Lovelle, Humberston

Fantastic experience: Well bought our house through Lovelle’s Elaine was our main contact along with Jasmine when Elaine was on leave. They were both extremely helpful with Elaine going the extra mile on chasing down on our house sale. I said it to her a few times that I wished she was selling our house as she seemed much move proactive than our estate agent. Thanks Elaine and Jasmine

Fantastic experience: Would highly recommend Lovelle, Humberston. Everyone we met were friendly and supportive. Photographer Lovelle uses is excellent and also gave us good advice. From start to finish Lovelle staff have been professional and made the whole process straightforward and everything went smoothly. The house sale completion date occurred 7 weeks after the day an offer was made!

Fantastic experience: The Lovelle Humberston team provided a very professional, efficient and friendly service selling my house recently. They are a credit to themselves and I would not hesitate to recommend them to others.

Fantastic experience: Sam, Suzanne, Elaine, and Jasmin the team at Lovells Humberston were absolutely fantastic from start to finish in selling my property would highly recommend them to anybody thinking of selling their house.

Fantastic experience: Elaine and Jasmine at Lovells Humberston went above and beyond to ease the stress of our move from Manchester to Lincolnshire. Nothing we asked of them was too hard to do and the communication and updates were frequent and necessary every step of the way. Can’t thank them enough.

Fantastic experience: AMAZING! AMAZING! AMAZING! After coming from another local agent - Lovells Humberston have been absolutely outstanding! We've had negative experiences in the past when moving with other agents, but Lovells Humberston have restored our faith and our move was perfect! A huge thank you for Lovells Humberston for everything. With two properties to sell and one to purchase, Lovells Humberston have been incredible! From the start of the process to the end, nothing has been too much trouble! Samantha, Jasmin and the team worked so hard on our sales and purchase! Communication has been great and the girls kept us in the loop at every moment. Any questions we had - Samantha and Jasmin were on hand to help. Their knowledge is simply outstanding! Highly recommended!! If you want a smooth sale / purchase - these are your ladies! Thank you again Samantha, Jasmin and team - you've made our family very happy in their new home.

Fantastic experience: Suzanne and the team were excellent at every stage of our house purchase. Having broken chain and been in limbo for six weeks, they helped to ensure a smooth and pain free purchase. At every stage of our purchase, challenges were unblocked and communication prompt and super transparent. Nothing was too much and we managed to complete our purchase phase quickly and efficiently. It was refreshing to deal with an estate agent who supported the buyer aswell as their seller. Thank you for reducing our stress levels and helping us to complete our move from Bedfordshire to Lincolnshire with minimal difficulty. I highly recommend the team at Lovelle Hunberston.

Fantastic experience: Robert was very helpful, when enquiring about a property. Thank you

Fantastic experience: Bought a house through Lovelle and they were superb. All staff were super friendly and informative, which made the process so easy!

Fantastic experience: This proved to be a long arduous journey with many peaks and troughs. We appreciated the professional support given by all the staff in eventually getting us over the line. This is not a journey that I'd like to repeat so many thanks for the support.

Fantastic experience: I would highly recommend Lovelle's, Jasmin was very professional and friendly and was always on hand to answer any questions I had. Fantastic service, great team :-)

Fantastic experience: We contacted Lovelle in Humberston to sell my mum's property when she passed away. It was an emotional time for my family, but Sam and her team made the whole process very easy for us. All the girls where very helpful when I had any questions and nothing was too much trouble for them. Extra brownie points for Jasmin who was really friendly and went the extra mile in everything she did. I wouldn't hesitate to recommend this branch if anyone is thinking of selling their property. 10/10 from me X

Fantastic experience: Everyone was incredibly friendly and helpful throughout the entire selling and buying process. Couldn't reccomend highly enough!

Fantastic experience: Super helpful from all staff from first contact to completion. Quick and thorough responses to all queries, however trivial. Specific thanks to Elaine and Suzanne - ace.

Fantastic experience: I cannot recommend Lovelle Humberston enough they went above and beyond with everything they did for us on our sale thankyou so much for everything you did when selling our house Suzanne, Elaine,Sam and Jazmin! You were amazing

Fantastic experience: From the second that I reached out to Lovelles as an awkward ‘I want to buy this house but ours isn’t on the market!’ Kind of customer. They have bent over backwards, nothing was too big an ask, the information loop was incredible. The ladies never make you feel like you’re being unreasonable and took a huge chunk of stress away from the move for all of our chain. Thanks ladies, 100% will be recommending your services.

Fantastic experience: Elaine was extremely professional & kept myself informed regular on the sale of my late mums house, a great friendly professional office of ladies, The best Estate Agents in Town. Thanku so much for all your hardwork & dedication.

Fantastic experience: The team at Lovelles were fantastic throughout the sale process. The brochure looked great and listened to my input as to what i wanted shown on the advertisement as well as using their social media and rightmove platforms to highlight the property whenever asked. The first sale fell through at the last moments and the team was quick to get it back on the market as soon as possible as well as advise on fair market value. At all times they was fast to respond and kept me updated as things were progressing without ever having the need to pester them. I would highly recommend the sales team at Lovelles; especially Suzanne and Jasmine.

Fantastic experience: All the team at Lovelle Humberston were friendly and efficient. Our property was sold quickly and we were given regular updates during the sale.

Positive experience: Having recently sold a leasehold property with Lovelles i found the staff to be very professional and supportive throughout a difficult sale. Helping communication between both solicitors, buyer and ourselves and providing advice when necessary. We would certainly use them again when selling another property.

Fantastic experience: We wish to say a BIG thanks to everyone at Lovelles Humberston.. Dealing with Sam and her team made the entire journey of selling our house so easy.. Their expertise, friendliness and understanding of our requirements in selling our property was second to none.. We would highly recommend anyone to use Lovelles Humberston as they won't be disappointed in receiving a first class service as we did.. Many thanks..

Fantastic experience: Excellent service from Lovelles Humberston , especially Jasmin

Fantastic experience: We just received a fantastic selling experience with the Humberston Lovelle team. A very helpful, experienced and personable team of ladies who helped us to achieve a great outcome in a difficult market. Would highly recommend to others. Deborah & Mark

Fantastic experience: The ladies at Lovells have been helpful and done the best they can to help me through the purchase of my new home. They have provided the conduit between the solicitors and the seller. They are true to their word and honest.

Fantastic experience: The team at Lovelles were brilliant throughout my sale. Helpful, professional and always ready to answer any questions. Jasmin sorted everything out and was always there to get things done, life would’ve been more stressful without her steering the sale forward!

Fantastic experience: The service from the team was top notch. Special mention to Elaine for going above and beyond to make sure the sale went through. Laura and I greatly appreciate the hard work you put in. They go the extra mile to get you sold.

Fantastic experience: Massive thanks to Elaine at Lovelle Humberston, great service and kept us informed on every step of the transaction. Would 100% recommend

Fantastic experience: Great that’s all I have to say. Suzanne did a great job. Friendly quick response, great communication and was friendly during the viewing.

Fantastic experience: Bought my first home with Lovelle Humberston and I can highly recommend. Professional, proactive, with excellent communication throughout the process, they couldn’t have made it easier. Special thanks to Jasmin for her outstanding support throughout.

Fantastic experience: Bought a house through Lovelle. They kept me updated throughout the process. They chased up everyone constantly and took a lot of pressure off me. Hopefully the next house will be through the Humberston team

Fantastic experience: Sold on behalf of a family member - can't fault the personal service provided. Excellent communication and understanding throughout from start to finish meaning I was always aware of what was happening or being chased which is just what you're looking for. High praise to Samantha and Briony. Highly recommend.

Fantastic experience: Very helpful and understanding too

Fantastic experience: Great service, with very friendly and polite staff. I would highly recommend Lovelle estate agents, they give a lot of good advice and an honest opinion of the value of your property. Well worth the commission paid

Fantastic experience: My experience with Lovelle Humberston from start to finish was always professional and courteous. It was a long drawn out process due to having to wait for probate. Whenever I spoke to Lovelle's nothing was ever too much trouble. I would like to make a special mention to Jasmin who kept our buyer up to date throughout the whole process. I would have no hesitation on recommending Lovelle's.

Fantastic experience: Lovelle Estate Agents have been extremely supportive and helpful to me during my move to Cleethorpes. I highly recommend them.

Fantastic experience: I would definitely recommend Lovelle, Humberston to sell your property. Suzanne, Jasmin, Sam and Briony are dedicated professionals who always went the extra mile to keep me informed at every stage of the sale. Simply outstanding from beginning to completion !!

Fantastic experience: Staff at Lovelles were very helpful and efficient at all times. Thank you everyone involved in the sale for your friendly approach that made the sale an easy process despite a couple of buyers changing their minds at the start.

Fantastic experience: First Class Service

Fantastic experience: Selling with Lovelle has been a very positive experience. Briony has been on the case the whole time and I did not feel that I had to chase up as she was always on top of all the details. She made sure that we and the buyer were working together to get the sale completed. When the property was being viewed we were given useful feedback from each view. Highly recommended for sure! Thanks for a smooth and speedy transaction.

Fantastic experience: Given the very personal circumstances of my brother and I, with where we are both located, and the fact that we were selling our Mums home, Sam and her team at Humberston Lovelle dealt with it all seamlessly. Very professional, knowledgeable, and friendly. If you're looking to sell a home in the area, this is as smooth as it gets, in a world where all too often the customer seems to be the least consideration.

Fantastic experience: Fantastic Estate Agents!

Fantastic experience: All the ladies at Lovelles Humberston were extremely helpful and efficient. Excellent service.

Fantastic experience: Briony was the main lady to deal with our sale, she showed us around the property and was really helpful in regards to any questions we had! But all the team at Lovell’s Humberstone was brilliant!!! I could not fault any of them, truly amazing bunch a ladies! Thank you so much for your help! Xx

Fantastic experience: We are very happy with our experience. Lovelle was always very accommodating to questions and happy to help. They even left us a lovely present at our new house which was a great surprise and much appreciated. When the time comes we have to move again we will without question use Lovelle.

Fantastic experience: Simply outstanding from start to completion. I never give 5-star rating 5 times but could not fault Sam and the team. The photos and promo video were incredible, selling fee competitive, marketing and viewings well managed and communications throughout were excellent. Sale secured within a week. I would highly recommend this branch for excellent service levels. F Chambers

Negative experience: My partner and I are first time buyers, young couple and was interested in the current new build that had just come available. We had an awful experience with our previous property and needed a better quality house. The property before that was on the same plot allowed us to use the help to buy scheme. We assumed the same scheme was possible with this current house. Before reserving we showed Lovelle’s our mortgage in principle and gifted deposit amount which didn’t add up to the total asking price because we were using Help to Buy. Due to Lovelle’s not checking our mortgage in principle and not correcting us (which they had noticed the mortgage was considerably less as the owner told me over the phone ) we paid £1000 to reserve the property. Months down the line, the developer found out we were using Help to Buy and told us he didn’t offer that scheme and we ended up losing the house and deposit. I was 5 months pregnant at the time and was becoming very stressed. The owner rang me and said one of her team assumed we had a gifted deposit for the rest of the amount of the property (which was £50,000!) When I complained and asked for support in receiving our £1000 deposit back from the developer we were shut down. We wouldn’t of reserved the house if we knew he didn’t use Help to Buy but we were not informed and it was not picked up- even though they deal with this day in and day out. I was extremely stressed, upset and disappointed in the response to our situation.

Negative experience: My only experience .... sent them an email about three months ago and got no reply

Fantastic experience: After lots of recommendations from friends and family we decided to go with Lovelle after a terrible and unsuccessful 4 months with another local agent. Samantha (the director) came to see us both, spent 3 hours guiding us, informing us about the local market, our property, our past experience and to generally reassure us both. 2 to 3 days later the property was listed. The article, photos, and marketing was fantastic. After, we were handed over to the other members of the team, Briony and Emily. We had 10 viewings, numerous above asking price offers and our home was sold in less than a week. The girls worked around our sometimes awkward working from home timescale, kept us updated throughout, guided us and overall, was a joy to work with! Emails were replied too within the hour. Any queries and concerns were resolved immediately and they didn’t stop to help us both, right up to completion. You can clearly see why these are one of the highest rated agents, they genuinely care about their clients and make a usually stressful time, very easy. On a slightly separate note, it’s nice to see a team of staff not only efficient but also very happy and dedicated within their roles. Credit to the director Sam who clearly runs not only an exceptional team but a very successful branch, you are all a credit to Lovelle!

Fantastic experience: Fantastic service, friendly and informative and easily approachable.

Fantastic experience: Great friendly & professional communication overall

Fantastic experience: Absolutely fantastic. Professional service the best estates agency ❤

Fantastic experience: Excellent Service these people know what to do when dealing with clients ... Well done to all the team and special thanks to Bryony

Fantastic experience: Very friendly knowledgable team , great communication, always happy to help nothing to much trouble , Thankyou all for helping us find our perfect home

Fantastic experience: 5 star all the way cannot fault the team, fantastic customer service, great communication and all round lovely people to deal with. Would definitely recommend!

Fantastic experience: Fantastic service from start to finish. Samantha and the girls are amazing.

Fantastic experience: Samantha and her team were Attentive and on the ball at all times during protracted negotiations.

Negative experience: Lovelle HUMBERSTON listed a house for sale which we wanted to view. We were able to view it rather quickly, the lady who showed us round was very nice also, think she’s the owner but I can’t be sure. We put an offer in on the property straight away, the offer was above asking price. The seller apparently wanted the person who could move the fastest. Lovelle allowed us and another buyer battle against each other basically, we were told the first person who could move the fastest could have the property. I was told we were in a much simpler chain than the other buyers. I rushed around for a couple of days, tried so hard, put pressure on our buyers to move things as quickly as possible. I contacted Lovelle each time I got a step further and the whole way was told we were one step ahead of the other buyer. We were told we would be given a decision one day however we were kept hanging on. The next day I contacted them to be told they were waiting on contact from the seller. Another day passed, I received confirmation our buyer had completed all steps and we were ready to go so I called and they said they will call the seller but they were so confident the property was ours, they said they will call me back straight away... they didn’t! That evening passed, we thought the property was ours. I called again in the morning and was told someone will call me back. I received a call back some time later to be told they were giving the property to someone else! I understand the buyer makes the overall decision but Lovelle should never have allowed this. It was so stressful and they didn’t seem to care. This also happened to a friend of ours, they said they had the exact same experience with Lovelle having to battle against another buyer. I wasn’t going to write a review however I made a comment on a Facebook picture they uploaded a few days ago and the comment was deleted. Why delete the comment and block me from commenting on any other post! I did screenshot the post and comments however I can’t post them on my review. I would never deal with this estate agent again, buying or selling!

Fantastic experience: Lovely staff and great communication. Nothing was ever too much trouble. Thank you!

Fantastic experience: Great service throughout

Fantastic experience: "Absolutely Brilliant Service. I wouldn't hesitate to recommend Lovelle Bacons. Best Estate Agency we've ever used."

Fantastic experience: PROFESSIONAL l KNOWLEDGEABLE l FRIENDLY I currently have my bungalow on the market with Lovelle. I don't know what I was expecting from an estate agent but these girls have gone above and beyond for me. From the initial communication, to the photos to the viewings, I have been kept up to date every step of the way. I have recently accepted an offer and although it feels like everything is at a standstill right now I have the trust in them that they are doing every thing they possibly can. Thank you for every thing so far, I cant fault you. To anyone thinking of selling and needing guidance along the way, you cant go wrong with Lovelle.

Negative experience: They can't quite understand the concept of the courtesy call

Fantastic experience: The best branch of Lovelles and the best house sellers ever. Samantha, the owner and the team are amazing. The only place to go to buy or sell a house. They are the bee's knees

Fantastic experience: Excellent service, very supportive and good value for money. Easy to contact when necessary and kept me fully informed at every stage. This was the second time I've used Lovelle Bacons for a successful sale, and I would use them again.

Fantastic experience: Great service & reasonably priced compared to others locally. They kept us very well informed at all stages of the process - would recommend to anyone.

Negative experience: Disappointing to say the least - couldn’t even get someone round to value our property. Made appointments and then cancelled them... no effort made from them. Very poor.

Fantastic experience: Fab agent. Very helpful in buying our new house :-)

Negative experience: Rushed me round the property I viewed and every time I went to look at some fault she didn't want me to see she quickly changed the subject. Dishonest, but then they are estate agents and it's what you should expect I suppose. Be careful when viewing one of their properties.

Fantastic experience: Thank you to all the team at Lovelle Bacons Humberston especially Samantha who went out of her way to ensure we could move in after a very eventful removals day! Prior to the move day everyone was very friendly and answered any questions very professionally with great local knowledge We can highly recommend using this branch Arthur and Cherry

Fantastic experience: Great team of lovely, helpful people. Highly recommend.

Fantastic experience: Friendly and professional team. Really pleased with the service I received. Would highly recommend!

Fantastic experience: I cannot recommend Fiona and the Humberston branch team highly enough. I received helpful information throughout the process of the sale and nothing was too much trouble. Their customer service was outstanding and their approach was both friendly and professional.

Fantastic experience: Fiona and Gail in the humerstone office have been brilliant, nothing was too much for them to sort out. Thank you so far and looking forward to completion and getting moved in. Thank you.

Fantastic experience: I would like to share my wonderful experiences about the Lovelle Humberston team. We initially dealt with Sam who came and valued our house and took lots of amazing high quality professional photos. Looking back at the valuation she came up with, it was 100% accurate. They proceeded to show respect and care as they showed our house, and took on board any instruction we gave them. Throughout the sale process, we were kept informed by Fiona, who was so professional, friendly and patient. I cannot fault them at any level, I highly recommend them, you won't be disappointed.

Fantastic experience: We would like to take this opportunity to once again thank the staff at humberston for helping and guiding us to the purchase of our new home in marshchapel. Fiona and Gail were fantastic from the very first phone call, right through to completion. The process we went through was made so much less stressfull due to their professionalism & guidance. We would recommend humberston estate agency to everyone weather buying or selling. Daisy & Martyn x

Fantastic experience: Sam, Gail, Helen and Connor did a truly fantastic job in selling my property in less than 2 weeks. A very professional service from them. I cannot thank them enough for their regular updates and contact every step of the way. Sam was excellent in making the brochures to my property spectacular , Helen was truly amazing in finding our buyer, Gail was brilliant in making sure my sale went through hassle free and Connor was great in keeping me up to date every step of the way. A very professional, fast, efficient service who made my sale stress free. Thank you so very much. Highly recommended.

Negative experience: The person who shows you round properties is awful.not a nice person speaks to you like crap.defintly wouldnt deal with these again

Negative experience: Charged me £1,200 (their minimum fee) to answer the phone and put an advert on Rightmove. In contrast my solicitor handled both the sale of my house; contracts, searches, registration etc etc, and the purchase of the next house, again legal paperwork/contracts /searches etc. For BOTH these jobs they charged me less than Lovelles charged me to answer the phone and put an advert on Rightmove. How can that be right? They (and let’s face it, it's not just them it’s all estate agents) charging more for one job, than solicitors charge for two jobs which require a hell of a lot more work? The entire Estate Agency industry in this country is just one license to print money.

Fantastic experience: The staff at Lovelle Bacons got me a buyer within 6 weeks of the board going up. I was kept up to date and nothing was too much trouble for the friendly staff.

Fantastic experience: I can not praise the staff enough at Lovelle Bacons, Humberston. So helpful and have kept me up to date all the way through from looking for a property to buying my first home. I can not thank the staff enough for making the whole process so easy and simple. I am now settled in my new home. Thank you.