Bidmead Cook

Fantastic experience: Very friendly staff.

Fantastic experience: Highly recommend the Bidmead Cook team. As a first time solo buyer they were super helpful and patient with my and my questions

Fantastic experience: Great people and very professional

Fantastic experience: Melissa, Laura & Sara were outstanding. Nothing too much trouble. Communication brilliant. House sale was dealt without a hiccup. I have no hesitation in highly recommending Bidmead Cook (EbbwVale) Sarah Oliphant.

Fantastic experience: Thanks to all the team at Bidmead Cook, especially Melissa, for helping me with a house purchase that took a lot longer than expected. The delay was out of their control, but the service was amazing throughout. I'm very happy with the new house and can't recommend them enough.

Fantastic experience: Very happy with Bidmead pictures fantastic and through their contacts the house sold very quickly. Excellent service would recommend

Fantastic experience: Great team who go above and beyond to support the buying and selling journey, highly recommend.

Fantastic experience: An extremely helpful and friendly firm Progressed my purchase with speed ensuring I had the house before Christmas Nothing but praise

Fantastic experience: I have recently sold the house through Bidmead and my experience was excellent. Melissa, Sara and Laura were very helpful. They promptly answered my calls and e-mails, always had time for me. Their support was amazing. I highly recommend Bidmead. Thank you.

Fantastic experience: Nothing like moving into your first home in the snow! Sara, Melissa and Laura were amazing in helping me find the perfect home and went above and beyond to help me view five houses in one day. From putting the offer in to dealing with solicitors and mortgage advisors, the team were amazing throughout. Thank you so much!

Fantastic experience: I have recently bought a house through Bidmead and my experience couldn't have been better. All staff are kind,dedicated and ready to assist at all times. Special thanks to Melissa who helped me throughout the process, she is a great communicator and genuinely cares about people. I would recommend this agency to anyone,thank you very much Bidmead!

Fantastic experience: Had a great experience from start to finish, so friendly and very helpful, if there were any queries they were there to help, great team I can't thank them enough.

Fantastic experience: Bidmead were amazing. They sold my house within a couple of weeks. The whole process was effortless from start to finish. Highly recommend! Wouldn’t use anyone else

Fantastic experience: Our experience with Melissa and the team was excellent. Always responded promptly and sound advice. Highly recommend!

Fantastic experience: All the team were great. I am grateful to them all for the service I received and the way they dealt with the responses. Thank you all.

Fantastic experience: Very professional and helpful .Helped us throughout the process of selling our home . We can't thank them enough, when we run into problems they went above and beyond to help us. There is always a welcome anytime at our new property for a cup of coffee and when we sell (only joking)

Fantastic experience: Melissa, Sara and Laura helped to sell my property. It sold within 2 weeks of them putting it on the market. I was informed of every development, every step of the way. I would recommend Bidmead and Cooke Ebbw Vale every time. THANK YOU

Fantastic experience: Absolutely I would highly recommend these ladies very helpful responsive gave me recommendations for a mortgage plus solicitor which saved me £ which all worked together so professional and made me feel very comfortable with the viewing process faultless you won't go far wrong with these ladies x

Fantastic experience: We cannot recommend Bidmead Cook highly enough! After a year of frustration and very little progress with another estate agent, Melissa at Bidmead Cook completely turned things around for us. From the very first conversation she was professional, proactive, and genuinely invested in helping us move forward. The difference was immediate — within just one week of listing with Bidmead Cook, Melissa secured an offer on our house. Her communication was excellent throughout, keeping us updated and reassured at every step. It felt like we finally had someone on our side who knew exactly what needed to be done and delivered results quickly. Fantastic service from start to finish — thank you Melissa and the team at Bidmead Cook for making what had been a stressful process feel smooth and successful.

Fantastic experience: Very polite staff. Great service. Highly recommend

Fantastic experience: great to do deal with , not the first estate agents we tried . bidmead cook got the job done , we as kept up to date with everything that went on also the team were very knowledgeable , great job thank you

Fantastic experience: The team at Bidmead Cook are amazing. The photos were beautiful and they were so helpful at every point in the process of selling our home. Highly recommended.

Negative experience: Arranged a viewing to sell my home. Called up and provided all my details as in phone number and email address. Arranged with my tenant for access, on the day and time of the viewing nobody arrived. Contacted the branch who had no record of the booking and could not fit me in that day. 2 hours of my time and money wasted, and that of my tennant wasted.

Fantastic experience: Thank you so much for all the help and advise you gave us and introducing us to Jarrad (mortgage advisor) you all have been fantastic, even when we were constantly ringing you for updates :)... Couldn't of done it without you

Fantastic experience: I cannot speak highly enough about the excellent experience I had with Bidmead Cook during the recent sale of my property in Alexandra Street, Ebbw Vale. From start to finish, the team demonstrated professionalism, dedication, and outstanding attention to detail. Melissa and her team were incredibly knowledgeable about the market, offering insightful advice and guidance throughout the process. They communicated proactively, ensuring I was always informed about any developments and providing timely updates. Their ability to handle every step efficiently and with care made the entire experience stress-free. One of the standout aspects was their marketing strategy. The property was presented beautifully, and their efforts in promoting it resulted in the sale. In addition, the team's personable approach and genuine care for their clients were evident in every interaction. They were always available to address any questions or concerns, making me feel confident and supported throughout. I wholeheartedly recommend Bidmead Cook to anyone looking to sell or buy property. Their expertise and exceptional service truly set them apart. Thank you again for making this process seamless and successful!

Fantastic experience: Very efficient service. Friendly and approachable.

Positive experience: Professional team approach as you would expect from an established estate agent.Always available to answer any questions along with way from initial valuation to completion of sale.

Fantastic experience: Good service

Fantastic experience: Big thankyou to all at Bidmead Cook Ebbw Vale.House was advertised professionally and sold quickly with no issues.House description was accurate and photos excellent.

Fantastic experience: Very pleased with the level of professionalism demonstrated by Bidmead Cook. Provided with an individual case manager who guided us through the transaction with very good communication skills and knowledge of processes. Impressed with the service provided any questions answered with minimum of delay . Would thoroughly recommend. PP

Fantastic experience: Bidmead cook have been absolutely fantastic all throughout the house buying process, from the start they were accommodating with house viewings, helpful with what to do and next steps, gave us constant updated throughout the process and let us know if anything was outstanding, this house buying process would have been so much more stressful without them, will definitely be using again if we look to move in the future, thanks for all your support!!

Fantastic experience: Just purchased a house using Bidmead Cooke Fry Thomas - what a great experience! The team were highly professional, responsive, helpful and informative. They de- stressed the whole process. Jeanne Fry was particularly impressive, a wealth of knowledge and experience - providing valuable insight into the vagaries of the process. Thankyou to the whole team. Wouldn't hesitate to recommend them

Fantastic experience: Excellent service and advice from Bidmead start to finish. Special thanks for Jeanne, who took care of finalising the sale of our house and did everything she could to assure we hit our deadline! Thank you!

Fantastic experience: I just bought a house through the Bidmead Cook Real Estate Agency. Jeanne Fry is the person who has followed the entire process from beginning to end. I must say that in addition to being a great professional that you can trust and contact at any time, she is a close, friendly person and if during the process you have questions or problems you can feel how she gets fully involved trying to find a solution. Great professional, great person. Thanks Jeanne.

Fantastic experience: The description and photos of the property encouraged a lot of interest and an offer was accepted within a few weeks of it being on sale. We were kept well informed of the feedback received after viewings. The whole process of the sale was completed in just over 6 months,.

Fantastic experience: I am grateful to the team at Bidmead Cook, Ebbw Vale, who have been a great help throughout the process of purchasing. Each member of the team has given me the time required and support with my endless queries. Be that showing me around the property, over the phone/via email, the service has been great. I was treated with great professionalism and empathy. I wouldn't at all blame them for pulling their hair out the moment they got off the phone, but I am genuinely so thankful for the support, the service and proactive communications to help throughout the process. I wouldn't hesitate to sell, or buy through Bidmead Cook, Ebbw Vale. Service, professionalism has been first class. This is the second time of buying, and this experience has been night and day (in the most positive sense!) compared to my first buying experience. You have my sincere thanks, and I wish you all well.

Fantastic experience: Bidmead Cook Estate Agents, I am writing to express my profound gratitude for the outstanding support and assistance you provided me throughout the process of securing my new home. Your professionalism, dedication, and expertise made all the difference and I am absolutely delighted with the outcome. From our initial calls to discuss my preferences and requirements, to the viewings where you patiently guided me, your commitment to finding the perfect home for me was evident every step of the way. Your knowledge of the market and keen attention to detail ensured that I was well-informed and confident in my decision-making process. Moreover, your prompt responses to my queries and proactive approach in addressing any concerns truly set you apart. Your guidance and advice were invaluable and I felt supported and reassured throughout what can often be a daunting experience. Thanks to your efforts and expertise, I am now the proud owner of a home that exceeds all my expectations. It is a dream come true and I cannot thank you enough for making it a reality. Please extend my heartfelt appreciation to the entire team at Bidmead Cook Estate Agents, especially Jeanne. Your collective efforts have undoubtedly made a significant difference in this journey and I will not hesitate to recommend your services to anyone in need of estate agent assistance. Once again, thank you for everything. I look forward to staying in touch and perhaps working together again in the future. Warm regards, Mark Underdown

Fantastic experience: Highly Recommended. Jeanne Fry went above and beyond to help us through a absurdly complicated transaction, that was started by my late father and included a battle with a neighbour over some land, that popped up in the middle. I wouldn't hesitate to use Jeanne again!

Fantastic experience: Jeanne was very helpful and quick to answer any queries we had. Would help in chasing up info needed, and worked extremely hard to get our purchase over the line despite issues popping up. Would highly recommend buying through Bidmead.

Fantastic experience: Brilliant service and Jeanne proved to be the ace in the pack. Jeanne ensured we were updated at all times and went the extra mile (or two) chasing solicitors and purchaser to ensure our sale completed as quickly as possible. Thanks again Jeanne.

Fantastic experience: I would have no hesitation in fully recommending 'Bidmead Cook'. In particular and with many thanks to all the team at Ebbw Vale, who were outstanding in dealing with a recent sale. Throughout the process, which was made seamless, they were excellent from first contact forward. They were extremely efficient and supportive, providing prompt feedback and communication. A FIVE STAR SERVICE, THANK YOU

Fantastic experience: Jeanne Fry, Real Estate Agent at Bidmead Cook Real Estate Agents has gone above and beyond in terms of very quickly securing a purchaser for a property which I was selling. But not only that, her attention to detail in assisting with the completion of the sale with my conveyance lawyers was exemplary. Her communication skills and care to detail in dealing with myself and the lawyers make me give her and Bidmead Cook a 5 star review. Highly recommended.

Fantastic experience: I had three valuations of my property, Bidmead came out on top for me, the lady who came to valuate, was, polite professional and well prepared, communication through out the sale was brilliant, I was updated, regularly, the property sold pretty quickly. I would highly recommend these estate agents

Fantastic experience: My Wife and I recently purchased a property through the Ebbw Vale branch. We found them to be very professional throughout, keeping us well informed throughout the process and managing the sale to completion. Thank you Jeanne and the Team. Mr & Mrs L

Fantastic experience: The purchase of our new build home was made stress free thanks to Jeanne and her ongoing help throughout the whole process.

Negative experience: Very disappointing experience. Allowed us to view a property twice, then when it came to putting an offer forward they said we needed to speak to their mortgage advisor, despite me telling them no and that we have our own mortgage and financial advisor and had our agreement in principle document to provide as evidence of affordability. I then attempted to put forward an offer for a second time, only to be met with the same response of “you need to speak with our mortgage advisor to ‘pre qualify’ in order for us to put forward your offer.” I was not about to waste my time with their mortgage advisor when I had my own. Decided against proceeding with the house purely because of their unfair pushy tactics to get you to use their commissions led mortgage advisors. I’m sure the sellers knew nothing about this but I can’t imagine they would be too pleased to hear about genuine offers being lost due to these commissions sales tactics.

Negative experience: extremely rude ! put the phone down on me twice this morning...Brenda, you are very unprofessional ! Awful service...not recommended at all

Negative experience: Enquired about a property for sale they are currently advertising on Holland Street for 175k. Was told by the negotiator that the owners of the property wanted any prospective purchasers to use their mortgage provider - clearly just a tactic to generate a referral fee. Pretty poor imposing conditions on prospective buyers. I would avoid if possible.

Fantastic experience: The support and guidance the team and especially Jeanne has shown is overwhelming. Jeanne, we feel went above and beyond for us. We would highly recommend and would use them again if required. Thank you again.

Negative experience: Won't let you view property with out a dip not good practice in my opinion

Negative experience: Enquired about a property for rent and was spoken to very poorly. I believe her name was Brenda at the Ebbw Vale branch. When asking about the prosses after explaining my situation she patronisingly asked 'and how old are you'. She described the property as very small and basic, which she ended her comments with 'which is perfect for someone like you' whatever that means. She said she would call back but never bothered. This lady needs training in customer service as her attitude was disgraceful and her tone of voice was like she couldn't be bothered. Spoke to a friend today who also encountered poor customer service when enquiring about a house for sale. I wouldn't recommend using this company unless you want to feel belittled.

Fantastic experience: The staff at Bidmead Cook were diligent and professional throughout. Through their efforts a potentially problematic sale was smooth and trouble free. A huge thank you to all involved.

Fantastic experience: The team at Bidmead Cook were extremely professional and proactively assisted me throughout the process of selling my mother's property. They provided timely updates for all developments and offered great advice as it was fraught at times. Thank you Bidmead Cook and Jeanne in particular!

Fantastic experience: Very friendly

Positive experience: Good free valuation service

Negative experience: Had a valuation on Thursday by Malissa who contacted me on Friday and left a message to contact her on her mobile number. Rang her and left a couple of messages but never got back to me. Rang her again on the Monday and finally got her telling me she was very busy on Monday morning this was afternoon. If you don't have the time to contact clients you need to employ more people. I was then told how big they are and they have 12 offices so it would cost me £2400 to sell my house in order to cover the wages and rent because they are so good. Get a grip! My name Keith Bennett

Fantastic experience: A big thank you to all at Bidmead cook, a thoroughly professional outfit who have dealt with all aspects of our house rental and then house sale in an excellent and efficient way. Would have no hesitation in recommending or using again in the future. Diolch.

Fantastic experience: We have been highly impressed with the level of customer service we received from Bidmead. We were kept upto date with the progress of our sale and everyone we dealt with was professional and extremely helpful. Emails were always answered promptly, both during and post sale.

Negative experience: I moved into a rented property back in October after the first week we had black mold coming through the wall which can be very dangerous to my health especially as I have severe asthma! We notified bidmead cook via email about the problems and the seriousness of the issue regarding my health problems. I had no response so I called them and they told me they would ring me back! Days past and heard nothing, so I contacted them again they said the same again and still heard nothing back. Cut a long story short I've been here for 4 months and still nothing has been done! Not even an acknowledgement to my email or a date as to when the damp will be sorted! This company is a joke and I'd advise anyone who thinking of renting with them to avoid at all cost!

Fantastic experience: From start to the finish brenda from bidmead cook was absolutely outstanding always there to answer any questions . Once again thank you to brenda excellent service

Fantastic experience: Mrs Fry Thomas and her staff recently sold our family home and provided a remarkable service to us . Their professionalism hard work and dedication was fantastic.They were passionate in getting the best possible sale for us and went over and above to ensure this was achieved. Thank you so so much . Helen & Bethan Phillips

Fantastic experience: Helpful staff

Fantastic experience: About 7 yeas ago we were looking for a house to use as a holiday home and ended up at Bidmead Cook in Ebbw Vale where we met Jean who listened carefully to what we wanted and found the ideal house for us. Last year we decided it was time to sell it and went back to Jean as she had been so helpful when we bought it. Again she came up trumps and sold it for very near the asking price in a short space of time. Our buyer was going to rent out the property and Jean had prospective tenants lined up even before the sale was finalised. We found Jean to be friendly, helpful and honest about the housing market situation and feel she went out of her way to make sure she had two well-satisfied clients. We would definitely recommend Jean and Bidmead Cook to anyone looking to buy, rent or sell a house

Fantastic experience: We have recently sold a house with Bidmead Cook and Fry-Thomas, Ebbw Vale. Jeanne Fry-Thomas was extremely helpful and professional. She really went the extra mile to help us and our elderly relative sell the house. She was constantly reliable,approachable and friendly, and very sensitive to our elderly relatives needs and wishes. Best estate agent experience we have ever had. We would highly recommend this branch Dr Sasha Robinson

Fantastic experience: I would highly recommend Bidmead Cook & Fry-Thomas. From start to finish the service they provided was just second to none. The staff at the Ebbw vale branch was just so helpful and nothing was ever too much trouble, they provided quality marketing (full description/ measurements and a full range of photographs) full viewing feedback and regular updates. Once a suitable buyer was found I was again kept fully up to date with how the sale was progressing, and can honestly say It was the easiest house sale I have ever done and that was all due to the experienced and hardworking staff from Bidmead Cook. By far the best the Estate Agents! Thank you once again, Keith.

Fantastic experience: Brenda Jones has provided an outstanding service managing our buy to let. She has gone above and beyond and has excellent knowledge of the local market - 5 stars without a doubt!

Fantastic experience: I would recommend Bidmead Cook & Fry-Thomas any day, all day. As a small time landlord with a several properties which I managed myself, I thought I was coping quite well. It was only when I handed over their letting and management to Jean Fry-Thomas and her team that I realised how badly I had in fact, been dealing with the process.! Suddenly the worry went and the regular income came in!! No more stressful dealings with awkward tenants or emergency dashes to find a plumber/electrician, having to leave the phone on while on holiday! Instead I could relax with the confidence of knowing that all that sort of thing was being well handled. They kept me well in the loop, sorted out the paperwork (an added bonus with tax returns) and come the time to sell some of the properties, they did so with their usual efficiency. Never again will I have to blunder through all the new landlord requirements as they handle all of that ever.changing stuff A great team to have on your side and fun to work with !

Fantastic experience: What an excellent service provided by Bidmead Cook at Ebbw Vale. We were kept updated on our sale at all times. Staff were always very approachable, extremely polite and helpful. I cannot speak highly enough in this regard and would definitely recommend this Agent to anyone.

Fantastic experience: All staff were extremely informative and helpful from the first time we spoke to them to discuss our requirements. Once we decided to sell our property we can only say terrific from the moment Sasha came to visit us to discuss the sale, to the day we completed the sale. Sasha and Jill kept us informed at all times and Sasha took the time to show prospective buyers around the property. A hassle free experience from start to finish. would highly reccommend

Fantastic experience: Bidmead Cook have always found a new tenant for my property very quickly and the property has never been standing empty. I am very impressed with their service to me as a landlady and this time around in finding me a tenant in Ebbw Vale has been no exception. Brenda as always has been a delight to communicate with and she looks after everything very efficiently. As a landlady I know that I can trust them to do a good job.

Fantastic experience: We have recently bought a flat with Bidmead (Ebbw Vale branch). The team are fantastic! Great, timely communication with expert knowledge on the local area. Special thanks to Jeanne, Sascha and Gill who have all been amazing!

Fantastic experience: We cannot thank Jeanne and the team enough. The service they provided was highly professional but with a personal feel, their advice, guidance and management throughout the entire process was invaluable.

Fantastic experience: We recently used Bidmead Cook and Fry-Thomas to sell our house and were thrilled with the professional service we received throughout every stage of the process. Highly recommend Jeanne and her staff and would not hesitate to use their services again.

Fantastic experience: Bidmead have been my letting agents for quite a few years now. There is one professional that sticks out from the crowd.... Brenda from Bidmead. She is hands on at Ebbw Vale and Brynmawr. Always returns calls, always sorts out any problems I might have with the tenants or if contractors are required. She talks problems through with the tenants who can be quite difficult at times but she certainly has a way with all of them. She is blessed with Common Sense that is sadly lacking these days and Bidmead would be lost without her. Long live Brenda I say!!!!! The rest of the team are also very courteous and very efficient knowing their clientele very well. They know the market and give you sound advice when needed. Well done Brenda and Team

Fantastic experience: Would Highly recommend Bidmead & Cook for the sale of your property. They were very Professional and courteous. Communication was very good throughout, with Jeanne and Gill informing me throughout the selling process, keeping me unto date with all the prospective buyers that viewed the property (great when you live in Spain). Any questioned were promptly answered, unlike the company i went with first (purple Bricks) who were very unprofessional, priced the property to high, took bad photos and were very hard to get hold of when viewers wanted to view property. My advice would be to stick with your local estate agent (Bidmead & Cook) who know the market in the area, and are dedicated to selling your house for you. Five Stars all round.

Fantastic experience: Used the Ebbw Vale team to sell my property , excellent service and very professional , would definitely use them again

Fantastic experience: I have used Bidmead Cook & Fry Thomas for many, many years, firstly because of Jeanne Fry Thomas’ knowledge and experience in the field, and secondly as a company they are professional throughout the whole process from start to finish.. Gill is always on hand for updates and reassurance when needed and Brenda who deals with lettings is an asset to the company and helped my son achieve his first “ independent” home... Thank you all, will never go anywhere else

Fantastic experience: Jeanne and the team are friendly, professional and always on hand with expert knowledge to help. Highly recommended.

Fantastic experience: The staff at Ebbw Vale helped every step of the way when buying my first home, nothing was too much trouble, and their in house mortgage adviser Sathish got me a good mortgage deal in record time.

Fantastic experience: I dealt with Jeanne at Bidmead Cook, Ebbw Vale for my recent house purchase and I must say she was absolutely fantastic, without her constant focus I would still be trying to buy this property. She was extremely proactive and nothing was too much trouble. There were a few hurdles to get over but Jeanne made it happen, I could not be more grateful to her and her colleagues at Bidmead Cook . You would be in very safe hands to use Bidmead Cook.

Fantastic experience: Highly experienced and knowledgeable service provided by Jean and her team. Extremely professional service right through the sale. Would highly recommend!

Fantastic experience: The staff and service at the Ebbw Vale office are five star, attentive and polite, nothing is to much trouble and their knowledge/advice in this field is amazing, always there to help and reassure they have managed a property for me for over 10 years, Brenda Jones has been my contact and has been amazing during this time, I recently visited the office and had the pleasure of meeting one of the partners Jeanne Fry-Thomas, between them they run a flagship branch, I can highly recommend, Nigel Jenkins.

Fantastic experience: Bidmead Cook and Let & Managed my properties for many years. I find the staff very friendly efficient. Would thoroughly recommend.

Fantastic experience: I've known Jeanne and Brenda for a good many years and their service as a company is second to none. They have assisted in tenant finds and management of several of my properties and I can honestly say that no other company compares to them. Whenever there is an issue with repairs, I've been informed immediately and they have been dealt with in a professional and very efficient manner. If anyone asked me to recommend an agent - for lettings or sales - the Bidmead Cook Team in Ebbw Vale would be my first choice. 5/5!

Fantastic experience: I have know Jeanne and the team at Ebbw Vale for some years and have always found them to be friendly, courteous and so helpful. I feel they really understand their business and always give excellent and thorough advice. I have no hesitation in recommending them.

Fantastic experience: I have known the staff at Ebbw Vale for six years and have dealt with them consistently since then. They have always treated me with politeness and respect, and I have found them to be helpful, professional and expert in their respective fields. I would not hesitate in recommending Bidmead Cook to anyone wishing to use their services.

Fantastic experience: The staff at the Ebbw Vale branch have been absolutely fantastic in my dealings with them, the communication and advice has been spot on :) I would recommend 100%.

Fantastic experience: A big thank you to Brenda and the Staff in Ebbw Vale for their professionalism and efficiency in finding us new Tenants.

Fantastic experience: Excellent service, everything was sorted in no time and the staff were very understanding of my situation at the time. Would recommend.

Fantastic experience: Through a very difficult transaction Bidmead Cook went the extra mile keeping me informed of all developments. I found everyone in the office to be very professional. I am sure that the deal would have fallen through with any other estate agent. Very pleased.

Fantastic experience: Quick and professional staff, couldn't be happier with the service I received

Fantastic experience: Excellent! They were accommodating and efficient. The staff were very polite, professional and helpful :)

Fantastic experience: Staff were excellent, polite and prompt throughout selling out property. Highly recommend.

Negative experience: Significantly undervalued property we had for sale. Find another estate agent, or you will lose money.