Whitegates Nantwich Estate Agents
Welcome to Whitegates Nantwich Estate Agents, a distinguished member of South Cheshire’s most rapidly expanding and award-winning estate agency network. With over 40 years of experience serving local property owners, we pride ourselves on combining traditional values of integrity and personalized service with the latest technology to ensure a stellar customer experience.
Our highly trained team is dedicated to prioritizing your needs, active property marketing, and providing continuous updates throughout the selling process. We believe that each property deserves a proactive and tailored approach; therefore, every listing is designed to attract a high volume of inquiries via prominent exposure on major property portals such as Rightmove and Zoopla, as well as via social media outreach.
At Whitegates, we offer complimentary property valuations and can guide you through the entire selling process, promising that you won't pay a penny until your sale completes. Whether you are a first-time buyer, a seasoned investor, or simply exploring your options in the property market, our friendly team is here to guide you every step of the way.
If you're considering selling your home or looking to buy in Nantwich, why not get in touch with us today? We invite you to visit our office on Pepper Street, call us, or send us an email. Let’s embark on your property journey together!
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: (closed)
- saturday: 10h-16h
Our comment from ImmoNetwork about Whitegates Nantwich Estate Agents:
Expert Guidance for Buying and Selling
Whitegates Nantwich Estate Agents has established itself as a trusted partner for clients navigating the local property market. The team is widely recognized for its deep knowledge of the area, ensuring that both buyers and sellers receive accurate valuations and informed advice. Whether assisting first-time buyers in finding their perfect home or helping sellers achieve a quick sale at a competitive price, the agents demonstrate a high level of professionalism and dedication. Their approach is characterized by a genuine interest in understanding each client's unique needs, allowing them to tailor their service effectively to different situations.
Proactive Communication and Support
A consistent theme in client feedback is the exceptional communication provided throughout the transaction process. Staff members such as Sarah Payne, Chloe, and Connor are frequently praised for their ability to keep clients informed at every stage, from the initial viewing to final completion. Clients appreciate the proactive nature of the team, who do not wait for issues to arise but actively chase solicitors and manage potential delays to ensure the process remains on track. This diligent oversight provides peace of mind, particularly during complex sales or when dealing with unexpected obstacles.
- Timely updates and clear explanations of each procedural step.
- Proactive liaison with solicitors and other parties to prevent delays.
- Accessible staff who respond quickly to queries via phone or email.
Professionalism and Client Care
The personal touch provided by agents like Luke, James, Emma, and Meg is a standout feature of the agency. Clients frequently mention how these professionals make stressful processes feel manageable and enjoyable. Their courteous and calm demeanor helps build trust, while their willingness to accommodate last-minute viewings or specific client schedules demonstrates a high degree of flexibility. The team is described as non-pushy, respecting the client's time and privacy, which creates a comfortable environment for making significant financial decisions.
Efficient Service and Market Results
Whitegates is noted for its efficiency in securing buyers and closing deals. Many sellers highlight the speed at which properties are marketed and the effectiveness of the team in managing viewings and negotiations. The agency’s commitment to achieving the best possible outcome is evident in their willingness to go the extra mile, such as handling property handovers or providing additional support to elderly sellers. This dedication, combined with reasonable fees and a strong work ethic, has earned the agency numerous recommendations from satisfied customers seeking reliable estate agency services.
Whitegates Nantwich Estate Agents: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 103 reviews
Fantastic experience: I am delighted with the Whitegates Nantwich team, James Owen, Connor Heath, Phil Hartley-Chambers. Brilliant service, nothing too much trouble, professional and friendly. Highly recommended. Rich - Creative Energy EPC certificates for house sales and landlords.
Thank you for leaving us a great review. We are pleased to hear that our team are always helpful. Thanks, team Whitegates
Fantastic experience: I’ve always wanted to buy a house through Whitegates, and working with Todd has confirmed why. His communication is clear, timely, and consistently professional, and he handles each stage of the process with a calm, steady manner that inspires confidence. Everything is organised, straightforward, and well‑managed, which makes the experience far easier to navigate. I appreciate the clarity and support he provides, and I’m very happy to recommend him.
Positive experience: Whitegates helped me to sell my flat. They rapidly found a buyer, helped greatly with issues that could have caused delay and liased well with my solicitor. I was pleased with their handling of the price negotiation, too.
Thank you for taking the time to share your experience, Maurice. We're glad the team helped sell your flat smoothly, managed potential delays, and handled the price negotiation well. Your kind words mean a great deal to us.
Fantastic experience: Many thanks to Todd and the team, who I had a positive experience with when they supported a recent house purchase. They were prompt, efficient throughout the process and followed up quickly on enquires as required. I always felt that any matters were being handled professionally and with care. I would recommend Whitegates as an Estate Agents to anyone looking. Thank you!
Thank you for taking the time to leave such a good review for Todd, its greatly appreciated. Glad we were able to assist with the move and best of luck in your new home. Best wishes, Phil, George, Vicky & Todd
Fantastic experience: Review for Whitegates Estate Agency Rating: 5/5 ⭐⭐⭐⭐⭐ We had a fantastic experience working with Whitegates, and we want to give a special mention to George. From our very first interaction, George was remarkably professional, knowledgeable, and genuinely helpful. He took the time to understand what we were looking for and dedicated a lot of effort to guiding us through the process. Even though we ultimately decided to go with another property, we couldn't be more grateful for the time, care, and quality service George and the team provided. We highly recommend Whitegates to anyone searching for their next home!
Thank you for sharing your experience, Arnaldo. It is wonderful to hear that George's professionalism and care made such an impression. We will pass your kind words to him and the team at Whitegates Nantwich.
Fantastic experience: I recently used Whitegates to sell my Mum's property. I can't praise the team enough, especially George who was always polite, helpful and efficient and kept me informed throughout the sale. I would definitely recommend Whitegates without any hesitation.
Thank you for taking the time to leave us the review Shirley, it was a pleasure to assist with the sale. Best wishes, Phil, George, Todd & Vicky!
Fantastic experience: We have had an amazing experience with Whitegates in Nantwich from start to finish throughout our first home purchase. Everybody was so helpful however a special thankyou to George who was friendly, professional and always kept us updated. He made the whole process much less stressful and was always happy to help. We would highly recommend Whitegates!
Thank you for leaving us with such a nice review. It was a pleasure to help with the purchase, and we wish you the best in your new home. Phil, George, Todd & Vicky!
Fantastic experience: Todd forrester was great at chasing solicitors when requested and was really pleasant to deal with. Would recommend Whitegates as an Estate Agent
We're pleased to hear Todd was helpful and pleasant to work with. Thank you for recommending Whitegates Nantwich Estate Agents.
Fantastic experience: Nantwich Branch have an absolutely fantastic Sales Advisor by the name of Tom. I can’t recommend him enough - he assisted us with several viewings recently, knew the history about the property and was very knowledgeable about each property we were viewing, not rushing us and give us time and privacy to discuss each property. He even went out of his way to collect keys for another property they were marketing that we had not made a prior appointment for whilst out visiting the several properties we were viewing. Whilst we were chatting with Tom, he even picked up on the fact we may have a property to sell and promoted Whitegates to manage the proposed sale. Super chap- polite, calm and professional.
Thank you , his knowledge, patience, and attentiveness clearly made a real difference. We're pleased he represented Whitegates Nantwich so well. Your kind words will be passed on to him directly.
Fantastic experience: We had a fantastic experience with Whitegates Estate Agents from start to finish. After viewing several properties, we finally found our forever home. The team really listened to what we were looking for and worked hard to find the perfect property for us. A massive thank you to George, who has been absolutely amazing throughout the whole process. His support, professionalism, and communication made everything so much easier. We can’t wait to move into our new home and make it our own. We would highly recommend Whitegates to anyone looking for a property. Thank you again to the whole team! ⭐⭐⭐⭐⭐
Thank you immensely for your wonderful review, Ashley! Delighted we helped you find your forever home. George will be thrilled to read your kind words.
Fantastic experience: We bought a property via Whitegates and everything went really smoothly. They were very accommodating with viewing times (even very close to Christmas) and reasonable during the negotiation process. Everyone we have spoken to there has been really friendly and professional.
Thank you for the review. It was a pleasure to assist with the purchase, best of luck in your new home. Team Whitegates
Fantastic experience: Really great experience buying my cottage in Wrenbury through Whitegates. Vicky who initially showed me the property and arranged subsequent viewings, was really helpful when I was unsure how to proceed. Luke and Phil were always available when I called with questions, and their system of solicitor and surveyor suggestions (in a range of fees for services) was really helpful. I would definitely recommend them to anyone who is planning to buy or sell a property in the Nantwich area.
We are delighted to hear about your positive experience with Vicky, Luke and Phil during your Wrenbury cottage purchase. Happy New Home!
Fantastic experience: We chose whitegates to sell our property after a family member used them to sell their property and had a good experience. We dealt with Luke who was always helpful with a "can do" attitude even when we had a couple of obstacles in the process. He was always helpful with acting as the go between with the vendors and their solicitors. We knew the issue would be resolved quickly and we would always be kept informed. We also d spoke with Todd who Bea's just as helpful. We would definitely recommend Whitegates and use them again if needed in the future
Thank you for taking the time to share your experience. Delighted Luke and Todd provided excellent service throughout your property sale.
Fantastic experience: The Whitegates team were very consistent with communication throughout our buying process, and were helpful in acting as a messenger between ourselves and the seller. Thanks!
Thank you for your review. We're glad our consistent communication and support made your buying process smoother. Thank you again, Team Whitegates
Fantastic experience: Great experience, always happy to help.
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us. Our team at Whitegates Crewe is always happy to help, and it means a lot to know our efforts are appreciated.
Fantastic experience: Very helpful and professional throughout my buying process. Would recommend
We are happy to hear you found our team helpful and professional during your buying process. Thank you - Team Whitegates
Positive experience: Overall a very good experience. The house was sold quickly and at the asking price, which I was very pleased with. Phil, Luke and Vicky all worked hard throughout the process and were professional and helpful - would recommend them.
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience with us.
Phil, Luke, and Vicky will be thrilled to know their professional service made such an impact, and we really appreciate your recommendation.
Best wishes, Team Whitegates Nantwich
Fantastic experience: Luke was very helpful and professional, even got involved with chasing solicitors to get the contracts exchanged. A great experience with Whitegates!
Fantastic experience: I was having issues with the purchase of the property and luke was very helpful in speeding things up and helping along the way. Very professional and great feedback
Fantastic experience: Very easy Estate Agents to deal with. Incredible value for money and everything was carried out in a timely manner in their control. Always picked up the phone and always called back when they said they would. Communication was very clear on the day of move. A credit to Luke and his team! Thank you!
Fantastic experience: Great experience purchasing with whitegates. Luke was very helpful throughout the process. Top customer service.
Dear Ossian,
Thank you so much for your five-star review! It was a pleasure to assist you with your purchase, and we're thrilled to hear Luke provided top-notch service. We always strive to make the process smooth and enjoyable. Should you need any further assistance or advice in the future, please don't hesitate to reach out. Wishing you happiness in your new home.
Fantastic experience: Luke and the team were very efficient from the start. Great communication answering calls and emails promptly . The lady doing the viewings was very knowledgeable about the area and property and very patient with me while I measured every room . When problems arose with the seller they went above and beyond to assist not just me but also the elderly seller to ensure a smooth sale. If you’re looking for a good estate agent with a personal touch then look no further, Whitegates in Nantwich were outstanding .
Dear Maureen,
Thank you for your wonderful review! We're thrilled to hear about your Best regards,
The Whitegates Nantwich Team
Fantastic experience: Exceptional Service from Start to Finish I recently had the pleasure of working with Luke Webster, and I can honestly say he’s one of the best estate agents I’ve ever come across. From our first conversation, he was professional, knowledgeable, and incredibly easy to talk to. He made what can often be a stressful process feel smooth and manageable. Luke went above and beyond to make sure everything stayed on track, and his calm, reassuring manner made a huge difference throughout. It’s rare to find someone so dedicated and genuinely invested in doing the best for their clients. Thank you, Luke — you made the whole experience so much better than I ever expected. Highly recommend!
Dear Rob,
Thank you for your glowing review! We are thrilled to hear about your exceptional experience with Luke. His dedication to providing a smooth and as stress-free journey as possible is what we strive for with every client. We and look forward to assisting you again in the future.
Best wishes,
Whitegates Nantwich
Fantastic experience: Luke and the whole team at Whitegates were incredibly helpful when I was buying my house. The process was made very easy because of their care and help - thanks again
Dear Will,
We're absolutely delighted to hear about your positive experience with Luke and our team at Whitegates. It's our pleasure to provide support during the process. We're always here for any future estate agency requirements you may have.
Best regards
Whitegates Nantwich
Fantastic experience: Really friendly helpful staff, especially Luke and Phil. They kept me up to speed throughout the sale and liaised with our buyers and ourselves promptly and efficiently during the whole sale process. I definitely have no hesitation in recommending Whitegates.
Dear Cathryn,
Thank you so much for your glowing review and for highlighting Luke and Phil's exceptional service. We're thrilled to hear about your positive experience and appreciate your recommendation. Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Best regards,
The Whitegates Team
Fantastic experience: All the staff we have met from Whitegates have been very attentative and keen to please. We are going live with our Sale this weekend and can't wait to see what the response will be. We are confident that Whitegates will try their best to find a buyer.
Fantastic experience: We had the pleasure of dealing with Luke - very professional, knowledgeable and friendly when showing us round the property.
Positive experience: Once again, having used their sister company - Martin & Co - many times previously as a very happy customer, it was only natural I use Whitegates to sell our house. Not only was every single person I dealt with at Whitegates courteous, professional, attentive and friendly but their price was by far the best value - a winning combination! Dropped one star only because I had to chase up for viewing updates a couple of times but otherwise excellent. A special shout out to Sarah who, once an agreed sale is passed to her, she is very proactive and kept me regularly updated. Despite the one-star drop, I cannot recommend Whitegates highly enough.
Hi Glenn, the team is delighted to have secured a sale for you. Thank you so much for the great review! Thanks, from all of the Whitegates team.
Fantastic experience: The team at Whitegates we’re absolutely fantastic during the process of buying our first house! Special mention to Sarah Payne who worked with us the most. She was brilliant from start to finish, was always there to answer our (many!) questions and consistently made quite a stressful process, a much easier and lighthearted one. Thankyou so much!!!
Fantastic experience: Many thanks to conor for our viewing experiences. He is friendly knowledgeable approachable and professional. Highly recommended as an agent .
Fantastic experience: I can’t recommend Whitegates highly enough - brilliant from start to finish throughout my property purchase but I must say a big ‘Thank You’ to Sarah in Sales Progress. I genuinely don’t believe that I would have completed this side of Christmas without her sense of urgency, determination and perseverance (& good humour when I most needed it!). The process went on for almost 6 months and was tricky at best, but Sarah went the extra mile on numerous occasions and didn’t rest until various issues were resolved between solicitors on both sides! Thank you, Sarah - you really did keep me going throughout and I couldn’t have been in better hands!
Fantastic experience: Many thanks to Sarah and the team throughout the sale of my property - really appreciated their professionalism and diligence
Fantastic experience: Great. Responsive and supportive. It’s good that you get an agent who is dedicated to progressing your sale, rather than trying to have one agent do all roles.
Fantastic experience: Amanda and Amazing both begin, very appropriately with the same letter, and in this case, those two words go hand in hand. I am utterly delighted with the level of service, attention to detail, unwavering cheerfulness and sheer professionalism that she has kindly provided to get our sale over the finishing post. Whitegates are a brilliant Estate Agents, with top level service and the customers best interests at all times. Whitegate's have become great because they a great ethos, but they remain brilliant due to the brilliant, caring, hardworking staff that make the difference between good and outstanding. Thank you Amanda. Despite a few problems to solve along the way, you effortlessly got me to the end of the road ad made my life easy. Congratulations on a great service.
Fantastic experience: Very accomadating with regard to viewings especislly short notice as we were only in the area for a month or so. Not at all pushy & quick to respond to any queries. Highly recommended.
Fantastic experience: Whitegates Nantwich tick all the boxes The ‘service’ received excellent for my house sale from start to finish, great value for money The staff are positive and enthusiastic and a special mention for Sarah based in the Crewe office who followed the sale progress through to completion - she’s so good !
Fantastic experience: I am delighted with the Whitegates Nantwich team, James Owen, Connor Heath, Phil Hartley-Chambers and Sarah for chasing the sale till it completed. Brilliant service, nothing too much trouble, professional and friendly. Highly recommended.
Fantastic experience: We had the pleasure of dealing with James Owen who really did his best at helping to find our new home. Communication was just so easy and quick, also very personal and natural - none of the typical sales-pushy uncomfortable dealings. Whitegates is lucky to have him!
Fantastic experience: James was excellent in communications,updates and diligence.Always courteous and a pleasure to deal with.Many thanks.
Fantastic experience: Whitegates have been fantastic supporting me buy my first property. Connor has been especially useful, suggesting various properties which matched to my requirements and organising viewings promptly, through to supporting me with various areas of buying a house. The whole team at Nantwich, including Sarah in sales progression have been amazing, and made using them a fantastic experience. Genuinely good people and couldn’t recommend them enough.
Fantastic experience: James Owen handled my house sale: From start to finish he's been incredibly helpful, always kept me up to date and informed throughout and even taken the reins and put in extra effort when it wasnt expected. Overall im very happy, thanks James!
Fantastic experience: Thank you so much to everyone at Whitegates, especially, Frankie, James, Phill & Lyndsay. By far the best estate agent in Nantwich. Always polite, helpful and efficient. We really enjoyed working with the team who made our house hunting experience so much better than any other agent in town. Getting an appointment was never a problem. So if you are thinking of selling or buying, these are the agents to use.
Hello Heather,
Thank you very much for the great review!
The Nantwich team is delighted with the kind feedback.
Best wishes.
Fantastic experience: Big thanks to all at whitegates - and especially Frankie and James. I am a first time buyer and they put me at ease and were able to communicate to the vendor and arrange viewings at short notice! Fantastic service so far.
Fantastic experience: Went to view 2 properties with our young baby . Connor was very helpful in ensuring the process was really seamless and easy. Very knowledgable and anything he didn’t know there and then he made a point to go away and find out for us. Really appreciated his friendly approach. Very informative without any pressure , we were able to view the priorities in our own time .. really appreciated his time especially on a Friday evening !!
Positive experience: James was always happy to help throughout the buying process, all round positive experience!
Hi Charlie, congratulations on the purchase of your new home. Thank you for being a great buyer! Best wishes, Whitegates.
Fantastic experience: Big thank you to Whitegates, especially to Emma and Kieran. They are professionals in the field. This was our first sale and it went smoothly. Property was sold in less than week on the market. Quick updates, honest valuation, good preparation and the most important great results. I will definitely use them again!
Hi Marta, thank you for the lovely review! Emma and Kieran are so pleased to have been able to help you with the move. Thanks again, from the Whitegates team
Positive experience: Our experience wasn't the best due to prospective buyers letting us down and not always being advised on the best decisions however as a whole we were well supported from start to finish by whitegates and they always made a big effort. Each time we were let down they were quick to act and get us back on the market with viewings immediately and I cant fault them for that. Two people stand out above the rest and that is James who worked tirelessly all day on viewings, he never wavered, he never lost any enthusiasm, he made an effort to see the house and know what he was selling, fantastic job James! Very friendly too, exactly the personality you need for the job. The other is Chloe who works on after sales and is always chasing solicitors, other estate agents, buyers etc. She always responded to my calls and emails and worked tirelessly each and every time, her knowledge and fight for the end result was outstanding. It wasn't an easy road but we made it thanks to these people. The fees are good too which is an added bonus! Thank you.
Fantastic experience: Would definitely recommend Whitegate’s to anyone looking for estate agent services, very knowledgeable, professional and helpful. Chloe in particular was a star.
Fantastic experience: As a recent purchaser of a property Whitegates where selling I can recommend them as they kept me informed every step of the way regarding the buying process. All the staff at the Crewe branch were extremely helpful
Fantastic experience: Used Whitegates recently to purchase our home, they were extremely helpful and accommodating. They were informative as well as supportive throughout the whole process. Would highly recommend!
Negative experience: Disappointed. We were not made aware that the back yard was a right of way for several houses in that row, and they use the back yard and side gate to takeout their bins , we had travelled 85 miles to find out this information very disappointed
Fantastic experience: Very professional service, helpful staff who always respond promptly to queries. I asked for a last minute viewing on a Sunday afternoon and the staff stayed late to help me out. Highly recommend this estate agent.
Fantastic experience: Just sold a rental flat through Whitegates. Great service, especial from, Chloe, who was SO good, chasing everyone involved to make sure there were no hold-ups. Courteous, professional and friendly throughout. Happy to recommend.
Fantastic experience: Over the past few months I have had a number of issues with the tenants of a property we own . Conor was extremely helpful and gave great advice and eventually with his guidance our situation was resolved and we can move forward in the new year. Thanks Conor for your help in this matter.
Hi Shaun, thank you for taking the time to share your experience - really pleased to hear Connor was able to help with your situation. Thanks, Whitegates
Fantastic experience: Thank you for helping me as a first time buyer and thank you Chloe for helping me through the process.
Hi Emma, thank you so much for the great review! We really hope you enjoy your new home. Thanks, Whitegates
Fantastic experience: We purchased our new property via the Whitegates Crewe office.I could not have asked for more from an estate agent, Chloe went above and beyond to get us to the point of completion and in our new home.I would highly recommend buying or selling through Whitegates
Hi Jen, thank you so much for the great review. Chloe is over the moon with your feedback. We do hope that you are enjoying the new home, and able to have a lovely first Christmas there. Thanks from all of the Whitegates team.
Fantastic experience: All round fantastic professional service form all the team at Whitegates, always on hand to answer any question I had and very informative with updates.
Thanks for the fantastic review, Christine! We’re glad we could be of help and appreciate the kind words! Thanks from all of the Whitegates team.
Fantastic experience: James was brilliant in helping us with the enquiry we had for Martin & Co who are no longer working from this location. He called their office to try to sort some stuff out. Ben from Martin & Co promised to respond to my email from over a week previously within the next 10 minutes, so we waited at the office for 20 minutes before giving up. It is now 2 hours since then and I still haven't had the response I was promised. I hope the staff at Martin & Co learn to copy James's customer service. It was lots better than anything I have had from their staff.
Hi Louise, thank you for taking the time to share your experience - and we agree that James is brilliant, and a real credit to our team! Thanks, Whitegates
Fantastic experience: Whitegates were great when we were selling our property. They were very knowledgeable about our local area and our property. Chloe was great and attended most of our viewings, both when we were home and also when we weren't able to be there. Emma was brilliant at managing our sale and was very responsive to any queries we had as was anyone who we spoke to in the office. We would definitely recommend Whitegates to others selling their property.
Hi Jen, thank you for the great review! We’re so happy to have been able to help with your home move. Thanks again, from all of the Whitegates team.
Fantastic experience: Whitegates have been so speedy and professional, I can't rate them any higher!. They did a brilliant write up for my property and made a special effort to promote it very quickly and dealt with all enquiries very professionally and kept me informed at all times. They conducted all the viewings which really helped to get things moving quickly.They have given me the best advice and I would definitely recommend them for a first class service.
Hi Suzanne, thanks so much for the great review, and thanks for being such a great client. Thanks, from all of the Whitegates team.
Positive experience: Quick and easy process from Whitegates. Responded quickly to all my enquiries. Would definitely use again and recommend.
Thank you so much for your review, Andrew. We really appreciate you taking the time out to share your experience with us. Thanks from all of the Whitegates team.
Fantastic experience: Great estate agency to deal with! So far, I have dealt with Emma, James and Paul. All have been particularly impressive. Emma first showed me around the home I chose and she was lovely … so friendly, warm and courteous. Always helpful and quick to respond. A pleasure to deal with. Thank you. David WW :)
Hello David,
Thank you so much for your lovely review. It's so great to hear you have enjoyed your experience with us so far. Emma can't wait to give you the keys on the day! Thanks from all of the Whitegates team.
Fantastic experience: Transaction professionally handled throughout. James Owen very knowledgeable and efficient. A speedy transaction and an excellent conclusion. Many thanks!
Dear David,
Thanks so much for choosing to sell with us. This review has made James' day!
Best wishes, Whitegates.
Fantastic experience: We were introduced to Whitegates by Emma when we were considering selling our home. The service was fast and professional from start to finish. Connor was our agent, he was very thorough, professional and informative. Connor went out of his way to ensure that we were fully updated at all times and his passion for his role really stood out. We could not fault the service we received from Whitegates, particularly Connor, and would absolutely recommend them to everyone. Thank you Emma for suggesting Whitegates!
Dear Maz, thank you for the excellent feedback, Connor is over the moon with your feedback. Thanks, Whitegates.
Fantastic experience: I can highly recommend Whitegates. As they provide a excellent service. With professional and friendly staff.
Hi Ian, thank you for the wonderful review. So pleased with your feedback. Thanks, Whitegates.
Fantastic experience: My partner and I are looking for our first home and are very new to this. We have called a few agents in the area for advice really as we are right at the beginning of the process. I found Emma extremely helpful and very informative on the whole process. We now understand what we need to do and will definitely be back to Whitegates if we have any other questions with purchasing a property. Thanks Emma
Hi Lauren, thanks so much for taking the time to write us a review. We really appreciate it. Emma is thrilled with your comments. Thanks, Whitegates.
Fantastic experience: When we were buying our first house we were really pleased with the service we had from Chloe Pinkstone, she kept us informed throughout the whole process and really went above and beyond for both the seller and ourselves. We really couldn't ask for more and if we ever need an estate agent again we will definitely be coming back to Whitegates. Can't recommend them - and Chloe enough!
Hello Amy, thanks so much for leaving us a 5 star review. Chloe is so pleased with your feedback. We hope you enjoy your new home. Thanks, Whitegates.
Fantastic experience: Excellent service very friendly and professional Would recommend to anyone Emma and Connor were great
Dear Glen, thank you for your kind words and taking the time to write us a 5* review. Thanks, Whitegates.
Fantastic experience: I initially dealt with Zena, based at the Crewe branch, for the purchase of a Whitegates advertised property and found that she answered any questions I had either immediately or within the day via a call back. I would recommend the Whitegates team as other colleagues also helped with questions I had over the duration of the buying process.
Hi Mr Jones, we love receiving positive reviews, thank you for your feedback. Thanks, Whitegates.
Fantastic experience: I was very pleased with the service! My negotiator, Chloe Pinkstone was very proactive and gave prompt responses to any queries. She was very calm and pleasant to communicate with. Thank you for all your support.
Hi Esther, thank you for your kind words, Chloe is over the moon with your feedback. Thanks, Whitegates.
Fantastic experience: We didnt use whitegates for our sale but the purchase was through them. Connor was great he helped us with everything we needed to know. I would like to thank connor personally for his assistance. Credit to whitegates.
Hi Spencer, thank you so much for the great review, and thanks for being an excellent buyer! Whitegates
Fantastic experience: I could not recommend Whitegates at Crewe enough. Wonderful support and professionalism throughout. Thank you for all your help.
Hi Jen, thank you for your kind words and taking the time to write us a review. It was a pleasure dealing with you. Thanks, Whitegates.
Fantastic experience: Very responsive , efficient and Customer focussed . Made sure we were kept up to date at all times. Nothing seemed too much trouble. Great experience dealing with this agent !
Hi Nigel, thanks for leaving us a great review, and thanks for being such a great buyer! Thanks, Whitegates.
Fantastic experience: I used Whitegates to manage the sale of several properties recently and found them professional, helpful and efficient. Emma, Chloe & Connor secured buyers quickly, liaised with my Letting Agent to progress the sales and kept me informed throughout. I will definitely be using Whitegates again and can recommend their services whole-heartedly.
Hi Steve, thank you for the great feedback, and we are grateful for your continued business, we really appreciate it. Thanks, Whitegates.
Fantastic experience: Whitegates offers an individualised service, tailored to meet the client needs. From valuing to selling our property they have been very professional, proactive and their communication has been excellent. James provided speedy feedback on viewings and his positive attitude was really great. A huge thanks to the team led by Connor, for making this process run smoothly and for keeping us informed every step of the way. Great service, great team and we highly recommended. Luis & Linda
Hi Luis & Linda, we love receiving positive reviews, thank you! The team is very happy to have secured a sale for you and your family. Thanks, Whitegates.
Positive experience: Whitegates worked very hard on what proved to be a difficult sale. Emma in particular was prepared to go that extra mile to get the job done. Thanks to the whole team for all their support.
Hi Steve, thanks so much for taking the time to write us a review. We really appreciate it. Emma is thrilled with your comments and was so pleased to get the job done. Thanks, Whitegates.
Fantastic experience: I very rarely post reviews but would like to share our positive experience with Whitegates Crewe mainly with James and his Team. James went over and above to help us with our property search and although in times like these, we could trust James to leave our house exactly as it was and were confident that we where safe. Very knowledgeable alongside Meg regarding the property market, always there to assist with prompt advise and very accomodating regarding viewing times etc. In terms of communication, the Team never failed us and is in constant communication with us, which provides us plenty of reassurance on such troubling busy times where it is increasingly difficult to get hold of anyone for an update. I will most certainly look at Whitegates for any further assistance with any property needs.
Hi Sofia, Wow - thank you for an amazing review! We pride ourselves on exceptional customer service so it's fantastic to get such great feedback. Thanks, Whitegates.
Fantastic experience: Connor and Meg from the Crewe office were very good and professional. Meg took great pictures of my house and both Meg and Connor were there for support whist it was on the market. Connor got me loads of viewings on the property. I would definitely recommend them
Hi Stacey, thanks so much for the 5* review. It was a pleasure dealing with you. Thanks, Whitegates.
Fantastic experience: I can't recommend Whitegates enough, if ever we need estate agents again I wouldn't hesitate to use them. This is why: Very reasonable selling fee. I feel potential purchasers would feel they are approachable to liaise with through booking viewings, asking questions and making offers. As a seller of a property they have been so helpful and supportive, they have listened to our needs. They have been easily contactable and patient. Absolutely no feelings of being sales pitched too like other estate agents have seemed.
Hi Sarah, thank you for the wonderful review. So pleased with your feedback, and we are all very happy that we could help you with both selling and buying! Thanks, Whitegates.
Fantastic experience: My partner and I just moved to the area, buying a house through Whitegates (Meg being our point of contact). It was a real pain NOT related to Whitegates but our solicitors so dragged on a long time, and Meg was always on the phone helping us get it sorted, kept regular communication going between us and the vendors, and to be honest I don't think we would have pulled it off without her. Thanks so much Meg, we really appreciate it! Ewen and Mel
Hi Ewen and Mel, we love receiving positive reviews, thank you. Thanks, Whitegates.
Fantastic experience: Thank you for everything Whitegates! During the past few weeks the team have handled the sale of my house and purchase of a new house with professionalism, eagerness and were open about the new processes from the start regarding viewings etc. This was excellent with everyone's safety in mind. I was informed at every step of my sale as they work hard on my behalf. I would recommend this local agent for anyone looking to sell or buy in these uncertain times. As a nation we begged people to Be Kind over the past 14 months, lets keep doing that especially to people working every day to make sure we get the things we need and want. Thanks again Whitegates.
Dear Alex, thank you for your kind words and taking the time to write us a 5* review. Thanks, Whitegates.
Negative experience: Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks.
Dear Chris, we value and appreciate all feedback. However, I would like the opportunity to clarify the situation. You mentioned that your offer was removed because you wasn't able to complete in 6 weeks. The vendor did choose to accept another offer after having accepted yours - this is correct. The reason behind that is, after your offer was accepted, you continued to view other properties for sale. The vendor felt uneasy about this and decided to sell to another buyer. I hope this clears things up. Thanks, Whitegates.
Fantastic experience: Whitegates staff are all of the above. They always went the extra mile,. even after selling the house, kept in touch and liaised with solicitors etc. Really friendly staff and will certainly recommend them.
Fantastic experience: I have just purchased a property through Whitegates in Crewe. They provided excellent service. Quick to respond to emails and quick to glean information from the seller for any enquiries i made. All the people i dealt with were very courteous, professional and friendly. I would definitely use them if i were to sell in the future
Fantastic experience: Absolutely top class service from Whitegates, from start to finish on what was quite a trying and difficult purchase of my new home. Connor Maher was brilliant in assisting me all the way through the process. He is a thorough communicator, and is very professional. Special thanks to him, and all the staff there. I would recommend them, and would definitely use them again in the future.
Fantastic experience: Whitegates and one other were used through moving made easy as we were buying a new build. Anyway we pulled out of that house but kept whitegates out of the two while looking for a different property. We found Paul and Connor to be very helpful while going through the sale of our house. I would definitely recommend Whitegates out of all the other estate agents.
Fantastic experience: Megan, Connor & Paul were great throughout our sale. Property was on the market same day as instructed and sold within 13 Days! We would recommend Whitegates team for a quick easy sale to anyone! Thanks again Whitegates x
Fantastic experience: We had a very smooth sale and every step of the way there was communication from Caroline and Megan and nothing was too much trouble. I would strongly recommend Whitegates compared to other local agents who once they have your business lack interest. I cannot sing the praises of these estate agents enough, I recommend anyone thinking of selling their house to you use these guys has you will not be disappointed.
Fantastic experience: Recently purchased an investment property through Whitegates. Caroline (and the rest of the team too) were awesome and an absolute pleasure to deal with. Would have no hesitation in recommending Caroline to friends/family who are looking to buy or sell in the Crewe area. She is an asset to the organisation.
Fantastic experience: Abi was a pleasure to deal with. She was professional, obliging and friendly, a great ambassador for Whitegates .
Hi Mihai, thanks so much for the 5* review. Abi is thrilled with your comments. Thanks, Whitegates Crewe Office.
Fantastic experience: I have just bought my first house through Whitegates in Crewe through Caroline. The whole experience was extremely smooth, and any questions I had were answered the same day, either through text, email or phone all. Thank you all so much for helping find my perfect house!
Hi Rebecca, thanks so much for the great review, and thanks for being such a great client. Thanks, Whitegates Crewe Office
Fantastic experience: Excellent customer service.....We have recently purchased an investment property in Crewe through Whitegates We dealt with Caroline..We found her to a pleasure to deal with ,helpful and professional throughout the transaction....The task of keeping buyers and sellers informed and content is far from easy but she achieves that...Well done and thanks again.
Hello Roger, thanks so much for leaving us a 5 star review. Caroline is chuffed to bits with your feedback. Thanks, Whitegates Crewe Office
Fantastic experience: Just in process of purchasing a property through Whitegates Crewe very pleased with service would fully recommend my dealings with Abi very professional and always available with any questions and accommodating with extra viewing 10 / 10
Hello John, thank you for the wonderful review. You are in safe hands with Abi and she is so pleased with your feedback so far. Thanks, Whitegates Crewe Office.
Negative experience: Put an offer on a house, got accepted, sorted the mortgage out and the solicitors, had the searches done then they pulled out and with shocking customer service.
Fantastic experience: We used Nick at Whitegates and found the service to be very good. He was very professional and personable and would highly recommend using him.
Negative experience: We looked at a property to buy, put in an offer. Either the vendor or Jim the estate agent lied and said there had been a family issue and someone needed to move into the property so the vendor hadn't considered our offer and he would get back to me with a update the next day. However no one has moved in and viewings are still happening, clearly trying to keep us on the hook while they wait for a bigger offer. No updates as promised and no need to lie
Negative experience: I only have experience of them as a prospective purchaser, not as a seller. As a purchaser they offer a pretty shocking level of customer service compared with other estate agents I have dealt with before now. They can rarely answer any questions you have and don’t even seem to see that as an issue. They never get back to you when they say they will and any communication you do have comes across as being complacent and indifferent. I wouldn’t choose to sell a house through them now I know how they treat prospective purchasers. Their attitude must have an impact on the amount of sales they make.
Fantastic experience: I have been fortunate to come across the services of Whitegates Estate Agents in Crewe to purchase a property. The whole team are always welcoming and nothing is ever too much trouble for them. Nick in particular is absolutely faultless. Nick goes beyond what is expected and when we came across the odd snag as at times you do on buying and selling a home Nick found a speedy solution to keep things on the straight and narrow. From viewing to completion it was a very smooth and happy process. I have no hesitation whatsoever to recommend Whitegates Crewe I cant see how they can improve.
Fantastic experience: Excellent service. Very communicative and helpful. Total satisfaction with this service.
Fantastic experience: We were very pleased with the approach taken when the house was first inspected and a valuation given. We were confident that we would be entrusting the sale of the property to an efficient and effective agency with a good likelihood of an early sale. This was particularly important to us as we live a three hour drive from the property we were selling and it was imperative that it did not remain on the market for too long Our initial impression has been borne out over the past three months. The valuation was clearly on the mark as a number of viewings followed very quickly once the property was put on the market. A prospective cash purchaser wanting an early completion was identified and a purchase price quickly negotiated. When the purchase slowed down, we found Whitegates to be very helpful by chasing up the prospective purchaser. Because of the distances involved in us visiting the property, we found Whitegates assistance in taking meter readings and dealing with the handover of the keys to be extremely valuable. We always found the staff to be very helpful when speaking to them on the phone and were always phoned back promptly if we left a message.
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