Bear Estate Agents

1336 London Rd, SS9 2UH, Leigh-On-Sea

Bear Estate Agents is a multi-award-winning, locally rooted estate agency based in Leigh-on-Sea, specializing in helping vendors achieve the very best prices for their properties through outstanding marketing and professionalism. With a strong presence across Essex, including branches in Southend, Canvey Island, Hockley, Rayleigh, Basildon, and Wickford, the agency combines local expertise with a robust digital strategy. Their comprehensive service includes expert property valuations by NAEA-qualified agents, high-quality professional photography and floorplans, and maximum exposure through leading portals like Rightmove, Zoopla, and Prime Location.

What sets Bear Estate Agents apart is their 'bear exclusives' network, which connects properties with pre-registered, serious buyers, and their commitment to marketing properties until they are sold without extra fees. They prioritize transparency and communication, providing detailed feedback from viewings and utilizing dedicated sales progressors to ensure a smooth transaction. Whether you are looking for a charming cottage in Canvey, a modern apartment in Westcliff, or a family home in Leigh-on-Sea, Bear Estate Agents offers a stress-free, customer-centric approach supported by helpful resources like their free conveyancing guide and insights on market changes.

Opening hours

  • sunday: 10h-16h
  • monday: 9h-18h
  • tuesday: 9h-18h
  • wednesday: 9h-18h
  • thursday: 9h-18h
  • friday: 9h-18h
  • saturday: 9h-17h

Our comment from ImmoNetwork about Bear Estate Agents:

Expert Property Services in Essex

Bear Estate Agents is a dedicated local agency in Essex, combining the personal touch of a high-street office with the efficiency and cost-effectiveness of modern online methods. Operating seven days a week, the agency prides itself on offering exclusive property listings and providing comprehensive support through every stage of the property journey. Their services cover the full spectrum of real estate needs, including buy-to-let, residential sales, and purchases, ensuring that clients receive tailored guidance regardless of their experience level.

Proactive Sales Progression and Support

What truly distinguishes Bear Estate Agents is their exceptional sales progression team. Clients frequently highlight the agency's ability to navigate complex chains and overcome bureaucratic hurdles that often stall transactions. The professional sales progressors act as diligent advocates, actively chasing solicitors, coordinating with other parties, and ensuring that deals do not fall through due to administrative delays. This proactive approach provides buyers and sellers with peace of mind, transforming a potentially stressful period into a smooth and manageable process.

Outstanding Client Communication

Feedback from customers consistently praises the agency's commitment to clear and responsive communication. Agents and support staff are noted for being approachable, patient, and always available to answer queries, whether by phone, email, or in person. Many first-time buyers and sellers appreciate having a knowledgeable team member who explains each step in detail, checks their understanding, and offers reassurance during critical moments. This dedication to keeping clients informed and at ease is a cornerstone of the agency's reputation.

Marketing Excellence and Valuation Precision

Bear Estate Agents employs a robust marketing strategy that ensures properties reach the widest possible audience. Listings are uploaded to major portals like Rightmove and Zoopla within 24 hours, accompanied by professional photography and accurate floor plans that accurately represent the property. The agency is also recognized for providing realistic and data-driven valuations, helping sellers set the right price from the outset to attract serious buyers and avoid the pitfalls of overpricing. This strategic approach, combined with the use of professional branding materials, significantly enhances the visibility and appeal of every listing.

Bear Estate Agents: Reviews

4.6/5 (103 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,6 out of 5 from 103 reviews

Emily Hale Published on Google

Fantastic experience: Megan and Tilly are an absolute pleasure to work with.

Rachel Published on Google

Fantastic experience: A huge thank you to Megan for helping me through the purchase of my new home. She was absolutely fantastic throughout the process, keeping me updated every step of the way and always making time to answer any questions I had. There were a few challenges along the way, but Megan went above and beyond to keep things on track and, most importantly, made me feel at ease when things became stressful. Her communication, dedication, and genuine care made a huge difference. She is a real asset to the company. I would highly recommend Bear Estates & Megan to anyone buying or selling a property.

Ian Cooper Published on Google

Fantastic experience: We had a long an frustrating time trying to sell my wife's parents bungalow after probate, not helped at all by the first estate agent we used who overpriced it in the first place and did very little to support the sale. We changed to Bear half-way through, and whilst things were still complicated by us losing a couple of buyers at the last minute, they were far more proactive and supportive. We have now finally completed. Special thanks to Megan, who in the end made it her personal mission to get us over the line.

Chantelle Lennon Published on Google

Fantastic experience: ⭐⭐⭐⭐⭐ I had an outstanding experience with Bear Estate Agents, who handled both the purchase of my new home and the sale of my previous house. From start to finish, the team were professional, helpful and extremely responsive. They made what can often be a stressful process feel so much easier, keeping me informed throughout and always going the extra mile to make sure everything went smoothly. I was extremely pleased with the service I received and would have no hesitation in recommending Bear Estate Agents to anyone looking to buy or sell a property. A truly outstanding service from start to finish. Thank you, Bear Estate Agents!

Julia Published on Google

Fantastic experience: Our whole experience with Bear with smooth and effortless. They responded promptly and we were kept updated with progress. Megan was on hand to guide us through the process and it all went through very quickly. We would highly recommend them.

M Z Published on Google

Positive experience: Overall a good experience. I appreciated Tilly being on the ball and sorting out things with the other side. Tia is sweet, empathetic and great customer skills. Roberto also lovely.

Audrey Published on Google

Fantastic experience: Megan and the whole team at Bear were absolutely exceptional. Megan spotted our dream home before it even hit the market and guided us through every step with genuine care and expertise. Thanks to her and the team’s efficiency, we had the keys in our hands just 8 weeks after first viewing the property. The entire process felt smooth, stress‑free, and incredibly well managed. Highly recommend Bear to anyone looking to buy or sell — truly outstanding service.

Steve Roberts Published on Google

Fantastic experience: Initially, we chose to sell our property through a different agent to Bear but were disappointed by the lack of feedback and proactive approach. After several weeks of little progress, we decided to try Bear Estate Agents. The difference in all aspects was encouraging and we felt our switch would be significant in a challenging market. From meeting with Tony to being supported by Megan, the positive experience was immediate and resulted in more viewings and detailed feedback from prospective buyers. Our experience with Bear has provided a positive perspective in a difficult property market and Megan is an exceptional agent. We highly recommend Bear and in particularly Megan. If you are struggling to sell your property, we would strongly advise you to give Bear a chance.

Paul Shipperlee Published on Google

Fantastic experience: I couldn’t recommend Bear Estate Agents highly enough. They recently sold our house and were fantastic from start to finish. From the initial engagement and arranging the photography, through to viewings, offers and then keeping everything moving once the sale was agreed, the whole process was made incredibly easy and hassle-free from our side. Communication was excellent throughout. The team were always on hand when we needed them, quick to respond, friendly, professional and proactive in following things up. Selling a property can easily become stressful, but Bear made the entire process feel straightforward and well managed. A genuinely fantastic team and I wouldn’t hesitate to recommend them to anyone looking to sell their home.

Sydney Nash Published on Google

Fantastic experience: Josh was very helpful and informative when looking for my first home. He ensured I had the time I needed when looking around the property, answered all of my questions and offered other properties that suited what I was looking for. Josh is an asset to the team and all were very friendly and helpful.

Andrew Pewter Published on Google

Fantastic experience: Really good experience selling with Bear. I would definitely use them again and recommend them.

Jennifer Atkinson Published on Google

Fantastic experience: We have been so happy with every aspect of Bear from Simon Taylor and the whole of his team from Simon initially and Tony taking pictures and thenThea keeping us informed of how things were progressing and now along with Megan seeing us through the sale. They have all made a difficult job after living here for such a long time to a painfree experience in their hands.

Diane stone Published on Google

Negative experience: Just visited Leigh branch asking very politely if they could remove a board that has fallen down or been put on the pavement outside our flats also mentioned a flat sold by them still had sold sign up after 6 months. A female member of staff unhelpful also reminded that boards were there property not to remove them even though on public highway!! Shame on her

Claire Walker Published on Google

Fantastic experience: We started the journey as first time buyers in April. I have zero experience in buying houses and went from thinking about buying our first family home to having an offer accepted within 2 weeks. Megan has been absolutely fantastic, we have exchanged within 3 months despite various hiccups. I can honestly say I expected it to last twice as long. Megan has been fantastic throughout, offering advice and guidance throughout and made a difficult process very easy. I am 100% sure it would have been a very different experience had we not have been assigned Megan. Thank you for all your hard work. Bear are lucky to have you .

Sarah Hebburn Published on Google

Fantastic experience: bear was actually working on behalf of our vendor but were actually instrumental in getting the entire transaction done. Their Senior Sales Progressor Wendy Baily could not have more helpful or diligent in getting all of the many parties involved aligned. Wendy and also Megan were hugely supportive to me through quite a fraught process and offered great, specialist advice.

Kian Thorpe Published on Google

Fantastic experience: Throughout my purchasing process everyone at Bear estate agents was excellent, start to finish. More specifically Tilly was especially a star throughout. There was various speed bumps I encountered and Tilly was able to help deal with, speed up or overcome said hurdles. Couldn’t be happier with the service provided by everyone involved. Would certainly recommend to anyone going forward!

Hayley Published on Google

Negative experience: Previous sales/purchases with other agents have shown a stark comparison to what we have experienced with our recent purchase with BEAR in Leigh on sea. Communication has often been poor and at times abrupt. We had to constantly prompt and chase for information and basically progressed the purchase ourselves. On collection of our keys it felt like a big anti climax...we were handed our key in a scrappy envelope..no card. On ALL of our other sales/purchases we received a card and even a bottle of wine. We will not be recommending BEAR in Leigh. We would however recommend Hunt Roche in Thorpe Bay, they were absolutely excellent.

Fellipe Ramos Rodrigues Published on Google

Fantastic experience: They were very professional, polite and attentive. They answered all my questions and they were always happy to help. Thank you very much Tilly Cecil and the team of Bear State Agency for all your support during the process. You were fantastic.

Susan Published on Google

Fantastic experience: Bear estate agents in Leigh have been really good. Megan Carmichael in particular. She went over and above in her effort to help reach exchange of contracts. She has been absolutely amazing. Thank you

Alan Lane Published on Google

Fantastic experience: Bear Estate Agents and especially Wendy have been extremely professional and helpful throughout our house purchase experience. They kept us informed and were always pleasant and polite when answering our queries.

Ray Berry Published on Google

Fantastic experience: All at Bear estate agents were polite, professional and did a very efficient job on selling our property. I would definitely recommend using them.

Paul Mason Published on Google

Fantastic experience: Working with Bears to get my apartment sold has been a pleasure. Wendy especially has been very helpful, and kept me informed at all stages, she could be relied upon to be the go-between to get things moving. I would highly recommend the team in Leigh on Sea. Thanks a lot for everything.

Jacqueline Harper Jones Published on Google

Fantastic experience: The after sales experience from offer to completion was very good. Thank you, Meghan. We were kept informed of progress and the Team helped the buyer progress.

Michelle L Published on Google

Fantastic experience: Bear Estate Agents have been absolutely brilliant with my house purchase. Everyone here is extremely helpful and professional, especially Wendy and Megan who helped with everything. I was kept up to date every step of the way, and they worked tirelessly to ensure that everything went through smoothly. I cannot recommend them enough.

Joanna Fisher Published on Google

Fantastic experience: Bear were an amazing support whilst selling my home!! Sales progression was top notch !! I would 100% recommend! Huge shout out to Megan, thanks for everything!!

Ian Collyer Published on Google

Fantastic experience: Megan at Bear Estates has been incredibly helpful and going above and beyond to ensure that our first house move was as smooth as possible. I can’t thank her and the team at Leigh Bear Estates enough. Thank you!

Harry havercroft Published on Google

Negative experience: Appoling service, poor communication skills,

Stephen Cole Published on Google

Fantastic experience: Bear Estate Agents have been friendly, helpful and professional throughout the process of selling my late uncle's property. Megan was particularly supportive in dealing with matters once we had a buyer which is very much appreciated-thank you.

Connor Cornell Published on Google

Fantastic experience: Bear have been brilliant! Although, our purchase didn’t complete due to ourselves pulling out. From start to finish Bear have been superb, Josh helped us in the early stages of the purchase and was extremely helpful, Megan has been just as good and Frank a great help too! Between them they’ve answered 101 questions of ours and we couldn’t be more appreciative for the help and guidance they have given in the past 6 weeks. :) We highly recommend Bear Los.

Lucheria Vaduva Published on Google

Fantastic experience: Exceptional Service from Bear Estate Agency! I had an amazing experience purchasing my home through Bear Estate Agency. Wendy, in particular, was outstanding—always helpful, responsive, and professional. She guided me through every step of the process, providing clear advice and making what could have been a stressful experience completely smooth and straightforward. The entire team at Bear was friendly, knowledgeable, and committed to excellent service. I couldn’t have asked for a better experience and would highly recommend them to anyone looking to buy or sell a home.

Josephine SG Published on Google

Fantastic experience: Bear Estate Agents were fantastic throughout our sale., proactive, professional, and always quick to respond. They kept the momentum going and made sure we had all the information we needed at every stage. Really smooth process from start to finish, we would highly recommend!

Catherine Tuckwood Published on Google

Fantastic experience: Great experience with Bear Estate Agents. Communication was excellent as well as friendly and informative. Great range of properties and viewings were arranged quickly. Special mention to Megan - a pleasure to deal with.

Ceri Smith Published on Google

Fantastic experience: Great service from start to finish! The whole team were efficient and friendly! Megan in particular was brilliant! Thank you to all!

Joe Fraser Published on Google

Fantastic experience: Top notch service from Bear Estate Agents. Marcos was brilliant with the viewings and Megan was fantastic with the sales progression. We had some tricky moments with our purchase, but she really pushed it over the line for us! Massive shout out and thanks to both!

theresa watson Published on Google

Fantastic experience: Just completed on my new house. Tilly, Frank and Megan were great. Always returned my calls and answered any queries promptly. Very daunting process but made easier with their help. Now the hard work really begins. Thank you all at Bear.

lisa dobinson Published on Google

Negative experience: I was recommended to Bear by my mortgage broker. I was given an excellent sales pitch with my interest being piqued with a 'sales progressor'. I was buying and selling through Bear so potentially more focus was on me due to 2 lots of commission pending. During a viewing I raised concerns with Bear around elements which had been missed which were causing delays and information had not been checked by the sales progressor. The agent verbally agreed it was unacceptable, I wasn't the first to raise these issues and they would pass on my points. I continued to get calls from the sales progressor which felt hassling as there was no new information, they werent chasing what was needed and the relationship began to break down. I sent an email with feedback to the same agent who I initially raised my concerns to who then completely dismissed my points. They were very defensive and it was a complete turnaround. We came to a decision I would change my sales progressor. The anxiety I was experiencing from dealing with the person alongside sorting out issues with the sale was too much. Days later I was extremely perplexed when the same sales progressor continued to email me which increased to calls like nothing had happened. I did not raise the issue again for it to be dismissed. I was very clear in my feedback that my sale was in hand, I was onto my solicitor daily and had been all through the process. I did not need Bear contacting me with out of date information or no information. I advised Bear to keep an eye on other parties because I was more than capable of driving this sale / purchase like I had been all along. This message obviously didn't filter through as I continued to get calls. A waste of my time and the sales progressor. The evidence suggests my points werent shared and totally dismissed. Bear perhaps need to remember there are people who are capable to complete a sale and not to dismiss people's ability so quickly. I did recommend them to my friend who also faced issues and went to another company. I gave Bear the opportunity to rectify the issues but they didn't. Very disappointing, I wouldn't use them again or recommend them. I paid for a service which I didnt feel I got and added to my stress!

Sharon Wood Published on Google

Fantastic experience: I found bear estates a really good estate agents on the purchase of my new home. They chased solicitors all the way to make the transaction as smooth as possible

amanda cuffley Published on Google

Fantastic experience: I recently completed the sale of my property in Leigh through Bear , everyone I dealt with was professional, with an eye for detail and the goal of achieving a sale. The stand out person in the team , for me, was Megan . This girl is amazing ! At one point she was coordinating at least 4 solicitors, estate agents , and various buyers and sellers in a chain of 5 properties. I honestly don’t know if it would have all gone through without her determination to get the job done . Thank you Megan . You are a star!

Luke Marley Published on Google

Fantastic experience: We recently purchased our home through Bear and we cannot recommend them enough, in particular Megan who was on hand from start to finish. Megan went above and beyond with the seemingly simple questions as well as the "official" ones which made no sense and just required simplifying. Nothing was too much for Megan and would call both my wife and I with updates or send us both emails, at no point did we feel like we were left in the dark and we felt like Megan was always putting us first when she no doubt had other clients to support as well! Megan we can't thank you enough for making what is known as a stressful situation, so much easier. You are a superstar!

David Johnson Published on Google

Fantastic experience: I've had some experience with Estate Agents in the past (as I'm sure you have) and Bear stands out, by far, as the best that I've worked with. They proactively kept me in the loop throughout the process, and were a great help in unblocking some of the aspects of the sale. Big shout out to Megan who has been amazing throughout. I'd definitely use them again, and be recommending them to friends going forwards. A huge thanks from me in getting the sale over the line

Emily Turnnidge Published on Google

Fantastic experience: Would defiantly recommend to anyone!

Tom Rawe Published on Google

Fantastic experience: Really excellent service from Tony, Wendy and Helen at Bear. We purchase a house through Bear, and were impressed by how well they communicated and worked hard to get us moved. Thank you

Ashley Felton Published on Google

Fantastic experience: We have just completed on a sale with bear and only dealt with Megan. She was absolutely brilliant, we really couldn't have asked for anything more. She always made time for us and was exceptionally patient and kind. I wouldn't want to sell or buy through anyone else. Thank you Megan, true wizardry.

Vicky Tabiner Published on Google

Fantastic experience: Huge Thanks to Bear! A year later and we’ve finally done it — we have exchanged! One of the longest house-buying processes ever, but Bear were great throughout. We started with other agents, but Bear got us under offer within a month. From there, it was a tough road, but they never gave up. Massive thanks to Megan — her dedication and hard work were the reason we got through. Without her, it might never have happened. Thank you, Megan, and thank you Bear!

julia wade Published on Google

Fantastic experience: The team at Bear have been fantastic! Our property wasn’t on the market for long before a seller was found. Megan has been amazing, she worked tirelessly and was very supportive from start to finish.

Loulou Clark Published on Google

Fantastic experience: We bought our house through Bear and had a great experience with Megan managing the sale progression. Our solicitor's communication was poor, and we were often kept in the dark. Megan was incredibly helpful, always returning our calls, stepping in to chase updates, and keeping everything moving. I'm sure we wouldn't have moved in on the set date without her intervention. Very grateful!

Anna Symmonds Published on Google

Fantastic experience: We recently sold our property with Bear estate agents who were helpful throughout the whole process. Megan in particular was fantastic, she kept us informed the entire time and communicated with the entire chains solicitors. Without Megan's hard work I do not believe we would have completed so quickly.

Emma Morrish Published on Google

Fantastic experience: As first time sellers we had originally listed our house with another agent but after months with no offers we switched to BEAR Leigh on Sea and are so glad we did. From our initial conversation with Tom about the right price for the property, to Marcos' marketing of the property and getting us an offer in the first month, to Wendy's work on the progression of the sale through the conveyancing period, we have been really impressed with BEAR and are so glad we switched to them. Only wish we had gone with them in the first place!

Dominique Cornwall Published on Google

Positive experience: Wendy Baily from Leigh-on-Sea branch was looking after me and supporting me through the whole sale process. The service and support I received was really good and constant updates, emails, phone calls to help things along. Very happy with the support and help I received from start to finish.

Samuel Wright Published on Google

Fantastic experience: Really great estate agents. Can't thank them and Megan enough for all the help with me buying my first home. :)

Cee Jay Published on Google

Negative experience: ALFIE HALL keeps sending me mail shot letters about selling my property. These letters were sent without my consent and permission. After the third one I contacted him and asked him to stop. I have just received a forth. THIS IS NOW BULLYING AND HARRASSMENT. PLEASE STOP SENDING THESE.

Siobhan Reed Published on Google

Fantastic experience: The team in the Leigh-on-Sea office were available 7 days a week, which I found to be very useful when selling our property through them, especially for those that wanted to book viewings on weekends outside of the normal working week, as some estate agents were closed on Sundays, we thought this was certainly a plus using Bear for our sale. There was always a friendly greeting on the phone and relevant team members at all stages of the process responded when feedback was needed which was great. We found Megan to be very proactive with our sales progression, with constant communication back and forth and certainly seemed knowledgeable in her field and especially helpful on the day of our move! Thanks Bear Team!

Helen Stokes-Hart Published on Google

Fantastic experience: Bear have been wonderfully supportive from start to finish. I would recommend Megan and her team to anyone considering moving house. They have continued to offer support even after the sale has completed. Would have no issue giving them 5 starts - sold in March 2025.

Niki Young Published on Google

Fantastic experience: Bear were absolutely fantastic from start to finish. They were incredibly responsive to all communication and ensured the sale went smoothly. The photos of the property were great and it was online within a day or two. Megan was very supportive throughout the sales progression and ensured that we and the buyers were kept in the loop.

Jacqueline Lennard Published on Google

Fantastic experience: I felt supported from start to finish, with Bears. It was a very stressful sale due to my poor choice of Conveyancers . Meghan,from Bears kept me sane through the very challenging later stages of trying to Exchange ! Would use Bears again if ever I moved back to this area.

Chris Fenton Published on Google

Fantastic experience: Megan was great to deal with made everything 10x easier & pushed our sale through

Georgina Mitchell Published on Google

Fantastic experience: We have brought a property through Bear. The whole team have been amazing but these 2 have gone above and beyond. We had to take our 2 young children to a viewing while measuring up, Marcus even played with them so we could do the important bits. Megan has been amazing chasing and explaining everything. Thank you so much to you all..

Charlotte James Published on Google

Fantastic experience: We had a difficult start to our sale with another estate agent, so we switched to Bear as soon as we could and they made a huge difference. Found us a buyer relatively quickly and Megan in sales progression was amazing at pushing our sale through. She was constantly pushing our solicitor and communicated with us and our buyer throughout to keep us informed, essentially made sure our chain of 4 didn’t fall apart!

Lee Olley Published on Google

Fantastic experience: Highly recommend using Bear Estate Agents as they’ve been superb from start to finish in helping me with the sale of my property, From speaking to Tony at the very start his team have delivered the highest level of customer service with a special mention to Megan who simplifies the whole process with her amazing communication skills and determination to complete the sale, achieving the best possible outcome for her clients. Well done to all of the team at the Leigh-on-sea branch, it’s been a real pleasure dealing with you all and I’ll definitely be using you again in the future. Thanks very much and keep up the great work !!!

Craig Published on Google

Negative experience: As others have pointed out, the branch manager Megan is absolutely abysmal and can only assume she got her communication training from an angry mute. Ignored calls into the office over the course of weeks and months. Occasionally got a snotty email with no useful information e.g. ‘we haven’t heard anything’ without any suggestion of intent to do something about it. Customer service training needed urgently. Director Tony is about the only person we spoke to that had any sort of nous and professionalism. Having just completed on a house purchase with another agent, Amos, it has been like night and day in terms of the communication and overall service received.

Jessica Brand Published on Google

Fantastic experience: Megan was fantastic to work with! Her communication and support provided throughout the entire process was excellent. She was always available to answer questions and offer guidance, which was greatly appreciated as a first time buyer. Highly recommend!

Deb Published on Google

Fantastic experience: We meet Marcus today on viewing a bungalow in Westcliff-On-Sea. He is a pleasant young man very polite and courteous. He is efficient his knowledge of the property was outstanding.

Lisa Sumner Published on Google

Fantastic experience: Megan and her team which included Tom and Marco ,were brilliant with the sale of our home and everything that goes with it .Accompanied viewings , million queries by me and always answered for me and extremely useful information on the process. Definitely recommend them and competitively priced too which Jack organised and took very real and clear photos of our house

Lauren P Published on Google

Fantastic experience: I had a great experience selling through Bear - would definitely recommend! We had a long chain with a lot of moving parts but were provided with regular, detailed updates which really helped us to feel relaxed and confident throughout the process.

Gus Published on Google

Fantastic experience: I am a first time buyer and recently purchased a flat with Bear Leigh on Sea. The whole team is absolutely fantastic and I would particulary like to thank Megan for working so hard to ensure my sale progressed quickly owing to my personal circumstances. Cannot recommend highly enough!

Roberto Tiritera Published on Google

Fantastic experience: The staff are among some of the friendliest people I've ever dealt with. Excellent customer service and professional standards.

Megan Key Published on Google

Fantastic experience: I’ve just bought my first property with Bear of Leigh and their service was exceptional. Megan and her team kept me updated throughout the journey and made my first property purchase stress free. Thank you to Megan and her team, I cannot recommend you enough!

Nathan Glennie Published on Google

Fantastic experience: Recently sold my parents property and was thoroughly impressed with the team, they managed to sell the house that two other agents couldn’t! The Manager Megan was very friendly, accommodating and welcoming to our needs.

James Nash Published on Google

Fantastic experience: Bought and sold through Bear and they were brilliant from start to finish. Megan and the team did a great job and kept us updated through the whole process. Thank you.

sean fallows Published on Google

Fantastic experience: The team at Bear are amazing, offering professional and personalised service. Their agents provide excellent guidance and are highly responsive. They provided me with a smooth experience which is needed. Would recommend to anyone I know.

Jack Aldridge Published on Google

Fantastic experience: Dealt with bear Leigh on sea and was really pleased with their professionalism, very knowledgable team

Ryan Benson-Smith Published on Google

Fantastic experience: Being new to the experience of buying and selling properties, I was taken care of by advanced professionalism throughout my first ever process. Cannot thank Megan enough for everything!

Sam Durdle Published on Google

Fantastic experience: Cannot recommend Bear Estate Agents more highly. We have had a reasonably long process in our buying and selling (through no fault of theirs) but Bear has been with us every step on the way. We originally used another local agent who seemed to lose interest once there were no potential buyers within the first 4 weeks. I have to especially call out Megan for her incredible tenacity to push things ahead and communicate all updates no matter whether big or small with what ended up being an incredibly long chain all with their own requirements. There would be no questions in using Bear again for future transactions. Thanks, team.

Riversidezoe Published on Google

Fantastic experience: Great people! Lovely properties

Rachel Gurr Published on Google

Fantastic experience: Very positive experience using Bear as a buyer - Marcos has been patient and professional with us throughout our viewings and we are so impressed with the speed and care with which he has handled things.

Mick Hall Published on Google

Fantastic experience: I have been very happy with Bear right from the start, around 4 months ago. I was pleased, when Jack first came to value my property, with his pleasant attitude, which made me feel at ease, and I then new I was going to Bear to help guide me through what I believed to be a daunting task of selling my house of over 30years. I was kept informed at every step, as we had people to view, and I met more of the staff from Bears at each viewing. Each and everyone I met, or spoke to on the phone, were so polite and easy to talk to, it felt like you were talking to your friends, and yet they were very professional as well, in the advice and help they were giving. And finally, the day I exchanged. All their work has got me to this point and I couldn't be happier, so a big thank you to all the members of the team that looked after me and I would recommend them unreservedly, if you are looking for a very professional and friendly team, to help you move to the next chapter of your life.

Jenefer Livings Published on Google

Fantastic experience: I recently sold my house through Bear, the whole process they have been brilliant. I was impressed by their pictures and advert, support with viewings and then the follow up after offer to exchange. Having sold properties a few times, I've never had an agent so proactive in keeping us up to date and chasing things through to get us to the point of exchange. Would highly recommend!

Saffron and Adrian We Love Creative Media Published on Google

Negative experience: This review is to express my disappointment and frustration with the customer service provided by one of your agents, Megan, during our recent experience with Bear. Last year, my husband and I purchased a property through Bear, and unfortunately, our experience was marred by a significant lack of communication and professionalism from Megan. For approximately six weeks, despite numerous attempts to reach out via phone, email, and social media, we received no response from Megan. This prolonged period of unresponsiveness caused us immense stress and uncertainty, as we were left in the dark regarding the status of our purchase. It was only after our estate agent, Jordan Evans in Kent intervened and lodged a complaint with Megan's superiors that we finally received a response. Regrettably, Megan's reply did not acknowledge her lack of communication or the distress it caused us; instead, she seemed to dismiss the issue entirely. When we initially encountered Bear, Megan's charming demeanor during our visit to the office in Leigh led us to believe that we were in capable hands. However, her actions following the acceptance of our offer contradicted her assurance of being "with us every step of the way." The six-week period of being ignored by Megan was undoubtedly one of the most stressful experiences I have ever endured, and it was entirely avoidable. We are still bewildered as to why Megan chose to disregard our attempts to contact her, especially considering the importance of clear communication during such a significant transaction. While we understand that we cannot always choose the estate agent representing a property we wish to purchase, we certainly have the discretion to select an agency when selling our own property. Based on our negative experience with Bear and Megan's substandard customer service, we have no intention of entrusting our future property transactions to your agency. I hope that this feedback prompts a reevaluation of the customer service standards within your company and ensures that other clients do not endure similar experiences in the future.

Daniel Emmerson Published on Google

Fantastic experience: Really great turnaround, fantastic staff and approach to work. Megan was amazing at looking after day-to-day matters while ensuring she did everything possible to make our timelines work. Huge thanks to Megan and the rest of the Bear team!

Stuart Reynolds Published on Google

Fantastic experience: Excellent service from Bear. Jack was extremely patient with us and valued our house at exactly the right price point, and then did a good job of the photos. We had a steady stream of people to view - into a house that I didn't think would get that - and everyone was interested in the accommodation and there were no time wasters. Fees were very reasonable, and no requirement to have a board up outside. Buying, which we also did through Bear, was similarly excellent, and the team were always careful to listen to what we wanted and didn't push properties that didn't match our requirements. Can't fault them, and would use them again (although I'm rather hoping not to have to move again!). Highly recommended.

Inga Masaityte Published on Google

Negative experience: Very disappointed with Bear branch manager and director. Sale fell through and I haven’t been informed for 4 weeks until my solicitors figured this out. Wouldn’t use this agency again. Should of made an official claim but couldn’t be bothered to waste more of my energy.

Bear Estate Agents

Good Afternoon Inga, we are sorry you feel this way.

We did have a very hard task keeping this sale together after you had lowered your offer at the end of the transaction. Our vendor is an elderly lady on her own and the management of this needed to be handled with care and patience.

We appreciate the market isn’t as strong as it was last year although dropping the agreed price so late in the process unfortunately meant our vendor changed her mind in selling the property all together. We were hopeful that our vendor may have reconsidered her position which was why there was a delay, as explained to you on the phone.

We wish you all the best with finding another property.

Kind regards,
Bear

Riad Alam Published on Google

Fantastic experience: Recently bought a house through Bear in Hadleigh, and I have to say Bear - Megan Carmichael is a keeper! Do not lose her!! She really went above and beyond to keep the sale moving, going above and beyond by offering to drive to the vendor's house to collect signed contracts and hand deliver to the solicitors. I knew everything was in safe hands with Megan. When we come to sell our old house next year, we will definately be using Bear!

Yazmine Thompson Published on Google

Fantastic experience: Had the pleasure of working with Meg. She was amazing and throughly helpful. Dealt with both our sale and purchase. Couldn’t recommend enough.

Rob Johnston Published on Google

Fantastic experience: Sold my property through Bear and can't recommend them high enough. Dealt with Jack & Megan who have been fantastic from start to finish. They have made the process very easy taking care of mine and the buyers needs. A real pleasure to do business with and will be using them again in the near future.

Al Published on Google

Fantastic experience: I bought my house through Bear Leigh on sea and they held my hand throughout the whole process, very good service . Megan was Very professional and helpful

James Baker Published on Google

Fantastic experience: Good communication, experienced staff.

Em Grant Published on Google

Fantastic experience: Had a fantastic experience selling a flat with the Leigh-On-Sea branch. Would 100% recommend and would use again. Thank you all for being so helpful.

Claire Hodges Published on Google

Fantastic experience: I recently sold my house through Bear and they have been absolutely fantastic. From my very first meeting with Jack who dealt with the valuation and photographs, attended viewings and guided me through the process, right through to sales progression and completion with Megan. I couldn't fault them. Great communication from start to finish. Special thanks to Megan who worked so hard on the sales progression. Very professional and reliable. Thanks for helping me through a stressful time! Would highly recommend

Jessie Louise Published on Google

Fantastic experience: I recently bought my first home through Bear Estate Agents. I had the pleasure of working with Megan Carmichael on the purchase. She was so supportive and provided me with an excellent service, keeping me constantly up to date and moving the process along. Megan was always on hand to help with any queries or questions. I would highly recommend using Bear.

Jessica Barnes Published on Google

Fantastic experience: I was with bear when purchasing my property, they had brilliant communication and always kept me informed and were happy to help with any enquiries! Would definitely use then again if needed in future!

Miles Waddilove Published on Google

Fantastic experience: We could not fault Bear Estate Agents in Leigh On Sea, Essex enough. We dealt with Megan Carmichael and the service she provided was beyond amazing. Communication was 5 star, her work rate was 10 out of 5 star. There was nothing we could find to fault her. No matter what time of the day we’d ring, we always managed to speak to Megan straight away, and she helped us through the whole process. Would definitely recommend and use again

Rob Coates Published on Google

Negative experience: Untrustworthy and terrible customer service

Jacqueline Moffat Published on Google

Fantastic experience: Having to purchase a home of my own for the first time at sixty years of age, was a very daunting prospect. However, the team at Bear Estate Agents Leigh have gone above and beyond in their duties, not only helping me secure a house I love, but also making the process as smooth as possible; getting me from my offer being accepted to exchange of contracts in two-and-a-half weeks! My thanks go to Alex and Jack for their endless patience in showing me the house again and again, but my deepest thanks go to Megan who has helped me navigate this process with kindness and understanding. Her professionalism and efficiency have facilitated my purchase in record time and with the minimum of anxiety. I cannot wait to begin my next adventure in my new home and would not hesitate in recommending Megan and her colleagues to help you begin yours.

Daria G C Published on Google

Negative experience: This branch is seriously lacking professionalism. Arranged a viewing for a property which is located in a different city to where I am based. Everything was confirmed via email at least twice. Arrived on time to the property to only find out that the seller had no idea someone is coming to view the place. Apparently no one even contacted her. Could not see the place, which means I wasted hours of getting there and back + train fare for literally nothing. Sent an email to the agent I was dealing with from this branch. Not even an apologetic email back, let alone suggesting an alternative viewing slot. Complete silence. Probably the worst treatment I ever had.

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