Lancastrian Estates, Helping you move throughout the Lancaster & Morecambe area
Celebrating 20 Years of Lancastrian Estates: Moving Lancashire Forward
At Lancastrian Estates we put you, the customer, at the heart of everything we do and exceptional service is not just offered but guaranteed. We have over 100 years of local property experience and combine this with the latest technology to ensure our client's properties sell fast. We understand that although every person and property are different a fast, smooth transaction is only achieved through outstanding communication and that's why we promise to stay in touch every step of the way.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: (closed)
- saturday: 9h-13h
Lancastrian Estates, Helping you move throughout the Lancaster & Morecambe area: Reviews
Fantastic experience: Very professional estate agency . Very happy with my house purchase experience. Thank you ,
Fantastic experience: I recently sold a property through Lancastrian and couldn’t be happier. As I live about 4 hrs away James went above and beyond keeping an eye the property for me. Keeping me up to date with any news or developments as the sale went through. I can’t recommend them highly enough. A very easy company to deal with.
Thank you for such a kind review, Ron. We’re really pleased to hear how happy you’ve been with the sale and that James was able to go the extra mile for you, especially with you living some distance away. Keeping a close eye on the property and making sure you were always kept up to date is exactly the level of service we aim to provide.
Providing clear communication and a hands‑on, reliable service for sellers across Lancaster and Morecambe is something we take great pride in, so it’s fantastic to know that made the process easy for you. Thank you again for the recommendation, it really is very much appreciated.
Kevin
Fantastic experience: I have purchased a property from this estate agents and they were amazing would recommend them staff was kind
Thank you for your lovely review, Willow. We’re really pleased to hear you had such a positive experience purchasing your property and that our team were kind and supportive throughout the process.
At Lancastrian Estates, we pride ourselves on providing a friendly, professional service for buyers across Lancaster and Morecambe, so it’s great to know that came through. Thank you very much for the recommendation, and we hope you’re settling in well to your new home.
Kevin
Fantastic experience: Amazing service from start to finish. James and Jonathan took us through the selling process, including exploring renting our property, with great care, patience and explaining things in an easy to understand way. Would recommend for professionalism, communication and price.
Thank you for such a kind review. We’re really pleased to hear that James and Jonathan made the whole process clear and straightforward, including exploring your rental options, and that you felt supported every step of the way.
Professionalism, clear communication and fair pricing are exactly what we aim to deliver for our clients across Lancaster and Morecambe, so it’s great to know that stood out. Thank you again for the recommendation as it is very much appreciated.
Kevin
Fantastic experience: Great service from James went above and beyond…..
Thank you for taking the time to leave a review. I’m really pleased to hear that you received great service from James and that he went above and beyond for you.
If there’s anything else we can help with in the future, we’re always here.
Kevin
Fantastic experience: Lancastrian Estates have been really helpful and dedicated in getting the deal across the line for the best possible price.
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you found our service fantastic and that Matt was incredibly helpful and proactive throughout.
Finding solutions and making the process of buying and selling property easier is exactly what we strive for, and it’s great to know that came through in your experience.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Best regards,
Kevin
Fantastic experience: Very happy with the services provided by Lancastrian estates and especially with the way James unwin kept us up to date with how things were going throughout. Settled into bungalow. Very happy
Thank you so much for taking the time to leave a review. We’re really pleased to hear that you were happy with the service and that everything went smoothly with the sale of your bungalow.
It’s great to know that James kept you updated throughout — he always works hard to make sure the process is as clear and stress‑free as possible.
We’re delighted you’re settled into your new home and wish you all the very best.
Kevin
Fantastic experience: We recently purchased our property with Lancastrian being the sellers estate agent. Having never dealt with them before I had no idea what to expect but what a great estate agents! Communicated throughout the purchase chasing as needed and being accommodating for viewings when we needed them. Thanks alot :)
Thank you so much for taking the time to share your experience. We’re really pleased to hear that your purchase went smoothly and that you felt well‑supported throughout the process.
It’s great to know that our communication helped keep everything moving and that we were able to accommodate your viewings when needed. Even when we’re acting for the sellers, we always want buyers to feel informed and looked after too.
Thanks again, and we hope you enjoy your new home! If you ever need anything in the future, we’re here to help.
Kevin
Fantastic experience: A great customer-focused team to work with. We received multiple offers and sold our house in under 8 weeks for 98.7% of the asking price. What a fantastic achievement - especially in the current economic climate. They helped us throughout the selling process, not just the initial marketing. James did a great job of keeping the conveyancing process on track, answering the buyers' questions, and often updating us before our solicitor! We thoroughly recommend Lancastrian Estates. They'll look after you from start to finish.
Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear that you had such a positive journey selling your home with Lancastrian Estates.
Achieving multiple offers and securing a sale in under eight weeks — especially in the current market — is a fantastic outcome, and we're really pleased we could help make that happen. It’s great to know you felt supported throughout the whole process, not just during the initial marketing.
I’m also really glad to hear how helpful James was in keeping everything on track during conveyancing and making sure you were kept updated every step of the way. We take pride in staying proactive, and it’s lovely to see that reflected in your experience.
Thank you again for your recommendation — it truly means a lot. If there’s ever anything we can help you with in the future, we’re always here.
Kevin
Negative experience: Absolutely shocking customer service. We previously used Lancastrian and this time was a dreadful experience, never again. Staff turnover has clearly affected this business. Lack of contact and response destroyed our sale with the buyer citing Lancastrian as their reason for withdrawal. Any contact from Lancastrian was poorly handled and staff lacked professionalism. A formal complaint was written to the director who dismissed issues raised and refused to take any accountability. We were left with huge solicitor bills for the incompetence. Be warned, there are plenty of other, better local estate agents out there.
Thank you for sharing your comments regarding your recent experience with Lancastrian Estates. We’re sorry to hear that the process did not meet your expectations.
Property transactions can be complex, and in this case, several factors beyond our control contributed to the outcome. We understand how disappointing this must have been for you and appreciate the frustration caused by delays.
We also acknowledge that there were some communication concerns during the process. While these were not the primary reason for the sale falling through, we take this feedback seriously and are working to strengthen our communication standards to ensure an even better experience for our clients.
Thank you again for your feedback, and we wish you the very best moving forward.
Kevin.
Fantastic experience: Friendly, professional and very efficient team with a good knowledge of the local market. James, our main contact, was particularly helpful - contacting us with relevant updates without being intrusive and being very responsive whenever contacted. Would highly recommend Lancastrian Estates to both buyers and vendors.
Thank you so much for your wonderful review! We’re delighted to hear that you found our team friendly, professional, and efficient, and that our local market knowledge was helpful. It’s great to know that James kept you updated in a way that worked well for you – we’ll make sure to share your kind words with him. Your recommendation means a lot to us, and if you ever need any assistance in the future, we’re always here to help.
James
Fantastic experience: Lancastrian estates were absolutely brilliant throughout the whole process, they were so accommodating and helpful - especially James who helped me with the majority of my purchase. I couldn’t recommend them highly enough.
Thank you so much for your kind words! It was an absolute pleasure helping you through the process, and I’m really glad I could make things easier for you. Your recommendation means a lot to both me and the team here at Lancastrian Estates. If you ever need anything in the future, please don’t hesitate to reach out – I’m always happy to help.
James
Fantastic experience: Viewed commercial property on Monday 20th and all signed up by 24th. If we could put more than 5 stars we would - Communication was clear, great response and turnaround time!
Thank you so much for sharing this amazing feedback! We’re delighted to hear everything went smoothly from viewing to signing up – that’s exactly the experience we aim to deliver. Clear communication and quick turnaround are priorities for us, so it’s fantastic to know we hit the mark. If you ever need anything else, we’re just a call away.
Kevin
Fantastic experience: We have had a few viewings with Lancastrian estates. Although we have not bought a property through the company as yet, our interactions with the Lancastrian Estates team have been a totally different experience from dealing with other estate agents in years gone by. The collaborative use of the street app to facilitate and manage bookings is a revelation and takes the hassle out of endless phone calls trying to arrange viewings, only to be told by some agents you can view the property two weeks on Monday at 4.59 pm for 10 minutes... not the case with Lancastrian Estates, the street app allows you to offer feedback that Kevin and his team genuinely welcome, they offer prospective viewers of properties an objective view and want to make sure that you are buying a property that is right for you and not just looking for a quick sale. We would recommend using Lancastrian estates without hesitation; this technology-based approach to property is the way forward.
Thank you so much for your thoughtful review. We’re really pleased to hear that your experience with Lancastrian Estates has stood out from others — that means a lot to us.
We’re proud to use tools like the Street app to make the viewing process more convenient and transparent, and it’s great to know that you’ve found it helpful. I genuinely appreciate your feedback and always welcome honest input to help us improve and ensure you’re seeing properties that truly suit your needs.
Your recommendation is greatly appreciated, and we look forward to helping you find the right property when the time is right.
Best regards,
Kevin
Fantastic experience: I would highly recommend Lancastrian Estates to sell your home. Transparent communication at every stage. The Videos definitely help to sell/buy your home rather than deceiving wide screen shots you get with competitors. Fair rates for Selling too. James Unwin is a credit to the business and will act immediately and effectively to any concerns ))
Thank you so much for your kind recommendation and for taking the time to share your experience. We’re really pleased to hear that you found our communication transparent and the video marketing helpful in showcasing your property clearly and honestly.
It’s also fantastic to hear your positive feedback about James Unwin — he’s a valued member of our team and always strives to respond quickly and effectively to any concerns.
We’re grateful for your support and look forward to assisting you again in the future.
Best regards,
Kevin Robinson
Fantastic experience: We hired Vinos restaurant out for a weekend to run a pop up bar . Matt kitchen was brilliant thoughtout the process . He was very professional and efficient from start to finish and we cannot thank him enough Highly recommended.!!!
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your pop-up bar weekend at Vinos went well and that Matthew provided brilliant support throughout.
Matt’s professionalism and efficiency are a real asset to our team, and it’s great to know he helped make the process smooth from start to finish. We truly appreciate your recommendation and hope to work with you again in the future.
Kevin
Fantastic experience: Excellent service. Friendly, knowledgeable and timely. Process and outcome exceeded expectations. Would certainly recommend
Thank you for your kind words and for taking the time to leave a review. We’re really pleased to hear that the service exceeded your expectations and that you found our team friendly, knowledgeable, and timely throughout.
Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Best regards,
Kevin Robinson
Fantastic experience: After searching for the perfect property for our business, we finally found the space for us! We had initial contact from Matt who was very friendly and accommodating through the initial process, viewing the property right through to us completing. No job seemed too much and we were in regular contact throughout. From viewing the property to getting the keys was quick and enjoyable, we didn’t feel stressed at all! Thanks again to Matt and the team at Lancastrian Estate agents for helping us get the perfect property for our business.
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you’ve found the perfect property for your business and that the process was smooth and stress-free.
Matt’s friendly and accommodating approach is something we’re really proud of, and it’s great to know he was able to support you every step of the way. We’re delighted that everything moved quickly and that you felt well looked after throughout.
Wishing you every success in your new space, and please don’t hesitate to reach out if we can help again in the future.
Kevin
Fantastic experience: Used Lancastrian Estates for the sale of our house. The whole team were professional throughout the process and I wouldn't hesitate to recommend.
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear that your experience selling your home with Lancastrian Estates was a positive one.
It’s great to know that our team’s professionalism and support made a difference throughout the process. Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Fantastic experience: Superb service from Sarah and all the Lancastrian team. Thank you.
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear that you received superb service from Sarah and the team — it’s always great to know our efforts are appreciated.
If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Negative experience: Shockingly rude and unhelpful when called about a house alarm on one of their properties that's been going off for 5 days. For the 2nd time. Their number is the only indicator we have to get in touch with someone about coming to turn off the alarm, new owners or old owners or whoever currently has keys. We just want them to get in touch with whoever can turn this off. Instead we were met with rude staff with an unhelpful attitude, backchat and a tone of "not our problem". If your sign is the only advertisement on a vacant house, you're the one getting the calls. Least you could do is not be an arse about it. Disgusting behaviour
Thank you for your feedback, and I’m genuinely sorry for the frustration caused by the ongoing alarm issue.
While our board was still displayed at the property, we no longer had access or management responsibility for it. That said, we understand how disruptive the situation has been and appreciate why you reached out. We made several attempts to contact the new owner and were finally able to speak with them to relay your concerns. Unfortunately, they have since asked us not to contact them further regarding the matter.
We’ve also followed up to ensure our sign is removed, which should be completed shortly. Please know that our intention was never to be rude or unhelpful — we were equally frustrated by the lack of communication and limited ability to assist.
Thank you again for raising this, and we hope the issue is resolved very soon.
Kevin
Fantastic experience: Recent purchase on a property through this company went well, as a purchaser in this case Sarah made regular contact on behalf of the sellers and was always very polite. We were let down on this occasion by our solicitors whose communication was poor, this led to unnecessary delays which we know caused a degree of concern from the sellers. Sarah smoothed the way and we got over the line today. We would recommend Lancastrian Estates but avoid CGM Law of Windermere, they’re too slow!
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your recent purchase went smoothly and that Sarah was able to support you throughout with regular updates and a helpful, polite approach.
We understand how frustrating solicitor delays can be, and we truly appreciate your patience during the process. It’s great to know that Sarah was able to help keep things on track and get everything over the line.
We’re thrilled to have played a part in helping you secure your new home and really appreciate your recommendation. Wishing you all the best in your new property!
Kevin
Fantastic experience: Good experience selling a house through Lancastrian Estates. Staff were really on it all the way through, very helpful and knowledgeable. Recommended!
Thank you for your kind words and for taking the time to share your experience. We’re really pleased to hear that selling your home through Lancastrian Estates was a positive experience.
It’s great to know that our team’s knowledge and support made a difference throughout the process. Your recommendation means a lot to us, and we’re always here if you need anything in the future.
Kevin
Fantastic experience: Highly recommended, both from a sellers point of view and as a potential buyer. From valuation to viewing properties, the entire process was explained fully, and expertly by Kevin Robinson, including all costings, so I know exactly what I’m dealing with and can then make the right decision for my family. I would absolutely use Lancastrian Properties if I decide to sell my home.
Thank you so much for your kind words and for taking the time to share your experience. I’m really pleased to hear that you felt fully informed and supported throughout the process — that’s exactly the experience we aim to deliver.
It’s great to know that the clarity around valuation, viewings, and costings helped you feel confident in making the right decision for your family. We’d be absolutely delighted to assist you again if you decide to sell your home in the future.
Best regards,
Lancastrian Estates
Fantastic experience: Highly recommend Lancastrian Estates. Each and every person that I spoke to from here were all just so friendly, polite and professional. They couldn't be any more helpful if they tried. Big thanks to Jon for all the help received towards the end and of course Sarah who predominantly dealt with myself throughout a long journey and not so easy journey. The correspondence was extremely quick and the reassurance was second to none. Also, a lovely package received on the day of completion was unexpected and a really nice touch. Thank you again guys
Fantastic experience: We instructed Lancastrian Estates after another local agent failed to sell our property after eight months. Within a week or so we had an offer accepted and were able to finally find our new family home. All of the team were friendly, professional and approachable - response times were quick and updates provided when requested. Special mention to Sarah on the completion side - helping get a hectic finish over the line!
Thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that we were able to help you secure a successful sale after such a long time on the market with another agent.
It’s great to know that you found our team friendly, professional, and responsive throughout the process. A special thank you for highlighting Sarah—we’ll be sure to pass on your appreciation for her efforts in getting everything over the line during a hectic completion.
We’re so pleased to have helped you move forward and wish you all the best in your new home. If we can assist again in the future, we’d be delighted to help.
Best regards,
Kevin Robinson
Fantastic experience: Great communication, 100% would deal with again :)
Thank you for the great feedback! We’re so pleased to hear communication was spot on and that you’d be happy to work with us again — that means a lot.
Looking forward to helping you again in the future!
Best regards,
Kevin Robinson
Fantastic experience: Lancastrian Estates provided a full honest service in a great time scale, within two days we had a very realistic value given on our property allowing us to fully understand our options within the market. Within the week photos where done and house ready to go on the market. Zero sales tactics just good honest, friendly advice. Matthew was great throughout and always stayed in touch to insure we had the best advice and the smoothest experience.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service honest, efficient, and delivered within such a great timescale.
It’s fantastic to know that Matthew provided the support and guidance you needed throughout, ensuring a smooth and stress-free process. We believe in offering straightforward, friendly advice without the sales tactics, so it’s great to see that reflected in your experience.
If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Best regards,
Kevin Robinson
Fantastic experience: Review for Matthew Kitchen at Lancastrian Estates I recently had the pleasure of working with Matthew Kitchen at Lancastrian Estates to secure the lease on my new commercial premises on Queen Street, Morecambe. From start to finish, Matthew was professional, responsive, and incredibly helpful. He made the entire process smooth and stress-free, always keeping me informed and answering any questions I had along the way. His knowledge of the local market and attention to detail really stood out, and I felt confident I was in safe hands throughout. I’m now settled into my new space and couldn’t be happier. I’d highly recommend Matthew and the team at Lancastrian Estates to anyone looking for a reliable and approachable commercial agent.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that working with Matthew Kitchen made securing your new commercial premises on Queen Street such a smooth and stress-free process.
Matthew’s professionalism, responsiveness, and deep knowledge of the local market are qualities we’re incredibly proud of, and it’s fantastic to know they made a real difference for you. We’re also pleased to hear that you’re now happily settled into your new space.
Your recommendation means a great deal to us. If there’s anything more we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
Kevin Robinson
Fantastic experience: We had a retail unit in Morecambe that had been vacant for 5 years. We looked at different use options. Matt and Lancastrian Estates came up with the most cost effective option. I wish we had started with him. We came up with a long rent free period at the start of the lease to attract local SMEs to give them growth opportunity and to help to regenerate Morecambe. Plus giving us a return on a space that was costing us money. Everyone's a winner. Thank you!
Thank you for sharing your experience — we’re so pleased to hear that we were able to support you in finding a solution for your Morecambe retail unit.
It’s fantastic to know that Matt and the team were able to offer a cost-effective approach that not only brought the space back into use but also contributed to supporting local SMEs and the regeneration of Morecambe. Creating a win-win outcome like this is exactly what we strive for.
We truly appreciate your kind words and your trust in us. If there’s anything more we can help with in the future, we’re always here.
Best regards,
Kevin Robinson
Fantastic experience: I’m incredibly grateful for the support I received from Matthew at Lancastrian Estates during the process of getting my shop. He was professional, approachable, and really went the extra mile to help me every step of the way. His knowledge and guidance made everything so much easier, and I always felt in good hands. The commercial department at Lancastrian Estates was also fantastic, the whole process was handled quickly and efficiently, which made a huge difference. I couldn’t be happier with the service and would highly recommend Matthew and the team to anyone looking for help with commercial property.
Thank you so much for your thoughtful and generous feedback. We're absolutely delighted to hear that your experience securing your shop was such a positive one.
Matthew’s professionalism, approachability, and dedication to going the extra mile are qualities we’re incredibly proud of, and it’s fantastic to know they made a real difference for you. We're also pleased that our commercial department helped ensure the process was handled quickly and efficiently.
Your recommendation means a great deal to us. Should you need any further support in the future—commercial or residential—we’re always here to help.
Best regards,
Kevin
Fantastic experience: Matt was spot on in getting my commercial lease sorted. All went smoothly with no complaints. He’s always available to contact and always happy to help.
Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that Matt was spot on in getting your commercial lease sorted and that everything went smoothly.
Matt’s commitment to being available and helpful is something we truly value, and it's great to see that reflected in your experience. We’ll be sure to pass on your feedback to him and the team.
If there's anything else we can assist you with, please don’t hesitate to get in touch.
Best regards,
Kevin Robinson
Fantastic experience: I have worked with Lancasterian for some years now, as a contractor and as a client. Matt Kitchen their commercial manager is fantastic asset to them and he makes the process smooth and transparent with support of his team! I have used other agents but for me , Lancasterian team is a go to for all commercial and residential needs! Kudos to all for getting the service bang on!
Thank you for your continued trust and support over the years. We are delighted to hear about your positive experiences with Lancastrian Estates, both as a contractor and as a client.
Matt Kitchen, our Commercial Manager, is indeed a fantastic asset to our team. We are pleased to know that he, along with the support of his team, has made the process smooth and transparent for you. Your kind words about our team's dedication to providing excellent service mean a lot to us.
We are honored to be your go-to team for all your commercial and residential needs. Your feedback motivates us to continue delivering top-notch service. Kudos to you as well for recognizing our efforts!
If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to serve you.
Best regards,
Kevin Robinson
Fantastic experience: Fantastic experience from start to finish. Matt at Lancastrian Estates was highly professional, efficient, and ensured everything was completed promptly and smoothly.
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a fantastic experience from start to finish.
Matt at Lancastrian Estates is indeed a valued member of our team, and we are delighted to know that he provided you with professional and efficient service, ensuring everything was completed promptly and smoothly. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review.
If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best regards,
Kevin Robinson
Fantastic experience: Lancastrian visited our property yesterday as we set upon our journey of selling our home. This will be the 2nd time we've used Lancastrian to sell a house. The 1st experience was fantastic selling in 2 days. This time the market is different, but not the experience. Off to a great start, it's hard to explain what they do differently. It's EFFORT nothing is to much trouble. From laying out the process, to unbelievable pictures and care taken to market it. Wouldn't use anyone else.
Positive experience: I found Matthew kept me informed of the progress of the sale , and when asked to find out certain details, he responded and got back on several occasions to help the sale run smoother and faster , which as a purchaser is appreciated and valued .
Thank you for your kind review and for sharing your positive experience with Matthew. We're delighted to hear that his efforts to keep you informed and promptly respond to your inquiries helped make the sale process smoother and faster. Your appreciation and valued feedback mean a lot to us.
If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: I recently had the pleasure of working with Lancastrian. From our first meeting Matthew was incredibly knowledgeable, and was always available to answer my questions, whether via phone or email. This level of attentiveness made me feel valued as a client. , I recommend them highly.
Thank you for your wonderful review and for sharing your positive experience with Lancastrian Estates. We're delighted to hear that Matthew's knowledge and attentiveness made you feel valued as a client. It's great to know that he was always available to answer your questions and provide the support you needed.
Your high recommendation means a lot to us, and we're grateful for your kind words. If you ever need our assistance again, please don't hesitate to reach out.
Kevin
Fantastic experience: Excellent service. Really good communications, very supportive and helped to drive the purchase of my new home in Lancaster through to completion. Thank you so much.
Thank you for your excellent review and for sharing your positive experience with us. We're delighted to hear that our communication, support, and efforts helped drive the purchase of your new home in Lancaster through to completion. Your kind words mean a lot to us.
If you ever need our assistance again, please don't hesitate to reach out.
Kevin
Fantastic experience: Amazing service from Sarah and the team. Very punctual and efficient. Always smiling and was always available to speak to when needed
Thank you for your fantastic review and for sharing your positive experience with Sarah and the team. We're thrilled to hear that you found our service punctual, efficient, and always delivered with a smile. It's great to know that Sarah was available whenever you needed her.
Your kind words mean a lot to us, and we're grateful for your support. If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: Sarah was helpful and persistent, and was always extremely pleasant to deal with
Thank you for your kind review and for sharing your positive experience with Sarah. We're delighted to hear that her helpfulness, persistence, and pleasant demeanor made a difference during your interactions. Your feedback is greatly appreciated.
If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: Lancastrian Estate Agents represented us on our sale & purchase of our new home. We could not have asked someone better to do this for us. Professional, always there to contact or speak too, had our best interest at heart. Everything went as smoothly as possible could not recommend them more would definitely advise others to use as we have had several other agents represent us in the past who could not compare. Thank you to all at Lancastrian
Thank you for your fantastic review and for sharing your experience with Lancastrian Estates. We're delighted to hear that our team was able to represent you professionally and with your best interests at heart during the sale and purchase of your new home. It's wonderful to know that everything went smoothly and that you found our service incomparable to others.
Your high recommendation means a lot to us, and we're grateful for your kind words. If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: Highly recommend Lancastrian Estates who were clear, helpful, friendly - excellent all round from start to finish with my purchase of a property. Particular thanks to Sarah - a huge help!
Thank you for your wonderful review and for highly recommending Lancastrian Estates. We're thrilled to hear that you found our service clear, helpful, and friendly throughout your property purchase. Sarah will be especially pleased to know that she was a huge help to you.
Your kind words mean a lot to us, and we're grateful for your support. If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: I've known Matt now for a couple of years and he has shown me round plenty of properties. He is very professional and extremely knowledgeable about the property market. Highly recommend
Thank you for your kind review and for sharing your experience with Matt. We're delighted to hear that his professionalism and extensive knowledge of the property market have made a positive impression on you over the years. Your high recommendation means a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
Fantastic experience: An exemplary service by true professionals. We can't recommend the team highly enough.
Thank you so much for your glowing review and for your high recommendation. We're thrilled to hear that you found our service exemplary and professional. Your kind words mean a lot to us and motivate our team to continue delivering the best service possible.
If you ever need our assistance again, please don't hesitate to reach out.
Fantastic experience: Our sale was less straightforward and quick than it should have been, but James and Sarah were always available and always willing to try and move the process along. They kept us regularly informed and remained positive, even when we were losing our patience! We got there in the end, so many thanks.
Thank you for your honest review and for sharing your experience with us. We understand that the process was not as straightforward and quick as expected, and we appreciate your patience throughout. We're glad to hear that James and Sarah were able to support you by keeping you informed and maintaining a positive attitude.
Your feedback is invaluable, and we're grateful for your kind words. If you need any further assistance in the future, please don't hesitate to reach out.
Fantastic experience: Sarah and the team at Lancastrian Estates did a great job selling my Dad's house Their communication was excellent, very helpful and friendly. I would definitely recommend if you want a quality service.
Thank you for your kind review and for sharing your positive experience with Sarah and the team at Lancastrian Estates. We're delighted to hear that our communication, helpfulness, and friendliness met your expectations while selling your Dad's house. Your recommendation means a lot to us, and we're grateful for your support.
If you ever need our services again, please don't hesitate to get in touch.
Fantastic experience: I would like to thank the team that helped us get our house sold with such a great service, Mathew was an enthusiastic introduction to the business with Emma and James efficient and professional at getting the marketing looking very presentable, but as it progressed towards completion James and then Sarah looked after the case and were great to deal with as things inevitably got more stressful. Thanks again for such a positive journey through this process, you have it well organised and are recommended.
Thank you for your wonderful review and for taking the time to share your positive experience with Lancastrian Estates. We're thrilled to hear that Mathew, Emma, James, and Sarah were able to provide you with such great service throughout the process of selling your house. It's fantastic to know that our team's enthusiasm, efficiency, and professionalism made a difference, especially as things became more stressful towards completion.
Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out.
Positive experience: Lancastrian Estates did their best in a very frustrating situation when the sellers solicitor was stalling. Eventually we got to completion - thank you Sarah.
Thank you so much for your kind words and for taking the time to share your experience with Lancastrian Estates. We understand how stressful and frustrating delays can be, and we're glad that Sarah was able to assist you through to completion. Your patience and understanding were greatly appreciated. If you need any further assistance in the future, please don't hesitate to reach out.
Fantastic experience: We have exchanged on a property that is marketed though Lancastrian Estates. Sarah, our sales progressor, has been professional and attentive during the process, and has been brilliant at keeping the chain up-to-date and keeping the transaction moving along. It's a shame she couldn't also be our sales progressor for the property we are selling*! (*we're moving back into the area so unfortunately this property is not marketed though Lancastrian Estates).
That's a great review, Katie, thank you! Sarah will be looking forward to helping again when you sell next time ☺
Fantastic experience: Lancastrian's team sold my house. They were proactive, kept me informed and knowlegable of the local market.
Thank you so much for the fantastic review, Kate, and that we could get your home sold ☺
Fantastic experience: We have now used Lancastrian twice to sell our homes in Lancaster. Matt is exceptional and has smashed the ceiling price of the street on both occasions! On both occasions we have sold with a couple of weeks. Matt is passionate, proffesional and friendly and this shines through in his property videos. The whole team is always happy to help and guide you through the process. Highlt recommend
Thanks Richard, that's amazing to hear that we've got you a great price, not only once, but twice! Hopefully we'll be able to help do the same in the future too!
Fantastic experience: Lancastrian Estates have been brilliant at finding me lots of properties fitting my description. Jonathan even phoned me up when a property came back on the market that I liked. I also like their video reviews of properties, I find then very useful to see how spacious properties are.
Great to hear that we've been able to find you properties Philip. We'll continue to do so!
Fantastic experience: Fantastic agents. Quick to respond. Efficient. Reliable and extremely personable. Matthews great, incredibly helpful. Wouldn’t hesitate to recommend Lancastrian Estates.
Thanks for the great review, Grace ☺
Fantastic experience: After several family members had previously used Lancastrian Estates we instructed them to deal with the sale of our late mother’s house. Every member of staff acted in a very professional manner and went out of their way to make sure everything went smoothly . They went above and beyond what was expected and took all the stress out of the process . Matthew and James dealt with most of the viewings and kept us up to speed all the time. We wouldn’t hesitate to recommend them to anybody.
Thank you for the lovely review! We're so happy that we could help to sell your late mothers home and that we could make it as stress free as possible. If there is anything that we can help you with then please do not hesitate to let us know.
Fantastic experience: Recently sold our house with Lancastrian Estates. The whole team were really helpful and professional. Great service and great staff. Highly recommend.
Thanks Ashley for the kind review. Glad we could help sell your house ☺
Fantastic experience: I used Matt from Lancastrian to sell my house. He was amazing and went above and beyond to ensure my house was sold efficiently. He was really professional and easy to reach when needed! I would 100% recommend Lancastrian if your looking to sell. A reasonably priced, friendly and reputable local company! 10/10 service!
Thanks for the great review Kirsty. 10/10 service is our aim so we're extremely happy that we could help you sell your home this way.
Fantastic experience: I’m in the process of selling my commercial (retail) property through Lancastrian Estates. Everything is progressing very smoothly! The team are all very professional and helpful. Matthew (Kitchen) has gone above and beyond to make the whole process completely stress free, and his boundless energy and enthusiasm are incredible!! It’s a pleasure to recommend Lancastrian Estates, whether buying or selling a commercial property or a private home!
We're so happy that we could help sell your commercial property! Thank you for the great review and the kind words ☺
Fantastic experience: Cannot give enough praise to Lancastrian Estates for selling my property earlier this year. Great service from start to finish. Presentation of property details were top notch and included a walk round video. Always replied in a speedy manner if I had a query or wanted an update. Professional service from start to finish. Thank you so much.
Thank you so much for the great review! glad we could help you sell your property!
Fantastic experience: Fantastic experience purchasing a property listed with Lancastrian Estates. Managed to squeeze me in for a same day viewing. Which worked out for all parties as I made an offer that day that was accepted. Thank you
So glad that we could get you in to view and that it led to you buying the house. We hope you enjoy it!
Kevin
Fantastic experience: Recently used Lancastrian Estates , Lancaster to sell our house. They did an excellent job and I have no hesitation in recommending them. All the staff at the Lancaster branch were professional, friendly and competent, Special thanks to Kerry Oldfield and Mathew Kitchen..They kept us up to date throughout the process and all our queries and questions were dealt with swiftly and efficiently .We are very satisfied with the price achieved. My wife and I are both in our seventies and we have moved house a number of times. If we ever move again (not planning to) my first call will be to Lancastrian Estates. 10 out 10 for our experience with Lancastrian Estates,Lancaster.
Thank you so much for great feedback and lovely review. If we can help with anything, whether it's the next move (or not ), then please do not hesitate to get in touch.
Kevin
Fantastic experience: Having dealt with Matthew on the residential side previously it was just as easy dealing with him again on the commercial side. Matthew was very professional, attentive and pro active. Having gone through figures, yield and return on investment numerous times we found ourselves jumping on a great opportunity located on Morecambe sea front. If you have a commercial investment or land I would 100% recommend Matthew at Lancastrian Estates.
Thank you for the fantastic review Sarah. Great to work with you on both the residential and commercial aspects and the team look forward continuing to do so in the future.
Kevin
Fantastic experience: Great service and great people to speak to everything ran very smoothly
We're glad that we could help, Craig. Thank you for the lovely review!
Kevin
Positive experience: \\efficient profesional service throughout thank you Lancastrian Estates
Thank you for the great review. It was great to be able to help you again this time, and look forward to helping you again in the future.
Kevin
Fantastic experience: Viewing properties was easy to organise - the person who lead the viewing was very professional and knowledgeable. Process of putting on an offer was straightforward, and handled well by the agent. Kerry in Sales Progression was also fantastic in helping communicate with vendors, and in suggesting local surveyors/solicitors to go to. Lancastrian really helped make the process of buying a house into a very seamless, positive experience. Would definitely recommend.
Thank you for the excellent review Sean. We're so happy that we could be part of the buying journey with you! We hope you enjoy the house!
Kevin
Fantastic experience: I would highly recommend Lancastrian Estate agents. I recently bought my bungalow through then. From start to finish they were brilliant and a special shout out to Kerry who kept me informed every step of the way. Can’t thank her enough.
So glad everything came together for you it was so nice to be able to help you with your move. All the best
Fantastic experience: We recently sold our house with Lancastrian Estates and the whole experience was a positive one. Very professional photos and video taken of our house, excellent communication at all stages of the process and house sold to first viewer for full asking price. Shout out to Kerry from the sales progression team who kept us informed and updated on all progress after the offer was made on our house. Would definitely recommend.
Great to hear you had a positive experience selling your home through us and we hope you are settling in to your new home
Fantastic experience: Very professional. Nothing too much trouble. Very kind and caring in all they do
Thank you for your kind words and we hope you will be very happy in your new home
Fantastic experience: Had dealings with Lancastrian Estates twice in four years and they have been fantastic throughout the whole process. Huge shout out to Kerry who has been amazing.
It was lovely to see you again and maybe we will see you again in another 4 years lol Enjoy your new home.
Fantastic experience: Kerry and the team were super helpful, always went above and beyond for us. Communication was great, answered enquiries quick and kept us up to date the whole way.
Thank you for your your kind words and we hope you are loving your new home
Fantastic experience: This is the 2nd time I have used Lancastrian Estates to sell a property and would 100% recommend. I felt well looked after from the get go when getting the house valued through to completion. Thank you again
So glad we were able to sell for you again and we wish you all the best in your new home.
Positive experience: Lancastrian Estates were very helpful and responsive as we went through the process of buying a new home in Lancaster. Nothing was too much trouble.
So glad we were able to keep the chain together after last minute changes at the top. We hope you settle in well to your new home.
Fantastic experience: Lancastrian Estates were absolutely super at helping us buy our first house. Matthew and Kerry were on it with the communication between us and with the solicitors. Would definitely recommend and we would rate them 10/5 if we could!
Thank you so much for your kind words and we hope you are enjoying your new home. All the best
Fantastic experience: Excellent.
Fantastic experience: I can't recommend this firm highly enough. From start to finish they've been professional, proactive and incredibly helpful. The communication has been excellent, particularly important for me as I live abroad. They really have made a stressful process so much easier. Thoroughly recommended.
Thank you for your kind words and wonderful review. We are so pleased you were happy with our service.
Fantastic experience: I have used Lancastrian properties several times in the past and have always experienced the highest level of professionalism in all my dealings. Two shoutouts - Firstly Matthew for his expert valuation and escorted viewings, and secondly - Kerry - who is an absolute joy to deal with. She kept me up to date with all proceedings and was quite tenacious with chasing up solicitors, buyers etc. You have made selling my property a simple and straightforward event and I will not hesitate to use you again in the future.
Thank you for your kind words, we are so pleased the sale went through smoothly and look forward to working with you again should you require our services in the future.
Fantastic experience: Great experience. Kerry Was superb
Thank you for the 5-star review Ben! We're all extremely happy that you had a great experience working with us.
Fantastic experience: We recently sold two properties and purchased one with Lancastrian Estates and they were nothing but exceptional from start to finish. We viewed a property that was advertised with Lancastrian and from that experience we decided to sell our two properties with them and we were not disappointed. They arrange block viewings on both properties that we were selling and both sold in a week! The communications from everyone that we dealt with were fantastic all the way through and they kept us up to date on a regular basis with the status of each property. I would highly recommend Lancastrian Estates to anyone looking to sell their property.
That's so good to hear that we were able to help get you moved. It was brilliant working with you to get both properties sold at almost the same time, and then get you moved into a fantastic new home.
Thank you so much for the great review! we're always here should you need any help in the future.
Fantastic experience: No complaints regarding my house purchase through Lancastrian Estates. They respected that I wanted to communicate via e-mail throughout, provided quick responses, and kept me well informed.
Great that we could help with your house purchase and that we were able to communicate in a way that worked best for you. Thank you so much for the great review!
Fantastic experience: I recently purchased a property through Lancastrian Estates and I am happy to share my experience. From start to finish, the service provided was nothing short of exceptional. Right from our initial consultation, Kerry displayed a profound understanding of the market and a keen sense of professionalism. Throughout the entire process, communication was prompt, clear, and transparent. Kerry was readily available to answer any questions or concerns I had, making me feel supported and informed every step of the way. In conclusion, I cannot recommend Lancastrian Estate agent highly enough. Their unparalleled expertise, outstanding service, and unwavering professionalism have undoubtedly set them at the top in my opinion and experience with them. If you're looking for a trusted partner in your property journey, look no further than Lancastrian Estates Agent They truly exceeded all expectations, and I am grateful for their exemplary service, Kerry to be precise. Thank you Lancastrian team.
That's great to hear Vee. So Happy that we could be part of your property journey.
Kerry and the team are always here to help, and if there is anything else that we can help you with, then please let us know!
Fantastic experience: .Selling some land was made very simple and stress free with Matthew. Every step of the way l was informed of what was going on and roughly how long it would take. Very satisfied with the service provided from Lancastrian Estates.
Thanks for the great review Phil. We're extremely happy that we could help sell the land for you. We look forward to working with you again in the future.
Fantastic experience: Fantastic experience right through from initial valuation to completing our sale. Matt and Kerry were knowledgeable and kept us updated throughout. We would use them again.
Thanks for the fantastic review, Jennifer! We love talking to our clients (we love talking to anyone actually ) and we're extremely happy that we were able to help successfully during your house sale.
Kevin
Fantastic experience: If you need to sell a house you'll not do better than Lancastrian Estates. I've used Lancastrian on two occasions to sell my house and I can't fault the service provided. Matthew Kitchen is excellent to deal with when the initial valuation is carried out and offers great advice and guidance throughout the whole process. The office staff also provide excellent customer service and are great to deal with. I've also been on the opposite end of the chain when purchasing a house and have received the same level of excellent customer service. I wouldn't use anyone else.
Thank you so much for the lovely review! It's great that we were able to help during the sales process, not once, but twice, and of course on your purchase. The team look forward to helping you again in the future!
Kevin
Fantastic experience: What a GREAT estate agents- keeping me posted with appropriate properties to purchase for a number of years, now! They sent me a truly entertaining 'Virtual tour' of their most recent bungalow for sale, which really cheered me up. It has spurred me on to get on and get my apartment sold. What inspirational motivators! THANK YOU to you all, I wish you pure success.
That's great to to hear, Jill. We're here to help people move, and we're really have that we've been able to have a positive impact on your move. We're here to help if you need us at any time in the future.
Kevin
Fantastic experience: Having dealt with Matthew in regards to land and a commercial project. He has always found me great investments and in turn a fantastic purchase. I have worked with Matthew going forward on other projects. He has been very professional and works at a brilliant pace. Would 100% recommend him if you have a commercial asset in the area
Thank you for the brilliant review! It has been great to work with you on many commercial projects so far, and I am sure that we'll be able to work on many more in future.
Kevin
Negative experience: We tried to buy a house through them which ended up falling through because the sellers changed their minds about the sale (which of course is not the fault of Lancastrian Estates). However, we did not have the best experience with Lancastrian Estates either. Firstly, they charged us £30 per person (£60 in total) for AML checks the moment our offer was accepted - not every estate agent passes this fee on to clients. Secondly, Lancastrian Estates repeatedly assured us that the sellers were keen on selling, even though we were getting very different vibes off the sellers, just from the time it was taking them to respond to even simple questions from us, and from the fact that 6 weeks after agreeing the sale we had yet to receive a memorandum of sale. We had already sank money into having surveys done, instructing solicitors etc and would have paid even more into the process if we hadn't trusted our guts. When the sellers pulled out, we got a quick phone call from Lancastrian Estates to say that the sale was off - no further support, no other property recommendations etc. Kerry, who was following the progression of the sale up until that point, just stopped responding to emails from us. After we had spent almost £500 (on ID checks, surveys etc) they completely ignored us. We are now making another purchase through a different estate agent and the experience is so much better - no AML fees, better communication, more after sales support...
Hi Rachel,
I’m sorry that you feel that you’ve not had a good experience with us. We hold quality of service in the highest regard and are extremely disappointed if we fall short of that.
I wanted to, in short, just comment on your review, but I am more than happy to go into full detail over the phone/in person if you’d ever like to do that.
AML checks, we, like many other companies, must be diligent and carry these out as an obligation to the HMRC as we enter a business relationship. How that is done is chosen by each individual company. This is the way that we deem to be the most diligent, and unfortunately there is a charge for that.
I can also confirm that the vendors communication with us was that they wanted to move. The memorandum of sale was sent to all parties on the 16th February confirming that. The vendors also offered on another property through us on that same day, which was accepted, completing the chain.
As you are aware, then vendors then withdrew from the sale and the purchase on the 19th. A huge shock, and something that we can do nothing about. Their circumstances changed and that meant they were no longer able to move.
I am also aware that we kept in contact regularly, offering advice and guidance throughout, and have even sent you property information on another one that may have fit your criteria.
Great news that you have found another suitable property, and hope that this one works out for you and Charlotte however, we’ll continue to send you any suitable properties just in case. You can of course opt out of this at any time.
Please let us know if you’d like to talk through in more detail.
Kevin
Fantastic experience: What a wonderful experience with Lancastrian Estates buying our first home! The whole team has been so immensely helpful every step of the way and we couldn’t be more grateful. Thoroughly thoroughly recommend!
Hi Tara,
That's great to here! We're so happy that we could help you move in to your first home. It's such a lovely home and one that we hope you'll enjoy for many years to come.
If there is anything else that we can ever help you with, from plumbers to mortgage brokers and more, then please let us know. We're here to help.
All the best!
Kevin.
Fantastic experience: I've both purchased and sold property through Lancastrian and they've been professional, calm and thorough throughout both processes. Their videos & images for sale listings are excellent. Staff have always responded to emails quickly & taken initiative to help move things along.
Fantastic experience: I felt incredibly supported through the process of buying my first home! Matthew was flexible in the times he could meet me at the property (even waited for me when I was late - thank you!) and overall very knowledgeable and helpful. Kerry was wonderful and virtually held my hand through the entire buying process, no question was a stupid question and I couldn't have asked for anything more! Thank you both
Fantastic experience: A wonderful team at lancastrian estates, Kerry and Matthew were very helpful and always kept us informed and checked in weekly. I would definitely recommend using lancastrian estates.
Fantastic experience: An absolute joy to have encountered Matthew and be the recipient of good quality customer service. Matthew went above and beyond, to get to know the relevant information, to be able to offer the best advice possible. He maintained a professional attitude throughout whilst being friendly and totally enthusiastic about his job. I have no hesitation in recommending Lancastrian Estates - you will be looked after throughout the process of buying and selling.
Fantastic experience: Very quick to respond to queries, friendly staff and kept in touch throughout the process.
Fantastic experience: Wonderful service from start to finish selling my property through Lancastrian Estates. Kerry was very professional keeping me up to date at all times. Matt was very helpful and informative throughout. So much so I have other properties I won’t be hesitating to sell through this estate agents. I would highly recommend Lancastrian Estates. 1st class service!! Thank you all, much appreciated!!
Fantastic experience: From start to finish I found everyone friendly, professional and communicative. I was kept informed throughout particularly by Kerry.
Fantastic experience: This sale has been smooth sailing all the way through, great service, lots of helpful information and advice. All the staff are very attentive, especially Matt. Sold plenty of properties over the years and could definitely recommend Lancastrian Estates, thanks again Matt
Fantastic experience: We purchased our home through Lancastrian Estates and could not be happier, their experience and knowledge is first class, Kerry kept us up to date with progress regularly and helped us deal with our less helpful solicitor with sound advice and reassurance. Matt showed us round several times before we completed the purchase and again was very patient and helpful, offering good advice.
Fantastic experience: We bought a property through Lancastrian Estates and had a really positive experience. We viewed the property 3 times in total and they were friendly, professional and honest throughout. Communication after we agreed the purchase was excellent. Kerry did a great job of progressing the sale and kept us in the loop with an email each week until we completed. On moving day we had an issue relating to solicitors and the team were kind and empathetic.
Fantastic experience: After using 2 other agents previously I decided to switch to Lancastrian Estates. I couldn't fault them, extremely efficient, professional and readily available to answer any questions I had. I wouldn't hesitate to use them again and would highly recommend to anyone looking for a proactive, reliable estate agent
Fantastic experience: Fantastic customer service. Bought my house with Matthew’s help and 5 years later I knew there was only one agency I wanted to sell with. Sold our house the first day of block viewings! Kerry and Matthew have been helpful and informative throughout and we would recommend Lancastrian to anyone and everyone.
Fantastic experience: Excellent service from Lancastrian from start to finish. Kerry kept regular weekly contact with necessary updates. When my 1st buyer pulled out the company immediately contacted another interested party and the sale proceeded. Would highly recommend this company.
Hi Carol, thank you so much for the lovely review and so glad we agreed another sale so quickly for you. Wishing you all the very best.
Fantastic experience: Excellent service from start to finish. Kept us in the loop every step of the way, nothing was too much trouble. We would highly recommend them them to anyone who is thinking of selling their home.
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