Entwistle Green Sales and Letting Agents Lancaster
Information about Entwistle Green Sales and Letting Agents Lancaster
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-14h
We are located in the very heart of Lancaster city centre in immediate proximity to all the shops, offices, restaurants and bars. The branch is modern and attractive and has been in this prime spot for over 20 years. It holds a prime corner position which allows us to showcase our properties in the large windows. We are a friendly team who are always welcoming and ready to help. We really are your trusted local agent. We're local and focused on you. You want great service and a better way to move; that's exactly what we offer. We keep things simple and transparent – no fancy jargon or hidden costs. Whether you're looking to buy, sell, let or rent, your property journey starts here. Entwistle Green are a well respected and well known agen...
Entwistle Green Sales and Letting Agents Lancaster: Reviews
Fantastic experience: The level of service offered from sales team has been outstanding. A friendly team, nothing to much trouble and always followed up on calls, viewings for feedback. A great level of customer service from my perspective. Highly recommend.
Thank you for the kind words! Our sales team takes pride in providing outstanding service and we are thrilled to hear that it is appreciated. Thank you for recommending us, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Entwistle Green recently found us tenants for our property. They were efficient and found us a great tenant very quickly. Erin was particularly professional and kept us well informed throughout the process. We’ve used Entwistle Green for over 15 years and they have always provided a great level of service.
Thank you for taking the time to share your positive experience with us. We are delighted to have been able to find you a great tenant quickly and efficiently. Our team, especially Erin, takes pride in providing professional and informative service. We are grateful for your continued trust in us for the past 15 years. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Very pleasant and helpful in keeping things moving on. Felicity looked after us very well.
Thank you for the kind words, we take pride in providing excellent service and we're glad you had a great experience with Felicity. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Very good and reliable agency, one of the best I might say in Cumbria! Erin was super helpful, the process was so quick and easy and she made this whole experience better, I would definitely recommend
Thank you so much for your kind words! We're so glad you had a positive experience with our agency and Erin. We take pride in providing quick and easy service for our clients. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Would recommend Entwistle to anyone. Buying a flat was not an easy process, especially as a first time buyer, but they were great through the whole thing. Constant communication, updates, working things out. Stephanie was absolutely brilliant! I never felt like I couldn’t ask her anything and she definitely went above and beyond. Huge thank you to Steph and the whole team for all your help! Will be using Entwistle myself in the future.
Thank you for choosing Entwistle for your first home purchase! We pride ourselves on delivering exceptional service and we're thrilled to hear that Stephanie and our team went above and beyond to help you. Best wishes, Lucy, Customer Feedback and Support Team.
Negative experience: Absolutely unacceptable experience. We arranged a rental property through this estate agent and were due to move — then just two days before moving day we were told the landlord had sold the house and the rental would not proceed. By that point we had already invested enormous emotional, physical, and financial effort into the move. We had applied for schools for our children, packed all our belongings, arranged and committed to a shipping company, and ended our current voluntary jobs, courses, and clubs in preparation for relocating to Lancaster. This last-minute cancellation left our family in a very difficult and stressful position. There was clearly a lack of proper verification and security around the agreement before allowing tenants to proceed with such major life arrangements. Communication and responsibility handling were extremely poor. I would strongly caution others to think carefully before relying on this agency for a rental move.
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at
[email protected] if you wish to discuss this further. Kind regards,
Lucy, Customer Feedback and Support Team.
Fantastic experience: I have had a really pleasant house move, thanks to the staff at Entwistle green. Erin, Michael and Shannon have all been very helpful and pleasant throughout. I would highly recommend! Thank you again for all of your hard work
Thank you so much for taking the time to share your positive experience with our team at Entwistle Green! We're thrilled to hear that Erin, Michael, and Shannon were able to make your house move a pleasant one. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I would like to thank Erin Van Aswegan for the fantastic service she rendered to us. She is very professional and efficient. She made the whole process easy and seamless. We are enjoying our new home.
"Thank you for your review! We are so happy to know that Erin provided you with fantastic service and made the home buying process easy and seamless. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We recently started renting a flat through Entwistle Green and had a great experience. Erin van Aswegan helped us through the whole process and was absolutely amazing from start to finish. She was always great at answering any questions we had throughout, and she made getting our first home feel easy and stress-free. Highly recommend!
Thank you so much for your review! We are thrilled to hear you had a great experience renting with us. Erin is a valuable member of our team and we are so glad she was able to make the process easy and stress-free for you. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Erin was very helpful throughout the process and her customer relations skills are excellent!
Thank you for your kind words! We take pride in providing exceptional customer service and we're happy to hear that Erin's help was valuable to you. Best wishes, Lucy, Customer Feedback and Support Team
Fantastic experience: Excellent service from Shannon and Erin in the renting of my property. Refreshingly positive, responsive and efficient with clear communication. Highly recommended
Thank you for your kind words! Providing exceptional service is what we strive for at our company. We are happy to hear that Shannon and Erin exceeded your expectations, and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: I had a fantastic experience with this letting agency, especially the staff member ERIN VAN ASWEGAN who helped me secure my new rental home. From the very beginning, they were professional, friendly, and extremely helpful. Every question I had was answered clearly, and the whole process was smooth and stress-free. They kept me updated at every stage and genuinely cared about finding the right place for me. Highly recommended to anyone looking to rent with confidence!
Thank you for the positive feedback! We're so glad to hear that Erin provided exceptional service in helping you secure your new rental home. Our team strives to make the process stress-free and we're grateful for the recommendation. Best wishes, Lucy, Customer Feedback and Support Team
Fantastic experience: Couldn’t be happier with the help I received from Shannon and Erin both always happy and helpful and made it so a stressful time like moving was a lot less stressful.
Thank you so much for your kind words! It was our pleasure to make your move a little easier. We strive to always provide the best service and support to our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Big thanks to Erin and Michael for helping us move into our lovely new home. They both worked very hard to accommodate us and gave us multiple lifts from and to the place we rented since we were from outside Lancaster and didn't have a car. The whole move-in process was quick, polite and professional. Michael even came on his day off work to give us the house keys and drive us to the house. 5 star service.
Thank you for your kind words and for choosing us to help with your move! We're so happy we could make the process smooth and stress-free for you. It was our pleasure to go above and beyond to make sure you were settled in your new home. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: very helpful with the whole process especially Erin , quick updates every step of the way till property acquisition was completed .
Thank you so much for your review! We're thrilled to hear that our team, especially Erin, was able to provide quick updates and make the property acquisition process seamless for you. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Couldn't ask for anything more from everyone at Entwistle Green, especially Erin van Aswegan she's done an amazing job helping me and my family get this property so I'd highly recommend her for anyone 5 star agent, Thank you Erin, Kind regards Karl & Stacey.
Thank you so much for your kind words, Karl and Stacey! We are thrilled to hear that Erin went above and beyond in finding you the perfect property. We will be sure to pass along your praise and we look forward to continuing to serve you in the future. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I have no hesitation in recommending Entwistle Green Lancaster. Erin Van Aswegan and Shannon King were the consummate professionals - knowledgeable, friendly and proactive. As a landlord, they always kept me informed and asked the right questions at the right time to keep all parties happy. I'll be back again to Entwistle in the future and hope that Erin and Shannon can look after my tenant find again.
Thank you for your kind words and recommendation! We are thrilled to hear that Erin and Shannon provided such exceptional service as your agents. We pride ourselves on keeping all parties involved happy and informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Well done Shannon and the team have done a fantastic job in finding me and my partner a new home
"Thank you for trusting us with finding your dream home! We are thrilled to have helped you and your partner. Wishing you all the best in your new home! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Steph was excellent she helped put our mind at ease was very good at communicating and listened to what we needed.
Thank you so much for your kind words! We're thrilled that Steph provided excellent service and made you feel at ease. Kind regards, Lucy, Customer Relations.
Fantastic experience: this letting company was very easy to work with , contacting them was very smooth and was straightforward , Erin was a very lovely lady who helped me throughout this whole process and made it so simple , if youre looking for a property in Lancaster, I really recommend this agency theyre very reliable . thank you Erin
Thank you for your kind words! We are delighted to hear that you had a positive experience working with our agency and specifically with our lovely agent, Erin. We strive to make the property search process as smooth and straightforward as possible and are happy to have earned your recommendation. Kind regards, Lucy, Customer Relations.
Fantastic experience: I’ve had fantastic experiences with this company especially Erin and Shannon from lettings moving me and my kids into our new home excellent service and been kept up to date with everything from start to finish. Highly recommend.
We are thrilled to hear that you had a fantastic experience with our company, and we're delighted to have helped you and your family find a new home. Thank you so much for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Very happy with the service Stephanie provided. Outstanding communication throughout the whole process of my purchase on my first home!
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: Stephanie at Lancaster office is absolutely fantastic. Bles her, she had quite a difficult time with our chain but she was so on it and sorted things out for us every time. When issues came up she handled then professionally and with understanding. She will go far in her role, I hope the company show her the appreciation she deserves. She works very hard and cares. Kim, Emma, and Fliss are also brilliant at what they do. They were all on hand to take my calls and put up with my frustrations. Thanks girls!
Thank you so much for your kind words! We are lucky to have Stephanie, Kim, Emma, and Fliss on our team. We strive to provide excellent customer service and we are glad to hear that they were able to assist you. We will definitely show Stephanie the appreciation she deserves. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Me and my partner have recently just been accepted for a flat through entwistle green and we couldn’t be happier with our experience. This is our very first flat so we are new to it all but Shannon and Michael were very helpful all the way through, any email or call they got back to straight away explaining everything to us. I am so happy that this has not been a stressful move at all because we have had them to guide and help us every step of the way. Very grateful and happy. Thank you to both of you!!
Thank you for choosing Entwistle Green for your first flat! We're thrilled to hear that Shannon and Michael provided excellent service and made your move stress-free. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: Had a very pleasant experience with Entwistle Green; the staff there are very approachable, friendly and easy to talk to. Shannon was the person who dealt with me and the whole process was extremely smooth. Would highly recommend using this letting agents for any property matters.
We are thrilled to hear about your positive experience with our team at Entwistle Green! Thank you for trusting us with your property matters and for recommending us. We are committed to providing exceptional service and making the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Excellent service, Michael and Shannon were extremely helpful and very fast with their work!
Thank you so much for your kind words! We're thrilled to hear that Michael and Shannon provided you with excellent service and speedy assistance. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: We experienced high quality landlord support from Rachael Brierley, especially around deposit management.
"Thank you for the positive review! We're delighted to hear that you had a great experience with Rachael Brierley. Our team takes pride in providing top-notch support for all our landlords, especially with deposit management. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Erin is very warm and helpful to my new rent house. Gonna keep long term cooperation
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: Professional, lovely, super helpful Stephanie Hardie !!!!!Massive Thank you!!! Recently 08.25 Our building-property company L&M TOP LIVING LTD bought a property through Entwistle Green Sales and Letting Agents Lancaster and we meet this fantastic young lady-Stephanie Hardie!!! She was always there for us, super professional, she managed to complete the deal in around 30 days. Highly recommended!!!!! Maggie
Thank you for the kind words, Maggie! Stephanie is truly an asset to our team and we are thrilled to hear about your positive experience. We are dedicated to providing efficient and professional service to our clients. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Stephanie Hardie❤️ I can't express in words how grateful we are to this young woman. At the end of last month, after a long wait and many difficulties, we finally managed to buy our first house. Stephanie was with us from the very beginning. I haven't met such a warm and incredibly patient person in a long time. She helped us a lot and answered a lot of questions (though I know I can be annoying). She supported us when the owners of the first house we wanted to buy withdrew from the sale, she sent us other available properties and she was the one who showed us around the house we bought❤️ We wholeheartedly thank you and the entire Entwistle Green team for the opportunity to buy our dream place thanks to your agency❤️ We highly recommend it and wish you lots of successful transactions
Thank you so much for your kind words, Stephanie! We're thrilled to have helped you find your dream home and are so grateful for your trust in our team. Thank you for being patient and for choosing us to be a part of your home-buying journey. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Jan who took us on house viewing went above and beyond to give us information about the house .Which no other estate agent has done .
We are thrilled to hear that Jan provided exceptional service during your house viewing experience. Our team takes pride in going above and beyond to provide valuable information to our customers. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Entwistle have been by far the best letting agents I’ve had the pleasure of working with. Other local agents have been questionable to say the least, poor customer service, poor communication(if any). Long drawn out applications & financial checks. Entwistle have made the whole experience first class. Like so many companies they may have great systems & promises but it comes down to the individual colleague. Erin has been brilliant at communicating delivering great customer service & explaining the process & next steps. Amazing service to the customer ⭐️⭐️⭐️⭐️⭐️
It’s lovely to know you had such a great experience – thank you for your feedback! We’d welcome any further details you’re willing to share.
Fantastic experience: I had been looking for a flat for my 20 year old daughter in Lancaster, and we saw several estate agents, all of whom pleasant and helpful, but they were all very discouraging, and stressed how difficult it was to find a flat in the current climate. However, our experience in Entwistle Green was very different. We were met by Michael Heyworth, who was immediately positive and encouraging, and said that he was sure he would be able to find something - and within 2 days he did! Shannon King showed my daughter around the flat Michael had found and was kind and patient with us both. It was a stressful time for my daughter and myself, and it was knowing that Michael and Shannon were actively working on our behalf that kept us going. Michael and Shannon both did an exceptional job, and are stand out role models for their profession, and I can't recommend them highly enough - thank you both so much.
Thank you for sharing your positive experience with Entwistle Green and our amazing team members, Michael and Shannon. We are so thrilled we were able to help you find a flat for your daughter. Our team takes pride in providing exceptional service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: I recently rented a property through Entwistle Green Sales and Letting Agents in Lancaster, and I couldn’t be happier with the experience. From day one, Erin and Shannon were an absolute pleasure to deal with — always friendly, approachable, and ready to help. They made what could have been a stressful process feel completely smooth and straightforward, keeping me updated every step of the way and answering any questions I had without delay. Their genuine care really stood out, and I always felt supported. Huge thanks to both Erin and Shannon for making my move such a positive experience.
Thank you for choosing Entwistle Green for your rental needs! We are thrilled to hear that our team, especially Erin and Shannon, provided you with a smooth and stress-free experience. Our goal is to make our customers feel supported and we are happy we could achieve that for you. Thank you for the kind words and we wish you all the best in your new home! Kind regards, Maggie, Customer Relations.
Fantastic experience: This was my first experience renting, and I’m so glad I went through Entwistle Green Lancaster. Erin made the entire process really easy to understand and was always quick to respond. Shannon was also very helpful and cleared up any questions I had along the way. Thank you both for making everything so smooth and stress-free! Great team – highly recommend!
Thank you so much for the kind words! We're thrilled to hear that Erin and Shannon made your first renting experience with Entwistle Green Lancaster a smooth and stress-free one. We'll be sure to pass along your praise to them. Thanks for choosing our team and for the high recommendation! Kind regards, Lucy, Customer Feedback and Support Team
Fantastic experience: Steph has been professional and so supportive through the whole process. She clearly has great passion for what she does and it is a joy to experience. Nothing was a problem to her and she always remained honest and positive even when we faced challenges. Fantastic job Steph, thank you for everything!
Thank you so much for your kind words! It was a pleasure working with you and I am so happy to hear you had a positive experience. I am passionate about my job and always strive to provide the best service. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: Tried a few other estate agents in Lancaster area but they were awful at replying. From the start Erin was super friendly and helpful, always quick to respond and made the move smooth and stress free. Would definately reccomend!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: Erin and Shannon have been brilliant in the letting process. Erin has been quick to respond and very very helpful whenever we have enquired about anything. This has by far been the easiest process and it’s all thanks to Erin and the team at Entwistle Green.
Thank you for your kind words! We are thrilled to hear that Erin and Shannon have made the letting process a breeze for you. Making our clients' experience easy and stress-free is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
Positive experience: We struggled buying our house but that was due to solicitors Stephanie was amazing helped us every step of the way she went above and beyond. I would use her again for a house purchase. I give 4 stars as slowly once or twice it was difficult to get in touch other than that expertly handled very kind and polite
Thank you for sharing your experience with us! We are glad Stephanie provided such excellent assistance during your house purchase. We apologize for any delay in communication, but we are glad it was expertly handled overall. We would love to have the opportunity to work with you again in the future. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: Had a fantastic experience selling my house with Entwistle Green. Special mention to Felicity who constantly kept me up to date with the sale, always really positive and professional and a joy to deal with, as were the whole team. I definitely recommend them to anyone thinking about selling their house in the Lancaster area.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
Fantastic experience: I cannot praise all of the staff at the Lancaster branch of Entwistle Green enough. The sale of my bungalow has not been an easy one due to problems with the building itself. However the staff stuck with me, guided me through everything and gave me confidence in them. They were polite, kind and understanding all of the way. I would like to thank Steph, who was always happy to see me, (no matter what problem I came in with!), and acted as a brilliant contact point for myself and the buyers. All the staff are very professional and a credit to the Company. Thank you all.
Thank you for taking the time to write such a glowing review of our Entwistle Green Lancaster branch! Our staff takes pride in providing exceptional service to our valued clients, even in difficult situations. We are thrilled to hear that Steph and the rest of our team were able to guide you through the sale of your bungalow with confidence and professionalism. We truly appreciate your kind words and we are honored to have you as a satisfied customer. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: Stephanie has been a wonderful support during this very stressful situation. She has been there at the end of the phone with a smile and with the answers that you need during this process. She worked endlessly to give us all in the chain a date for moving. Which I don’t believe was her responsibility.Which is more than I can say for the Solicitors. Buying and selling a property is a very stressful time both emotionally physically and mentally and I’m glad she was on my side throughout the procedure. She is a credit to the company, well done and thank you, and to her colleagues that helped me through to the end.
Thank you for taking the time to share your experience, we are thrilled to hear that Stephanie provided such excellent support during a stressful situation. Our team strives to go above and beyond for our clients. We will make sure to pass along your kind words to Stephanie and her colleagues. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Fantastic experience: I've just had 2 viewings of properties in Lancaster - both easily set up through phoning the Lancaster office, who all have a really friendly manner. The person who did the viewings with me - Jan - was wonderful - I get a bit nervous doing viewings but she put me very much at ease which is important when property searching - thank you it was really appreciated.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
Fantastic experience: I would to thank ent wistle green company especially Ms Shanon king who helped me most step by step till my residency with them . She is very cooperative and active and always tries to help. I am strongly recommend ENTWISTLE Green agency for any tenancy .
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
Fantastic experience: We felt on a whole, more honesty, friendly calls checking our progress from start to finish. I appreciated Stephanies positive attitude and very informative and helpful throughout. Many thanks to the whole team. Mark and Melissa
Thank you for your kind words, Mark and Melissa! It's always a pleasure to hear that our team provided excellent service and made your experience a positive one. We strive to be honest, friendly, and informative with all of our customers. Thanks for choosing us! - Kind regards, Maggie Joyce, Customer Feedback and Support Team
Fantastic experience: Really went the extra mile to help me find somewhere and everyone was super helpful and responsive. Thank you to Shannon, Erin and Michael, they couldn't do enough for me. Much appreciated. Absolutely recommend
Hello Kurtis,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Shannon, Erin, and Michael went the extra mile to assist you and that you found our team helpful and responsive. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: I have recently went through the tenancy process with Entwistlegreen and Erin has been amazing throughout the process to make it effortless for me and super efficient. 100% would recommend has been a pleasure dealing with Erin.
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
Fantastic experience: Massive thanks to Shannon and Erin for helping us get a new tenant for the property so quickly, can’t recommend these guys highly enough and will definitely be using them in the future. Thank you!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Negative experience: I let a property through Entwistle Green in Lancaster, and they were a nightmare to deal with during the first few months. The shower and several appliances were nonfunctional for weeks, and the flat was left with dirty items and broken electronics from the previous tenant. I chose not to leave a review at the time, hoping things would improve but I feel compelled to speak up now. Most recently, they lost the spare key I had entrusted them with - a key I kindly agreed for contractors to have to access the property to fix the long-standing issues and remove a broken refrigerator from the property, while I'm at work. Now I’m being told that “you don’t need the spare key” and that I have to pay to replace it if I want one. There was no apology, no accountability. To make matters worse, I was locked out of my apartment today and had to pay £120 to regain entry, all because the spare key is lost. Why was the key not returned to the agency once the repairs were completed? This is not just about poor service - it is a huge red flag in terms of safety. A missing key tied to an address is a serious security risk, and the dismissive way this was handled is deeply concerning. If this is how they treat their tenants, it raises serious questions about their responsibility and professionalism. I am hoping they can offer to help in this situation with reimbursement and replacement.
Hello Prasamita,
Thank you for sharing your experience with us. I'm truly sorry to hear about the issues you've faced and the inconvenience caused by the lost spare key. Your concerns about safety and service are important, and I would like to address them promptly. Please contact us at [email protected] so we can discuss this matter further and work towards a resolution.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Erin was my agent for my property to rent , she was fantastic and so helpful with explaining what to do throughout the whole process before we moved in , she responded to emails really quickly and always kept me up to date , her customer service and kindness was amazing !
Thank you for your glowing 5* review Katie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
Fantastic experience: Fantastic information provided by Gemma (mortgage advisor) which helped me make a very important decision. Really calm and professional approach and never felt under pressure. Will always be asking for Gemma in the future ! Thank you
Hello Kevin,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Gemma provided you with fantastic information and a calm, professional approach. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Cannot thank Shannon for all her hard work within the last week of getting my property sorted and in so soon after viewing! Her hard work and dedication really shows with her constant in communication with everything! So greatful for all your help!
Hello Morgan,
Thank you so much for your excellent 5* review! Shannon will be thrilled to hear your kind words about her hard work and dedication. We're delighted to have been able to assist you with your property needs.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: Amazing!!! The service we have had in the process of renting our new property with entwistle green has been absolutely flawless. Erin in particular was absolutely superb. Her customer service is 10/10 and she is a credit to the company. What a lovely lady she is!! Shannon and Michael are also fab and very helpful! Looking forward to having many more positive nteractions in the future! Keep up the good work guys :)
Thank you for your glowing review! We are thrilled to hear that you had a flawless experience renting with us and that Erin, Shannon, and Michael provided outstanding service. We will make sure to pass along your kind words and we look forward to many more positive interactions with you in the future. Thank you for choosing Entwistle Green as your trusted property partner. Kind regards, Lucy, Customer Relations.
Fantastic experience: I was very pleased with the professional service i received. Erin,Michael and Shannon were all polite and very helpful. They dealt with the Letting very quickly and were there to answer any questions when needed. I would definately use Entwistle Green again. Great Service
Thank you so much for your wonderful 5* review Michelle! We're thrilled to hear that Erin, Michael, and Shannon provided you with professional and helpful service. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
Fantastic experience: Entwistle Green were a pleasure to deal with from start to finish. Michael was terrific when showing us round the property and Erin in the office was attentive to every need and detail throughout, all dealt with in a friendly and obliging manner.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
Fantastic experience: Would like to say a massive thank you to Erin, Shannon and Michael. Especially Erin who has been amazing at helping us find the property of our dreams. The process has been such a breeze and Erin’s cheerful personality and patience has made it much less stressful than my previous experiences. Shannon and Michael have been great at answering any questions immediately when Erin has not been in the office. Honestly couldn’t have asked for a better team to help us move, thank you so much!
Thank you for taking the time to leave us this tremendous 5* review Charlotte. Kind regards, Lucy, Customer Relations.
Fantastic experience: Fantastic service from Entwistle Green in Morecambe. The company has rented out my property and taken care of all the stress and hassle that comes with it. Erin and Shannon have been great; they have taken care of all the tenant checks and processes to ensure I have a suitable tenant for my property and kept me up to date with all the information regarding the rental process. Many thanks, Lee
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Fantastic experience: Erin , shannon & micheal did everything they possibly could to make sure we got the home we wanted. Excellent communication throughout and very helpful. Highly recommend to anyone looking. Thanks very much
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
Fantastic experience: Thank you so much Shannon, Erin & Michael! Rented my property within 6 days of it being online to my new tenant moving in! Speedy work guys, well done! Will be using again in future thats for sure :) faultless service.
Thank you for your excellent 5* review and kind words of our dedicated team Josh. Kind regards, Lucy, Customer Relations.
Fantastic experience: Thank you to Shannon, Erin and Michael in helping me find a tenant. They were friendly, happy to help and extremely professional. Highly recommend and will be using again. Thanks so much!
Thank you Bethany for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Fantastic experience: I recently rented through Entwistle greens lettings team with Erin and Shannon. Definitely worthy of the 5 star review, they found me the most perfect property in my most desired area! They were so professional and friendly the whole way through the rental process, all of which was completed swiftly and easily! Big thank you to Erin, Shannon, and the rest of entwistle greens lettings team in Morecambe, I couldn't be more happy with my new home.
Many thanks for your outstanding 5* review and your generous comments Cian. Best wishes, Lucy, Customer Relations.
Fantastic experience: Thanks so much to Stephanie and the team at Lancaster for all the hard work in making sure my purchase was stress free and well organised. Steph is so friendly, positive and dynamic she made sure I was well looked after and ALWAYS returned my messages! Thank you!
Thank you for your thoughtful 5* review Francine! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: From the start of selling my mothers property Felicity has been a godsend, she has talked me through every step of the way from forms to fill in, technical support as not great on that, Hss phoned and constantly kept me informed, guided me through what has been a very long complicated, frustrating sale but knowing I could call, email or pop in for help at anytime has made this much easier. A lovely friendly person and a great asset to entwistle green , keep up the good work xxx Thankyou
Thank you for leaving us your superb 5* review Tracy. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
Fantastic experience: Professional team guided me step by step till I rented the property which I need. Especially, Ms Erin Van Aswegan was so professional and helpful and kept on daily contact with me for all updates till it’s done.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
Fantastic experience: Myself and my partner rented a property through these guys a few weeks back. Thank you to Shannon & Erin (both lovely lasses) for making it such a smooth process from beginning to end. Would highly recommend!! Ta!
Hello Nicholas,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Shannon and Erin made the renting process smooth for you and your partner. Your recommendation means a lot to us!
Best regards, Lucy, Customer Relations Team
Fantastic experience: A massive thank you to Shannon and Erin for finding me a tenant so quickly. Cannot recommend them enough, will definitely use again!! Thanks girls”
Thank you for your excellent 5* review and kind words of our dedicated team Michelle. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Fantastic experience: A huge thank you to Shannon and Erin for helping me find a tenant for my property. They made the entire process so easy, and i can't thank them enough for their support. I highly recommend these two professionals and will definitely be using their services again soon! Thanks again!
Thank you so much for your wonderful 5* review Andrew! Shannon and Erin will be thrilled to hear your kind words and to know they made the process easy for you. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
Fantastic experience: Shannon, Erin & Michael did a great job finding me a tenant for my property. I’ve used Entwistle Green a few times and they never disappoint!
Thank you for your excellent 5* review and kind words of our dedicated team Brandon. Kind regards, Lucy, Customer Relations.
Fantastic experience: Renting through Erin and Entwistle Green has been my family's most satisfactory rental experience in the UK. Erin genuinely wants to support her clients to find a suitable property, so she listens to them, answers their questions, helps them to weigh options, and ultimately becomes their favourite by the time they're leaving her desk with the helpful information and other kinds of rental assistance that they need. This was our experience and we're grateful for it. She made sure we found a suitable house without delay and we're looking forward to working more with the Entwistle team in future.
Hello Emmanuel, thank you so much for your wonderful 5* review! We're thrilled to hear that Erin and the Entwistle Green team provided you with such a satisfactory rental experience. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
Fantastic experience: I had the pleasure of being assisted by Erin Van Aswegan , from the moment I met her at a property viewing she was polite and very helpful, she even made sure I viewed a property that suited my needs and budget, went above and beyond to help me with application and have been left humbled and grateful. Thank you again Erin for not making this experience amazing but for helping find my perfect home
Thank you for your fantastic 5* review Pearl! We’re delighted to hear that Erin Van Aswegan delivered exceptional service and assisted you in finding your ideal home. We truly appreciate your kind words. Warm regards, Lucy, Customer Relations Team
Fantastic experience: We needed to move into the area and had been looking at houses for months until we came across one from Entwistle Green. From the start of making the initial enquiry, to viewing to applying to moving in was so simple and quick. They were amazing even when we had to delay the move by a week they accommodated everything. I have been renting for 20 years and this was the easiest and painless move that we have done with an estate agent. Thank you so much to the team Erin, Shannon and Michael you were superstars and I cannot recommend you enough!!!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Louise! Kind regards, Lucy, Customer Relations.
Fantastic experience: I had a good service with come. Erin was absolutely great. She offered great assistance to us .informed always. Nice working with her. I recommend her and the company.
Many thanks for the great recommendation, 5* review and your kind words Sandra. Best wishes, Lucy, Customer Relations.
Fantastic experience: A fantastic and smooth experience. Erin was fantastic every step of the way and ensured that we moved into our beautiful new home quickly and smoothly going above and beyond every step of the process she's a true credit to the business. Can't recommend the estate agents or Erin enough.
Thank you for your fantastic 5* review Cameron! We're thrilled to hear that Erin provided such excellent service and made your move smooth and enjoyable. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
Fantastic experience: Erin, Shannon, Michael and the rest of The Entwistle Green team. We are so grateful for your time and effort, for helping us find our perfect home. We really appreciate your work, everything was done thoroughly and the communication was great. Highly recommend you guys. Thank you again Erin, Shannon & Michael. Looking forward to working with you guys.
Thank you for your glowing 5* review and recommendation Malcolm. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
Fantastic experience: I had a fantastic experience working with Shannon and Michael from the Entwistle Agency in Lancaster. They made the entire process of finding and securing my new home incredibly quick and easy. Their professionalism, dedication, and clear communication really stood out to me. They guided me every step of the way, ensuring I felt confident and informed throughout. I couldn't be happier with the service and would highly recommend them to anyone looking for a seamless real estate experience.
Thank you for taking the time to leave us this amazing 5* review and recommendation Ali. Kind regards Lucy, Customer Relations.
Fantastic experience: Thank you so much Erin, for helping me find my dream home! You were incredibly helpful and kept me updated every step of the way. You and your amazing team, including Shannon and Michael, made the whole process seamless and stress-free. I truly appreciate all your hard work.
Thank you for taking the time to share your experience and for your wonderful 5* review Bradley! Kind regards, Lucy, Customer Relations.
Fantastic experience: I'd like to give a huge shout-out to Erin, Shannon and Michael from the Entwistle Green Lettings team! They went above and beyond to help my friend Bradley secure a lovely home on short notice. Their professionalism, efficiency, and dedication made all the difference. Thank you for making a stressful situation so much easier!
Thank you so much for your wonderful 5* review Adah! We're thrilled to hear that Erin, Shannon, and Michael were able to assist Bradley so effectively. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
Fantastic experience: Shout out to Erin, Shannon & Michael, but also to the whole lettings team. My wife and I were on a tough time scale to find a property for us and our two year old daughter. Both Erin and Shannon went above and beyond to help us find a suitable property, within our budget & a proper family home, especially as this was mostly all done remotely. Couldn't have gotten here without their help & can't praise them enough.
Thank you for taking the time to leave us this great 5* review Daniel. Kind regards, Lucy, Customer Relations.
Fantastic experience: Me and my partner bought our first home and Entwistle couldn’t have been more helpful in what can be such a stressful time. We mainly dealt with Fliss who was so helpful and friendly and made the process of buying a home much easier! The communication between ourselves and Entwistle cannot be faulted, we were kept up to date at all times and we were never made to feel like an inconvenience and were always made to feel like a priority. Kim kindly handed over our keys on the day of completion who again was really friendly and helpful. Thank you so much Fliss and Kim for everything! Kat & Ant
Many thanks for your marvellous 5* review Kat. We're thrilled to hear that Fliss and Kim made your first home-buying experience smooth and enjoyable. Congratulations on your new home! Best regards, Lucy, Customer Relations Team
Fantastic experience: Great service from Entwistle Green. Shannon, Michael and Erin were all really helpful ingetting us sorted with our new home, would highly reccommend EG in Lancaster :)
Thank you for leaving us your superb 5* review and recommendation. Thank you Graham for your delightful comments. Best wishes, Lucy, Customer Relations.
Fantastic experience: Shannon and Erin were sincerely amazing and extremely helpful through the entire tenancy process. They made the difficult task of finding an apartment very simple and pleasant. God bless them both.
Thanks Kimberley for your excellent 5* review. Kind regards, Lucy, Customer Relations.
Fantastic experience: Thank you to all, from start to finish on the sale of my property. You all made it happen, I was very anxious about selling my property but entwistle green helped me through this. Would like to say thank you to felicity for making this happen :) You have been a lovely from the beginning to the end.! If I have to ever sell my property again would definitely use entwistle green. And hope there are as good and supportive as the Lancaster Team. As they go the extra mile:) Thank you all again. XXX Would highly recommend to anyone who wants to sell there property as you get supported from start to finish.!!!!
Thank you so much for your wonderful 5* review Collette! We're thrilled to hear that Felicity and the Lancaster team were able to support you through the sale of your property. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team
Fantastic experience: I experienced a very great service from Entwistle Green Lancaster team, Erin, Shannon & Michael. Special mention goes to Erin, she gave my husband and I an excellent service. She was very helpful, always giving updates and it really made us feel valued. All communication was respectful. Thank you Erin, we are grateful. Thank you Entwistle Green.
Thank you for taking the time to share your experience and for your wonderful 5* review Grania! Kind regards, Lucy, Customer Relations.
Fantastic experience: Entwistle Green have been a marvel to work with. The Lettings team is top notch. Special mention goes to Erin, Shannon and Michael. Erin you are such a star, you have never missed an appointment, always on time, very professional and always available to clarify issues. Keep the good work. Looking fforward to working with you in future
Hello Jotham,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Erin, Shannon, and Michael have made your experience with our Lettings team so positive. We look forward to working with you again in the future.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: I just want to say the whole business is superb! Felicity, Kim and Josh made the whole process of selling & buying the house. Also when the solicitors were dragging it out. The team would just go that extra mile to help us. I would recommend this estate agents for anyone.
It’s really lovely to read another 5* review and recommendation Daniel. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
Fantastic experience: Really good service from first contact with Emma all the way through to the finish line. Fliss Wayman was always on top of the status of the sale and helped chase things along at every step. I made a good selection choosing Entwistle Green to handle my property sale.
Hello Mike,
Thank you for your fantastic 5* review! We're delighted to hear that Emma and Fliss provided you with excellent service throughout your property sale. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
Fantastic experience: A BIG thank you to Shannon at Entwistle Green Lancaster! She was absolutely brilliant, friendly and a big help! :) The entire process was smooth and quick, it was a pleasure.
Thanks Annika for taking the time to leave us your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations.
Fantastic experience: Good customer care at Entwistle Green Lancaster. Many many thanks to Michael.,Erin Shannon..am very excited plus,the way you work hand in hand as a team, keep it up guys....in less than 1 week I found a new apartment...for any one looking for apartment to let go to entiwistle Lancaster as for Michael,Erin and Shannon they will help you fast...
Many thanks for your outstanding 5* review Sam! We're thrilled to hear that Michael, Erin, and Shannon provided you with excellent customer care and helped you find a new apartment so quickly. Your kind words and excitement mean a lot to us. Best regards, Lucy, Customer Relations Team
Fantastic experience: I am highly convinced with invaluable service provided by Erin, Shannon and Michael. I always received an quick response from them. They helped me to successfully complete the formalities of the contract, and explained in detail about the maintenance and related procedure.
Harminder, many thanks for your wonderful 5* review! We're thrilled to hear that Erin, Shannon, and Michael provided you with invaluable service and prompt responses. Best regards, Lucy, Customer Relations Team
Fantastic experience: The sale of our property in Lancaster was never going to be easy. However, the team from Entwistle Green Lancaster were terrific, so professional, enthusiastic and determined to get the sale for us. I strongly recommend the Lancaster team and would use the organisation again. Thank you guys, you were brilliant.
Thank you so much for your excellent 5* review Richard! We're thrilled to hear that our Lancaster team made the sale of your property a positive experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
Fantastic experience: Used Entwistle Green to find a tenant for my property. Shannaon, Michael and Erin were great and I felt supported throughout the process. Service was very good with fantastic communication throughout. Will definitely use again in the future.
Thank you for your thoughtful 5* review Megan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Fantastic experience: There’s a really good team for renting properties here! Got me moved in really quickly. It’s easier if you go into their office in person. Shannon, Michael and Erin are all lovely and friendly.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
Fantastic experience: A massive Thank You to Erin at Entwistle Green Lancaster! Erin is kind, compassionate and went the extra mile to help me secure a lovely property this week! I needed to move in quickly due to my circumstances. She did a fantastic job chasing everything up and reassured me. I am so excited and happy to be now moving in to my new home. Thank you to the whole team for everything!
Thank you for taking the time to share your experience and for your wonderful 5* review Kathryn! Kind regards, Lucy, Customer Relations.
Fantastic experience: Thanks to Michael, Shannon & Erin at Entwistle Green in Lancaster. They have all been amazing and helpful. The whole process of renting a property here has been stressful for me, and they've always been there to help me and get things sorted for me in record time. Can't thank you guys enough!
Fantastic experience: Biggest thank you to Shannon King who has helped us throughout the whole rental process! She has been nothing but friendly, clear and informative as well as keeping us updated all the way through. Highly recommend Shannon if you are looking to rent!
Many thanks for your fantastic 5* review and recommendation Natalia. Best wishes, Lucy, Customer Relations.
Fantastic experience: Shannon & Michael were both very helpful. Shannon was professional in every way. She kept me updated each step of the way, she achieved a very successful outcome. Thank you Shannon, it was a pleasure throughout the whole process.
Thanks for the wonderful 5* review and thanks for your kind words Anne! Best wishes, Lucy, Customer Relations.
Fantastic experience: Finding a place to rent was so easy through EG, especially with the help of our amazing real estate agent Shannon who was always easy to talk to and answered any questions we had. Being a younger couple who are new to renting, she was so helpful and understanding. Would absolutely recommend EG if you’re looking for a property.
Many thanks for your marvellous 5* review and recommendation Maya. Best wishes, Lucy, Customer Relations.
Fantastic experience: Shannon King at Entwistle Green in Lancaster has been brilliant throughout our renting process. Some unusual circumstances meant we required additional clauses in our tenancy agreement, but Shannon was consistently friendly, clear and very helpful answering all our questions and smoothly guiding the process to it's successful conclusion.
Fantastic experience: We just had a rental property go through with Shannon, she was beyond helpful and understanding with all of our quirks and general neediness. Truly I couldn't have asked for a better person to help us through this stressful experience
Thank you for your terrific 5* review Jacob. Best wishes, Lucy, Customer Relations.
Fantastic experience: Entwistle Green were fantastic throughout a particularly difficult house move that took longer than expected. The team were always helpful and proactive in finding out the latest news about the exchange progress and keeping me up to date / reassured throughout the process I would wholeheartedly recommend their service.
Thank you for your glowing 5* review, kind words and recommendation Sophie. Kind regards, Lucy, Customer Relations.
Leave your opinion about Entwistle Green Sales and Letting Agents Lancaster:
Entwistle Green Sales and Letting Agents Lancaster appears in the following listings:
Other real estate agencies you might be interested in
Farrell Heyworth - Estate Agent Lancaster
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.