Tom Wills - Personal Property Agents

9 Bar Terrace, TR11 4BP, Falmouth

Tom Wills Property is a distinguished personal property agency based in Falmouth, Cornwall, redefining the residential sales experience through a commitment to personalized, one-to-one service. Establishing a fresh alternative to traditional estate agencies, Tom Wills combines deep local market knowledge with a meticulous, transparent approach to buying and selling homes across Falmouth, Penryn, Truro, and the picturesque South Coast down to the Lizard Peninsula.

Unlike high-volume chains, Tom Wills ensures absolute continuity, acting as your single point of contact from the initial valuation through to completion. This model eliminates the confusion of passing between junior staff, allowing for a relationship built on mutual trust, diligence, and honest communication. Clients benefit from bespoke advice on preparing their properties, realistic market appraisals, and professional negotiation strategies designed to secure the best possible price while overcoming buyer reservations.

The agency leverages modern technology to maximize exposure, utilizing high-quality photography, floor plans, and drone footage to create compelling marketing materials. Properties are prominently featured on major portals such as Rightmove and Zoopla, alongside specialized social media campaigns on Facebook and Instagram. Whether marketing a contemporary new build in Port Pendennis, a historic period property in Falmouth town center, or a semi-rural retreat in Penryn, the team ensures every home is presented to attract the most suitable purchasers quickly and efficiently.

Tom Wills is widely recognized by clients for their integrity, calm demeanor, and proactive sales progression. By maintaining open lines of communication with solicitors on both sides of the transaction, the agency ensures that legal processes are handled with care, reducing stress for sellers and buyers alike. For those seeking a refreshing, affordable, and highly professional estate agent who genuinely cares about the outcome, Tom Wills Property offers an award-winning standard of service that puts the client first.

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 9h-13h

Photos of Tom Wills - Personal Property Agents

Tom Wills - Personal Property Agents

Our comment from ImmoNetwork about Tom Wills - Personal Property Agents:

A refreshing personal approach to property

Tom Wills Personal Property Agents offers a distinctive alternative to traditional estate agencies in Falmouth and the surrounding areas. Conceived with a focus on the future of property services, the agency prioritizes a one-to-one experience that combines effective communication with deep local knowledge. Instead of being just another number in a large system, clients work directly with Tom and his core team, ensuring continuity and a level of attention to detail that many find lacking in larger firms. This model allows for a bespoke approach, where the agent truly understands the residential property and the specific needs of the client.

Exceptional local expertise and marketing

One of the most frequently praised aspects of this agency is the profound knowledge of the Falmouth market. Clients consistently highlight that Tom provides honest, realistic valuations based on current market evidence rather than inflated figures to win business. This integrity extends to their marketing strategy, which is described as exceptional. The team utilizes fine photography, drone footage, and well-crafted brochures to showcase properties effectively. Whether handling a unique period terrace or a modern bungalow, they tailor their approach to highlight the home’s best features, often achieving sales quickly and at or above asking price.

Seamless communication and stress-free process

The real-world experience of clients underscores the agency's strength in maintaining clear and proactive communication throughout the buying or selling journey. Reviewers frequently mention that they were kept informed at every stage, never having to chase for updates. This transparency helps to demystify the complex legal and procedural aspects of property transactions. The team is noted for being approachable and patient, offering guidance that goes beyond the basics. Their ability to keep all parties—sellers, buyers, and solicitors—aligned ensures that even complicated chains or challenging sales proceed with minimal stress.

Trusted professional support

Professionalism at Tom Wills is defined by a genuine care for the client’s success. The team is renowned for going above and beyond, often stepping in to resolve issues before they become major obstacles. Clients appreciate that the agents act in their best interests, providing sensible advice and solving problems with empathy. Whether it is a first-time seller feeling nervous or a buyer moving from out of region, the agency builds a relationship based on mutual trust. This dedication to customer satisfaction has resulted in numerous recommendations, with many clients returning for future transactions and actively recommending the service to friends and family.

Tom Wills - Personal Property Agents: Reviews

5/5 (92 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

5,0 out of 5 from 92 reviews

Joanna Williams Published on Google

Fantastic experience: Tom and Ashley were incredibly helpful throughout our house sale. From start to finish, they were professional and approachable, keeping us informed every step of the way. Their communication was excellent, and they were always available to answer questions, provide updates and help move things forward when needed. We would highly recommend them to anyone looking to sell a property.

Katie Lusby Published on Google

Fantastic experience: Had a very positive experience buying a property from Tom Wills - really smooth, efficient and friendly service!

Justine Read Published on Google

Fantastic experience: Ashley and Tom have been great from start to finish in the process of both selling our house and finding us the perfect new home. We really recommend them to anyone looking to sell or buy, being very efficient and reliable people with clear helpful advice.

Dave Stephens Published on Google

Fantastic experience: Tom and Ashley were fantastic, helping us to find what we wanted in Falmouth. Moving to Cornwall from outside the region, we really appreciated their local knowledge, personalised advice and highly professional service - and they cared about getting it right for us.

Chanelle James Published on Google

Fantastic experience: If you want to get your house sold, get Tom. What must have been some of the most stressful months of my life. Tom kept things in motion when all I could do was scream. He is an absolute star. I would ask him to sell my house again in a heartbeat. Maybe I’ll give it a few years first.

Oliver M Published on Google

Fantastic experience: Exceptional service and highly recommend. We dealt with Tom Wills directly when we bought our property which was a seamless and transparent process. Five years later we commissioned Tom to then help us sell which was again seamless and efficient - two viewings and two offers straight off the bat above our asking price.

Michaela Martin Published on Google

Fantastic experience: Tom abs Ashley went above and beyond to make our experience as stress free as possible Keeping us in the loop at all times and they were professional and efficient through out Thank you

Polly Lovell Published on Google

Fantastic experience: I loved working with Tom Wills Estate Agent in Falmouth. Communication via WhatsApp was easy and seamless, and we felt fully informed throughout the entire process. Tom was proactive in moving things along and kept us updated at every stage, which made everything feel very smooth and stress-free. He is clearly very knowledgeable about the local area and created a strong, well thought out marketing package that really showcased the property. Overall, I felt listened to, supported, and well informed throughout. I would definitely recommend this estate agent.

Julie Cunningham Published on Google

Fantastic experience: I found Tom and Ashleigh to be professional, knowledge and understanding. They took time to support and explain processes that my solicitor didn't and were on top of everything at every turn. I had a strong sense of their clients being at the forefront of their work ethic and if I ever sell my beautiful new home, which I do not intend to do, I would go the them. Thank you

Jasper Reid Published on Google

Fantastic experience: I have been part of many property transactions in the UK and internationally and I must say that Tom and his team are as good as anyone firm I have come across. Super professional, intelligent and able to solve problems in a sensible and human way. I cannot recommend them enough. Jasper Reid

David Peak Published on Google

Fantastic experience: Very pleased with the service offered by Tom Wills estate agents. Both Tom and Anna were very patient at every stage. The photos and presentation of our house were superb. Unlike many agents, Tom took the trouble to follow up viewings and learn more about what buyers were looking for.

Stephen Pratt Published on Google

Fantastic experience: Tom and his team have been brilliant; truly excellent. Our buying experience could not have been better. When the sale of my property was stalling, Tom was immediately on the phone to the estate agent who was dealing with the sale, and my solicitor, and the same was true of my partner's property, all without prompting. He and Anna have been lightening fast with communications with us and all parties involved with the sale of our homes and the purchase of one which we are now moved into. I could go on, but suffice to say, we could not have wished for a more friendly, professional and helpful agent and we wish him and his brilliant team the very best for their future business. We cannot recommend them highly enough!

Madeline Marchand Published on Google

Fantastic experience: Tom and his team were totally professional, excellent at communication and soothed ruffle feathers during this somewhat complicated process. As estate agents ourselves we know what a difficult job it is, and we can not recommend Tom more.

Myo T Published on Google

Fantastic experience: I’m so delighted with the purchase of my new house. Thank you to Tom, Anna and Ashley who have been brilliant throughout. Quick to respond to any questions; maintaining communications between all parties and making it a stress free experience. True professionals with a personal touch. I would thoroughly recommend their services.

Simon Leadbeater Published on Google

Fantastic experience: Very professinal service. Tom doesn't just open the door and point poeple in, he actively sells the house. Everything explained from start to finnish. Highly recomend Tom and the team.

Jane Black Published on Google

Fantastic experience: Tom is brilliant! I've bought and sold a number of houses in my time and this is the best selling experience I've had. I had what many might consider a unique property to sell and Tom went about the sale professionally, efficiently and with real empathy for the age and complexities of the buildings and grounds. His approach is both informed and realistic and his advice not to be ignored. The difference it makes to have one person who knows everything consistently dealing with your property cannot be underestimated. On the few occasions when Tom could not undertake viewings, Anna and Ashley were wonderful, too.

Alistair Marriott Published on Google

Fantastic experience: Tom helped sell our house in Falmouth. From start to finish, he was exceptional at communicating, setting realistic expectations, and paying close attention to detail. I can’t recommend Tom highly enough over the larger estate agents in Falmouth. Cheers, Tom!

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thanks for taking the time to write review Alistair. Hopefully we can help you again one day.

Voni Tilley Published on Google

Fantastic experience: Five-Star Experience with Tom and Anna As a first-time seller, I was incredibly nervous about the whole process, but Tom made everything feel so much easier. He looked after me exceptionally well from start to finish, always going above and beyond to make sure I felt supported. I never once felt uncomfortable asking questions — Tom was patient, reassuring, and always gave clear, informative answers. Both Tom and Anna were fantastic throughout, and their professionalism and kindness made a huge difference during what could have been a very stressful time. I felt fully informed right to the very end. I would absolutely recommend Tom and Anna to anyone looking for an estate agent who genuinely cares and delivers outstanding service.

Tim Jamieson Published on Google

Fantastic experience: As the buyer of a property in Falmouth, we found the whole team at Tom Wills to be easily contactable, approachable and always able to answer our questions, making the purchase as stress free as possible particularly when we were moving from London to Cornwall, which from a distance could have been a very different story. Thank you!

Joff Lock Published on Google

Fantastic experience: I couldn't speak more highly of Tom and Anna. If I could give Tom a 6 * rating I would. His approach is efficient, personable, and careful. He clearly understands what feels stressful as a buyer/vendor and makes the whole process run as smoothly as possible through excellent communication, attention to detail and reassurance. I couldn't fault Tom Wills.

J C Published on Google

Fantastic experience: We still remember when Tom said 'have you looked at XXX?', after listening to our wish list. It was a property we had overlooked at first glance but Tom encouraged us to go and see and he was right, it is perfect for us. Tom and Anna were amazing in helping us both buy and sell our properties. They were responsive, friendly and professional at all times; kept everyone informed which helped us all stay calm even when deadlines got tight. Thank you!

STEPHEN TINSLEY Published on Google

Fantastic experience: Although Tom was working for the other side (The Seller) we could not fault his and his staff's interaction, communication and coordination between all parties from viewing to completion. Discreet and professional at all times, a pleasure to deal with and we would have no hesitation in recommending his services to either a seller or buyer in the Falmouth area.

Josie Mitchell Published on Google

Fantastic experience: From beginning to end Tom and Anna brought care and attention to the sale of my home, The photos were great, the communication excellent, throughout the process is felt reassuring to know that they had everything in hand. My house was only on the market for 1week before it sold, at a challenging time for house sales in Cornwall. I put at least some of that down to their professional yet personal approach. Thanks guys, ive been recommending you left, right and centre since completing the sale!

Veronica F Published on Google

Fantastic experience: I decided to trust the sale of my property with Tom Wills for two main reasons: he suggested a realistic sales price and he guaranteed personal customer service from either him or his colleague Anna. In my experience choosing an estate agent to help you buy or sell your home, the most important factors are integrity, local knowledge/experience, and outstanding customer service. Tom and Anna delivered on all three.

Nick Bullen Published on Google

Fantastic experience: Tom Wills and his team provided an excellent service in the recent sale of our house in Falmouth. Tom acted for us when we bought the house 16 years ago and he did a great job then too. He has great knowledge of the housing stock and the local market conditions. We always felt we got great advice from him some of which was not in his best interests. We have no hesitation in recommending Tom and would definitely use him again in the future.

Martin Geissler Published on Google

Fantastic experience: We recently purchased our new home with the help of Tom Wills, and we couldn’t be happier with the experience. From the very beginning, he and his team were professional, responsive, and transparent from the start. Tom guided us through every step, answered all our questions promptly, and made what could have been a stressful experience feel smooth and straightforward. We felt well-informed from start to finish—and we absolutely love our new home. Highly recommend Tom and his team to anyone looking for a reliable and dedicated property agent!

Neil Published on Google

Fantastic experience: Tom and Anna were brilliant from the start, right up to completion date. The sales brochure and drone footage was swiftly organised, viewings were conducted with ease and the communication between us, and the solicitor was reassuring and concise . Tom was informative without being overbearing, helping us understand how the market was evolving, and due to the emotional circumstances of the house, Tom and Anna treated the situation with care and great respect. I will definitely use Tom Wills estate agent again. Thank you

James Williams Published on Google

Fantastic experience: We recently purchased a house through Tom and we couldn’t be happier with the service we received. Buying and selling houses is incredibly stressful but Tom ensured this was very straight forward and stress free. Tom was prompt, efficient and his communication was exceptional. If you are buying a house through Tom, you will have a fantastic experience. When we one day sell our house, we would have no hesitation in selling through Tom. Thanks very much.

Andrew Paterson Published on Google

Fantastic experience: Really great service - highly recommended! We have used Toms advice twice now.

Gail Muller Published on Google

Fantastic experience: I have just sold my house in Falmouth and I couldn't be more delighted with the brilliant work of Tom Wills and Anna in making the process so positive. I had lived in the house for 12+ years and Tom was the vendors' agent when I originally bought it. It's testament to how impressed I was then with his excellent knowledge, calm and helpful demeanour, insights and integrity that he was my first choice to contact when it came time to move on again. Anna is equally brilliant; friendly, super smart and really efficient. Between them they're a dynamite team that I felt I could 100% trust to guide me through what can be such a stressful time. Can't thank them enough, and hugely recommend them.

Richard Benoy Published on Google

Fantastic experience: We have just completed on our apartment in Falmouth after nearly 8 months. Our buyer had bumps along the way but each time, Tom was on the phone, the voice of reason, a pleasant reassuring chat and we never lost hope and finally all came good. We hardly spoke to our solicitor Ed from Nalders because Tom took control and was pushing on our behalf to keep things moving. Tom and Anna, thank you for making a stressful process, almost stress free. In a strange way, we are going to miss you :-) Best wishes to you both.

Michael Williamson Published on Google

Fantastic experience: Very thorough and kept us updated every step of the way through a pretty drawn out purchase (none of which was their fault!). Would highly recommend going with Tom and Anna for your next house purchase or sale.

Glenn Welberry Published on Google

Fantastic experience: Second time using Tom Wills, first time was buying, second time was selling. Good personal service, and you always feel well looked after which, gives you great confidence. Definitely recommend

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

So glad you are pleased with the service Glen. Great communication all round. Thank you

Jessica Rule Published on Google

Fantastic experience: We recently sold our property through Tom Wills Estage Agents and couldn’t be happier with the service. Tom and Anna were both fantastic, professional, approachable, and always quick to respond to any questions we had. They made the whole process smooth and stress-free, keeping us updated at every stage. We’re really grateful for their support and would highly recommend them to anyone looking to sell in Cornwall.

Tom Jay Published on Google

Fantastic experience: We recently sold our house with Tom and his colleague Anna, they were fantastic from start to finish. Excellent communication with great advice which made the whole process run smoothly. Thanks again to you both.

Allison Holland Published on Google

Fantastic experience: We have just bought a house via Tom Wills Property and can absolutely recommend them. They were extremely helpful, professional and willing to effectively communicate with our seller when the solicitors were a bit slow at correspondance. Would recommend 100%.

Tim McCabe Published on Google

Fantastic experience: Excellent service and went the extra mile to ensure everything was completed as it should be.

Lucy Penn Published on Google

Fantastic experience: This is the second time that Tom has acted on our behalf . We waited until he had space after being very busy last Summer , and were delighted with that decision . He is honest, excellent at communication , realistic , proactive and organised . He and Anna provide the best service available in the Falmouth area . I am very happy to recommend . Thankyou Tom!

Jonathan Robinson Published on Google

Fantastic experience: Very good communication, nice to deal with, would definitely recommend

Mark Lewis Published on Google

Fantastic experience: Tom did us proud selling a very problematic flat which had been on the market with several other agents before. He was chosen because he inspired confidence in his market knowledge and his personal attention to detail.ML

Sally Simmons Published on Google

Fantastic experience: Tom and Anna have been totally fantastic. The personal touch with an independent estate agent is invaluable. They have been totally professional and have gone above and beyond to make our sale and purchase happen even during some frustrating times. They kept us informed and reassured at all times and we are grateful for their patience and perseverance. We would highly recommend Tom Wills Personal Property Agents. Thank you for your care and support. Sally and David

Mike & Victoria Davies Published on Google

Fantastic experience: Tom was excellent throughout our new house purchase. His professionalism, dedication, and clear communication made the process smooth and stress-free. Tom's expertise and support were invaluable, and he always went the extra mile to ensure we were informed and comfortable. Thank you Tom!

Benjamin Barton Published on Google

Fantastic experience: Tom is an excellent agent. He helped me to sell my home and to ensure completion during a tricky time in my life. I strongly recommend him.

paula nankivell Published on Google

Fantastic experience: Highly recommend Tom, went above and beyond, very helpful with a more complicated sale. Kept us upto date throughout the process. Great local knowledge. Outstanding 5 star service.

Pamela Canham Published on Google

Fantastic experience: After various visits from local Estste Agents to value our detached four bedroom house we decided on Tom Will’s Estate Agency. Tom was experienced knowledgeable and enthusiastic. He went to great lengths to sale our house and was always available to talk too. In fact he went beyond helping us with other issues we had. The house is now sold and we are genuinely grateful for his help. We highly recommend Tom Wills to sell your house.

Charles Carrick Published on Google

Fantastic experience: If you’re looking at these reviews trying to figure out which estate agent to go with, then look no further, Tom Wills is the absolute right choice. We sold our house with Tom and can wholeheartedly say he deserves 5 stars. From the beginning he gave honest and knowledgeable advice, and throughout the process his professionalism and integrity made it clear that he cared and that we were more than just a number. Our sale had some quirks to it, but Tom's excellent communication with us and the buyer ensured it went smoothly. We never had to chase for any information or action, it was always prompt and impeccable. He went beyond expectations throughout. Highly recommend Tom.

jeremy whitaker Published on Google

Fantastic experience: Personal service with integrity We were delighted with the service that Tom offered and would highly recommend him. He was extremely professional and managed our sale effectively at all stages of the process. Communication with us throughout was polite and efficient and we never had to chase up on progress. If you want a genuinely personal level of service then Tom provides just that.

Kevin Whitmarsh Published on Google

Fantastic experience: Excellent personalised service Kept us informed all the way and navigated between ourselves and the buyer with great professional dexterity. A pleasure to work with Also post completion remained engaged to help tidy up loose ends which helped a lot

Marc Titford Published on Google

Fantastic experience: Not being from Falmouth it was difficult to know who to instruct but Tom has been outstanding since day one. Previously my experiences with Estate Agents have helped to form a very low opinion of them however Tom has turned this around with his professional and approachable attitude, enthusiasm and ability to support and find solutions. Basically he’s the one you should be instructing all day long. No regrets…

Karen Draper Published on Google

Fantastic experience: I cannot recommend Tom highly enough, he is a breath of fresh air in the estate agent market. We bought through Tom and he shone above and beyond the other agents in the chain. He also kept me updated (and sane) through the whole process. A very likeable, honest person. 100% recommend.

ella kite Published on Google

Fantastic experience: Tom is very efficient and honest - a refreshing estate agent to work with. He goes above and beyond to aid you in selling your house and is very personable, which makes the whole process a lot easier. I really felt my house was in the best of hands and will definitely be working with him again.

Katie Lowe Published on Google

Fantastic experience: We viewed a number of properties with Tom and his team, who were incredibly easy going, refreshingly honest and transparent. When we purchased our house Tom was efficient, thorough and always on hand to offer support and advice.

Guy B Published on Google

Fantastic experience: Very good maritime museum, excellent venue with a lot to see and do for families as well as a great cafe.

Jane Stephens Published on Google

Fantastic experience: Tom was honest and professional throughout, ensuring as a buyer we were informed and often chasing the vendor to speed up the process. Many thanks

Marian Saunders Published on Google

Fantastic experience: Having bought and sold quite a few houses over the years through various estate agents large and small, dealing with Tom was like a breath of fresh air. We were very pleased with the marketing strategy for our house and all the materials produced online and in hard copy - the use of a drone was particularly effective for our property. Once the house was on the market, Tom was great at communicating and negotiating. With previous sales, it always felt like the agent switched from working for us to working for the purchasers. This wasn't the case at all with Tom. Very pleased with the whole process and recommend him wholeheartedly.

Hannah Amos Published on Google

Fantastic experience: Tom is fantastic - his patience, perseverance and professionalism made selling my home much less painful than I thought it would be. He is kind, understanding and fights to get his clients the best offers. I would recommend him in a heartbeat. Thank you Tom.

Teresa. Harrison Published on Google

Fantastic experience: We have recently bought a house through Tom which all went very smoothly. Tom is extremely professional, but adds a human touch to the process unlike some other agents. He is pragmatic and helpful and a delight to work with. We would definitely recommend him.

Jo Kelly Published on Google

Fantastic experience: We have have used Tom Wills for both buying and selling properties in Falmouth. Tom is very genuine and provides a professional, knowledgeable and friendly service. We would highly recommend Tom Wills property services

Will Leggett Published on Google

Fantastic experience: Quite simply, Tom’s knowledge of the industry and the local market is second to none. He was instrumental in marketing and selling our house at an astonishingly rapid pace, without which we would not have been able to offer on and successfully complete the purchase our dream property. Hassle free and professional at every level we would not hesitate to recommend his services.

abigail harding Published on Google

Fantastic experience: We recently bought a house through Tom Wills Property and found the process to be friendly, stress free and consummately professional. As a first time buyer, Tom was always happy to take time to explain things to me about the process and occasionally offered solid advice. He maintained regular contact with and oversaw communication between both solicitors to keep things ticking along which I found very reassuring. We completely trusted his judgement even as the seller’s lister and now have a beautiful home. We would recommend him every time.

Digby Published on Google

Fantastic experience: We bought a property being sold by Tom a few years ago, mid pandemic, and had no hesitation in seeking him out when the time came to sell. He's extremely well-versed in the local market and gives an honest steer, which we really appreciate. Communications are excellent and we had no problem getting in touch on the rare occasions we needed to. He stayed on top of both our purchase and sale, pre-empting potential issues and dealing with them quickly, all the while keeping us informed and making each transaction painless and seamless.

Emily Vivas Published on Google

Fantastic experience: A big thanks to Tom for selling the house so quickly and smoothly. Tom was a word-of- mouth recommendation from a few Falmouth people and I can now highly recommend him myself.

Kirsty Alexander Published on Google

Fantastic experience: After a couple of not so great experiences with other estate agents, I had lost the love of trying to find out first home. However, Tom was great - super knowledgeable, practical and personable. He doesn’t want to waste anyone’s time so is incredibly helpful whenever he can be - saving time, money and unnecessary stress! We’re so happy to be in our new home and can’t recommend Tom highly enough for his help with this.

Adam Redfern Published on Google

Fantastic experience: Very impressed with Tom's service. Extremely helpful, none of the usual sales pitch type speak, just a good honest bloke. Highly Recommend.

Karen Hastings Published on Google

Fantastic experience: I would definitely recommend Tom Wills Property Agents to anyone thinking of selling or buying. He has recently sold a property for us and his approach was highly professional at all times. He always kept us informed of progress and he replied to any questions promptly and ensured that the sale went through smoothly. He has expert knowledge of the housing market and the local area. Would not hesitate to use him again.

Bethan Michael-Fox Published on Google

Fantastic experience: We bought our house via Tom when he worked for another estate agent back in 2015/16 and then sold it with Tom at his own estate agency this year. Tom's set up is great as he has so much local knowledge, knows lots of useful people, grasps how the local market works, is a great communicator and is very 'on the ball'. We had a much better experience working with Tom one-to-one than past experiences working with bigger estate agents, so we thoroughly recommend Tom especially if you're looking for great communication, lots of local knowledge, friendly, & professional support with selling/buying. Our sale as a little complex and took some time, but whether it was 'good' news or 'bad', Tom communicated quickly, efficiently and with a good understanding of how emotional house sales can be! Cheers Tom - your work is much appreciated! If we ever find ourselves in a position to be selling again, we'd choose Tom Wills for sure.

Dave B Published on Google

Fantastic experience: Tom was fantastic. Really understood the house and its features to be able to sell it well. Found us the perfect buyer and completed fairly quickly. Thanks again.

daisy-may green Published on Google

Fantastic experience: Tom was recommended to us and I throughly recommended him again! Tom was so understanding and helpful with our situation, knew exactly what we wanted to achieve and found us a buyer SO quickly. Our sale went through with ease and all along we had great advice and support from Tom. We were new to selling and we really wanted to find someone we felt we could trust and who would have our best interests at heart, Tom was so helpful and knowledgeable throughout the process. If you want an estate agent who really works for you then instruct Tom! His marketing was fantastic!!

Mat Arney Published on Google

Fantastic experience: We couldn’t have had a better estate agent market and sell our home. Tom is an exceptional professional with both formidable experience and market knowledge, and great interpersonal skills. He personally oversaw each stage, from valuation through the marketing, negotiations, and final stages of the sale. He was completely transparent throughout, explained everything, offered sound counsel and communicated excellently throughout. He comes highly recommended.

Vanessa Published on Google

Fantastic experience: Tom was super efficient and helpful all the way through the sale of our property. He gave us weekly updates and made sure everything progressed as smoothly as possible. Really pleased, thank you Tom!

Ellie Stacey Published on Google

Fantastic experience: From start to finish, the service from Tom Wills was excellent. There was a rapid response to our query, with the property on the market within 48 hours. Thereafter, the attention to detail was first rate, and Tom played a big role in getting the fine details of our sale sorted out. I thoroughly recommend this company.

Nicholas Ruddock Published on Google

Fantastic experience: Tom was brilliant to work with. Great communication and professionalism in all areas. Thanks Tom

Sam Brettell Published on Google

Fantastic experience: Could not recommend Tom Wills enough. In what proved to be a tricky transaction, Tom was efficient and proactive in trying to find solutions and resolve issues. Fantastic estate agency experience.

Siobhan Published on Google

Fantastic experience: Buying through Tom Wills was a stress free experience. He was honest, organised and helpful every step of the way. He also has the nicest house listings in Falmouth so if you are looking to buy in the area sign up to his mailing list!

Zoe Chambers Published on Google

Fantastic experience: We have recently just sold our house with Tom Wills who made it stress free! Tom's approach to the marketing and valuation of our property was perfect, the photos and brochure were clear and looked beautiful. Communication was excellent, Tom always kept us fully informed and we never had to chase him up as he had already done it for us. We loved the personal property agent approach as Tom knew all about our house and circumstances, this ensured continuity throughout the sale. We would happily recommend Tom Wills - Personal Property Agents.

Ahoy There Published on Google

Fantastic experience: There’s a credibility about Tom that engenders confidence whether you are a seller or a buyer (and I have been both) which is what you want when selling a property. Tom is highly experienced, has expert knowledge of the market, and his valuation was the one I trusted most (neither the highest nor the lowest) and turned out to be spot on. He is a pleasure to work with – professional, courteous to all parties, communicative, and his brochure was outstanding. I would not hesitate to recommend Tom Wills.

office Cornwall Passenger Services Limited Published on Google

Fantastic experience: We couldn’t have been more happy with Toms service. Professional, Personable and always Polite, Tom made the whole process as pain free as any house move could be. We aren’t looking to move any time soon but as and when we do, we will not hesitate to use Toms company.Thanks Tom.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you so much for the feedback Gary. Enjoy your new home.

peter cattermole Published on Google

Fantastic experience: Tom Wills Property was the sellers’ agent for a property I recently bought. He was invariably polite and helpful to me as buyer, keeping me informed of the sellers’ requirements and deadlines and also of the progress in the conduct of the sale that my own solicitors had made or had still to make. This enabled me to have a clearer picture of the timetable of events than I might otherwise have had. I strongly recommend Tom Wills Property to any prospective seller and also consider any buyer fortunate who finds himself/herself dealing with him as a seller’s agent.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Peter. Extremely satisfying to hear. Enjoy your new home

Lauren Stephens Published on Google

Fantastic experience: Selling & buying property in todays market is an absolute minefield but Tom went above and beyond to mitigate any potential bumps in the road. Great service from start to finish - Got us into our forever home with minimal issues, we couldn’t have asked for more.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Lauren. I’m so glad we all managed your sale and purchase to link in, tricky to do in current times. It takes cooperation and communication from all parties. Congratulations

AGG Norwich Published on Google

Fantastic experience: Excellent, personal and professional service from Tom who clearly knows the local market very well. We accepted an offer within two weeks of putting the property on the market and completed the sale eight weeks later. Everything was handled very efficiently throughout the process.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you for your kind comments Alastair. It was a delight to act for you.

Leo Standing Published on Google

Fantastic experience: I can’t recommend Tom Wills enough. We have just sold our home through him and there is no doubt that he would be the only agent we’d consider in the future. From the outset he displayed impeccable professionalism and knowledge of the local property market. The care and attention into every detail, especially photos and marketing, was impressive. We achieved the desired price very quickly and Tom managed a lengthy ‘sale agreed’ period excellently, always keeping our buyer, and us, fully informed of the current situation. I truly believe the knowledge, professionalism and service Tom offers is unique and we won’t hesitate to use him again in the future should we need to. Many thanks Tom.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Leo

Melissa Mercer Published on Google

Fantastic experience: Tom has dealt with the last few properties we've bought and sold and we would never look anywhere else. Honest, genuine, knows the market inside out and well regarded by everyone. You always feel valued as a client and he always does his best for you. We would always recommend Tom to anyone looking for an agent to represent their property.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Melissa

Richard McCardle Published on Google

Fantastic experience: Tom's communication and service is excellent. I'd highly recommend, best estate agent I've dealt with.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Glad to be of help Richard

Nick Archer Published on Google

Fantastic experience: Tom was the Agent for the people we bought our new house from but we had to comment on how helpful, efficient, "on it" and communicative he was throughout the whole (at times stressful) process. We would only use Tom to sell our house for us should we ever decide to move on and we highly recommend him!

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thanks Nick and for the Sushi!

IAN GLENDENNING Published on Google

Fantastic experience: HIGHLY RECOMMEND TOM We bought our house in Constantine through Tom. Our move was not a simple one, it was a difficult chain with many hurdles to overcome (no fault of Tom’s). Tom’s service went above and beyond, often doing the work of other agents (and legals) in the chain in order to get us all over the line. Tom’s communication is impeccable, and it helps that he’s also a very nice chap. Ian & Jo

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Ian and Jo. I hope you are now settled in

Nikki Wood Published on Google

Fantastic experience: Tom did a great job marketing our house and found us a buyer really quickly. We wanted to stay in the local area and there was very little available in our price bracket. Tom was proactive and found us a house in a great spot that had not yet come onto the open market. He provided a very professional service and his local knowledge is second to none.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Nikk, I appreciate the comments. I am also glad you managed to stay in the village.

Sarah Humphrey Published on Google

Fantastic experience: I bought an apartment through Tom Wills in March this year. He couldn’t have been more helpful throughout the process and gave me plenty of support and advise so that the sale would go through as quickly as possible. I would whole heartedly recommend his services.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Sarah. Great to hear. Enjoy that stunning apartment.

Lynda Jorgensen Published on Google

Fantastic experience: Would certainly recommend Tom. He is very approachable, professional at all times, down to earth and easy to get on with. Because he is a one man band he has continuity and had all the answers to any queries we had. We would not hesitate to use him again and would always recommend him. Tom you did a great job

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Lynda. I will miss having your family home on my books. I always felt very proud to have it.

Dawn Mccoll Published on Google

Fantastic experience: Would not hesitate to recommend! Fantastic service, great communication and double checks every detail every step of the way. If you want a fabulous service from a local agent Tom’s the man!

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Dawn. Enjoy the new home.

Mark Templer Published on Google

Fantastic experience: We delighted to buy our home through Tom who was helpful and responsive throughout. A consistently top class service - we would thoroughly recommend!

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Mark. Always nice to have these comments from someone in the business. See you around no doubt.

Sally Davis Published on Google

Fantastic experience: We purchased an old cottage for sale in Mylor, Cornwall where Tom represented the family who were selling it as part of a deceased estate. There were multiple people to communicate with and information requested from the family - some of which were living abroad. Tom was extremely helpful and professional throughout the transaction. He assisted with multiple viewings and chasing information and progress, he organised a ladder for us to check the property thoroughly so we did not have to travel miles with one, and always showed an active interest - representing the owners but also being supportive of the buyer’s interests with an independent and fair approach. We would not hesitate in recommending Tom Wills.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Sally. You’ve done such a great job with the improvements so far. I’ll keep an eye out for you when I’m passing.

david hewett Published on Google

Fantastic experience: We would highly recommend and wouldn’t hesitate to use Tom again. It was our first time selling and he made the process very easy, quick and always extremely professional. Communication from Tom from start to finish was excellent and the text messages for appointments are great.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you David. Loved having you as clients. Good luck with the next project.

Doug White Published on Google

Fantastic experience: I’ve never known an estate agent be so involved. Whenever there was an issue Tom was on the case to push for a resolution. Showed huge empathy whilst also stating the facts.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Very nice words Doug, thank you. Enjoy that garden!

David Ryall Published on Google

Fantastic experience: On first pre-commission meeting with Tom we were most impressed with his professional approach, his knowledge of our local market, and his lovely manner. His preparation and subsequent marketing of our property was first class. We highly recommend Tom for anyone in the Falmouth, Mylor, Feock areas seeking an agent with a personal approach and sensible fee structure.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you David. I hope to see you again one day.

paul Fussey Published on Google

Fantastic experience: As a purchaser we found Tom to be incredibly helpful but also honest and open at all times. We had to purchase remotely due to the current covid situation and could not have completed the deal without Tom's professional support. Thanks Tom. Paul

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Paul. Enjoy the property and that lovely outlook.

Julian Weatherill Published on Google

Fantastic experience: Would definitely recommend! Having bought/sold 5 houses over recent years I can honestly say that Tom has been the most helpful and communicative agent I’ve had the pleasure to deal with, plus has a fantastic selection of homes to list. Thanks for all your help Tom, keep up the good work

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Julian. Very nice to hear. We had a few hurdles to cross but we jumped them well.

Lyn Hedges Published on Google

Fantastic experience: We're so glad we chose Tom Wills to sell our property. Within hours of taking fantastic photographs, he'd put the property on Rightmove. Four days later we accepted an offer on it and within two months we'd completed the sale. Tom's service was truly exceptional through every stage of the process.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Lyn. Lovely to read. Enjoy your new home

Sarah Brandwood Published on Google

Fantastic experience: Highly recommend Tom Wills, professional all the way through. Always answered emails and questions quickly. Fantastic all round service.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Sarah

Anna Scott Published on Google

Fantastic experience: Tom is a consummate professional from start to finish. He made the experience of selling our house as painless as possible and his communications were excellent.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Anna. Always a pleasure to deal with such nice clients.

Rob G Published on Google

Fantastic experience: I would highly recommend Tom Wills Personal Property Agents, who has recently helped us purchase our first property. Tom was extremely helpful throughout the process and always easy to get hold of. We will happily use him again in the future.

Tom Wills - Personal Property Agents
Tom Wills - Personal Property Agents

Thank you Rob. It was my pleasure.

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92 Trevethan Rd - TR11 2AX, Falmouth
+441326315000

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