Complete Estate Agents Rugby

Positive experience: Didn't have the best experience moving into my rented apartment, but ultimately things feel into place thanks to the efforts of the team working on a numerous Maintence requests . There is significant room for improvement in my view but overall a good agency.

Fantastic experience: Although we resided some distance away The staff were very courteous and helpful and kept us informed of all viewings and monitored the situation in a professional manner.

Fantastic experience: This estate agent handled my sale. They were very professional and reassuring. Especially Libby, she's very experienced and was available to answer questions and filter any nonsense from the buyers. Very happy with the sale. Thank you so much

Fantastic experience: Excellent service at a fair price. The whole team were on call for support and to answer questions whenever needed. Libby & Hayden deserve a special mention for all the extra work and support they gave through what could have been a stressful time when unforeseen issues occurred during the sale process. Having unsucessfully signed up with a different estate agent, Complete were a revelation, professional, friendly & knowledgable in every way. Dont look anywhere else Complete are exactly that, Complete the number 1 service in the Rugby area.

Fantastic experience: We had a very positive experience with Complete. Paige was professional, helpful, and kept us informed throughout the letting process. The communication was excellent, and everything was handled smoothly. Thank you for making our move into our new home easy and stress-free.

Fantastic experience: Ellie was so helpful throughout and made us feel incredibly reassured. Had a very quick and smooth house moving process! Thank you!

Fantastic experience: Complete handled the sale of my property quickly and efficiently

Fantastic experience: I can highly recommend Complete estate agent in Rugby, and in particular Libby and Ellie. They went above and beyond to help sell my late fathers house in mega quick time for a probate house sale. They were so genuine and lovely that our first time buyers even praised them for there helpfulness right from the start. They were exceptionally kind and respectful and kept me up to date and informed every step of the way. I would most definitely use them again. Libby and Ellie I cant thank you enough for all you did for us and our buyers, my dad would have been so pleased.

Fantastic experience: Friendly, helpful staff which always answered any query when buying my house. Couldn't praise high enough

Fantastic experience: Complete have recently helped me to sell my house. They were extremely helpful and professional. The sale went through smoothly and swiftly. They were very helpful with price negotiations and were attentive at every stage of the sale. I would particularly mention Josh who was very professional and ensured the process went well from start to finish.

Fantastic experience: Thank you so much to complete estate agents and especially Josh for all your help and support on securing our home. Very professional and was always able to help answer all our questions!

Fantastic experience: Professional, responsive, and easy to deal with, highly recommended.

Fantastic experience: Excellent service. The best so far

Fantastic experience: They are a good lettings company and had no issues with them.

Fantastic experience: Very friendly and helpful throughout the whole process. Massive thanks to Paige phillips who was very helpful and informative. Making the process straightforward and simply.

Fantastic experience: Terima kasih banyak kepada Josh dan Libby yang telah mengelola penjualan properti kami. Mereka selalu memberi kami informasi terbaru, memastikan semuanya berjalan lancar, menjawab semua pertanyaan, dan meyakinkan saya ketika saya merasa cemas. Mereka membuat prosesnya senyaman mungkin. Terima kasih kepada Haydn yang telah datang dan menilai rumah kami serta mendampingi kami selama prosesnya. Sangat merekomendasikan mereka kepada siapa pun yang ingin menjual rumah mereka. Interaksi kami dengan seluruh tim selalu profesional.

Fantastic experience: having rented through them for three years, i can confidently say their property management service is exceptional. maintenance issues are addressed promptly and communication is always clear.

Fantastic experience: Very professional and hard working team at Complete Estate agents. Libby's friendliness and professionalism was incredible. I would highly recommend.

Fantastic experience: Hats off to Daniel to help me get the letting sorted in 2 days- fastest renting ever...

Negative experience: Don’t use this shower of agents unless you are for them to treat your neighbours with total disrespect. Dreadful unprofessional outfit. AVOID ** And their reply is also incorrect **

Fantastic experience: We had a great experience with Complete Estate Agents in Rugby, particularly with Josh Kildin. He was incredibly responsive throughout the entire process, keeping us informed even about the smallest updates. This level of communication really built our trust and reassured us that everything was being handled professionally and transparently. Highly recommend! - Leonnie & Scott

Fantastic experience: Huge thank you to Libby, not sure we would have purchased our property without her fantastic service throughout, 100% recommended, Libby did everything she could have possibly done and so much more. We really appreciated the world class service Libby provided us.

Fantastic experience: A heartfelt thank you to the team at Complete, and especially to Daniel. After experiencing a fire in our previous flat, we suddenly found ourselves without a place to stay. Daniel showed us a property as soon as we walked into the office and worked quickly to get everything arranged so we could move in this weekend. We're incredibly grateful for the swift turnaround and the support during such a stressful time.

Fantastic experience: Our vendors used Complete for their sale to us, Libby showed us around the property and was extremely helpful throughout the entire process. She is very knowledgable on the Rugby area, and we really felt she went above and beyond for her clients and us too! Thank you Libby!

Fantastic experience: A huge thank you to Josh and Libby who manged the sale of our property. They kept us up to date, made sure things progressed, answered any questions and reassured me when was anxious. They made the process as stress free as possible. Thank you to Haydn for coming out and valuing our home and talking us through the process. Highly recommend them to anyone looking at selling their home. Our interactions with all the team were always professional.

Fantastic experience: Great estate agents, recommend Libby, open, honest and down to earth, kept us well informed from start to finish. 5⭐️

Fantastic experience: During an extremely challenging move they were very supportive and on the ball. Libby was amazing, keeping me up to date with progress, advocating for me and helping me stay positive. Can’t fault them. Thank you.

Negative experience: Absolute waste of time.... unprofessional.... Don't not use....got a message on Monday saying there's a single room available but needed a answer quick because they wouldn't be holding it..as someone like myself who's on disability benefits said I'd notify the council. Sent complete all the info that the council wanted to then be ignored. Id definitely wouldn't be pointing anyone in there direction. I've still got the messages from Brian Williams

Fantastic experience: Purchased a house recently with Complete Estate Agents, Josh was brilliant the whole way through keeping us updated and answering any questions we had. Love our new home, would highly recommend!

Fantastic experience: Always there for us since the beginning A big thanks to libby parratt and the team

Fantastic experience: I had a lovely experience, and my negotiator/agent, Daniel, made every step fast, easy, and seamless.He was available and helpful, In less than a week, I was given a clear lead, and I moved.

Fantastic experience: Over the moon with the service we received from Daniel at Complete Estate Agents. He was very supportive throughout the whole process of finding us a new property to rent. Would highly recommend them if you are looking for a new property. Thanks again!!!

Fantastic experience: After some difficulties in finding letting agents in the area, we came across Complete Lettings. We popped into the branch and Daniel & his manager Gareth were more than helpful, and most importantly made us feel welcome and heard. They booked us in for some viewings a couple of days later, in which Daniel showed us round the properties. He was able to answer every question we had, share knowledge on the area and was a pleasure to talk to. Afterwards, Daniel and Gareth had no hesitation in getting things moving quickly for us, which was hugely appreciated as we are relocating from Scotland suddenly. Again, answered any and every question we had, no matter how little or even silly. If we were to need a letting agent again, we would absolutely return to Complete Letting for their assistance and expertise. Daniel & Gareth are a credit to the Complete team in Rugby. Thank you for everything.

Fantastic experience: Great team of professionals!Been with them few years before now,always helpful and caring!Never had any issues.Recently had to find place where to rent and couldn't be more happy!Gareth and team doing an excellent job since 2015 when i met them for first time,it's a big pleasure to be taken care by them!everything easy,simple and to highest standarts!Great communication,excellent service and always on time with any solution!Keep up great job guys!A+++ Raimond

Fantastic experience: Sold and bought through complete dealt with Haydn very knowledgeable and professional throughout every transaction. The communication was above and beyond what we expected from our agent nothing was too much trouble would highly recommend Haydn and his team again I have recommended Haydn to a close friend of mine and he’s sorting out a property this week

Fantastic experience: Excellent service - the team are prompt in solving any issues that arise and always seem to be one step ahead and anticipates what needs to be done ! Definately recommend

Fantastic experience: From beginning to finalising the letting was a breeze. Daniel Evans was on hand at all times.

Fantastic experience: I found this team to be very fast and efficient.Special thanks to Daniel for being so helpful and answering all my questions very quickly.

Negative experience: No proactivity, leave you as a seller to do all the chasing and leg work and some of the staff are beyond rude. MD is not interested in solving the issues and does not call back when promised. Avoid for sales and lettings and if you don't then be prepared to work harder than they do to get things done! EDIT - see petty response saying when bill settled which it had already been

Fantastic experience: One of the best letting agencies I have ever known. Rachel, Gareth, and all Complete Lettings team members will always put you as a valued customer, their responsiveness is excellent and always be helpful

Fantastic experience: Very supportive throughout and kept us informed all the way through. Very trusting agents too. Looked out for us instead of themselves for sure. I have never had an issue with 247Complete

Fantastic experience: We recently used Complete Agents services and I am very happy with my experience so far. It is a pleasure to liaise with Daniel, he is very helpful and always try to accommodate our needs. Highly recommended!

Fantastic experience: Daniel at Complete was fantastic. Shoutout to the whole team! I was in desperate need to find somewhere suitable quickly. Daniel booked me in for consecutive viewings and accepted me for somewhere suitable within days. Very smooth inventory process too. Many thanks! :)

Positive experience: Great service - and prompt & friendly correspondence

Fantastic experience: You service is good and you have time for everybody.

Fantastic experience: Complete Estate Agents is the best agents I have ever seen. Rachel Colburt and the complete team are very professional with kindness. They are willing to help us all the time and think for us. Wonderful service and wonderful price. we are really lucky to meet with their team. I will come back to them with no hesitate if I come to this area again.

Fantastic experience: Very efficient and reputable agent

Fantastic experience: I highly recommend Complete Estate Agents for anyone looking to buy, sell, or rent a property. Their exceptional service and dedication to their clients are truly commendable. Thank you especially to Gareth, Deniel, and Rachel for their kindness and outstanding support and professionalism.

Fantastic experience: I would highly recommend everyone at Complete Estate Agents. They did a fantastic job of selling my property and also dealing with a family rental

Fantastic experience: Had a great time with Complete Lettings, specifically Daniel - really couldn't ask for better service, he took me through the house we wanted, answered my (somewhat relentless) questions with great detail and cleared everything up for a couple of stressed out first-time renters. Made the experience a lot less stressful knowing I could rely on him to answer any questions I had!

Positive experience: Would definitely recommend Complete lettings, very efficient service, Daniel was really helpful in finding us a place to rent. We were kept up to date at all times of next steps and offered helpful information

Fantastic experience: First time renting and Complete couldn't have helped me more, talked me through everything and made the whole process so smooth, cheers guys.

Fantastic experience: Absolutely recommend Complete Lettings!!! Gareth has been such a star and the whole process has been so smooth. No hassle or issues whatsoever. I 10000% recommend them for a great, stress-free move.

Fantastic experience: Complete, they have handled multiple sells of mine over the years. Like in some businesses sometimes faces may change but the spirit, the attitude and the drive of all the staff within Complete in Teignmouth has been 2nd to none. I cannot recommend their service enough if you’re thinking of selling, or you are looking to buy this is a one stop shop. 10 out of 10 A1 Service

Fantastic experience: Couldn’t ask for more from a letting agent. I’ve been in property for many years and know the difference between a good and a bad agent and I can honestly say that Complete are one of the best. I wouldn’t use anyone else to let my property for me. Thank you

Fantastic experience: Great agent, very knowledgeable of the market and area. Highly recommend

Fantastic experience: Great customer service, extremely helpful and responded to any questions quickly. Very smooth process throughout and would totally recommend Complete Sales and Lettings Rugby

Fantastic experience: Very pleased from start to finish, fantastic and helpful staff I highly recommend

Negative experience: I mention that I have been calling since October to manage to make a booking to see a property. I sent 3 emails and called 4 times. No one answered my emails and on the phone they told me that they would call me when they had the key to that house, which did not happen. I called once in October and 3 times in November. Today when I went to the site, the property is no longer available. I was never given a chance to see the property, which I find unacceptable. Poor customer relations.

Negative experience: Recently had a very bad experience with this state agent. The receptionist on their site was unapologetic and unhelpful. Had booked an appointment for viewing and called prior as i was delayed for the appointment due to roadworks on the way. The receptionist said she would confirm if it can happen or not. There was no call back from her end and she instead left a voicemail which no one can listen while driving. The owner called and similarly was very rude and unhelpful. The people contacting state agents are probably looking for their next dream house so you would expect them to be kind and considerate and welcoming. Having a bad experience left us with no going ahead with this state agent.

Fantastic experience: Absolutely amazing service from Complete Lettings in Rugby. Gareth Morris couldn't have been more helpful. He made renting a house very easy and stress free. I would definitely recommend him and Complete letting for any one looking for a reliable estate agent.

Fantastic experience: I had a great experience renting a house with Complete Lettings. Met Chloe and Gareth, both were always nice and helpful.

Fantastic experience: A really great help in unusual situations, everything sorted out as expected! Thank you!

Negative experience: ABSOLUTELY UNPROFESSIONAL AGENCY! Phone them about house to book a viewing and been told that landlord is fixings something and as soon as it's done they will book viewing for me, no phone call back and just seen house has been rented to somebody else... This is the second time it happened to me with this agency. They saying they will phone you back to book a viewing and then the property is go.

Fantastic experience: We'd rented a house through Complete for seven years, they did their best and I'd never had issues with them. Everything was straightforward and they answer the phone when you need them. Highly recommend.

Negative experience: Absolutely unprofessional, poor customer service. Friday Week ago I call to book viewing, agency confirmed 14:15 today, 11:00 on viewing day they called me to inform that viewing is available 12;45, I did told that it’s short notice and my partner will do viewing at 14:15 as she had email and txt message with viewing confirmation. When my partner arrived she wait 30 minutes nobody came, and nobody bother to even contact her. When she called agency they told her that I did change viewing hour. Poor communication, poor customer service.

Fantastic experience: Recently moved into one of their advertised apartments. Amazing service. I had a tight schedule to maintain due to work but Chloe one of their negotiators was willing to help. She managed to arrange a viewing for me the following day after my enquiry and helped me start my referencing application the same day. Throughout the process she answered all of my emails within a couple of hours, I never had to wait more than a day for a response. Absolutely amazing service!

Fantastic experience: Bought a gorgeous property through Complete (Esther Moulding) back in 2020. Esther was fantastic! Couldn't recommend her and Complete more highly. It's been more than two years and I am still singing her praises. I have also recommended Complete (and Esther) to a friend who is looking to buy in the area.

Fantastic experience: Me and my girlfriend had very good service with them moving into our new home, we dealt with Gareth and he was a great help and a nice guy and the whole process was very quick, would recommend.

Fantastic experience: The “Complete Estate Agents” are very professional and they treat you like a family. I recommended this agency to all my friends and I will do it in the future as well.

Fantastic experience: We bought a house through Complete Estate Agents and would highly recommend them! We worked with Steven who was exemplary and went beyond his way to make sure the house sale was completed on time. We had an absolute nightmare buying process where the Seller, and solicitors on both sides just kept blaming each other due to which we almost pulled out of the sale but once we requested Steven to help us out in this deadlock situation, he ensured all all parties were communicating with each other, even helping out with some tricky planning/council documents and actually did a much better job than the Solicitors who were paid to do all this work. If it were not for him, we would not have bought the property! Throughout the process, we were kept aware of any updates, re-viewings were arranged when requested and all queries answered promptly. We will not hesitate to work with Steven again and can assure anyone they are in the right hands if he's handling your case. 5 stars to Steven/Complete Estate Agents.

Fantastic experience: They were very good at keeping in touch and answering any questions I had. I was very pleased with the efficiency of Gareth in particular. Very professional and easy to contact. Great letting agents. Thankyou!

Fantastic experience: Really good service buying a property with Steven, would definitely recommend

Fantastic experience: Steven Gerrard handled our extremely tricky chain that involved multiple parties and COVID-19! He was an absolute superstar, not only very efficient but also so personable and with a great sense of humour. I’d highly recommend him.

Fantastic experience: My purchase took ages because the previous owner had died so we had to wait for grant of probate, but Esther was amazing throughout the process and did everything she could to speed the process along. Complete removed their advertising board from my house the day after transfer completed (you have to nag some agents for weeks).

Fantastic experience: So thrilled I used Complete to sell my house. The whole process ran smoothly and support was always there throughout. Complete restored my faith in estate agents after a bad experience with a different one. Thank you wonderful Philippa and everyone in the office for all your help.

Fantastic experience: They are a fantastic Estate Agent

Fantastic experience: Great service Steven Gerrard kept me fully informed of progress with my sale and purchase. I was very happy with the service received

Fantastic experience: Steven did a great job in keeping me up to date and rallying around the conveyances for my purchase and sale, it made a real difference.

Fantastic experience: good

Negative experience: They have lot of hidden taxes. Don't trust them....((

Fantastic experience: Esther and the team made the whole experience of buying my first home so simple and easy. I never once had to chase for any updates, they were always available when needed and you genuinely feel like they couldn't do enough for you. Brilliant service!!

Fantastic experience: I would not hesitate to recommend Esther and the team at Complete to help with your house move. They were efficient, approachable and readily available to speak to throughout our first move. Thanks again Complete!

Fantastic experience: Amazing service from Haydn & Esther on selling my house, they sold it within 1 week of marketing when the other 'well known' agent in Rugby couldn't sell it in 3 months. Great work!

Fantastic experience: From taking us to view the house, through a 4.5 year tenancy, to sadly parting company because our new house is let by a different agency, Complete have been wonderful. We have mainly dealt with Gareth and Deb and they’ve both been really friendly and professional during inspections. I will genuinely miss them and I wouldn’t hesitate to rent through them again or recommend them to others.

Fantastic experience: Compete have been marvellous over the four and a bit years we rented from them. They were always courteous and professional. The team in the office are a lovely bunch. It’s just a shame they weren’t the rental agents for our new place. 11/10 would let again.

Fantastic experience: Vicky has been an absolute diamond in helping me find somewhere to rent! always kept me in the loop chased things up for me and helped me feel less stressed would highly recommend! best in rugby

Fantastic experience: Complete we're brillant in selling our house 100% recommend!

Negative experience: Nasty staff and they don't refund you your money.

Fantastic experience: I have used Complete Estate Agents in Rugby to sell my house and I was very impressed with the quality of the brochure and photography produced- it was very professional and I would recommend Brian to anyone. Complete sold my home in a few weeks and the advice & guidance on how to do this was superb. The 'aftercare' which of first I deemed irrelevant when choosing my estate agent was amazing- Julie was not only needed but appreciated. On the whole a very stress free process made easier by knowledge and professionalism.