Carling Jones Estate Agents
Carling Jones is a distinguished, independent, and family-run estate agency and firm of Chartered Surveyors, proudly serving the Skipton community and the wider Craven area since 2014. Based in a prominent office on Skipton's High Street, the agency has built a reputation for providing exceptional, personalized service to vendors, purchasers, landlords, and tenants across residential and commercial sectors.
With deep local expertise, Carling Jones covers the picturesque Yorkshire Dales, the Aire Valley, and East Lancashire. Their experienced team, led by Directors Mark Carling MRICS and Tom Exley ARLA, offers comprehensive support for every stage of the property journey. Whether you are a first-time buyer, a seasoned investor, or a business seeking commercial space, they provide tailored advice on residential and commercial sales and lettings, ensuring a smooth and stress-free experience.
Beyond transactions, Carling Jones excels in property management, offering meticulous management services for residential landlords, commercial tenants, and block management. Their dedication to transparency, integrity, and ethical practices is reflected in their high client satisfaction rates and strong relationships with local authorities and housing providers. Trust Carling Jones for expert valuations, competitive market insights, and a truly professional approach to your property needs.
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17h
- saturday: 9h-12:30
Photos of Carling Jones Estate Agents
Our comment from ImmoNetwork about Carling Jones Estate Agents:
A Personal Touch in Skipton’s Property Market
Carling Jones Estate Agents stands out as an independent, family-run firm based in the heart of Skipton, offering a refreshing alternative to large national chains. With over a decade of experience, they provide comprehensive advice on residential and commercial property across Skipton, East Lancashire, the Aire Valley, and the Yorkshire Dales. Clients consistently highlight the firm’s **personal service**, noting that from the first phone call to completion, the team makes the often stressful process of moving feel manageable and supportive.
Efficiency and Proactive Communication
Speed and transparency are central to the Carling Jones approach. Reviews frequently praise the team's ability to expedite transactions, with some completions achieved in as little as seven weeks and rental paperwork processed within a single day. The staff is described as **highly proactive**, keeping clients informed at every stage and resolving potential issues before they become roadblocks. This responsiveness ensures that buyers, sellers, and tenants remain confident and up-to-date throughout the entire journey.
Expertise Across Complementary Services
Beyond standard sales, the agency delivers excellence in multiple areas of property management. Their services include:
- Comprehensive Lettings Management: Acting as letting agents, they handle tenant finders, credit checks, and ongoing maintenance, providing landlords with peace of mind and timely financial reporting.
- Commercial and Residential Sales: Whether selling a family home or managing a portfolio of apartments, their local market knowledge drives successful outcomes.
- Specialized Property Solutions: They have experience handling complex scenarios, including age-restricted schemes and shared ownership properties, demonstrating versatility and deep sector understanding.
Trusted Local Knowledge and Values
What truly distinguishes Carling Jones is their **integrity and local expertise**. Long-term clients appreciate their honest advice, fair pricing, and ethical stance, noting that the team acts more like trusted partners than mere agents. Their strong ties with local solicitors and deep understanding of the Skipton housing market facilitate smoother transactions. The combination of professional competence with a friendly, approachable demeanor has earned them numerous five-star reviews, making them a highly recommended choice for anyone navigating property in the region.
Carling Jones Estate Agents: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 94 reviews
Fantastic experience: Having sold a house with Carling Jones and also bought a house through them a few years apart, I've always been impressed with how helpful and professional this estate agent is compared to some others. Excellent service deserves five stars and nothing less.
Thank you for the fantastic review Tim. Mark, Tom and Paula.
Fantastic experience: Absolutely fantastic service from Carling Jones. Tom Exley sold our house and was fair, honest and proactive throughout. He kept us informed every step of the way and always got back to us quickly, keeping the whole process on track. A genuinely good, family‑orientated firm with impeccable values. Their knowledge of Skipton and the wider area is outstanding, and their links with excellent local solicitors made everything smoother. Ten out of ten — highly recommended to anyone. Fran Davies
Fantastic experience: What can we say that hasn't already been said. Mark and his team(Tom and Paula) were very friendly putting us at our ease but also being professional. They were understanding and respectful of our preferences and wishes relating to our property sale, offering advice without pressurising. Always very helpful, providing updates throughout and very supportive when the stress kicked in. Many thanks Mark too for pulling out all the stops to ensure the required completion date was met . You worked your magic for us, thank you so much. You all help to make the moving process more bearable! Once again thank you very much.
Thanks Ken and Jenny - it was a pleasure working for you both and we wish you all the best in your new home. Mark, Paula and Tom.
Fantastic experience: 5****** As a purchaser the service provided was outstanding. Highly recommended company to buy or sell through. The staff go beyond the call of duty and have helped me in dealing with my move. I couldn’t have done it without them. Especially Paula who helped me in so many ways and always replied to emails or returned phone calls. I can’t recommend them highly enough and would score them 20/10. Thank you so much.
Fantastic experience: Extremely helpful staff who all know what's happening - a good personal service.
Fantastic experience: Writing on behalf of Claire Whitaker Ltd. We were very pleased with the service and attention to detail from Carling Jones Ltd. Mark and his team were very helpful and reliable keeping us up to date with marketing activity and communication of potential new tenants, we would highly recommend this estate agent firm, 10/10.
Fantastic experience: The team at carling jones are friendly, helpful & knowledgeable. Have used their service twice now & from start to finish they are there for you. Mark is a great guy, nothing is too much trouble, easy to chat with & knows his stuff & will advice you with his helpful knowledge of the area.
Fantastic experience: Carling Jones are excellent ! Tom guided us through the ups and downs of our house sale with always well-informed, professional and friendly service.
Thanks John. We wish you, Paul and your Mother all the best!
Fantastic experience: We sold our house with Carling Jones and the whole process was fantastic. The whole team are super friendly and get back to you straight away with any concerns. A special mention to Tom who was both patient and assertive, ensuring our sale moved along. Carling Jones are very honest and reliable and we would definitely recommend them. We wouldn't hesitate to use them again.
Fantastic experience: Really pleased with the service and communications I received. Mark was instrumental in bringing my purchase to a close. He was very proactive and helped resolve issues that without his help would no doubt still be rumbling on.
Thanks Keith - I am delighted that the sale has now completed and I am sure you will be very happy in your new home!
Fantastic experience: Paula and the team at Carling Jones in Skipton have been fantastic in all aspects of helping me move. They really put my mind at ease along the way. It's been the first time I've moved in years so have been slightly anxious, nevertheless any queries I've had have been dealt with quickly and professionally. Couldn't have asked for anymore. A great company and great people. Thanks
Fantastic experience: We are new to the area and did not know any of the local agents. We bought a leasehold property that is managed by Mark at Carling Jones. During the process of acquiring the property, Mark was extremely helpful and provided necessary information in a timely and efficient manner. Following completion, we have continued to deal with Mark who is always very friendly and approachable.
Hi David thank you for your kind review. We look forward to working with you in the future. Mark, Paula and Tom.
Fantastic experience: Mark and his staff, are fantastic! It took a while to sell my property due to a very slow buyer. Mark was always on the ball, chasing after the buyer with phone calls and emails and was the reason that it eventually completed. Great sense of humour, very good communication. I can recommend him and the team, friendly and helpful.
Hi Phil thank you for the great review, glad we got there in the end! Kind regards Mark, Tom and Paula.
Fantastic experience: Amazing service and people, I would definitely recommend it.
Fantastic experience: Very efficient and friendly, I recently rented from Carling Jones and service was quick and hassle free, I’d highly recommend renting or selling with them. Mark sold Embsay to me as a village in no time, love it, thanks.
Thank you so much for the review Spencer - we hope you are settling into your new house and enjoying the country air! Mark, Tom and Paula
Fantastic experience: Reasonable price to sell. Prompt replies to any queries I had. Would recommend
Thanks Pam
Fantastic experience: Tom and Paula are outstanding to deal with. Keep you posted at every stage. Professional and friendly, wouldn't hesitate to recommend.
Thanks for the great review Tracy! Hope you are enjoying your new home. All the best Tom, Paula & Mark
Fantastic experience: Cannot fault the service from Carling Jones Estate Agents, from beginning to end Tom was prompt to reply to my queries quickly and efficiently and helped me with all the things I didn't understand! Really well run, local company and would highly recommend their services to anyone wishing to buy or sell a property!
Glad we could help Lauren. Hope you love your new house and have many happy time there. All the best Tom, Mark & Paula
Fantastic experience: Smashing to deal with. Currently renting off them and its all been hunky dory!!
Thanks Scott!
Fantastic experience: About 2 years ago the estate agent which had managed our property for some 50 years sold its residential letting business to a large national firm. A year later told us it no longer wanted our commercial lettings which forced us to find a new agent. It was very much a blessing in disguise as we had become increasing dissatisfied with the impersonal service. Carlings is a small local firm which gives the personal service we needed. They offer sensible advice, deal diplomatically with tenants and send regular payments supported by a straightforward invoicing system. Property repairs are carefully monitored, and communications are excellent. A great deal of stress has been removed from our lives since we moved to Carlings, and we highly recommend them.
Fantastic experience: Carling Jones have been successfully managing our building containing eighteen apartments in Settle for close to two years. My job is to liase with Mark and his team who ensure that the building is legally compliant, safe and maintained to a high standard. In addition they advise and manage our finances. I and the residents are really pleased with the service that Carling Jones provide and would recommend. Peter Williamson
Fantastic experience: The team at Carling Jones are amazing, used them twice and have been more than happy with the service. They always go above and beyond to help throughout the process..
Thank you for taking the time to leave us a review Dale - it is much appreciated and we hope you have settled into your new home. Kind regards, Carling Jones
Fantastic experience: I cannot speak highly enough of Carling Jones Skipton when selling my property. The very friendly service and professionalism they gave me was second to none, nothing was too much trouble with their help and advise, they became more than an agent. Thank you Mark and Tom in getting me through a difficult time. 10/10 keep up with your excellent First Class Service. Only one regret that I didn't find you sooner, thanks to my friend and the coffee shop.
Thank you for your kind words Betty - you know where we are now if you ever decide to move again! Kind regards, Mark, Tom and Paula
Fantastic experience: Excellent, professional and efficient service. Staff are friendly and knowledgeable.
Thank you for using Carling Jones to rent your house, Rachel - it was a pleasure working for you. Kind regards Mark, Paula and Tom
Fantastic experience: I can't recommend Carling Jones highly enough. Mark and his staff all do an exemplary service with a focus on customer service. I have used their services on several occasions as both a letting agent and an estate agent and have found them to be great value for money. I wouldn't consider going anywhere else. Keep up the great work Mark.
Thanks Andy - it is always a pleasure working for you. Kind regards Mark, Paula and Tom
Fantastic experience: Very helpful great team from start to finish won't use anybody else going forward
Thank you Jon and Helen for leaving us a review. We look forward to working with you again in the future. Kind regards Mark, Tom and Paula
Fantastic experience: Carling Jones, specially Mark is a professional, efficient and proactive approach estate agent in all areas! He has great knowledge in property management, welcoming and friendly all the time, always helpful and easy to communicate. Very pleased with their excellent service, highly recommended!
Thank you Shirley for the positive review, we really appreciate the work that you give us. Kind regards Carling Jones
Fantastic experience: Brilliant service, staff are professional and extremely helpful throughout, Paula went out of her way to assist me in the purchase of my property. I would highly recommend Carling Jones Estate agents for all your buying/selling needs
Thanks for the review Kathy - hope you have many happy years in your new home. Tom, Paula & Mark
Fantastic experience: Can't express enough admiration for all the attention to detail, help and going far beyond our expectations with our recent house sale. Nothing was too much trouble (especially for Paula) for them on our behalf. Thank you Mark and again thank you Paula, a great team who deserve 5 ⭐'s.
Thanks for the great review Leslie - hope you are both keeping well and see you soon. Paula, Tom & Mark
Fantastic experience: To Exley at Carling Jones has acted as my Estate Agent in selling 3 properties. His professional guidance in dealing with such a bewildering situation is explenary. The Team at Carling Jones knowledge of Skipton housing market is phenomenal. The Teams responsiveness to any arising questions I may have is both prompt and clear. I am indebted to Carling Jones keeping me informed of any interest in my properties. I am grateful to receive such expert housing advise and guidance delivered in a clear professional manner.
Thanks Jenny! One down two to go! Tom, Paula & Mark
Fantastic experience: Absolutely outstanding service. Following previous not so good experiences elsewhere, we were unsure as to what to expect. We needn't have worried, everything we were promised happened, on time and communications were great, keeping us updated about the sale from start to finish. Very professional but still able to remain friendly and helpful throughout. Highly recommended.
Thanks Tim - See you next time you are in Skipton! Tom, Mark & Paula
Fantastic experience: Many thanks to everyone at Carling Jones, 10/10 service. Fantastic Rental service and sold my property in no time where other local agents failed. Highly recommended.
Fantastic experience: Quick & efficient service with friendly staff.
Fantastic experience: I recently signed a tenancy agreement with Carling Jones to let a 2-bed house in Skipton. Mark's service could not have been better. He listened to my situation and understood precisely what kind of place would suit me and found the ideal place. He was very efficient in going from first viewing to signing the agreement and has maintained an excellent service afterwards. I would strongly recommend Carling Jones to anyone looking to rent.
Fantastic experience: We used Carling Jones this year for 6 months and everything was great! Mark has been super friendly and helpful, a very good landlord. Any issues we've had were sorted out really fast. Thank you!
Negative experience: Never replied to enquiries
Dear Steven - we have carried out a thorough review of our systems and we cannot find any record of your enquiry/ enquiries. Please can you confirm when you contacted our office and through which means and we will continue to look into this. Yours sincerely Mark Carling, Director
Fantastic experience: What an amazing brilliant service provided by the whole team with special thanks to Mark who dealt with the sale of my property. Professional, helpful, kind, understanding and polite. So hard working on my behalf, on occasions even receiving emails at 7pm to keep me updated. Always answering the phone and doing everything above and beyond what was asked of them or promised by them. I know and appreciate it wasn’t the easiest of sales but everyone went the extra mile to get it over the line. Can’t thank you enough and will never use anyone else again in the future for a house sale. If you want a professional personal first class service look no further, you will be promised this service by other estate agents but as I’ve learned you simply won’t get it, Mark and Tom will deliver from the first phone call to completion.
Fantastic experience: Mark and Tom were very helpful. We will definitely use again.
Fantastic experience: Excellent service from start to finish couldn't have asked for more. Highly recommended.
Fantastic experience: We rented a property through Carling Jones for 3 and a half years.Throughout this period we found them to be consistently helpful and attentive to any problems that arose. When the contract ended they were more than happy to help us with the deposit recovery.
Fantastic experience: Gret End to End Service. Mark, Tom and Sarah, thank you so much. These guys are the best in Skipton in my opinion. I wouldnt hesitate to use their services again.
Fantastic experience: Excellent service! We were so happy to deal with down to earth yet very professional and proficient people. They helped us set up our Opticians very quickly with no hassle whatsoever :)
Fantastic experience: From instruction to completion in 7 weeks. Seriously. I defy anyone to top that. And a terrific bunch to deal with, too. Honestly, they’re the best in the business by a country mile – they've recruited the best and it shows. Can’t recommend them highly enough: honest, friendly, efficient, thorough - the lot. Heartfelt thanks - we’ll be back (to coin a phrase)…
Fantastic experience: Good agency , polite, friendly staff
Fantastic experience: From the outset, Mark was really professional, helpful and approachable and he offered some good ideas regards styling the house for photos etc. We especially want to thank Sarah for her friendly enthusiam and positive attitude in some difficult months. She kept us updated after viewings and used her initiative to help generate interest. Thank you for all your help in selling our house!
Fantastic experience: Marks help was essential to the sale of my house. Great team, friendly, approachable, they get the job done. Look no further.
Fantastic experience: We have just bought a house through Carling Jones, and have been delighted by the level of service and professionalism that they demonstrated throughout the process. Next time we need an agent in this area, they will be top of the list! Sincere thanks to Mark and his great team.
Fantastic experience: A gem of an estate agent. I'm so glad I used them to sell my house. They were friendly, helpful and approachable at the same time as providing a quick, efficient and professional service. I was kept in touch at every step of the way and offered sound advice. I can't recommend them highly enough.
Fantastic experience: Strongly recommend Mark and his team at Carling Jones. Very helpful and efficient giving advice at every step of the buying/selling process.
Fantastic experience: Best Estate Agents in Skipton, Tom was very helpful and professional. My sale went through very smoothly and quickly and I was kept up to date with the sale progress at all times, I would definitely recommend them and use them again.
Fantastic experience: Carling Jones were fab estate agents. When me and my other half were hunting for a place- we looked at many with the agents and after a few they seemed to know what we were looking for and made us fall in love with something we hadn't even thought to of looked at! Super friendly, efficient and would highly recommend!
Fantastic experience: I can highly recommend Carling Jones - as property management agents Mark has provided consistently professional and friendly support and advice for several years and is always a pleasure to work with. I have no hesitation in recommending Mark and his team.
Fantastic experience: Mark, Tom and the team were a pleasure to deal with. They kept me updated throughout the whole process (which wasn't the most straight forward of processes due to the complexity of the sale) and went the extra mile with regards to helping me get a window replaced which wasn't the easiest of windows to get replaced ! I highly recommend Carling Jones to anyone that is wanting to sell their property and should I come to move again then they will be my first port of call.
Fantastic experience: Some of the kindest people I have ever worked with. Nothing is too much for them. I rented a property from them for a year and if ever there was a problem they were there to help within the day! Couldn’t recommend them anymore! Thank you!
Fantastic experience: Thanks to Mark and the team at Carling Jones who all helped with the speedy sale of our late step-father’s home. A professional and friendly service I recommend unreservedly.
Fantastic experience: I recently needed a valuation and information with regard to managing a rental property. All the staff at Carling Jones were really approachable and their prompt, professional service was extremely helpful.
Fantastic experience: Extremely welcoming, friendly and more than willing to help. A great team of people who are more than happy to help find you what you are looking for.
Fantastic experience: We used Carling Jones to buy our first house last year. Mark was great - always on hand to answer any queries and kept us up to date throughout the process. We will definately use them again if we ever think of selling and would highly recommend.
Fantastic experience: Good service and sale efficiently achieved.
Fantastic experience: Sold a property with Carling Jones. Mark and the team were very helpful and handled the whole process with great professionalism. Would definitely use again.
Fantastic experience: We used Carling Jones to sell our house. They were very professional and friendly and I'd have no hesitation in using them again or recommending them to my friends.
Fantastic experience: I've very impressed with the kindness and support from the Carling Jones staff. I asked for help on behalf of the local church and they couldn't have been more willing to see what they could do. Their response showed that they care about more than just business.
Fantastic experience: Wonderful company and great to deal with
Fantastic experience: As a small business ourselves, we really appreciate how important it is to foster and maintain a close relationship with our customers. This same ethos is evident with Carling Jones. We have been a commercial tenant for close to 30 months now and right from the very beginning it has felt like we are dealing with a trusted partner who understands our business needs rather than a nameless faceless entity.
Fantastic experience: The only estate agents I’ll go to. Always happy to help and very friendly team.
Fantastic experience: I have rented a property with Carling Jones for 15 months and they have been incredible; quick to respond to communications and extremely flexible. A great team and great experience from start to finish.
Fantastic experience: This is the second time we've used Carling Jones - a recommendation in itself! The first time, they brought someone round only two hours after taking photos of the house. We were offered the full asking price first thing next morning. This time it took slightly longer to sell our house - but again we were delighted by the service they provided. Thank you to Mark and Declan (ably supported by Megan), who were not only efficient and proactive, but ready to respond with good humour and wisdom as we were struggling with a long distance move, in the middle of Brexit confusions. We were well supported and informed at every step of the way. Heartfelt thanks to the whole team! R and CG
Fantastic experience: I would definitely recommend these guys, Mark was especially helpful when I needed a spare set of keys for the flat I rent.
Fantastic experience: Always helpful and friendly and make letting my property out hassle free :)
Fantastic experience: Excellent service, efficient, friendly and professional. Mark couldn't have been more helpful, even showing us around the property on his way home from work. Would highly recommend. Why not try small and local rather than one of the bigger chains.
Fantastic experience: Used this agent twice ,just fantastic service ,these guys value their clients ,the service is prompt ,you are always kept informed ,thanks Mark and Ian
Fantastic experience: Helpful, friendly and professional... 5 stars!
Fantastic experience: We have just purchased a house from carling jones and due to a long chain they went above and beyond to push the sales through and keep us posted with any updates. Excellent service and very friendly by all the staff. Thanks
Fantastic experience: Fabulous, friendly service. Manage my rental property. Highly recommend. Thank you!!
Fantastic experience: I have used Carling Jones for letting properties since they started and have been extremely happy with there attentive attitude towards us and also our tennants. We have also bought and sold property with them on quite a few occasions and again very pleased with there speed at moving things on!! would highly recommended .
Fantastic experience: We've viewed several house with Carling Jones now and they've been great every time. We're getting our house ready to sell at the moment without a doubt we'll be selling it with these
Fantastic experience: Great local family run business. We used Carling Jones to re-locate to the area and were very happy that we did. We dealt with Mark Carling and not only did he find us the perfect property, the company made the entire move as stress free as possible, we were able to access the house prior to the moving in date and the paperwork and transition was made very simple. We would definitely use again.
Negative experience: Awful-didn't help me at all as rented house full of black mould due to leak caused by landlord's.bungled DIY job. Not interested at all in my distress.
Fantastic experience: Second time I've done business with these guys, great service, open and honest, helpful and reliable, with you every step of the way! Would definitely use them again ☺️
Fantastic experience: The team at Carling Jones handled my job very quickly and professionally. I can't fault the service.
Fantastic experience: Carling Jones is amazing!! Just rented a flat from them at a great price. Also they did all credit checks and paper work in One day. Took two days in all and I was in my new flat. Thanks guys.
Fantastic experience: Absolutely amazing
Fantastic experience: Dealt with these guys for property management and for a sale and was 100% Satisfied lovely family run business xx
Negative experience: Don't rent with them! Didn't keep their side of the contract (roof not weatherproof, leaked onto electrics), unpleasant to try and deal with, clearly no scruples as still expected me to honour contract (pay them despite having to move out). Left me out of pocket and very stressed out; avoid at all costs!
Negative experience: This estate agent encourages gazumping. Don't expect an accepted offer to mean anything with them. Clearly dishonest and are driven by greed. I'm only posting this to try prevent this happening to anyone else. There are plenty of other estate agents out there who do not tolerate this unethical practice.
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