Taylor Engley Limited
With a legacy dating back to 1978, Taylor Engley Limited stands as a premier independent estate agency deeply rooted in the Eastbourne, Hailsham, and Downland villages community. Founded by Peter Taylor and Graham Engley, the firm has cultivated over four decades of specialized experience, earning a reputation for professional integrity and exceptional local market knowledge. As proud members of NAEA Propertymark and the Property Ombudsman, Taylor Engley adheres to the highest industry standards, ensuring peace of mind for every client.
Whether you are looking to purchase a character-filled country home, a modern apartment in Sovereign Harbour, or a family residence in Meads, the agency offers comprehensive sales services tailored to achieve the right price and the perfect buyer. Their expert team combines in-depth valuation insights with bespoke marketing strategies to showcase properties at their very best. For those seeking rental opportunities, Taylor Engley leverages more than 25 years of lettings experience to match quality tenants with suitable properties, providing landlords with meticulous management and tenants with a supportive, stress-free journey.
At the heart of Taylor Engley is a dedicated team of highly experienced professionals, including Directors Neil Robinson and Sarah Willingham, whose personal commitment and extensive networks ensure smooth transactions from first viewing to completion. With a track record that includes facilitating over 130 new homes and selling millions in property value in recent years, Taylor Engley continues to be a trusted partner for all residential property needs, offering expert advice, honest counsel, and a service that genuinely places the client’s best interests at the forefront.
Opening hours
- sunday: (closed)
- monday: 8:45-17:45
- tuesday: 8:45-17:45
- wednesday: 8:45-17:45
- thursday: 8:45-17:45
- friday: (closed)
- saturday: 9h-17:30
Our comment from ImmoNetwork about Taylor Engley Limited:
Trusted Estate Agents Since 1978
Established in 1978, Taylor Engley has built a reputation as a highly respected independent agency serving Eastbourne, Hailsham, and the surrounding Downland villages. With over four decades of experience, the team combines in-depth local knowledge with expert marketing strategies to deliver tailored services for both buyers and sellers. Clients consistently highlight the agency’s ability to navigate complex market conditions, ensuring that properties are showcased effectively and matched with the right people.
A Personal and Caring Approach
What truly distinguishes Taylor Engley is the genuine care and personal touch they bring to every transaction. Many clients describe the staff as becoming "a second family," praising the empathetic support provided during stressful times, such as selling a family home after a passing. The team is celebrated for being approachable, patient, and compassionate, avoiding the "pushy" tactics often associated with the industry. This human-centric approach ensures clients feel supported and reassured throughout their property journey.
Professional Excellence and Responsiveness
The agency is frequently commended for its efficiency, diligence, and rapid response times. Whether managing lettings, handling sales, or conducting valuations, the staff are noted for their professionalism and attention to detail. Clients report that queries are addressed swiftly, often within minutes, and that the team proactively keeps everyone informed. This level of communication helps streamline processes, even when dealing with difficult chains or external delays, ensuring that deals progress smoothly and securely.
Comprehensive Property Services
- Expert Sales and Marketing: The team provides honest assessments of the local market and uses targeted marketing to achieve the best prices for sellers.
- Reliable Lettings Management: With over 25 years of lettings experience, they pride themselves on placing quality tenants and managing properties with care, ensuring peace of mind for landlords.
- Valuations and Advice: Clients value the unbiased, knowledgeable advice received during valuations, which often stands out in contrast to other agencies focused solely on quantity.
Highly Recommended by Loyal Clients
The vast majority of reviews reflect a highly satisfactory experience, with many clients giving five-star ratings and describing the service as "first-class." Long-term customers appreciate the consistency and integrity of the firm, noting that the team goes the extra mile to ensure success. From first-time buyers seeking guidance to seasoned landlords managing multiple properties, Taylor Engley is widely recommended for its ability to deliver results with a friendly, professional demeanor.
Taylor Engley Limited: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 91 reviews
Fantastic experience: I have been using this company for a period in excess of ten years. I have purchased properties, sold properties and used them as letting agents for the three rental properties that I own. I have no hesitation on giving them the five stars they deserve. Over the years of my dealings with Sarah, Harriet, Sadie, James and not forgetting Ellie the team have become a second family to me. They are efficient, professional and friendly in the way they conduct their business.
Thank you for such a lovely review Norman.
Fantastic experience: Great service
Thank you Buster for taking the time to leave us a review.
Fantastic experience: They have always been professional, helpful and quick to respond to any queries or concerns.
Thank you Deborah for taking the time to leave us such a lovely review, we so happy that you were pleased with the service you received.
Fantastic experience: fantastic journey all the way thank you
Thank you Alfie for taking the time to leave us a review. We are delighted that you were happy with our service, we are always happy to help.
Fantastic experience: Such an excellent service. Great knowledge and advice of local market and very professional. Highly recommend.
Fantastic experience: I’ve been working with Taylor Engley for awhile and I cannot recommend them enough.
Fantastic experience: Terry Franzel has been fantastic during our process of renting out a property. From the first interaction during our viewing, to getting the paperwork signed and moving it. Overall, the agency and the team has been very responsive and helpful.
Thank you for your kind review.
Fantastic experience: All the staff were Professional and Polite at all times which made the sales process, which we all know can be challenging seem smooth. We would highly recommend the office at Hailsham.
Thank you for your kind review Gary.
Fantastic experience: Very friendly professional company, would highly recommend.
Fantastic experience: Thank you to Ellie, Sadie and the team who helped us on the purchase of our new home. We wouldn’t hesitate to recommend your services to anyone!
Fantastic experience: All the staff were extremely efficient, patient and very diligent. A pleasure to deal with and always had time to explain and reassure. A refreshing change from some “pushy” agents.
Fantastic experience: Just wanted to say how fantastic and helpful the staff are in the office.
Fantastic experience: Excellent estate agents. Sarah, Sadie and Ellie were extremely helpful and supportive whilst we purchased our first home! Would highly recommend ☺️
Fantastic experience: I have used Taylor Engley for both selling and renting properties. On both occasions they proved to be excellent and trustworthy and the process was always client led. I am very happy with the entire team, especially Sarah and Sadie for a smooth and seamless experience. More than happy to use them again and would highly recommend them.
Fantastic experience: Overall great service delivery, I would recommend them to anyone looking for a place.
Fantastic experience: We appointed Taylor Engley as our agents to sell an inherited property. From day one they were professional in all dealings and despite some hiccups on the way due to problems with the property and an abortive sale they did not give up.. Special thanks gonto Sarah, Sadie, and Ellie. We are quite happy to recommend them to anyone looking for a good agent.
Fantastic experience: Communication was superb and minor issues with the property when moving in where addressed before we even got the keys. (Missing key for a door) Sarah and the team at Taylor Engley made everything super easy and we're a pleasure to deal with
Fantastic experience: I am considering selling my property and arranged for a few different agents to come and value my property. They were all the same. Sales oriented, quantity over quality. Until Taylor Engley came along. The process was explained well along with an honest assessment of the current market. I was given some very good advice that I really appreciated!
Fantastic experience: Taylor Engley were really excellent as my estate agents. They kept me informed, were supportive and responsive at all times and work tirelessly for a positive result. Sadie and Sarah were particularly wonderful, professional and knowledgeable, although everyone I interacted with at the office were great too. Highly recommend
Fantastic experience: Sadie and the team at Taylor Engley have been superb throughout the purchase of our new family home, i cannot thank them enough for their efforts. When we move there is only 1 agent we will be using!! Thank you all so much, Ben & Czarina
Fantastic experience: The Sarah and Sadie at the Hailsham branch were brilliant, always helpful and they kept us really well informed. They made selling our house a much more positive experience than we thought it would be.
Fantastic experience: Would highly recommend, professional and efficient throughout!
Fantastic experience: Very pleased with estate agent. They very proffesional, polite and helpfull. All stages of purchase went smoothly and with no stress.
Fantastic experience: Sarah and Sadie at Taylor Engley have been lovely to deal with. They sold our late mother's house at a difficult time following the mini budget in the Autumn of 2022, and kept us steady when we were a bit inclined to wobble, negotiating a fair price and navigating somewhat choppy seas at times with a competent hand at the tiller. They know the quirks of the local area well, and we are very happy that we entrusted the sale of the house to them.
Thank you Catherine, for your kind words.
Fantastic experience: We have recently exchanged on our next home which is being sold through Taylor Engley. Sadie was our main point of contact and along with Sarah was excellent in communication from the early negotiation stages right through to exchange of contracts. Thank you all for your great help and the friendly manner from all of the team.
Thank you Wendy for your kind review.
Fantastic experience: Sarah and Sadie and their team have done a quite exceptionally good job in achieving a sale of my property in difficult market conditions. On two occasions the chains broke down, though this was never because of any change of heart of the prospective purchasers introduced by Taylor Engley, rather the problems were lower down the chains. Throughout this very protracted process and the many issues arising from the broken chains, the staff at Taylor Engley were at all times helpful and reassuring in a constructive way. I have nothing but praise for this firm!
Fantastic experience: I found Sarah to be efficient, friendly and totally professional. Can't fault the way she dealt with me.
Fantastic experience: I couldn't have asked for a more proactive and supportive agent to help me get my property let - thank you! Special mention to Sarah who was absolutely brilliant from start to finish.
Fantastic experience: Taylor Engley manage a large rental property in Eastbourne for me and I can wholeheartedly recommend their work. Any issues are dealt with swiftly and professionally. All the people with whom I've dealt have been friendly, helpful and supportive - and willing to go that extra mile to ensure all is well for both landlord and tenant. Like all good property managers, they all have a great deal of common sense also - always an important characteristic when dealing sensitively and appropriately with people's living spaces.
Thank you Simon for your kind review.
Fantastic experience: I'd like to thank Sarah for the first class advice she offered today. I called several local agents and most were either too busy or just not willing to help. Sarah was the most professional and knowledgeable and went above and beyond to help. I know who I'll be using to manage my rental properties in future. Thanks again
Fantastic experience: I dealt with lots of home rental agencies in the past 10 years, Taylor Engley Hailsham is the most experts in this field. The customer service is extremely great, whenever I phone, my problem gets resolved immediately, I email in weekends and I get responses in minutes. Ms. Harriet , Sadie & Ms. Sarah are very kind, very helpful and supportive. They follow up and never rest before they make sure that my family is in safe hands. Taylor Engley Hailsham is very professional and they know exactly what they are talking about , and they keep on top of customer services. Very supportive, and very friendly. I can't recommend them enough and can't thank them enough. If there is more than 5 starts I would give more to be honest. Best Regards RG . 1 Orchid Close.
Fantastic experience: I have had dealings with Taylor Engley in a professional capacity over a number of years and am always so impressed by their caring and compassionate approach to our mutual clients. It is always a genuine pleasure to work alongside them.
Fantastic experience: It’s always a pleasure to carry out work for Taylor Engley, always very professional and friendly.
Fantastic experience: Great agency. Professional and friendly service from James and the team at Taylor Engley. Thank you for all your help and advice.
Negative experience: Do not let/buy from these swindlers. Awful company run by truly awful people.
Fantastic experience: First class service from start to finish. Friendly, knowledgeable and hard working. Excellent all round.
Fantastic experience: Sarah Willingham and Sadie Angel at Taylor Engley in Hailsham managed the sale of my late mother's house. Right from the very start they were exceptionally dedicated - conscientious, caring, compassionate, and outstandingly professional. It was by no means an easy sale but Sarah and Sadie kept going and remained passionate and enthusiastic about the property right to the very end! It was easy to tell that both of them genuinely loved our Mum's house and that meant a huge amount to us. Thank you Sarah and Sadie for your perseverance, all your hard work and your lovely positive attitude.
Fantastic experience: Brilliant service, kept us informed on our purchase all the way with Sarah and Ellie really going above and beyond. Better than the large branded firms as these have the personal touch and are genuine and friendly.
Fantastic experience: Friendly and professional Sarah and the whole team kept us up to date regularly and gave some really helpful advice great service all round !
Fantastic experience: No hassle, no delay and very professional.
Fantastic experience: Staff are fantastic
Fantastic experience: I cannot write a review that would sufficiently express my gratitude and the extent to which I was impressed by the personalized and professional services provided by Sarah Willingham and her team at the Hailsham branch. She and they were superbly communicative, happily went the extra mile to help me close on a purchase that had become overly burdensome and complex due to delays beyond our control. Sarah is highly professional, knowledgable and flexible - without her outstanding work ethic and commitment to both her client and to me, I have no doubt I would not have been able to close on the purchase. I reside part of the year in South Florida, USA and have no hesitation in recommending her to manage other ex-pat overseas friends and colleagues seeking to return to England. Taylor Engley truly surpassed all expectations and I remain a very happy customer. Valerena C.
Thank you for such a lovely review Valerena
Fantastic experience: Absolutely on the ball .Always checking things wete ok.And if I had query it was sorted well done Taylor Engley.
Fantastic experience: First class service from Sarah and Sadie and all at a sensible commission rate. Would highly recommend.
Fantastic experience: Would highly recommend Taylor Engley; very professional, friendly and helpful in every respect of our recent sale.
Fantastic experience: Great professional company who were a pleasure to work with. Kept us informed at every step and they were able to find a buyer for our property very quickly. We would highly recommend Taylor Engley. Neil accompanied all the potential buyers and was very knowledgeable about the local market and took time to familiarise himself with our property in particular to ensure the marketing was targeted at the right potential buyers. Overall an excellent experience!
Negative experience: Disappointing. Told us they didn't expect a property to sell for much when it sold for over asking so we didn't offer the full asking straight away. They allowed further viewings to happen as the vendor was uncontactable and then didn't update us at all. We made 3 offers and had to chase them everytime for updates.
We were very sorry to read your review. In the current market it's very difficult to predict exactly how much people will offer, but all parties were given the opportunity to increase. We would not cancel further viewings unless we had been instructed to do so by the vendor and he wished for these to continue for a couple of days. In the end the vendor chose to go with a buyer who had nothing to sell. Please do feel free to contact me if you would like to discuss this further. Regards Sarah Willingham
Fantastic experience: We've had a brilliant experience with Sarah at Taylor Engley Hailsham. Our house purchase was delayed for all sorts of extraneous reasons (nothing to do with the agents) but Sarah kept us in the picture and her advice ensured we were able to reach our goal in the end: a successful purchase. Her expert guidance and support was invaluable. Thank you!
Thank you for your lovely review Catherine. Wishing you every happiness in your new home.
Fantastic experience: Harriet has been great throughout us renting our first home. She’s been very helpful, professional and friendly.
Fantastic experience: Taylor Engley Hailsham; They are kind and efficient after my late parents passing Taylor Engley Hailsham made this so difficult task much easier. They were all there making the journey much easier, this is even more so during this pandemic. Nothing was to much trouble including video conference and messages and support when needed. My privilege to recommend them all!
Fantastic experience: I recently purchased a house in Hailsham and from start to finish the Taylor Engley team provided excellent service. Unfortunately, our broker and solicitors werent very good but having the Taylor Engley team with their amazing support really helped pushed through the transaction. Thank you so much. Miro & Emily
Fantastic experience: Received a great service from Taylor Angley on our recent sale. Good communication from the start, dedicated points of contact that proactively tracked progress and always available on the phone to answer queries. Would absolutely recommend and use again. Particular thanks to Sadie and Sarah.
Thank you Vanessa for your kind words.
Fantastic experience: Taylor Engley in Eastbourne were extremely thorough, efficient, professional. They made a very difficult transaction go very smoothly and never gave up till we had actually exchanged. Neil was brilliant. The difficulty had nothing to do with them whatsoever. We would definitely recommend them
Fantastic experience: I am normally awful when it comes to writing reviews or even remembering to do so but in this instance I just have to. We recently rented for a year through Taylor Engley in Hailsham and every interaction with Harriet has been an absolute pleasure. From the moment we first viewed the property, until now, she has been an absolute star. She handled every single situation that arose for us with aplomb. Most importantly she actually cares. A trait far too rare in today's world and one we hugely appreciated. We will miss you Harriet!
Thank you Sam for such a lovely review.
Fantastic experience: This is our first time buying through Taylor Engley Hailsham and I have to say we have been very impressed with Sarah who went the extra mile to help us through the negotiations. Nothing was too much trouble and she responded to our queries swiftly and with the utmost professionalism. We would be more than happy to recommend this estate agent to any prospective purchaser.
Thank you for such a lovely review, it has been a pleasure dealing with you and we wish you every happiness in your new home.
Fantastic experience: Excellent customer service. They truly care for their clientele as opposed to some who only care about what commission they can get, there must be an unwritten loyalty code they follow understanding just how stressful moving home can be. Highly recommended
Thank you so much for your kind words.
Fantastic experience: Very professional and responsive. Would recommend!
Fantastic experience: Excellent communication, friendly and helpful. Couldn’t have wished for a better service from Sarah and her team. Thank you, very much appreciated.
Fantastic experience: We went to Taylor Engley to sell our property following poor service from another estate agent. We mainly dealt with Sarah, however the whole team were responsive, professional and had great customer service. Sarah in particular was always going above and beyond both with communications and with customer service. We were always well informed, particularly as we had a set of buyers who pulled out just before lockdown, and the quick acting of Sarah and Taylor Engley meant that we had several viewings as soon as we came out, with all measures in place to keep everyone safe. The empathy, understanding and personal touch were hugely appreciated, and these were married so well with keeping everything professional and answering any queries we might have. Wouldn't hesitate to recommend them, and should we wish to sell in the future will definitely go back.
Fantastic experience: Wonderful customer service, very professional estate agents. Extremely satisfied with the whole process!
Fantastic experience: I have used Taylor Engley twice over the last 12 months to sell a couple of properties. Very pleased with their friendly, professional and responsive approach.
Fantastic experience: Sadie, Harriot and the team were very patient with my house purchase. From start to finish they were approchable ,friendly and put my mind at ease in a difficult time , Thank you Taylor engley , you kept your faith in me !
Fantastic experience: I have been carrying out redecoration works to some properties Taylor Engley manage within the last year. Kyle and Harriet from the hailsham branch have been absolutely brilliant I have been dealing with them both on different properties. Friendly Professional Highly recommend for Landlords/Tenants 10/10
Fantastic experience: Bought our first house with Taylor Engley, Sadie made the whole process a breeze. She explained and walked us through step by step what we needed to do and when. Highly recommend them for a really personal service.
Fantastic experience: We have been very satisfied with all that Taylor Engley have done for us for the past 20 years and more. Sarah has especially been wonderful and excelled in every way, but all in the Hailsham office have proved we can leave our house in their hands, without worry. Thank you to all.
Fantastic experience: Harriet and the team and Taylor Engley are fantastic! I have been a landlord with them for coming up to a year and every interaction is positive. They are quick to come back to me and have professionally dealt with any queries from me. Would recommend to anyone looking for looking for tenant management services. Great service from people you can trust
Fantastic experience: I would have no hesitation in recommending Taylor Engley. Their knowledge of the local housing market is excellent. Special mention to Sadie and Sarah for all their hard work in ensuring my property sold with the minimum of fuss.
Fantastic experience: A friendly and professional service from all with regular feedback and updates as purchasers were found and the the property sold. Special mention to Sarah and James for all their help and persistence.
Fantastic experience: From start to finish Taylor Engley were great! Always professional, Friendly and prompt communication which was important to me as I like to know what’s going on! James was our point of contact and he did a great job and if we ever buy or sell again we wouldn’t think twice about using them again. Thanks again for our gift and card
Fantastic experience: Taylor Engley handled the sale of my Mums house brilliantly. The team at Hailsham were fabulous especially Sarah. They kept us in the loop every step of the way and made what could have been a stressful experience into a very smooth one. I can't thank them enough. I would highly recommend Taylor Engley going forward.
Fantastic experience: Excellent and professional service from all staff, but special mention must go to Terry and Sarah. My husband and I rented a property for 2 years, and throughout that period Terry looked after us wonderfully well, answering all queries promptly and with genuine friendliness. We then moved on to buy the property, and although the purchase process was difficult, Sarah was always on hand to answer any queries and provide advice. We would not hesitate to recommend this branch.
Fantastic experience: Excellent service. Sarah and Terry made our first purchase a really smooth and undaunting experience. Would definitely recommend.
Positive experience: I rented a property through Taylor Engley in Hailsham. I found them to be professional and friendly. When I had a problem with the property, they dealt with it quickly and efficiently.
Fantastic experience: I can't praise the staff in general and Sarah and Jenny in particular. These 2 are so helpful with my property letting, that I wouldn't use another agent. Tenants found, references done and all paperwork completed in good time means that my properties don't sit empty for any time between tenants. The sales team have recently sold my elderly parents bungalow too which again was an excellent service at a very good commission rate. Highly recommended.
Negative experience: Awful service ,our tenancy was cut short due to the landlord being unwell and as a result being put in a care home and selling the property ,turned out to be a pack of lies as I’ve just seen it up for rent again on Rightmove,will be seeking legal advice on this matter Absolutely Disgusting
Dear Trevor, unfortunately, the landlord instructed us to give you notice. His circumstances have now changed and as result he has instructed us to market the property again. We are only working on the landlords instructions. We are sorry that this has inconvenienced you.
Fantastic experience: We bought our home through Taylor Engley. Everyone we spoke to was polite and helpful, although a stressful transaction Sadie was very calm and collected throughout which helped hugely.
Fantastic experience: We just sold our house through Taylor Engley. Ben, Sadie and Terry were absolutely brilliant. I wouldn't ever hesitate in recommending them to friends, family or strangers!
Negative experience: Bad service...
We would be interested to hear further of any service provided by our company that did not meet your expectations. Please contact our office on 01323 440000.
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