Acorn Lettings and Sales

Fantastic experience: Super friendly service from everyone at Acorn. Lisa made the lettings process very easy and was more than happy to answer any questions. Can highly recommend!

Fantastic experience: I can’t recommend Danielle at Acorn Lettings highly enough. She has been absolutely fantastic throughout the whole process. Her professionalism, knowledge, and communication have been outstanding, and nothing has ever been too much trouble. You can really tell how much she cares about her clients, and her experience shows in the way she handles everything so efficiently. Danielle has been there every step of the way, always available to answer questions, offer advice, and provide reassurance whenever needed. She made what could have been a stressful experience feel straightforward and hassle-free. If you’re looking for someone who is friendly, reliable, and genuinely dedicated to providing excellent service, Danielle is the person to go to. Thank you for all your hard work and support!

Fantastic experience: I have just used this company for the first time, From viewing to signing the tenancy every thing was very smooth. Our letting agent Lisa has been an absolute legend in helping us with going forward she has gone above and beyond with making everything as fast and easy as possible so a massive thank you to her Would definitely use acorn again in the future

Positive experience: This is my opinion only Rebecca from Acorn Lettings and Sales wasn't very polite to me twice as I was dealing with another lady called Lisa who was very good at her job thanks Lisa for all the help from Andrew Holmes

Positive experience: This lettings agency, has been absolutely brilliant with me. They're always really willing to help. They did a good job of getting the flat decorated, before I viewed it.

Fantastic experience: Very good

Negative experience: Uses a automated system instead of actual people.

Fantastic experience: I moved into my flat a few months ago and yet even now Acorn remain helpful and kind with any issues I've had. Absolutely recommend for any first time renters like myself that have been a bit nervous with getting things started. Super understanding and patient while still being reliable for any issues I've had along the way, couldn't be happier with them.

Fantastic experience: Very happy with the service i recieved from rebecca and the team in securing my rented property

Fantastic experience: A fantastic agent, who has been a bedrock to me. Great staff, friendly service and excellent throughout the 14 years I have used them. If you want a company that cares about you, Rebecca and her team at Acorn are the place to be.

Fantastic experience: It has been an amazing and peaceful two years experience, Acorn lettings and sales is the best agency anyone could asked for, whenever I contact Acorn for any concerns I always get a prompt response and my issue sorted very quickly, I can go on and on about how satisfied I am with their agency, but coming from a lady who has been their tenant since February 2024, I definitely recommend Acorn lettings and sales either rental or sales, my special thanks to Andrea and Jemma and all the amazing beautiful ladies in the office that welcomes me with a beautiful smile, Jane is grateful.... Cheers to Acorn.

Negative experience: I’m disappointed with my experience dealing with this letting agency. The initial viewing was delayed because they said they had forgotten to note it in their diary, which didn’t create a great first impression. When I asked if minor cleaning could be done and some old furniture removed before moving in, I was told that as the new tenant I would need to cover those costs myself. I also asked about having the carpets cleaned prior to the tenancy starting, but they advised that I would have to accept the property “as seen” since I had already viewed it. In my understanding, basic cleanliness and reasonable preparation of a property are standard expectations before a new tenant moves in, so this response was quite surprising. I hope they take feedback like this seriously and improve their service for future tenants.

Fantastic experience: Amazing and lovely ladies who get the job done swiftly and professionally without any bias or discrimination. I was stuck with unpleasant searches for 5 weeks till I found Acorn. Big THANK YOU to every single one of you!

Fantastic experience: Jemma was amazing from the beginning of viewing to the end of my contract with them. Soft spoken and responds to emails promptly. The house was clean, neighbourhood is calm annd peaceful. It was amazing dealing with acorn letting and sales and the landlord as well. Prompt response to issues mostly regarding repairs. Highly recommended

Negative experience: Abysmal service. I was told when booking to view a property that I would receive a call the morning of, to confirm the appointment. No phone call so I called them and had the appointment confirmed. 5 minutes later, they sent a text message to say that actually the property was under application, therefore my viewing was cancelled cancelled, obviously this hadn’t happened in the last 5 minutes. It’s not difficult to let people know that their appointments are cancelled, clearly basic organisation & communication are amiss here. Also they were too lazy to call and make sure I knew the appointment was cancelled, I could’ve easily missed a text message and wasted even more time by still going to the property. I will definitely not be considering any properties let out by Acorn in the future.

Fantastic experience: Michelle was Amazing, everything went smoothly as we were looking for a rental place. We love the place

Fantastic experience: Amazing and fast service from Acorn lovely staff had a lady dealing with our property who was amazing and very lovely, Acorn made things easy and stress free

Fantastic experience: Did an amazing job

Fantastic experience: Jemma was fantastic throughout our tenancy. On time for inspections and always at hand for any questions and queries. Thank you

Fantastic experience: Really appreciate Jemma and her team for all her help getting me a place at short notice.

Fantastic experience: We found our first rent home by Acorn. It was a nice experience with them. Our Agent Jemma was very helpful during the entire journey. Thanks

Fantastic experience: Friendly team ,good service,quick response , i used Acorn Lettings and Sales to buy a house they are helpful. Thank you

Fantastic experience: Recently moved and just started renting with Acorn Lettings and I can genuinely say Danielle, Andrea and the team have been absolutely fantastic. They’ve made the usually very stressful process much easier, their communication has been A* and they’re a very lovely bunch of people. Can’t recommend them enough!

Fantastic experience: Acorn lettings and sales the ladies in the Stockton-on-Tees office were amazing we were finding it very stressful trying to find a suitable property they were with us every step of the way couldn't be more helpful Rachel took us through what we had to do and nothing was a trouble to her thankyou x

Fantastic experience: Staff are very friendly and helpful. Rachel my representative, she has been through my process from the beginning and finally allocated the property which i loved the most. Overall definitely worth approaching for first time renters.

Fantastic experience: A very efficient and friendly service. Danielle was so professional and pleasant making my move very easy. Everything was presented, guided and explained and also prompted at the right way and time.

Fantastic experience: Acorn lettings and sales are a outstanding team of people that work with tenants when having problems. Acorn are here to help peaple FACT. There friendly approach when contacted are out standing . Always there to help tenants with any problems there have with there housing. I rait them 10 ! If it were possible. in my opinion along side many other peaple that rent from acorn just pick up the phone and you will be treated with friendly conversation' acorn for renting property NO 1.

Negative experience: AVOID TO RENT WITH THIS AGENCY AT ALL COSTS!! COWBOY CONTRACTORS LEAVING YOUR HOUSE WORSE THAN WHEN ORIGINALLY MOVED IN!! I have rented off this estate agents for 3 years, The maintenance is absolutely diabolical the worst maintenance service in my 8 year of renting properties! Lost count on the amount of times I have had to ask for a damp proof course to be carried out and for 3 years all I've heard is " open your windows 365 days a year give your wall a wipe it'll be fine".. FINALLY got a damp proof course this week, the cowboy contractors have left me with no Internet as they have had to take the socket off the wall and then put back on resulting in them breaking it and doing a shoddy job, sockets hanging off the walls were they have had the audacity not to sort the matter and dirty food bags left on my bedroom floor for my dog to eat out of when I came back in!! I have young children and dogs and the service that has been provided I wouldn't let a homeless person live in here let alone my family!! Shocking shocking service and I will be taking all of this along with the other problems yet to have been solved over the 3 year to the housing ombudsman. DO NOT rent off of this so called lettings company!!

Fantastic experience: First class service from Acorn Thank you

Fantastic experience: I recently had the pleasure of working with Acorn Lettings and Sales during my search for a rental property and I can't recommend them highly enough. From the very first interaction, their professionalism shone through and the agent was friendly and approachable. The entire process, from viewing properties to signing the tenancy agreement, was handled with efficiency and care. As if their excellent service wasn't enough, I was also surprised and delighted to receive a lovely welcome present after moving in. It was such a thoughtful and unexpected gesture, and it made me feel truly valued as a client. Thank you, Acorn, for making our renting experience so positive! You've definitely earned my highest recommendation.

Fantastic experience: Amazing service as always from Rebecca and her team. Prompt, informative and reliable. Thank you for doing such a great job. Would certainly recommend.

Fantastic experience: Acorn letting have acted as our agent for the most recent addition to the rental fleet for the past six months In that time they have deliverefd a full service.....found a tenant.... on boarded him .... provided ongoing management Of the agents working with us they in my view are joint leaders in respect of the quality of the service provided by their friendly, competent and committed team We are delighted to be able to recommend them

Fantastic experience: Great service from Rebecca and her team especially Jemma who looked after my letting, no hesitation in recommending them.

Fantastic experience: Fantastic service and Communication from Rebecca and the team - big shout out to Jemma helping with a sale and letting for us at moment. 5 star - would recommend Acorn for all your sales and letting needs. Thanks

Fantastic experience: Very lovely people.. Helpful and patient.. I will choose them anytime and I always refer

Fantastic experience: Absolutely fabulous service, from everyone, but Dawn and Jemma in particular. Both really helpful, patient, friendly and professional. Highly recommended. So glad we found Acorn! Thanks everyone.

Fantastic experience: Absolutely the best Agents I’ve rented with since I moved into the UK, Swift with documentations, prompt on maintenance issues and timely follow up with concerns. I’ve already spent more than a year with them and can’t fault them for anything so far. Will definitely recommend.

Fantastic experience: Rebecca and team are very competent and great. Will always remember her words to me “You knows what is best for your family” Will always recommend Acorn letting to anyone. Great service.

Fantastic experience: Good experience with Acorn Lettings Team, especially Jemma Clement who was super helpful from the start to the end of my tenancy. All paperwork went smooth and all the minor issues were resolved in a timely manner. Great service and communication will definitely recommend!

Fantastic experience: I really wanted to leave a review as I think a lot of companies could learn a lot from the way the guys are at Acorn All the staff are unbelievable helpful and friendly! They have helped me find 2 new homes, not just that a new life I will always be grateful for that, thank you for all your hard work 5⭐️from me Ursula x

Fantastic experience: Was renting with acorn and the lanlord decided to sell the house I was in, Rebecca came to my home with the offer of a new home witch I am now settled in and Michelle has been there and done everything for me regarding this new house any repairs or problems they are sorted very fast would never rent with anyone else

Fantastic experience: Mainly dealt with Rachel who couldn't do enough to help

Fantastic experience: Since using Acorn (Nov 22), Rebecca and the team have been brilliant throughout. Alongside your usual day to day, Rebecca and the girls have gave advice, offerred assistance. Managed to organise a full heating refit as quickly as they could (minus temperatures outside). Unfortunately my time in Hartburn had to come to an end. But Rebecca moved quickly to assist in an alternate property(s). Cannot recommend Acorn enough to any one looking for housing in Teesside

Fantastic experience: Flawless process of getting my apartment from them, Always available to help. They're the best I've had dealings with... I recommend them.

Fantastic experience: The best letting agency ! I'm with Acorn for 5years and I never had any problem ! I would like to thank to Jemma,Rebecca and Dawn !

Fantastic experience: 5 star in our book so far. They are quite responsive and straight forward. They also gave us a nice welcome pack. I recommend.

Negative experience: Very poor service and communication! First rang the company to organise a viewing for two flats for sale on 23rd Feb was told the sales team member would call back. The following week I rang back as I had not heard anything, was told they were trying to reach the tenants to organise a viewing this was about a month ago. Still now I haven't heard anything back. Terrible shame

Fantastic experience: This is mu most stress free renting ever. From cheerful and patient staff to excellent customer care service. A big star goes to DAWN, she is really lovely

Fantastic experience: I am so pleased of how Acorn treated us, it was a smooth procedure, they give detail to every little things, they don't just do business, they care for their Clients, I witnessed it 1st hand. I will recommend Acorn to anyone I know.

Fantastic experience: What can I say what a great team Rebecca has at Accorn lettings there all amazing nothing to much for them,we rented a bungalow for my father and they went out of there way to make sure everything was in place for my fathers release from hospital to the bungalow. The service was above and beyond I would highly recommend using Accorn Lettings for your rental needs Keep up the good work Rebecca And thank you all so much

Fantastic experience: As a landlord I could relax knowing that the amazing staff of Acorn lettings were taking care of everything for me in sourcing perfect tenants for my rental property. Brilliant friendly professional service from start to finish! Thank you acorn!

Fantastic experience: I really enjoyed the services of Acorn Lettings. I will call the team ‘The Fantastic Four’ (Rebecca, Dawn, Rachael and Gemma). Their customer service is top notch and the response time to emails is unbelievable. To cap my rental service experience, the team gave me a wonderful and well packaged gift for my patronage.

Fantastic experience: Fantastic company. Friendly approachable staff. Have rented from them for 4 years and only moving as buying. Rebecca and her team are so professional yet so welcoming. Nothing is too much for them. Always there at the end of the phone 24/7 dealing with any emergency quickly and efficiently. Would certainly recommend them

Fantastic experience: Acorn letting agents, led by Rebecca, are awesome team. They manage 6 properties for me in Stockton and they are always on top of things. Any repair work is done quickly, efficiently and at reasonable cost. They are available on the other side of a phone call whenever needed

Fantastic experience: I have just used Acorn lettings as we had to relocate quickly due to my husbands job. Acorn was very helpful, professional, efficient and friendly. I mainly dealt with Andrea who was extremely helpful and went above and beyond to help me be able to move into our new property on time. Andrea understood exactly the type of property that we were looking for and contacted me as soon as she had the perfect listing, which u can happily call home now. I can not speak highly enough of Acorn and in particular Andrea.

Fantastic experience: Excellent all round service. I was in desperate need to get out my previous home due to a nightmare neighbour and they did everything they could to work within my tinescale. Much better than any other estate agents in the teesside area. Would highly recommend.

Fantastic experience: Rebecca is an absolute angel and a huge asset to Acorn lettings. This is the best letting agents we’ve been with by a landslide and we’ve been with a lot (property changed hands about four times) I really hope we continue to stay with Acorn as it’s been such a fantastic service. I would recommend them to anyone. I’ve only really interacted with Rebecca on the team but she is a wonderfully compassionate, intuitive and friendly person who has helped us so much with maintenance issues in a speedy and professional manner.

Fantastic experience: I had been looking for a property to rent for my granddaughter and came across Acorn Lettings. I would give them more stars if I could for the help and support of all the staff especially Michelle. They looked at our complicated application using commonsense and efficiency. Cant recommended them highly enough.

Fantastic experience: Acorn managed my rental for 14 years. Always provided a good service and Rebecca made life easy for me as I was living on the other side of the world. Would recommend Acorn to anyone in a similar position.

Negative experience: We arrived for a scheduled viewing. They did not. My partner called them, they claimed to have no record of the viewing and offered to (re)book the viewing 5 days later. We both work and took time to make the original appointment. Not for us, thank you.

Fantastic experience: Rebecca and the team have been handling our buy to lets for years now and have always been priced very reasonably and on the ball when any issues arise. They've worked hard to find tenants and quick to respond to phone calls and emails. Five stars. Thanks a lot

Fantastic experience: excellent customer service

Positive experience: Very helpful.

Negative experience: Shambolic waste of my time. Left waiting in the cold traveled 10 miles. Got text confirming the appointment replied. And compete no show. Got some story about phone signal. They wouldnt even call to apologize just text. Never again extreme unprofessionalism.

Fantastic experience: If you are looking for a professional , reliable and personable Letting/Estate agent, look no further than Acorn Lettings. Having worked with various different agents in the area for around 15 years I can speak from experience , the service Rebecca and her team deliver exceeds a lot of other agents in the market. I've had the pleasure of working with Rebecca as both landlord and as a property seller. With extensive industry and local knowledge I was reassured through regular communication and updates during the tenant finding process that Acorn provide a conscientious service tailoring the needs of both the landlord and the tenant to ensure good fit for all parties. Following this I utilised the full management package and found this to provide great value for money and peace at mind. When it came to the sale of my property it was evident that this level of meticulous service was consistent across all departments and due to Rebecca's extensive network within the industry my property was sold inside a week and managed through to completion without issue. A friendly and approachable team I could not recommend Acorn enough whether a landlord, property seller or tenant you will not be disappointed and should I every go back into the property market I would not hesitate to engage with Acorn again.

Fantastic experience: Have been with Acorn for 15 happy years, and could not have asked for a better professional service and support over this time from Rebecca and her team, very friendly and always willing to help, so so sad that we have had to move, thank you all so much.

Negative experience: Repairs have been reported since 2020 not only by tenants but also by professional, electrian, gas men, thier own inspector and remortgage professional and when nieboughs ring because repairs are affecting them they lie saying they didn't know? Absolutely disgusting

Fantastic experience: Dawn very helpful and informative

Fantastic experience: Goid service went out there way to help me get a propatie very helpful

Negative experience: I was really interested in a property but couldn't view because they were waiting for the keys. Was reassured I'd be called once they got them so they could show me round. Next thing I see a few days later the property was "Let Agreed" Shocking

Fantastic experience: Was really good when it came to helping sort out our first home and we are so happy with our home thank you staff was very nice and helpful and held our hand all the way through the proses and went out of their way for us thank you the only down fall was open times due to working 8:30 - 4-30 Monday to Friday we had to put holidays in at work to make the time before they shut but was worth it in the end thank you again

Fantastic experience: Rebecca and her team are really friendly and deal efficiently with all issues and requests. Recently sold my house with them before it even went on the open market. Great service and upfront with all costs. Would highly recommend.

Fantastic experience: Yes I have they are brilliant

Fantastic experience: Very friendly and helpful place

Positive experience: I've been with Acorn many many years now and I recently had a problem that they actually sorted! The staff are lovely and talkative and they come out to check the house every 6 months. They usually write everything down but do nothing. Lol But with my recent issue they were swift and had it all sorted within a week. They aren't all bad. :')

Fantastic experience: Rented a property from Acorn lettings for nearly 2 years and very happy with the service they provide. Rebecca and the team are very helpful , and quick to resolve any issues.

Fantastic experience: Two words: Honest & Reliable. The team at Acorn went way of their way to help me and provided an excellent service. Fantastic attention to detail and will be a customer for life. Thank you!

Fantastic experience: Rebecca and her team do the most amazing job. I have several properties in the Stockton area and Rebecca has found great tenants for 3 of them in a short space of time recently. The service is impeccable. The attention to detail is spot on and all this great work at a very good price. Would recommend Rebecca, Dawn and all the team.

Fantastic experience: i'm an inexperienced landlord and Rebecca at Acorn is my go to when I need advice, she always keeps me up to date with legislation and has helped me numerous times in sorting out tenancy issues, I don't know what I would have done without her.

Fantastic experience: Amazing customer service from everyone! Couldn’t thank them enough for everything they have done for me ! Not to mention a gorgeous new home box full of goodies!

Fantastic experience: Rebecca and staff are amazing! Great service

Fantastic experience: Excellent service

Fantastic experience: Brilliant service , very helpful would highly recommend

Fantastic experience: Rented with acorn lettings at two separate properties and any issues were rectified quickly and efficiently. I would highly recommend renting through this agent as it's a quality service all the time. Thanks rebecca and team

Fantastic experience: I am a landlord with a number of properties in and around the Stockton area, I have used Acorn Lettings for a number of years now and have found their service to be exemplary, Unlike the main stream rip off merchants who exploit their customers financially for the bare minimum of effort Rebecca and the team go above and beyond the service one would expect for a very reasonable fee. I would fully recommend Acorn Lettings and Sales.

Fantastic experience: After been called a boomerang tenant I thought I must leave a review at the outstanding work the team did to help me in such a tough time. Not once but twice have they helped me out when times were difficult. Arranging accommodation at the drop of a hat and with in a day or two. I would highly recommend this reputable company to the fullest extent but also want to say thank you and hopefully now I will stick you for long long time.

Fantastic experience: Rented for nearly 8yrs with Acorn, I would highly recommend this company as they are professional and friendly. They look after the tennent not just the property.

Fantastic experience: Rebecca is amazing, excellent customer service that excells the five stars. I can't thank you enough, a wonderful lady who I can't recommend high enough.

Fantastic experience: Rebecca and team have looked after my property for the last 14 years. Amazing service and definitely go above and beyond!

Fantastic experience: Excellent service Rebecca and her team fell over themselves to find me the right property five stars

Fantastic experience: Great estate agent