Wards of Deal Estate Agents

Fantastic experience: ⭐⭐⭐⭐⭐ I would like to thank Amanda at Wards Deal for her outstanding professionalism and support throughout the sale of my property up to exchange. She consistently went above and beyond, and I really appreciated all her help and communication throughout the process. A big thank you also to the whole team at Wards Deal for their support.

Fantastic experience: I’ve dealt with many estate agencies over the years, and from my personal experience, Wards has been a standout performer in the Kent area. Their professionalism, exceptional customer service and genuine commitment to helping customers really set them apart. I recently spoke with a member of staff named Lucy to organise a property viewing for myself and my daughter, and I cannot praise her highly enough. From the moment we spoke on the phone, Lucy was incredibly professional, friendly and helpful. She took the time to listen to what we were looking for, guided me through the viewing process and provided clear, reassuring advice about the steps involved in finding and securing a house. What stood out most was Lucy’s patience, kindness and willingness to go the extra mile. She made me feel comfortable, valued and confident that I was in good hands. Buying or finding a new home can be a stressful experience, but Lucy’s excellent communication and supportive approach made the process feel so much easier

Negative experience: Without a doubt, Wards of Deal are the worst estate agent I've used. I had so many problems with the staff, their marketing and the manager, that I wish I'd gone somewhere else and paid far less in commission. I know estate agents aren't exactly the pick of the crop but these lot are something else.

Fantastic experience: We bought our new home through Wards of Deal. Our sales progressor Amanda Robinson was polite, kind and understanding. Whenever I called the office everyone tried to help or directed me to someone who could. Thank you Wards of Deal.

Fantastic experience: Wards have been so helpful, I would not hesitate to recommend them. Lauren has gone above and beyond in her role, shown kindness and patience with us while trying to sell our house. Her professionalism is outstanding and I am very grateful for all of her help. It is hugely appreciated.

Fantastic experience: Had a great experience with the team at Wards of Deal who were all very helpful and friendly throughout the buying process. Also, a huge special thanks to Ellie for helping us get our dream first home! She was brilliant and made the whole process so much easier.

Fantastic experience: Thank you so much to Lauren and team for helping us to find our dream home for our family. We couldn't have found it without you. If you are looking to sell or buy I would 100% recommend the team at Wards Deal they where all so lovely and did such a good job.

Fantastic experience: Ellie at Wards in Deal has been absolutely fantastic throughout my search for a property. She has been friendly, professional, and incredibly helpful from start to finish. Nothing has ever been too much trouble, and she’s always been quick to answer any questions and arrange viewings. She took the time to understand exactly what I was looking for and made the whole process feel much less stressful. On top of that, she went above and beyond by helping me find a better mortgage deal, which has saved me money – something I really wasn’t expecting and am so grateful for as it also stretched our budget! Thank you Ellie!!

Positive experience: We had a pleasant experience with Wards of Deal, which is often rare for me when buying a house. I found Ellie particularly friendly and helpful and Kevin the agent that showed us around, was also very friendly, helpful and extremely knowledgeable, which can be rare these days. The only minor negative I had, was I simply could not get through to the Deal branch at first trying to book a viewing and kept getting through to the Dover branch, however once we did get through to Wards at Deal a viewing was quickly booked in.

Fantastic experience: Wards, Deal branch, have gone above and beyond to help me complete on my purchase, and I can't thank them enough. My buyer's mortgage offer was due to expire, the day I completed.. There had been delays with the buyer's enquiries, and with other legal issues he had (he was not going through Wards). Amanda offered to work late so the chain could complete on this final day. I was struck by her humility in doing this, in her own time. She has consistently gone out of her way to help, her communication has been brilliant, as well as her determination to ensure the sale went through successfully. Dylan went out of his way with paperwork, which I was struggling with, always willing to help. Ellie has been generally lovely when I've been in, helpful, friendly and very professional with it. Thank you so much for an excellent impressive service, all of you at the Deal branch.

Negative experience: I'm the buyer in a chain, and Wards is working on behalf of the seller. I have found them very obstructive to work with, and I've received emails with incorrect information etc etc. The team seem to have been providing false information to the seller's team, which is a little frustrating.

Fantastic experience: I cannot praise Wards of Deal highly enough for the professionalism they displayed while selling my house. The initial, in-depth presentation by Lauren was highly impressive. However, she did omit to mention that all of Wards' staff were prepared to go beyond the call of duty to ensure a successful sale. I'd like to give a special mention to Amanda, whose persistence and determination in communicating with solicitors, buyers, and all parties involved, meant that she resolved many issues, ensuring that the sale was completed before a deadline that could have cost us the sale; what an amazing job you did, and also to Ellie and Dylan for keeping me constantly updated of developments. Wards of Deal are an exception team who make selling a house a pleasurable experience. I would recommend Wards to anyone selling property in the Kent area.

Fantastic experience: Highly recommend Wards of Deal The people that work their ( Will, Dylan, Ellie, Lauren and Amanda) are all very professional and willing to help with anything needed, my wife and I can not thank them enough for everything they have done when buying our first forever home.

Fantastic experience: We cannot praise Wards enough for their hard work in selling our house. We went to them after a previous estate agent had proved rather disappointing, with just 2 viewings in 12 weeks and several people recommended Wards to us. From the outset, the dedication & commitment of Wards was evident. We had loads of viewings from Wards – we lost count early on. Any feedback was always shared with us straight away and every few weeks we had a summary of viewings and outcomes. Communication was excellent throughout and we were given good advice about how to progress a sale. They really did work very hard and efficiently, always keeping our interests at the forefront. Most of all, Lauren, Dylan, Ellie and Will (and probably others we didn’t know) are a very impressive team. They clearly work together really well with the same dedication and professionalism. Amanda too was helpful in liaising with us and keeping us informed as the sale was going through. We are very grateful that Wards took on our sale and will be delighted to recommend them to others.

Fantastic experience: Dylan was so helpful in our recent move. Always advising and obtaining info for us. Highly recommend 5*

Fantastic experience: Thank you to everyone at Wards for helping us to sell our house. A special mention for Will and Dylan who were helpful and extremely polite. An extra mention for Amanda, no question went unanswered and was always positive and reassuring

Fantastic experience: I cannot recommend Wards of Deal highly enough. My house sale was started off by William who was very polite,friendly and professional and from then on I also dealt with Gemma,Dylan,Lauren, Ellie and Amanda. They got to know me as a person, my reasons for selling ,what I was looking for,and the emotionally difficult decision I made , dealing with the selling of my beloved bungalow....communication from all these people was 2nd to none always friendly ,upbeat and supportive....after my house was put on the market I had plenty of viewings but no offers,after a chat with William it was decided to drop the price considerably. I was very dubious but trusted William's advice and received a cash offer the same week so I could put an offer in on the place I finally bought, which I love . This team is very supportive and positive and Dylan also provided a positive response for me when I rang Wards crying....My sales progressor was Amanda, she really worked so hard on my behalf liasing with my buyer,solicitors and Maria (sales progressor in Paddock Wood) when things were just dragging on and not moving,taking the stress away from me...She was friendly ,professional and positive....so alot of words but in a few more, thank you to all at Wards of Deal for everything,such lovely people who I wouldn't hesitate to recommend based on my experience xx

Fantastic experience: Thank you to all the team at Wards in Deal for all your help and support during our purchase. Everyone has been very friendly and professional and a real pleasure to deal with.

Fantastic experience: Many thanks to Wards on dealing with my purchase, especially Amanda Robinson who went above and beyond to get the sale through.

Fantastic experience: I have just had the pleasure of selling a property through Amanda at wards of Deal. At no point did I feel stressed or anxious about her ability to do her job. Amanda communicates, works beyond her means as regards timeliness, efficient, polite and above all supportive. Amanda was an absolute star and I cannot recommend her enough. Do not underestimate this ladies expertise to do her customers the absolute best. Thank you so much

Fantastic experience: Just bought our first house with Wards. The team in the Deal branch were brilliant (especially Amanda, Ellie and Dylan), always updating us via email and always happy to give us an update over the phone. Very happy with our experience with Wards and would recommend

Fantastic experience: Ellie Pearce was brilliant from start to finish!

Fantastic experience: Just purchased our first home with wards, everyone in the shop is so so lovely! Every single time we went we were greeted so nicely and everyone was always chatty! Ellie in particular helped us and we both couldn’t praise her enough! We feel so lucky with how smooth the whole process went and we appreciated the lovely box of goodies when we moved in! Thank you very much Ellie and everyone in store!

Fantastic experience: I’ve just bought my first home and honestly couldn’t have asked for a better experience. From start to finish, they were helpful, professional, and genuinely supportive. Ellie was so amazing — she kept me updated every step of the way, answered all my (many) questions, and really helped take the stress out of the process. She was genuinely so excited for me too, which made the whole thing feel even more special. I always felt reassured and in good hands. It really was such a stress free experience and I can’t thank them enough.

Negative experience: We purchased two properties in Deal this year and what a contrast. One is through Bright&Bright, and the other through Wards. The first went like clockwork and on Exchange we received the keys attached to an impressive wooden key ring and a bottle of Champagne from the Sales Manager. Nice touches. The second, through Wards, was a complete and utter fiasco from start to finish. A dysfunctional and busted Agency, which hadn’t even confirmed whether the Vendor had the rights to sell or not. Spoiler; she didn’t and Wards never checked! Two years later (yes seriously) when we were finally able to purchase, the Wards Sales Manager (William) refused to arrange a final viewing on the day of Exchange and Completion. He told us to drive past the property “if we wanted” but he was too busy Prospecting to open the door so we could see inside and Close the purchase. On Completion did we get a bottle of anything from Wards? A keyring? Chocolate? A thank you even? Of course not. Nothing at all. All we got was the keys loose in a grubby used envelope. William didn't know which keys opened what. We also received an email from William saying “I agree, a poor exchange viewing is important”. How Freudian, but how very true with Wards. We would never treat anyone who bought anything from us this badly so we obviously wouldn’t pay a company like Wards to do that for us. We will buy more property in Kent but not through Wards, and obviously, property management wouldn’t be on the agenda either. Wards Deal is basically the Estate Agency that constantly Prospects with a shotgun and treats buyers like dirt. The result is they cannot Close despite now and again Selling something without knowing why. It’s purely a volume game and not a people or value game for Wards. William couldn’t negotiate his way out of a paper bag. PS. There’s a repetitive format to many of those 5Star reviews!

Fantastic experience: I recently requested a valuation from Wards in Deal. William Sargeant, the Senior Sales Manager, attended and was very professional and friendly. His attention to detail with his information and advice was both informative and helpful. I would certainly recommend Wards to anyone considering taking the plunge ! Many thanks.

Fantastic experience: Thank you to the Wards of Deal team in supporting our property search. Special mention to Ellie who was very proactive and super helpful.

Fantastic experience: We come to wards because we were interested in viewing a house, Bethany emailed us with a couple of suggestions we thought we would like, one of these we absolutely loved and we put in an offer. It got accepted ☺️ If we didn't have this email from Bethany we would have missed out on this amazing house. We couldn't be happier, such an amazing service

Fantastic experience: What an amazing team (Will, Ellie, Amanda and Beth) All went above and beyond to secure a buyer for my property, especially Will who ensured that I found a property to purchase. They always kept me up to date with the progress. I will never be able to thank them enough for all their time, effort and support. Could not have done it without them. I would recommend Wards 100% to any one wanting to buy or sell. The team are a credit to the company. Thank you

Fantastic experience: Ellie was beyond helpful in my property search in Deal. She took the time to really understand my requirements, and was open and honest about properties available rather than just trying to push any old property. She remained patient throughout my search, and went over and above. I'd highly recommend her for anyone looking to buy in the area; a real testament to Wards.

Fantastic experience: We had a really great experience with the team at Wards Deal. Ellie was professional, friendly and efficient- we highly recommend this estate agents.

Fantastic experience: Had a great experience with Wards of Deal, great communication at all times and nothing was too much trouble to answer my questions! Highly recommended thank you to all the staff

Fantastic experience: Just bought my First House through Wards. As a First Time Buyer I could not have been Happier to have chosen this Estate Agent. From day one the whole team could not have done more for me. Beth got me booked in for a viewing within a day, I was given plenty of time to view the house and didn't feel rushed at all, even though she had another viewing after me. The next day I requested a second viewing and Beth made room in her day so that I could view that afternoon before making my decision to put in an offer. Beth also emailed me with any new properties that came up within my Budget whilst waiting to hear back from the seller so that I could view other properties before making my final decision. As a First Time Buyer the whole experience was very daunting for me and the entire Team at Wards went above and beyond to help make the transaction as stress free as possible from the very beginning I spoke with their in house Mortgage Advisor to get the best deal I could and they also helped me find the Solicitor to complete the process with. Once my offer was accepted I was then passed on to Amanda to help deal with the completion of the Property. Again, Amanda went above and beyond to help speed up the completion process and even on her days off was always on the end of the phone to answer any questions I had. As a Buyer I would 100% recommend Wards to my Friends and Family. A very friendly bunch and they really couldn't have been more helpful if they tried.

Fantastic experience: Totally Painless transaction thanks to all the team in Deal, Beth was really on the ball, she came to check the property so that she had first hand experience of what she was selling and did do with 48 hours. Credit to all the team.

Fantastic experience: After my first visit to the Deal branch, I walked away feeling very optimistic and confident that after being on the market for many months, switching to Wards was the right decision. Lauren explained their marketing strategy and explained how other Wards branches would also seek potential buyers, they use professional photographers to show off your property to its best advantage. In a difficult market the viewings started and just over a month later my property was sold!! Lauren and her team are friendly, professional and understood what I set out to achieve, not only selling but also the type of property I was looking to buy, you can definitely trust Lauren to steer you in the right direction when it comes to finding the right property to buy for you!! Selling and buying properties can be very stressful, but I would highly recommend putting yourself In Lauren and her team’s hands, they are all very caring and knowledgeable when it comes to the property market!!

Positive experience: Used Wards in Deal to sell my property, very professional throughout. I was blown away by the after sale service by Amanda in the Deal office. Amanda was quick to get back to my emails, always with answers or directing me to where I could find information. I used the recommended solicitor which may have made this easier but she would chase relevant parties to move things along where needed from the bottom of the chain up which took a lot of stress off of myself which I was very grateful for. Thank you Amanda and the team. X

Fantastic experience: These girls were outstanding to say the least. Both Beth and Ellie from Wards in Deal, remained helpful, professional and friendly throughout the process. I cannot thank them enough for the lengths they went to just to make everything as smooth as possible for me. I felt happy and comforted, no issue was too big or too small. They both held a positive attitude at all times and the communication was phenomenal. Can’t recommend them enough.

Fantastic experience: Good customer care. Great team helpful and proactive!

Fantastic experience: Worked closely with Amanda to progress a tough chain through to completion! Absolute pleasure to deal with and helped keep things moving despite some real challenges! Look forward to working with you again.

Fantastic experience: I should like to say a big "thank you" to Ellie Pearce for being so helpful in arranging viewings for me. When I called I was rather vague, muddled and confused about what I wanted to do. Ellie has an excellent telephone manner; polite, helpful and good humoured. As a result I have arranged viewings through Wards at Deal rather than through other estate agents. In my view, Ellie is a brilliant ambassador for Wards and is a real credit to the company. Michael Monk

Fantastic experience: A big thank-you to Will Sargeant who came round this morning to value our house in Deal. Smart dresser, smart thinker, and generally an excellent experience. 5 stars well deserved!

Fantastic experience: I recently contacted Wards in Deal regarding a valuation of my property for Probate requirements. I was met by their representative Will Sargeant who came to the house & carried out a thorough investigation. I was particularly impressed by his professionalism & the trouble taken in assessing the value. He brought with him details of local houses that had sold in the vicinity of different types but of similar size. He had a wide knowledge of the area & with the aid of these explained how he had arrived at the value of my cottage. I would therefore have no hesitation in recommending Wards to future buyers & sellers.

Fantastic experience: A big thank you to the team at Deal office, very professional in dealing with the selling of our property and the purchase of our new home. And a big thanks to Amanda who even when on holiday still had time to update me.

Positive experience: Was satisfied up till now after 3 years as a Landlord with Wards but they have since authorised and carried out unnecessary work without notifying me and deducting the amount from my account. Unable to contact the via email as no response and the phone cut to answer. So cannot get an explanation. Poor customer service for the amount I am paying.

Fantastic experience: Wards of Deal have been selling and now sold my late Aunt's bungalow. I live three hours away so this was done through the help and care of Deals branch, a big shout out to William Sargent who has been a great help throughout and much appreciated and going above and beyond his job description, thank you Will and all at Wards of Deal

Fantastic experience: My wife and I dealt with will Sargent at wards who was very helpful we would recommend using wards estate agents

Fantastic experience: Excellent quality

Fantastic experience: We had a great experience with Will at the Wards deal branch. He was very polite, professional and informative. The entire process was very simple and he was always happy to have a call to help where possible. I would strongly recommend.

Positive experience: Joe at Wards in Deal was polite and helpful , looked into any questions i had during my property search in the area.

Fantastic experience: I am searching for a nice property in deal and travelled down there from London yesterday to have a good look around. While there, I popped into the Deal agent yesterday, off the cuff and without an appointment. Joe Higgs was most welcoming and very helpful and having run a company for over 25 years, I was very impressed indeed by Joe's great customer service skills, combined with his extensive knowledge of the property scene in Deal. I would not hesitate to recommend both this agency and particularly Joe, to anyone who is thinking of buying a property in Deal. Thank you very much Joe!

Fantastic experience: In the process of purchasing our house. The estate agent who is helping us through the process is Joe and he is always there to help us with any enquiries we have. He helped us find the perfect house with all our requirements. And is always willing to help with everything we need. Wards are very quick at responding to any enquiries and issues we have. Highly recommend wards and will definitely use them again in the future should we need them.

Fantastic experience: In all my dealings with Jess Williams, from initial viewing to her final confirmation of completion, she has been professional, friendly and informative, even going the extra mile during the fuel shortage to personally collect some additional flooring. Overall excellent service.

Fantastic experience: I’ve been dealing with Joe Higgs at the Deal Branch. Joe always returns my calls, his approach is very professional, he’s upbeat and always a pleasure to speak with, even very small matters are no trouble and are dealt with immediately.

Fantastic experience: Lee & Amanda great people to deal with Joe Higgs - always polite, concerned and the person we met several times. Helpful & courteous

Fantastic experience: I met Joe at Wards of Deal last Saturday. He was most helpful in helping me find a new property in the East Kent area entering on Deal. I am now receiving a regular selection of property details from Joe and the other Wards offices in the surrounding area. Of all the agents I visited on Saturday, Joe was the most helpful. Well worth a visit

Fantastic experience: I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help.

Negative experience: Visiting Deal for a day to view properties, called and emailed every day for a week in order to arrange viewings on two apartments, no calls returned, no emails received. Called on the way there for an update and told "I'm not dealing with that I'll pass your details on to ... " No one willing to take any ownership or provide feedback despite having notes on their system and the ability to see how many times I've asked to view and hopefully buy properties from them. Absolutely appalling service.

Fantastic experience: Jess Williams from the Deal branch went above and beyond to help get us into our new build. We had a complicated chain and she helped in ways that were beyond what she would normally be expected to do. She was always contactable, extremely helpful and polite and we would recommend her to anyone!

Fantastic experience: This is the second home I've bought through Wards of Deal over the years. Thanks to Lee and the team for consistent and excellent service. They're polite and thoroughly professional. Highly recommended.

Positive experience: Property that I had seen with a For Sale board was not on their website so called into store but details were not available. Ridiculous!!!

Fantastic experience: Wards of Deal done a great job in selling our property from start to finish. Ashleigh and her team keep us fully informed at all times.

Fantastic experience: CANNOT Fault Wards Estate Agents for their exceptional work. I have had the best support, guidance, professionalism and quality from them, and in particular Ashleigh, who was at the start of our short journey and now Lee. Each team member got things moving and I was informed every step of the way. I cannot praise them enough and I would like to say a very massive Thankyou!

Fantastic experience: The branch manager Lee Wilson & his team offered an exceptional service during the Covid pandemic. We arranged a face to face meeting before deciding to place the property on the market which facilitated a humane and excellent process during unprecedented times as most interactions thereafter were via email and remote because of COVID. Wards were flexible & professional throughout displaying good team management. Many thanks & All the best Christine

Fantastic experience: I highly recommend Wards of Deal. The team were highly professional & so incredibly helpful when buying our flat (especially during a pandemic. ) The whole process was smooth & moved quicker than I expected. They were always there to answer any questions by phone or email.

Fantastic experience: Lee Wilson and his team at Wards in Deal sold my house recently with service nothing short of exceptional. 1 week, 1 full asking price offer, and 1 happy seller! Clare was helpful throughout, Ashleigh did a great job with viewings, and Amanda catapulted the whole transaction through to completion with ease and regular updates. Don't bother going elsewhere.

Fantastic experience: Our sales advisor, Jess, is the friendliest, most helpful and professional Estate Agent that we’ve ever dealt with! She went above and beyond what was expected and helped to make a potentially highly stressful situation manageable throughout. Would highly recommend the company and, in particular, Jess. Thank you.

Fantastic experience: Excellent customer service by Jess. She has been extremely supportive throughout the process of purchase, which can be a stressful time. She has great interpersonal skills and has always been very responsive on any queries we have had. Cannot recommend Jess and Wards enough for the help they have provided and are still providing in terms of aftercare!

Fantastic experience: Had my house with another agent for one month, with no viewings changed to Wards,Lee from Deal came and valued my house and within a week I had my first viewing and sold it straight away. So thank you Lee as I had already a house lined up to buy,I have found Wards very professional and helpful.

Fantastic experience: I can't thank you enough for helping me get a new home. Big hug to ladies in Deal Branch, you went out of your way with your advice and help!!!

Fantastic experience: Amazing service from Jess at this office. She could not have been more helpful and efficient on the purchasing of my house. She is friendly and pleasant with a 5 * service to back it up. Many thanks William

Fantastic experience: I cannot rate Jessicca highly enough - she deserves a payrise! Thank you for always being so helpful, professional and informed. We were so impressed - by far the best estate agent we have dealt with in the area.

Fantastic experience: I recently sold my house through Wards during covid-19. The agents (Lee and Amanda) were extremely helpful and patient with me while i provided photos and videos to them. The house sold extremely quickly. The agents then were in touch with me every step of the selling process, which was very comforting. I am extremely grateful to have chosen them as my agents.

Positive experience: We made a decision to sell our property and buy another after lockdown and we found a few houses with Wards we liked the look of. The team in Deal were really accommodating with house viewings, knowing we were serious buyers. The process ran smoothly, sticking to social distances, wearing face masks and using hand sanitizer. So far we have had a good service and happy with the measures put in place in these current circumstances. I will post a full review on Wards after the process has fully been complete.

Fantastic experience: We worked with the Cliftonville branch of Wards for both our sale and purchase (currently exchanged and waiting to complete - June 2020) and at every stage the service has been excellent. In branch, James and Amber were brilliant at listening to what we were after in terms of viewings, and asked all the right questions when we weren't sure what to do. After offers were accepted we were passed over to Amanda to progress and complete the chain and were once again looked after with 5* care and attention. Everyone at Wards and particularly James, Amber and Amanda have really gone the extra mile for us and I would recommend them to anyone who is looking to move in the area. Thank you!

Fantastic experience: Brilliant service and communication throughout the process. Extremely responsive and helpful.

Fantastic experience: We have been very pleased with the level of service received through Wards in Deal, through the process of selling 2 houses and buying one. From the moment we viewed with Lauren we were impressed with her friendly and professional manner, and obvious passion for her job. She made the whole process of buying and selling as stress-free as possible and reassured me at every step of the way, keeping me informed by email/text when I was unable to take calls due to work. Lauren is a real credit to the Deal branch! Everyone we spoke to in branch were very helpful and friendly on the phone, and in particular Jess was amazing after Lauren went on maternity leave! She was always happy to answer my many queries and arranged so many viewings at my property. Lee is a great negotiator and really worked hard behind the scenes to tie everything together on my sale and our purchase, and provided reassurance when I was anxious about everything working out! Amanda is a fantastic sales progressor, and again nothing is too much trouble and she's great at keeping me updated. We're very grateful to you all, thank you!

Fantastic experience: I can't praise these guys enough. Professional, polite, proactive team who have made my buying experience a real pleasure. Tom, at the Deal branch, has pushed to get the job done and Jess has gone above and beyond to allow me to view the property I'm buying, even taking time out of her 'day off' to accompany me! You won't find a better team! A massive 'thank you' to everyone at Wards. I'm so excited about my new home.

Fantastic experience: Lee has proved himself to be a good salesman, getting a better price for our property than I thought achievable. When he arrived at the property we could tell he was enthusiastic and enjoyed his job. He guided us through all aspects of the sale to completion. The Staff at Wards have always been very prompt to answer and helpful. I would use Wards again and recommend them to other sellers. Chris Wells

Fantastic experience: I'm very happy with the level of service and friendly professionalism I have received from the Deal branch.

Fantastic experience: Friendly and very helpful. Fantastic estate agents.

Positive experience: Fast and reliable

Fantastic experience: I would highly recommend Lee and his great team at the Deal branch. I was so pleased when they sold my house on the 2nd viewing and they have been extremely supportive, courteous and professional. I wouldn’t hesitate to use them again. I particularly like that once you have sold they have a dedicated member of staff to liaise and help you through to your actual completion takes place, I’ve always found ringing solicitors etc difficult and she takes all this worry away! She regularly rings you with any updates within your chain and it’s so helpful.

Fantastic experience: Huum

Fantastic experience: Really impressed with Josh and the team, they've been keeping us up to date with new properties and have been really pro active in helping us find a home.

Fantastic experience: Tom and the team at Wards of Deal we’re a great help in my property search. Great local knowledge and a friendly approach made my search a pleasure.

Fantastic experience: The service we received was exceptional. Going the extra mile to accommodate our needs. I like the fact that the whole process can be dealt with in one place. The whole team was friendly and very professional. Would not hesitate to recommend.

Fantastic experience: As a first time buyer I was extremely nervous about purchasing a property buy Wards helped me every step of the way from viewing to my mortgage, all the way to completion. The Deal branch are an excellent team and would recommend them to anyone who will listen

Fantastic experience: Wards helped me purchase my first property. They were very helpful and responsive throughout the process. I was very grateful for the service I got and would definitely use them again!

Fantastic experience: Staff are friendly and approachable, worked hard to get us the best offer possible & were honest and fair with advice on viewers comments & offers. If the phone rings through to the call centre, you leave a message & get a call back within minutes. I absolutely would use them again & have no complaints.

Negative experience: As with most estate agents in Deal, HOPELESS !!!

Negative experience: Never finds property when requested.Never rings back. Useless conveyence never rings bsck and deliberately never answers phone in fact.rubbish. never again