Fisher Estates. Estate And Letting Agents Braintree

Fantastic experience: With out a doubt I would sell My house with these guys again, absolutely brilliant! Keeps you informed every step of the way very informative, professional and helpful 100% recommend !

Fantastic experience: Jamie has been helpful throughout, what has been a very lengthy and drawn out sale and purchase due to delays for all number of reason. Jamie was readily available to talk through each stage and keep me updated throughout! Definitely recommend.

Fantastic experience: Josh has been amazing from day one. He was clear, precise and answered all of our questions (which was a lot as a first time buyer!). He delivered excellent reassurance the entire time and always kept us updated with the process. We couldn't have asked for someone better to help us buy our first home. Let the renovations begin!

Fantastic experience: Josh has been amazing with our house purchase! He such a friendly guy and had kept us updated and explained everything throughout. He has gone above and beyond and we would definitely recommend him to family and friends.

Fantastic experience: I first viewed the property with josh and was blown away from his knowledge of the area and the information he provided for the property. My offer got accept back in March which Josh kept in contact with me through the whole proceeds to update me which I completed today. I would highly recommended Josh and will definitely use him when it comes to selling

Fantastic experience: Nice and friendly person with great advice, sorted out my first home buy.

Negative experience: I enquired about a property they were selling in Hertfordshire. I asked for a second viewing ( they never responded and a few days later the property was marked as sold) I NEVER consented to being on the mailing list. They specialise in Essex properties and by chance had one Hertfordshire one. I have unsubscribed twice (clicking the unsubscribe link in the emails they send me) yet I still continue to get sent properties in Essex where I have no interest in living. Weekly unwanted contact from this firm. Perhaps this review will mean Taylor Milburn finally stop emailing me properties I didn’t get consent to receive and that wouldn’t interest me even if I did want property alerts.

Negative experience: Absolutely awful company. Breach of data protection too. Threatening to enter property with a set of keys. However does not manage the property. Can not enter, so using false threats. Gets cocky and bulshy if you show any resilience. Well done for targeting someone who is already a target of domestic abuse. Disgusting. Shame on you. EDIT- to your reply. I was hounded by your director Danny Fisher at your Braintree branch. To the point I’ve blocked his number now. Harassing me when my tenancy is with a different estate agents just because he wants a sale of the property I’m in! I’ll HAPPILY screenshot and share his text messages on here if you like!

Negative experience: --TLDR-- If you are looking to rent in Colchester, you can probably get at least 10-15% off of their asking rate for rent. Mainly because they are too far away from Colchester to present the property themselves half of the time. We also noticed the rent for our house was reduced while it was on the market before and after we left. Communication is very poor, particularly from Danny claiming incorrect phone numbers for not responding to our calls/messages and especially when chasing for our deposit. We had successfully contacted him previously on these numbers and they were both advertised on his email signature and on Taylor Milburn's website They tried to deduct 30% of our deposit - we conceded about 10% but the DPS sided with us and gave us back 20% plus interest. --Long-read-- We wouldn't have lumped it with Taylor Milburn if we had the choice. We were renting originally with Elms Price and we had a house purchase fall through and were in a bind so stayed on with the change of property managers. We first met Danny from Taylor Milburn prior to the switch in property management and he had gloated that he already sweet-talked the landlord into saying they could earn more by raising rent by 30% (we learnt that we were the first house of this landlord's property portfolio to be moved over and they have now moved all of the properties over since). He also let on that he was a huge fan of Only Fools and Horses starring Del Boy (look up 'foreshadowing' in a dictionary). We weren't provided with a new tenancy agreement for the following 9 months we were there, but we did have to agree with the raise in rent of over 20%. In comparison, it took Elms Price two working days to send someone to check and repair our dishwasher - for Taylor Milburn, the engineer arrived in one day but the advice to ultimately replace the dishwasher was ignored and no action (including repair) was made for the last six weeks of our tenancy. Two days before we were intending to leave the property we got a call from Lee of Taylor Milburn for the following: 1) To have a gas safety test on the same day - frustrating as we were packing, but doable. 2) That someone was coming to view the house at 8am morning the following day, when we were moving out most of our belongings that day but were given the excuse that the viewer was from London so the time could not be rearranged. Also no staff member from Taylor Milburn will be at the viewing as it was the Staff Christmas party that night. However, the engineer had left the gas off, and we were left with an error on the boiler. We had contacted Taylor Milburn when this had happened but it was the staff Christmas do. I received one question on WhatsApp about the error code, which I replied to and then radio-silence. It was below 0 in mid-December, so what was meant to be our last night in the house, we ended up staying at my partner's mother's house instead. We ended up getting back to the house at 8am the following morning to show this potential tenant the freezing house, filled with boxes. At previous viewings (half with Lee, and half with no agent) we were asked whether the place was furnished, something which was seemingly unadvertised/ not communicated well enough by Taylor Milburn which felt like a waste of time for everyone involved. Lee would also ask questions to us about the house when showing prospective tenants around that were either irrelevant (the house's age) or information they should have known beforehand. On leaving, Danny took over a month to confirm the deduction through the Deposit Protection Service website. This was after extensive chasing with Danny and the inventory company. One of the many times we tried to call Taylor Milburn, Lee had said that the problem with DPS in that it makes reimbursing the deposit slower. So I would say make sure they use the DPS or another TDP or they are otherwise breaking the law! We managed to get through to Danny by luck two weeks before he confirmed deductions and then proceeded to feign that he had not received our comms.

Fantastic experience: I am due to complete on the sale of my house this week. I could not recommend Taylor Millburn enough. Josh and Danny have been fantastic throughout. Josh was always willing to answer any questions (even the stupid ones) we had and was fantastic with my children during viewings - he made the selling experience as stressfree as possible. Danny was also great, his knowlege and experience was truly appreciated. Straight to the point but easy to discuss any concerns or thoughts with, I think this was the perfect balance when trying to negotiate and get a sale through. Could not fault them at all. Would absolutely use them again.

Fantastic experience: Josh and Jess were amazing throughout our mortgage process. Would definitely recommend.

Fantastic experience: We would like to thank the team at TM so much for all their hard work selling our property. In particular Josh who firstly impressed us with his enthusiasm and work ethic, then smoothly sold it in under a week. Highly recommended.

Negative experience: Wish I could not give them this one star either. A couple of days ago I reached out to them to view a property on castle road in Colchester. This property was available for rent. I talked to them and got a viewing booked for 6.30 pm for Friday 21st April 2023. I got an e-mail confirmation on Thursday from Danny saying they are delighted to confirm my appointment. I am based in west London. On Friday 21st April, i pushed some important work commitments and meetings to finish work early and travel to Colchester to view the property. I called them at 3.57 pm. I mentioned that I have a viewing for the property at 6.30 pm so just want to confirm we are going ahead with that before I set off from London. The lady on the phone said yes its all good, and that my viewing is going ahead and that they are looking forward to meet me at the property. I hit the road at 4 pm, drove for more than 2 hours through mad rush hour weekend traffic all the way from west london to castle road Colchester. And I found no one there. I called their office. No response. I opened my email. And in there there is an e-mail from Danny received at 5 pm saying ‘Your viewing appointment booked for 21st April 2023 at 06:30PM has been cancelled. If I can be of any further assistance to you please do not hesitate to contact me.’ They cancelled my viewing 1.5 hours before despite me having confirmed with them an hour before over the phone that the viewing is going ahead. They had zero professionalism or decency or shame to even give me a phone call and inform me that viewing has been cancelled. Atleast that way I would’ve turned around half way and saved some time and fuel. I had to drive more than 4 hours return journey for absolutely nothing. Looks like they have zero respect or sympathy for people. Extremely unprofessional attitude and a lack of respect and basic common sense to atleast give someone a phone call if you are cancelling their appointment 1.5 hours before the appointment time when they have just confirmed with you over the phone that the viewing is going ahead.

Fantastic experience: Always going above and beyond, always at the end of the phone even after hours and they get the best deals available even in these uncertain times. Wouldnt go anywhere else. Craig.

Fantastic experience: A fantastic agent that goes above and beyond for their clients

Fantastic experience: Very caring and respectful..

Negative experience: Emailed to view a property, got several calls very quick. Had a viewing in the evening, loved the house and straight away gave feedback to view in daylight. Sent several emails and made calls, no messaging service and no response. Obviously had an offer so they were not interested in responding to us. Appreciate the place might have had offers but a courtesy call or response to emails would have been professional.

Positive experience: I recently sold my property through Taylor Millburn and can highly recommend them. I had excellent communication and feedback from Georgia and Mel, in the after sales team. Although it was a very long drawn out process due to a very slow solicitor at the top of the chain they worked extremely hard to get the sale finally through? Well done TM .

Negative experience: Website says they do lettings and even has properties to rent on there but when I called I was told that they don't . Very misleading. When told staff member they really did not seem too interested ‍♂️. However was polite enough to gave an extra star for that

Fantastic experience: We used Paul and so happy we did! Super responsive and nothing is too much to ask for him - will recommend to others! Thank you Paul!!

Fantastic experience: Brilliant efficient and professional, the whole team seemed to go over and above to help alway returned calls and were punctual. Well done to them all for their hard work.

Positive experience: Georgia at Taylor Milburn was great, she checked up on us and gave us updates regularly!

Fantastic experience: They were very communicative and helpful during the purchase process which would have otherwise been extremely difficult.

Fantastic experience: The after sales have been absolutely amazing. Georgia has been there for us every step of the way, any questions or help that we needed she would respond instantly. She is a great asset to Taylor Milburn, a little shinning star!

Fantastic experience: Excellent, Taylor Milburn was recommended to me by a few friends as they had all had great experiences with them. They sold my flat quickly when it didn’t sell last year. The process went really smoothly and I will definitely be recommending them again to my friends and family.

Fantastic experience: The whole team worked well together to help sell our home , from our first visit / valuation right through to completion. Can't thank them enough .

Positive experience: I think lockdown due to covid 19 made things harder for the company to function efficiently, but besides that they did well.

Fantastic experience: Taylor Milburn played a key role in the sale of my property taking less than 3 months to complete. Professional and always quick to respond. My first time selling a property so I had a few questions but they were always helpful and made the process stress free.

Fantastic experience: People say house buying is stressful. And mine certainly was. As a first time buyer and buying from someone with no onward chain I thought the process would be simple. But with agents, Lenders, and what I thoughts was an unsolvable issue we managed somehow to get the sale over the line. At one point I’d given up on it happening. The seller has given up. But Mel at Taylor Milburn didn’t, and through their constant work and liaising with both solicitors they kept pushing and with an indemnity policy eventually in place. We’ve managed to exchange and complete after 9 months. I can’t explain how stressed is become as a resolution looked for many months impossible with my lender and the agent failing to agree on issues that seemed impossible. BUT we got There and I’m so happy.

Fantastic experience: After complications with the purchase of the property, I was then assigned Mel who helped me through every step of the process and was polite and helpful letting me know what is happen and what needed to be done. Through out the whole she was wonderful.

Positive experience: Agents recommend solicitors but then give different instructions to what the solicitors are. Agent blame solicitors for deals but calls asking you whats happening when they can just call solicitors themselves.

Fantastic experience: Really good experience from start to finish. They were always there to answer any questions or chase up people. Never had any problems with them. Were very patient with us, especially as i worked nights they worked around my time schedule.

Fantastic experience: Appreciated the close and constant efforts of all the team through a long process (listed in Feb and completed in Dec!). I felt valued as a customer throughout and was impressed with their excellent communication at all times even through the Covid pandemic. Would recommend in a heartbeat.

Negative experience: Will never use this company again, terrible customer service.

Fantastic experience: From start to finish the service, communication and support have been great, it’s made our purchase so much easier to have Mel and the team on hand for support.

Fantastic experience: This was our first house purchase and we couldn’t have asked for a better, easier experience. Everyone involved was helpful, informative and gave us all of the answers we needed.

Fantastic experience: Taylor Milburn delivered an outstandingly professional 5 star ⭐⭐⭐⭐⭐ service. Wholeheartedly recommend.

Fantastic experience: Really happy with our experience. Always kept in contact and received regular communication with our purchase.

Fantastic experience: Having previously had my property listed with other estate agents in the local area the team at Taylor Milburn Braintree branch were much better than the others we had used as they actually managed to sell the property. The team kept in contact and helped with all issues/queries very professionally.

Fantastic experience: I received a highly professional and outstanding service from the team at Braintree and would not hesitate to recommend them to family and friends!

Fantastic experience: Taylor Milburn was fantastic at communicating with us and always keeping us in the know. Had no issues with them, any issues we had during our transaction - they were only a phone call or text away.

Fantastic experience: Very professional and a great seveice provided by all. I sold my property jsut before lockdown but the communication was always there and the sale went throigh smoothly. Would highly recommend.

Fantastic experience: Right from the outset they had been nothing but helpful and made buying our first property so much easier. Every question we needed answering they would be there to answer it. Could not recommend enough and hope to buy or sell through them in the future. Thank you all especially Mel, Jake and Paul

Positive experience: Overall a very well run and friendly estate agents. We were always kept informed as best as they could in current situation. Would recommend!

Fantastic experience: The team at Taylor Milburn have been faultless from start to finish! We have been very impressed with the service we have received and want to say a special thank you to Mel and Jamie. Our first encounter with Taylor Milburn was when we went to view a few properties that were marketed by them and found one we really liked - that we have now bought! When we first decided to put our house on the market Jamie was excellent and came to our home to have a look around and give us an idea of how much we can expect to sell our house for. He was very well informed and professional. He took pictures of our house and made our home look very spacious, showing our house to it’s full potential. The photographs were way better than other photographs I have seen from other estate agents as the angles were captured to maximise the space. The listing of our house was very detailed and thorough and we were kept informed throughout the whole marketing process. Once viewings started we were constantly kept in the loop by either Jamie, Mel or other members of the Taylor Milburn team. They gave us detailed feedback from the potential buyers and always kept us well informed throughout the process. I was impressed with the number of viewings they were able to arrange in a short space of time and we sold the house in just a couple of weeks. Even with lockdown and Covid-19 the team still worked super hard - if not harder than usual to keep the sale and purchase process moving and we manage to complete pretty soon after lockdown restrictions were lifted. Whenever there were slight delays out of our control Mel was always on the other end of the phone keeping in touch and doing everything she could to speed the process along for us. We couldn’t fault them at all! They all went above and beyond and we have been extremely impressed with the service we have received. We wouldn’t hesitate to use them again in the future and will be recommending them far and wide! :) Thank you again Mel, Jamie and the team and Taylor Milburn!

Fantastic experience: Went down to see Paul, he was professional, well dressed and everything you would want when it comes to financial assistance. He helped simple down all the jargon into something I could understand. Together we worked to get the best mortgage at the best rates. Wouldn’t go anywhere else for a mortgage!!!

Fantastic experience: They've been amazing, especially in this time of unprecedented uncertainty. Paul has been very helpful and they're worth going with! Highly recommend them to anyone.

Fantastic experience: Very good viewings by agent Stephen

Fantastic experience: Expert advice and service, first class.

Fantastic experience: Taylor Milburn are by far the best provider for Mortgages. I can’t recommend them enough!

Fantastic experience: Great service. We went back for our second property. Used Paul for the financial team and would use him over and over again 100% would recommend.

Fantastic experience: I just want to thank Paul and the guys at Taylor Milburn for helping us every step of the way when purchasing our first home. I can’t recommend them highly enough.... Caroline Murphy

Fantastic experience: We used Paul at Taylor Milburn for a mortgage for the second time and we were given the best advice both times, firstly for our purchase and more recently for our remortgage. I have recommended Taylor Milburn to many friends and family over the last number of years and will continue to do so..... Megan Saunders

Fantastic experience: We were buying a house in a chain and TM were so supportive and helful. Olivia and Jamie went above and beyond to secure it for us. They were chasing all parties and provided so much support when stress levels hit the roof! I am very grateful for their service and all the help. Definitely the best estate agent. Highly recommend. Thanks Olivia, Jamie and all P.s. I believe Olivia was nominated for an award. If any of the judges reading this-in my opinion she won:) please give her the equivalent of EA Oscar!

Fantastic experience: I can not recommend Taylor Milburn highly enough . They have made a very stressful experience for me much easier . Steve and Paul have been so professional but friendly , always there to answer any questions even when they are extremely busy . They’ve really gone above and beyond for me so a big thank you to them .

Fantastic experience: Very good service from start to end. Tom was great and easy to deal with throughout the whole process. Down to earth estate agent.