Red Hot Property
Situated at 13 Battle Hill in the heart of Hexham, the Red Hot Property office is a leading destination for clients navigating the property market in the Tyne Valley and South West Northumberland. For over a decade, this specific branch has been instrumental in helping local residents and investors buy, sell, rent, and invest in properties. Recognized for its deep local knowledge and trusted reputation, the Hexham team provides a fresh, accessible alternative to traditional high street estate agencies, ensuring that every transaction is handled with efficiency and care.
What sets this branch apart is an unwavering commitment to the 'Be Better' mantra, striving for excellence in every interaction. The Hexham office is equipped with state-of-the-art marketing technology, including high-quality videos, 3D virtual tours, and live property walkthroughs, ensuring maximum exposure for sellers. Their approach is notably client-friendly: they offer a no-tie-in contract policy, allowing sellers the freedom to withdraw at any time without being locked into rigid timeframes, reflecting their confidence in their service quality.
Behind their success is a highly trained and dedicated team, supported by the extensive resources of The Castledene Group. The staff, many of whom hold Gold Investors in People accreditation, are continually updated on the latest industry trends and technologies. This investment in human capital ensures that clients receive a seamless, stress-free experience, whether they are navigating a complex sale or finding their dream rental home. With clear communication processes and responsive customer support, Red Hot Property Hexham remains the preferred choice for those seeking reliable, award-winning estate agency services in the region.
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Red Hot Property: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 72 reviews
Fantastic experience: From start to finish, both Mels and EVERYONE else in the office has been amazing! I have had a particularly weird experience from ill communication from my legal team but nothing was a problem to this team. In the end I've acquired my dream property and really can't wait to see what I do with the property Sending good vibes to the team, I'll keep you posted on progress! Faye Hailey
Fantastic experience: I had a great experience with Red Hot Property selling a property that was tucked away in a reasonably remote area. The team were great, enthusiastic about the area and were very communicative throughout the entire process. I would definitely use them again.
Fantastic experience: Zak and the team at Red Hot Property were super helpful with a last minute property query I had. The service was amazing and super quick. I would definitely recommend!
Fantastic experience: Zak has been brilliant start to finish, so open and honest it’s refreshing, couldn’t recommend more highly!
Fantastic experience: Lesley and the team went above and beyond. From Zak taking initial photos to all the girls in the office keeping me up to date, my home sold in just over a week of being on the market. I can not recommend them any higher. Thank you so much EXCEPTIONAL!
Fantastic experience: The staff who came to see the property initially were very efficient and friendly. The photographs including the ‘walk around’ ones were well done, although we requested a couple of changes. The changes were made quickly and entirely to our satisfaction. They contacted us regularly with updates until we accepted an offer at which point they answered questions from both sides (outwith the legal stuff which was being handled by our solicitor). And they phoned to say congratulations and thank you when we completed the sale. They could not have been more helpful! A solid 10/10.
Fantastic experience: Emma at red hot property made selling my property such a stress free process with great communication, efficient and great service! I could not recommend them enough because of her!
Fantastic experience: Friendly staff willing to help made me feel at ease and answered all my questions
Positive experience: Never can get through to the hexham office on the phone & always get diverted to a hub service they use. Also leave messages for someone to call me back about a property that I seen on Rightmove that I was interested in and never received a call back from the agency. What a joke of a way to run an estate agent
Fantastic experience: We worked with Angela to buy a house and Trudy both of whom were absolute gems. They made a stressful time far more bearable. We now have our dream home and couldn’t be happier. Thanks so much ❤️
Fantastic experience: Extremely professional group of ladies, easy to talk to, excellent customer service, very friendly and recommended for all your house sales, thank you for all your efforts
Fantastic experience: Recently sold and bought a property from the Hexham branch Top marks to Angela Saunders for being there for us every step of the way she literally went over and above helping us through a stressful time . The girls in the office so lovely Well done
Negative experience: If you are autistic and/or suffer from poor mental health, I would strongly recommend you stay well clear of this company as they'll try pull the wool over your eyes. I sold my house through RHP and was told by their agents that the buyer was a cash buyer and had already sold their house (I have 2 emails confirming this). I also accepted a lower offer on my house as I thought there was no chain and it'd be a quick sale. To my surprise my solicitor informed me that I was part of a chain. RHP only told me about the chain 2 weeks before completion, when the people at the top of the chain started pushing for an exchange date. I never received any sort of explanation/apology from RHP for lying to me.
Fantastic experience: Great experience, such a friendly & helpful team, I would most definitely recommend Red Hot Property, thanks Angela
Fantastic experience: Excellent service - especially from Angela who has gone above and beyond to help us out. Highly professional, very friendly and super efficient- she really gets things done! Can't recommend highly enough.
Fantastic experience: Brilliant staff and service. Highly recommend
Fantastic experience: I have just competed purchasing two shops and a flat in Haltwhistle. Angela and her team was so helpful throughout the entire process, from the initial first visit right to the day of completion. One of the best estate agent I have had he pleasure of working with.
Fantastic experience: Moving house is one of the most stressful things you can do. Angela and the team were a pleasure to deal with throughout the sale of my house and purchase of my lovely new home. I couldn’t recommend them enough. They’ve been so helpful and kept me informed every step of the way. I never felt the need to chase them as they were always one step ahead getting intouch.
Fantastic experience: Brilliant service.
Fantastic experience: Great team; friendly and approachable, quick to respond. Would recommend. Thanks!
Fantastic experience: We received excellent customer service from Ang at the Hexham branch during the search for our new home. Warm, enthusiastic and extremely informative - she was a great help in our search and would definitely recommend to anyone else in the market for a new home.
Fantastic experience: Excellent service from Zak and from Pamela. Completely committed to serving their customers well. Thank you.
Fantastic experience: Excellent Estate agents, very polite and professional. Zak and team were very knowledgeable.
Fantastic experience: It's been quite a journey finding a property suitable for me and the little one. I've done a fair amount of whining about agents that (appear) to have actively stopped me looking at properties (ie the non local agents). So I've really appreciated the agents who took the time to engage politely, do what they said, kept smiling etc. Red Hot Property was one of those. Popped in on the Friday, asked if I could see the property on the Saturday. All no bother. Thanks. It's oddly rare.
Fantastic experience: I am so impressed with this team; it's been a pleasure to deal with Angela, Zak, and Pam. In an otherwise quite stressful situation they've been kind, competent, and always there – it's made all the difference. Thoroughly recommended!
Fantastic experience: Would highly recommend renting through Red Hot Property, Lesley is fantastic. Really felt she had my best interests at heart and helped me find the perfect place. Very professional, always had time for me whenever I had any questions and made the process as smooth as possible. Thank you so much!
Fantastic experience: Fantastic service received from all the staff at Red Hot Property. From the initial viewing through to completion the team have been very friendly and professional. Thank you for all your hard work and support.
Fantastic experience: Very professional and polite service from Zak and team. Would recommend to others as capable and knowledgable.
Fantastic experience: I recently viewed a couple properties with Ange. I couldn't recommended her any more. Not only was Ange extremely informative but also very welcoming and understanding of mine and my wife's needs.
Fantastic experience: Great team. Zak's been keeping an eye out for any properties we might be interested in, and has taken time to listen to what we're looking for (so we don't get recommended things we don't want). It's always good to have someone looking out for you to help you find the right place.
Fantastic experience: Outstanding service from Zak and the team!
Fantastic experience: Zak & Caroline helped us through what turned out to be a tricky sale of our property. Very supportive throughout and new what to do to get it over the line, a steady hand if you like! Many thanks, Andrew & Jo.
Fantastic experience: Just wanted to say a thank you to Lesley in the Lettings team, very helpful throughout the tenancy and also the end process too! Thank you.
Fantastic experience: I had the pleasure of working with three members of the Hexham team: Vicky, Caroline and Zak. I found all members of the team to be incredibly effective and efficient, supportive and knowledgeable about their profession. From viewing the property, marketing and securing a sale, they worked continuously to ensure every step was monitored and progressed within a timely fashion. All members of the team were approachable and no question was ever seen as a silly question. Though out the process, you knew they were working on your behalf and wanted the best possible outcome for you. I would recommend them to friends, and indeed have done, and wouldn't hesitate to use them again.
Fantastic experience: Zak and the team at Red Hot Property Hexham have been fantastic! I have recently bought a lovely little cottage and I couldn't have wished for a better service. The team took the time to understand exactly what I was looking for, location requirements and understand my budget. The whole team knew of my purchase and where it was up to everytime I called. They have always been friendly, knowledgeable and genuinely care about the service they provide. I would highly recommend buying through the agents and if I was to sell a property, I wouldn't hesitate at asking this team to market on my behalf as I know their customer service is superb!
Fantastic experience: Outstanding service from Vicky Robinson and her team at Hexham. Especially Lesley Reed!!! We would strongly recommend this estate agent!!! Absolutely brilliant in steering us, professionally through, at times a very difficult procedure, we can’t fault their excellent customer relations and professionalism!!! Thanks so much!!!
Fantastic experience: Great service from Zak especially however the whole team are superb! highly recommend.
Fantastic experience: I have had 3 properties managed by Red Hot Property as they are absolutely brilliant at what they do. Whilst 2 are still rented they have just supported me with the sale of one of them where I achieved a price more than I expected. Zak is a credit to the firm with great communication skills and the willingness to deal with any issues quickly as and when they arise.
Fantastic experience: We have just completed the purchase of our first home through RHP (Hexham). Our agent Zak was helpful throughout the lengthy process and always remained approachable and professional. Thank you so much Zak!
Fantastic experience: Very happy with the support and patience shown by Zak, Vicky and the team. Highly recommend them to help drive the sale of your house to completion.
Fantastic experience: I recently rented my house with Red Hot Property having been recommended to use them from my Dad. Zac and Lesley were there to answer any questions I had and went above and beyond to get my house rented out to the right people for me and my home. Wouldn’t hesitate to recommend to anyone!
Fantastic experience: Used them for 7 years - great service current letting lead Lesley is wonderful and extremely helpful I would recommend for all rental properties in Hexham
Fantastic experience: A professional team who responded well to any issues we raised.
Fantastic experience: Recently purchased a house through red hot property. Although the purchase turned out to be a lengthy process, the team were brilliant and were always on hand to help. Special thanks to Zak who took on my case towards the end and was so so helpful. I would definitely recommend.
Fantastic experience: Purchased a property through RHP, its been been a good process by them from my point of view. Zak is very responsive and helpful when needed. Recommended.
Fantastic experience: I've only had to deal with red hot property for a viewing but what a professional ,polite and wonderful people to deal with
Fantastic experience: Zac was very helpful and professional. He and the team kept me well informed every step of the way up to a successful sale. The cost of the service was also very reasonable, with no hidden charges. Would have no hesitation in recommending Red Hot property, Zac and the team.
Fantastic experience: We have just completed a sale for elderly relatives, in less than 3 months, for the full asking price, with very little hassle. Our Negotiator Zak was first class, always available, helpful and positive. I have already recommended him and Red Hot to another family member.
Fantastic experience: Couldn't recommend the team more at Red Hot Property. Professional, responsible and thoroughly diligent in selling our house.
Fantastic experience: We've just completed our purchase and our experience with Red Hot Property was perfect really. Zak in particular was immense, accommodating our tricky needs given that we were shielding throughout the process. He was very responsive, and a pleasure to work with. Everything went unbelievably smoothly, and we can't quite believe how straight forward it all was. Highly recommended. Thank you!
Fantastic experience: Just moved into my new house, Matthew and the team are quick, lovely to deal with and you get a genuinely good service. Having had a couple of pretty average/terrible estate agents over the years it really stands out when you get a good one. Highly recommend!
Thanks Emily
Fantastic experience: Friendly, Efficient and professional service received from all at the Hexham branch . Matthew and Cheryl especially so to confirm our rental in less than a week from our first call. Many Thanks
Thanks Pam, ill make sure to let Cheryl and Matthew know
Fantastic experience: We have been in contact with local agents over the last year and have to say that our dealings with Red Hot Property in Hexham has been our best experience. Responsive and great level of service. Special mention to Cheryl who gave us a virtual tour of a property during lockdown and Matthew who also gave us a virtual tour of a property and has made rental of our new home simple, I can only assume the rest of the team are working to such a high calibre - in which case they are a team to be proud of. If we're in a position to buy, we are sure to look to Red Hot Property first.
Thanks Fiona and glad we can help
Fantastic experience: Thanks to Red Hot Property we had a stress free tenancy, the majority of which was during a global pandemic and multiple lockdowns! The team were very responsive to any queries that we had and even though we never needed to use the maintenance service, the additional peace of mind was greatly appreciated.
Thanks Laura for the review
Fantastic experience: Matthew and Zak went above and beyond to help making our new home dreams come true. From answering our millions of questions to waiting with us in the property early whilst we had a new sofa delivered ahead of receiving our keys. We're so happy in our new home now thanks to the them both. Thank you Matthew and Zak and Red Hot Property!
Thanks Katie, ill let Matthew and Zak know, im sure it will make their day
Fantastic experience: Looking to rent my property out. Excellent levels of communication; feeling suitably informed and confident to list my property with them when the time comes.
Thanks Sam, so glad to hear we met your expectations and thanks for the review
Fantastic experience: Very helpful.answered the phone quickly and had the answers to any questions regarding the property at their fingertips
Hi George, really happy to hear this, and thank you so much for the review
Positive experience: Very helpful staff
Thanks Susan
Fantastic experience: I would use Red Hot Property all the time they are very helpful and efficient. Dealing with this estate agent recently I would definitely recommend them to anyone, staff are friendly, helpful and professional. Keep up the good work, I was very impressed with the speed and efficiency in renting a property in Hexham, Northumberland.
Thanks Christine and glad we could help you
Fantastic experience: Excellent service and very helpful staff!! Matthew it's brilliant very responsive and updated me during the all renting process. I definitely recommend this agency!! Very professional service
Hi Adrian, yes Matthew is great isnt he - Ill be sure to let him know
Fantastic experience: Helpful service, appreciated guidance and advice
Hi Maureen, thanks for the review
Positive experience: The excellent team at RHP have been superb in all areas of property management. Well recommended!
Thanks Alex, appreciate the review
Positive experience: Matthew has been great helping us to understand the role of landlord for our investment propertt. He has kept us fully informed throughout the process even ddespite the COVID pandemic restrictions. Happy to recommend Red Hot Property for anyone looking to buy, rent properties. Friendly, responsive and professional service all round.
Thanks Kym
Fantastic experience: Matthew has been absolutely brilliant all the way through the process, arranging a second viewing at short notice. He always replies to emails promptly and personally. He clearly cares very much about his role in the business and has made this a painless experience for a first time renter! Thank you :)
Thanks Gayle
Fantastic experience: Brilliant friendly, helpful staff 5 star x
Thanks Debbie
Fantastic experience: Red Hot recently advertised and let out my Hexham property. From start to finish, their service was excellent and I was particularly impressed with their 'nothing's too much trouble' attitude and quick response times.
Thanks Giles, "nothing really is too" much trouble with out staff - always go the extra mile, thanks for the review
Fantastic experience: Excellent
Thanks Alan for the review
Fantastic experience: I have used the services of red hot property three times in the last two years once to sell a house and twice for letting and have found them to be very professional and friendly. Matthew recently rented a house out for me and everything worked out very well.
Thanks Chris
Negative experience: The agency are only interested in the landlord and not the tenant. Constant emails about basics such as working hot water and a flushing toilet, only to be faced with threats as you will be charged with the bill. They definitely took advantage of me as a mother without being able to pay the account myself. At one point I was electrocuted following the advice of the owner where water was pouring into a cupboard with electricity. The small mounted and outdated tv fell off the wall, luckily not on my children. Thank god for the tenancy deposit scheme. I got all my money back for the reasons they brought up after numerous viewings of which they were present. They are money grabbing people. Be Ware .
Hi Louise, sorry you felt this way - thats certainly not our intention
Negative experience: Very poor website Doesn’t work properly The most important thing for a letting agent is their profile on the internet This one is poor and is not mobile friendly
Sorry about our website Melanie - We have a new one and wold be great if you gave us some feedback on this?
Negative experience: Opinionated, unprofessional and left 2 young boys without a roof over their heads. Disgraceful service keep well clear!!!
Positive experience: Display of houses laid out nice very helpful
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