extra mile for clients is something we value highly, and it’s great to know Lola has delivered that for you.

We’ll be sure to pass your lovely comments on to her.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Usama Published on Google 1 month ago

Fantastic experience: I’ve had a great experience working with Bethan-Louise Dixon. She’s incredibly proactive and acts as a fantastic bridge between myself and the landlord. Communication is always lightning-fast, and she’s been super helpful in getting technical queries sorted quickly. It makes a huge difference having a coordinator who is this responsive and reliable!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your experience.

It’s great to hear how proactive and responsive Bethan-Louise has been in supporting you. Acting as a clear and reliable link between tenant and landlord is a key part of her role, and it’s wonderful to know that her quick communication and efficiency have made such a positive difference for you.

We’ll be sure to pass on your kind comments to Bethan-Louise and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Emma Papathomas Published on Google 1 month ago

Fantastic experience: These agents have been fantastic. Wonderful communication on bookings and feedback. They worked so hard to secure viewings for my father’s property. A special thank you to Nicole who was just fantastic in working hard to try and find the right purchaser for my father’s property in difficult circumstances. We appreciate all your support efforts and commitment. Emma

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to share such thoughtful feedback, Emma.

We’re really pleased to hear that you felt supported throughout the marketing of your father’s property, particularly in what you describe as difficult circumstances. Clear communication and consistent effort are so important, and it’s wonderful to know this made a difference.

Nicole will be especially grateful for your kind words — her commitment to finding the right buyer and keeping matters moving is something she takes great pride in. We truly appreciate your recognition of the team’s hard work.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Bailey Bird Published on Google 1 month ago

Fantastic experience: All of the staff I've seen and spoken to have been absoloutly brilliant, very understanding and have made the whole process a lot less stressful, whenever I have to move house in the future ill definately be doing so through them again, absoloutly wonderful. Thank you so much to Ben, Georgia and the rest of the staff we have dealt with to help us find our first home

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for such a heartfelt review.

We’re delighted to hear that the team made your experience feel less stressful and that you felt genuinely supported throughout the process. Moving home is a big step, and it’s great to know we were able to help make it a positive one for you.

Ben and Georgia will be especially pleased to read your kind words, and we’ll be sure to pass them on. We’d be more than happy to assist you again in the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

adam ellison Published on Google 2 months ago

Fantastic experience: We’ve had a really positive experience with our estate agent throughout our sale, and especially with Nicole Lloyd. Nicole has been brilliant from start to finish. She has kept in regular contact, answered our questions quickly, kept us updated on progress, and helped resolve queries as they came up. During what can be a stressful process, she has been reassuring, proactive, and genuinely helpful the whole way through. She has been a pleasure to deal with, and we really appreciated her support throughout the sale. We would happily use them again in the future and would definitely recommend them to others.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for such a thoughtful and detailed review.

We’re delighted to hear that your sale has been a positive experience and that Nicole Lloyd provided consistent, proactive support from start to finish. Regular communication, quick responses and steady reassurance can make a real difference during what is often a stressful process, so it’s wonderful to know you felt well looked after throughout.

Your recommendation and future confidence in using us again mean a great deal, and we’ll be sure to pass your kind words on to Nicole and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Scott Prouse Published on Google 2 months ago

Fantastic experience: I highly recommend Nicole Lloyd at Farrell Heyworth in Lancaster. She has been outstanding from start to finish. My property was sold within just two weeks, which exceeded all expectations. Communication has been excellent throughout — we’ve received regular updates and clear guidance at every stage of the process. Nicole has been proactive, professional, and genuinely committed to progressing matters as efficiently as possible. A smooth and well-managed experience — I wouldn’t hesitate to recommend her services.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for such a detailed and thoughtful review.

We’re delighted to hear that Nicole Lloyd delivered such an outstanding experience and that your property was sold within two weeks — a fantastic result. Clear communication, proactive progression and keeping clients fully informed are exactly what we aim to deliver, so it’s wonderful to know this came through at every stage.

Your recommendation means a great deal, and we’ll be sure to pass your kind words on to Nicole and the Lancaster team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Karen Smith Published on Google 2 months ago

Positive experience: Nicole Lloyd was very refreshing from start to finish during the buying of our cottage.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely feedback.

It’s great to hear that Nicole Lloyd was so refreshing to work with throughout the purchase of your cottage. Buying a home is a significant milestone, and having someone calm, positive and professional alongside you makes all the difference.

We really appreciate you taking the time to share your experience and will be sure to pass your comments on to Nicole.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Tom Published on Google 2 months ago

Fantastic experience: Great service and attention to the customers requirements. My point of contact was NICOLE LLOYD who was very professional, helpful and always made sure I was staying on track and within the guidelines of what I was looking for. Nicole ensured I was supported throughout the whole process, and although ended up finding a house through another party, Nicole ensured I was still supported and offered her help and support going forward, if I ever needed anything. Thanks Nicole, I certainly recommend anyone to you!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your thoughtful review. We’re really pleased to hear that you received such attentive and professional support and that your requirements were clearly understood throughout.

It’s great to see Nicole Lloyd recognised for her guidance, professionalism and continued support, even beyond the immediate transaction. That ongoing care and commitment is very much part of the Farrell Heyworth culture. Thank you for your recommendation and kind words.

Best regards
Jeremy Collins
Director
Farrell Heyworth

J Published on Google 2 months ago

Fantastic experience: We saw Suzanne at Vale Meadows, the new Oakmere estate in Lancaster. She was absolutely brilliant, gave us an incredibly detailed tour of the site, went through all our options and just so friendly. As first time buyers, we couldn't ask for a more friendly and supportive person to help us.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear how positive your experience was and that you felt so well looked after, particularly as first time buyers.

Suzanne’s friendly, informative approach and willingness to take the time to explain every option is exactly what we aim to deliver, and it’s great to know this made such a difference to your visit. Your feedback will be shared with her and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Victoria Makinson Published on Google 3 months ago

Fantastic experience: Suzanne was lovely to deal with. She made the experience easy and comfortable. I would definitely recommend her.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that Suzanne made your experience easy and comfortable.

It’s great to see her recognised for her approachable and supportive manner, and your recommendation is very much appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Hazel Smith Published on Google 3 months ago

Fantastic experience: I’ve found Bethan-Louise to be very helpful with the tenancy on my property. She replies to emails very quickly and handles any problems professionally. I have no hesitation in recommending her.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re pleased to hear that you’ve found Bethan-Louise to be so helpful and responsive in managing the tenancy on your property.

It’s great to see her recognised for her professionalism and prompt communication, and your recommendation is very much appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Melvins Fanatic 79 Published on Google 3 months ago

Fantastic experience: Nicole Lloyd has been absolutely fantastic and very reassuring. I'd definitely recommend her and the Farrell Heyworth team if you were wanting to sell your house. Shout out to Alison Whiteside too who is currently assisting me who has proven to be equally brilliant and like Nicole has answered all questions and addressed all concerns in a timely manner. - Reza

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you’ve felt so reassured and well supported throughout your sale.

It’s great to see both Nicole Lloyd and Alison Whiteside recognised for their professionalism, responsiveness and clear communication. Ensuring questions are answered promptly and concerns are addressed is central to the service we aim to provide, and your feedback reflects that perfectly.

Thank you for your recommendation and for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Riley White Published on Google 3 months ago

Fantastic experience: Fantastic and very friendly service from the team. Nicole Lloyd in particular was of great help. They were always happy to answer any and all queries I had and guide me through processes as a first time buyer. Very highly recommend!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you received such friendly and supportive service from the team.

It’s great to see Nicole Lloyd recognised for her help, especially in guiding you through the process as a first time buyer. Answering questions clearly and providing reassurance at every stage is something we place great importance on, and your recommendation is very much appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Tom Roberts Published on Google 3 months ago

Fantastic experience: Had a grand experience with Farrell and Heyworth. I was dealing Angel Temple who was extremely helpful and informative, always getting back to me quickly with updates and answers to all my questions. Would highly recommend and would be happy to use them again.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you had such a positive experience with Farrell Heyworth and that you felt well supported throughout.

It’s great to see Angel Temple recognised for her helpful, informative and responsive approach. Keeping clients updated and answering questions promptly is a key part of the service we aim to provide. Thank you for your recommendation and we’d be very happy to assist you again in the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Susie Published on Google 3 months ago

Fantastic experience: We just want to say a huge thank you to Suzanne Evans, who has supported us from start to finish throughout the entire new‑build buying process. Suzanne has truly gone above and beyond for us. From the very beginning, she has been incredibly accommodating, always happy to show us around and answer every question we had. Suzanne is the loveliest, friendliest and bubbliest person you could hope to meet—so approachable, which makes such a difference during a process that can otherwise feel overwhelming. It really does go a long way. She has been consistently responsive, always on hand when we needed guidance, and she made sure we felt reassured and informed at every step. Suzanne brought a personal touch to the entire journey, and that meant the world to us. Thank you, Suzanne, for everything you’ve done! From Susie & Jay

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review, Susie and Jay. We’re delighted to hear that you felt so well supported throughout your new build purchase and that the experience was made reassuring and enjoyable from start to finish.

It’s lovely to see Suzanne Evans recognised for her approachable, friendly manner and for the personal care she brought to your journey. Providing clear guidance, consistent communication and genuine support is exactly what we strive for, and your feedback reflects that perfectly. Your kind words will mean a great deal to Suzanne and the wider team.

Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

David Sobral Published on Google 3 months ago

Fantastic experience: Lee Eccles has been outstanding for the selling of my home, from communicating clearly and timely to handling potential buyers questions and guiding through all steps. Highly recommended

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you received such clear, timely and supportive service throughout the sale of your home.

It’s great to see Lee Eccles recognised for his communication, professionalism and guidance at every stage of the process. Your recommendation is very much appreciated and will be shared with Lee and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Gary Williams Published on Google 3 months ago

Fantastic experience: The whole process of purchasing our new build on Vale Meadows (phase 2) couldn’t have been handled any better by Suzanne Evans and her team (Gemma from the Morecambe office), from the initial tour of the show home to being handed our keys last Friday (09/01/26). Suzanne was in constant communication sorting out any inquiries we had and also sending us picture updates regularly which we thought was a nice touch. I would have no hesitation in recommending Suzanne or Farrell Heyworth

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to leave such a positive review. We’re delighted to hear that the purchase of your new build home went so smoothly and that you felt well supported from the initial viewing right through to receiving your keys.

It’s great to see Suzanne Evans and Gemma recognised for their teamwork, clear communication and attention to detail. Regular updates and being on hand to answer questions are so important during a new build purchase, and we’re pleased this made a difference to your experience.

Thank you for your recommendation and we wish you every happiness in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Natalie Ng Published on Google 3 months ago

Fantastic experience: I have recently purchased a house on Vale meadows. Suzanne has been amazing from my first visit. Nothing has ever been too much trouble. She has always been welcoming, friendly, helpful & easy to talk too, making the whole process so much easier.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that your home purchase has been such a positive experience and that you felt well supported from your first visit through to completion.

It’s great to see Suzanne recognised for her welcoming, friendly and helpful approach, and for making the process feel straightforward and approachable. Your feedback will be shared with her and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Hannah Alwan-Weston Published on Google 3 months ago

Fantastic experience: The Farrell Heyworth staff, particularly Nicole Lloyd who was our main point of contact, were incredibly helpful, supportive, pro-active and competent! It has been a genuine pleasure to work with them.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you found the team so helpful, supportive and proactive throughout your experience.

It’s great to see Nicole Lloyd recognised as your main point of contact, and we’re pleased that her competence and commitment made the process such a positive one for you. Thank you for taking the time to share your feedback.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Paul Keen Published on Google 3 months ago

Fantastic experience: Bethan Dixon has been absolutely brilliant with all aspects of my tenancy with Farrell Hayworth, I cannot praise her enough

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that Bethan Dixon has provided such excellent support throughout your tenancy. She will be very pleased to receive your praise, and your feedback is greatly appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

IMPULSE ONE Published on Google 3 months ago

Fantastic experience: Nina has been amazing throughout the whole process. From when we 1st viewed the house all the way to picking the keys up today :) She has brilliant communication skills and made us feel like we were valued and she kept us in the loop also each step of the way. Dads really happy with the house and its going to be fab having him close to us. Thanks so much again Nina . Tim and Greg

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review, Tim and Greg. We’re delighted to hear that the process ran so smoothly from the first viewing right through to collecting the keys, and that you felt well informed and valued throughout.

It’s wonderful to know that Nina’s communication and support made such a positive difference, and we’re especially pleased to hear how happy your dad is with his new home. Thank you for taking the time to share your experience and your kind words.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Sneeze Published on Google 3 months ago

Fantastic experience: Suzanne was a pleasure to deal with throughout the process of buying our new build home from Oakmere. We were kept updated with progress of the build and worked closely with the site to allow us safe access to the house during construction. Post completion Suzanne is never more than a friendly phonecall or email away to assist with any questions we might have and provide guidance to who we need to contact within the developers customer services department. We have no hesitation in recommending Suzanne, Oakmere and the Vale Meadows team at Farrell Heyworth to anyone looking to buy a new build home in Lancaster.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your thoughtful review. We’re delighted to hear that your experience buying your new build home at Oakmere has been such a positive one and that you felt well supported throughout the entire process.

It’s great to know that clear communication, regular updates and ongoing support both during construction and after completion made a real difference. Suzanne’s approach, along with the wider Vale Meadows team at Farrell Heyworth, reflects the level of service we aim to provide to all buyers.

Thank you for your recommendation and we wish you every happiness in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Lauren McCamley Published on Google 4 months ago

Fantastic experience: Me and my partner went to look at the vale meadows properties in August/September this year, after thinking about potentially buying our first home together. We were greeted by Suzanne Evans who was so friendly and welcoming to the site. She was extremely professional and explained everything about the site and all of their available properties. She let us look around the show home in our own time which gave us a great idea of the style and layout of the houses they had on offer. She showed us a property that was not yet released to the website but one she thought we would be interested in after explaining what we were looking for. We instantly fell in love with the house, the views and everything about the site. We were so eager to reserve instantly but we had to wait until it was released. As soon as it was released, Suzanne let us know instantly so we could reserve our dream home. We couldn’t be happier with the process so far, Suzanne has made it so smooth for us and is constantly in contact with us to let us know everything we need! We are currently aiming to move in the end of March 2026 and cannot wait!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to leave such a detailed and positive review. We’re delighted to hear how welcoming and supportive your experience at Vale Meadows has been, particularly as you take the exciting step of buying your first home together.

It’s great to know that Suzanne Evans was able to guide you so clearly through the development, understand exactly what you were looking for and help you discover a home that was the perfect fit. Keeping clients informed, supported and confident throughout the process is extremely important to us, and it’s lovely to hear how smoothly everything has progressed so far.

We wish you every success as you move towards your planned completion in March 2026 and look forward to continuing to support you on the journey to your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

pam hodkinson Published on Google 4 months ago

Fantastic experience: The all process of selling my bungalow and the on going purchase of my property on Vale meadows has been made so much easier and straight forward thanks to Suzanne Evans.She is very proffesional,knowledgeable but friendly and approachable an asset to your company.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re pleased to hear that both the sale of your bungalow and your ongoing purchase at Vale Meadows have been made easier thanks to the support you’ve received.

It’s great to see Suzanne Evans recognised for her professionalism, knowledge and approachable manner, and your feedback is a real testament to the high standard of service she consistently delivers.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Ian H Published on Google 4 months ago

Fantastic experience: Efficient & friendly service with great communications from Nicole Lloyd who has dealt with our sale which seems to be going very smoothly and with Joshua Lawson who did our original valuation. Glad we chose Farrell Heyworth to deal with our sale

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your positive review. We’re delighted to hear that your sale is progressing smoothly and that you’ve experienced efficient, friendly service with clear communication throughout.

It’s great to see Nicole Lloyd and Joshua Lawson acknowledged, and we’re pleased that the wider Farrell Heyworth team has given you confidence in choosing us to handle your sale. Thank you for taking the time to share your experience.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Denise Medcalf Published on Google 4 months ago

Fantastic experience: Angel was fantastic. During a house sale we went through a cancer diagnosis and unfortunate bereavement. I could if asked for a more empathic and caring person. Would recommend Angel in supporting clients who are vulnerable and their families.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your experience and for taking the time to leave such a thoughtful review. We are truly sorry to hear about the difficult circumstances you and your family faced during the sale, and we’re very pleased that Angel was able to support you with the care, empathy and understanding you deserved at such a challenging time.

Supporting clients with compassion and sensitivity is extremely important to us, and your comments about Angel reflect this perfectly. Thank you for your recommendation and for trusting Farrell Heyworth during such a personal and emotional period.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Charlotte Mann Published on Google 4 months ago

Fantastic experience: Thank you Angel for being such an excellent sales negotiator - professional, quick to respond, super clear and excellent communication throughout. Wouldn’t hesitate to recommend Angel and Farrell Heyworth - very smooth process and great service. Thanks so much.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your excellent review. We’re delighted to hear that you experienced such a smooth and well-managed process, and it’s great to see Angel recognised for her professionalism, clarity and responsiveness throughout.

Clear communication and a proactive approach are central to the service we aim to provide, so your recommendation of both Angel and Farrell Heyworth is very much appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Ashleigh Cann Published on Google 4 months ago

Fantastic experience: Everyone has been very kind and helpful throughout the entire process. Helped me to understand the things that have confused me! And have always been quick with email responses and phone calls. Angel Temple was my sales negotiator and she has been fantastic in ensuring everything has been where its meant to be and updated me at every step

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review. We’re really pleased to hear that you found everyone kind, helpful and supportive throughout the process, and that we were able to make things clearer whenever you needed guidance. It’s great to know that our communication — both by phone and email — helped keep everything on track.

Angel will be delighted to hear your feedback. Her careful updates and attention to detail are a real asset to the service we provide, and we’re glad she made the experience smooth and reassuring for you.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Phillip Atkins Published on Google 4 months ago

Fantastic experience: Excellent service, friendly staff. Made buying a home as stress free as possible. Angel was always able to quickly help me when I needed information.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review. We’re delighted to hear that you found the service excellent and the team friendly, and that Angel was able to support you quickly and effectively whenever you needed information. It’s great to know we helped make your home-buying experience as stress-free as possible.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Steven Smith Published on Google 4 months ago

Fantastic experience: We have just bought a house through Farrell & Heyworth in Lancaster and the whole thing went really smoothly. Buying a place can be a bit of a faff at the best of times but we always knew where we stood and what was happening next, which made a big difference. We dealt mainly with Lee and he was great throughout. Really easy to talk to, straight with us, and always came back with updates when we needed them. No pushy sales nonsense, just a decent bloke doing his job properly. He kept things ticking along between us, the seller and the solicitors, and made sure nothing got stuck or forgotten about. Whenever we had a question about the process, he explained it clearly so we knew what was going on. It all felt organised from start to finish and a lot less stressful than we expected. Overall, a really good experience and we are happy with how everything was handled. Big thanks to Lee for keeping it all on track and we would happily use Farrell & Heyworth again.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for such a thoughtful and detailed review. We’re delighted to hear that your purchase went smoothly and that you always felt informed and supported throughout the process. Buying a home can certainly feel overwhelming at times, so it’s great to know that Lee’s clear communication, straightforward approach and regular updates helped make everything feel organised and stress-free.

We really appreciate your kind words and are pleased that your experience with our Lancaster team was such a positive one. We hope you’ll be very happy in your new home and would be glad to assist you again in the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Mathew Harrison Published on Google 5 months ago

Fantastic experience: Nicole Lloyd was brilliant from Farrell Heyworth 5 stars

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your 5-star review. We’re delighted to hear that you had such a positive experience and that Nicole provided brilliant support throughout. Your feedback is very much appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

hannah drew Published on Google 5 months ago

Fantastic experience: We had our house on the market with 2 other estate agents, it was on for just over a year with huge reductions and no sales. We took a call from Joshua who was happy to take on the house and said he was sure he could get a sale, true to his word with in a month we had an offer accepted for the asking price we wanted thank you Nicole Lloyd & Joshua Lawson for all your hard work with the sale. Answered all my questions no matter how many and was always on the phone or email with a quick response. Thank you team FH!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review. We’re delighted to hear that Joshua and Nicole were able to deliver the result you’d been hoping for after such a long and frustrating experience elsewhere. It’s great to know that their proactive approach, clear communication and commitment to supporting you throughout made such a difference and helped secure the offer you wanted so quickly.

We really appreciate your kind words and are so pleased the team could make the process smooth and successful for you.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Jay Wellgate Published on Google 5 months ago

Fantastic experience: Good experience. Nicole Lloyd was very helpful and quick to respond to any questions I had. Would recommend.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that Nicole provided such helpful and responsive support throughout your experience. We really appreciate your recommendation and hope to assist you again in the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Debs Brookes Published on Google 5 months ago

Fantastic experience: After nine long months of trying to sell my rental, I can finally say it’s done and I honestly couldn’t have done it without Angel at Farrell Heyworth. She’s been an absolute star from start to finish so supportive through all the stress with my tenant, always checking in, keeping me updated, and somehow managing to keep the buyer patient and on board throughout. I also want to give a special shout-out to Nicole and Josh, who are always so professional and friendly whenever I call or pop into the office. The whole team really are a credit to Farrell Heyworth. It’s been a difficult journey, but their kindness, patience, and professionalism made it so much easier. Thank you all — you’ve been amazing!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review. We’re so pleased to hear that Angel, along with Nicole, Josh and the wider Lancaster team, provided such professional and supportive service throughout what sounds like a challenging sale. It’s great to know their patience, communication and commitment made the process easier for you and helped bring the sale to completion. We really appreciate your kind words and are delighted that everything has now successfully concluded.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Joanne Braithwaite Published on Google 5 months ago

Fantastic experience: Good communication and sustained commitment to sell my property, nothing was too much trouble for Nicole L who was always helpful and friendly

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that you were pleased with our communication and the team’s commitment to achieving your sale. We really appreciate your feedback and wish you all the best for the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Alex Masterson Published on Google 6 months ago

Fantastic experience: Bethan-Louise Dixon has been amazing helping us with renting out our property. She has also been fantastic when trying to iron out any issues that arise! Thank you :)

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind feedback. We’re so pleased to hear that Bethan-Louise has been such a great help in managing your rental property and resolving any issues quickly and efficiently. We really appreciate your comments and look forward to continuing to support you in the future.

Best regards
Jeremy Collins

daniel kenyon Published on Google 6 months ago

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ We’ve had an absolutely fantastic experience working with Bethan-Louise at Farrell and Hayworth. She has been nothing short of outstanding in managing our property — always friendly, professional, and incredibly efficient. Any issues or questions we’ve had have been dealt with promptly and with real care. Her communication is excellent — emails are always answered quickly, and she’s consistently approachable and helpful. It’s clear she genuinely cares about providing great service and making things run smoothly for both landlords and tenants. Bethan-Louise is a real credit to the Farrell and Hayworth team — we couldn’t recommend her highly enough!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful feedback. We’re so pleased to hear that you’ve had such a positive experience working with Bethan-Louise and that she’s provided friendly, professional and efficient support throughout. It’s great to know that her communication and attention to detail have made managing your property so smooth. We truly appreciate your kind words and recommendation and look forward to continuing to support you in the future.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Chris Ashcroft Published on Google 6 months ago

Fantastic experience: I used Farrell & Heyworth to purchase my property and have no hesitation in recommending them. I primarily dealt with Angel in the Lancaster office who was always highly professional, personable and polite. Her communication was excellent keeping me fully up to date at all times and chasing the vendors and vendors solicitors when necessary. In fact I wouldn’t have bought the property I did if she hadn’t persuaded me it was worth a look as I had already discounted it from looking on Rightmove. My dealings with the other office staff, although less frequent, were also always professional and polite.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review. We’re so pleased to hear that your experience buying through our Lancaster branch was such a positive one. Angel will be delighted to know her professionalism, communication and proactive approach made such a difference and even helped you find the right property. It’s also great to hear the rest of the team provided friendly and professional support throughout. We really appreciate your recommendation and wish you every happiness in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Kimberley Stokes Published on Google 6 months ago

Fantastic experience: Superb letting agency! I recently had some financial struggles and was unable to pay my rent on time, Bethan-Louise has been an absolute angel helping me through this situation. Her empathy towards me was so appreciated and she quickly did everything she could to help me. Her communications were timely and clear and she was an excellent "middle-man" between myself and the landlord. She understood how stressful my situation was and ensured that she came back to me.with a resolution quickly, this was so important to me and a huge weight was lifted off my shoulders. Bethan-Louise is a credit to the company and I feel confident knowing that if I should have any issues in the future, she'd be there to guide me through it. Thanks again Bethan-Louise, ur a super star!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review. We’re so pleased to hear that Bethan-Louise was able to offer the support and understanding you needed during a difficult time. Her professionalism and empathy really do make a difference, and we’re delighted to know she helped make things easier for you. We truly appreciate your kind words and are glad you feel so confident in the service provided by our lettings team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Vix Gee Published on Google 6 months ago

Fantastic experience: Pleasure to deal with Nicole. Kept us notified throughout. Always cheerful and professional. Really appreciated Nicole’s tenacity and professionalism through buying our house . Thank you! Vicky and Mike

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review. We’re so pleased to hear that your experience buying your home through Farrell Heyworth was such a positive one. Nicole will be delighted to know her professionalism, communication and cheerful approach made the process easier for you both. We really appreciate your kind words and wish you every happiness in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Phil Winstanley Published on Google 6 months ago

Fantastic experience: Angel from the Lancaster Bramch was very helpful in my move. Would recommend.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your 5-star review. We really appreciate your support and are delighted to know you were happy with the service you received.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Emma Bartlett Published on Google 6 months ago

Fantastic experience: Great experience. Angel was fantastic in helping me purchase my first home. She made sure I was kept informed every step of the way and was a pleasure to deal with. Thank you!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that Angel helped make your first home purchase such a positive and well-supported experience. It’s wonderful to know you felt informed and looked after throughout.

Best regards
Jeremy Collins
Director
Farrell Heyworth

G Wang Published on Google 6 months ago

Fantastic experience: We are very fortunate to have Angel Temple as our agent all along the way. She has been wonderful, efficient, professional and just excellent. Thank you for all the work.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely feedback. We’re delighted to hear that Angel has provided such excellent, efficient and professional service throughout your experience with us. We’ll be sure to share your kind words with her and the team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

kerry Published on Google 6 months ago

Fantastic experience: Angel was so kind, polite and friendly, she was very informative about the property I was enquiring about and the first agent who has let me know about discounted mortgage rates with some lenders through you. She took all my information to help with my property search and was extremely helpful taking into account feedback on viewings.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that Angel provided such friendly, informative and proactive service, helping you with your property search and keeping you updated throughout. Your feedback is greatly appreciated.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Jacqui Butler Published on Google 6 months ago

Fantastic experience: Angel at the Lancaster branch was extremely helpful , professional and very friendly, and made my house purchase experience stress free.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review. We’re delighted to hear that Angel made your house purchase such a smooth and stress-free experience and that you were pleased with the professional service from our Lancaster team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Tracy Highton Published on Google 6 months ago

Fantastic experience: Nicole Lloyd has provided a fantastic service in our purchase of a property in August this year. She kept us informed,communicated well and was so friendly,attentive and patient with her approach,given that the purchase was for my elderly Grandma who is 92 years old! She gave us all the time we required and ensured she obtained swift replies from the vendor when required. Thankyou Nicole for your wonderful service! We would recommend

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words. We’re delighted to hear that Nicole provided such a thoughtful and patient service during your recent purchase — it sounds like she went above and beyond to make the process smooth and stress-free for your Grandma.

We really appreciate your recommendation and are so pleased you were happy with the service from our team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Aliki Chapple Published on Google 6 months ago

Fantastic experience: I was wary of such a large estate agency, thinking it would be impersonal, but I’m happy to say I was mistaken. The Lancaster branch was very helpful in the selling of my house for a good price, and Nicole in particular went out of her way to reach me, even though I was by then living abroad, and had all sorts of practical difficulties resulting from my being out of the country. She was extremely kind, and very patient with my utter ignorance of how house sales actually work, and just hugely helpful in guiding me through the process.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing such a lovely review. We’re delighted to hear that our Lancaster team provided the support you needed and that Nicole made the process smooth and personal, even while you were managing things from abroad.

It’s wonderful to know that her kindness and guidance helped you achieve a successful sale — we really appreciate your trust in Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Rachel Gosling Published on Google 6 months ago

Fantastic experience: I used Farrell Heyworth for a particularly complicated sale of my house. All the staff were fantastic but I really do have to mention Nicole Lloyd who went above and beyond on many occasions throughout the sale process and made a difficult journey so much easier.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Farrell Heyworth, especially with Nicole. We always strive to provide excellent service, and it’s fantastic to know that Nicole was able to go above and beyond to help make your sale process smoother.

Thank you for trusting us with your sale, and we truly appreciate the feedback. Should you need any further assistance, don’t hesitate to reach out!

Best regards,
Jeremy Collins
Director
Farrell Heyworth

matthew stonier Published on Google 6 months ago

Fantastic experience: Recently purchased a house through this estate agent, Nicole Lloyd was extremely helpful throughout the process and she helped keep things moving. Would recommend. Thanks

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re really pleased to hear that Nicole provided such great support throughout your purchase and helped keep everything on track.

It’s wonderful to know you’d recommend us — we hope you’ll be very happy in your new home.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Susan Webb Published on Google 6 months ago

Fantastic experience: Having dealt with Nicole Loyd, she was very helpful with all our needs and worries. She acted very professionally., always returning our calls when needed.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that Nicole was so helpful and professional in supporting you with your needs and worries, and that she was always responsive to your calls.

We truly appreciate your feedback and thank you for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Peter Published on Google 6 months ago

Positive experience: Great service from Nicole Lloyd, she was very helpful throughout the process

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind feedback. We’re so pleased to hear that you were happy with the service provided and that Nicole was able to support you throughout the process.

Our team always aim to make every move as smooth and stress-free as possible, and it’s great to know this was your experience.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Harrison Dart Published on Google 6 months ago

Fantastic experience: We have been very impressed with the service provided by Farrell Heyworth - Angel in particular has been very helpful in our house purchase. She has been quick to respond and kept us updated throughout the process. We have been grateful to have such a friendly and proactive agent. We would be pleased to recommend Farrell Heyworth to anyone looking for an estate agent in the Lancaster area.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and recommendation. We’re so pleased to hear that Angel provided such helpful, friendly and proactive support during your house purchase.

It’s wonderful to know that her quick responses and regular updates kept you reassured throughout the process. We truly appreciate your feedback and are delighted you had such a positive experience with Farrell Heyworth Lancaster.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Joanne Malbon Published on Google 6 months ago

Fantastic experience: Angel is an absolute credit to your company. From initial contact to completion she has made this experience run so smoothly and efficiently. She worked so hard to get my house out there to viewers and showed people round with confidence and professionalism as she ensured she knew all there was to know about the house to be able to do this. She has been professional, efficient and knowledgeable from day 1 answering all my queries in a very timely manner. She has kept me up to date and explained each stage of the process to me as we went along. Angel is also friendly and personable and has made selling my house a very easy and pleasant experience. Due to this I have no reservations using your company again and will be recommending you to my friends, colleagues and family.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and recommendation. We’re so pleased to hear that Angel’s professionalism, knowledge and dedication made the sale of your home such a smooth and positive experience.

It’s wonderful to know she kept you fully informed at every stage and combined efficiency with a friendly, personable approach. We’re proud to have Angel on our team and delighted that you would use Farrell Heyworth again and recommend us to others.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Freya smith Published on Google 7 months ago

Fantastic experience: We’ve had the absolute pleasure of working with Angel Temple as our sales negotiator, and she has been nothing short of wonderful! As first-time buyers, the whole process felt daunting at first, but Angel has guided us every step of the way with such professionalism, kindness, and patience. No question has ever been too small, and she has always been there to support us whenever we needed advice or reassurance. What really stands out is how much Angel genuinely cares about her clients’ wellbeing. She always takes the time to make sure we felt comfortable and confident with each step, which made such a difference during this huge milestone for us. Her communication has been excellent, and she’s gone above and beyond to make everything feel smooth and stress-free. Angel has truly made what can be a challenging process feel manageable and exciting. We are so grateful for everything she has done for us and couldn’t recommend her highly enough. She should be very proud of the outstanding service she provides!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review and recommendation. We’re delighted to hear that Angel made such a positive difference to your experience as first-time buyers, guiding you with professionalism, kindness and patience throughout.

It’s fantastic to know her genuine care, excellent communication and dedication helped make the process feel smooth, exciting and stress-free at such an important milestone. We’re very proud to have Angel on our team and will be sure to share your kind words with her.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Retail Expert Published on Google 7 months ago

Fantastic experience: Excellent service! Angel provided incredible support throughout the entire process. I am so grateful for Farrell Hayworth hard work, communication, and willingness to always help. Highly recommend!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and recommendation. We’re so pleased to hear that Angel provided such incredible support and that you found our communication, hard work and willingness to help made the whole process a positive experience.

We truly appreciate your feedback and thank you for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Roy Gautama Published on Google 7 months ago

Fantastic experience: My experience with Farrell Heyworth has been fantastic. It started with Joshua Lawson who came and did an amazingly thorough and fair evaluation of the property, followed by Angel Temple who then handled the whole process with such dilligent, kindness and patience, that she was able to secure a buyer within the first month. Her smart and quick approach in every step of the way was nothing short of amazing. The advice, the follow up, the negotation, the communication, everything was done so smoothly and professionally with a very personal touch that made me feel like I had a group of professional friends helping me throughout the process. I can't thank them enough for this and I would and have been recommending them for everyone who is thinking of selling their property.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review and recommendation. We’re so pleased to hear that Joshua provided such a thorough and fair valuation to get the process started on the right foot, and that Angel guided you through the sale with professionalism, patience and care.

It’s fantastic to know her approach helped secure a buyer so quickly and that you felt supported every step of the way. We truly appreciate your kind words and are delighted that your experience with Farrell Heyworth felt both professional and personal.

Best regards
Jeremy Collins
Director
Farrell Heyworth

raj nair Published on Google 7 months ago

Fantastic experience: I was looking to buy an appartment in lancaster and thanks to the efforts by the team at FH. After showing me around 4-5 properties in a matter of few weeks, I was able to finalise one and the rest of it was a cakewalk. Special thanks to Angel and also to Nicole and Josh.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that our Lancaster team were able to help you find the right apartment quickly and make the rest of the process feel so straightforward.

It’s fantastic to know that Angel, Nicole and Josh provided such helpful support along the way. We truly appreciate your feedback and are so pleased you had a positive experience with Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Andrew Mackey Published on Google 7 months ago

Fantastic experience: We have had a nightmare with an ex-tenant who left a lot of damage to the apartment and cost us a lot of money to put right. The tenant refused to agree to a deduction from the deposit and also refused to interact with the resolution team. Bethan-Louise Dixon has been an absolute star and has managed to finally resolve it for us. Also worth a mention is Katie Ward who also went above and beyond in the early part of the process

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that Bethan-Louise was able to resolve what sounds like a very difficult situation with your former tenant, and that Katie also went above and beyond to support you in the early stages.

It’s great to know that their hard work and commitment helped bring the matter to a resolution, and we truly appreciate your feedback.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Zoe Published on Google 7 months ago

Fantastic experience: Absolutely wonderful friendly service from all the staff here including particularly Angel who went above and beyond to help. I would highly recommend.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review and recommendation. We’re so pleased to hear that you received such a friendly service from the team and that Angel went above and beyond to support you.

We truly appreciate your feedback and are delighted you had such a positive experience with Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Ewan Rowe Published on Google 7 months ago

Fantastic experience: Dealing with Angel and the team has been fantastic in what has been a very nail biting and hair pulling purchase. Angel has been amazing every step of the way and been very patient when any of the parties involved have been causing delays. She always strives to get the correct answer, have the clients both seller and purchaser best interests in mind and is a true commendation to the property industry

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review. We’re so pleased to hear that Angel and the team provided such dedicated support during what sounds like a challenging purchase.

It’s wonderful to know that Angel’s patience, determination and commitment to the best interests of both buyer and seller helped keep everything moving forward. We’re proud to have her on our team and delighted that she made such a positive difference to your experience.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Barry Weatherill Published on Google 7 months ago

Fantastic experience: Good friendly help, the whole team were friendly and approachable my immediate contact was Nicole Lloyd who kept me up to date on the whole process and answered any question I had. Nicole was always ready to help and if not available when I rang was always timely in ringing back to contact me.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that you found the whole team friendly and approachable, and that Nicole kept you fully updated and supported throughout the process.

It’s great to know her responsiveness and commitment made such a positive difference to your experience. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

neil clement Published on Google 7 months ago

Fantastic experience: The whole experience from start to finish with the house sale when Nicole Lloyd took over was faultless. Nothing was too much bother for her to help us in the process, Thanks immensely again,Neil and Caroline Clement .

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful review, Neil and Caroline. We’re so pleased to hear that your house sale was a smooth and positive experience and that Nicole’s support made such a difference throughout the process.

It’s great to know nothing was ever too much trouble and that you felt well looked after from start to finish. We’ll be sure to pass on your kind words to Nicole, and thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Nathan Bamber Published on Google 7 months ago

Fantastic experience: I sold my house with Farrell and Heyworth recently and both Angel Temple and Nicole Loyde, both of these two ladies where fantastic in helping me with my sale, even though it took a while they helped, supported and listened when I asked for changes and amendments. In the end I was very satisfied with their services and would recommend them highly to friends in the area.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review and recommendation. We’re so pleased to hear that your experience selling with Farrell Heyworth was such a positive one and that Angel and Nicole provided the support and guidance you needed throughout the process.

It’s great to know they listened to your requests, kept you well supported and helped ensure you were satisfied with the outcome. We truly appreciate your feedback and thank you for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Jayson H. Published on Google 8 months ago

Fantastic experience: We had a truly fantastic experience working with Ms. Carradice from Farrell Heyworth. From our very first inquiry about the flat, she was incredibly proactive, responsive, and efficient. She consistently went above and beyond to answer all our questions thoroughly and help us navigate the process seamlessly, making what can often be a stressful time feel easy and well-supported. Her clear communication and dedication were genuinely outstanding. We highly recommended her as a Lettings Negotiator.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and recommendation. We’re delighted to hear that your experience with Farrell Heyworth was such a positive one and that Ms Carradice provided outstanding support throughout.

It’s wonderful to know her proactive approach, clear communication and dedication made the process feel smooth and stress-free. We truly appreciate your kind words and are proud to have her as part of our lettings team.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Masha Dianova Published on Google 8 months ago

Positive experience: My initial experience with the agency was not great, especially at the stage of organising viewings. However, once I had chosen a flat and my case was allocated to Angel, everything changed. Angel was professional, responsive, and very supportive throughout the process. Thanks to Angel, I’m giving 4 stars, even though overall the agency did not leave a strong impression.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your honest feedback. We’re sorry to hear that your initial experience did not meet expectations, but we’re very pleased that Angel was able to turn things around and provide the professional, responsive and supportive service you needed.

We’ll be sure to pass on your kind words to Angel, and your comments about the earlier stage of the process will also be shared with the team so we can continue to improve.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Gade Raghunandan Published on Google 8 months ago

Fantastic experience: The Team members are very supportive and friendly with all the information I needed. Mr.Lee Eccles had been very helpful with the process.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that our team provided you with all the information you needed and that Lee Eccles was especially helpful throughout the process.

Providing friendly and supportive service is very important to us, and we’re delighted this came through in your experience with Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

John Bond Published on Google 8 months ago

Fantastic experience: I can’t speak highly enough of Farrell Heyworth and Angel and Nicole specifically. The service I received was second to none and both individuals worked wonders during some challenging moments in my sale. They know the market and are incredibly solution focused so I would recommend them to anyone who’s looking for a 5 star service and the best possible result at the end of the process. Thanks for everything.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your brilliant review and recommendation. We’re so pleased to hear that you received a second-to-none service from Farrell Heyworth and that Angel and Nicole were able to provide such knowledgeable and solution-focused support during the more challenging moments of your sale.

It’s fantastic to know their expertise and commitment helped deliver the best possible result for you. We truly appreciate your kind words and thank you for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Mark Richardson Published on Google 8 months ago

Positive experience: The staff were pleasant and helpful. In particular, Nicole Lloyd kept us updated on progress, and helped move things along when required.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your review. We’re glad to hear you found our team pleasant and helpful and we appreciate you choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Dr Saravanan Balaguruswamy Published on Google 8 months ago

Fantastic experience: The entire sales team at Farrell Heyworth, Lancaster had been very professional and efficient in helping us to buy the property in Lancaster and special thanks to Nicole Lloyd who had been very helpful throughout the process.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re delighted to hear that our sales team in Lancaster provided professional and efficient support throughout your purchase.

A special thank you to Nicole Lloyd for her part in making the process smooth and helpful from start to finish. We truly appreciate your feedback and thank you for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Jasmine Corps Published on Google 8 months ago

Fantastic experience: I had a great experience with Farrell and Heyworth. As a first-time buyer, I had a lot of questions and nerves and Nicole Lloyd was brilliant, they made the whole process feel smooth and manageable. From arranging the initial viewing to guiding me through each step, they were supportive, professional, and genuinely committed to helping me find the right home. Thanks to their dedication and communication, my offer was accepted and I’m now happily moved in. Alison Ainsworth has been incredibly helpful throughout my first house purchase. Alison went above and beyond to chase updates, keep me informed, and make the whole process as smooth as possible. I'd also like to thank Alison Whiteside, their communication was excellent, and they were always professional, friendly, and proactive when I requested updates. I really appreciated the support and wouldn't hesitate to recommend Farrell Heyworth to anyone buying or selling a property.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and kind recommendation. We’re so pleased to hear that your first home purchase was such a positive experience and that you felt supported every step of the way.

Alison Ainsworth and Alison Whiteside will be delighted to know their communication, professionalism and dedication helped make the process smooth and reassuring for you. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Chess Published on Google 8 months ago

Fantastic experience: Ben at Farrell Heyworth was so friendly and helpful, he kept me updated throughout the letting process and made everything much easier. I definitely recommend using Farrell Heyworth as a tenant, and a big thank you to Ben!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review and recommendation. We’re really pleased to hear that Ben made the letting process smooth and straightforward for you.

Providing friendly, helpful support and clear communication is exactly what we aim for, and it’s great to know that came through in your experience as a tenant. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Ebenezer Mensah Published on Google 8 months ago

Fantastic experience: I urgently needed an accommodation and I got intouch with Farrell Heyworth. Within three weeks, they smoothly supported me in finding a flat and assisted throughout all the documentation process. Currently, they have handed over the keys to the flat to me which has made me feel happy. Thanks to Farrell Heyworth.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review. We’re so pleased to hear that our team were able to support you quickly and smoothly in finding a new home when you needed it most.

It’s great to know the process felt well handled from start to finish and that you’re now happily settled into your new flat. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Linda Hunter Published on Google 8 months ago

Fantastic experience: Selling with Farrell Heyworth was a positive and straightforward experience. We were really impressed from beginning to end. We had a professional valuation and the photos were really good. Nicole Lloyd was the negotiator mainly responsible for the sale of the property and she kept us posted at all times, and skilfully guided us through the whole process. Angel was another member of staff we had dealings with who couldn't do enough for us. All the staff were friendly and helpful. We were very impressed and I'd thoroughly recommend them.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review and recommendation. We’re so pleased to hear that selling your property with Farrell Heyworth was a positive and straightforward experience from start to finish.

It’s great to know that Nicole provided clear guidance and regular updates throughout the process, and that Angel and the rest of the team were friendly, helpful and committed to making things run smoothly. We truly appreciate your kind words and are delighted you were so impressed with our service.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Maria Katsiva Published on Google 8 months ago

Fantastic experience: I had a positive experience with this agents in Lancaster. They have an extensive portfolio of properties to chose from, and they arrange viewings to accommodate the buyer's needs. The lovely ladies Nicole LLoyd and Angel Temple were very professional and friendly. I recommend their services.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind review and recommendation. We’re delighted to hear you had a positive experience with our Lancaster team and that you found our property portfolio and viewing arrangements helpful and flexible.

It’s great to know that Nicole and Angel provided professional and friendly support throughout — we’ll be sure to pass on your lovely feedback to them. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Samiya Published on Google 9 months ago

Fantastic experience: Excellent experience. Farrell Heyworth went above and beyond. Nicole Lloyd and Angel are very polite and astute in their field. I Highly Recommend using Farrell Heyworth, because they make sure everything goes smoothly. Thank you.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your excellent review and recommendation. We’re delighted to hear that your experience with Farrell Heyworth was so positive and that everything went smoothly throughout.

Nicole and Angel will be thrilled to know their professionalism and attention to detail made such a strong impression. We truly appreciate your kind words and thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Laura Bell Published on Google 9 months ago

Fantastic experience: We rented through Farrell Heyworth for a year and couldn’t fault the office staff, especially Bethan. She always went above and beyond to help us with any queries, which wasn’t an easy task as we had a very uncooperative landlord. She was also really quick to reply to emails and keep us up to date with everything.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your experience. We’re really pleased to hear that our team provided you with great support during your tenancy and that Bethan’s commitment made a real difference.

At Farrell Heyworth, we aim to offer helpful and responsive service to all our tenants, and it’s great to know you felt well looked after. Thank you again for choosing Farrell Heyworth.

Best regards
Jeremy Collins
Director
Farrell Heyworth

Elizabeth Randle Published on Google 9 months ago

Fantastic experience: From the moment I contacted Farrell Heyworth, Angel was extremely helpful and made it her mission to find me the perfect home. She went above and beyond to find me my property and once I had, she guided me through the whole process. I cannot thank her enough for all her hard work and dedication. She’s definitely an Angel.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for such a wonderful review. We’re delighted to hear that Angel provided such dedicated and personal support throughout your journey.

It’s clear she went the extra mile to help you find the right home and guide you every step of the way. We’ll be sure to share your lovely feedback with her — she’ll be thrilled to know how much it meant to you.

Best regards
Jeremy Collins
Director
Farrell Heyworth

sue Ulrich Published on Google 9 months ago

Fantastic experience: I had a very difficult sale to process. The supposed buyers let me down and the solicitors were so useless that their appointment had to be ended. Nicole Lloyd and Angel Temple were very supportive during this time - I don't know how I would have managed without them. Calm, patient, always encouraging and very personable. After 3 months of time wasting the property went back on the market in mid March 2025, had potential buyers in 6 days and completion took place on 27th May ! Thank you Nicole and Angel!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to share your experience. We’re so pleased that Nicole and Angel were able to support you through what was clearly a very challenging time. Their calm, patient, and encouraging approach is exactly what we strive for, and it’s wonderful to know it made such a difference to you.

After a difficult start, it’s fantastic that we were able to secure new interest so quickly and see the sale through to completion in such a short space of time. Thank you for your trust in Farrell Heyworth, and for your kind words about the team.

Best regards,
Jeremy Collins
Director
Farrell Heyworth.

Abigail Curwen Published on Google 9 months ago

Fantastic experience: The whole team at Farrell Heyworth has been very supportive and kind after experiencing quite an unfortunate event with my tenant. Understandably this has left me feeling quite overwhelmed and unsure of the next steps. However, Bethan-Louise Dixon has answered all my worries and concerns promptly and professionally. With her great knowledge and information I feel reassured and supported. Highly recommend.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your experience. We understand how situations like this can be stressful, and we’re really pleased that our team — and Bethan-Louise in particular — were able to offer the support, guidance, and reassurance you needed.

Bethan-Louise’s professionalism and dedication are a real asset to our team, and it’s wonderful to know her knowledge helped you feel more confident and supported through a difficult time. Thank you again for your kind recommendation.

Best regards,
Jeremy Collins
Director
Farrell Heyworth.

Mina At home Published on Google 10 months ago

Fantastic experience: Nicole and the entire Farrell Heyworth team have been a pleasure to interact with. Very grateful for their support

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind words. We’re so pleased to hear that Nicole and the rest of the team have made a positive impression and provided the support you needed. It’s always our aim to offer a helpful and seamless experience, and we truly appreciate you taking the time to share your feedback.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Jayden Lee Published on Google 10 months ago

Fantastic experience: This feedback only for the best person I have dealt with at the Lancaster branch. Her name is Samantha for her being good listener and for her perfect customer service when ALL her colleagues at Furness branch were incapable and with careless attitude. Samantha was the perfect person who gave me right advice and worked tirelessly to meet my requirements, therefore I owe her big massive thank you ... well done Samantha you well deserved it. Thank you for help and support

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind feedback. We’re delighted to hear that Samantha at our Lancaster branch provided you with such excellent service. It’s clear she went above and beyond to ensure your needs were met, and we’ll be sure to pass on your appreciation to her. Your recognition means a great deal, and we’re proud to have Samantha as part of our team.

Best regards,
Jeremy Collins
Director

John Published on Google 10 months ago

Fantastic experience: I was looking for a house to buy and Debbie from FH always made time for me. Her knowledge of the area was excellent, she gave me great advise and although she wanted to get the best price for the vendor, she still looked for the best possible deal for me. In the end, I ended up buying a house from another agent, but she looked at the house I bought anyway and gave me her worthwhile independent advise on the property.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Lancaster team were able to help you and offer advice when buying your property.

We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.

All the best,
Jeremy Collins – Director

ravinder keerthi Published on Google 10 months ago

Fantastic experience: My partner and I just recently moved to Lancaster, we were having a pretty hard time searching for home in Lancaster. Until we were introduced to Angel - Farrell Hayworth agency. Angel was exceptional, she was with us every step of the way, it felt like we were connecting with a friend rather than an agent.she always made time available for us and kept great communication with us through it all. Angel communication, honesty, integrity, and willingness to listen allowed us to purchase our property with ease.Thank you Angel and thank you Farrell Hayworth. I am loving my new home, we will 100% recommend Farrell Hayworth agency and team to everyone we know thank you.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words. We’re delighted to hear that Angel made such a positive impact during your move to Lancaster and that her support and communication helped make the process smooth and stress-free. It’s great to know you’re enjoying your new home, and we truly appreciate your recommendation. We hope to have the opportunity to assist you again in the future.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

lisa bailey Published on Google 11 months ago

Fantastic experience: Angel was absolutely wonderful! From the very beginning, she was helpful, informative, and incredibly reassuring. Her knowledge and confidence put us at ease right away. No matter what questions we had, she answered them with patience and clarity—never making us feel like anything we asked was silly or unimportant. What stood out most was her personal touch. Whenever Howard called the office, she immediately knew who he was, which made us feel truly cared for and supported. The whole experience provided by Farrell Heyworth was excellent from start to finish. Buying a house can be a scary and overwhelming journey, but with Angel and the team by our side, we felt guided and confident every step of the way. We would absolutely recommend them to anyone thinking of going down the (sometimes daunting) road of buying a home. Thank you for making it such a positive experience!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for this wonderful review! We’re thrilled to hear that Angel and the team were able to provide such a positive experience throughout your home-buying journey. Angel truly embodies the personal and caring approach we strive to offer all of our clients, and it’s fantastic to know that her knowledge and attentiveness made you feel supported and at ease.

We truly appreciate your recommendation, and we’re so happy we could help make what can sometimes be a daunting experience feel smooth and confident for you. If you ever need any further assistance, please don’t hesitate to reach out. Wishing you all the best in your new home!

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Rory Millington-Baxter Published on Google 11 months ago

Fantastic experience: I am writing this review on behalf of my father Peter Baxter, as well as myself, as I had the pleasure of speaking with Nicole Lloyd on a number of occasions during the purchase of the new property. Nicole was professional, prompt in her responses and just genuinely really friendly throughout the entire process. She made what could have been a stressful situation feel straightforward, especially with regards to my slight panicking about being able to collect the keys... when I saw on my mobile that she was calling, I didn't dread answering it assuming there would be another problem, just friendly, helpful information. Thanks Nicole! All the best.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words! We’re so pleased to hear that Nicole made the process of purchasing your property as smooth and stress-free as possible. Her professionalism and friendly approach are truly valued by all of us, and it’s fantastic to know she was able to provide you with the support and reassurance you needed. We’ll be sure to pass along your feedback to Nicole – she’ll be thrilled to hear it.

Best wishes to you and your father,
Jeremy Collins
Director
Farrell Heyworth

Lyndsey Mayne Published on Google 11 months ago

Fantastic experience: Imogen has been friendly and professional from the outset. Always helpful and quick to respond to queries I had and offer guidance where needed. I have been more than happy with everything provided to date and would recommend this company to any friends and family.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your lovely review! We’re so pleased to hear that Imogen has been so helpful and professional throughout your experience. It’s fantastic to know that you’ve been happy with the service provided. Your recommendation means a lot to us, and we truly appreciate your trust. If there’s anything else we can assist with, don’t hesitate to reach out.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Dennis Cundall Published on Google 11 months ago

Fantastic experience: Angel has been very helpful in all our dealings and I must say patient as well especially regarding the circumstances of our original purchase falling through she was a joy to work with.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind feedback! We’re thrilled to hear that Angel provided you with the support and patience you needed throughout the process, especially under such challenging circumstances. We truly appreciate your trust in us and are glad you had a positive experience working with Angel. If you ever need assistance again in the future, we’re here to help!

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Jay Frr Published on Google 1 year ago

Negative experience: Do not sell with this Company!!! This "Family run company" is anything put family run. They got me to sell with them with promises of an eager team who would focus on selling my property and that if it didn't sell and I wanted to take it off the market there would be no fees. After a year on the market without a single offer I discovered on an occasion that when someone wanted to book a viewing for my property they were also pushed to view another flat Farrell Heyworth were selling in my building a floor up. then when this person said they would rather not on the viewing day they were taken up to view the other flat first before being shown mine anyway. I know this as i asked a friend to go on a viewing to see how they did and this is what they came back with. But more importantly they lied about the fees. I will say I did sign the contract that has in writing the fee so I was to blame for not fully checking that over but when the valuer came round and while they were trying to convince me to go with Farrell Heyworth they told me there were no fees for leaving, I even asked this at a later date and they confirmed it so I trusted there word which I now regret doing. When I spoke to the office about this I was told the valuer had left the company a few years ago so he could not vouch for this (I put my property in the market 1 year ago so this was already false) And then at a later date got called a liar by the middle manager. After this I just bit the bullet and paid the exiting Fee as they refused to take the property of the market until I did. But when sending me the invoice they upped the price from what was on the contract then told me to pay but luckily this time I had the contract with the amount on it so I was able to get the changed quickly but they were more then happy initially to take the higher amount pressing that I could not take the property off until I did this. At the end of this all I can say is if you have read this do not go with this company, pick any other estate agents and hopefully you wont have to go through the same experience I did.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your feedback. We always aim to provide professional and transparent service throughout the entire process. Any fees associated with the marketing of properties are clearly outlined in the contract that all clients sign, and these terms were agreed upon at the time of instruction. We regret that you feel this was not explained clearly, but we would like to emphasise that we acted in accordance with the signed agreement.

Regarding the specific concerns you raised about viewings, we aim to show properties that meet the potential buyer’s needs, and we encourage them to view all suitable options. We apologise if the viewing process did not meet your expectations, but we assure you that it is standard practice to provide as many relevant property options as possible.

In addition, as per your request, we promptly removed the property from sale and resolved the situation regarding your fees according to the terms set out in the agreement.

We appreciate your feedback and will continue to take every measure to ensure clear communication and a professional experience for all clients moving forward.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Michael Atkinson Published on Google 1 year ago

Positive experience: Nicole and Angel from Ferrell Heyworth have been professionally and personally excellent to work with, during our recent dealings with the company. They have done their best to provide us with the information and guidance that we required and been keen to ensure we were happy with the service provided.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words! We’re delighted to hear that Nicole and Angel were able to provide you with the excellent service and support you needed throughout your experience with Farrell Heyworth. Our team strives to ensure every client feels informed and supported, and it’s fantastic to know that Nicole and Angel were able to meet your expectations.

If you need anything further, please don’t hesitate to reach out. We’re here to help!

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Patty Liu Published on Google 1 year ago

Fantastic experience: I had an outstanding experience with Farrell Heyworth, thanks to the exceptional service provided by Nicole Lloyd. She was professional, knowledgeable, and went above and beyond to assist me throughout the process. Her attention to detail and friendly approach made everything seamless and stress-free. I truly appreciate her dedication and expertise. Highly recommended!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your fantastic review! We’re so pleased to hear that Nicole was able to provide you with such outstanding service. Her professionalism, expertise, and friendly approach truly make the process seamless, and we’re glad that you had a stress-free experience. We’ll be sure to pass on your kind words to Nicole – your recommendation is greatly appreciated!

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Kathleen Nickson Published on Google 1 year ago

Fantastic experience: We tried to buy a house in Silverdale and it went wrong because the vendor changed her mind after 10 weeks. Nicole managed the process and this was not her fault because she worked really hard to make it happen. She was lovely to work with.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for sharing your feedback. We’re truly sorry to hear that the purchase in Silverdale didn’t go through, especially after such a long time. We understand how frustrating that must have been, but we’re pleased to know that Nicole was able to provide excellent service and support during what was a difficult situation. She certainly always strives to go above and beyond for our clients.

We really appreciate your kind words and are happy to hear that despite the challenges, Nicole’s professionalism made the process easier for you. If there’s anything else we can assist with, please don’t hesitate to reach out.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Sarah Pearce Published on Google 1 year ago

Positive experience: Alison Whiteside has been fab. Over & above what she needed to do for me when it was very much needed. Thank you, Ali. Also Angel Temple, an absolute joy to speak with, she remained ever positive. Again, thank you.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words! We’re thrilled to hear that Alison and Angel were able to provide such great support during your process. It’s always our goal to go above and beyond for our clients, and it’s wonderful to know that they made such a positive impact. We’ll be sure to pass on your thanks to them.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

KENNETH MOK Published on Google 1 year ago

Fantastic experience: Just moved into our new flat this weekend! Huge thanks to the amazing team for sorting everything out so efficiently. Everything was done within 10 days from viewing. The entire process went so smoothly. And also Special thanks to Scarlett for always responding to my emails so promptly and ensuring everything was on track.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your wonderful feedback! We’re thrilled to hear that your move went smoothly and efficiently, and it’s fantastic that Scarlett was able to assist you every step of the way. We pride ourselves on providing a seamless experience for our clients, and it’s great to know we met your expectations.

If you need any further assistance, please don’t hesitate to get in touch.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Charlie Stuart Published on Google 1 year ago

Fantastic experience: Great staff here all round. Nicole and Alison have stood out recently who are very understanding and helpful even with difficult conversations. Assets to the team!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your kind words. We’re delighted to hear that Nicole and Alison have provided you with such excellent service. They truly are valuable members of our team, and we’re glad they were able to assist you so effectively. Your feedback is greatly appreciated, and we will be sure to pass it on to them.

If you need any further assistance in the future, please don’t hesitate to reach out.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Arthur Wright Published on Google 1 year ago

Fantastic experience: Scarlett the lettings agent was amazing in helping me secure a rental property. She went above and beyond to make the process straightforward and stress-free. Her friendly and professional approach made a huge difference, and she was always quick to answer any questions I had. Highly recommend the Farrell and Heyworth lettings team!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you for your wonderful feedback! We’re so pleased to hear that Scarlett was able to assist you effectively and made the rental process straightforward and stress-free. It’s always great to know that her friendly and professional approach helped make a positive difference.

We greatly appreciate your recommendation, and we’re here if you need any further assistance in the future.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Mia ayyah Published on Google 1 year ago

Fantastic experience: Very nice and friendly service from Farrell Heyworth estate agents! Scarlet was incredibly helpful and quick ,my true recommendations if you are looking to find your new home! 5*!!!!

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with Farrell Heyworth and that Scarlett was able to assist you so effectively. We truly appreciate your recommendation, and we’re delighted to have been part of your journey to finding your new home.

If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

marie brown Published on Google 1 year ago

Fantastic experience: Alison white side was exemplary in her handling of the sales progression of my parents property. In addition to her tenacity and professionalism, she was incredibly supportive to me. Can’t thank her enough. Would certainly recommend

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your wonderful feedback! We’re delighted to hear that Alison provided exemplary service throughout the sales progression of your parents’ property. Her professionalism and supportive approach are truly valued, and we’re thrilled that you had such a positive experience.

If you ever need assistance in the future, please don’t hesitate to get in touch.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Alan Duncan Published on Google 1 year ago

Fantastic experience: I cannot praise F&H enough for the work that they have done with us over the past few weeks. Their whole approach is very professional and the client is made to feel valued and appreciated. Joshua and Nicole have supported us all the way through the process and have always been available to give help and advice. Nothing was ever too much trouble and they made sure that they had a good understanding of our personal circumstances. Regular contact and genuine care is very much appreciated at such an important time for the client. Nicole's advice was so important to us in the decision-making process. I would strongly recommend F&H for anyone buying or selling a property in the local area.

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your wonderful review! We are delighted to hear that Joshua, Nicole, and the rest of the team provided you with exceptional service and support throughout the process. At Farrell Heyworth, we take great pride in offering a personal and professional approach, and it’s fantastic to know that we made you feel valued and supported. We’re especially pleased that Nicole’s advice played such an important role in your decision-making process.

We truly appreciate your kind recommendation, and we would be more than happy to assist you with any future property needs.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

Steve Ball Published on Google 1 year ago

Fantastic experience: The lettings team of Scarlett , Beth & Nathan led by manager Imogen Ball at Farrell Heyworth are fantastic. Their knowledge of the lettings market in Lancaster and surrounding district is impressive. They found tenants very quickly and did all the viewings. Their courtesy, friendliness and professionalism stood out. Also the communication skills were excellent. Thank you very much team - I will definitely use you again. Kind regards Steve

Farrell Heyworth - Estate Agent Lancaster
Farrell Heyworth - Estate Agent Lancaster

Thank you so much for your kind words, Steve! We’re delighted to hear that Scarlett, Beth, Nathan, and Imogen were able to provide you with such a positive experience. We take great pride in our team’s knowledge of the local market and their ability to deliver a professional, friendly, and efficient service, so it’s wonderful to know that you felt this throughout the process.

Finding tenants quickly and making the process as smooth as possible is always our goal, and we’re thrilled to hear that we succeeded in doing so for you. Your feedback means a great deal to us, and we look forward to working with you again in the future.

Best regards,
Jeremy Collins
Director
Farrell Heyworth

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