Victoria Estates & Property Management
Victoria Estates & Property Management is a reputable agency based in Ormskirk, boasting over twenty years of experience in the real estate sector. Led by Victoria, whose passion for property and personal interaction is the cornerstone of her business ethos, this agency prides itself on its friendly and approachable service.
At Victoria Estates, a strong focus on customer service is paramount. Their dedication has fostered loyalty among many clients who recognize the integrity and commitment the company brings to each transaction. They are specialized in ensuring that both buyers and sellers feel supported and valued throughout the process, with a foundation built on authenticity and transparency at the core of their operations.
In addition to aiding individuals in buying and selling properties, Victoria Estates also provides property management services, ensuring that each property receives the care and attention it deserves. Their team is continuously trained to adapt to market trends, offering clients the best available options.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of Victoria Estates & Property Management
Victoria Estates & Property Management: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 94 reviews
Fantastic experience: Simply a first class service and everything you need from an estate agent.
Fantastic experience: First class service. We've used Victoria Estates repeatedly over many years. They have the expertise and knowledge and get the job done. Fully recommended.
Thank you Eric for your 5 star ⭐️ review
Fantastic experience: After being show a few properties by Victoria, her professionalism, relaxed, engaging and considerate approach meant there was no other option but to use her services to market our property. Her team have the same ethics, resulting in an easy process to get the house on the market and within 2 weeks, the property sold. We couldn't be happier and would highly recommend Victoria Estates.
Thank you Keith for your lovely review - we love helping people move and love our jobs
Fantastic experience: Very helpful and pleasant experience working with the staff here.
Thank you Tom for your 5 review - have fun in your new home
Fantastic experience: Excellent quick and efficient service always available to help.
Thank you
Fantastic experience: Kind, helpful and cheerful staff. Nothing too much trouble. Really felt they were looking after me ( I am not young! )
Aww bless you Margot hope you love living in the village
Fantastic experience: We used Victoria Estates for the sale and purchase of our homes , Both Victoria and Tori were really good with us, our calls were always answered/ returned, and our questions fully answered! They both respected our home when showing potential buyers round, and our house was sold within 10 days! Would highly recommend Victoria Estates , Haydn & Carol whiting
Thank you Haydn and Carol for your 5 review - absolute please selling your property and so glad you purchased from us too Victoria
Fantastic experience: A great experience so far using Victoria Estates. Victoria and Tori are friendly, knowledgeable and have kept me updated on each step selling my property. I would have no hesitation in recommending them to anyone.
Thank you Deborah for your 5 star review
Fantastic experience: From the getgo.been brilliant.a friendly family like firm.victoria estates took control and made us feel at ease.been informing us along the way.And now sold the house without fuss.
Thank you Keith for you 5 star review
Fantastic experience: Amazing service! It’s been a long and difficult journey, but thank you so much for all your help and support in getting our house sold. We really appreciate everything you’ve done. Thanks for letting me rant!
Your very welcome - thank you
Fantastic experience: We had a really good experience with Victoria and Tori, they were very helpful when we asked them to follow up on a few issues we had. Always on the end of the phone when we needed them. Very friendly and helpful would highly recommend this estate agent
Thank you for your 5 star review Kathy - good luck with the renovations will be worth it when it’s done
Fantastic experience: We sold our house via Victoria Estates. Tori and Victoria were thorough and efficient from start to finish. We really valued their advice, insights and input. Crucially they found a buyer whose offer we accepted in little time. Tori also did an excellent job making sure the final price was fair. Communication was excellent throughout. Highly recommended!
Thank you for your lovely review Owen - hope you are settling into your new home
Fantastic experience: Very friendly and professional service. Tori and Victoria did not just help us with the sale and purchase in our recent move, but were able to help us find other help and services locally to assist in smoothing the transition. Good local knowledge and personal touches. Proof that small is beautiful!
Thank you John and Linda for your lovely review we hope you enjoy your new home and it’s was a pleasure to help you both
Fantastic experience: Very easy process moving in, lovely welcome basket was provided
Thank you - hope you are both setting into your new home
Negative experience: I had such an awful experience with the most rudest person I have ever come across in 57 years on this earth! This ‘estate agent’ answered the phone to me today. Whoever she was definitely should not be dealing with the public who advertise properties for sale. Never come across anyone so rude when I showed an interest in a property they have for sale. As soon as informed her I was a cash buyer her demeanour totally changed and became nice as pie! Be 100% vigilant!
Good morning you spoke to my colleague yesterday and asked for information regarding a property we don’t have for sale (for your friend) so unfortunately we were unable to help you - you have also left a voicemail at 23:14 last night - I will call you later to discuss thanks Victoria
Tried to contact you a few times on your mobile number but no answer and no call back from you. My colleague that you spoke to wasn't rude at all and can categorically deny the conversation you are claiming to have had.
Fantastic experience: Tori helped and supported us the whole way through the process and we were moved in to our new home smoothly within 3 months
Thank you Jess for your lovely review - hope you are all really happy in your new home
Fantastic experience: Lovely ladies, very wecoming and helpful from the moment I walked through the door to enquire about selling my home
Thank you Sue was a lovely property to sell
Fantastic experience: Tori and Victoria have been a massive help and I will use them over and over again
Thank you Adam for you 5 star ⭐️ review - and that’s great to know
Fantastic experience: We have recently purchased a property with Tori and we couldn't be happier with the service we received. Tori was very knowledgeable, professional and quick to respond. We would definitely recommend Victoria Estates.
Thank you both for your 5 star review
Fantastic experience: Amazing customer service and very helpful throughout the sale of my property. I couldn't recommend Victoria and her team highly enough.
Thank you Alison xx
Fantastic experience: Tori at Victoria Estates has been exceptional during the buying process. Very accommodating to booking in viewings, responds calls and emails quickly and put my mind at ease on numerous occasions as the stress of a first time buyer got to me a few times. A credit to the company. Thanks for all your help in securing our first home.
Thank you for your lovely 5 ⭐️ review Katie I have passed this feedback onto Tori who is an absolute credit to my company - thank you for taking the time to post your review - hope you are all settled into your new home thanks Victoria xx
Fantastic experience: 5 stars just is nt enough for Victoria Estates. As soon as i met Tori & Victoria, i knew i wanted to market my house/buy with them. Other estate agents did nt even come close. Victoria and Tori are professional, compassionate, personable and super supportive. They made selling/buying a great experience. Nothing was too much trouble for them. They have helped me and my Sons dream home become a reality. I cannot thank them enough and highly, highly recommend them as an estate agent that offers a more personal approach.
Thank you so much Amanda for your 5 star review and our gorgeous gifts! please feel free to pop in when you are passing :-)
Fantastic experience: Helpfull and friendly and quick to act to get the house sold
Thank you Stuart for your 5 review - love what we do
Fantastic experience: Fantastic service from great people.
Thank you John
Fantastic experience: Victoria & Tori at Victoria Estates in Burscough recently dealt with the sale of my elderly mothers property. They were both so courteous to my mother showing a great deal of empathy and professionalism during the 8 month process. Anyone considering selling their property in the Burscough & surrounding area, I would highly recommend using Victoria Estates.
Thank you for your 5 review Mark - we both ❤️doing what we do and glad your mums settled closer to you
Fantastic experience: Friendly, helpful, very knowledgeable and went above and beyond what was needed to be done.
Thank you for your 5 star review :-) glad we ticked all the boxes
Fantastic experience: Victoria and Tori helped us find our dream home and were professional and supportive and incredibly knowledgable. Victoria rented us our first home and has since sold us our previous home and now our new one! I think that says a lot about her team. Thank you!
Thank you for your 5 review Amy - we love our job & so happy to find your family your dream home hope to see a huge Christmas tree in the bay
window !
Fantastic experience: I cannot recommend Victoria Estates enough if you are ready to sell your house. The help we received off Tori and Victoria with all the paper work, phone calls etc was absolutely brilliant!! They made the whole process less stressful for us 100%. A massive thank you ladies for all your help we couldn't of done it without you xx
Thanks for your review Lynn , new house and new baby so a little stressful for you xx
Fantastic experience: So professional and very approachable, wouldn't hesitate using them as an estate agent at all!
Thank you - hope you are all settled into your new home:-)
Fantastic experience: Victoria and Tori dealt with the sale of my house. They were both very professional and friendly right fom the start. It was a lengthy process due to problems in the chain. They kept me updated with the progress from start to finish. Always at hand to help with any queries I had. Very patient and always put my mind at ease. I would 100% recommend them to anyone. Thank you
Thank you for your 5⭐️⭐️⭐️ ⭐️⭐️ review Natalie - hope you are all settled in
Fantastic experience: 100% would recommend, both Victoria and Tori were super helpful the entire time, with this being my first house they guided me the whole way and have just been fabulous. Thank you
Thank you Georgia happy move in day xx
Fantastic experience: Brilliant can’t thank them enough
Thanks for your 5 star review Tony - hope your renovations are going well, thanks Victoria and Tori
Fantastic experience: Victoria and Tori are not just professional, but very friendly too, which made the process of selling my Mum's home as easy as possible, ensuring they had my Mum's best interest at heart. I would certainly use Victoria Estates again.
Thank you for your review Julie we already have fizz Friday in the diary to come and see your mum
Fantastic experience: Tori and Victoria were so helpful with the sale of my property. They made the whole process as smooth as possible. I would highly recommend them.
Thanks for your review Ian best wishes in your new home
Fantastic experience: Best Estate Agent in Town,and friendly Team
Thank you
Fantastic experience: Victoria Estates helped me sell my house which other estate agents had failed to do They kept me fully informed throughout the process liaised with the buyer and helped resolve all the issues that arose to assist with a timely completion I could not recommend them more highly to help you market and sell your property
Thanks for your lovely review Paul
Fantastic experience: Would 100% recommend Victoria Estates, this was my first time moving into private rental accommodation after living in student accommodation for the past four years. So helpful and made the process as straightforward as possible and most importantly stress free! Also so so friendly and lovely people!
Thank you Saffron
Negative experience: I have not been happy with the service I received with our rented property. Asking neighbours if there was anyone else living in the property we was renting, attitude on every phone call, accused of taking items from the property ( toilet roll holder, laughable), when they were never there in the first place. On moving out we cleaned the house and informed the landlord, sending pictures, who we kept regular contact with may I add about everything, to then be told by the estate agent, if that’s how we live it’s horrendous. Told to never rent a property from them again (which we are never going to) and said that pictures of the house and how we live shall be posted on social media! Absolutely no professionalism.
If you wish to discuss this matter further, happy to communicate directly as not entering into a discussion on here.
Negative experience: The way she spoke to me and my partner when we was in a rented property under her”management” was horrendous and then we left and damage was done from a previous tenant and she failed to go into the property before us and take photos so after we left she was threatening to post photos of the house a house she dose not own may I add on social media there are plenty of other agents that are nice and speak to u like a proper human being so I would suggest anyone that likes being spoken to like a human do not go with this woman she is not a nice person !!!! And also accused us of steeling a toilet roll holder that wasn’t even in the house to start with I will continue to add reviews as well until I get a formal apology That’s for you blocking me on WhatsApp like a 12 year old kid
If you wish to discuss this matter further, happy to communicate directly as not entering into a discussion on here
Fantastic experience: We can not thank Victoria and Tori enough, I have used these guys more than once, for both buying and as a landlord, there was a great need for someone who is on the ball, Victoria and tori never stopped for us and we now have a new property, thank you so much we could not recommend Victoria estates Burscough any higher Cheers Ken.
Thanks For your review Ken :-)
Fantastic experience: Another no hassle sale . Wouldnt use anyone else !
Thanks for your review Mandie :-)
Fantastic experience: Very helpful
Thank you and you are very welcome, hope you get settled in your new home and you dad is well.
Fantastic experience: Moving works were on the ball from start to finish everything was done with great service can't thank tori enough for all her help would definitely recommend them
Fantastic experience: Tori was amazing! She was very patient and understanding throughout a challenging house purchase (due to a complicated chain). The team offer a professional and personable service. I also loved the nice touch of a goodies box enclosing our new keys Thank you so much !
Thanks for your lovely review Heidi hope you get the property just how you want it thanks Victoria
Fantastic experience: Very efficient all round, especially keeping me informed
Hope you are settling in Julian and thank you for your review Victoria
Fantastic experience: Fantastic service. Always kept informed of progress of sale. Quick sale despite market conditions….would recommend to anyone looking to sell in Burscough area
Thanks for your 5 star review Ben :-)
Fantastic experience: Tori was great from start to finish. She kept me up to date even throughout the Christmas break. Top Work Tori
Thanks for your review - Tori is fab! - hope you love Burscough - thanks for your review Ashley
Fantastic experience: Victoria and Tori have been nothing but accommodating and patient throughout a challenging house sale (through no fault of their own). They offered a personal service from day one and went above and beyond on more than one occassion. Thank you both very much
Thank you for your review Mark, your very welcome, Have a fab Xmas!
Fantastic experience: Amazing Tori was so helpful
Thank you for your review Sharon, hope you are settled in and loving the village :-)
Fantastic experience: Excellent service thanks. Very helpful
Thank you Steve for your review
Fantastic experience: The team were very professional, helpful and friendly throughout the whole process. They kept us well informed and recommended a good solicitor for us to use. Nothing was too much trouble. Thank you all.
Thank you Joanne for your lovely review, lovely to work with you and Nicola
Fantastic experience: Good communications and has found me good tenants for my rental. Friendly and professional.
thanks Alice
Fantastic experience: Excellent – I would highly recommend Moving Works. Victoria was efficient, friendly and professional. She helped find me somewhere lovely to live in a very short timeframe, and I’m very grateful.
Thank you for your review Emma glad we could help and get you settled for Christmas and thank you for our lovely gift Victoria
Fantastic experience: Professional, and patient with excellent communication. My partner and I moved into a Moving Works property recently. Victoria, our letting agent, could not have been more accommodating or informative. The response was quick, smooth and stress free. We felt valued as prospective tenants, and now we feel very happy as tenants. We would recommend Moving Works to our friends, family and acquaintances if asked. I can't wait to introduce our families to our beautiful little space, welcoming them into our new home over the Christmas period. Thank you Moving Works!
thanks for your review Holly - Enjoy your 1st Christmas in your new home! Victoria
Fantastic experience: Victoria is amazing and so very helpful
Thank you Anita glad I could help.
Fantastic experience: Fantastic staff really helpful, found me and my wife a beautiful flat . So happy.
Thank you Mr Fielding for our 5 star review :-) Lovely to meet you both
Fantastic experience: Victoria from movingworks was incredibly helpful throughout the entire process. I couldn’t recommend movingworks highly enough, I will definitely be using them next time! Thanks again!
Thank you William was a pleasure :-)
Fantastic experience: Victoria has been fantastic from start to finish. Our family had a tough situation to deal with and victoria was respectful,understanding and patient throughout. I would not hesitate in using moving works in the future.
thank you for your review Gareth :-)
Fantastic experience: Highly competent and professional service delivered in a friendly manner. Victoria totally helped take the stress out of moving and was always very quick to answer and resolve any queries. No hesitation in using Moving Works again or recommending to others.
Thank you Barry for your review hope you are settling in to your new home :-)
Fantastic experience: We recently bought a house from Moving Works. Victoria & Tori were both very helpful all the way through the purchase. They kept us updated at all times. We would definitely use them again and recommend them to anyone thank you!
thank you Jessica good luck in your new home :-)
Positive experience: I have been impressed with both members of staff. They have kept me informed throughout the process and i wouldn't hesitate in using them again in the future
Thanks for you review Linda :-)
Fantastic experience: Excellent service. Very professional.I can highly recommend them
Thanks Jeremy and thank you so much for our lovely flowers that arrived today - good luck and best wishes in your new home :-) thanks Victoria & Tori
Fantastic experience: Tori and Victoria were helpful all the way thro the process of buying my cottage:) There were a few things I got stuck on and they were practical and patient. Great estate agents. Donagh
Thanks for your review Donagh - will be lovely to see the cottage when you have completed the renovations :-) Thanks Victoria
Fantastic experience: Great service
Thank you for your review
Fantastic experience: We moved into a rental property 3 years ago through Moving Works. Victoria was very helpful showing us round the property and making sure it was warm when we moved in. We have been kept up-to-date with any correspondence forwarded to .Moving Works by our landlord. Victoria, Tori and the landlord have been so supportive to me on the recent loss of my husband. Fixflo, their maintenance team are very efficient in dealing with any problems. Thank you all.
Thank you Val for your lovely review - just shout if you need anything - Victoria xx
Fantastic experience: Moving Works were fantastic for us. They couldn’t do more to help us move house. I would inundate them with questions and they were able to answer each and every single one of them. They kept me informed at every stage of the process and were nothing but helpful throughout. I would definitely use Moving Works again when looking at our next house. Thank you to Victoria and the team.
Thanks for your review Tom :-) Enjoy your 1st new home together Best Wishes Victoria
Fantastic experience: Victoria at Moving Works provides an efficient, highly responsive, professional and personable service when selling your home. She also has great knowledge of the local market and goes above and beyond to try find you your new home. Having had several hurdles to negotiate with selling my property, she was supportive and encouraging. With the addition of Tori to the team, she also carries the same professionalism and enthusiasm. Communication is vital when trying to buy or sell and the team at Moving Works really do their upmost to keep you in the loop at every point and will always come back to your queries almost straight away.
Thank You Alex :-)
Positive experience: Victoria at Moving Works was helpful, professional and efficient. We sold our property very quickly and I was happy with the service we received.
Thank you for your review Adrienne good luck and best wishes in your new home thanks Victoria
Fantastic experience: TBH I had intended to sell my house without an agent but was so impressed with the great response and advice I received I changed my mind. Very happy I did.
Thank you for your review Steve- we are glad you did too :-)
Fantastic experience: Victoria and her team offered a straightforward and stress free experience when both selling and purchasing our home. Professional throughout, nothing was too much trouble. Would highly recommend.
thanks Mark :-)
Fantastic experience: Moving Works in Burscough are by far the best Estate Agents around, they are efficient, attentive and very effective. From day one you are treated with first class service and this continues to the end (it's not all for show like some other agents). I have worked previously in the industry so I know what the expected standards should be but Victoria and her Team raise these standards and some. I would highly recommend Moving Works for buying, selling or renting, I have done all 3 with them and they never let me down. Well done Victoria and your Team, keep up the excitement work!!
Thank you very much Mark for your glowing review and thank you very much for the pink fizz !!
Fantastic experience: Fantastic service by Victoria and all the staff, couldn't be more helpful.
Thanks Kevin you will love living in Burscough :-)
Positive experience: very helpful in all aspects of moving, professional and pleasant, a credit to the company
Thanks for your review Ken
Fantastic experience: Great service through out from the team. Would highly recommend you anyone. Made the process of buying my first home alot easier
Thanks for your review Jake let us know when you are ready to sell in the future
Fantastic experience: They went over and above my expectations to help sell my house in very difficult circumstances. Great service and special thanks to Victoria. I would highly recommend them
thank you for your review :-)
Fantastic experience: Very reliable and proactive service. Always swift to respond to any communications.
Thank you for you review Pauline :-) Victoria
Fantastic experience: Can't praise Moving Works enough! Super attentive, quick responses, helped us when the solicitors wouldn't. Would definitely recommend!
Thank you for your lovely review Cheryl hope you are settled in and enjoying living in Burscough
Fantastic experience: Moving works Burscough I cannot recommend highly enough for the hard work and effort put in to selling my house in Burscough . Victoria is very friendly and helpful in dealing with all selling aspects and has put my experience of my selling my house more relaxed as she has burdened herself with being available for every occasion seeing things go smoothly as possible. I thank you Victoria
Thank you for your lovely google review Veronica - I will miss speaking to you and hope you will be very happy in you new home xx
Fantastic experience: My mother recently purchased a house through Victoria at Moving Works and we were thoroughly impressed with her professionalism and cheerful personality. She was proactive in helping re-establish the lower chain when someone else fell out, actively helped the solicitors overcome conveyancing issues and visited on completion day to help overcome last minute snags.
Fantastic experience: The team at Moving Works Burscough have been exemplary in their service and assistance with helping us, both as tenents and buyers. They answered all of our queries promptly and expertly, and never failed to ensure we were totally up to date with progress.
Thanks for your Review Ben -Enjoy your beautiful home
Fantastic experience: Having used Moving Works recently in selling my property I would recommend them for their professional approach and regular updates on progress very satisfied ARB
Thank You Mr Brunskill missing our daily chats :-)
Fantastic experience: . Effective marketing produced a quick sale which was a long and protracted process, though no fault of Moving Works, but at all times Victoria kept up the momentum where she could through her regular pursuit of updates from solicitors. A very professional approach at all times
Thank You for your review Rosalind - we got there in the end! Enjoy your Fizz!! :-)
Fantastic experience: They were very polite, efficient and lovely people to talk to
thank you for your reply Sean hope you are very happy in your New Home :-) Victoria
Fantastic experience: Could not recommend Moving Works Burscough more! Sold and purchased using them. On the ball always
Thanks Christie
Fantastic experience: Great Estate agents who sold us our first home. Always responded very quickly to our enquiries and made the buying process for us very easy.
Thank you Anthony hope you are both settling in and loving your new home - Victoria
Fantastic experience: Recently moved into a rental property with Moving Works. Victoria was excellent, friendly, professional and even gave me a wonderful welcome gift box upon moving into the property :).
Thank you for your review Ellie - hope you are very happy there
Fantastic experience: Very professional and friendly estate agents. Made moving simple and straight forward
Fantastic experience: Victoria and Sue have been incredibly helpful with the sale of our property. We thank them both very much for finding the right buyer and working hard to keep us updated and informed through out. As the property we sold was empty and we live miles away they have helped in many different ways to save us having to make extra journeys to the property. We highly recommend them.
Thank you for your review Michelle and Richard :-)
Fantastic experience: Excellent, well organised company. Kept us up to date with the sale. Kept solicitors on the ball especially through the COVID lockdown. Thank you Victoria and Sue for all your help.
Fantastic experience: Many thanks to Victoria and Sue in helping out when things got tough. Giving us answers to some of our unanswered questions . We always got a call back and we were kept informed and given feedback. what more could you ask. Very impressed with their friendly approach and help .I would recommend them . Chris
thank you Chris and Tony your very welcome - glad you completed :-)
Negative experience: Unfriendly, arrogant and aggressive sfents. The viewing of a house I intended to put on offer on was so bad that I decided mot to proceed. The agents attitude was terrible. I bought a house elsewhere as I did not want to deal with these people.
Hi David we have checked our database and we haven’t done a viewing for a David Poole - please can you confirm which property you viewed so that I can find out which agent it was - as this kind of review is damaging for my business regards Victoria
Not heard anything from you David since you posted the review 2 weeks ago please call to discuss or reply to my response asap - thank you Victoria
Fantastic experience: We bought our new house via this estate agent. Professional, responsive, excellent communications. Victoria and Sue were friendly, pro-active and extremely helpful. I would highly recommend their services. Jeanette & David
thank you for your review Jeanette and David - happy new home
Fantastic experience: Really knowledgeable agents of the local area. If you ring and there's no answer because they are busy,they will always ring you back. Alot of agents in the area and beyond could learn about from these practices!
Hi Laura - thank you so much for your review- customer service is no.1 for us and yes we do always call our customers back :-) thank you
Fantastic experience: Polite and helpful
thank you for the 5 star rating, it is all about excellent customer service for Moving Works Burscough
Leave your opinion about Victoria Estates & Property Management:
Victoria Estates & Property Management appears in the following listings:
Other real estate agencies you might be interested in
Brian Pilkington Estate Agents
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.