Savill Andrews
Savill Andrews is a distinguished real estate agency based in the heart of Chard, Somerset, with a strong presence across the regions of Somerset and Devon, including Yeovil, Ilminster, and Crewkerne. Renowned for delivering a professional yet warm and approachable service, the firm specializes in guiding clients through the complexities of buying, selling, and renting residential properties. Their team is composed of local experts with deep geographical knowledge, ensuring that every transaction is handled with precision and an intimate understanding of the local market dynamics.
What truly sets Savill Andrews apart is their unique integration of comprehensive financial advice within their property services. Led by Director Gary Andrews, an independent mortgage adviser with nearly 25 years of experience, the agency offers expert guidance on mortgages, remortgages, equity release, buy-to-let strategies, and family protection. Gary’s jargon-free, transparent approach ensures clients are empowered to make informed decisions about their personal finances and property investments. The agency is committed to placing the client at the center of every interaction, ensuring their specific needs are met with integrity and care.
For landlords and tenants, Savill Andrews provides robust lettings services supported by a dedicated team including senior lettings negotiators and property inspectors. They ensure full compliance with the latest government legislation, including recent updates from May 2025, and offer efficient management of tenancies, from valuations to maintenance. The agency also caters to sellers looking for a swift and secure sale through their partnership with Whoobid, offering online property auctions with 0% commission. Whether utilizing traditional auctions or the modern method of auction, clients can benefit from a streamlined, transparent process that guarantees a sale by a specific date.
With a strong commitment to professional standards, Savill Andrews is a member of The Property Ombudsman (TPO) and holds Money Shield certification, guaranteeing the security of client funds. Their team, including experienced office managers and accounts specialists, ensures that every aspect of the property journey—from initial valuation to post-completion support—is handled efficiently. For those seeking a reliable partner in property and finance, Savill Andrews offers a complete, client-focused solution tailored to the unique needs of the South West region.
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-12h
Photos of Savill Andrews
Our comment from ImmoNetwork about Savill Andrews:
Local Expertise and Comprehensive Services
Savill Andrews is a family-run estate and letting agency based in Chard, serving clients across Somerset and into Devon with offices in Yeovil and Ilminster. The team combines local geographical knowledge with a professional approach to help clients buy, sell, and rent properties. Beyond traditional estate agency, the agency provides essential financial services, including mortgages, protection, and equity release, guided by Director Gary Andrews. This holistic offering ensures that clients receive expert advice on personal finance alongside their property transactions, streamlining the path to homeownership or investment.
Exceptional Customer Care and Personal Support
What truly distinguishes Savill Andrews is the deeply personal and friendly service provided by staff members such as Andrea, Chloe, Matthew, and Emily. Clients consistently praise the team for their patience, empathy, and ability to make stressful processes, such as moving or selling a home, feel manageable and even enjoyable. Whether showing properties with a "no rush" attitude or going above and beyond to accommodate special circumstances, the agents are frequently described as supportive, kind, and genuinely dedicated to finding the right fit for each family. Many reviews highlight how the team goes the extra mile, providing clear explanations and reassurance from the first enquiry through to completion.
Efficiency and Local Market Knowledge
The agency is recognized for its responsiveness and efficient handling of viewings and negotiations. Staff members are noted for their punctuality, thorough preparation, and quick communication, ensuring that clients are always informed. Matthew and Chloe, in particular, have been commended for their deep knowledge of the local area, property specifics, and current market values. This expertise allows them to provide accurate valuations and effective marketing strategies, helping properties sell or let quickly. The team’s ability to manage complex chains and coordinate with other professionals, such as conveyancers, contributes to smooth and timely transactions.
Strong Reputation and Client Trust
While a minority of clients have reported issues regarding communication or deposit handling, the overwhelming sentiment from the majority of reviews is one of high satisfaction and strong recommendation. Clients appreciate the transparency, honesty, and professional demeanor of the staff, noting that they feel valued and well-cared-for throughout their journey. The agency’s reputation as a trustworthy, family-run business that prioritizes client needs makes it a preferred choice for many in the Chard, Yeovil, and Ilminster areas. Savill Andrews continues to build a legacy of excellence through its dedicated team and commitment to delivering a superior customer experience.
Savill Andrews: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 100 reviews
Fantastic experience: Andrea and her team were absolutely lovely! They were so helpful throughout the whole process and made everything run as smoothly as possible. They were incredibly understanding of our circumstances, patient, and flexible, and really went out of their way to help us find a home for our little family of five. We’re so grateful for all their support and kindness during what has been a stressful time for us. I would highly recommend Andrea and her team to anyone looking for a letting agent! ❤️
Thank you for such a lovely review! We are so glad we could make your experience positive and wish you the best of luck in your new home :)
Fantastic experience: Always a pleasure to deal with. Very professional and responsive.
Thank you for your review, we are pleased you have had this experience with us.
Fantastic experience: Very helpful fast response time and on hand to help been a pleasure
Thank you, we are glad to help!
Fantastic experience: We went in to look at some other estate agents in the area, we popped in to have a look and all the staff were so friendly and Andrea showed us a lovely property! She was so helpful and lovely! Definitely would recommend this estate agents
Thank you so much for the review! We are glad we could help!
Fantastic experience: While moving into my own home, I was shown around my new property by Andrea, she has been absolutely amazing and is always there to help when I have queries (even now) she has always greeted me with a smile and been super friendly! She’s made moving into my property so much easier and from not knowing anything about moving being my first time, she has been super helpful and helped me understand everything. I would 100% recommend anyone looking to move going through Savill Andrews, super fast replies, super friendly service and lovely well presented homes which are super well maintained ☺️⭐️⭐️⭐️⭐️⭐️
Thank you so much! We are glad to have made the moving in process smooth. Good luck in your new home:)
Fantastic experience: Everything was incredibly smooth, the booking of a viewing was straight forward and everyone we dealt with has been extremely helpful Thank you
Thank you! We are glad we could help :)
Fantastic experience: Andrea and her team were fabulous. Right from our first enquiry a quickly arranged viewing and a very quick decision from the landlord, they instilled confidence in us during the entire journey to our new home. We can’t thank them enough. By far the most helpful, knowledgable and reassuring agents that we have ever been lucky enough to have dealings with. If you are looking for a rental property give Andrea or any of her team, Emily, Jess or Rose. You won’t be disappointed. THANK YOU ALL SO MUCH!!
Thank you so much! It makes us happy to know we made such a positive impact on your journey!
Fantastic experience: We had such a positive experience viewing one of their properties. Andrea was fab, super friendly, professional and helpful. She really helped make our experience great. We have now put in an application for this rental. Would 100% recommend Savill Andrews.
Negative experience: do not recommend this company they are very unprofessional, if your not a men they talk and treat you very badly, Does not reply to emails and calls very Unprofessional to ignore clients and also say they would get back in touch with you if the house comes back online due to it falls through which they haven't done which they have done more then once now.
Fantastic experience: Was viewing a 4 bed house and had a delightful viewing with a no rush attitude and a great knowledge of the property. The whole experience was good and made an impression.
Fantastic experience: Very professional and have always felt valued. Dealt with queries and repair issues promptly around the property.
Fantastic experience: ✅ Professional and knowledgeable ✅ Speedy and efficient ✅ Supportive local team If it was not for Saville Andrew’s in Chard, we genuinely would not be here. We were all signed up to a house in Axminster, but the chain unfortunately collapsed at the last minute. At the same time, we had already signed the lease for Health and Remedy, leaving us with nowhere to live and a very stressful situation. Luckily, we found a property and explained everything to Gary and his team. They completely understood and worked incredibly hard to help us complete in a time frame that worked for us. The whole team were professional, fast and clearly knew exactly what they were doing. We could not have asked for better support.
Fantastic experience: Very friendly, explained well.
Fantastic experience: Andrea showed myself and my partner around a lovely flat today. She was friendly and knowledgeable. She answered all of our questions and provided us with all required information. Thank you Andrea for making it a pleasant viewing :)
Fantastic experience: Andrea was so lovely to talk to, she took her time into showing my partner and I two flats today. We are very much looking forward to moving into our first home, Andrea made it very much enjoyable and answered all our questions to top standards. Great estate agents!!!
Fantastic experience: Excellent experience viewing a rental property today. Phone was answered quickly to arrange the viewing and received a reminder text with details of location. Had a little trouble finding the property so called the office who were very helpful. A lovely, friendly agent showed us around, the property was lovely and well maintained. Overall really great experience from Savill Andrews.
Fantastic experience: It’s was good over all the the doubts were clear a very good experience
Fantastic experience: I had my first meeting with a representative from Savilla today, and I was very positively impressed. Everything was handled professionally – the agent was punctual, well-prepared, and clearly explained all the important details about the apartment. I really appreciated the organized approach and transparent communication. It was a great first experience, and I’m looking forward to working together further!
Fantastic experience: We couldn’t be happier with the service provided by Savill Andrews. Chloe came to value our property and was amazing!! She listened to all our questions and gave such a positive and friendly vibe which put us (me) totally at ease! Not only that but both Gary and Chloe have been exceptional at getting the house on the market and finding properties that suit what we are looking for. Really very happy with the service and would 100% recommend!
Fantastic experience: Very helpful team. Always friendly and polite.
Fantastic experience: Chloe was very efficient and answered all my questions. Very friendly and easy to talk to. Hopefully sale goes smoothly, so far so good.
Fantastic experience: Andrea has been absolutely fantastic
Fantastic experience: Very friendly and helpful staff!
Fantastic experience: Andrea was very supportive throughout my letting experience . When I decided to sell my property through Saville Andrews also Chloe was very knowledgeable of current market values in the area , she used the latest technology to take images of my property . She kept me updated every step of the way through the viewings to my offer , to completion , recommended me the best ever conveyancer! Have bought and sold many houses in my time and this was by far the easiest and smoothest ! Great family run business. Highly recommend.
Fantastic experience: Very good service and very helpful.
Fantastic experience: Emily, Andrea and Matilda were so helpful, they made the move very quick and offered us support and guidance throughout the whole process. We are so happy with the outcome and are very thankful we had these lovely women helping us!
Fantastic experience: They were very helpful, swift at getting things done, and always replied very fast, I was real pleased with their services, Andrea went above and beyond to help me wherever necessary, the only time when something came up and she was busy, she sent Matilda who stepped up and got the job done, Thank you very much for all you've done, special shout out to Andrea
Positive experience: The team were consistently helpful with my tenancy. Any issues that arose were dealt with very quickly. Very pleasant people and would highly recommend them.
Fantastic experience: Had a viewing at this property and the estate agent Andrea was fantastic, Had all the information to hand and was very friendly
Fantastic experience: From the moment I walked in they guys couldn't do enough I wanted a place to rent quick and they sorted it within a week I was showed round by Emily she was really nice and made sure I knew all the info I needed ...matilda even sent an email a week later to see how everything was going I don't think u could possibly ask fir more in terms of great staff great service
Fantastic experience: Chloe was extremely helpful and very easy to talk to, showing us the properties professionally and with great care. When she phoned to discuss booking viewings, after confirming our requirements, she immediately emailed and texted booking confirmations! Extremely professional!
Fantastic experience: Viewed a property this afternoon. Chloe was very professional and didn't rush me with the visit. Gave me all the information I needed about the property and very well delivered. Brilliant customer service and a credit to your company
Negative experience: Not great. "Lost" my electrical cert for the property I rent 2 years, then found it, then "lost" it again so needed to redo the cert. They didn't give me a copy, as they are legally required to do. And now, without my permission or even notifying me they have moved my deposit to a different company. Now it's me having to jump through hoops to set up with a new deposit holding company (who's instructions don't actually work). I'm sure there's some legal requirements to this, I can't imagine they can legally move MY money around without my consent. No electrical cert, moving my money around without my consent. Maybe a call to a solicitors is needed!
Fantastic experience: Have recieved amazing support from Savill Andrews. Have recieved amazing financial advise and Jamie has been amazing in answering all of our questions. Also viewed properties with Savill Andrews with Chloe and again cannot fault the service, Chloe arrived promptly and was happy to answer any questions we had, she had good knowledge of the property. Amazing service all round and would highly recommend them to everyone!
Fantastic experience: Very professional and helpful
Fantastic experience: Had a great time viewing houses in Chard. My consultant was Andrea who was super nice and even offered me a Car lift because I was new to the town.
Positive experience: It's an estate agents
Fantastic experience: Very friendly and professional, highly recommended. I felt that they genuinely wanted to help find the right place for me and no doubt they probably will, which i’m looking forward to.
Fantastic experience: Jamie showed us around a property today at short notice. He was very friendly and helpful.
Fantastic experience: Very professional viewing by team member. Thanks
Fantastic experience: Very friendly, family run business.
Fantastic experience: All good and very professional
Fantastic experience: We had a very good experience with Savill Andrews and we would like to send many thanks to Chloe and Leanne.
Positive experience: Pleasant viewing experience
Fantastic experience: It was a good experience with Savill Andrews and special thanks to Michelle.
Fantastic experience: I had a viewing today with this company and was very happy with the service. Very friendly staff.
Fantastic experience: Able to book a viewing quickly and easily. We were dealt with very professionally.
Fantastic experience: Good honest description of property. Lovely helpful lady to assist with our viewing who got us answers to questions we asked before we had even arrived back home.
Positive experience: Good website easy to navigate
Fantastic experience: Excellent viewing with Leanne yesterday. We were given local information, we we're able to ask questions about the property. Excellent viewing on all levels. Thank you so much !
Fantastic experience: We recently bought our bungalow through Savill Andrews. Matthew, who we dealt with, was excellent. He answered all our queries quickly and efficiently, and kept us informed throughout the process. We found him friendly, helpful and professional throughout, and we'd thoroughly recommend Matthew and Savill Andrews to others looking to sale/buy properties in the area.
Fantastic experience: Very helpful friendly company
Fantastic experience: Really impressed with Matthew’s knowledge and honesty with the house. Would highly recommend them
Fantastic experience: We have been most impressed with Savill Andrews; both agents we worked with were very professional, very pleasant to meet and gave us all the information which was needed. Many thanks!
Fantastic experience: Although this particular house was too small for us, I was very pleased with the agent showing me round. Good knowledge of the house and area.
Fantastic experience: Good service
Fantastic experience:
Fantastic experience: Very helpful, clear and honest. Very happy with their professional service.
Fantastic experience: Really happy with the property’s I seen today and even tho I was booked for one property today they managed to fit me in to another viewing last minute!
Fantastic experience: This is a great agency. The whole team is good, friendly, responsive and professional.
Fantastic experience: From the moment we put our house on the market with Savill Andrews nothing was too much trouble. Matthew managed our viewings with a very positive and professional attitude, maintaining contact throughout and I genuinely believe we would not have had better experience with any other estate agent. They are big enough to have presence and exposure, but not too big to lose a personal service. We have no hesitation in recommending the Savill Andrews team to sell your home.
Fantastic experience: We decided to put our house on the market after the first lockdown. After calling a couple of larger estate agents and not getting any of our calls returned I called Savill Andrews. Immediately Mathew was interested in coming out to value for us and answered all our questions and concerns. They are a smaller agent who give a much more personal service and you feel looked after. Although the viewings were slow due to the pandemic, Mathew always kept us updated and informed. During our sale things were a little slow at times but Mathew was always chasing for updates and information to feed back to us. His role in our sale continued right throughout until the day we exchanged. We can’t thank Savill Andrews enough for the help and patience they showed us.
Fantastic experience: Recently purchased a property through Savill Andrews, the whole team were incredibly helpful and timely, I'd definitely use them again.
Fantastic experience: The team at Savill Andrews have been most supportive and professional with both the rental (over several years) and subsequent sale of my property. I would recommend them for both services as they have always been consistent, available when needed and prepared to help wherever they could.
Fantastic experience: Matthew showed me round a property I’m interested in buying and was certainly knowledgeable, very professional and able to answer all my queries, and he clearly knew what he was talking about with regard to properties neighbouring grade 2 listed buildings. Thank you!
Fantastic experience: We were shown around a property by Matthew who was very professional and knowledgeable about the property and surrounding area, and would recommend Savill Andrews of Chard.
Fantastic experience: I have just sold a one bed house in Chard on behalf of my mother. An offer was made within one week of the property being on the market and S Andrews helped to negotiate a good final offer. Very happy with this company both as a sales and letting agency. All the staff are fantastically helpful.
Fantastic experience: Moving to the area from over 150 miles away has not been the easiest during this pandemic, the lettings department went above and beyond to help us, setting up viewings and even taking measurements when we found THE place we wanted to call home. They were responsive, professional and I couldn't actually sing their praises much louder.
Positive experience: Not to bad.
Fantastic experience: Great local service
Negative experience: Only leaving one star as I can't leave a zero. They need to be professional and honest in their dealings with tenants. Communication throughout the tenancy was poor at best. Withholding monies under false pretenses at the end of tenancy is wrong on every level but sadly all too common in this industry. Failing to follow procedures when letting properties and ignoring emails when asked to explain and correct matters means they fit the stereotypical description of a bad estate agent.
Negative experience: Terrible terrible agent. Stay well clear unless you want any deposits unfairly withheld, poor and very minimal communication, failure to uphold their requirements as an agent and follow the correct procedures in regards to tenancies/rental properties.
Fantastic experience: Brilliant .For friendly helpful advice , property or financial this is the place to go.
Fantastic experience: Good
Fantastic experience: We dealt with Savill Andrews with the sale of our house and couldn't have been more delighted with their help and determination. A special thank you to Sam who kept us in the loop all through a very stressful time. Thank you Saville Andrews.
Fantastic experience: We (Whoobid) work alongside Savill Andrews to offer online auctions to the local area. We have recently ran our first joint auction with them and had an incredibly successful result for our mutual client, achieving an instant exchange at a price at a strong price for the vendor, exceeding expectations! Matt, Sam, Mark and the rest of the team worked tirelessly to market the property and ultimately built copious amounts of interest garnering a fantastic result at auction. Having worked together on a professional side I cannot recommend the team at Savill Andrews enough. We certainly look forward to many more successes in the near future!
Negative experience: Called SA on Thursday with an enquiry re a property to let. Agents didn't know whether landlords would accept pets (why not?) and said they would call landlords and get back to us. Predictably, no reply by Saturday so called again. No reply and no answering service despite their Google Places info stating they were open. In common with 95% of estate agents, a complete waste of time effort and space. Do estate agents actually do anything at all for their commission?
Fantastic experience: We had a house sale completed recently with incredible support, many thanks to the very professional service we received from the cheerful and incredibly helpful team at Savill Andrews. Would highly recommend and will use again.
Negative experience: After calling first time around asking about a property me and my husband were interested in viewing, I was told that someone would call me the following day to book a viewing. There was no call so me and my husband decided we'd call them, we were then told that we could not book a viewing until the following Monday as the property was not ready. So, I rang first thing that Monday to be told that the property will probably be gone because they already have booked lots of viewings. Well thanks for ringing and letting us know, maybe in future you ought to keep your story straight.
Negative experience: Does not reply to emails. Unprofessional to ignore clients.
Fantastic experience: It is easy for people and Estate Agents such as myself to criticize other Estate Agents, but having had a handful of my clients move from Taunton to Chard I find myself having to write a positive review about Savill Andrews. Firstly my clients that have used them say they have received a first class service from knowledgeable staff, they say the team at Savill Andrews have been so helpful and go that extra mile to assist them in every way. Secondly when they have been involved in a chain that I have been in they have always kept me updated where necessary, and have always been very helpful and professional in working with me to assist our clients in every way. If I were to have an office in Chard I really think that Savill Andrews would be the main competitor, but not having an office in chard I would highly recommend their services to anyone wishing to sell or buy, very helpful indeed, I look forward to working with you again in the future.
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