Noble Living Doncaster

Negative experience: Atrocious. Do not go near them. They failed to provide us with the tenancy agreement that they made with our tenants, lied blatantly several times over about the occupancy of our property, charged us for services that they didn’t provide and all round stitched us up. The place was trashed when we finally took it over, coat us thousands of pounds to repair, and Noble Living wouldn’t access the deposit for us, so we couldn’t recoup anything. They lie and lie, when you can get them on the phone, but most of the time they were uncontactable. So many emails unanswered and they really just don’t care. Stay away from them, especially Jade who was nasty and lied through her back teeth. Do yourself a favour and go with another company.

Negative experience: Noble's idea of "5-star luxury" is freezing in dangerously low temperatures with no heating and no hot water for several months. Please research the company and the people behind it before you ever consider moving into one of their buildings. You will regret ever coming near them.

Negative experience: Really fake company ,even this address is fake, taking money from the tenant and pay Late , always saying tenent not paid, also saying they said needs to change cooker sending engineer, Boiler needed to replace, they already planned everything, we felt something is wrong, refused given access to visit our property, we didn’t have tenants contract, threatened, and lied to said tenant reported us to council we contacted council and council involved , then only we realised that tenant paying on time , tenant not reported us , nothing wrong with the coocker, whatever noble living said was lies and holding our money, November rent still not paid, tenant already paid 11 th November, till they said, tenant not paid, shocking information, noble living not registered with any money protection scheme, not with ombudsman .our tenant deposit and our key with them, now they declined to provide any , please those who with them can check, those who read please find out about this company, it’s fake and cheating.

Negative experience: Can share my first impression from this agency: it's terrible. It's unprecedented disrespect for the customer and his time. Discussed viewing with Robyn. Agreed date, time, where to meet etc. etc. Everythin was agreed very clean and transparent. When I came at the time agreed (driving from other town, in the middle of the business day) nobody was at the place. My calls not answered, messages in WhatsApp - not answered (even despite the fact that she was online). Waited for a half ot the hour and went home. From the time we agreed has passed 7 hours. Zero communication, zero apologize. Complete ignore. It is very difficult to comment on this behavior without swear words. Definitely will never, never have any relationhips with this agency. P.S. Feedback of the agency is a complete shameless lie. All agreements was made with agent Robyn in Whatsapp messenger. There was zero communication after we agreed date and time of visit - no calls, no messages. When I call from place - nobody answered on calls. And even after my feedback here I see that messages was read, agent is online. But zero feedback, no apologize. Complete ignore. Which clearly proves that this is dishonest lying company that cannot be trusted.

Negative experience: Rude and unprofessional

Negative experience: Appalling service stay away from using these guys . I’ve been requesting to see my management contract for 6 weeks now and there is always an excuse . They just want to take my money and do nothing for it and then be rude to me and my tenant on countless occasions too . I’m paying them for nothing . They don’t carry out inspections , they don’t get back to the tenant , they don’t contact me when rent hasn’t been paid . They stated after four weeks that management contract couldn’t be given as Gary is out of the country for a week and he is the only one with the keys to the Doncaster office . Did he take these keys away with him ? Does business stop because someone take a holiday ? Mine certainly doesn’t ? Will they refund a week of the percentage they take from me because Gary is out the country on holiday ? Absolutely not. He got back on may 14th and I am still waiting . We are 6 weeks now down the line . They also don’t keep references when finding tenants so if you have issues with insurance you can’t claim . Jade is the absolute worst member of staff on the team and her customer service is disrespectful and rude . She put the phone down on me because my little 1 year old was crying after I spent multiple attempts trying to get hold of her and finally got through . I would never recommend these guys

Negative experience: IMPORTANT - PLEASE READ TO END OR AT LEAST READ THE LAST PARAGRAPH: Have recently (2021) engaged the services of Robyn at Noble Living for the full management of rental property. She has always been prompt with updates and quick to deal with matters in an efficient and professional manner. My wife and I met her once and immediately felt we can trust her to do a good job. Looking forward to a long working relationship. Just by way of an update: We have had major issues with a property being targeted and damaged on three occasions within three weeks - Robyn and Gary have been absolutely great in terms of giving advice, getting the issues resolved, recommending reliable contractors and arranging to get new tenants!! Update - November 2023 - Sadly Robyn left the company in June. Things not going very well since then, so can't stay at five stars right now, but let's see what the team who have taken over (from Noble Living Telford) do now!!! Watch this space!!!!!!! Update - April 2024 The worst possible service one can expect. Have had to take the case to the Property Redress Scheme who, based on all evidence forwarded, have found in our favour, but the agent is still not complying. Penalties have also been issued. Tenant deposits have not been released to new agents and funds due to us have not been paid. Please consider carefully before letting your property with Noble. Their trusted and good service has gone!!! As of 29th April 2024: Email received from the Property Redress Scheme: Following Noble Living (Doncaster) Limited’s non-compliance with our decision(s) and our disciplinary process, a recommendation has been made that their PRS membership should be cancelled. The PRS Board has agreed with this recommendation. We confirm that their membership ended today. Therefore, deal with them at your own peril. Next steps for us will now be small claims court!!!

Negative experience: I will never ever work with them again. Very dodgy, rude and unhelpful office staff in Sheffield. Anytime there was an issue I was either ignored or spoken to like trash. Never got apologies or sorry for anything they've done wrong. Zero communication from them and so unhelpful its shocking. One time we wanted to give back the keys once we moved and they weren't accommodating at all with the dates and times for pick up so we asked if we can just pop over to the office in Sheffield on a weekend, they said yes come between 9 and 4. We came at 11 waited for half hour no one was in. Kept calling but no one was helping. Again, never got apologies. Ended up mailing the keys as we moved quite fara and couldn't just drive for an hour there again.overall really bad experience, heard from other tenants that they always struggle getting deposit back and I also did as I asked how do I get it back and was completely ignored.i only found out because I called Doncaster office and they told me to call DPS. On top of that they set up our account without telling us and provided the wrong info so we couldn't get through security. Managed to sort it eventually. Worst company ever, they mastered in NOT caring for people.stay away!

Negative experience: Absolutely dreadful! Lie on property descriptions, only interested in taking your money, 0 customer service skills, downright rude! Still waiting to hear back from a manager

Positive experience: Didn't use the estate agents used the solicitors above

Negative experience: The guys are absolute clowns. I think 0 stars would be more applicable.

Fantastic experience: Couldn’t recommend Robyn at noble living enough ! We viewed a property on a Thursday and had the keys the following Thursday ! Such a quick turn around and very professional Thankyou ! :)

Fantastic experience: This was a big move for us as we were coming from Coventry to Chesterfield and nerves were high, Robyn kept things simple real and didn't bombard us with the normal estate agent jargon. She put our minds at ease and got us the house of our dreams. I can't recommend Robyn enough she was a legend.

Fantastic experience: Very well looked after and clean apartments in a brilliant location

Fantastic experience: Excellent service all round and very attentive.

Negative experience: Unprofessional, dishonest. "Corrupt" is how one tenant described them to me. Unpaid invoices resulting in a CCJ against this branch of Noble Living. Be very wary of doing business here. Sadly tenants have little choice. Unfortunately you cannot reply to comments from the owner but the court has ruled in my favour. If my reports were "falsified" then this is the first I've heard of this 12 months later. Yet another pathetic excuse not to pay and is slander. Why would Noble provide "falsified" reports to tenants for them to sign. Again just further evidence of just how unprofessional and dishonest an agent Noble Living are.

Fantastic experience: Robyn at Noble living has been extremely helpful on all occasions we have rented properties through her. Always there to answer any questions and very prompt at getting things sorted. If you are considering renting a house or you are a landlord looking for someone to manage your home I would recommend you give Robyn a call

Fantastic experience: I would like to recommend this agency. Very efficient and immediate service. Estate Agent, Faith, responded to my emails very quickly and always treated my requests professionally.

Fantastic experience: I needed to view one of the Noble Living properties for my father who was overseas. I must say I was very impressed with the whole set up. The flat we saw was lovely and being a gated community it felt very safe and the properties themselves were of high class and felt warm, cozy and quiet. We were so impressed we made a purchase!!!

Fantastic experience: Robyn is very helpful, nothing too much trouble and keeps you informed throughout the application process

Fantastic experience: Robyn was really helpful, got us in our house quickly

Fantastic experience: I am very happy as a customer from all the service i get from that agency. I have no objections all the team is very helpful. I will recommend them for everyone

Negative experience: If I could gibe then no stars I would I veiwed a property with them in February put my money down to be told I was the second person to put it down and told they could either refund it then and there or they could hold it just incase person before me failed a few weeks of waiting for the outcome they decided to refund me so I happily sent my bank details on the 6th off march for my refund I have since contacted and sent numerous emails with no response and still no refund I would never use this company again

Fantastic experience: Lovely place of abode

Fantastic experience: We had the opportunity to avail the services of Robyn at Noble Living in Doncaster for the full management. Robyn is Impeccable. Professional, friendly, efficient , Swift Service & gone extra mile to support even out of working hours amazing service. Would definitely recommend.

Fantastic experience: Had a really good experience with Robyn handling the sale of two houses. The speed at which she found buyers was fantastic. Communication was great and the whole thing was painless, including the price! Would highly recommend Robyn at Noble Living to anyone needing a speedy sale at very reasonable a cost.

Fantastic experience: Really helpful.. work with us to get all the paper work sorted.. very quick responses. Really happy with the help. Great company

Fantastic experience: Been my agent for nearly a year now.. Nice company. Very understanding when any issues have risen. Always reply and come across very professional

Negative experience: Noble living Doncaster are the most unprofessional company I have ever dealt with. They send a picture of a computer screen with all your personal details to WhatsApp without even telling you whom it has come from. When I called them the girl that answered was unbelievably rude just shouting well do you want the house or not. If I was still a landlord I would certainly not use the Doncaster branch for my home. I was then given the owners email address by another branch that was mortified but admitted this is normal for the Doncaster branch. The owner could not even be bothered to reply I would not use them if them. Shocking!!!

Fantastic experience: 5 stars for Robyn at Noble Living! As a portfolio landlord and new investor to the area this year I spent some time vetting local agents with the hope of finding one that I can entrust to manage properties for me. Robyn absolutely smashes the competition with her professionalism, can do attitude, and drive to "get the job done". It's great to read the other reviews, particularly of tenants commenting on how excellent they find Noble Living. So yes, a resounding positive recommendation to landlords and prospective tenants. Keep up the brilliant work

Fantastic experience: Robyn is amazing and so professional. Helped me through the whole process. Would definitely recommend.

Fantastic experience: Robyn has been so thorough and professional throughout the letting process for my client. She has kept me up to date every step of the way and has been on hand to answer any questions/queries that I have had. I am really impressed with Robyn and her service provision and will be using her for future transactions. Eisha Beresford X

Fantastic experience: I have been renting my home from this company for nearly 5 months now and not had a single problem with them. Robyn has been extremely helpful through out our time in the house and will 100% be using them from now on.

Fantastic experience: The staff are very friendly, professional and always give a very thorough service throughout. They are Always happy to help and I would personally recommend noble living as the agent for sales and rentals.

Fantastic experience: Robyn has been very helpful and professional, it has been a very good experience for me, I would definitely recommend Noble Living

Negative experience: So I have moved out in August 2021 and I receive my deposit back 3 months after and just thanks to legal paperwork I had to signed and send to DPS and they sent me money back after me chasing the agency in Doncaster for weeks and no response whatsoever… This was first time in my renting time to get my deposit back the way I did. Robyn sadly kept saying to me that I need to get in touch with DPS as they have done all from their end, but they haven’t .. the status was still the same that is awaiting landlords response… DPS said to me couple times they only need to log in to their account and press the bloody button to release the funds… so as the agency wasn’t cooperating, I have been advised by DPS to proceed with legal paper work to request the money back as per lack of communication with the agency… long story, took me 3 months to get them back, luckily I got my whole deposit without any deductions so that’s the only good thing about it as I believe they would unnecessarily ripped me off but the way the agency is operating should be investigated by independent company because the service is way too too poor.. will never again rent or buy anything that has Noble Living on it honestly

Fantastic experience: My experience with noble living as been exceptional…. I phoned your place after rejection after rejection in my desperate search for somewhere to live and spoke to Robyn and explained my circumstances too her and finally someone listened to me…. Robyn kinda said to me stop panicking I’m sure we can sort this…. And boom I’m now the resident in number 5 the woodlands (take a bow Robyn )… To conclude… thanks for all your help guys and I’m now finally happy ….. Thank you ‍♂️

Positive experience: Review on Robyn: Robyn is a credit to Noble. She has been nothing but helpful to myself and my partner whilst living at our flat. Robyn is timely with her response, will sort out queries and problems quickly and is always on hand to help.

Fantastic experience: Good customer service, really helpful and friendly staff.

Negative experience: DONCASTER BRANCH I have unfortunately been left no option but to leave a negative review based on my poor experience with Noble living and their lack of interest in wanting to resolve matters. Apologies in advance for the essay but for anyone wanting a professional quality service, then I strongly advise to steer clear of this company as they are clearly only interested in getting paid regardless of the of service they provide or in this case failed to. I instructed this agent based on some good reviews and mission statement on their website, to find tenants for my property due to me being extremely busy. The property was advertised and tenants were secured early however despite being told that the tenancy would be drawn up 2 weeks before check in, everything was left until the last minute with the funds held by the agent, resulting in the tenants having to transfer the funds again to me directly and almost pulling out due to the poor service from the agent. The tenants had actually moved in before funds were received. The agent stated two different costings based on the package I required and they do not issue out a contract agreement and instead state they work in "good faith" which at the time was a red flag.. The agent falsely told the tenants the property would be fully furnished despite me sending through a list over 2 months prior, detailing what would be left in the property. I will leave out names out of respect however the sales woman dealing the property insisted on communicating only via what's app and sending over docs via what's app which both myself and the tenants feel is unprofessional. It was 2 days before move in when the agent asked what was actually being left in the property and then placed myself and the tenants who were relocating 300 miles, on loud speaker to debate this. Noble ignored my requests and preferences despite them supposedly working for me and falsely reassuring me that these had all been acted upon and when I was forced to email for an update, received a rude unwelcoming response from the female agent. When speaking to a male member of staff who may have been the manager, he began getting a pen and paper to write all the things down (2 days before move in) that I had sent over twice via email 2 months before and then when I politely raised my concerns, he stated "we're not making enough money on this to be doing all this work and I have to get to Chesterfield this afternoon" so clearly my property was not as important as others where they could obviously make more money. The sad thing is I would have actually instructed these to manage it on a monthly basis. The tenants also informed me that they had received no documentation from the agent including the Gas Cert, Electrical cert etc despite these being sent over to the agent 2 months prior to which I later had to resend myself along with the right to rent documents so I've ended up doing the work myself despite being charged. I was initially told I would need to settle the balance owed, 2 days before check in however these funds were automatically taken out by Noble and I was provided with no invoice and instead charged an additional £100 despite this not being discussed or agreed. I have since then feedback my experience to both the Doncaster branch and Head office and not only have I not received a response, (shock) but have been blocked by the agent on the app that they love to use. The tenants are equally as unhappy as I am and the whole experience has caused nothing but stress and anxiety with the agent washing their hands of it, the minute the tenant paid the fees to them.

Positive experience: Robyn was helpful and quick to respond. I appreciated that some of the correspondence was via message as it made it easier to get things done in between my work hours where I couldn't necessarily phone. She was friendly and approachable when taking photos for adverts and explained the process well.

Fantastic experience: We’ve been renting with Noble for almost a year now and are really happy with our experience. When viewing the apartment we were looking to move in ASAP and were able to do so within 2 weeks. Gary showed us around various apartments in the building, answering any questions we had. Robin has always been friendly and even had a cuppa while doing our annual review we’ve extended our tenancy and are happy with the area we’re in, our neighbours and our lovely apartment Thanks guys! Ash & Abbie

Fantastic experience: Thanks to robyn I have been able to move into my property absolutely stress free, she has been brilliant, helpfull, friendly and very professional, I'm over the moon with everything

Fantastic experience: I've dealt with a lovely lady named Robyn through out my search for a house, she has gone above and beyond to help me find a property for me and my little girl! Nothing has been too much trouble and she's always been there and happy to answer any questions even my silly ones! Would definitely recommend Noble living and hopefully will have dealings with the company and Robyn for many years to come! Thank you!

Negative experience: Really poor customer service and professionalism. Took me weeks to get some of the information I required and the rest they said they didn’t have (which is really concerning as it is the basics - electrical certificate, gas certificate, tenant contact details, property keys). I have since been waiting for weeks for the rent owing and the tenant’s deposit to be transferred to the new agents scheme but they have stopped returning my calls and won’t reply to any emails. The Doncaster branch passed me on to their HQ and asked me only to deal with them now but HQ just won’t respond to me in any way despite my case being marked as urgent by the Doncaster branch. After numerous emails and calls over the last 3 months I have been left with no option other than instructing my solicitor to try to recover the funds. I also now know why they didn’t hold an electrical certificate for the property they were renting as it impressively failed when I had it tested. Just to give a quick update - 3 weeks later and I still haven’t received any sort of contact from anyone at Noble Living HQ and they continue to completely ignore my emails. I have received a partial payment for the rent owing but this is short the full amount so I have once again been left to unsuccessfully try to contact Noble Living HQ and get the monies owed. Second update - Noble Living are still refusing to reply to any of my correspondence by phone or email (which I know they are getting) at both their Doncaster Branch and their HQ. These monies (rent) have now been owing for over 5 months. As soon as lockdown ends I will have to go into the branch in person to see if I can get anyone to correspond with me. Either they have a serious cash flow problem or a blatant disregard for small landlords and their money. It’s obviously the latter but either way I’d be very wary about instructing them to manage one of my properties or giving them money in any way.

Negative experience: Go for Noble Living if you want them to call you back in about... never. The worst experience I’ve ever had renting. The only person who actually is okay is Gary who sorted me out after speaking to Robyn about a million times. If you are not really desperate then don’t go for this agency..

Fantastic experience: I have been buying and selling properties around Doncaster for many years ,using a few estate agents ,some good some not so good ,now I have found noble living ,Gary and all the team at noble are THE BEST,honest,kind ,tells you how it is .got a buyer for my sister's house in Kirk sandall ,in days ,rented my apartment out in Doncaster ,in hours .they truly are amazing ,I can't speak highly enough, very helpful,I promise you will never go wrong with Noble,

Fantastic experience: Robyn is very professional and friendly, she is also very responsive. Made me feel welcome upon my viewing. And she answered any questions I had.

Fantastic experience: Robin, a good letting agent! professional!she helped a lot in selling the house. Recommended!

Fantastic experience: Moved into development near Chesterfield recently, great to deal with Robyn, Jade & Gary who assisted all way through. Thanks guys a pleasure to deal with. Gary

Fantastic experience: Robyn was incredibly helpful and very responsive and put herself out even outside of work hours to accommodate us and our questions. Super friendly team!!

Fantastic experience: From talking to them about what landlord services I was looking for, it took just 3 days for them to advertise, show prospective tenants around and agree a tenacy. Very impressed.

Fantastic experience: Very satisfied

Fantastic experience: Robin was amazing, so friendly and positive. Showed me the full building and was really chatty and is really good at her job. Highly recommend anyone looking to rent Ask for Robin! She's person centred really helpful with questions and wanted the best for YOU not the company. Lovely lady

Fantastic experience: Robyn and the team are really amazing, they are very friendly and professional would recommend these to everyone, thankyou so much for every thing u have done x

Fantastic experience: We have rented recently with Noble Living at a new development. Robin, who done a viewing to us and took over the referencing and moving in process made a really good job! We are really pleased as the agency deals with all the issues swiftly. Dunno why they never reply to e-mails but having a phone call really pays off. I can strongly recommend this agency.

Fantastic experience: I can’t recommend Noble Living highly enough, great photographs and a hassle free sale in difficult circumstances. The team were always on hand to help with any queries and offered reassurances when needed. We saved over £5k in fees using their £199 package.

Fantastic experience: The

Fantastic experience: I was impressed with the level of service on the back of my enquiry about one of the properties, the contact between the agent and myself was excellent, nothing was too much trouble, looking forward to moving in on the 31st July

Fantastic experience: Very helpful when it comes to looking for properties. Get fast replies too which is excellent. Went for a flat viewing and it was done in a professional manner, all of my questions about the flat were answered professionally too. Applying for a flat through this company was easy too, with very fast email replies. They answered my questions quickly and they seemed very helpful. I’m currently renting a flat at £550 which came fully furnished and I can’t complain at all. The flat is very modernised. Flat came with a new sofa, washing machine, fridge and mattress for the bed. For the price of £550 a month I would definitely recommend getting a flat through this agency.

Fantastic experience: Great experience , beatiful people.Very helpful and open team!

Negative experience: 1st call, straight away they had a very poor telephone manner.