Lisa's Homes

Fantastic experience: Lisa rents my property’s out, she is thorough with her work and brilliant person to talk too. Be sure she try her best to help/ rent your property out

Fantastic experience: Great communication any issues are always resolved. Would recommend to any Landlords.

Fantastic experience: Excellent service highly recommend Lisa Homes for your letting requirements

Fantastic experience: Lisa Homes has managed our property for the last year. We have found Lisa and her team to be proactive, informative and very supportive over that time, explaining all we needed to know as new landlords. I would highly recommend them to manage your property/properties and to keep you up to date with all the latest regulations and take the stress out of property management.

Fantastic experience: I would highly recommend Lisa’s Homes to anyone looking to rent. The process of setting up my tenancy was smooth and straightforward from start to finish, with everything explained thoroughly. I felt supported throughout the entire process. Lisa and the team are incredibly friendly, professional and always go above and beyond to help, ensuring you feel looked after. Lisa’s Homes would be my first choice for any future rental, and I wouldn’t hesitate to recommend them to anyone looking for a professional, friendly and reliable letting service.

Fantastic experience: Hello thanks for company service many thanks to Mrs. Lisa she did really help me I would say thank you For everyone

Negative experience: Worst est agent in town please avoid at all costs very ruthless heartless people.was with these people a few years ago at a tiny little flat on rotterdam road I have never been treated so badly in my life i was accused of lying and told if I get beaten up I probly deserve it and they would let me out of my tenancy which was 1 year long also iv never had a year long tenancy before or since so to me shows that they new I was getting a bad property and made me pay more than the remaining rent would of cost to get out of there even though I had threats for my life while there from something unrelated to them

Fantastic experience: From the moment we started looking at a property to moving in we could not have asked for any more from Lisa and the team. She went above and beyond time and again! Fantastic service

Fantastic experience: Lisa and her team are a joy to work with. always on hand for any issues a tenant may have and are proactive.

Fantastic experience: I had a great experience with Lisa's Homes. The team was professional, responsive, and made the whole rental process smooth and easy. The property was exactly as described, and they were always there to answer any questions I had. Highly recommend!

Fantastic experience: Recently been gping through the process of renting a home with them, amazing ladies, great communication, couldnt recommend them enough !

Fantastic experience: Always had a good experience with Lisa’s homes, any issue we have had has been resolved within 48 hours, usually less! I even had to call at 2am and they answered and got a contractor out to me as soon as they could! They’re all very nice who work there and the contractors they use are lovely also!!

Fantastic experience: We have just finished renting through Lisa home after two years. From the start they was just amazing so helpful especially as we was in such a rush to find a nice home so our little girl could come home from hospital Francesca was so lovely and helped in every way keeping us updated and making the move go as smoothly as possible. Any issues we had while living at the property were always dealt with so quickly grace was great at communicating with us every single time! At the end the check out was very straight forward us the same day we was able to receive our deposit back from the DPS. Overall I honestly could not recommend Lisa homes enough! Thank you! 5*

Fantastic experience: Fast communication, very helpful. Thank you for your help yesterday

Fantastic experience: Lisas homes have been extremely helpful and pleasant to deal with. They have made my move easy.

Fantastic experience: I’d just like to Say a big thank you to Lisa and Her team for making our move Stress free As possible, very helpful couldn’t do enough for us. been with Lisa 12 Years And she has always been Brilliant. ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I don't often do reviews but on this occasion I felt I needed to. I rented a property with Lisa's Homes last month. The process went smoothly from start to finish. Any little Jobs requests were carried out to a high standard very quickly. The office staff deserve a mention due to their professional and friendly attitude. I can't recommend renting through Lisa's Homes enough. Service like I received are rare these days. Well done Lisa's Homes. Please continue your business to the very high standard you are giving. Mr C

Fantastic experience: Great Service !!

Fantastic experience: I have worked with Lisa's Homes for a number of years, and they are very professional, efficient and knowledgable. The staff are always friendly and helpful, with nothing too much trouble. Lisa, Fran, and Grace are always brilliant, and if more companies operated like this, the world would be a much simpler place. If you are looking to let your property, or rent, then I cannot recommend Lisa's Homes enough. Brilliant!

Positive experience: Só achei bonito demais

Fantastic experience: Excellent service never any issues from there side of things

Negative experience: We rented from Lisa's Homes for just over two years and found the agency quite reliable and any repair works were carried out swiftly. However, the check out process and dispute has meant that I can only score the company 1 star. Some advice for those renting. Please do you use the DPS (Deposit Protection Service) they are brilliant. Keep records of everything, take photos and get them dated. We just won a dispute with Lisa's Homes and we were awarded our full deposit back. Please request that you are present at the check out. If there are any disputes, legally they can be sorted out there and then and it is only reasonable that you have the opportunity to rectify anything. Take dated photos of your tenancy at the start of check in - a newspaper works well as this can be placed in each photo to prove the date. If the property is not cleaned to a professional standard on check in then this needs to be rectified by Lisa's Homes. They will insist on check out that it is professionally cleaned - deep cleaned so it must be this way at check in. In our case, it was not and they wanted it to be in a better state than we found it. Don't allow them to push you into anything you don't feel is right, they will try and coerce you into payment - stick to your guns, highlight the evidence and if needed, use the free legal procedures with the DPS. Finally, look out for lies, they will try and state things you said when the evidence says otherwise - be wise and smart.

Fantastic experience: I have been renting my home through Lisa's home for the past 10 years, and I can truly say that the experience has been outstanding. From the very beginning, the agency has been professional, responsive, and always willing to assist with any queries or maintenance requests. Their dedication to providing excellent service has made renting a stress-free experience. A special thanks to the landlord for allowing me to call this house my home for so many years. Your kindness and support throughout this time have been truly appreciated. It's rare to find such a great combination of a reliable agency and a considerate landlord, and I feel fortunate to have had both.

Fantastic experience: Highly recommend Lisa’s Homes. Efficient, trustworthy, reliable. No issues with communication from any staff member. Properties all managed professionally.

Negative experience: i wouldn't ever go with them i been in a place with them for all most 2year and i had mould and damp and the done nothing about they made made me suffer and really by not help me and tell if i dont like it move and fattening to kick me out i end my tenancy with so do not go with them please as they just want your money not to help with your problems and that made me that i got rush to hosptial

Fantastic experience: Having been tenants of Lisas Homes for a number of years, i can honestly say that nothing is ever to much trouble for the team. They worked tirelessly to help us find a new home that was right for our family and met our needs. Lisa and her team Francesca, Grace, Kate are lovely and there customer service, before, during and after is nothing but excellent. Warm, welcoming with a superb sense of humour they really do make you feel confident that they look after their tenants as much as their landlords. I cant recommend them more highly and are certainly deserving of a big pat on the back ,there job is not easy but credit where its due you guys are brilliant.

Fantastic experience: Very helpful

Negative experience: By far the worst experience with any company I've dealt with. Their neglect, lack of care, defensiveness and aggression led me and my partner with a newborn baby having to move out. At the end of the tenancy, me and my partner and mother did a thorough deep clean of the house and garden. Leaving the property in immaculate condition, my partner is a bit obsessed with cleaning as it is but we really did our best to ensure Lisa's Homes couldn't have a reason to disappoint us further and of course leave the house in a good standard for the next tenant. Having left nothing to fault, LH has highlighted a teddy we forgot on top of the kitchen cabinet, a spider in the corner of a room, a finger pointing to a spotless mirror which was the last thing to be cleaned and the front and back garden which me and my mother (a hobbyist gardener) spent an entire day on just a few days before our tenancy ended. They have charged us over £300! We asked to be present during the inspection because we knew they would be particular at the least, they lied about the landlord underaking the inspection and ignored our request. Their response to this afterwards was, had we have been kind to them they would have accepted. We have shown no signs of being unkind to them, we only relayed our feedback and didn't contact them with any other issues afterwards as they made us feel uncomfortable with highlighting our concerns. We regrettably used reposit which we now have to go through to provide evidence, evidence of which we cannot prove as a number of the defects LH have pointed out there are no images of before. E.g dust on blinds. After researching Reposit, the reviews show to favour the landlord/ agency so we're not feeling our dispute will be taken fairly, either way we're going to supply what evidence and information we can as it really isn't fair. My partner just wants us to pay it so we can just close the chapter and not let it affect our family any longer, but it really isn't fair when we made so much effort to please them and seeing my partner really doing her best to clean the house every single day for the full 12 months. It really is so frustrating. Lisas Homes have really done a good/ bad job on us and have made an enormously negative impact on our lives as a new family. It's strange how small things can make such a big impact on your life, Lisa's Homes has caused us so much distress, characters that are that bad, unfortunately beyond any chance of improvement, which can only surely result in others expressing their concerns and leading LH to shut down. Which is exactly what needs to happen to this business as we've recently learnt they have a terrible reputation for doing this over and over again, ive been told many times to look at how bad their facebook reviews are, it seems there are no reviews on their FB as they've had to turn reviews off. Why be like this LH we were so understanding and polite and some defects such as the rotten broken ropes on the decking we didn't even care about, we only highlighted them at the beginning so we wouldn't be liable for them and the unsealed bath which we sealed, we didn't bring it to your attention because of how defensive you get, so i just did it myself to prevent the leak on the kitchen cealing getting worse. We were good tenants, paid on time every month, let you conduct viewings before we left, remained polite and professional after you shouting and being aggressive. What kind of tenant would actually please you as a company. That's enough for now but as much as I look at the good in everyone, I really can't do that here.

Fantastic experience: Our experience with lisas homes is very streamlined and organised. From the internal portal, to the contact we have had via phone calls and emails. Would recommend her team.

Fantastic experience: Can not recommend these people high enough. They pulled out all the stops to help us secure our new home. Nothing was too much trouble and they were in touch all the time. Special mention has to go to Francesca and also poor Kate who kept answering my phone calls. Totally fantastic the whole team. I feel we are with an agent who cares as much about the tenant as they do the landlord

Fantastic experience: Lisa and her team are first class and I am incredibly impressed with their service. Would highly recommend and have used Lisashomes for over 15 years now.

Negative experience: 0 stars cant be left - Unbelievably bad company. I can't even begin to explain why lisas homes (a property management company that is supposed to serve both the landlord and the tenant) has driven us away from living at one of their managed properties. But to save all the time, we asked to be present during the property inspection as we were well prepared for lisas homes to pull a fast one. Me, my partner and mother have thoroughly cleaned the property including the garden. 2 weeks worth of deep cleaning. Francesca has just told us the landlord is not satisfied with the most ridiculous defects, the defects of which were already there and evidential in images. We've just spoken to the landlord that has made me and my partner feel a lot better, and they have in fact not completed an inspection. Lisas homes have avoided our right to be present on the inspection and have hilighted multiple times in the email the landlord is not satisfied from his inspection. I really do not feel any satisfaction from saying this but I have to inform other people that are thinking of dealing with lisas homes, they do not like to hear about any concerns, they are unprofessional, aggressive and have shouted at me on the phone asking me to let them speak. Me and my partner have not contacted them about any concerns during the remainder of our tenancy, we accommodated for them to arrange viewings before we left, made sure the property was spotless to help them to move on when really we should have told the viewers to stay away. I have never come across such a company, there response from there reviews is consistently, we pride ourselves on customer service. After being in customer service roles for over 18 years and of course having my own dealings with other companies throughout the years, that pride is non existent, this is the perfect example of poor service. Commit at your own risk but from one person looking out for another here, avoid Lisa's Homes.

Fantastic experience: Just had a property inspection by Lisashomes I would just like to say how polite and professional they were. Thank you.

Fantastic experience: Lisa's homes are very very good. Enquired about a garage a while back and explained the situation I was in and they held the garage for me for a week or two until I had the funds available for the deposit and rent etc. Lisas homes are very welcoming when you walk into the main location and always with a massive smile when you speak to the ladies on the front desk. Compared to other estates I have been with in the past I just cannot fault Lisa's homes one bit.

Fantastic experience: I can't thank Lisa and her team at Lisas Homes enough for making this experience so easy and relaxing for me. It's my first time renting with an agent, everything was explained clearly about the process of the application and had I any questions the team was there to help. The house is clean and spotless, and I'm looking forward to settling in and making this house mine and my childrens home.

Fantastic experience: Just looking for a place to rent for senior people

Negative experience: Worst experience I have had with trying to rent property in my 10 years of renting. Their tactics were obvious and distasteful. In general I would say they were unprofessional and lazy, coming across as stereotypical of a bad pushy estate agent. Starkings and Watson, Gilson Bailey, and Mills Knight are all 1000X better at customer service in my opinion.

Fantastic experience: Towards the end of 2023 we were looking for a new rental property, we contacted Lisa's Homes and from that moment on the team were nothing but helpful, particularly Francesca who went above and beyond to help us secure a property. Thank you

Fantastic experience: Lisa and her team have just completed finding me tenants for 3 empty properties. I can only praise their work and for taking care of the correct paperwork etc. This has taken away the headache of everything involved in renting properties. Thank you.

Fantastic experience: Thank you Lisa’s Homes - Very helpful with new back door for my rented house. So fast and professional, plus great maintenance team - SIGMA! Well done!

Negative experience: Stay away. Lisas homes has left me and my partner feeling uncomfortable with expressing our concerns. We are stuck in a 12 month tenancy with a company that has made us feel like we do not want to be here. I will be elaborating on my experience with Lisa's Homes over the coming days but I didn't want to delay on warning others to stay away from this company. They are aggressive, have clear trust issues when we are trying to voice maintenence issues and have no consideration for health and safety. My partner is pregnant and we have an urgent matter which needs attending to. She almost had a fall the other day due to this and they have just cancelled the job looking beyond whst we have discussed, including the unrealistic alternative we were given to access our garden. There's so much I need to explain but I'll leave it at this for now. Lisa's Homes do not want to hear about your concerns. They get defensive and make out you are not being honest. Yesterday I was being shouted at and being told to stop speaking on the phone. Will add more soon but this company really is one to avoid unfortunately.

Fantastic experience: As a tenant, Lisa's Homes have been splendid. Any issues were resolved quickly and all the staff had a professional attitude. The properties are also of a high standard.

Negative experience: Been renting for 10 years now, had multiple problems with the property, some fixed quickly, other either ignored, cancelled or just down right forgotten about. Recently my landlord is wishing to remortgage and lisas homes have had to actually get the work done that has been ignored (things like getting my internal stop tap replaced which was mentioned several years ago, the leak from the bathroom which causes a problem in the ceiling of the kitchen, also meantimes several years ago). Now the work is done Lisa’s homes is trying to tell me I am liable for some of the charges for this work. I have always paid my rent on time or even early and Lisa has decided that my rent money will be used to pay the charges. DO NOT USE as they do not care about you as tenants or about the properties themselves and will charge you for work they themselves are liable for. Landlord and tenancy act 1985 section 11 Lisa when you read this review, look it up and read it.

Negative experience: Right where do I start, this abomination of a company beggars belief .There is certain individuals with serious health issues live in these properties. I can fully appreciate their own flats are their own responsibility to a point . But as there letting agent you have a health and safety responsibility and dutie of care which you are not fulfilling can you please explain why you are not complying with that ie the stairwells banisters have never at no point been cleaned,as you should be aware hygiene is a massive issue in this current climate, there is no working television, aerial , trip hazards at the front doors and all the way though the hall ways , due rubbish that is meant to be cleaned I have spoken to the tenants and they are absolutely disgusted about the whole situation, I just wondered if you run your company with total apathy and contempt to your tenants, or is it just about money and not the well being of your tenants

Fantastic experience: I have been using Lisa for a number of years now. In this duration I have always found her to be very professional and extremely reliable in everything she does. Not only Lisa but her whole team have been fantastic. I would recommend Lisa Homes to anyone who is wishing to rent there property and wants to have the comfort in knowing there property’s are being well looked after.

Fantastic experience: Amazing - been renting through Lisa’s Homes for 2 years now. Recently our garage door decided it wouldn’t like to open anymore - reported it to Lisa’s Homes and they got someone out the next day who got it fixed within 10 minutes of getting here! Really easy systems to report problems and a great set of people working in the office.

Fantastic experience: Rented from Lisa’s Homes for 5 years & always received the best service possible! I would always highly recommend this letting agency in Lowestoft.

Fantastic experience: I am very pleased with the help I received from them and rate them very highly thank you francheca

Fantastic experience: More charities fund fundraisers disabled access radar accessible keys, sunflower disabled badges. Needs more Down syndrome people like me for work.

Fantastic experience: Great guy who runs it he's trying to find me a Blueray of Peppermint it's a great film great action not to be missed

Fantastic experience: Lisa’s homes have been fantastic at managing our rental properties. Lisa’s homes have been very quick and efficient with great communication on any issues with our tenant or property. Couldnt recommend high enough.

Fantastic experience: We're new tenants with Lisa's Homes and we have nothing but praise for how they have treated us from the start. Within a week, they had found us a suitable property to rent, and gave us a moving in date. The whole process was quick, efficient, and professional. Francesca in particular is very approachable and friendly; nothing was too much trouble for her and was a great guide through the whole moving in process. I would 100% recommend Lisa's Homes to potential renters!

Fantastic experience: We rent our house through Lisa’s Homes and have found them to be most professional and thorough. We know our tenants are well looked after leaving us with no worries.

Fantastic experience: The best agency we ever dealt with!! Super professional, friendly staff, and Lisa goes above and beyond to help and support her tenants in a fair and balanced way, unlike many other places that just stick to their landlords! Thank you for all your help in the past Lisa and wish you and your team all the best ❤❤❤

Fantastic experience: I’ve lived in 2 Lisa’s homes properties over 8 years. After issues stemming from the landlord deciding to sell, lisa went out of her way to help me into a newer and nicer property. I’ve never had an issue that they didn’t resolve quickly and efficiently. After leaving my first property with her the team were clear on the standards they wanted the house to be left in & I found my next property in the same calibre. Professional yet down to earth and understanding

Fantastic experience: We have been renting with Lisa Homes for the last eight and a half years and we have nothing but praise for them, they have supported us since day one, when times were hard they did everything possible to support us and keep us in our home and we are still here. Maintenance issues have all been dealt with professionally and resolved ASAP. We cannot recommend them enough despite all the negativity on social media. Ignore it all !

Negative experience: Avoid at all costs these people are completely untrustworthy and incompetent awful awful people with absolutly no morals

Fantastic experience: Excellent and proactive support from Lisa and her team to find a suitable Tennant from marketing to the Tennant moving in all within a 2 week period. Great result for all involved. Thank you to theteam at lisa's homes, highly recommended.

Fantastic experience: Very easy and straightforward service, friendly and experienced, efficient

Fantastic experience: Knowledgable friendly people.easy to deal with

Fantastic experience: Very helpful, honest and professional service. Joanne is lovely, thank you.

Fantastic experience: I was really pleased with the service of Lisa's homes during the time I rented a flat via this property agency. Fantastic team, helpful and kind. I surely recommend them for everyone. Sabby E.

Fantastic experience: Very helpful and always willing to answer your question as soon as possible and we are so happy with are new flat a big thankyou to the whole team

Fantastic experience: I was wondering if you have any one bed flats that accepts DSS

Positive experience: Friendly staff and quick to help with any issues. Got my deposit back within 3 days of the tenancy ending.

Fantastic experience: Highly recommend lisa homes, very supportive towards me getting my first ever home, the staff at lisa homes are absolutely lovely

Fantastic experience: Professional friendly staff always there for anything I needed would highly recommend.

Fantastic experience: Very good contact with the staff Well recommend agents

Fantastic experience: I cannot recommend Lisa's homes enough, from personal experience she has bent over backwards to help us in a time of need, lovely professional lady but with a heart of gold. Looking to rent a property, I would 100% take a look at her website !!

Negative experience: Felt quite judged by lisa's homes due to my history from years ago. Told could not be assisted due to this. I've never had a letting agent tell me this. I would not recommend lisa's homes. I should have read the reviews before making an application. I had also previously viewed a property with liasa homes which was in very poor condition too. Just found the company to be insensitive.

Fantastic experience: I cannot say enough good things about Lisa's Homes! We had very little notice to move out of our previous property, but Lisa saved the day and went out of her way to help us move in as quickly as possible. All of her staff will quite literally do anything to help and any issues are dealt with very promptly. They genuinely do care about making sure tenants are happy and supported and I wholeheartedly recommend them if you need help with property. Superb staff, superb company!

Fantastic experience: This company is a fantastic organisation to work with regarding buying or renting a house for your family! I 1000% recommend using this company without hesitation. They always support you in every way possible!

Negative experience: They make out they help people on benefits find homes, though they don't advertise this anywhere, just tell you they do when you ask! Their properties are not the best, yet when we tried to view one because we're desperate, they said we must be earning £1750 a month and our guarantor £2100 a month! We're on benefits and our guarantor is retired!!! They knew this. So if you're going with these people because you hope they can help you when you're claiming benefits and are at your lowest point, DON'T!!! You've been warned.

Negative experience: I was a tenant with lisa's homes for years with serious disrepair. We took the landlords to court in Gt yarmouth and won damages. Lisa's homes' managed" lol the property. We posted videos of the disrepair on youtube and they were taken down after a couple of years so we will repost and include newspaper links to the landlords anthony and christopher dunne.

Fantastic experience: I have rented my property with Lisa's home's for 4 years and have had nothing but an outstanding service, if anything happens they are on the ball and it gets fixed straight away, all the staff are extremely kind, friendly and helpful and they've even gone out of there way to check if I was ok when family couldn't get hold of me. Very professional I'd highly recommend to anyone.

Negative experience: I suffer with mental health issues it's not a sympathy review so I won't g into details. But the experience I haover the phone was horrendous! I had help with my formand who ever did it filled details wrong. I honestly felt victimised though I was being interrogated. I don't recommend anyone

Negative experience: Currently renting with Lisa's homes. As God is my witness... I HATE IT. Honestly. It's the worst mistake I've made since moving to Suffolk. I paid alot of money upfront to move into a house that wasn't cleaned to standard. At all. And they actually don't care. The bins from the last tenant were overflowing and attracting flies. Someone from their team responded by saying that flies were normal around bins, which is incorrect and indicative of the lack of care! The service is laughable! The staff have an attitude when you raise an issue which is really off putting, (minus Joanne who sadly heard me crying my head off about how awful its been living here and was genuinely supportive). Mice dropping, dirty bathroom, mouldy roof which I hope gets fixed soon. It's the poorest service I've EVER experienced. The reviews that tell you to avoid aren't lying! **If you need to rent in these strange times, please only pay a deposit with a company that will go the extra mile for you to see the property first! I feel like I got conned paying to live in this house. Make sure that you rent with a company that care about your experience being an easy one because moving house is stressful enough. Save yourself the tears and the disappointment!** I'm paying for the carpets to be professionally cleaned because the previous tenant(s) had a cat and the fur is EVERYWHERE! And because the carpets weren't even hovered before I came.. I'm out of pocket! AVOID AVOID AVOID! Thank God I don't have a cat allergy otherwise I'd have been done for after giving these people my 6 months rent upfront! Honestly, look elsewhere unless you wanna be on the phone to these guys every week. Once they take your money, you take a deep breath amongst the stress of moving billions of boxes and see things for how they really are everything changes! I don't write reviews often but this is my only regret since coming to Suffolk and I wouldnt want my worst enemy to feel what I do! You work hard for your money, spend it with a company that doesn't get offended when you expect what you pay for!

Fantastic experience: Having not gone through the renting procedure in 16 years, I can not thank Lisa's Homes enough for making it so much easier than expected, everyone I spoke to has been lovely, helpful and happily go through any questions to make my move as easy as possible. They don't judge personal circumstances and are professional and I would definitely recommend.

Fantastic experience: we first moved into one lisas houses 5 years ago she is amazing very professional we recently moved out to bigger house was very sad move having to leave lisa I would definitely go with lisa again she always goes beyond to help and fix anything plus she has a great team aswell we also got full deposit back which a lot landlords will mess you about with. thankyou lisa xx

Fantastic experience: My first rented property with Lisa's homes and hopefully it won't be my last, very professional and responsive throughout the whole process. She put me at ease during the whole process as moving is so stressful! Can't praise them enough :)

Fantastic experience: I am now in my 3rd property with Lisa’ Homes. The first 2 were both short term tenancies in anticipation of finding the right property in Pakefield close to the sea. I have not had a single issue with this company in 4 years. Property inspections on pre agreed dates are efficiently carried out on time. I have recommended others who have also received a similar service to my own experience.

Fantastic experience: When myself and my daughter became homeless lisa helped to get us both into a beautiful home with a fantastic landlord as quick as anything, the whole process was well explained and I was provided with as much help as I needed to get into the property! I have now left Lisa's homes , through no fault of theres but my wishes to move closer to family. If I ever had any issues with maintenance between Lisa's homes and my landlord the issue was always checked same day worst case scenario the next morning, always went above and beyond and for that I'm extremely grateful! My exit from the property was very smooth with no delays! If I was to ever need to move again i would be MORE than happy to go under Lisa's homes again!

Fantastic experience: We have been tennants with Lisa for over 7 years & we couldn't fault her at all. Service is always excellent & always listens to our needs & goes above & beyond to help us. Her personal service is fantastic & wouldn't want to be with anybody else. Would highly recommend, great service, great properties always.

Fantastic experience: Tenant for a fair few years with this company. Always an A+ service with regard to any issues that arise. Thoroughly recommended in the local area.

Positive experience: Came back to my emails straight away, although I didn't use them wouldn't hesitate to recommend

Fantastic experience: Absolutely Brilliant!!! Lisa and her team go above and beyond to help and I have found my perfect home. I would highly recommend!!

Negative experience: Never ever try Lisa homes for renting out your property Worst services with Lisa homes they take 12000 + GST from the house owner to rent out property and gives offers which are very less than market rate and if we ask them they will tell you can't get offer better than this for my 3 bhk semi furnishedproperty he suggested me a tenent for 10 k including 2 k maintenance . I got a tenant and myself through 99 Acer's that to 15 k for same property .anger finding tenent myself I asked them for my money back from past 15 day I am asking 12 k back they are not attending the phone calls .this is a big mistake of my life

Fantastic experience: Fab company. I am a new tenant and Lisa found me the ideal home within a week! Fast and efficient services. Highly recommended.

Fantastic experience: Lisa’s homes have been fantastic from start to finish, I’ve never had a problem when jobs need doing they are solved very quickly. Staff have always been very friendly and polite, if the office is busy I always send a email and hear back within an hour or so. I’m a very happy tenant.

Negative experience: This property was awful, there was no insulation in the flat roof and the heating was costing me £6 to heat the property for just half of the day. It was only a one bedroom property. It took a year to get this problem resolved and had to get environmental health involved who issued hazard notices. The same happened with the drains outside the property that were kicking up a putrid smell which caused my bedroom to smell, despite 2 different companies telling the landlord that the drains needed repairing they failed to have the work carried out. I also had sewage come through my bedroom ceiling as the sewage pipes had no insulation on them and I had to throw all of my bed away except the frame and they would not replace the damaged items only the carpet which was theirs anyway. But it took them over two weeks to do this and I could not stay at the property at the time. I had to put up with mail going missing as they kept failing to fix front door to property. I had to personally take rubbish that was dumped in the garden as lisas homes failed to sort it out despite numerous complaints. I tripped over rubbish dumped in the garden one night as no external lighting and was knocked unconsous. They are really nice too you when you are interested in one of their properties, however once you are in and have any problems you are constantly met with problems. There are more problems I suffered at this property which I can show if you are interested to see, I have video and pictures of all of the issues that i suffered at this property. IF YOU STILL CHOOSE THIS LETTING AGENCY I HOPE YOU HAVE NO PROBLEMS.

Fantastic experience: Fantastic service, I have been a tenant with Lisa's Homes for over 5 years now. They aim to give the best service, any issues I may have had in any property has been resolved extreamly quickly. They are professional and easy to talk to. I would highly recommend to anyone looking for a home.

Negative experience: From start to finish we have had an awful experience. Extremely poor communication, takes forever and a day to resolve any issues and now left the property and it's been 6 weeks and they still haven't returned our deposit. Sick of having to chase everything up and getting the same answer "sorry I'm not dealing with this case we will contact you" Avoid at all costs

Fantastic experience: Great! Lisa herself makes the effort to be as involved as possible, which is rare for businesses these days. Always been very professional, friendly and helpful. What more could you ask for?

Positive experience: It's OK